3 (Three)

3 (Three) Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU1.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Guildford, Surrey, England 12/02/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Guildford, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Guildford, Cranleigh, Farnborough, Bordon and Lightwater.

Loading map, please wait...
City Problem Type Report Time
United KingdomGuildford Wi-fi
United KingdomCranleigh Phone
United KingdomFarnborough Internet
United KingdomBordon Internet
United KingdomLightwater Phone
United KingdomWest Byfleet Internet

Community Discussion

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3 (Three) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • steve1964sw6 SW 6 (@steve1964sw6) reported from Camberley, England

    Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

  • Legouix αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • siouxian click'n'knit (@siouxian) reported from Wokingham, England

    @ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Aldershot, England

    @ThreeUKSupport Yeah. On to chat support..... but of a game 😬

  • toffee_7 me (@toffee_7) reported from Godalming, England

    @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

  • jamesysam002 sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • samyoung45 Sam Young (@samyoung45) reported from Bagshot, England

    @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • JamesAllchin10 J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • ekennedy29 Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

  • kostasbotonakis Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • Hamish_Ellis Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England

    @ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • the_exile83 Graham Waugh (@the_exile83) reported

    @ThreeUKSupport mobile Internet down in EH21 guys. Can't work from home or anything.

  • hugzee Tallboy 💙 (@hugzee) reported

    @ThreeUKSupport I ported my number to another provider on 29 Jun, but as yet I've no confirmation from Three that my account is closing/closed. Any idea when I will? I've just paid another monthly DD to you and I'm not sure whether that's correct. My site login no longer works

  • TweetsWithBite 🇪🇺🇺🇦🦇Books with Bite, MA🧙🏼‍♀️🌎🌍🌏 (@TweetsWithBite) reported

    @ThreeUKSupport Normal customer service webchat. I was told that my contract had changed to a rolling monthly contract. Therefore the T&Cs had changed & Go Roam charges applied. That didn’t make sense to me, as a) I’d been on a rolling monthly contract from the start & b) hadn’t made any changes

  • GaryDolling108 Gary Dolling (@GaryDolling108) reported

    Hey @ThreeUKSupport the signal is down in Ex151pb

  • Karen_Barnley Karen Barnley (@Karen_Barnley) reported

    Time to leave @ThreeUK not had signal for a good month, cant contact @ThreeUK because they cant hear me! #crapservice

  • Tingting_maggie Tingting Gao (@Tingting_maggie) reported

    @ThreeUKSupport Part 3 : 2nd contact: they made a mistake change B as pay as you go. 3 rd contact: did nothing all failed. Although the local store said all issues solved. 4th contact: they changed A to B , I lost number A now. 5th contract: they say B can not change to A .

  • sazzy Sarah Parmenter (@sazzy) reported

    @ThreeUKSupport I did - well they told me they did, yes. Both Dad and I have been long-term customers of Three, this was a disappointing interaction to say the least. I’ll be moving my network. 🥺

  • ed_yew Ed Yew (@ed_yew) reported

    @ThreeUK I'm trying to get a yearly overview of my data usage for every month. It's absolutely impossible to do it. Why do you make this so difficult? I have to go into each individual month, click on usage, note it down, repeat for each month. Why make it harder for consumers?

  • ian_hamilton17 Ian Hamilton (@ian_hamilton17) reported

    @ThreeUKSupport Ta, they’ve been removed so back to no signal in centre of Lytham, eldest daughter has summer job there, no signal to contact me to pick her up after shift late at night, have had to get a giffgaff sim so now paying twice. Any chance I can end her contract early without penalty?

  • danclarke12 Dan Clarke (@danclarke12) reported

    @ThreeUKSupport hi, I've had unreliable network coverage in SW17 for the last couple of weeks (using a 5G hub). It had previously been faultless for months. Is there an issue in the area and how long will it take to be resolved? Thanks