3 (Three) Outage Report in Guildford, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Leatherhead, Yateley, Woking, Cranleigh, Horsham, Camberley, West Molesey, Dorking, Guildford, Surbiton, Farnborough and Haslemere.
| City | Problem Type | Report Time |
|---|---|---|
 Leatherhead |
Internet | |
| Yateley |
Total Blackout | |
| Yateley |
Total Blackout | |
| Woking |
Internet | |
| Woking |
Wi-fi | |
| Cranleigh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Josie Rice
(@MissRice_PE) reported
from
Camberley, England
Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!
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debbiedraws
(@debbiedraws1) reported
from
Guildford, England
@ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.
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Heather Currie
(@HeatherCurrie18) reported
from
Haslemere, England
@ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!
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Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.
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Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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John Morgan
(@LipsJsm) reported
@WalesOnline My coverage has been awful since the merger, I've had to phone @ThreeUK numerous times to check on signal issues
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Stewart MacPherson
(@Shrewmac) reported
My email was hacked a few weeks ago & the hacker got access to almost everything, @HalifaxBank sorted everything out very quickly and had a lot of trouble getting back social media accounts, the hacker got to my @ThreeUK account and my phone sim was cut off 1/2
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Derek Turpin #PAPA
(@thedelboy) reported
Sent by a third party ie a mobile contract provider with the @ThreeUK network, who apparently really look after their Customers ( i personally did not find that tbh, but in fairness they were ok). So if anyone here in the UK have had problems with Samsung mobile repairs please DM
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Roy Stevely
(@RoyStevely) reported
@iD_Mobile_UK @ThreeUK I’m getting really fed up with the interruptions to my service. How do I go about leaving? Do I just contact another provider? I want to keep my existing number so do I need a pac code?
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scatterbrainjoe
(@scatterbrainjoe) reported
@ajmy @ThreeUK @ThreeUKSupport When I was with them and had issues near work they said the local mast was in a farmers field and he was refusing access to resolve the issue. This was near one of the UK's major airports where people need access for flight updates etc. Diabolical.
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Gwynbleidd 🐺
(@CassleeDavies) reported
@Abcmsaj @ThreeUKSupport No signal at all in the Rhondda for the last hour either
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Rahul Bansal
(@rahul_bans) reported
@ThreeUKSupport Understand, but if someone has just moved on a sponsored work visa, I am sure there would be a way go get broadband service given that we are able to rent an apartment in the city?
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Alex Dixon
(@Abcmsaj) reported
@threeuksupport no signal in Gower for Three at all. Start to get signal again at the Mumbles but nothing in Kittle, Rhosilli, Reynoldston, etc. can you please check if there is a problem because my parents are out there with no signal. Thanks
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Anthony J Myers 🐝🦁🐼
(@ajmy) reported
@ThreeUKSupport I can tell you what the issues are. Your colleagues just keep telling me (after 14 days) that I need to wait for another 7 days. Scripted answers that don’t address the question, let alone answer it.
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Anthony J Myers 🐝🦁🐼
(@ajmy) reported
I’ve had almost no service (signal or data) with @ThreeUK @ThreeUKSupport for around two weeks. Rather than fix the problem and address my complaint, they’re proactively helping me to leave 3. That’s how bad they are 🤯