3 (Three) Outage Report in Guildford, Surrey, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Guildford come from postal codes GU1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (43%)
-
Total Blackout (31%)
-
Phone (17%)
-
Wi-fi (6%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Horsham, Woking, Camberley, Guildford, Cranleigh and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
Total Blackout | |
| Woking |
Internet | |
| Camberley |
Internet | |
| Guildford |
Wi-fi | |
| Cranleigh |
Phone | |
| Farnborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
-
Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
-
JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
-
Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
-
Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
-
αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
-
Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
-
Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
-
Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
-
click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
-
Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
-
J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
-
Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
-
Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
-
Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Nick Szewciw
(@Touring_Tech) reported
from
Camberley, England
@ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
-
me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
SUSANNAH AMBROSE
(@SusieA1980) reported
@Matthew_Wright @ThreeUK @VodafoneUK You should, but when we tried this with Vodaphone, who are awful, I couldn’t receive calls for 3 months and then my number somehow got given to a PAYG, so I received all their calls. Quite an education were those calls! Nightmare for our business.
-
kd
(@kgd9540431453) reported
.@ThreeUKSupport I can't make outgoing calls? Even to 333...Help please
-
Youngfx22
(@Youngfx22) reported
@ThreeUK @ChelseaFC Comon boys. I want the logo double as the score line. Admine hope you support that?
-
AJ
(@aniljain01) reported
Hi @ThreeUK so I’m UAE since Wed and spoken with your tech support several times about Data Passport link not activating and seen this is a worldwide issue which isn’t great...so what’s going on???
-
Shane Miller
(@ShaneMiller3004) reported
@ThreeUKSupport One gave us direct number for fraud...it put us through to security. Achieved nothing! #3weeks today since we first were told they’ll call us! Never had a call! Out of contract, still paying full whack and can’t cancel or change anything! #ItsAJoke!
-
Joey Doidge
(@Joebo2006) reported
Feel robbed upgrade my phone contract with @ThreeUK to the get free airpods. Then told after I don’t get them because I’m a existing customer😡 then get told by customer services that existing customers do get them
-
Simon Farrar
(@sifarrar1) reported
@ThreeUKSupport, @ThreeUK. WHY are three support telling their customers they can go to a store to get an eSim and then we find out when we go that it’s been delayed until the new year. You couldn’t have handled your eSim roll out any worse...... VERY POOR SERVICE.
-
Charlotte Dubec
(@CharlieDubec) reported
@ThreeUKSupport wasted a total of 4.5 hours on the phone to you in the past 24 hours and have three of your customer service team outright lie to me with no apology... disgraceful.
-
Simon Hopkins
(@SimonandSiobhan) reported
@SMARTYMobileUK @ThreeUK your data service in Burnley bb11 is abysmal getting less than 0.5mb download yet got 10mb upload. Somethings wrong in this cell. Tried a few phones including a brand new one so not phones this end.
-
EzMan
(@Ezra47911176) reported
@ThreeUKSupport This is probably the worst customer service experience.... In the world 3mnths of 3 planning to migrate a No. And still no migration get your act together three