3 (Three)

3 (Three) Outage Report in Guildford, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Guildford, Surrey, England 12/09/2024 23:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Surrey, Chertsey, Farnham, Surbiton, Horsham and Guildford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSurrey E-mail
United KingdomChertsey Total Blackout
United KingdomFarnham Phone
United KingdomSurbiton Internet
United KingdomHorsham Internet
United KingdomGuildford Internet

Community Discussion

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3 (Three) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

  • Legouix αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • Hamish_Ellis Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • JamesAllchin10 J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • siouxian click'n'knit (@siouxian) reported from Wokingham, England

    @ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Camberley, England

    @ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.

  • kostasbotonakis Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

  • ekennedy29 Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

  • gdhutchison Graeme Hutchison (@gdhutchison) reported from Fleet, England

    @ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!

  • toffee_7 me (@toffee_7) reported from Godalming, England

    @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • TheDuped1 The Duped (@TheDuped1) reported from Bramley, England

    @ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Bigfootbull Ian Harrison (@Bigfootbull) reported

    Anyone else on @ThreeUK in the CA14 and CA15 had no signal all day??

  • JDClarke_ Josh Clarke (@JDClarke_) reported

    @ThreeUKSupport any danger on fixing your 4G signal? Constantly having to switch to 3G every day just to load a simple webpage is painful.

  • Aprilshack April (@Aprilshack) reported

    @Emma_Dawson1 @ThreeUKSupport @ThreeUK The issue was sorted?

  • Matthew42958271 cornishman301 (@Matthew42958271) reported

    @ThreeUK When is your signal going to improve in the TR18 area its been shocking for a few months now?

  • SBillingtonfan StephenBillingtonfan (@SBillingtonfan) reported

    @ThreeUKSupport Hi, any reason why my texts aren't sending? I've got unlimited texts so I know thats not the issue

  • christopherw Chris Woods (@christopherw) reported

    @ThreeUKSupport Hi Jacq, I can do it manually from the phone dialer using the GSM star codes 👍 my point is that there seems to be an issue with how the handset's querying for settings as it throws an error. Is it indicative of incorrect SIM carrier settings, a network issue or a phone issue?

  • Will_1905_ Will🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇸 (@Will_1905_) reported

    Any help guys ? @ChelseaFCinUSA @ThreeUK

  • zeeamg45 cfc (@zeeamg45) reported

    @OliviaBuzaglo @ThreeUK Shame when people are suffering out there . We should always endeavour and try to help those who are less fortunate

  • Vicky70912901 Vicky H. (@Vicky70912901) reported

    @ThreeUK What a disgusting company. Don't provide a proper service, Three in touch app never worked They make it hard to retrieve a pac code. We got a new phone a new number They knew we were leaving!! Now want £83 off us.. Via email.. sending debt collectors. This is wrong!

  • kbetteley Grumpinho (@kbetteley) reported

    @ThreeUK Having a weird problem when dialling UK numbers (I'm currently abroad). It's connecting to a wrong number, who appears to be able to hear a different conversation than the one I'm having with them.