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3 (Three)

3 (Three) outages and service status in Guildford, England

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Full Outage Map
  • 3 (Three) generated 1 outage signal in the last 24 hours around Guildford, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Phone, and Internet.
  • The most recent signal from this area was received May 14, 11:47 PM GMT+1.
  • 50% Total Blackout (50%)
  • 40% Phone (40%)
  • 10% Internet (10%)

The latest reports from users having issues in Guildford come from postal codes GU2 and GU1 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Guildford, England

The most recent 3 (Three) outage reports came from the following cities: Guildford, Virginia Water, Woking, Lightwater, Farnborough, and Chertsey.

CityProblem TypeReport Time
Guildford Total Blackout 19 hours ago
Guildford Total Blackout 7 days ago
Virginia Water Total Blackout 8 days ago
Woking Total Blackout 8 days ago
Guildford Total Blackout 8 days ago
Lightwater Phone 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Hamish_Ellis
    Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • Martincrowe52
    Martin Crowe (@Martincrowe52) reported from Horsham, England

    @ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!

  • charkellyalex
    charlotte (@charkellyalex) reported from West Molesey, England

    @ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service

  • kostasbotonakis
    Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

  • Legouix
    αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • jamesysam002
    sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • allanmike03
    Mike (@allanmike03) reported from Camberley, England

    @ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.

  • debbiedraws1
    debbiedraws (@debbiedraws1) reported from Guildford, England

    @ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.

  • AnitaDuncan1
    Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • AnitaDuncan1
    Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • toffee_7
    me (@toffee_7) reported from Godalming, England

    @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • foxy2856
    Tony Thompson-Bowers (@foxy2856) reported from Sandhurst, England

    @ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • markinhants
    Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Aldershot, England

    @ThreeUKSupport Yeah. On to chat support..... but of a game 😬

  • stu_ziss
    Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

  • turningleftfor
    Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • gdhutchison
    Graeme Hutchison (@gdhutchison) reported from Fleet, England

    @ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jcopps80
    jcopps (@jcopps80) reported

    @ThreeUKSupport why is your signal in Manchester so so bad you have merged with Vodafone and it’s even worse than it was before … defo leaving you after this contract utter shite

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    For **** sake @smartymoblie get your system fixed we now have no phone or internet @threeuk pull your socks up this is downright disgusting we had 10meg 18 months ago now nothing

  • ziontree
    Zion Lights (@ziontree) reported

    Calling out @ThreeUK @ThreeUKSupport for the worst customer service I’ve ever experienced. Company keeps charging me for a cancelled service, but their staff can’t understand or resolve it. Filed a complaint via the website, which they marked as resolved - without resolving it.

  • sthelens101
    Ben Jones (@sthelens101) reported

    @ThreeUKSupport can you dm me as I’m having issue transferring my eSIM to a device as I can’t get past your mfa on the website as it only sends a code to my mobile number

  • nickyboy1886
    Me (@nickyboy1886) reported

    So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

  • DazzleB007
    Darryl (Dazzle) Brace (@DazzleB007) reported

    Is it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???

  • BritainAnon
    BritainAnon (@BritainAnon) reported

    @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

  • hrbuttpk
    Hamza Butt (@hrbuttpk) reported

    @ThreeUK terrible service on the 5G hub - thinking of changing!

  • jake_efc14
    Jake Richards (@jake_efc14) reported

    @ThreeUK @ThreeUKSupport Fix ye internet ye robbing muppets

  • Tushker_Gall
    •Tushker Gall 🐾 (@Tushker_Gall) reported

    @ThreeUK hello. my dad needs a replacement SIM as he has lost his phone he has a new phone but needs a SIM can you help? he doesn't have an online account (hes old and not technical)