3 (Three)

3 (Three) Outage Report in Guildford, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Guildford, Surrey, England 09/09/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Dorking, Aldershot, Farnborough, Surbiton, Leatherhead and Yateley.

Loading map, please wait...
City Problem Type Report Time
United KingdomDorking Phone
United KingdomAldershot Total Blackout
United KingdomFarnborough Phone
United KingdomAldershot Internet
United KingdomSurbiton Phone
United KingdomLeatherhead Internet

Community Discussion

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3 (Three) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England

    @ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

  • JamesAllchin10 J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • jamesysam002 sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • kostasbotonakis Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • Legouix αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.

  • Hamish_Ellis Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Aldershot, England

    @ThreeUKSupport Yeah. On to chat support..... but of a game 😬

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • ekennedy29 Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • toffee_7 me (@toffee_7) reported from Godalming, England

    @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • samyoung45 Sam Young (@samyoung45) reported from Bagshot, England

    @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

  • siouxian click'n'knit (@siouxian) reported from Wokingham, England

    @ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • steve1964sw6 SW 6 (@steve1964sw6) reported from Camberley, England

    Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • RobGardner87 Rob Gardner (@RobGardner87) reported

    @ThreeUKSupport yes, i have done that multiple times now. Come on - we're beyond this basic support now. Just reconnect my phone.

  • TheWall666 Daddy Sam (@TheWall666) reported

    @ThreeUK shame on you three. I’ll be waiting for a response from your horrible chat. No call, no chat, no roaming. What’s going on there? Why shall I have a contract with you? #shame #horrible_network_ever

  • Ann86990920 Ann (@Ann86990920) reported

    @ThreeUK it's been 2 years since I am fighting for my case. Being an old customer of 3. I took a new contract with them after trying another provider back in March 2020. It was a new house and there were no signals. I cancelled straight away

  • Ann86990920 Ann (@Ann86990920) reported

    @ThreeUK nightmare. You guys are horrendous... Asking for what I didn't use against your pathetic signal problem

  • xx_Kerryanne Kerry (@xx_Kerryanne) reported

    @ThreeUKSupport I’m not getting any internet anywhere. When looking on your website every post code I put in says there are network issues in that area - what’s happening?!

  • ToKenHull To Ken (@ToKenHull) reported

    @ThreeUKSupport I’ve run through those a couple of times in the last hour and still displaying the wrong number - it is showing my old, temporary number in “Phone” and then in the iMessage and FaceTime settings - tried resetting network, turning device off and on again too

  • VixBilton Vix Bilton (@VixBilton) reported from Reading, England

    I used to pay £10pm to @SMARTYMobileUK and always had perfect signal. I needed a new phone so switched to @ThreeUK for £45pm and my signal is constantly horrendous. I live in Reading not a Forrest, what's the issue!? Can I cancel my contract if I'm I happy with the service??

  • molfli M E L L Y. ✌️ (@molfli) reported

    @ThreeUKSupport yup. It’s literally been an issue since July 1st. I’ve upped the spend cap and had a new bill cycle so not sure why it isn’t working? I’ve tried with two separate US numbers.

  • ZviLerner Joe (@ZviLerner) reported

    @ThreeUKSupport I've been on the chat for coming up to 1.5 hrs. And this is so far the shortest of all the chats if this issue. At what point do I start charging you for wasting my time in addition of breach of contract over and over again???

  • RobGardner87 Rob Gardner (@RobGardner87) reported

    @ThreeUKSupport Just the 4 hours I’ve spent on live chats so far with no resolution