3 (Three) outages and service status in Guildford, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
The latest reports from users having issues in Guildford come from postal codes GU1 .
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 19: Problems at 3 (Three)
3 (Three) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Guildford, England
The most recent 3 (Three) outage reports came from the following cities: Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford
|
TV | 25 days ago |
|
Camberley
|
3 months ago | |
|
Horsham
|
Phone | 3 months ago |
|
Guildford
|
Phone | 4 months ago |
Community Discussion
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3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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The Duped (@TheDuped1) reported from Bramley, England@ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....
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JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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Nikki Hayler (@Nikki1618) reported from Virginia Water, EnglandWhy is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Martin Crowe (@Martincrowe52) reported from Horsham, England@ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!
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charlotte (@charkellyalex) reported from West Molesey, England@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service
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Konstantinos B. (@kostasbotonakis) reported from Ash, England@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Martin Smith (@Mpsmiffy) reported from Horsham, England@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, EnglandVery sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England@ThreeUK please could you sort poor service and customer relations out!!!!
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Iain Law (@iainlaw) reported from Aldershot, England@ThreeUKSupport There has been practically no data service for over the past week. Yet if you leave the area and enter what I assume is the next base-station location, you get it back.
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Randombiz (@RandomBiz) reported from Esher, England@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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debbiedraws (@debbiedraws1) reported from Guildford, England@ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Josie Rice (@MissRice_PE) reported from Camberley, EnglandCurrently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!
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sam james. (@jamesysam002) reported from Horsham, England@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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graham k roberts (@k_n_gk1970) reported@ThreeUK dont bother with this company, if you have a device plan, if you set up agreements, you pay the agreement an dthe this months device plan online in one go, you still fail the agreement somehow and still owe last months bill, clown company, i was with them since 2008 gonna leave
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F 🇧🇩 (@F_Drippo) reported@ThreeUK Network is so bad 😑
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Swapnil Zanwar (@ZanwarSwapnil) reported@ThreeUK @ThreeUKSupport Home broadband internet services are getting down frequently in last few weeks. The customer support says some work is going on and surprisingly Internet from mobile sim of three works seamlessly fine
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H (@Teachertweet87) reported@ThreeUKSupport hi I’m having repeated issues with my data roaming. Talked to live support but no solutions - how do I get help? Abroad for 4 more weeks and need a solution
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Kenny Jaymes. Never Forget Rememberance Sunday (@DJKennyJaymes) reported@ThreeUK @ThreeUKSupport has to be one of the worst in the UK. Tech support in India reading a script, say issue known with Cell Tower cant say when it will be fixed. Already been THREE months. ATROCIOUS customer service & Tech support nonexitant. @ofgem no help what so ever.
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chey (@axtumnbreeze) reportedI was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈
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Joanne Smalley (@SmallJo) reported@ThreeUKSupport I have been waiting for over an hour on online chat to cancel a sim. Why is this taking so long?!?
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huey freeman (@80iishh) reported@ThreeUK @ThreeUKSupport how do you guys even get customers. I’d have better signal with a Nigerian provider
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Deborah Benady 💙 (@demube) reported@ThreeUK every time I try to make a call my signal cuts out. This has been going on for week. I live in SE13. I cannot ring you to complain! Please sort it out!
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Charlie Halstead (@CharlieMansfi17) reported@AndyUK_52 @coveragechecker @ThreeUK Do you mean the worst country for mobile signal?