3 (Three)

3 (Three) Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU1.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Guildford, Surrey, England 02/04/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Woking, Farnborough, Aldershot, Guildford, Camberley, Fleet, Godalming, Horsham and Bookham.

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City Problem Type Report Time
United KingdomWoking Internet
United KingdomFarnborough Internet
United KingdomAldershot Phone
United KingdomWoking Internet
United KingdomGuildford Internet
United KingdomWoking Phone

Community Discussion

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3 (Three) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • siouxian click'n'knit (@siouxian) reported from Wokingham, England

    @ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

  • samyoung45 Sam Young (@samyoung45) reported from Bagshot, England

    @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

  • kostasbotonakis Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

  • Hamish_Ellis Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England

    @ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • Legouix αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • steve1964sw6 SW 6 (@steve1964sw6) reported from Camberley, England

    Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Aldershot, England

    @ThreeUKSupport Yeah. On to chat support..... but of a game 😬

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!

  • JamesAllchin10 J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • gdhutchison Graeme Hutchison (@gdhutchison) reported from Fleet, England

    @ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.

  • toffee_7 me (@toffee_7) reported from Godalming, England

    @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • ekennedy29 Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lindajh63 Linda hope (@Lindajh63) reported

    @ThreeUKSupport is there a service problem….i can make and receive calls but not texts!

  • Rhonal27 Rhonal (@Rhonal27) reported

    @ThreeUK hi how early can I cancel my contract with you?

  • Mrsmonk2604 Michelle Nichols (@Mrsmonk2604) reported

    @ThreeUKSupport I called to query the SIM card not working in the device I intended it for on my initially sales call, I asked specifically was told a call recording would be listened to and call back - now I’ve had a direct debit taken for more than agreed

  • emilyhelenrowe Emily Rowe (@emilyhelenrowe) reported

    @ThreeUKSupport Hi, 3G, 4G and 5G connection is down in Streatham again, SW16 1JB. What is going on and when will it be fixed? We cannot use our wifi or our phones.

  • Barratt1211 Lee Barratt (@Barratt1211) reported

    @J4CK_97 @ThreeUKSupport @SCheedepudi Been threatening esim support since 2018 by the time 3 release esim it will be old tech and we will have 7G or something daft.

  • DVDfever DVDfever.co.uk (@DVDfever) reported

    @ThreeUKSupport It's not there at the top, but under SIM Status on the phone, it says the Network is 3. Google Nexus 6, so it's a bit of an old phone. Thanks.

  • spoise87 Marc (@spoise87) reported

    @ThreeUKSupport any issues in Southampton? Can't text out

  • Ramsey_Wannabe Matt Jopling (@Ramsey_Wannabe) reported

    @ThreeUk your as much help, as @LaurDallimore is, on her week off, ignoring her mates, because she’s trying for a baybay… (since it’s the IN thing now)

  • ToonBarmyrepraC Col ⚫️⚪️⚫️⚪️💙 (@ToonBarmyrepraC) reported

    @nufcjackson96 @ThreeUK Totally **** network mate, been there. So frustrating sitting without a signal when my mates on his phone chatting away. The customer service is also a disgrace! #DitchThem

  • Mrsmonk2604 Michelle Nichols (@Mrsmonk2604) reported

    @ThreeUKSupport I’ve left it over a week and was told in a couple days I would get call back still nothing my bill taken is more than agreed and the service isn’t compatible with the device I asked it to be used for …