3 (Three) Outage Report in Guildford, Surrey, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (56%)
-
Phone (18%)
-
Total Blackout (15%)
-
Wi-fi (9%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Aldershot, Woking, Horsham, Bordon, Farnborough, Guildford, Camberley, Fleet, Godalming and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Phone | |
| Woking |
Internet | |
| Horsham |
Internet | |
| Bordon |
Internet | |
| Woking |
Internet | |
| Farnborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
-
αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
-
me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
-
Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
-
Nick Szewciw
(@Touring_Tech) reported
from
Camberley, England
@ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.
-
Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
-
Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
-
Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
-
Tony Thompson-Bowers
(@foxy2856) reported
from
Sandhurst, England
@ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡
-
J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
-
Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
-
Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
-
click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
-
Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
-
Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
-
The Duped
(@TheDuped1) reported
from
Bramley, England
@ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
S
(@dodgytangerine) reported
@ThreeUKSupport my internet/signal have been shocking for a few days now. Throughout SW London and central London. Showing as full bars and 4G but nothing loads. Your network coverage checker won’t even load.
-
Katie
(@katieatheart222) reported
@ThreeUKSupport Its M259GF- definitely not ideal. I only had emergency calls last night.
-
Amy Lafont
(@Tiny_Legs) reported
@ThreeUKSupport I have a PIN. The issue is that the phone number doesn’t even connect - the message I get is that it isn’t a valid phone number.
-
Debs
(@debstergr) reported
@ThreeUKSupport trying to get a decent quote to renew my contract is currently like pulling teeth! Been a customer for years, 3 contracts, still having to haggle after 2 painful online chats & can still get the deal a fiver a month cheaper elsewhere. Not great customer service!
-
Phil Ermiya
(@PhilErmiya) reported
@Cameralabs @ThreeUKSupport Ah yes, that shoots down all my suggestions! If it was an Android update it should have stopped working immediately after the update reboot, but an operator settings update might have borked it at any time.. At this point support will normally tell you to factory reset and retest
-
Jon Collins
(@JonColl24310263) reported
@ThreeUKSupport I did, and got a load of abuse from the second guy. If you're keen to help can I get the £90 you stole from my account back?
-
Miss Holland ECT
(@MissEHolland) reported
@ThreeUK Hi. Whenever I try to dial anyone, I get an automated message saying "You can no longer dial 153 from your Three handset. Please redial using 118 313 to connect to the Three international directory service." I have reset my phone and nothing. What’s going on?
-
Gordon Laing
(@Cameralabs) reported
@PhilErmiya @ThreeUKSupport Thanks for your suggestions - it says SIM not recognised when I insert any of my Three UK SIMs, even though they work on other handsets - and they also worked on the 4a previously. Problem is regardless of location too. I'm suspecting maybe an Android update or a faulty SIM slot
-
Heidi 💜
(@pinkstargirl_85) reported
@ThreeUKSupport Ordered an upgrade phone on 1/9 for delivery 2/9. Live chat yesterday said delivery would be today due to supply issues. Live chat today said order had cancelled itself on 1/9 so advisor yesterday lied to me. Conveniently the deal I got is no longer available. Very unhappy.
-
Heidi 💜
(@pinkstargirl_85) reported
@ThreeUKSupport Been a Three customer for nearly 7 years but I will not be lied to.