3 (Three) Outage Report in Guildford, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Aldershot, Woking, Horsham, Bordon, Farnborough, Guildford, Camberley, Fleet, Godalming and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Phone | |
| Woking |
Internet | |
| Horsham |
Internet | |
| Bordon |
Internet | |
| Woking |
Internet | |
| Farnborough |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧
(@leoandrewvw) reported
from
Virginia Water, England
@ThreeUK please could you sort poor service and customer relations out!!!!
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Tony Thompson-Bowers
(@foxy2856) reported
from
Sandhurst, England
@ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡
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charlotte
(@charkellyalex) reported
from
West Molesey, England
@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service
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Martin Crowe
(@Martincrowe52) reported
from
Horsham, England
@ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Iain Law
(@iainlaw) reported
from
Aldershot, England
@ThreeUKSupport There has been practically no data service for over the past week. Yet if you leave the area and enter what I assume is the next base-station location, you get it back.
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Penny Power OBE
(@pennypower) reported
from
Farnham, England
Dear @ThreeUK I am already a customer and you are constantly bombarding me woth sales promo calls- please please stop
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The Duped
(@TheDuped1) reported
from
Bramley, England
@ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....
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sue s
(@peacemakeruk) reported
from
Guildford, England
@ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents
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Nick Szewciw
(@Touring_Tech) reported
from
Camberley, England
@ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧
(@leoandrewvw) reported
from
Virginia Water, England
@ThreeUK again our signal availability in GU25 is non existent!!! This happened for a week two weeks ago and as if this morning nothing. Please let me know what is going on!!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Graeme Clark
(@pieskylot) reported
.@ThreeUKSupport not supporting user-activated conditional call forwarding? Why not? ( I am not talking about forwarding that YOU can set up - which is almost useless - I am talking about customer being able to, for example, set up 'forward when unreachable'. #backwardprogress
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Dave Kidd
(@dave_kidd) reported
@ThreeUKSupport Yeah I understand conversely, seems a shame all your UK mobile network competitors can offer a much better coverage than yourselves at a big event like that. Even sending a basic SMS was a problem. Having to tether off my mates phones or get WiFi from EE tent for days isn't ideal
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🍀KevMc🍀
(@kevinm9170) reported
@ThreeUK Worst phone signal ever
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Hello Noto 🔰
(@Hello_Noto07) reported
@wanna_be_dj @O2 Try being on @ThreeUK no service in Oakengates for two weeks, spoke to someone yesterday and they said it will be fixed yesterday……guess what, still not fixed
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Andrew Boyle
(@drewboyle1971) reported
@ThreeUKSupport Worst customer service ever. Have been trying for over two weeks to my old number transferred. Have completed their for 3 times, used Chat service where yhe promise to do it and it never happens. Have 3 accounts with them and now looking to cancel n move.
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Kenny MacDonald
(@KennethOaks) reported
@ThreeUK I’ve received a refund from H3G for £7.67 to my bank but I haven’t been a customer for years. I am with Smarty however. No letter/comms about this. Could it be a sign of fraud?
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David Kernohan
(@dkernohan) reported
@jatenas @ThreeUKSupport I've had some messy and painful breakups in my life, but leaving Three is well up there. But like other messy break ups, it's so much better when you finally get out and don't have to deal with their crap any more.
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Ashlynn Bratton
(@BrattonAshlynn) reported
@ThreeUK my husband has been trying to obtain pac codes to leave - he has been on the phone for 45 mins - absolutely ridiculous- the most absurd customer service I have ever had the misfortune to encounter ! Try to hassle us back into a contract - so bad
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Stanley_Walker
(@Stanley_Walker) reported
@ThreeUKSupport Thanks for your prompt response Suzi, a long standing contract customer. The PAYG "contract" was set up to hold the number I want to transfer to my new S21. But now you've cancelled the PAYG and issued a new contract and number that I don't want and haven't activated.
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Psycho Bunny
(@Psycobunny) reported
@ThreeUK I will not be renewing my contract with you after you promised to maintain my deal then renaged on it. NEVER make promises you can't keep. I'll be switching to a company that doesn't charge EU roaming fees. You didnt have to pass this cost on- hope it's worth all the lost custom!