3 (Three) Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at 3 (Three)
3 (Three) is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Fleet, Farnborough, Horsham, Woking, Camberley, Guildford and Cranleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Fleet |
Phone | |
| Farnborough |
Internet | |
| Horsham |
Total Blackout | |
| Woking |
Internet | |
| Camberley |
Internet | |
| Guildford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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FINDOM ****** MADAM SAMANTHA
(@madamsamantha11) reported
@ThreeUK am I able to speak to someone in the UK? My mobile internet still doesn’t work fully when I’m not on WiFi . This has gone on months and I’m continually fobbed off. Probably the worst service from a Network i’ve ever received
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Bal Singh
(@BAL_D4KU_SINGH) reported
@ThreeUK @ThreeUKSupport let me guess... Your working on something in Mayfair today... No signal forced to use wi-fi again... Wonder why I bother paying when I use wi-fi more than your network due to signal issues!
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⛩👘 Mariko ⛩🇯🇵🇬🇧
(@MissWorldwide04) reported
@ThreeUKSupport @ThreeUK I had to restart the router every hour for the past 4 hours. I addressed the internet connection for the past one month and the internet doesn't work properly. I want to cancel, please.
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⛩👘 Mariko ⛩🇯🇵🇬🇧
(@MissWorldwide04) reported
@ThreeUKSupport @ThreeUK I had to restart the router every hour for the past 4 hours. I addressed the internet connection issue that's happening for the past 1.5 months that the internet doesn't work properly. I need to cancel the plan.
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Mr uzochukwu
(@iam_ighada) reported
@ThreeUK Could you please help and unlock my sim card?
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Gavin
(@phatgav) reported
from
Manchester, England
@ThreeUK I’ve been with you for nearly ten years and loved you but in the last few months your network has been terrible for mobile data. It’s so flaky now no matter where I am and it’s really disappointing. With no more go roam after my contact ends, I’m considering others
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Con Synd
(@Con_Synd) reported
@ThreeUK Tell me after when I switch from a reliable EE service then switch to 3 and get no service, oh wait.
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Liz Row
(@BearRowls) reported
A massive SLOW CLAP to @ThreeUK who have deleted my account!! I have no signal and am not contactable by phone - bit of a massive ******* issue given I’m a carer to my mum and NEED a phone.
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Andie.....
(@ANDREWBRUCE1962) reported
@O2 None work , also my 4G never works only wi fi at home . I have one more device payment then I’m switching to @ThreeUK this issue despite asking for help has never been corrected .
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Martin Tillbrook
(@martintillbrook) reported
@ThreeUK why is it im in the very centre of Nottingham with a full 4g+ signal but i can hardly do anything online? Its like being on dial up its so slow? I thought you were sorting your network out?