3 (Three) Outage Report in Guildford, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Guildford, England
The most recent 3 (Three) outage reports came from the following cities: Chertsey, Aldershot, Woking, and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 13 days ago |
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Phone | 1 month ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Nick Szewciw (@Touring_Tech) reported from Camberley, England@ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Martin Smith (@Mpsmiffy) reported from Horsham, England@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England@ThreeUK again our signal availability in GU25 is non existent!!! This happened for a week two weeks ago and as if this morning nothing. Please let me know what is going on!!!
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sue s (@peacemakeruk) reported from Guildford, England@ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents
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charlotte (@charkellyalex) reported from West Molesey, England@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service
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Tony Thompson-Bowers (@foxy2856) reported from Sandhurst, England@ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡
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Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, EnglandVery sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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The Duped (@TheDuped1) reported from Bramley, England@ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....
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Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England@ThreeUK please could you sort poor service and customer relations out!!!!
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αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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me (@toffee_7) reported from Godalming, England@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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Graeme Hutchison (@gdhutchison) reported from Fleet, England@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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Randombiz (@RandomBiz) reported from Esher, England@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Steph Weller (@stephweller97) reported from Guildford, England@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sian (@sms_95x) reported@ThreeUKSupport I’m talking about the network I was automatically connected to before being made aware of charges despite being in Greece x
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k kenny (@kkenny83638274) reported@ThreeUK I gave you a PAC code to transport my number form@another network how long does this normally take it’s been well over a week now
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Nicola Mylles (@littlenic84) reported@ThreeUKSupport Yeah tech support said they couldn't help me so I have had to cancel my contract.
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David Munday (@davidamunday) reportedSo gutted that after years of being a customer, @ThreeUK is forcing me off my plan which will mean one the reasons I took it out, included Go Roam, is being taken away. 😢
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Boothie (@Alanboo60722593) reported@ThreeUKSupport When I try to access, it says connection error. I can browse internet, can’t access streaming platforms. Why are you aware of this issue??
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quadruple believer (@d2ruv2001) reportedcan tell central London is getting busy in summer again because @ThreeUKSupport's signal becomes completely unusuable to do anything
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Lee Smith 🌻 (@djleekee) reported from Cardiff, WalesHi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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ckelly (@cjk1971) reported@ThreeUKSupport i have just called complaints and with the huawei router issue you have not connecting to the smart tv and you dont know when you will get the firmware needed to get this resolved u have agreed to cancel my contract without charge
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Simon (@Maroothy) reported@sms_95x @ThreeUKSupport I left three because I found them to be the worst company I’ve ever had the misfortune of dealing with, and I’ve been a British Gas customer!
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James Flanders (@JamesFlanderss) reported@ThreeUK could you explain to me why I have to live off my work phone’s @O2 hotspot. You’d of thought I’d at least have some network coverage on Regent Street in Central London. I’m supposedly paying for ‘unlimited Internet’ but you aren’t providing that…