3 (Three) Outage Report in Guildford, Surrey, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Guildford come from postal codes GU1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (54%)
-
Phone (19%)
-
Total Blackout (15%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Woking, Horsham, Bordon, Farnborough, Aldershot, Guildford, Camberley, Fleet, Godalming and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Horsham |
Internet | |
| Bordon |
Internet | |
| Woking |
Internet | |
| Farnborough |
Internet | |
| Aldershot |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
-
Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
-
Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
-
Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
-
JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
-
Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧
(@leoandrewvw) reported
from
Virginia Water, England
@ThreeUK again our signal availability in GU25 is non existent!!! This happened for a week two weeks ago and as if this morning nothing. Please let me know what is going on!!!
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
-
Nick Szewciw
(@Touring_Tech) reported
from
Camberley, England
@ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.
-
Tony Thompson-Bowers
(@foxy2856) reported
from
Sandhurst, England
@ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡
-
J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
-
Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧
(@leoandrewvw) reported
from
Virginia Water, England
@ThreeUK please could you sort poor service and customer relations out!!!!
-
Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
-
Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
-
αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
-
The Duped
(@TheDuped1) reported
from
Bramley, England
@ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....
-
Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
-
Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
-
me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
richard killeen
(@richardkilleen) reported
@ThreeUKSupport How shocking just placed an order for a 5g hub but will be delivered when I am at work, called three to have it sent to store or my work, told only to cancel contract
-
Stuart Beaty 🇺🇦
(@StuartBeaty) reported
@ThreeUKSupport I have spent another 25 minutes on the phone trying to cancel and have just been disconnected AGAIN like I was yesterday. If my contacts are not cancelled today and confirmed to me I will be raising a complaint with Ofcom.
-
keithweston
(@keithweston500) reported
@ThreeUK @ThreeUKSupport I had a problem that three say they've fixed. I have a recurring data pack all set up correctly. Numerous times it hasn't auto renewed, and I have had cash taken from my credit instead for calls etc. For future ref, is there a way of speaking to an adviser instead of live chat.
-
Karen Adam MSP
(@KarenAdamMSP) reported
@ThreeUK your chat function is down. Can I ask here - I have a contract I pay for my son, he is going to take it on himself. Can we swap the contract over to his name or does he need to get a new one for himself from scratch?
-
Hazel R🤓thschild
(@HazelRothschild) reported
@CraftyJus @Angelinalondon0 @ThreeUK Absolutely, mis-selling is just horrid
-
richard killeen
(@richardkilleen) reported
@ThreeUK How shocking just placed an order for a 5g hub but will be delivered when I am at work, called three to have it sent to store or my work, told only to cancel contract
-
Henggy B🌟
(@hengggy) reported
@ThreeUK received the worst customer service from a girl at the Westfield Stratford store. I came in looking for a plan, been a customer for 4 years now, she went on her tablet and told me the same info I could of googled myself.Shes a terrible salesperson,not willingness to help
-
ƤӇƖԼ 💙
(@Tweets_By_Phil) reported
I can remember, not that long ago that I had a decent (not brilliant but decent) @ThreeUK signal . Now not so much..... 📉
-
Simbo
(@simbobillions) reported
@ThreeUK is showing me so much Shege. Feel like I need to apologize to MTN for any bad thing I’ve ever said because I’ve physically gone to a 3 store thrice and now they may have deleted my account completely. Sim is inactive. Showing me full flames
-
Callum Hosie
(@CallumHosie) reported
@ThreeUKSupport incognito/private browsing as a workaround is a thing, but I'm still interested in the root of the UX issues I had tonight. It was an incredibly frustrating experience until I went incognito and it worked.