3 (Three)

3 (Three) Outage Report in Guildford, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Guildford, Surrey, England 08/19/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Aldershot, Farnborough, Surbiton, Leatherhead, Yateley, Woking, Cranleigh, Horsham, Camberley, West Molesey, Dorking, Guildford and Haslemere.

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City Problem Type Report Time
United KingdomAldershot Total Blackout
United KingdomFarnborough Phone
United KingdomAldershot Internet
United KingdomSurbiton Phone
United KingdomLeatherhead Internet
United KingdomYateley Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • JamesAllchin10 J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • kostasbotonakis Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

  • Hamish_Ellis Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • samyoung45 Sam Young (@samyoung45) reported from Bagshot, England

    @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Camberley, England

    @ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.

  • toffee_7 me (@toffee_7) reported from Godalming, England

    @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!

  • siouxian click'n'knit (@siouxian) reported from Wokingham, England

    @ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!

  • ekennedy29 Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

  • Legouix αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • gdhutchison Graeme Hutchison (@gdhutchison) reported from Fleet, England

    @ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • funsmirk Funke Bamidele (@funsmirk) reported

    @ThreeUKSupport Half of the time, there is no agent available to chat. And when you do get to speak to someone, they evade the issue just like you guys are doing here and try to give the customer the run around. Enough of these unorthodox practices already!

  • ZoeyMcalinden Zoey Mcalinden (@ZoeyMcalinden) reported

    @ThreeUK having so much issues with your network at the minute Can’t even have a simple phone call without signal going it’s so frustrating then with two months left on my contract look at how much early leaving fee is and it’s a ridiculous amount way more than the 2 months fee!!

  • CanningsLisa Lisa Cannings (@CanningsLisa) reported

    @ThreeUKSupport So if I decide to not cancel this sim only contract with you- when will you be launching Esim? How long will I have to wait?

  • MrLix LaidBackLix (@MrLix) reported

    @bh_bhbhbh_bh @_whippet @ThreeUK Noob question here. You need to wear special protection if you mine uranium or (yellow cake is it? ) or is it not very radioactive at the concentrations it comes in down the pit ?

  • melissaxoo Melissa Emma (@melissaxoo) reported

    @ThreeUKSupport Hopefully how will I found out of my delivery will arrive tomorrow ... I’ve already been let down once 😒😔

  • ibuildinternet Vic J. (@ibuildinternet) reported

    @ThreeUKSupport Yes I was able to do anything really. Now not only it's slow but really laggy 180ms delay?!? Come on dialup has better results.

  • bh_bhbhbh_bh BH (@bh_bhbhbh_bh) reported

    @MrLix @_whippet @ThreeUK Walls are all sprayed with basically concrete as well to bring gamma down massive amounts of air flow. But this is in Australia with a tier one miner. Basically our exposure was the same as airline pilots.

  • phantxmfear 🎅🏻Samta Clause🎅🏻 (@phantxmfear) reported

    @ThreeUK why can’t I cancel my add ons via my my3 app? keep trying to press the relevant buttons and nothings working!!!

  • davidmorley82 David Morley (@davidmorley82) reported

    @ThreeUK is there a problem in ne29 area my 4g speeds are shockingly slow, just ran speed test and getting 1.9mb down, I know your pushing 5g but try fixing 4G first

  • Mr_TechGaming Bhavesh Suthar (@Mr_TechGaming) reported

    @nilantha_a @ThreeUKSupport Good luck to you Nil when I was with Three there was an issue with my local mast and it was on going for over a year, everywhere I went I got crappy speeds and no or little reception. I've since changed network and never looked back