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3 (Three)

3 (Three) outages and service status in Guildford, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Guildford, England

The most recent 3 (Three) outage reports came from the following cities: Chertsey, Aldershot, Woking, and Horsham.

CityProblem TypeReport Time
Chertsey Phone 17 days ago
Aldershot Phone 1 month ago
Woking Internet 2 months ago
Horsham Internet 2 months ago
Woking Internet 2 months ago
Farnborough Internet 2 months ago

Community Discussion

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3 (Three) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Nikki1618
    Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • AnitaDuncan1
    Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • AnitaDuncan1
    Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

  • samyoung45
    Sam Young (@samyoung45) reported from Bagshot, England

    @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

  • Legouix
    αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • toffee_7
    me (@toffee_7) reported from Godalming, England

    @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

  • kostasbotonakis
    Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

  • markinhants
    Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England

    @ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......

  • steve1964sw6
    SW 6 (@steve1964sw6) reported from Camberley, England

    Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

  • BIGrsJ
    JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • jamesysam002
    sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • markinhants
    Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Aldershot, England

    @ThreeUKSupport Yeah. On to chat support..... but of a game 😬

  • siouxian
    click'n'knit (@siouxian) reported from Wokingham, England

    @ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

  • Hamish_Ellis
    Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • ekennedy29
    Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

  • stu_ziss
    Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

  • stephweller97
    Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • JamesAllchin10
    J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • Mpsmiffy
    Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Leehsia4
    Leehsia (@Leehsia4) reported

    @ThreeUKSupport please check private message to help.

  • Kleggnutt
    Euan (@Kleggnutt) reported

    @ThreeUKSupport Best idea for 3 is just apologise to all the customers you have ever inconvenienced when they signed up and just close. Do us a favour please. I can't wait till I can cancel completely. You are the worst...m

  • ellielaver
    Ellie Oxley (@ellielaver) reported

    @ThreeUK trying to get a PAC but saying system issue? Been trying all day. Leaving contract early as agreed with your representative with no exit fees

  • CryptoTrucker5
    CryptoTrucker (@CryptoTrucker5) reported

    @ThreeUK I would say the strength of 3 signal the past 6 months has weakened by about 30% across the UK very rare to get full 5 bars now now getting plenty of blackspots around, a company in decline.

  • PwettyLightsyay
    YubNub: (@PwettyLightsyay) reported

    @ThreeUK @ThreeUKSupport Please can you also get a decent staff member to run Twitter account rather than getting their little friends to tweet fake about #Threemobile ? Cupcakes whatever; I want decent service from UK based staff!!!!!!

  • craiginscotland
    Craig Arthur 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@craiginscotland) reported

    @ThreeUKSupport Hi, any sign of this capacity problem being fixed? Still have to turn off 4G to get anything near usable near my home.

  • mdf200
    Mike Dailly™ 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@mdf200) reported

    @raymierussell I'm with @ThreeUK and they said they'd not do it, and it would just be part of their "at home" service - which is utterly awesome BTW.... And yeah... Gov could do that, but that'd take money from companies, and they do want to do that - ever.

  • iesamina
    art by yasmeen khan (@iesamina) reported

    @ThreeUKSupport Hi, it's not a queue, it's just that the line is busy all the time and it ends the call. We have a direct debit for something (possibly mobile broadband) that we never used, set up years ago, and would like to cancel that. Thanks!

  • rkjames1985
    Rich (@rkjames1985) reported

    @ThreeUKSupport Day 3 of trying to get through to the Trafford centre store. Can someone there check stock for me? It's so poor this.

  • ianrobo1
    a barefaced liar but not promoted 🕎 (@ianrobo1) reported

    @georgebernhard I wonder if @ThreeUK will confirm their pledge never to put on roaming charges