3 (Three)

3 (Three) Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU1.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Guildford, Surrey, England 02/06/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Woking, Farnborough, Aldershot, Guildford, Camberley, Fleet, Godalming, Horsham and Bookham.

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City Problem Type Report Time
United KingdomWoking Internet
United KingdomFarnborough Internet
United KingdomAldershot Phone
United KingdomWoking Internet
United KingdomGuildford Internet
United KingdomWoking Phone

Community Discussion

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3 (Three) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • foxy2856 Tony Thompson-Bowers (@foxy2856) reported from Sandhurst, England

    @ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡

  • TheDuped1 The Duped (@TheDuped1) reported from Bramley, England

    @ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....

  • peacemakeruk sue s (@peacemakeruk) reported from Guildford, England

    @ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!

  • leoandrewvw Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England

    @ThreeUK again our signal availability in GU25 is non existent!!! This happened for a week two weeks ago and as if this morning nothing. Please let me know what is going on!!!

  • pennypower Penny Power OBE (@pennypower) reported from Farnham, England

    Dear @ThreeUK I am already a customer and you are constantly bombarding me woth sales promo calls- please please stop

  • leoandrewvw Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England

    @ThreeUK please could you sort poor service and customer relations out!!!!

  • charkellyalex charlotte (@charkellyalex) reported from West Molesey, England

    @ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

  • iainlaw Iain Law (@iainlaw) reported from Aldershot, England

    @ThreeUKSupport There has been practically no data service for over the past week. Yet if you leave the area and enter what I assume is the next base-station location, you get it back.

  • gdhutchison Graeme Hutchison (@gdhutchison) reported from Fleet, England

    @ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Camberley, England

    @ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • Hamish_Ellis Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!

  • Martincrowe52 Martin Crowe (@Martincrowe52) reported from Horsham, England

    @ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • chargergraphics Rob Birkenhead (@chargergraphics) reported

    @ThreeUK no mobile phone signal all day... #northwich #cheshire... we could do with it sorting... flooding is upon us!!!

  • El_Lunney Ellie (@El_Lunney) reported

    @ThreeUKSupport I have had two text messages saying payment failed for my bill and now i have no signal unless wifi but my bill doesnt come out yet and cant log in to the app??

  • sir_sleep Aaron Mitchell (@sir_sleep) reported

    Absolutely furious with @ThreeUKSupport - I've spent hours of my time on the phone, I have been into the shop, and I've used the online chat for over an hour. Still unable to resolve my issue and the online chat refused to give me details to make an official complaint. Shocking.

  • Louiewoo Wendy Loo 😻😻😻 (@Louiewoo) reported

    @ThreeUKSupport @TaniaTells 3app not working?

  • MikeFlay12 Michael Flavell (@MikeFlay12) reported

    @ThreeUKSupport why is your signal so poor. Bought an unlimited contract can barely download a picture never mind stream anything. 4 bars 4g showing yet down load speed less than 2mbps. Awful.

  • vuvgag vuvgaG-dukgu3-wysnox (@vuvgag) reported

    @AlanMByrne @ThreeUK Really, three this is another instance of your terrible ness. Which login is that?

  • Hellz87 Heleena (@Hellz87) reported

    @ThreeUKSupport is there an issue with your website at the moment? Or your accounts information? I have been getting text saying I need to update billing info and that my payment failed..

  • vuvgag vuvgaG-dukgu3-wysnox (@vuvgag) reported

    @AlanMByrne @ThreeUK @citizenlab three support is so bad. People are reporting security issues in public. Does this require your attention. If i was black hat and this is real.....

  • tazwake Taz Wake (@tazwake) reported

    @xzer0f @ThreeUK Good chance they are urgently trying to fix that open redirect vuln. I hope they build a good pentest into their future pipeline.

  • jamalansary Jamal (@jamalansary) reported

    @ThreeUKSupport I'm not sure? but I'm paying for a 4G service which I'm not receiving, it's been like this for a while. What if my area is always congested? Will I ever receive 4G connection?