3 (Three) Outage Report in Guildford, Surrey, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (46%)
-
Total Blackout (21%)
-
Phone (18%)
-
Wi-fi (9%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Woking, Walton-on-Thames, Farnborough and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Walton-on-Thames |
Internet | |
| Woking |
Internet | |
| Farnborough |
Total Blackout | |
| Horsham |
Internet | |
| Godalming |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
-
SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
-
me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
-
Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
-
Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
-
Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.
-
J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
-
sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
-
Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
-
Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.
-
Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
-
Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
-
Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
-
αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
-
Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
-
click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
-
Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
mel.
(@meltaway4) reported
@ThreeUKSupport By the time you replied it was working again but experienced issues again since 11 am this morning. It was also useless on Monday. I was offered a discount of half my bill for 1 Sim but I have 2 sims so it should be for both really. So unhappy with the network issues!!
-
𝔸𝕓𝕚
(@minamums) reported
love @ThreeUK offering me truly terrible renewal deals like I'm too stupid to just buy a new sim. great service that.
-
Jim Daly
(@jimdalycomedy) reported
@ThreeUKSupport Tried that but it said my number is already registered. So tried logging in and all the texts arrived at once! Anyway, I'm in now, thanks for your help!
-
mel.
(@meltaway4) reported
@ThreeUKSupport Tech team confirmed there were issues but that it was solved. Received another call yesterday saying there are still issues but no estimate when this will be completed. Network seems to be slow/down between 9-17 which is not ideal for some who works from home. 2/2
-
Ian Drake
(@IanLucasDrake) reported
@ThreeUKSupport 2 bars of signal in the Hartcliffe area, Bristol is just unacceptable in today's world... Clearly not investing enough to the more deprived areas of cities. Disgusting.
-
Natural Curve
(@thenaturalcurve) reported
@ThreeUK Your 3G mast will cause our local arts centre to close.... bad PR heading your way
-
Domenico Lamberti
(@Mobile_Dom) reported
@wildlime @ThreeUK holy **** so this isnt even like a special tower at work that only staff can use. that's impressive.
-
Mattylomax83
(@mattylomax83) reported
@ThreeUKSupport In app and over the phone. To be fare every time i speak to someone they seem to know what i should have. And they tell me im vauled customer. But i seem to be getting pretty annoyed everytime i speak with someone.
-
👊
(@HerringT0M) reported
@EE I don't think 5g is particularly worth it ATM. I've had 150Mbps + over your LTE network. And even here in remote Yorkshire, I can still get 100Mbbps over band 3 (granted on @ThreeUK as EE don't use band 3). But 100Mbps 4g is fast enough for most surff.
-
JC
(@jc330233) reported
@ThreeUKSupport is there a mobile data issue In the motherwell are Ml1 as my phone has become useless in that area the last two days