3 (Three) Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Guildford, Fleet, Farnborough, Horsham, Woking, Camberley and Cranleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Wi-fi | |
| Fleet |
Phone | |
| Farnborough |
Internet | |
| Horsham |
Total Blackout | |
| Woking |
Internet | |
| Camberley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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The Duped
(@TheDuped1) reported
from
Bramley, England
@ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....
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JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Nick Szewciw
(@Touring_Tech) reported
from
Camberley, England
@ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Redman
(@burnsy171285) reported
@danbond @ThreeUKSupport @ThreeUK Agree with Daniel- it is suggestive those on rolling contracts could continue to benefit. Can you confirm either way? Could be another decade plus customer on their way out…
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Adam Levine
(@adamlevine83) reported
@ThreeUKSupport heard about roaming charges.. the reason three stood out has gone. I won’t be hit yet but as a customer of 11 years this was the reason I always renewed and will now properly review whether it’s worth staying anymore when contract ends.
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Thomas Goodearl
(@Thomas_Goodearl) reported
@bigdavetrigg @ThreeUK Problem is no one other than O2 are offering it. Hopefully in a year in will change.
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Jake Williams
(@londonjakewills) reported
Good bye @ThreeUK as I will be leaving as soon as my contract is up. I signed up for a mobile contract with you due to your feel attached home mobile service. It’s awful to hear you are now charging people to roam in europe for £2 a day and £5 elsewhere! That’s disgusting.
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Liam Richner
(@LiamJRichner) reported
@Thomasnorris1 @SkyNews @ThreeUK Vodafone doing the same thing. 02 only network I can see that aren't bringing back charges..
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Robert Cummings
(@robbiec54321) reported
@threeuksupport Hi, I upgraded from a 30 day rolling SIM plan to a 24 month SIM plan to lock in a cheaper rate before the 1st Oct roaming deadline. Does the 14 day cooling off period for contracts apply to online upgrades should I decide to switch to another network?
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Rich J
(@richyj1504) reported
@_super_tone @ThreeUK True. Though again I’m not sure how long it’ll be before they introduce it. Just a shame O2 signal is pretty naff.
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James
(@jtd1010) reported
@richyj1504 @ThreeUK Their coverage is AWFUL! I was with them for years and years, moved to Vodafone and i was SHOOK! My phone was faster and you get coverage in places Three never could.
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TherealMandalorian
(@MisterJamie) reported
@ThreeUKSupport @DannyB648 Does that mean all your new contracts are going down to reflect the fact the inclusive roaming charges are now only being paid for by customers using it?
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Martin McDonald 💙
(@nettymartin) reported
@zsk Lack of roaming charges used to be the unique selling point of @ThreeUK you would have thought they would have baulked the chance to levy these charges. I wonder what actual costs the phone companies occur when a customer 'roams'?