3 (Three) Outage Report in Guildford, Surrey, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Guildford, England

The most recent 3 (Three) outage reports came from the following cities: Chertsey, Aldershot, Woking, and Horsham.

City	Problem Type	Report Time
Chertsey	Phone	14 days ago
Aldershot	Phone	1 month ago
Woking	Internet	2 months ago
Horsham	Internet	2 months ago
Woking	Internet	2 months ago
Farnborough	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  The Duped (@TheDuped1) reported 1 minute ago from Bramley, England

  @ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....

• 
  Martin Smith (@Mpsmiffy) reported 7 minutes ago from Horsham, England

  @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

• 
  Nick Szewciw (@Touring_Tech) reported 9 minutes ago from Camberley, England

  @ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.

• 
  Hamish Ellis (@Hamish_Ellis) reported 10 minutes ago from Cranleigh, England

  Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

• 
  Anita Duncan (@AnitaDuncan1) reported 13 minutes ago from Wokingham, England

  @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

• 
  Paul Hunsdon (@Hunsy1969) reported 15 minutes ago from Wokingham, England

  @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

• 
  me (@toffee_7) reported 20 minutes ago from Godalming, England

  @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

• 
  Steph Weller (@stephweller97) reported 20 minutes ago from Guildford, England

  @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

• 
  Anita Duncan (@AnitaDuncan1) reported 24 minutes ago from Wokingham, England

  @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!

• 
  Randombiz (@RandomBiz) reported 29 minutes ago from Esher, England

  @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

• 
  click'n'knit (@siouxian) reported 31 minutes ago from Wokingham, England

  @ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

• 
  Emma Kennedy (@ekennedy29) reported 36 minutes ago from Wokingham, England

  @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

• 
  J A M E S A L L C H I N (@JamesAllchin10) reported 37 minutes ago from Broadbridge Heath, England

  @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

• 
  Tony Thompson-Bowers (@foxy2856) reported 39 minutes ago from Sandhurst, England

  @ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡

• 
  Anita Duncan (@AnitaDuncan1) reported 44 minutes ago from Wokingham, England

  @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

• 
  Anita Duncan (@AnitaDuncan1) reported 44 minutes ago from Wokingham, England

  @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!

• 
  JMP 🇬🇧 (@BIGrsJ) reported 51 minutes ago from Horsham, England

  @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

• 
  Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported 55 minutes ago from Virginia Water, England

  @ThreeUK please could you sort poor service and customer relations out!!!!

• 
  Graeme Hutchison (@gdhutchison) reported 55 minutes ago from Fleet, England

  @ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.

• 
  αℓεxαη∂яα ℓεgσυιx (@Legouix) reported 58 minutes ago from Chertsey, England

  @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sgoldswo (@sgoldswo) reported 5 minutes ago

  @ThreeUK why doesn’t your Wifi network Three_Wifi work on the Elizabeth line stations at Liverpool Street and Whitechapel? It works at tube stations including Moorgate on the northern line, so it feels like this is a local issue on those platforms.

• 
  Heather (@Heather99195844) reported 5 minutes ago

  @ThreeUKSupport been trying to get help from you for weeks now. The coverage your giving me is really poor, my device is over heating. Please can someone called as I've left messages, chats and my availability and yet no one calls.

• 
  Linda Black (@Noseyoldbisum) reported 6 minutes ago

  @ThreeUKSupport So fed up with being fobbed off,cut off & blatantly lied to by a customer service team in India who don't seem to be able to help people other than to 'escalate' your already 3 times escalated case to the 'TEAM' who are uncontactable. OFCOM next..watch this space!

• 
  Daniel Rogers (@DanRogersss) reported 12 minutes ago

  @ThreeUK @ThreeUKSupport could be the worst network available. Three Presale for tickets. Told to download app. Did that. 9am comes, no code on app. Nothing. Useless.

• 
  Emma winstanley (@BracegirdleEmma) reported 12 minutes ago

  @ThreeUKSupport can someone help with pre sale codes please I've waited days for this been told several times to wait till this morning and it will be on the app and still nothing. Its not this difficult on o2!

• 
  bighez (@bighez500) reported 13 minutes ago

  @ThreeUK Why is it that since moving to a sim only deal, my data signal has been absolutely atrocious ??

• 
  Tony (@welshtony1) reported 18 minutes ago

  @BlueWright @ThreeUKSupport Yep I'm having the same issues for the past few hours. Downdetector also has lots of reports yet Three say nothing is wrong

• 
  ShadowBakura_ [Cal] (@ShadowBakura_) reported 19 minutes ago

  @ThreeUKSupport It literally just says to contact the support team this being you guys

• 
  Little Lion Girl (@GemmaWh84298627) reported 20 minutes ago

  @ThreeUKSupport Google don't seem to feel there is a rush to fix it. Just that their engineers are investigating a fix as it is affecting more than just me. Three taking no ownership of the issue as it's clearly a Google issue...but I have a contract with Three and I pay Three not Google.

• 
  luca (@lucadlmaio) reported 24 minutes ago

  @ThreeUK hi just wondering what the reason is this week for poor service in Westcliff SS0? Been an ongoing problem for ages now, at least I am changing networks when my contract ends un November, anyone else with Three should run a mile soon as they can