3 (Three) Outage Report in Guildford, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (19%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Farnham, Surbiton, Horsham, Guildford, Crowthorne and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Farnham |
Phone | |
| Surbiton |
Internet | |
| Horsham |
Internet | |
| Guildford |
Internet | |
| Guildford |
Internet | |
| Guildford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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The Duped
(@TheDuped1) reported
from
Bramley, England
@ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Nick Szewciw
(@Touring_Tech) reported
from
Camberley, England
@ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Bren 🚇🌈🦖
(@Woof1972) reported
@ThreeUK Is there an issue with 3G / 4G in the SS2 area ? It’s dropped right down for nearly two weeks now with barely two bars most of the time and often drops out completely. Normally it’s very good and no problem at all.
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Sarah Mountford
(@SarahBySarah) reported
@ThreeUK literally the worst customer experience of my entire life and gets worse with every attempt to fix it!!! 🤬🤬 #Horrific #biggestregret #poorcustomerservice
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Becky Seaton
(@BeckySeaton3) reported
@ThreeUK @ThreeUKSupport worst company for customer service I have ever experienced!! 🤬😡
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Cllr Fran Carpenter
(@CllrCarpenter) reported
@ThreeUK Hello. Can’t get through to you to sort out a My3 login. We want to check how many minutes one of our accounts has, as home working and expected to use personal phone. But can’t log into My3. Error every time. And can’t get through on 333. Is there an issue? Thank you!
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ACAB TITAN
(@thewordoftitan) reported
@ThreeUKSupport @i_maq "some problems do take a little longer to resolve than others" LOOOOOL this is half of the man's contract you've been inadequate for.
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James Evans
(@_jamesevs) reported
@ThreeUK why do you insist on providing the worst customer service and making complaints handling so diabolical that it leads to sheer frustration. Three have failed to provide service and goods to me and I'm still backed into a corner by you 4 weeks later. Unacceptable.....
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Mamay
(@artiphartie) reported
@ThreeUK please can someone contact me about an issue regarding changing my address for my accounts. I had differing replies from your agents and despite trying codes provided I am unable to login to my3
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Jak Malone🎃
(@JakMalonee) reported
@ThreeUK are by far the worst company I have ever dealt with. They are actively bad. Their operators will tell outright lies to get me off the phone. They have dodgy ties to these debt collection agencies. They are actually crooked. Their signal coverage is shite too.
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Sarah
(@bishopsl) reported
@pjkpjkenne @ThreeUK Same issue for me and family members. We have been trying since yesterday. Also can't login via the website as the phone number field is greyed out.
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Nerdboylawyer
(@quicksilverjack) reported
@ThreeUKSupport is there a problem with my3 at the moment?