3 (Three) Outage Report in Guildford, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (21%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Farnborough, Horsham, Woking, Camberley, Guildford and Cranleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Internet | |
| Horsham |
Total Blackout | |
| Woking |
Internet | |
| Camberley |
Internet | |
| Guildford |
Wi-fi | |
| Cranleigh |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Cooper
(@Cooperman271) reported
@ThreeUKSupport Sorry but the amount of time I've wasted speaking to customer services while being a Three customer, I'm not prepared to do it again! I'll let you carry on with the debt collection and allow you to waste there time aswell! As I say, I've got proof I own nothing to Three! 🤟
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SK🆓🇵🇸
(@SK1n_only) reported
@ThreeUK you have terrible network, I’m trying to get in touch and no one is available. Data pack is not working even though I’ve paid
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ShaVerZ™ 🇬🇧 🇺🇦 ツ
(@ShaVerZ_) reported
@ThreeUKSupport Thanks, many users have this issue. It's due to the old number being hardcoded and not writable. everything I've reported my card stolen it fixes but if I order a replacement for other reasons it doesnt work/fix issue. I've done this many of times. ThreePay also doesn't work.
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The London View
(@TheLondonView22) reported
@ThreeUK The year is 2022, I’ve just began a new sim contract and Three STILL have no signal / coverage in the place I live, nor the place I work. 🙄 99% coverage my ringpiece. *Cancel contract*
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ShaVerZ™ 🇬🇧 🇺🇦 ツ
(@ShaVerZ_) reported
@ThreeUKSupport I've looked at this in great detail, I can't remember what the problem is called but I have the information saved somewhere. Basically the sim needs reprogramming with a new sim issued or OTA. (2/2)
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VM Load
(@vmload) reported
@ipv6update @noIPv6 @ThreeUKSupport Yes, it's on by default and the provider does support ipv6 (just not in some phones).
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SK🆓🇵🇸
(@SK1n_only) reported
@ThreeUKSupport That’s not the problem, the three app says 0 data left but minutes and messages unlimited, even though I paid and auto renewed a data pack yesterday
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Ellis Linford-Pill
(@ellislinfordp) reported
I hate you @ThreeUK spending half an hour on an online chat with constantly asking the same question I stated at the beginning. To then disconnect me. I JUST WANT SIGNAL
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Ryan 🇮🇪
(@RyanTurnbull21) reported
@ThreeUKSupport @ThreeUK I got an email to say I owe £83.7 even though I cancelled my contract and payed my early termination fee already, says I need to call 0333 338 1031 or pay by bank transfer, just wondering if you could help see if this is a legit email or a scam please
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ShaVerZ™ 🇬🇧 🇺🇦 ツ
(@ShaVerZ_) reported
@ThreeUKSupport It's the same Three sim, the port was completed and still has the temporary mobile number registered as the number and not the new one. I didn't receive a new sim from Three which already had the new/ported number programmed on it. I'll get the info for you as it will help.