3 (Three)

3 (Three) Outage Report in Guildford, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Guildford, Surrey, England 12/31/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Total Blackout (23%)

    Total Blackout (23%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Horsham, Woking, Camberley, Guildford, Cranleigh and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomHorsham Total Blackout
United KingdomWoking Internet
United KingdomCamberley Internet
United KingdomGuildford Wi-fi
United KingdomCranleigh Phone
United KingdomFarnborough Internet

Community Discussion

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3 (Three) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Camberley, England

    @ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.

  • leoandrewvw Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England

    @ThreeUK again our signal availability in GU25 is non existent!!! This happened for a week two weeks ago and as if this morning nothing. Please let me know what is going on!!!

  • foxy2856 Tony Thompson-Bowers (@foxy2856) reported from Sandhurst, England

    @ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • leoandrewvw Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England

    @ThreeUK please could you sort poor service and customer relations out!!!!

  • charkellyalex charlotte (@charkellyalex) reported from West Molesey, England

    @ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service

  • gdhutchison Graeme Hutchison (@gdhutchison) reported from Fleet, England

    @ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.

  • Legouix αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • peacemakeruk sue s (@peacemakeruk) reported from Guildford, England

    @ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

  • toffee_7 me (@toffee_7) reported from Godalming, England

    @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!

  • TheDuped1 The Duped (@TheDuped1) reported from Bramley, England

    @ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....

  • Hamish_Ellis Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • reportingLibya Chris Stephen (@reportingLibya) reported

    @tovers98 @ThreeUK @ChelseaFC Works for me. Except for my hankering for Capt. America. We need his old-fashioned dribbling when we can't pass our way through a problem.

  • bedulcan Betul C.Y. (@bedulcan) reported

    @ThreeUKSupport @ThreeUK saying sorry is not enough or doesnt resolve any problem.Husband is w/o internet + cannot make calls as he is alone in Europe. You are putting us in a horrible situation. Worst support ever!!!

  • sathish_yoyo Sathish kumar (@sathish_yoyo) reported

    @ThreeUK I called your customer care and they are helping to cancel the contract and also there are no option online to cancel it. It just say call us. Calling only making it more worse that ur agents are only trying to convince to stay but not cancelling it

  • RiksRedGuard RiksRedGuard (@RiksRedGuard) reported

    @ThreeUKSupport The same as June yes, there was an improvement for a couple of weeks but very rarely get anything above an indicated H+ signal or above 4mb/s since then. My wife's provider (O2) is currently running 4G in the same location.

  • bruchmusic BRUCH (bɹuːk) (@bruchmusic) reported

    @n0rbie @IsleOfWightFest @ThreeUKSupport Couldn’t send or receive despite signal. Couldn’t upload video and photos of our set for fans who couldn’t make it!

  • Vitt2TsNoC Vittoria Gallagher (@Vitt2TsNoC) reported

    @RoySayWhatNow @VodafoneUK I've cancelled it, moved to @ThreeUK and now I just need to cancel the upgrade from Vodafone. And it's proving to be a nightmare.

  • Vitt2TsNoC Vittoria Gallagher (@Vitt2TsNoC) reported

    @MrMKimber @VodafoneUK @ThreeUK Ah so you're being compensated. I was not. And I can not abide the customer service!

  • andrewjsutton Andrew (@andrewjsutton) reported

    @stagetechuk I liked @ThreeUK very much. Always good, but their roaming allowance was crap. Paid for unlimited data got a small amount to use abroad. Currently with Sky (o2 MVNO). Visual voicemail on iPhone is great. Data rollover is great. Have to see what happens regarding roaming…

  • ianrjwilkinson ian wilkinson (@ianrjwilkinson) reported

    @ThreeUKSupport am I a valued customer?

  • MrMKimber Martin Kimber (@MrMKimber) reported

    @Vitt2TsNoC @VodafoneUK @ThreeUK I know what it’s like to cry with rage at stuff like that. I took out a contract with Virgin last year, and before the service even began I begged them to let me leave. I know I’m biased but the Sky customer service has been far superior.