3 (Three) Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Woking, Guildford, Camberley, Fleet, Aldershot, Farnborough, Godalming, Horsham and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Guildford |
Internet | |
| Woking |
Phone | |
| Camberley |
Internet | |
| Fleet |
Internet | |
| Woking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧
(@leoandrewvw) reported
from
Virginia Water, England
@ThreeUK again our signal availability in GU25 is non existent!!! This happened for a week two weeks ago and as if this morning nothing. Please let me know what is going on!!!
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Iain Law
(@iainlaw) reported
from
Aldershot, England
@ThreeUKSupport There has been practically no data service for over the past week. Yet if you leave the area and enter what I assume is the next base-station location, you get it back.
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Penny Power OBE
(@pennypower) reported
from
Farnham, England
Dear @ThreeUK I am already a customer and you are constantly bombarding me woth sales promo calls- please please stop
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charlotte
(@charkellyalex) reported
from
West Molesey, England
@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Tony Thompson-Bowers
(@foxy2856) reported
from
Sandhurst, England
@ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡
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Martin Crowe
(@Martincrowe52) reported
from
Horsham, England
@ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!
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Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧
(@leoandrewvw) reported
from
Virginia Water, England
@ThreeUK please could you sort poor service and customer relations out!!!!
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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The Duped
(@TheDuped1) reported
from
Bramley, England
@ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....
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Nick Szewciw
(@Touring_Tech) reported
from
Camberley, England
@ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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sue s
(@peacemakeruk) reported
from
Guildford, England
@ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🌗🌍 MrsC 🌎🌓
(@Mairebc) reported
Support in shop logged me out of my app. That was a mistake. At least before , I could log in even if some of the information was strange. I could still see my bills. Now I can’t log in,change ,update password. Nothing works @ThreeUK @ThreeUKSupport
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Stu 🇪🇺🏴✈️
(@wxxec) reported
@ThreeUKSupport Any news on this please? This is becoming a real issue navigating around the area, I can’t even get Google Maps to load, it’s pitiful!
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Lex
(@stavrosRN) reported
As I patiently wait for @ThreeUK to allow my tweet to squeeze through with a full 4G signal, my holidays are creeping closer. What's everyone's thoughts on @O2 or @Virgin. After 8 years of not paying for roaming I've no interest in starting to pay again!
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scottross
(@1ScottRoss) reported
@ThreeUK is the payment system down it won't let me pay my bill
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Zeina cole
(@ZeinaCole) reported
@ThreeUKSupport Since I got my dad verified his email account so can I check my account on my3 for some reason he can’t login his account on my3 as his the main bill payer for both phones
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Niamh #IStandWithUkraine
(@MadIrishLass) reported
@ThreeUKSupport struggling to top up my son's mobile phone...is there an issue with top up at the moment?
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gareth malham
(@GarethMalham) reported
@ThreeUK Great phone, shame the network is utterly useless.
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Odogwu 🇳🇬
(@Breaux_MCT) reported
@ThreeUK your signal is asssss!
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Shearer
(@shearer3064) reported
@FreddieFramps @ThreeUK Nobody is interested in a **** cup that you bought that doesn’t even exsist anymore. Come back when you’ve won 19 leagues titles and six European cups you small time tool.
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Leeds Fan in Chicago
(@ChicagoWhite) reported
@ThreeUKSupport I was told when I took the contract i had 15 days if there were issues with the service. I have issues with the service as the coverage is non existent to minimal. I get less than 1meg down & quite often zero this was sold falsely.