3 (Three) Outage Report in Guildford, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (36%)
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Phone (13%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Bordon, Lightwater, West Byfleet and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Bordon |
Internet | |
| Lightwater |
Phone | |
| West Byfleet |
Internet | |
| Farnborough |
Internet | |
| Bordon |
Phone | |
| Dorking |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Cavanagh 🏳️🌈
(@liamhaswings) reported
@ThreeUKSupport hello, I seem to be having trouble logging into my app since I’ve changed to Pay monthly. I’ve reset my password but haven’t received an email. I’ve done this twice now. My password I had on my account before I changed doesn’t appear to work anymore.
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Jon Kutner
(@poporacle) reported
Why can't these bastards at @ThreeUK have some compassion. I'm trying to close my father's account following his passing and the stupid ***** saying, "I'll need to speak to the account holder." Jesus Chris, why is everything in this world so ******* difficult. GRRRRRR!
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Pixsmiths
(@pixsmiths) reported
@ThreeUK trying to change mobile plan your site says having technical issues - been like this most of the day, How can I change my plan
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Annabel Brown
(@bella_EB) reported
@ThreeUK is the most rubbish network I’ve ever used!!!! It’s absolutely **** and I cannot deal with them. Their policies do not make sense at all. Imran from the complaints team has been absolute pants.
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James Pearse
(@jtapearse) reported
@ThreeUKSupport @ThreeUKSupport the only resolution i have been offered is that I am refunded for the 7 days when I am not able to access the service..... well duh.... any other suggestions? How am I supposed to work for the next 7 days?
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Beckyboo
(@Beckybo68668174) reported
@ThreeUKSupport Your web chat is never working as no one is available. When I try and go through the other way I get through to someone who promises to send it, but I never hear anything back.
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Elliott Philpot
(@Elliott_Philpot) reported
@ThreeUKSupport Didn’t hear anything but customer service have been lying to me the whole time about the delivery, have to go into store tomorrow and phone and they will have a resolution for me, if not store will try to sort something out
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GEORGIA-RAE⚡️
(@georgiaa1010) reported
@ThreeUKSupport Iv been given a temporary sim in the meantime while while this is being sorted but I’m struggling with activating this as they told me due to the circumstances it will be free of charge, Iv tried calling 333 but it’s all automated and there’s no option that fits with my issue 2/2
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Kings Jon 🇳🇬
(@Kingsjon_) reported
@ThreeUKSupport I made the initial call on the 11th of December 2020. I was supposed to receive the outcome on the 14th, I called up today and was bounced from pillar to post with rude and disgusting service! #ThreeUK and nothing has been resolved!
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Kings Jon 🇳🇬
(@Kingsjon_) reported
@ThreeUKSupport Let me also add I will not pay one kobo for a contract that I never took out, honestly speaking you’d have better luck getting blood of out a stone because this is a hill I’d definitely die on. #ThreeUK #Fraud