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3 (Three)

3 (Three) outages and service status in Guildford, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Guildford, England

The most recent 3 (Three) outage reports came from the following cities: Camberley, and Horsham.

CityProblem TypeReport Time
Camberley E-mail 2 months ago
Horsham Phone 2 months ago
Guildford Phone 2 months ago
Guildford Total Blackout 3 months ago
Guildford Total Blackout 3 months ago
Virginia Water Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • JamesAllchin10
    J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • kostasbotonakis
    Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

  • iainlaw
    Iain Law (@iainlaw) reported from Aldershot, England

    @ThreeUKSupport There has been practically no data service for over the past week. Yet if you leave the area and enter what I assume is the next base-station location, you get it back.

  • HeatherCurrie18
    Heather Currie (@HeatherCurrie18) reported from Haslemere, England

    @ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!

  • peacemakeruk
    sue s (@peacemakeruk) reported from Guildford, England

    @ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents

  • AnitaDuncan1
    Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • TheDuped1
    The Duped (@TheDuped1) reported from Bramley, England

    @ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....

  • AnitaDuncan1
    Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

  • allanmike03
    Mike (@allanmike03) reported from Camberley, England

    @ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.

  • Hamish_Ellis
    Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • leoandrewvw
    Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England

    @ThreeUK again our signal availability in GU25 is non existent!!! This happened for a week two weeks ago and as if this morning nothing. Please let me know what is going on!!!

  • ekennedy29
    Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

  • toffee_7
    me (@toffee_7) reported from Godalming, England

    @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • samyoung45
    Sam Young (@samyoung45) reported from Bagshot, England

    @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

  • AnitaDuncan1
    Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • 80iishh
    huey freeman (@80iishh) reported

    @ThreeUK @ThreeUKSupport how do you guys even get customers. I’d have better signal with a Nigerian provider

  • ClarityClack
    ᗰOOᑎ 🌙 (@ClarityClack) reported

    @Baz69 @ThreeUK Oh this is awful.

  • whisperity
    Whisperity (@whisperity) reported

    @IMAC2 @robj3d3 @ThreeUK Check if your provider supports VoWiFi, and enable it for your number if you haven't already. Go into airplane mode. Enable VoWiFi, and connect to a WiFi network. Wait a few minutes for your phone to authenticate over the Internet into your home company's core network.

  • UniversalExile
    Steve Blair (@UniversalExile) reported

    .@ThreeUK .@ThreeUKSupport Having been a customer for a number of year had an awful experience yesterday with your upgrade team. Including being lied to! Very disappointing and no new handset arriving. Seriously considering another provider.

  • BFCDrinkers
    Matchday Drinkers 🍻 (@BFCDrinkers) reported

    @NameIsRichard @ThreeUK My deal runs out very soon so bye bye. Tolerated bad reception for sake of the deal and four in the house are on Three but no more

  • JadeThinksALot
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🍉 Jade 🇵🇸 (@JadeThinksALot) reported

    @Threeuk can barely load up my bus ticket in the city centre never mind doubling the price of the Caffè Nero reward and expecting that to load up in time to purchase. If only companies focused on improving their services before taking away the perks.

  • KMB193
    'Name can't be blank' says x, so that's my name (@KMB193) reported

    @scampaboy @ThreeUK They are awful, and their agents can't help with anything. Told me to go in store, I asked what they can do, agent can't and just said that's my option!!!

  • Stuart61838784
    Stuart (@Stuart61838784) reported

    @ThreeUKSupport more issues with your network, will be going with different company in a couple months when contract ends as your network is shite

  • liarpoliticianz
    Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported

    @Telegraph I can go in to my local supermarket, and that's the end of mobile phone access, despite a base station nearby. Many beaches have no mobile signal, and network congested so no access if there are events. UK mobile network is garbage. @ThreeUK RIPPED OFF PAYG from 3p/m to 35p/m.

  • AdamBat92308251
    Adam Bateman (@AdamBat92308251) reported

    @UniversalExile @three Have seen @ThreeUK poor level of customer service when the sold a deal to my mother-in-law that was totally unfit for her purpose. Selling to an easily confused elderly person who is obviously not tech savvy is a awful thing to do. Hope they change and sort your problem fast.