3 (Three) Outage Report in Guildford, Surrey, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (47%)
-
Total Blackout (32%)
-
Phone (13%)
-
Wi-fi (6%)
-
E-mail (1%)
-
TV (%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Bordon, Lightwater, West Byfleet, Farnborough and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Bordon |
Internet | |
| Lightwater |
Phone | |
| West Byfleet |
Internet | |
| Farnborough |
Internet | |
| Bordon |
Phone | |
| Dorking |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
-
Josie Rice
(@MissRice_PE) reported
from
Camberley, England
Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
-
Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
-
Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
-
Heather Currie
(@HeatherCurrie18) reported
from
Haslemere, England
@ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!
-
Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
-
Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
-
Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.
-
Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
-
SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
-
debbiedraws
(@debbiedraws1) reported
from
Guildford, England
@ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
-
Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
-
Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.
-
Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
-
sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
-
click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
-
Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Deona Elizabeth🤍
(@DeonaElizabeth) reported
Sorry but @ThreeUK is the WORST network
-
Inspector Morose 小麦 🇬🇧🇪🇺🇭🇰🇨🇳
(@InspectorMorose) reported
Seriously considering leaving @ThreeUK after about TEN years as a customer. Their My3 portal has turned to ****, hiding my bill pages in favour of trying to sell me a second phone.
-
Steve Dilley
(@SteveDilley1) reported
Dear @ThreeUK, I’ve recently taken up a new contract with you. Is there any reason the signal should be much, much worse now I’m on a sim only deal?
-
Yamu Matarr 🇬🇲 🇬🇧 🦂
(@Yamusenghore) reported
from
Leeds, England
I'm really getting sick and tired with @ThreeUKSupport and their rubbish network. You leave your home and can't connect to the Internet anywhere. My patience is running low. Paying for service and not getting any. #threeuk
-
Leanne Young
(@tallforahobbit) reported
How do I speak to real person to get help with a new sim? Gone through every option on phone but none put you through to an actual person to get help & feeling frustrated. @ThreeUKSupport
-
Beranmee
(@beranmee) reported
@ThreeUKSupport And as if to add insult to this you “customer service” team have just hung up in my partner… you really are doing a fantastic job today!
-
Dan.
(@DansHorizon) reported
@ThreeUKSupport My home broadband box has today decided it has not interest in receiving 5g signal, despite having not moved since I moved into my property a month ago. Any suggestions or is the equipment just useless?
-
Babooshka Yaya
(@WilfredsGang) reported
For almost 3 weeks now @ThreeUK keep telling us they’ll ‘try’ to fix the 4g we’re dependent on for our rural internet & phone. My husband can’t work from home, my kids can’t do homework & we’ve no tv. Now I’m going to miss the streamed funeral of my oldest friend. Devastated. 💔
-
Beranmee
(@beranmee) reported
@XplosionCom @ThreeUK They’re just a hassle! They really are, we want to do something simple and after initial confusion and questions, we’re just being ignored now or treated rudely! I thankfully have no issues with @O2, will see what they can do for my other half and walk away from 3
-
Living Life!
(@living_life_me) reported
@ThreeUKSupport Haw. Come on Holly, don’t I get a little surprise for calling out the excellent service? 😬 @ThreeUKSupport