3 (Three) Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Guildford come from postal codes GU1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Camberley, Fleet, Woking, Aldershot, Farnborough, Godalming, Horsham, Bookham and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Internet | |
| Fleet |
Internet | |
| Woking |
Internet | |
| Woking |
Internet | |
| Aldershot |
Internet | |
| Farnborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jason DM
(@DjasonMcC) reported
@ThreeUK I won't be ordering anything via Three+ ever again. Accidentally ordered two pairs of Samsung Earbuds. Immediately realised error, emailed yr virtually uncontactable partners Fonua, asked to cancel the 2nd order. No response & I'm being charged £139.98 for a £39.99 set of buds!😠
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Abi Harrison 🌍🌻🤪🤯🏳️🌈
(@abilovesyoumost) reported
So how much time, being put in hold, calls dropped, 4 agents and many OTPs and verifications that don’t work sorry @ThreeUK what an awful service and exploitation of a 79 year old!
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Jason DM
(@DjasonMcC) reported
@ThreeUK I won't be ordering anything via Three+ ever again. Accidentally ordered two pairs of Samsung Earbuds. Immediately realised error, emailed yr virtually uncontactable partners Fonua, asked to cancel the 2nd order. No response & I'm being charged £139.98 for a £39.99 set of buds!😠
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Jason DM
(@DjasonMcC) reported
@ThreeUK I won't be ordering anything via Three+ ever again. Accidentally ordered two pairs of Samsung Earbuds. Immediately realised error, emailed yr virtually uncontactable partners Fonua, asked to cancel the 2nd order. No response & I'm being charged £139.98 for a £39.99 set of buds!😠
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Abi Harrison 🌍🌻🤪🤯🏳️🌈
(@abilovesyoumost) reported
So how much time, being put in hold, calls dropped, 4 agents and many OTPs and verifications that don’t work sorry @ThreeUK what an awful service and exploitation of a 79 year old!
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Sharon Lewis
(@punt_sharon) reported
@ThreeUKSupport my signal keeps stopping this is the 20th time in about 1 week It is driving me nuts, I have been a customer for 15 years, I will leave soon if it continues
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Abi Harrison 🌍🌻🤪🤯🏳️🌈
(@abilovesyoumost) reported
So how much time, being put in hold, calls dropped, 4 agents and many OTPs and verifications that don’t work sorry @ThreeUK what an awful service and exploitation of a 79 year old!
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Abi Harrison 🌍🌻🤪🤯🏳️🌈
(@abilovesyoumost) reported
So how much time, being put in hold, calls dropped, 4 agents and many OTPs and verifications that don’t work sorry @ThreeUK what an awful service and exploitation of a 79 year old!
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Abi Harrison 🌍🌻🤪🤯🏳️🌈
(@abilovesyoumost) reported
So how much time, being put in hold, calls dropped, 4 agents and many OTPs and verifications that don’t work sorry @ThreeUK what an awful service and exploitation of a 79 year old!
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Abi Harrison 🌍🌻🤪🤯🏳️🌈
(@abilovesyoumost) reported
So how much time, being put in hold, calls dropped, 4 agents and many OTPs and verifications that don’t work sorry @ThreeUK what an awful service and exploitation of a 79 year old!