3 (Three) Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Woking, Horsham, Bordon, Farnborough, Aldershot, Guildford, Camberley, Fleet, Godalming and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Horsham |
Internet | |
| Bordon |
Internet | |
| Woking |
Internet | |
| Farnborough |
Internet | |
| Aldershot |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧
(@leoandrewvw) reported
from
Virginia Water, England
@ThreeUK please could you sort poor service and customer relations out!!!!
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Martin Crowe
(@Martincrowe52) reported
from
Horsham, England
@ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!
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Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧
(@leoandrewvw) reported
from
Virginia Water, England
@ThreeUK again our signal availability in GU25 is non existent!!! This happened for a week two weeks ago and as if this morning nothing. Please let me know what is going on!!!
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sue s
(@peacemakeruk) reported
from
Guildford, England
@ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Nick Szewciw
(@Touring_Tech) reported
from
Camberley, England
@ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.
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charlotte
(@charkellyalex) reported
from
West Molesey, England
@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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The Duped
(@TheDuped1) reported
from
Bramley, England
@ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....
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JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Tony Thompson-Bowers
(@foxy2856) reported
from
Sandhurst, England
@ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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p4rtiz4n
(@p4rtiz4n4) reported
I’ve been a customer of @ThreeUK for over decade. Got my wife, uncle and friends to switch to Three, because it had best data plans. Now travelling for a year and my roaming is suspended. Way to go three. I have cancelled my contract. My wife will be doing the same.
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🔞🦇Phil🦇 batman 🔞🦆🇬🇧🏳️🌈☠️👻👽🎃🎃
(@Philip37937) reported
@HarpSilver @curryspcworld @TeamKnowhowUK I thought it was India, even threeuk support is better, always talk to them though web chat and they always understand and are helpful
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🥷🏼The Vigilante Sasquatch🦧🎣👹🎩
(@TheLimpingMerc) reported
@justfoxes @ThreeUK @ThreeUKSupport I always find the Retentions/Cancellations team will have offers that general support doesn’t with all service providers. I managed to get my iPad tariff with O2 from 25GB/£20pm to 60GB/£8pm with one call (& was still in contract for 12m on old one)
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♡mrsαmƴαƴres♡
(@missamyjane1989) reported
@ThreeUKSupport Ok That’s not what she told me she said calls & texts included I asked multiple times. Can you cancel my upgrade or do I need to call back in the morning?
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Ihate3
(@scotlandhstman) reported
@ThreeUKSupport the term you entered failed to bring up tweets. Utter garbage No reply as usual **** fuckingnetwork
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Ken M
(@__KenM__) reported
@ThreeUKSupport please sort out the signal at addenbrookes hospital Cambridge. It’s so bad, I have full signal but I cannot use my mobile data. This happens for everyone I know who uses three. There is an issue with the signal in this area.
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charlie
(@mafiacharlie) reported
@ThreeUK any reasons for why I’ve had no mobile internet coverage since Friday morn? Suggests there’s signal but then buffers constantly. Contacted customer service for it to only buffer again and get nowhere!!
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Laura Humphreys
(@flaminglaura) reported
@ThreeUK how hard can it be to send me proof of my purchase. I've now contacted you 5 times, had a complaint 'resolved' and still no email with my proof of purchase. I need this to claim the free watch and it's proving impossible
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Ihate3
(@scotlandhstman) reported
@ThreeUKSupport I'll be off this network soon.
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Lydia Rose
(@LydiaRose_Music) reported
Hi @ThreeUK can you help, I tried to buy a data add-on 2 days ago and was told it would take 48hrs..now told by your web chat team I have to wait an extra day and no one can help me.. no WiFi at home and working from home so reliant on data! Really bad service from the web chat