3 (Three) Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (40%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Guildford, Cranleigh, Farnborough, Bordon and Lightwater.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Wi-fi | |
| Cranleigh |
Phone | |
| Farnborough |
Internet | |
| Bordon |
Internet | |
| Lightwater |
Phone | |
| West Byfleet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Martin Crowe
(@Martincrowe52) reported
from
Horsham, England
@ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!
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Tony Thompson-Bowers
(@foxy2856) reported
from
Sandhurst, England
@ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡
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sue s
(@peacemakeruk) reported
from
Guildford, England
@ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents
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The Duped
(@TheDuped1) reported
from
Bramley, England
@ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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charlotte
(@charkellyalex) reported
from
West Molesey, England
@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧
(@leoandrewvw) reported
from
Virginia Water, England
@ThreeUK again our signal availability in GU25 is non existent!!! This happened for a week two weeks ago and as if this morning nothing. Please let me know what is going on!!!
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JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧
(@leoandrewvw) reported
from
Virginia Water, England
@ThreeUK please could you sort poor service and customer relations out!!!!
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Iain Law
(@iainlaw) reported
from
Aldershot, England
@ThreeUKSupport There has been practically no data service for over the past week. Yet if you leave the area and enter what I assume is the next base-station location, you get it back.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Nick Szewciw
(@Touring_Tech) reported
from
Camberley, England
@ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Cooper
(@pm_cooper) reported
@ThreeUKSupport - what's going on in HG5 8? Used to get a H+ signal indoors in my office, for the last 2 weeks I don't get any signal at all. Have to leave the area to pick up a 3 signal again
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James Wilson
(@docjwilson) reported
@ThreeUK Full signal but doing zero at CarFest North this weekend, couldn’t even make calls most of the weekend.
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Spurs Plant
(@SpursPlant) reported
@Dansi16 @ThreeUK Just the usual service you get from @ThreeUK
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TheBritishGuy
(@thebritishguy26) reported
@ThreeUKSupport Its happening in both of my devices. It happened with EE aswell so I left them and moved to three and it's still happening. The only company this hasn't happened with is @VodafoneUK so I might move back to them but is there a way I can cancel without paying fee
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ItsAdam
(@itsadamuk) reported
@ThreeUK about 5 months ago 5G was enabled in my area for about 12hrs. I was getting mental fast 5G speeds on mobile data only... So fast forward 6 months and we still don't have 5G signal, what gives? Why is it taking so long to literally just "enable"???
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Chloe Marie WD
(@ChloeWD38) reported
@ThreeUK hi, recently switched from 02 to sky because they advertise wifi calling it doesn’t work, so recently moved with Three, having the same problem. Please can someone assist or do you do cooling off period as I desperately require a decent network where wifi calling works.
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Andrew Cain
(@and22052) reported
@ThreeUK the mobile signal is a joke, forget 5g I rarely get 4g. Should have stayed with EE and got a proper signal
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courts 🦕
(@courtssiobhan) reported
@ThreeUKSupport @ThreeUK hi there - I used your portable charging service this weekend at latitude but instead of giving me the deposit back i’ve been charged again. how do i go about getting my money back please?
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TheBritishGuy
(@thebritishguy26) reported
@ThreeUKSupport hey. Everytime I call someone it breaks up and internet's sometimes slow or looses connection. The big one is the calling I refreshed and reset my network settings. Any other ideas !
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matthew
(@MatthewASBT) reported
@ThreeUK @ThreeUKSupport have got me in a mobile contract paying £50 a month, with no signal or service and expect me take a £10 discount a month (so £40 a month) or pay £300 to end the contract. Even tho I am getting no service… #Scammers