3 (Three) Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at 3 (Three)
3 (Three) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Chertsey, Aldershot, Woking, Horsham, Bordon and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Chertsey |
Phone | |
| Aldershot |
Phone | |
| Woking |
Internet | |
| Horsham |
Internet | |
| Bordon |
Internet | |
| Woking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧
(@leoandrewvw) reported
from
Virginia Water, England
@ThreeUK again our signal availability in GU25 is non existent!!! This happened for a week two weeks ago and as if this morning nothing. Please let me know what is going on!!!
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧
(@leoandrewvw) reported
from
Virginia Water, England
@ThreeUK please could you sort poor service and customer relations out!!!!
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The Duped
(@TheDuped1) reported
from
Bramley, England
@ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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Iain Law
(@iainlaw) reported
from
Aldershot, England
@ThreeUKSupport There has been practically no data service for over the past week. Yet if you leave the area and enter what I assume is the next base-station location, you get it back.
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Nick Szewciw
(@Touring_Tech) reported
from
Camberley, England
@ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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charlotte
(@charkellyalex) reported
from
West Molesey, England
@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service
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Tony Thompson-Bowers
(@foxy2856) reported
from
Sandhurst, England
@ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡
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Martin Crowe
(@Martincrowe52) reported
from
Horsham, England
@ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!
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Penny Power OBE
(@pennypower) reported
from
Farnham, England
Dear @ThreeUK I am already a customer and you are constantly bombarding me woth sales promo calls- please please stop
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sue s
(@peacemakeruk) reported
from
Guildford, England
@ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ajit Jadhav
(@ajitdj8) reported
@ThreeUK I signed up 4G plus Mifi for on 6 Feb 23, i was getting speed in Kbps at my location so visited 3 stores at Glasgow Buchanan (bought it from here) and silverburn they are not cancelling contract. Worst experience
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Lesley Coups
(@MrsDonnie_W) reported
@ThreeUK Yep that's why I got rid of my Three SIM card, absolute dire network, wouldn't use them ever again, I'd rather have no phone!
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EHinton
(@el0ise76) reported
@ThreeUKSupport Frustrating is an understatement especially when you been asked to wait 48 hours three times in a week. Very poor service.
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EHinton
(@el0ise76) reported
@ThreeUKSupport They can't sort it, so what happens now? Why is this such an issue. It's a PAC code not rocket science.
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KMW
(@kaatzsss) reported
@ThreeUKSupport how do you speak to a human being? I’ve tired here chat and also complaining but now it’s impossible to follow up that complaint? You take our money and couldn’t care less. I’m cancelling my DD I’m not paying you another penny
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EHinton
(@el0ise76) reported
@ThreeUKSupport Yes they cannot get my PAC code, it's a service error that was supposed to be fixed within 24 hours on Tuesday the 7th. That was 8 days ago. All they keep saying is wait another 48 hours that's not good enough. It's threes error not mine.
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They call me Shrugs
(@Cooksley) reported
@ThreeUKSupport I spent 5 consecutive days being lied to by your staff, each day I was told it would be fixed by tomorrow and every day it wasn't. Why lie to your customers? Absolute rubbish service.
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Candy merc
(@candy_merc) reported
@ThreeUKSupport I've never been stressed in life like this before wow never again ...don't even wish this for ma enemy ...
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They call me Shrugs
(@Cooksley) reported
@ThreeUKSupport I have emailed your CEO see if he appreciates the level of service his staff deliver.
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Rand
(@Raz625772) reported
@ThreeUKSupport Clapham, Waterloo, Vauxhall - is your network out in all these locations? And has been for 6 months. I find it almost unbelievable?