3 (Three) Outage Report in Guildford, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (56%)
- Phone (18%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Guildford, England
The most recent 3 (Three) outage reports came from the following cities: Chertsey, Aldershot, Woking, Horsham, and Farnborough.
| City | Problem Type | Report Time |
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Phone | 7 days ago |
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Phone | 26 days ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Nikki Hayler (@Nikki1618) reported from Virginia Water, EnglandWhy is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Konstantinos B. (@kostasbotonakis) reported from Ash, England@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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click'n'knit (@siouxian) reported from Wokingham, England@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Mike (@allanmike03) reported from Camberley, England@ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.
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debbiedraws (@debbiedraws1) reported from Guildford, England@ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.
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J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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SW 6 (@steve1964sw6) reported from Camberley, EnglandCan't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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sam james. (@jamesysam002) reported from Horsham, England@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Aldershot, England@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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Heather Currie (@HeatherCurrie18) reported from Haslemere, England@ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Stuart Zissman (@stu_ziss) reported from Fairlands, England@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport But you haven’t helped solve the problem at all.
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Sam Young (@samyoung45) reported from Bagshot, England@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Mike (@allanmike03) reported from Camberley, England@ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.
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Josie Rice (@MissRice_PE) reported from Camberley, EnglandCurrently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!
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Emma Kennedy (@ekennedy29) reported from Wokingham, England@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported@ThreeUKSupport Just one slight problem with that; this phone doesn’t have 3G.
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Gary Adams (@GazzaAdams) reported1/2 @ThreeUK Hi, my parents (pensioners) both have #3mobiles and have a #3broadbanddongle. They have poor reception where they live but have been with 3 for some years now. My mothers contract expired in February, this week we purchased her an #EE Sim. She was only paying £9 per
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liam norris (@liamnorris1001) reportedYet again no reception from @ThreeUK , repeatedly told during call that line was breaking up before it cut off. Shockingly awful network and cannot wait for contract to end.
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fkucti (@DjshaxS) reportedNo service @ThreeUK #Threeuk in Hythe AGAIN!!!! today. They really are the 💩iest mobile providers in the market. Luckily my contact is up with them this month. I have a #GiffGaff sim which is working great so, off I go to @giffgaff and @ThreeUK can off fucuk....... right orf
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pao (@paov04) reported@threeuksupport - hi! here in Italy im trying to use roaming with an iphone 13, and the service for data roaming is non existent. what do i do now? i turn on roaming as i landed and i also have the option for data in the uk and abroad. can you help me? x
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Plagemonster (@apthous) reported@ThreeUKSupport Monday afternoon. This is a repeating issue which you seem incapable of resolving
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Plagemonster (@apthous) reported@ThreeUKSupport And there we have it, take the money and leave you without service. What an awful service
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Dave Lloyd (@davelloyd1980) reportedPiece of advice, don’t EVER go with @ThreeUK for 5G home broadband! First couple of months it was fine but for 8 weeks now we’ve had such a bad signal we can’t watch any streaming services and live sport is impossible to follow as it pixelates so badly.
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Paul Armstrong (@Paulpatc) reported@ThreeUKSupport I use the Three network for Internet data WiFi in the Gloucester area GL15S Hand have been without a service for weeks. The 3 network status checker confirmed this, stating they are having problems on masts and working to fix it. Why has this taken nearly 4 weeks?
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Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported@ThreeUKSupport I have just received a text telling me I’m out of contract and that I’ll be getting an email with my options for renewal. I’m not sure I’ll be renewing anything as the original problem is still occurring. Why is your 4G so bad when it’s supposed to be better than 3G?