3 (Three) Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Woking, Farnborough, Aldershot, Guildford, Camberley, Fleet, Godalming, Horsham and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Farnborough |
Internet | |
| Aldershot |
Phone | |
| Woking |
Internet | |
| Guildford |
Internet | |
| Woking |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@Andrewislington) reported
@Barns2011a @Shajeda1032573 @ThreeUKSupport It should be, but this usually happens when there is no signal from 3. If there is, but the network cannot deliver calling capabilities, it doesn’t always use the emergency mobile roaming agreements. Sure, no signal, this would work for sure. But it gets more difficult 1/2
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Mr Dee 𝕏
(@CCTV_etc) reported
@bearded_courier @ThreeUK @ThreeUKSupport Yep, two of us here. Same issue.
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wendy❤️
(@wendyjovi2003) reported
@ThreeUK @ThreeUK do we have an update on the service being fixed please?
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Papa Laz
(@Munkfish73) reported
@ThreeUKSupport @jackocfc Data services are NOT working @ThreeUKSupport
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Dan
(@Darran97268661) reported
@ThreeUK My partner is aboard and this data is not working I can’t contact her unless she has WiFi
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Flow Carrollx 👑
(@FCarrollx) reported
@realRichardCase @ThreeUK It’s shite and still down
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Nanayaw Shadmoss🇬🇭
(@PayaseVandamme) reported
@ThreeUK please what’s happening to our network? Since morning I’m unable to make a call Please do something about your network services Else I’m moving to either EE OR LEBELA
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Julie
(@realfoodfans) reported
@ThreeUK is there any update on timescale? Had no network since first thing today and it’s causing issues.
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NoisyNeighbourAlert
(@MortlakeNoise) reported
@ThreeUK Four hours have now passed since the problem first arose. Please give a projected resolution timeframe! Customers need to plan if the service will continue to be down for hours, this afternoon, or all day. Just being ‘aware’ is not helpful.
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Ribz
(@0nlyribz) reported
@ThreeUK I’m very disappointed, my signal not working at all same with family members.