3 (Three) Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Guildford, Fleet, Farnborough, Horsham, Woking, Camberley and Cranleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Wi-fi | |
| Fleet |
Phone | |
| Farnborough |
Internet | |
| Horsham |
Total Blackout | |
| Woking |
Internet | |
| Camberley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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debbiedraws
(@debbiedraws1) reported
from
Guildford, England
@ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.
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sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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Josie Rice
(@MissRice_PE) reported
from
Camberley, England
Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Heather Currie
(@HeatherCurrie18) reported
from
Haslemere, England
@ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!
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Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Carlton Boyce 🇪🇺 🏴
(@C80YCE) reported
@ThreeUKSupport Also, no-one I have spoken to actually listens, they just seem to read off a script telling me to call you - and even when I do manage to get a signal by standing outside ion one spot (this isn't guaranteed to work) I get shunted around. All I want to do is cancel my contract.
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Jamie Murphy
(@Microbedoc2) reported
I'm sick of @ThreeUK & @NOWTV your 5G & broadband are respectively awful. I feel like data is being delivered by a blind carrier pigeon with one wing. It's really not ok.
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james halligan
(@jameshalligan16) reported
@ThreeUKSupport so you say £55 a month then offer me the same deal for £40 deal and then back track to £55 as you cannot quash the upfront fee that you never spoke about so I’m a very long stand customer and you think lying is the way to keep me I’m discussed and feel left down
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Carlton Boyce 🇪🇺 🏴
(@C80YCE) reported
@ThreeUKSupport Where do I start? Wrong email address logged at your end so I can't register. Then, wrong info given to rectify this - along with the wrong email address to send it to - and I'm told that I need to call you to cancel the contract but I can't call because there's no signal here.
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Carlton Boyce 🇪🇺 🏴
(@C80YCE) reported
The worst customer service ever - even worse than BT or Hermes - is provided by @ThreeUK. That is all.
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Carlton Boyce 🇪🇺 🏴
(@C80YCE) reported
The worst customer service ever - even worse than BT or Hermes - is provided by @ThreeUK and @ThreeUKSupport. That is all.
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Miles
(@miles527) reported
@ThreeUKSupport It looks like it was your APN causing the issues!
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Jamie Murphy
(@Microbedoc2) reported
@ThreeUKSupport The last time I did this I was told my phone must be the problem, tried my friends 5g no issues. I can't go through it all again today at 28 degrees.
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redpaperrose.com
(@redpaperrosecom) reported
@ThreeUKSupport hi Noor... there's nothing to check - three already know of a long term issue but refuse to publicly acknowledge it. postcode area is DY4 - this, along with many other areas no longer have the option to purchase the B535 contract because three knows there's an issue
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Naim Khan
(@naimkhan513) reported
@bt_uk I was a BT customer for over 20 yrs and always had trouble with my broadband. Last year I changed to 4G by @ThreeUK for £15/month and have never been happier. You guys wanted to charge me >£40 for the same service.