3 (Three) Outage Report in Guildford, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Aldershot, Woking, Horsham, Bordon, Farnborough, Guildford, Camberley, Fleet, Godalming and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Phone | |
| Woking |
Internet | |
| Horsham |
Internet | |
| Bordon |
Internet | |
| Woking |
Internet | |
| Farnborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧
(@leoandrewvw) reported
from
Virginia Water, England
@ThreeUK please could you sort poor service and customer relations out!!!!
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The Duped
(@TheDuped1) reported
from
Bramley, England
@ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Nick Szewciw
(@Touring_Tech) reported
from
Camberley, England
@ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Tony Thompson-Bowers
(@foxy2856) reported
from
Sandhurst, England
@ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧
(@leoandrewvw) reported
from
Virginia Water, England
@ThreeUK again our signal availability in GU25 is non existent!!! This happened for a week two weeks ago and as if this morning nothing. Please let me know what is going on!!!
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JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Carolyne Pratt
(@carolyne_pratt) reported
@ThreeUKSupport And compensation for 2 days without service ?
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Lovejit Bhatia
(@LovejitBhatia) reported
@ThreeUKSupport Thank you for nothing. Have now cancelled everything as you guys have been as useful as a chocolate teapot. Worst customer service experience. Teams have no idea blame each other and “please speak to them” “they did it” no one takes ownership.
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Lovejit Bhatia
(@LovejitBhatia) reported
@ThreeUKSupport I was told the first order was cancelled as you were not able to contact me over the phone and I have to re-order. When I did that now was informed that as the first order was not cancelled I have to wait. Again worst customer service with to training to staff.
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Christy
(@sapphiresteel) reported
@ThreeUKSupport Virtually no internet reception on home broadband or mobile for the past couple of days. It has been really bad for the past 3 months, rarely reaching more than 2mbps, but now barely reaches 1mbps, if it connects at all. RG42 1SA
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Peter Tennant
(@Triggsa) reported
I should never of left @ThreeUK for @O2 total shambles when it comes to signal for calls and internet, I’m seriously thinking about paying up this piece of S##t contract just so I don’t end up using 3G,yes 3G ffs.
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Rob Foster
(@fosteruk77) reported
@ThreeUKSupport I'm really pissed as the signal went a hr b4 the btc markets crashed .... I lost money due to no frigging signal ... I have all u can eat ... But never get to use it for a whole month with out it going down at some point :(
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Lovejit Bhatia
(@LovejitBhatia) reported
@ThreeUKSupport Already informed you why. Check the thread. You have the worst customer service.
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chris white
(@chalky1304) reported
@ThreeUKSupport No , I was asked if I needed a pac code which she didn't because she's not getting another phone , she hadn't used the phone for well over a year and asked me to cancel, which I did . I've contacted 3 on the phone numerous times and they haven't been able to help
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Shafique
(@Shafiqu80901490) reported
@ThreeUKSupport Noor I have try all the things 3 have told and still does not work I nearly finished my contact with ur self and I don’t believe I will renew it I spent money for a service which I don’t get
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nadia
(@nadiatorti) reported
@ThreeUK I’ve been billed and charged for a service that never worked and after cancelling the contract plus multiple calls with the technical service. Unbelievable and completely unprofessional!