3 (Three)

3 (Three) Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU1.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Guildford, Surrey, England 02/11/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Horsham, Bordon, Woking, Farnborough, Aldershot, Guildford, Camberley, Fleet, Godalming and Bookham.

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City Problem Type Report Time
United KingdomHorsham Internet
United KingdomBordon Internet
United KingdomWoking Internet
United KingdomFarnborough Internet
United KingdomAldershot Phone
United KingdomWoking Internet

Community Discussion

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3 (Three) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England

    @ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Aldershot, England

    @ThreeUKSupport Yeah. On to chat support..... but of a game 😬

  • JamesAllchin10 J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • toffee_7 me (@toffee_7) reported from Godalming, England

    @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • ekennedy29 Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

  • kostasbotonakis Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

  • Hamish_Ellis Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • steve1964sw6 SW 6 (@steve1964sw6) reported from Camberley, England

    Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

  • samyoung45 Sam Young (@samyoung45) reported from Bagshot, England

    @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • Legouix αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • jamesysam002 sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • siouxian click'n'knit (@siouxian) reported from Wokingham, England

    @ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DTobasco Don Tobasco (@DTobasco) reported

    @djmarkkelly67 @ThreeUK Calm down Karen it's a national broadcast cos Putin is losing his sh1t, no one wants to steal from your empty over draft

  • XanderKirke Xander Kirke (@XanderKirke) reported

    @cityblue2001 @ThreeUK They're dreadful. Fortunately the contract with Chelsea ends soon. I will be changing networks when my phone contract ends because of signal issues. But the emergency alert issue was particularly revealing!

  • davidjhorwood david horwood 💙 (@davidjhorwood) reported

    @TJM_Sparkles @JackHorwood @ThreeUK I found it very difficult as there was no "sound" and no screen "visual" alert. And no other sensory alert. And I have no diagnosis of neurodiversity. So it's beyond poor design. It failed! But I feel sure it won't be a government failure.

  • LemonadePinkk_ Velma Al-Jamil (@LemonadePinkk_) reported

    @ThreeUK As a network why’re you guys so embarrassing

  • i_am_izian iZian (@i_am_izian) reported

    @thegreengiant88 @ThreeUK As I understand the signal is broadcast repeatedly / continuously and your device ignores if it has seen it. I know people who got the alert when they turned on their device at 3:15 because it was still broadcasting as someone else said I’d imagine a real one would be many hours

  • Searan15 Saeran the Wanderer 💙🇺🇦 (@Searan15) reported

    Why did my phone on @O2 not receive the emergency alert today? Are you investigating why phones did not receive it like @ThreeUK are doing?

  • MusicTeacherLee @maestrolee(retired) 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MusicTeacherLee) reported

    @JIX5A @ThreeUK I am a 3 customer. I did get the message but not until 15:11. However my wife, who is also a 3 customer still has not received it.

  • PilotVegan VeganPilot 🇺🇦 (@PilotVegan) reported

    @ThreeUk failed in their delivery of the emergency text alert trial today – all four of my family will be apparently unaware of any impending apocalypse. Perhaps happiness is ignorant bliss?

  • gothinisity_ simone hill (@gothinisity_) reported

    @davidstanhope6 @ThreeUK I can’t even get a signal at my house and I live in london.

  • Jbatley2gmailc1 Jbatley2@gmail.com (@Jbatley2gmailc1) reported

    @ThreeUK your customers today may not have received their alerts if they have a smart watch with cell connection. I usually have mine off as it’s fairly useless but I turned it on today so I had 2 devices connected to the network for the same number in the same location