3 (Three) Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Aldershot, Woking, Guildford, Camberley, Fleet, Farnborough, Godalming, Horsham and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Phone | |
| Woking |
Internet | |
| Guildford |
Internet | |
| Woking |
Phone | |
| Camberley |
Internet | |
| Fleet |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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jasperspace.eth
(@JasperNFTspace) reported
@ThreeUK worst experience after being almost 10 years with three, a misleading action that lead me not having free roaming. @ThreeUKSupport the customer service was so rude!!!! #three #threeuk #robertfinnegan
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Evonne O
(@f1lover75) reported
@royalmailnews Had important post especially the way @ThreeUKSupport not caring about my mobile signal not working even if I live in East London. Was waiting for some sim cards which I ordered last week which was delayed by the last 2 post strikes. To be honest post deliveries have been poor
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Abi
(@abivedder) reported
Argh, my phone @O2 and my internet (THREE 5G broadband) @ThreeUK5G are both down 😤😫 it been like this for 2 days. Learnt all about jitter & latency. @ThreeUK your jitter is baaaaaad. It needs to be easier to get out of contracts when they are not providing what you pay for 😤
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Greg Barnes
(@barongroog) reported
@ThreeUK awesome customer service, 3 calls and about 1.5hrs wasted for you to change my number instead of my daughter’s. No apology. For a communications company your staff have very poor communication skills…
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Andrew Glover
(@ajglover5) reported
Wow @ThreeUK after 6 weeks of having signal outage, their first solution was to quote me their early termination fee if I wasn't happy? MohdGhazali is the one to speak to online at @ThreeUK if you want garbage customer service.
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Siobhan Soni 🍃💚🍃
(@SiobhanSoni) reported
@ThreeUKSupport Yet again the very worst of CS at Three. Three has taken over £1000 from my account on a contract cancelled years ago- claiming that owe I them more + 3 months notice? The guys in the three shop said I should get compensated…but not the complaints dept @Moneybox
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R Iske
(@thisriske) reported
@ThreeUK 4g not working
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Swarada
(@swarada) reported
Dear @Apple thank you for launching #eSIM only phones. Hopefully network operators like @ThreeUK will now have to launch their forever under trial E-sim or risk loosing customers.
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Rachel Phelan
(@rachelphelan) reported
@ThreeUKSupport It says that my sim does not allow connection to the network. I can't get into My3 account as it's trying to send a text with the 6 digit login code, but I can't receive texts. This has happened before so I made a point of speaking to various people at 3 to ensure it was fixed.
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neo 🦇🔊
(@neo_meta2) reported
@ThreeUKSupport @NicholasHodder So threeUK can't support the new iphone?