3 (Three)

3 (Three) Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU1.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Guildford, Surrey, England 02/01/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Aldershot, Woking, Guildford, Camberley, Fleet, Farnborough, Godalming, Horsham and Bookham.

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City Problem Type Report Time
United KingdomAldershot Phone
United KingdomWoking Internet
United KingdomGuildford Internet
United KingdomWoking Phone
United KingdomCamberley Internet
United KingdomFleet Internet

Community Discussion

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3 (Three) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • toffee_7 me (@toffee_7) reported from Godalming, England

    @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

  • leoandrewvw Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England

    @ThreeUK again our signal availability in GU25 is non existent!!! This happened for a week two weeks ago and as if this morning nothing. Please let me know what is going on!!!

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • Martincrowe52 Martin Crowe (@Martincrowe52) reported from Horsham, England

    @ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • gdhutchison Graeme Hutchison (@gdhutchison) reported from Fleet, England

    @ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.

  • foxy2856 Tony Thompson-Bowers (@foxy2856) reported from Sandhurst, England

    @ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡

  • peacemakeruk sue s (@peacemakeruk) reported from Guildford, England

    @ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents

  • TheDuped1 The Duped (@TheDuped1) reported from Bramley, England

    @ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....

  • Hamish_Ellis Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • leoandrewvw Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England

    @ThreeUK please could you sort poor service and customer relations out!!!!

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • charkellyalex charlotte (@charkellyalex) reported from West Molesey, England

    @ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Camberley, England

    @ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • YinkaMode Yinka Mode (@YinkaMode) reported

    .@ThreeUKSupport My home broadband is down. Please let us know when it will be back... Nightmare for those of us working from home...

  • gemmahentsch Gemma Hentsch (@gemmahentsch) reported

    FFS @ThreeUKSupport I cancelled my contract, I paid my bill and I’m currently 4 hours into wasting my time being harassed by your call centre. Get it through your thick heads, your service is unreliable. So I cancelled it. Want me to cancel the other contract too?

  • HatimElmadani حاتم المدني Hatim Elmadani (@HatimElmadani) reported

    @threeuk auto customers services system message say’s they are aware of the problem but did nothing,had this issue with them last contract and they solved it after I exposed their throttling tactics by post code now just after the cooling period is over they at it again

  • crgmat Craig (@crgmat) reported

    @ThreeUKSupport Do you know how many UK aircrew will leave you now? Your text support staff are hinting a roaming deal might happen prior to deadline of 23rd May. Hoping this happens or I’ll have to leave. Charging £5 globally (only in the go-roam destinations) is unacceptable.

  • Burkey_balls Les Burke (@Burkey_balls) reported

    @ThreeUKSupport Three have been promising this for over 2 years now yet still not resolved pretty poor considering the other providers are up and working…….

  • HedgesHedges10 ‘H’ (@HedgesHedges10) reported

    @ThreeUK I’ve just driven from Llandovery Wales to Oxford and at no point did I have a signal. So my maps wouldn’t work. Can Three tell me why please?

  • LinaaGames_ LG👾 (@LinaaGames_) reported

    I swear to God @ThreeUK are the worst network provider. I cannot wait for my contract to be done.

  • Trifleee_ Laura (@Trifleee_) reported

    @ThreeUKSupport do you know when the outage will be fixed? My phone and my 4G wifi hub are both down 😭

  • Pricelesspolly Polly Lee (@Pricelesspolly) reported

    @ThreeUKSupport 3,30 now, I have restarted phone again actually managed to make out going call but they could not hear me at all. so day 3 of doing being able to use the service Im paying for. Any more update please ?

  • aCryptoneur Cryptonian (@aCryptoneur) reported

    @ThreeUK @C4Gogglebox THREE NETWORK NOT WORKING