3 (Three) Outage Report in Guildford, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Aldershot, Woking, Horsham, Bordon, Farnborough, Guildford, Camberley, Fleet, Godalming and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Phone | |
| Woking |
Internet | |
| Horsham |
Internet | |
| Bordon |
Internet | |
| Woking |
Internet | |
| Farnborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Neal Morris
(@NealMor06831693) reported
@ThreeUKSupport @LukeJew Nonsense nothing on mine. Three are a joke just like their poor reception and poor data services. It's a virtual network off the back of real networks from what I can tell
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°●•☆ JC ☆•●°
(@LoneWulf29) reported
@NedHartley @ThreeUK The goverment need to redo the emergency alert and send out a warning to O2 and Three as I didn't recieve the emergency notification nor did my mum
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Dylan Fox
(@AutoUnder) reported
from
Heaton-with-Oxcliffe, England
@ThreeUK @ThreeUKSupport @cabinetofficeuk never received the emergency alert today despite my alerts being on and having signal
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ChrisPatrol
(@ChrisPatrols) reported
@ThreeUKSupport @LukeJew I use @SMARTYMobileUK and also didn't get it despite alerts being turned on. (I mention this here as I understand Smarty use the Three network.
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Mark Hulme.💀
(@MarkHulme_) reported
@ALostSheepp @ThreeUK @ThreeUKSupport Mate, normally the network and customer service is wicked. I’ve been with them years, but since they updated their app it’s gone crap! I’ve said if they don’t sort it by the time, they’re calling me back on Tuesday they can cancel my contract and wipe off any fees✊🏼💦
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Alexx
(@ALostSheepp) reported
@MarkHulme_ @ThreeUK @ThreeUKSupport I’ve never had an issue tbf, but come on lads sort it outt 📱
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Mags 〓〓
(@Pukekobird) reported
No emergency alarm today was @ThreeUK not part of it ? O2 and sky mobile worked fine thou. We all jumped.
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Jack
(@jackg91) reported
@ThreeUKSupport hello - emergency alerts enabled and received nothing
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James Dore #StandWithUkraine
(@jhdore) reported
@packthesuitcase @SMARTYMobileUK Nope. Seems to be an issue with the network from whom Smarty buy airtime, @ThreeUK - none of my contacts on that network got it either.
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RainbowDesigns🌈
(@Twinklestar192) reported
@demonxbeth @ThreeUK @ThreeUKSupport We didn't get any alert either, on a different network.