3 (Three)

3 (Three) Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU1.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Guildford, Surrey, England 01/27/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Horsham, Guildford, Fleet, Farnborough, Woking and Camberley.

Loading map, please wait...
City Problem Type Report Time
United KingdomHorsham Phone
United KingdomHorsham Phone
United KingdomGuildford Wi-fi
United KingdomFleet Phone
United KingdomFarnborough Internet
United KingdomHorsham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • jamesysam002 sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • samyoung45 Sam Young (@samyoung45) reported from Bagshot, England

    @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

  • debbiedraws1 debbiedraws (@debbiedraws1) reported from Guildford, England

    @ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Aldershot, England

    @ThreeUKSupport Yeah. On to chat support..... but of a game 😬

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • steve1964sw6 SW 6 (@steve1964sw6) reported from Camberley, England

    Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

  • HeatherCurrie18 Heather Currie (@HeatherCurrie18) reported from Haslemere, England

    @ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • kostasbotonakis Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England

    @ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......

  • MissRice_PE Josie Rice (@MissRice_PE) reported from Camberley, England

    Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • siouxian click'n'knit (@siouxian) reported from Wokingham, England

    @ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.

  • ekennedy29 Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Abdi_Segulle Abdi Segulle - CIHM (@Abdi_Segulle) reported

    @ThreeUKSupport Well, the problem is back or not resolved fully, I can NOT make calls to UK landline Nos. So what is the solution???

  • EmmaJPUk EjP 🤷🏽‍♀️ (@EmmaJPUk) reported

    @ThreeUKSupport My signal since Sunday has been so poor that I can't even complete a speed test. That's when I can even connect to the network. If I'm lucky I have 2g, I pay for 4g.. I've had years of great service so what is going on? NN3

  • lemish32 Dan (@lemish32) reported

    Hey @ThreeUK brought at data add on for my number so I can roam. Its a country listed i can do so for free.. however its not working? Can you have a look?

  • janaka_a Janaka Abeywardhana (@janaka_a) reported

    @ThreeUKSupport I should have said, for the last few days, the credit card screen is broken on Chrome Android. It zooms when o try to type and no characters appear in the name input box.

  • mentazm Mentazm (@mentazm) reported

    @ThreeUKSupport Does nothing. The problem is at peak times too many people are using the internet in my local area and it slows it down - can you not increase the bandwith on EH6 local masts at peak times to compensate?

  • NobodyN20323258 Some ******* (@NobodyN20323258) reported

    Love how my new #S22ultra is fundamentally broken, and @ThreeUKSupport are going to make me wait a month for a replacement while still paying my full monthly bill. Seriously, Three are rapidly losing my loyalty by the day.

  • benlover1983 Ben Lover (@benlover1983) reported

    @ThreeUK very strange customer service where after 3-4 years I've been advised to cancel my contract then rejoin to get a better upgrade deal. #CustomerExperience

  • SickofwaitingD SickofwaitingDVLA (@SickofwaitingD) reported

    @ThreeUKSupport Maybe you can help because phone support is a bloody joke. I went to bed last night with 5G, woke up this morning and it's gone, the map has been updated to show it's all gone from the area now. What happened and will it be coming back?

  • Abdi_Segulle Abdi Segulle - CIHM (@Abdi_Segulle) reported

    @ThreeUKSupport No, but surely they can't all be from the same providers. Are you experiencing any problems at your end?????

  • andybez8824 Andy (@andybez8824) reported

    @ThreeUK the reception/signal in Halifax is terrible. It seems worse when you enter an area with 5g. Been a customer for years but I’ll be leaving if it doesn’t improve