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3 (Three)

3 (Three) outages and service status in Guildford, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Phone, and Internet.
  • The most recent signal from this area was received May 14, 11:47 PM GMT+1.
  • 50% Total Blackout (50%)
  • 40% Phone (40%)
  • 10% Internet (10%)

The latest reports from users having issues in Guildford come from postal codes GU2 and GU1 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Guildford, England

The most recent 3 (Three) outage reports came from the following cities: Guildford, Virginia Water, Woking, Lightwater, Farnborough, and Chertsey.

CityProblem TypeReport Time
Guildford Total Blackout 4 days ago
Guildford Total Blackout 10 days ago
Virginia Water Total Blackout 11 days ago
Woking Total Blackout 11 days ago
Guildford Total Blackout 11 days ago
Lightwater Phone 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • iainlaw
    Iain Law (@iainlaw) reported from Aldershot, England

    @ThreeUKSupport There has been practically no data service for over the past week. Yet if you leave the area and enter what I assume is the next base-station location, you get it back.

  • ekennedy29
    Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

  • markinhants
    Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England

    @ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • AnitaDuncan1
    Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

  • allanmike03
    Mike (@allanmike03) reported from Camberley, England

    @ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.

  • donmorgan007
    Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • peacemakeruk
    sue s (@peacemakeruk) reported from Guildford, England

    @ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents

  • TheDuped1
    The Duped (@TheDuped1) reported from Bramley, England

    @ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....

  • stu_ziss
    Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

  • Legouix
    αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • toffee_7
    me (@toffee_7) reported from Godalming, England

    @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

  • Martincrowe52
    Martin Crowe (@Martincrowe52) reported from Horsham, England

    @ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!

  • AnitaDuncan1
    Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • foxy2856
    Tony Thompson-Bowers (@foxy2856) reported from Sandhurst, England

    @ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡

  • siouxian
    click'n'knit (@siouxian) reported from Wokingham, England

    @ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

  • Hamish_Ellis
    Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • MissRice_PE
    Josie Rice (@MissRice_PE) reported from Camberley, England

    Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!

  • Nikki1618
    Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • AnitaDuncan1
    Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • lyeuhm
    Sassy (@lyeuhm) reported

    @stevejh1973 @ThreeUK did you ever get your wifi calling working? mines been out for about two weeks now and nothing i do seems to fix it! it’s infuriating

  • matthayesthfc
    Matt Hayes 🇮🇪 (@matthayesthfc) reported

    @panks_79 @ThreeUKSupport My current phone is broken, but you've saved me. There was a separate section of the Three website for pay-as-you-go 🙈 Which is weird, because I've had to go through an entire different page to buy the same phone I was trying to buy anyway haha Thanks Craig!

  • BambieBambini
    Kitty Coco (@BambieBambini) reported

    @ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.

  • eleonorasfalcon
    Sue🦖🇮🇱💚🤍💜🏳️‍🌈Women, Life, Freedom (@eleonorasfalcon) reported

    .@ThreeUK is this a genuine company dealing with customer contracts 0161 696 5597?

  • jamesma34307397
    james marshall (@jamesma34307397) reported

    @franchaela_x @ThreeUK @ThreeUKSupport Very rarely have issues but this week since Monday (bank holiday) been bad to say the least

  • DF97678
    DF (@DF97678) reported

    @ThreeUKSupport why are there never any cafe Nero codes?

  • f1lover75
    Evonne O (@f1lover75) reported

    @ThreeUKSupport want to put in a complaint about yiu bot helping me to for the number 07397 525596 as I asked for help as a vulnerable customer. I did made the payment hor the payment scheme but the system says I didn't got it. I

  • chrisbunnett
    Chris Bunnett (@chrisbunnett) reported

    @ThreeUK - I ******* hate your network. I haven’t called anyone but now you tell me can’t make a call ‘as I used up my balance!’ You are a bunch of crooks and thieves. Fuckwits.

  • DazzleB007
    Darryl (Dazzle) Brace (@DazzleB007) reported

    Is it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???

  • elgarr1
    Clive ✝️is💩means Athiest (@elgarr1) reported

    @ThreeUK I am so annoyed by your customer services. I purchased a data sim a month ago. Rung up to top it up they won’t do it with out the sim being in a phone to receive a text message, I don’t have a 3 device, I bought it for a mobile router. Won’t work in my EE phone! 😞