3 (Three) outages and service status in Guildford, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Guildford, England
The most recent 3 (Three) outage reports came from the following cities: Chertsey, Aldershot, Woking, and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
 Chertsey
|
Phone | 18 days ago |
|
Aldershot
|
Phone | 1 month ago |
|
Woking
|
Internet | 2 months ago |
|
Horsham
|
Internet | 2 months ago |
|
Woking
|
Internet | 2 months ago |
|
Farnborough
|
Internet | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Sam Young (@samyoung45) reported from Bagshot, England@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Penny Power OBE (@pennypower) reported from Farnham, EnglandDear @ThreeUK I am already a customer and you are constantly bombarding me woth sales promo calls- please please stop
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Mike (@allanmike03) reported from Camberley, England@ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.
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Nikki Hayler (@Nikki1618) reported from Virginia Water, EnglandWhy is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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SW 6 (@steve1964sw6) reported from Camberley, EnglandCan't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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Emma Kennedy (@ekennedy29) reported from Wokingham, England@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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click'n'knit (@siouxian) reported from Wokingham, England@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Tony Thompson-Bowers (@foxy2856) reported from Sandhurst, England@ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡
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Konstantinos B. (@kostasbotonakis) reported from Ash, England@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Steph Weller (@stephweller97) reported from Guildford, England@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Turningleftforless (@turningleftfor) reported from Guildford, England@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Randombiz (@RandomBiz) reported from Esher, England@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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sue s (@peacemakeruk) reported from Guildford, England@ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents
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Nick Szewciw (@Touring_Tech) reported from Camberley, England@ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.
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Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England@ThreeUK again our signal availability in GU25 is non existent!!! This happened for a week two weeks ago and as if this morning nothing. Please let me know what is going on!!!
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Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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💫 𝓚𝓲𝓻𝓼𝓽𝔂 💫 (@quigley_kirsty) reported@SandmanC136 @ThreeUKSupport This was a nightmare. Eventually sorted but I will never use this company again
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Sheila Cook (@swpp12) reported@ThreeUK your fixed increase this year is very much more than the usual percentage increase. Somewhere in the region of 20% so bad news.
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High Tide Jim (@HighTideJim) reportedMe - Hi there @ThreeUK I have no internet Three - Yeah there's an issue in your area and will take 7 days to fix Me - Can anything be done? I can't wait 7 days that's crazy!? I rely on this service for work and daily life, 7 days to fix a mobile network is outrageous. Three - I can compensate you 3gb Me - You can only give me internet I can't use for another 7 days? Three - Yes Me -
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andrew (@Jonesy3937) reported@ThreeUKSupport are there any problems in the Newport area? My daughter's I phone isn't connecting
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AC Photography (@adrian83caveill) reported@ThreeUK absolutely disgraceful service, cancelled order due to fraud, despite everything the same as my last order! Now I have to wait 3 months! Complaint department can't actually answer questions or doesnt resolve anything! Disgusting service
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Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reportedMany thanks to the hopeless @ThreeUKSupport for waking me up despite clear instructions not to call me before 1pm clearly they didn’t listen to a word I said. No idea of customer service.
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Dave (@djt81) reported@ThreeUKSupport it's 2026 and the service is absolutely diabolical!! Fifteen minutes worth of scrambled phone calls just to tell someone a phone number. Sort it out
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Crypto93 (@futralph) reported@threeuk @ThreeUKSupport fix your damn app haven’t been able to top up for other a week and I’m out of data. What a joke!
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Rizwan Ali (@rizwanalihaidr) reported@ThreeUKSupport @ThreeUKSupport frustrating. This situation is causing me serious stress. If this is not resolved immediately with a full explanation and refund of any incorrect charges, I will proceed with cancelling all my services and escalating this complaint further.
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Tom Gammon (@Tommyfreakintee) reported@ThreeUKSupport having a terrible experience with your live chat. Being given conflicting advice and really need some support to get something resolved. Help!?