3 (Three) Outage Report in Guildford, Surrey, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Guildford come from postal codes GU1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (48%)
-
Total Blackout (23%)
-
Phone (19%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Horsham, Woking, Camberley, Guildford, Cranleigh and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
-
charlotte
(@charkellyalex) reported
from
West Molesey, England
@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service
-
Tony Thompson-Bowers
(@foxy2856) reported
from
Sandhurst, England
@ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡
-
Martin Crowe
(@Martincrowe52) reported
from
Horsham, England
@ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
-
Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
-
Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
-
The Duped
(@TheDuped1) reported
from
Bramley, England
@ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....
-
sue s
(@peacemakeruk) reported
from
Guildford, England
@ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents
-
Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧
(@leoandrewvw) reported
from
Virginia Water, England
@ThreeUK again our signal availability in GU25 is non existent!!! This happened for a week two weeks ago and as if this morning nothing. Please let me know what is going on!!!
-
Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
-
Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧
(@leoandrewvw) reported
from
Virginia Water, England
@ThreeUK please could you sort poor service and customer relations out!!!!
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
-
JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
-
Iain Law
(@iainlaw) reported
from
Aldershot, England
@ThreeUKSupport There has been practically no data service for over the past week. Yet if you leave the area and enter what I assume is the next base-station location, you get it back.
-
Nick Szewciw
(@Touring_Tech) reported
from
Camberley, England
@ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.
-
Penny Power OBE
(@pennypower) reported
from
Farnham, England
Dear @ThreeUK I am already a customer and you are constantly bombarding me woth sales promo calls- please please stop
-
Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Gary Grant
(@GazG1975) reported
Who is a good mobile phone provider. Leaving @ThreeUK more price increases and poor service!!!!
-
Lewis James
(@LewisCanavan) reported
@ThreeUKSupport I can see @EE are replacing all #Huawei mast technology in Hull to comply with new regulations. Are you going to do the same and will this cause a lot of downtime on the network? Thanks..
-
Marc Robinson
(@MarcRob45935921) reported
@ThreeUKSupport Saw a deal on a 3rd party page origianl agent agreed to honor the deal as I'm a valued customer. Accepted all t and c. Given a delivery date but it never came now refusing to honor it as it is a 3rd party that offers the deal
-
Edward Kenton
(@EdwardKenton1) reported
@ThreeUK Dishonest! Changed the number for my mobile broadband without me knowing - then I cancelled “old” number. Over a month later, broadband still not disconnected. That’s because you lied. Horrible company. Untrustworthy as anything. AND STILL STEALING MY MONEY!!!
-
lucy siegle
(@lucysiegle) reported
Today I feel strong and have therefore decided to tackle 'consumer' issues. @ThreeUK is by far the worst and most complex mess to unravel. They have been billing us for years for services that we have repeatedly tried to cancel, but make it impossible to cancel.
-
Dan
(@RRg696Dan) reported
@ThreeUKSupport Three, no mobile broadband signal again today. What's going on and when will this be sorted.
-
Jim Morrison 💛💙
(@jimbomorrison) reported
Erm... @ThreeUK ... do you not support Watches?.. seriously?...
-
ALAN mini COOPER
(@alcoops79) reported
@_Hazpilicueta @ThreeUK I’ve been a @ThreeUK customer for 12-13years. Never had a problem with them. Ok that was until they started sponsoring Chelsea lol. I’d happily recommend them ( and before the abuse starts I’m probably 18months away from upgrading so not fishing for a deal )
-
Tom
(@tomasmcguinness) reported
@jimbomorrison @ThreeUK Tell me about it. Their eSim has been in testing more than a year and still no Apple Watch support.
-
Glenn A J Bowdin
(@glennbowdin) reported
@ThreeUKSupport There is no reason for the refund statement to be in small text, pronounced when compared to the other final bill. If customer action is required to get the refund, put it in large type. Please feed these points back. An easy win for @Three customer service by automating refunds