3 (Three)

3 (Three) Outage Report in Guildford, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Guildford, Surrey, England 10/30/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (13%)

    Phone (13%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Guildford, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Bordon, Lightwater, West Byfleet, Farnborough and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomBordon Internet
United KingdomLightwater Phone
United KingdomWest Byfleet Internet
United KingdomFarnborough Internet
United KingdomBordon Phone
United KingdomDorking Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • MissRice_PE Josie Rice (@MissRice_PE) reported from Camberley, England

    Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • ekennedy29 Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

  • HeatherCurrie18 Heather Currie (@HeatherCurrie18) reported from Haslemere, England

    @ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Aldershot, England

    @ThreeUKSupport Yeah. On to chat support..... but of a game 😬

  • steve1964sw6 SW 6 (@steve1964sw6) reported from Camberley, England

    Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

  • debbiedraws1 debbiedraws (@debbiedraws1) reported from Guildford, England

    @ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • kostasbotonakis Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England

    @ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......

  • jamesysam002 sam james. (@jamesysam002) reported from Horsham, England

    @ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?

  • siouxian click'n'knit (@siouxian) reported from Wokingham, England

    @ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

  • samyoung45 Sam Young (@samyoung45) reported from Bagshot, England

    @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DeonaElizabeth Deona Elizabeth🤍 (@DeonaElizabeth) reported

    Sorry but @ThreeUK is the WORST network

  • InspectorMorose Inspector Morose 小麦 🇬🇧🇪🇺🇭🇰🇨🇳 (@InspectorMorose) reported

    Seriously considering leaving @ThreeUK after about TEN years as a customer. Their My3 portal has turned to ****, hiding my bill pages in favour of trying to sell me a second phone.

  • SteveDilley1 Steve Dilley (@SteveDilley1) reported

    Dear @ThreeUK, I’ve recently taken up a new contract with you. Is there any reason the signal should be much, much worse now I’m on a sim only deal?

  • Yamusenghore Yamu Matarr 🇬🇲 🇬🇧 🦂 (@Yamusenghore) reported from Leeds, England

    I'm really getting sick and tired with @ThreeUKSupport and their rubbish network. You leave your home and can't connect to the Internet anywhere. My patience is running low. Paying for service and not getting any. #threeuk

  • tallforahobbit Leanne Young (@tallforahobbit) reported

    How do I speak to real person to get help with a new sim? Gone through every option on phone but none put you through to an actual person to get help & feeling frustrated. @ThreeUKSupport

  • beranmee Beranmee (@beranmee) reported

    @ThreeUKSupport And as if to add insult to this you “customer service” team have just hung up in my partner… you really are doing a fantastic job today!

  • DansHorizon Dan. (@DansHorizon) reported

    @ThreeUKSupport My home broadband box has today decided it has not interest in receiving 5g signal, despite having not moved since I moved into my property a month ago. Any suggestions or is the equipment just useless?

  • WilfredsGang Babooshka Yaya (@WilfredsGang) reported

    For almost 3 weeks now @ThreeUK keep telling us they’ll ‘try’ to fix the 4g we’re dependent on for our rural internet & phone. My husband can’t work from home, my kids can’t do homework & we’ve no tv. Now I’m going to miss the streamed funeral of my oldest friend. Devastated. 💔

  • beranmee Beranmee (@beranmee) reported

    @XplosionCom @ThreeUK They’re just a hassle! They really are, we want to do something simple and after initial confusion and questions, we’re just being ignored now or treated rudely! I thankfully have no issues with @O2, will see what they can do for my other half and walk away from 3

  • living_life_me Living Life! (@living_life_me) reported

    @ThreeUKSupport Haw. Come on Holly, don’t I get a little surprise for calling out the excellent service? 😬 @ThreeUKSupport