3 (Three)

3 (Three) Outage Report in Guildford, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Guildford, Surrey, England 11/26/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Guildford, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Cranleigh, Farnborough, Bordon, Lightwater and West Byfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomCranleigh Phone
United KingdomFarnborough Internet
United KingdomBordon Internet
United KingdomLightwater Phone
United KingdomWest Byfleet Internet
United KingdomFarnborough Internet

Community Discussion

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3 (Three) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • Martincrowe52 Martin Crowe (@Martincrowe52) reported from Horsham, England

    @ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

  • gdhutchison Graeme Hutchison (@gdhutchison) reported from Fleet, England

    @ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Camberley, England

    @ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.

  • peacemakeruk sue s (@peacemakeruk) reported from Guildford, England

    @ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!

  • TheDuped1 The Duped (@TheDuped1) reported from Bramley, England

    @ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!

  • leoandrewvw Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England

    @ThreeUK again our signal availability in GU25 is non existent!!! This happened for a week two weeks ago and as if this morning nothing. Please let me know what is going on!!!

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • iainlaw Iain Law (@iainlaw) reported from Aldershot, England

    @ThreeUKSupport There has been practically no data service for over the past week. Yet if you leave the area and enter what I assume is the next base-station location, you get it back.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • Hamish_Ellis Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • charkellyalex charlotte (@charkellyalex) reported from West Molesey, England

    @ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • foxy2856 Tony Thompson-Bowers (@foxy2856) reported from Sandhurst, England

    @ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡

  • leoandrewvw Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England

    @ThreeUK please could you sort poor service and customer relations out!!!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • TragedyCalls Jason Wallace (@TragedyCalls) reported

    @ThreeUK. My wife's spent most of this afternoon on a succession of chats with no fewer than 3 people and they have only made things worse. How can she fix the issue short of moving to another provider?

  • TragedyCalls Jason Wallace (@TragedyCalls) reported

    @ThreeUK. My wife's spent most of this afternoon on a succession of chats with no fewer than 3 people and they have only made things worse. How can she fix the issue short of moving to another provider?

  • HelenKotonias Helen KC (@HelenKotonias) reported

    @ThreeUKSupport I’ve been on 1 bar 4G for two days now. I can’t do what I need to on my phone. When will the network return to normal please?

  • TragedyCalls Jason Wallace (@TragedyCalls) reported

    @ThreeUK. My wife's spent most of this afternoon on a succession of chats with no fewer than 3 people and they have only made things worse. How can she fix the issue short of moving to another provider?

  • TragedyCalls Jason Wallace (@TragedyCalls) reported

    @ThreeUK. My wife's spent most of this afternoon on a succession of chats with no fewer than 3 people and they have only made things worse. How can she fix the issue short of moving to another provider?

  • TragedyCalls Jason Wallace (@TragedyCalls) reported

    @ThreeUK. My wife's spent most of this afternoon on a succession of chats with no fewer than 3 people and they have only made things worse. How can she fix the issue short of moving to another provider?

  • HelenKotonias Helen KC (@HelenKotonias) reported

    @ThreeUKSupport I’ve been on 1 bar 4G for two days now. I can’t do what I need to on my phone. When will the network return to normal please?

  • TragedyCalls Jason Wallace (@TragedyCalls) reported

    @ThreeUK. My wife's spent most of this afternoon on a succession of chats with no fewer than 3 people and they have only made things worse. How can she fix the issue short of moving to another provider?

  • HelenKotonias Helen KC (@HelenKotonias) reported

    @ThreeUKSupport I’ve been on 1 bar 4G for two days now. I can’t do what I need to on my phone. When will the network return to normal please?

  • HelenKotonias Helen KC (@HelenKotonias) reported

    @ThreeUKSupport I’ve been on 1 bar 4G for two days now. I can’t do what I need to on my phone. When will the network return to normal please?