3 (Three) Outage Report in Guildford, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Guildford come from postal codes GU1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at 3 (Three)
3 (Three) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Woking, Farnborough, Aldershot, Guildford, Camberley, Fleet, Godalming, Horsham and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Farnborough |
Internet | |
| Aldershot |
Phone | |
| Woking |
Internet | |
| Guildford |
Internet | |
| Woking |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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cmqmimi
(@MinqiCheng) reported
@ThreeUKSupport I have reset password, reinstall app multiple times. Just chatted to someone on your website who told me i need to reset my phone or contact Apple as it's a phone issue. This is ridiculous - when my 100 other apps are working perfectly, you can't just tell me my phone is wrong
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James Martin
(@ajameschristian) reported
@JamieSteeper @ThreeUKSupport Yes it’s absolutely useless, not fit for purpose. They dismantled a Three mast on the grounds of brigg town football club reducing the network capacity and now they probably wonder why everyone else’s internet has ground to a halt.
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S
(@sxphsx) reported
@ThreeUKSupport I took out a contract with three haven’t yet received the device but I wanted to cancel a pac and got told by the network that I was gonna switch to you guys with that you need to cancel it on your end. Please help
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Damian
(@Damreyuk73) reported
@ThreeUKSupport I've discussed this at length many times with @ThreeUK staff in India. I'm usually on the phone about an hour and find it difficult to hear and understand them. Your service is absolutely appalling
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Jamie Steeper
(@JamieSteeper) reported
@ajameschristian @ThreeUKSupport I am have same problem the internet speed is Mental James I am relying on my internet for an App used to provide details of service users am caring for and it just can’t connect to the internet
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Stu 🇪🇺🏴🇺🇦 ✈️
(@wxxec) reported
@ThreeUKSupport Never I’d get a resolution to this … both my Three accounts have now been closed as a result … #fail
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CryptoGeezerUK
(@CryptoGeezerUk) reported
@ThreeUKSupport me99tl past week signal has dropped out 4 times in 3 days. Always engineer works on the mast, is it an upgrade? Or rubbish mast?
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Polly Lee
(@Pricelesspolly) reported
@ThreeUKSupport Hi contracts in my partners name( he got contract for me) got my pac code now enough is enough , even outside walked for 10 mins after emergency hospital app still could not log onto Uber cos signal or be heard when I called someone to ask them to book me one. going on too long
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Lorena
(@LorenaMilena001) reported
@ThreeUKSupport Hi, yes I have reached out several times but Three has ignored my concerns and have been unable to resolve the issue. I have now agreed to a refund even though the issue has not been resolved. I am forced to continue with a contract that does not provide me with the full service.
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Tii_sh
(@_tiish) reported
Got an email from @ThreeUK today forcing me into a new long-term contract (despite being a customer for >6yrs) and hence voiding my eligibility to continue using Go Roam from 23 May. @ThreeUK if I can't use Go Roam I'll be switching.. you can take this as my 30 days' notice.