3 (Three)

3 (Three) Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU1.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Guildford, Surrey, England 12/29/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Total Blackout (23%)

    Total Blackout (23%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Horsham, Woking, Camberley, Guildford, Cranleigh and Farnborough.

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City Problem Type Report Time
United KingdomHorsham Total Blackout
United KingdomWoking Internet
United KingdomCamberley Internet
United KingdomGuildford Wi-fi
United KingdomCranleigh Phone
United KingdomFarnborough Internet

Community Discussion

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3 (Three) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • charkellyalex charlotte (@charkellyalex) reported from West Molesey, England

    @ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service

  • foxy2856 Tony Thompson-Bowers (@foxy2856) reported from Sandhurst, England

    @ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡

  • Martincrowe52 Martin Crowe (@Martincrowe52) reported from Horsham, England

    @ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • TheDuped1 The Duped (@TheDuped1) reported from Bramley, England

    @ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....

  • peacemakeruk sue s (@peacemakeruk) reported from Guildford, England

    @ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents

  • leoandrewvw Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England

    @ThreeUK again our signal availability in GU25 is non existent!!! This happened for a week two weeks ago and as if this morning nothing. Please let me know what is going on!!!

  • Hamish_Ellis Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • leoandrewvw Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England

    @ThreeUK please could you sort poor service and customer relations out!!!!

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • iainlaw Iain Law (@iainlaw) reported from Aldershot, England

    @ThreeUKSupport There has been practically no data service for over the past week. Yet if you leave the area and enter what I assume is the next base-station location, you get it back.

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Camberley, England

    @ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.

  • pennypower Penny Power OBE (@pennypower) reported from Farnham, England

    Dear @ThreeUK I am already a customer and you are constantly bombarding me woth sales promo calls- please please stop

  • gdhutchison Graeme Hutchison (@gdhutchison) reported from Fleet, England

    @ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • GazG1975 Gary Grant (@GazG1975) reported

    Who is a good mobile phone provider. Leaving @ThreeUK more price increases and poor service!!!!

  • LewisCanavan Lewis James (@LewisCanavan) reported

    @ThreeUKSupport I can see @EE are replacing all #Huawei mast technology in Hull to comply with new regulations. Are you going to do the same and will this cause a lot of downtime on the network? Thanks..

  • MarcRob45935921 Marc Robinson (@MarcRob45935921) reported

    @ThreeUKSupport Saw a deal on a 3rd party page origianl agent agreed to honor the deal as I'm a valued customer. Accepted all t and c. Given a delivery date but it never came now refusing to honor it as it is a 3rd party that offers the deal

  • EdwardKenton1 Edward Kenton (@EdwardKenton1) reported

    @ThreeUK Dishonest! Changed the number for my mobile broadband without me knowing - then I cancelled “old” number. Over a month later, broadband still not disconnected. That’s because you lied. Horrible company. Untrustworthy as anything. AND STILL STEALING MY MONEY!!!

  • lucysiegle lucy siegle (@lucysiegle) reported

    Today I feel strong and have therefore decided to tackle 'consumer' issues. @ThreeUK is by far the worst and most complex mess to unravel. They have been billing us for years for services that we have repeatedly tried to cancel, but make it impossible to cancel.

  • RRg696Dan Dan (@RRg696Dan) reported

    @ThreeUKSupport Three, no mobile broadband signal again today. What's going on and when will this be sorted.

  • jimbomorrison Jim Morrison 💛💙 (@jimbomorrison) reported

    Erm... @ThreeUK ... do you not support Watches?.. seriously?...

  • alcoops79 ALAN mini COOPER (@alcoops79) reported

    @_Hazpilicueta @ThreeUK I’ve been a @ThreeUK customer for 12-13years. Never had a problem with them. Ok that was until they started sponsoring Chelsea lol. I’d happily recommend them ( and before the abuse starts I’m probably 18months away from upgrading so not fishing for a deal )

  • tomasmcguinness Tom (@tomasmcguinness) reported

    @jimbomorrison @ThreeUK Tell me about it. Their eSim has been in testing more than a year and still no Apple Watch support.

  • glennbowdin Glenn A J Bowdin (@glennbowdin) reported

    @ThreeUKSupport There is no reason for the refund statement to be in small text, pronounced when compared to the other final bill. If customer action is required to get the refund, put it in large type. Please feed these points back. An easy win for @Three customer service by automating refunds