3 (Three)

3 (Three) Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU1.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Guildford, Surrey, England 02/11/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Horsham, Bordon, Woking, Farnborough, Aldershot, Guildford, Camberley, Fleet, Godalming and Bookham.

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City Problem Type Report Time
United KingdomHorsham Internet
United KingdomBordon Internet
United KingdomWoking Internet
United KingdomFarnborough Internet
United KingdomAldershot Phone
United KingdomWoking Internet

Community Discussion

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3 (Three) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Martincrowe52 Martin Crowe (@Martincrowe52) reported from Horsham, England

    @ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!

  • toffee_7 me (@toffee_7) reported from Godalming, England

    @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • TheDuped1 The Duped (@TheDuped1) reported from Bramley, England

    @ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!

  • foxy2856 Tony Thompson-Bowers (@foxy2856) reported from Sandhurst, England

    @ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • peacemakeruk sue s (@peacemakeruk) reported from Guildford, England

    @ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

  • leoandrewvw Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England

    @ThreeUK again our signal availability in GU25 is non existent!!! This happened for a week two weeks ago and as if this morning nothing. Please let me know what is going on!!!

  • Hamish_Ellis Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • leoandrewvw Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England

    @ThreeUK please could you sort poor service and customer relations out!!!!

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • charkellyalex charlotte (@charkellyalex) reported from West Molesey, England

    @ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service

  • gdhutchison Graeme Hutchison (@gdhutchison) reported from Fleet, England

    @ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Camberley, England

    @ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Comment99163255 Comment (@Comment99163255) reported

    @ThreeUKSupport 5G mobile. It's never higher than 3mb upload. Never. Network balancing is incorrect.

  • Garnish11 Stephen Garner (@Garnish11) reported

    @ThreeUKSupport Constantly struggle to get onto the internet and apps despite having signal and 4/5G

  • AdamHardcastle2 Adam Hardcastle (@AdamHardcastle2) reported

    @ThreeUKSupport called up to renew my contract again in line with my partners and quoted £10+ more per month than hers for the exact same contract. So now on a much cheaper SIM only deal. Basically down-sold by the sales agent, pretty poor.

  • GemsterB Gemma (@GemsterB) reported

    @ThreeUKSupport and when speaking to you on the phone your support are so rude? Telling me I do not have a credit. Saying 'no' 'no' when I said i have the letter in front of me

  • JordanneR_93 Jordanne 🇺🇦 (@JordanneR_93) reported

    @ThreeUKSupport I want my contract terminated free of charge with a PAC code. I have had enough of people trying to contact me on my Three number only for them to hear part of me stating my #O2 number, they don't get the #O2 from the poor sound. 1/2

  • GemsterB Gemma (@GemsterB) reported

    @ThreeUKSupport And when do they close? Because I've already been trying to sort this for an hour on the phone with a very rude 'manager' who apparently doesn't have his own manager

  • smithbenjamin84 Ben Smith (@smithbenjamin84) reported

    @ThreeUKSupport when are you going to fix the signal in BR7? You claim excellent 4G yet in the majority of the area it is zero.

  • mchammer984 Mia Charlton (@mchammer984) reported

    @ThreeUKSupport switched over to 3, but no one can call/text me unless they are also on 3. Customer service have apparently escalated this to the porting team but no success - all I get is “it’s taking longer than we expected to fix”. Can you investigate? Causing a few issues!

  • AnyangaLaban laban anyanga (@AnyangaLaban) reported

    @ChelseaFC @ThreeUK @BeefGolf Cannot n will never back those flop players, they don't deserve to be Chelsea players in the first place, baggage.

  • JasSmiths Jason Smith (@JasSmiths) reported

    @ThreeUKSupport Data speeds are still terrible I’m afraid in CH65 9JJ. It’s been like this over a year now