3 (Three) Outage Report in Guildford, Surrey, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Guildford, England

The most recent 3 (Three) outage reports came from the following cities: Chertsey, Aldershot, Woking, and Horsham.

City	Problem Type	Report Time
Chertsey	Phone	15 days ago
Aldershot	Phone	1 month ago
Woking	Internet	2 months ago
Horsham	Internet	2 months ago
Woking	Internet	2 months ago
Farnborough	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Anita Duncan (@AnitaDuncan1) reported 2 minutes ago from Wokingham, England

  @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!

• 
  click'n'knit (@siouxian) reported 3 minutes ago from Wokingham, England

  @ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

• 
  J A M E S A L L C H I N (@JamesAllchin10) reported 7 minutes ago from Broadbridge Heath, England

  @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

• 
  αℓεxαη∂яα ℓεgσυιx (@Legouix) reported 8 minutes ago from Chertsey, England

  @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

• 
  Tony Thompson-Bowers (@foxy2856) reported 9 minutes ago from Sandhurst, England

  @ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡

• 
  JMP 🇬🇧 (@BIGrsJ) reported 11 minutes ago from Horsham, England

  @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

• 
  Hamish Ellis (@Hamish_Ellis) reported 12 minutes ago from Cranleigh, England

  Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

• 
  Anita Duncan (@AnitaDuncan1) reported 12 minutes ago from Wokingham, England

  @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

• 
  Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported 13 minutes ago from Virginia Water, England

  @ThreeUK please could you sort poor service and customer relations out!!!!

• 
  Nick Szewciw (@Touring_Tech) reported 13 minutes ago from Camberley, England

  @ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.

• 
  The Duped (@TheDuped1) reported 14 minutes ago from Bramley, England

  @ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....

• 
  me (@toffee_7) reported 15 minutes ago from Godalming, England

  @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

• 
  Graeme Hutchison (@gdhutchison) reported 15 minutes ago from Fleet, England

  @ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.

• 
  Steph Weller (@stephweller97) reported 18 minutes ago from Guildford, England

  @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

• 
  Emma Kennedy (@ekennedy29) reported 33 minutes ago from Wokingham, England

  @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

• 
  Paul Hunsdon (@Hunsy1969) reported 37 minutes ago from Wokingham, England

  @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

• 
  Randombiz (@RandomBiz) reported 44 minutes ago from Esher, England

  @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

• 
  Martin Smith (@Mpsmiffy) reported 47 minutes ago from Horsham, England

  @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

• 
  Anita Duncan (@AnitaDuncan1) reported 50 minutes ago from Wokingham, England

  @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

• 
  Anita Duncan (@AnitaDuncan1) reported 58 minutes ago from Wokingham, England

  @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TmacMusic (@TmacMusic432Hz) reported 5 minutes ago

  @ThreeUKSupport this is an absolute Joke! Service is **** again and no agents available for the last hour... I have a 3 day virtual event on from Friday till Sunday sessions on each day starting 5pm till 1am, worst part is, this is when my service goes to crap :/

• 
  john (@johnchianalino) reported 6 minutes ago

  @ThreeUKSupport data service is absolute dog **** today. Sort it out or dont bother charging for my contract.

• 
  Eve lister (@Evelister1) reported 6 minutes ago

  @ThreeUKSupport been waiting over a week for a refund now for a device that never showed up,your call centre team are absolutely incompetent!

• 
  Alistair McFadyen 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@almcfadyen) reported 7 minutes ago

  @ThreeUKSupport am I the only person having issues with the website? Trying to login, the number field is read-only. Trying to change passwords results in error - my3auth.text.generic.error. These happen regardless of browser and after browser history cleared- what's up?

• 
  Euan (@Kleggnutt) reported 7 minutes ago

  @ThreeUK The infuriating saga continues. Worst customer service award goes to @Three Stay away from these fools...

• 
  jo mccormick (@joandjaclew10) reported 9 minutes ago

  @ThreeUK my friend is having lots of problems she’s got a new sim for her sons new phone and instead of putting his number onto it they given her his number and cut hers off can you help???

• 
  Don the Trumpet (@GetMeAManager) reported 12 minutes ago

  @adamgreen295 @ThreeUKSupport So you didn't do it. Someone done it from your phone. Don't blame Three. Blame yourself or whoever done it on your phone. I worked in mobile industry in the past for over 20 years and never came across a single case like this where the customer was correct. None.

• 
  Ciaran O Mairtin (@CiaranMartin6) reported 14 minutes ago

  @ThreeUKSupport how come bith 4G and 5G signal in Belfast is so poor. Please don't say there's maintenance work going on, it's been like that since August

• 
  Matt (@mattthomas0479) reported 20 minutes ago

  DPD how inept can you be to keep trying to deliver a parcel to the wrong house no matter how many times we tell you the house your driver goes to everyday is not the right house @dpd_support at @ThreeUKSupport seems we are going to have to cancel the order from Three

• 
  Ash (@Ashh1390) reported 21 minutes ago

  @VodafoneGroup please can you help? my number has been fraudulently ported to you from @ThreeUK who have been absolutely useless reading from their scripts! Also worth noting that my upgrade is due in February...