3 (Three) Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Guildford come from postal codes GU1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Horsham, Aldershot, Bookham, Farnborough, Guildford, Fleet, Woking and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
Internet | |
| Aldershot |
Internet | |
| Aldershot |
Internet | |
| Bookham |
Internet | |
| Farnborough |
Internet | |
| Guildford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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joe murphy
(@Murphy_m13) reported
from
Manchester, England
@ThreeUKSupport why is your 5g service absolutely dog **** all over Manchester
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Venn Diagram
(@Venn_Diagram) reported
Ok @ThreeUK - now I’m being advised to be connected to the specialist renewals team (?) and ask for the best deal, decline and ask for a PAC. But surely they will just text it too which was the whole issue over an hour ago. Third team lucky, I suppose... #veryunhappycustomer
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Kati
(@Katiandcoffee) reported
@ThreeUKSupport Not just that but no one is willing to help at all and I don't think I'm being treated fairly at all.
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Yasir Taha
(@TurbanBro) reported
@ThreeUKSupport The mobile network at London Victoria has been a joke for the past year. Fix it!
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To the moon
(@akhil74723087) reported
@ThreeUKSupport Complaint Tracking ID 22072022-105757-000001 Raised on 22 July still no reply or update. The biggest **** thing is three can't contact three insurance company and three insurance company can't contact three.good news is three charges me 14£ and pays to insurance.
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Kati
(@Katiandcoffee) reported
@ThreeUK Really sad and annoyed at the level of help 3 are willing to give their customers even when trying to discuss financial difficulties, no one seems to want to help at all.
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Venn Diagram
(@Venn_Diagram) reported
@ThreeUKSupport No, I was told I’d have to return to the UK to get my PAC number and that nothing else could be done. Currently being escalated to the Customer Relations team but was told they wouldn’t by able to help either.
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Michael Gammond
(@3wheelerone) reported
@ThreeUK @UKHonor @JackHoward Never mind movies Three have still not refund me after massive price increases for PAYG customers it will be two months soon and ever time I speak to there chat I get more bullshit , watch this space next month.
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Jodie Wilkins
(@boyle_jodie) reported
@ThreeUK is there an issue with data signal on RH14? I’ve tried to contact customer service, but after auto selection, there is just silence. Am I on hold? Or am I wasting my time?
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Venn Diagram
(@Venn_Diagram) reported
Bemused that a company can refuse to provide the means for a customer to change to another provider unless I get on a plane to another country @ThreeUK - just been told complaint details have been sent by text to the phone you’ve disconnected that I’m trying to move. #classy