3 (Three)

3 (Three) Outage Report in Guildford, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Guildford come from postal codes GU1.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Guildford, Surrey, England 01/28/2026 03:20

January 28: Problems at 3 (Three)

3 (Three) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Horsham, Aldershot, Bookham, Farnborough, Guildford, Fleet, Woking and Camberley.

Loading map, please wait...
City Problem Type Report Time
United KingdomHorsham Internet
United KingdomAldershot Internet
United KingdomAldershot Internet
United KingdomBookham Internet
United KingdomFarnborough Internet
United KingdomGuildford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Mpsmiffy Martin Smith (@Mpsmiffy) reported from Horsham, England

    @ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

  • kostasbotonakis Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

  • samyoung45 Sam Young (@samyoung45) reported from Bagshot, England

    @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England

    @ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!

  • Hamish_Ellis Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • gdhutchison Graeme Hutchison (@gdhutchison) reported from Fleet, England

    @ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • steve1964sw6 SW 6 (@steve1964sw6) reported from Camberley, England

    Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

  • Legouix αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Aldershot, England

    @ThreeUKSupport Yeah. On to chat support..... but of a game 😬

  • siouxian click'n'knit (@siouxian) reported from Wokingham, England

    @ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

  • ekennedy29 Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

  • toffee_7 me (@toffee_7) reported from Godalming, England

    @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

  • JamesAllchin10 J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England

    @talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Murphy_m13 joe murphy (@Murphy_m13) reported from Manchester, England

    @ThreeUKSupport why is your 5g service absolutely dog **** all over Manchester

  • Venn_Diagram Venn Diagram (@Venn_Diagram) reported

    Ok @ThreeUK - now I’m being advised to be connected to the specialist renewals team (?) and ask for the best deal, decline and ask for a PAC. But surely they will just text it too which was the whole issue over an hour ago. Third team lucky, I suppose... #veryunhappycustomer

  • Katiandcoffee Kati (@Katiandcoffee) reported

    @ThreeUKSupport Not just that but no one is willing to help at all and I don't think I'm being treated fairly at all.

  • TurbanBro Yasir Taha (@TurbanBro) reported

    @ThreeUKSupport The mobile network at London Victoria has been a joke for the past year. Fix it!

  • akhil74723087 To the moon (@akhil74723087) reported

    @ThreeUKSupport Complaint Tracking ID 22072022-105757-000001 Raised on 22 July still no reply or update. The biggest **** thing is three can't contact three insurance company and three insurance company can't contact three.good news is three charges me 14£ and pays to insurance.

  • Katiandcoffee Kati (@Katiandcoffee) reported

    @ThreeUK Really sad and annoyed at the level of help 3 are willing to give their customers even when trying to discuss financial difficulties, no one seems to want to help at all.

  • Venn_Diagram Venn Diagram (@Venn_Diagram) reported

    @ThreeUKSupport No, I was told I’d have to return to the UK to get my PAC number and that nothing else could be done. Currently being escalated to the Customer Relations team but was told they wouldn’t by able to help either.

  • 3wheelerone Michael Gammond (@3wheelerone) reported

    @ThreeUK @UKHonor @JackHoward Never mind movies Three have still not refund me after massive price increases for PAYG customers it will be two months soon and ever time I speak to there chat I get more bullshit , watch this space next month.

  • boyle_jodie Jodie Wilkins (@boyle_jodie) reported

    @ThreeUK is there an issue with data signal on RH14? I’ve tried to contact customer service, but after auto selection, there is just silence. Am I on hold? Or am I wasting my time?

  • Venn_Diagram Venn Diagram (@Venn_Diagram) reported

    Bemused that a company can refuse to provide the means for a customer to change to another provider unless I get on a plane to another country @ThreeUK - just been told complaint details have been sent by text to the phone you’ve disconnected that I’m trying to move. #classy