3 (Three) Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Camberley, Guildford, Cranleigh, Farnborough, Bordon and Lightwater.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Internet | |
| Guildford |
Wi-fi | |
| Cranleigh |
Phone | |
| Farnborough |
Internet | |
| Bordon |
Internet | |
| Lightwater |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rhys Paulon
(@rpaulon93) reported
@ThreeUK are the worst phone company. Forced me to pay £700 to cancel a phone contract that didn’t work. Then take an extra £50 out of my account for no reason, told I’d be refined 3 working days 2 weeks ago.. still no money 🙃🙃🙃 ******* robbing shitcunts
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Sophie Rose
(@SophieRose_86) reported
@ThreeUK When switching to 4G hub. 1) Do you help cancel my subscription with Vodafone or do I need to do that? 2) When 5G comes to my area is there an option to upgrade, or should I wait for 5G instead?
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Ben F
(@BenFarl92259660) reported
@ThreeUKSupport Still not working,my girlfriend spoke to one of your colleagues
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Natania
(@natania79) reported
@ThreeUKSupport Scott, I just finished the chat with an advisor who assured me that credit will be applied. I would JUST like to know when will the service resume - so, my close ones don't worry that they can't get hold of me.. There must be a deadline? Do I wait or find another provider?
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Sandy
(@glcsandy) reported
@ThreeUKSupport @ThreeUK #Threeuk not had signal for 5 days now and told it should be fixed in 3 days time. Shocking service. £6 compensation is a joke. We have 3 three devices. So you will loose 3 customers. I wouldn't recommend.
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ريم موسى 🇸🇦
(@Rim_Aljohani) reported
@ThreeUKSupport Hello, currently I’m not in UK so, I couldn’t pay my bill for months. and i try to login in to my 3 account online but it’s suspend!! Is that mean my contract canceled?
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𝕵𝐚𝐲𝐚𝐫𝐚𝐯𝐚
(@Jayarava) reported
@ThreeUK I am still getting many spam calls from 07450 numbers since my last complaint 3 weeks ago the following have spammed me: 043733, 044387, 040654, 040930 This is out of control on your network and you need to *do something about it*.
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Natania
(@natania79) reported
@ThreeUKSupport I was going to get a txt message cofirming a refund I was promised for lack of the Internet back in March +extra (current) month. I have a mobile contract i asked if notes can be copied to but I was advised that I can request the refund (!) once the issue is resolved while..
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Dave Lunn
(@DaveLunn68) reported
@ThreeUKSupport the worst customer service I have ever experienced, customer for best part of 10 years and you cannot help me out at what is a deeply raw and emotional al time. I give up!
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Natania
(@natania79) reported
@ThreeUKSupport continuing to have no mobile network at different times of the day, for many hours.. Last night I got back home at 5pm there was no mobile network already and it didn't get back until I went to bed after midnight..