3 (Three) Outage Report in Guildford, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Guildford, England
The most recent 3 (Three) outage reports came from the following cities: Chertsey, Aldershot, Woking, and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 14 days ago |
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Phone | 1 month ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Emma Kennedy (@ekennedy29) reported from Wokingham, England@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport But you haven’t helped solve the problem at all.
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Sam Young (@samyoung45) reported from Bagshot, England@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Stuart Zissman (@stu_ziss) reported from Fairlands, England@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Konstantinos B. (@kostasbotonakis) reported from Ash, England@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Martin Smith (@Mpsmiffy) reported from Horsham, England@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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sam james. (@jamesysam002) reported from Horsham, England@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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SW 6 (@steve1964sw6) reported from Camberley, EnglandCan't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Aldershot, England@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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Nikki Hayler (@Nikki1618) reported from Virginia Water, EnglandWhy is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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me (@toffee_7) reported from Godalming, England@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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click'n'knit (@siouxian) reported from Wokingham, England@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, EnglandVery sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Eastwood (@designedbymark) reported@ThreeUKSupport This issue is across the whole M27 5 area - I’m not sure why the model of my phone would delay the works you are doing?
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Mark Nixon (@Mark__Nixon__) reported@ThreeUKSupport Sorry Charley but I’m tired of explaining the problem over and over again. Long story short I wrote to head office via post and my reply ignored all of my points. I need someone to tell me we are at an impass so I can proceed with the ombudsman.
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rose (@whatisyourpaint) reported@ThreeUK any reason why there’s no signal and no data in abergavenny, south wales?
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Simon Hopkins (@SimonandSiobhan) reported@ThreeUKSupport I'm on three, friend is on smarty and as smarty uses the three network thought it would be an idea to tag both operators about the issue with their cell site in BB11 Burnley.
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Mike Johnson (@mikejohnson90) reportedSignal on @TheO2 is shite, @ThreeUK take me back, I’m sorry I left
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V (@judytobins) reported@ThreeUKSupport Hi in the B74 area I am not getting any phone signal, it's been like this all day?
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Peter Michael Wiles (@PeterMichaelWi1) reported@ThreeUKSupport For the 17th time... the required email will arrive within 48-72 hours....how many lots of 72 hours does one have to wait for an email. Check the Complaint No. In your system
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michael gavin (@mik1180) reported@ThreeUKSupport Yes and yes, I get a weak signal now and again but data is really slow compared to my previous contract.
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Peter Michael Wiles (@PeterMichaelWi1) reported@ThreeUKSupport And not a single phone call to my wife from any Supervisor at Three...promised numerous times. Never anything other than promises to the future that are never fulfilled. Customer Service??
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Roger Dodger (@Roger_T_Dodge) reportedfor the love of god dont use @ThreeUK they are ****