3 (Three) outages and service status in Guildford, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Martin Crowe (@Martincrowe52) reported from Horsham, England@ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!
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Iain Law (@iainlaw) reported from Aldershot, England@ThreeUKSupport There has been practically no data service for over the past week. Yet if you leave the area and enter what I assume is the next base-station location, you get it back.
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Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, EnglandVery sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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SW 6 (@steve1964sw6) reported from Camberley, EnglandCan't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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Stuart Zissman (@stu_ziss) reported from Fairlands, England@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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Penny Power OBE (@pennypower) reported from Farnham, EnglandDear @ThreeUK I am already a customer and you are constantly bombarding me woth sales promo calls- please please stop
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Josie Rice (@MissRice_PE) reported from Camberley, EnglandCurrently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!
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Sam Young (@samyoung45) reported from Bagshot, England@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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sue s (@peacemakeruk) reported from Guildford, England@ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents
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Graeme Hutchison (@gdhutchison) reported from Fleet, England@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Tony Thompson-Bowers (@foxy2856) reported from Sandhurst, England@ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡
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Konstantinos B. (@kostasbotonakis) reported from Ash, England@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England@ThreeUK please could you sort poor service and customer relations out!!!!
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Nikki Hayler (@Nikki1618) reported from Virginia Water, EnglandWhy is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Mike (@allanmike03) reported from Camberley, England@ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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David McKean (@keanie14) reportedYour solution is to send me a link to a chat which won’t open. Any chance someone can just call me to sort this?! @threeuk
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Airlim (@Mainstreamlive) reported@coveragechecker @ThreeUK Nah no favours I could call in but then I would want everyone to get good signal and at least something decent lol ah the masts they were a good thing, at least you get some really good stuff lol
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PokéMalarkey (@PokeMalarkeyUK) reportedI am trying to cancel a phone contract. Your live chat keeps kicking me out as soon as I tell them that I don't want a "better deal". Why won't you let me cancel this? Surely this isn't legal? @ThreeUKSupport
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F 🇧🇩 (@F_Drippo) reported@ThreeUK Network is so bad 😑
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M 😎🏖👣🐧 (@MaxMgbrv) reported@ThreeUK Every time I get a spam call I’m going to send you an invoice for £5,000 for illegally selling my data Do something about all the spam calls? It’s 100% your fault - absolute shitshow for giving our numbers away to all these pieces of crap
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'Name can't be blank' says x, so that's my name (@KMB193) reported@scampaboy @ThreeUK They are awful, and their agents can't help with anything. Told me to go in store, I asked what they can do, agent can't and just said that's my option!!!
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Zoe Martinez (@zoemartipulse) reported@DavidCl88428325 @ThreeUKSupport the network choosing unemployment again
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Danielle (@elektramonster) reported@ThreeUK @ThreeUKSupport this service is becoming worse, have just arrived in weybourne Norfolk and it's dead. Have to drive over half hr in any direction to get scraps of signal. Having to rely on free WiFi just to let family know we're alive! What is going on?! #three
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Mark Baroney (@bardne53756) reported@ThreeUK have refused to cancel my broadband and told me I need to go 17 miles to nearest store to sort. Had to file complaint as unable to do so. Terrible customer service.
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Charlie Halstead (@CharlieMansfi17) reported@coveragechecker @AndyUK_52 @ThreeUK It’s just ridiculous. It shouldn’t be about pairing flagship phones with flagship plans. If a phone supports the network’s full capabilities, then every customer on that network—whether they’re on pay as you go or pay monthly—should have equal access to the same 5G service.