3 (Three) Outage Report in Guildford, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (54%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Guildford, England
The most recent 3 (Three) outage reports came from the following cities: Chertsey, Aldershot, Woking, and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
 Chertsey
|
Phone | 13 days ago |
|
Aldershot
|
Phone | 1 month ago |
|
Woking
|
Internet | 2 months ago |
|
Horsham
|
Internet | 2 months ago |
|
Woking
|
Internet | 2 months ago |
|
Farnborough
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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The Duped (@TheDuped1) reported from Bramley, England@ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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click'n'knit (@siouxian) reported from Wokingham, England@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Graeme Hutchison (@gdhutchison) reported from Fleet, England@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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Randombiz (@RandomBiz) reported from Esher, England@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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me (@toffee_7) reported from Godalming, England@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, EnglandVery sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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Martin Smith (@Mpsmiffy) reported from Horsham, England@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Konstantinos B. (@kostasbotonakis) reported from Ash, England@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Emma Kennedy (@ekennedy29) reported from Wokingham, England@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Nick Szewciw (@Touring_Tech) reported from Camberley, England@ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.
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Nikki Hayler (@Nikki1618) reported from Virginia Water, EnglandWhy is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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JMP 🇬🇧 (@BIGrsJ) reported from Horsham, England@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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Steph Weller (@stephweller97) reported from Guildford, England@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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GrumpyNorthernGeezer (@northern_grumpy) reported@ThreeUKSupport Another day of unusable internet from 3. This is day 4 where I’m showing speeds of 0.4mbps on my Huawei home router and also on two household phones. Reported the issue, given a ‘ticket’ … still unusable. Just what am I paying £20 a month for?
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Yair Perez (@YairPer88841518) reported@ThreeUK Do not trist this company, i chamge network because the prmised a £100 and it never happened so had to report them to trading standard. Coverage is very poor and internet doesnt work most days. Void void
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AngstyJew🎶 (@That_Musician) reported@ThreeUKSupport I had to call my bank overseas because a fraudulent transaction. It was important to cancel certain transactions, I need to make sure I am not billed for this because this was an urgent security call. @KeyBank_Help will not cover the costs of calling.
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Tuesdéh (@Tuesdh1) reported@ThreeUK is there any reason for the network outages everyday? And the absolute ***** download speeds? Takes over 2 hours to download 3.5gb👌
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mathew laurence (@kilcoyne2089) reported@keithtribe @O2 @ThreeUK Mines also service is dire latley
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Ash 🏴☠️🏴☠️🏴☠️🏴☠️🏴☠️🏴☠️🏴☠️ (@mr_ash_w) reported@ThreeUK Probably the worst network in the UK. I had perfect signal at home for 5 years. Then nothing. Three denied anything had changed and just kept blaming my phone. That phone connect to Tesco Mobile when I cancelled the Three contract. Awful customer service.
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Alan Ramsay (@_aramsay) reported from Shrewsbury, England@ThreeUKSupport Thanks for the update @ThreeUKSupport - how can I get an update as to when they have investigated and what / when the resolution will be?
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Kiteman (@KitemanX) reported@ThreeUK @ThreeUKSupport Incredibly annoyed, frustrated and highly dissatisfied customer here. Your "support" functions on your website & app take me in circles. Support phone numbers do not connect. Your service is not fit for purpose. DM me to keep my business.
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Del Boy (@frazzleg123) reported@ThreeUKSupport Ah, okay, that makes sense. So if I order the 5g model and sim, will that future proof me for when 5g is available in my area, and will just run at 4g in the mean time, or is it locked at 5g and if no signal is found, you get nothing? Thanks for the help Jade.
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Jack (@JackCCLow) reported from Moulin, Scotland@ThreeUKSupport Hi @ThreeUKSupport. Looks like we have another issue in PH16 5EL area. Any idea when service will be back to normal?