3 (Three) Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Woking, Horsham, Bordon, Farnborough, Aldershot, Guildford, Camberley, Fleet, Godalming and Bookham.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Horsham |
Internet | |
| Bordon |
Internet | |
| Woking |
Internet | |
| Farnborough |
Internet | |
| Aldershot |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Nick Szewciw
(@Touring_Tech) reported
from
Camberley, England
@ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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Tony Thompson-Bowers
(@foxy2856) reported
from
Sandhurst, England
@ChrisMoyles I’m having issues with @ThreeUK @ThreeUKSupport at least you can see on the website there mast is not working. 3 mobile site is also not working to check. 😡
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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The Duped
(@TheDuped1) reported
from
Bramley, England
@ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....
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me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Jones
(@amyjones19) reported
Been on contract for phone my whole life, try to sign for a new one today with a perfect @ExperianExperts score, yet got declined by @ThreeUKSupport today even though I have nothing on my credit score??? Help!!!
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Sean Cannon
(@Se4nC) reported
.@ThreeUK massive issues contacting and getting with @ThreeUK. I have been charged twice and not getting any support to rectify the situation. Terrible service. Would not use them again.
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Xander Byrne
(@xanderbyrne) reported
Awful experience upgrading this time. @ThreeUK really need to review their customer service. Paid an early upgrade fee two months ago and still no phone. It’s now past the date of a normal upgrade with £0 fee but still getting charged. 👎🏼
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Glass Jar Of Moles
(@GlassJarOfMoles) reported
@ThreeUKSupport The two days have passed now. No SIM card in the post. It's nearly 2 weeks since the request was put in for a replacement SIM. Lots of empty promises from your customer services. Despite having on your records that my mum is vulnerable...
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Max
(@MaxTallant22) reported
from
Wakefield, England
@ThreeUKSupport just got a sim only package with yourselves but reception/mobile data seems to be incredibly slow? Got my works phone which is with Vodafone and no issue their? Could you advise please, got my sim only in the new iPhone mini, thanks
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George Hopkins
(@GeorgeHopkins15) reported
@ThreeUK why have you charged me for a paper itemised bill I've never had or asked for?
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Colin Nicklen
(@Colinnicklen) reported
@ThreeUK is there any issues with 4G in Northumberland, I use 4G broadband which normally works perfectly but in the last few hours it will only connect to 3G network
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Higher Transmissions
(@alballentyne) reported
Makes you wonder if companies like @ThreeUK care about their #customerservice or just making money. If anything I'd say it's option two. I have made a formal complaint and taken it to the @FSCS already. So much for three saying they had resolved my complaint in the autumn. No.
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Elektroworks
(@ElektroworksUK) reported
@MrJosephValente @ThreeUK @Apple The phone comes with a Lightning cable right? You can use any USB plug to get it going. Not supplying a plug cuts down on both waste and packaging.
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Lidia Ghezan
(@Lidialvarezz) reported
@LiviuGhezan @ThreeUK Everytime we try to talk or do something online it is just impossible... he has no signal. Please just let him go