3 (Three) Outage Report in Guildford, Surrey, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Guildford come from postal codes GU1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (50%)
-
Phone (21%)
-
Total Blackout (19%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Horsham, Guildford, Fleet, Farnborough, Woking and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
Phone | |
| Horsham |
Phone | |
| Guildford |
Wi-fi | |
| Fleet |
Phone | |
| Farnborough |
Internet | |
| Horsham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
-
Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
-
Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
-
Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
-
sam james.
(@jamesysam002) reported
from
Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
-
Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
-
Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
-
Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
-
click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
-
Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
-
αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
-
Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
-
Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
-
Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
-
me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
-
JMP 🇬🇧
(@BIGrsJ) reported
from
Horsham, England
@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.
-
Martin Smith
(@Mpsmiffy) reported
from
Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
-
J A M E S A L L C H I N
(@JamesAllchin10) reported
from
Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
-
SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Dave Ritchie
(@davejritchie) reported
@ThreeUKSupport That's pretty pathetic response in this day and age. Your IT systems should be able to recognise an emergency number and not cut it off. If not then this is something your IT folk should be sorting now. Sure I'm not the only one who thought @NHS24 were blame. When its @ThreeUK
-
Elliot Brough
(@elliotblueboys) reported
from
Camberwell, England
@ThreeUKSupport Congested, it was all night and I recieved a message saying my provider had temporary turned the signal off!!!!
-
Dave Ritchie
(@davejritchie) reported
@ThreeUKSupport So how do i get past this? Don't have landline. Need to contact 111 for 81 year old mum and still long waiting time. You haven't provided any solution!
-
Ammar Haj Ahmad
(@AmmarHajAhmad) reported
from
Hammersmith, England
@ThreeUKSupport Can you provide a solution please?
-
Dave Ritchie
(@davejritchie) reported
@ThreeUKSupport Think it is absolutely shocking that you cut calls to emergency numbers. I had to call 111 last night for my 81 year old mum. Waiting time was 2 hours. Just before 2 hours up call was disconnected. Tried again and same thing happened. @NHS24 do not cut calls.
-
Fred
(@froddd) reported
@ThreeUKSupport I’ve finally left your terrible customer service behind for another network. However, I’ve just received a final bill for £9.37, which includes a £10.49 early termination fee. This is odd, given I was told there would be no charge for cancelling, and also…
-
OfficiallyPanda
(@OfficiallyPanda) reported
@ThreeUKSupport hi, me and my wife have very slow internet on our phones. We are in Windsor. Says we have 4G/5G with full signal but when we do speed tests it’s showing 1Mb download and 0.5 upload ….
-
NHS 24
(@NHS24) reported
@davejritchie @ThreeUKSupport We’re really sorry for the long wait time Dave. Our service is exceptionally busy. If you can use Wi-Fi calling or a landline, your call should not be cut off by your mobile provider. Sending Best wishes to your mum.
-
Name cannot be blank
(@thateejitsteve) reported
@DorisVulva @ThreeUKSupport Did you manage to reset the hub? If the password still doesnt work, i'd take it back to 3. Even if they power it on in the shop they should be able to get you connected or replace the hub. Don't leave without a working one or your money back.
-
NHS 24
(@NHS24) reported
@xElleJaayx @emmaawhitehead_ @ThreeUK Hello Elle. Apologies for your long wait while our service is exceptionally busy. If you can use Wi-Fi calling or a landline your call should not be cut off. Take care.