3 (Three) Outage in West Molesey, Surrey, England

@ThreeUK @ThreeUKSupport Hello. I am still waiting to find out why I can get no signal at all in my house at GU25 4DT....... Please reply! Thank you!

@ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

@ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g

@ThreeUKSupport No I didn’t. I’ve been to the store multiple times but am always told the manager is the only one that can cancel my account, but he hasn’t been working. Ridiculous service.

@ThreeUK please could you sort poor service and customer relations out!!!!

@ThreeUK again our signal availability in GU25 is non existent!!! This happened for a week two weeks ago and as if this morning nothing. Please let me know what is going on!!!

@ThreeUK you cant even properly provided 3G and you are raving about 5G......get your head back to this planet earth and improve your shitty service.

@ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents

@threeuksupport just got home WiFi yesterday and network is slow so it’s unusable. Customer services continued it’s a technical issue in my neigborhood, but I’m being sent in circles to cancel the account. Please help.

My internet is so slow I’ll have to remember to download stuff on Wi-fi for my commute to work again 🤯 #throwingitbackto2015 #internetproblems #iphone @ThreeUK @ThreeUKSupport

@ThreeUK has to have the worst service in the world 🤬

@ThreeUKSupport hi my phone won’t connect to a signal I’m in kings cross London is there a problem tried restarting it still nothing

@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

@Mark_Rozay @ThreeUKSupport I left for this reason. Join EE you won’t have any issue

@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...

@DanOnkar @ThreeUK Their 3G / 4G is the worst.

@ThreeUKSupport your network is absolutely awful, I can’t wait to move and have signal like everyone else

@thatfreyr @ThreeUK The worse company ever. I had a business trip, went into the store to see if my tariff covered international calling data etc and I was reassured that it was all good. Next thing I know I have a £400 bill! It took months to get this resolved. Terrible company @ThreeUK

@ThreeUK my contract ends next month, haven't been able to get a signal for ages. Your excuses was that the network has to many users. EE have promised me and shown me a strong signal. Goodbye

@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

@ThreeUKSupport evening, anyway I can block all calls from Italy, 3-4 calls a day, damn spam, block one and later call from another number #annoying #pissedoff

@ThreeUK have the worst service imaginable, my ex truly hated me for him to convince me to join this network 🙄

@ThreeUKSupport decided to go with a contract, sim arrives today, 20min on hold and an idiot agent just refuses to proceed with transfering the number for no reason - now have 2 numbers none of which one works!! #sortitout

I suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended

@ThreeUKSupport My bills... I have been trying to resolve it for 2 weeks now, writting on twitter, going to the shop etc. I want a refund of the data outside my subscription because i never been warned that I was outside and want to cancel my data boost

@ThreeUK @PedroClarke1 Congrats on being the first @ThreeUK, however your network in London is pants now. You defo have the cheapest plans but now I know there’s a reason for it.

@ThreeUKSupport You didnt understand my complains. 1) you have bad equipment that cant scan every type of documents. 2) your offices dont have access to edit user info. Thats why your offices are useless. You should fix this.

Listen I’m ready to leave this nonsense network! @ThreeUK @ThreeUKSupport

@ThreeUKSupport no service since yesterday

@ThreeUKSupport no service whatsoever since yesterday on 3 different phones. No message or warning on web yesterday, but now says outage. Just ridiculous, I’ll be leaving very soon.

I just can't wait to leave @ThreeUK! What a terrible service.

Are there data issues in NW3 @ThreeUK - seem to be

@ThreeUKSupport just to be clear, I did not receive any help from you!

The worse phone network to ever have is @ThreeUK even their customer service is disgusting can’t even solve my issues

@ThreeUKSupport I went to portugal but never receive a message that I will be outside my fata plan or whatever... so i don t understand! Can we fo something for it ... best

@ThreeUK is the most useless network provider ever

@ThreeUK are so useless worst network to be on can’t use it in central and yet you asked them to cap and they want to over charge you and cut your line ...

@ThreeUK disgusting customer service from #threemobile I have spent too many hours just trying to get through to someone to cancel my data sim being thrown from one incompetent person to another and now in store having just the same experience over the phone!! Shameful service.

@ThreeUK have the absolute WORST customer services.. I will make sure none of my friends and family ever take out any mobile services with them if I can... shocked by just how very useless they are!!

@ThreeUKSupport Well fingers crossed it improves come wednesday, I’ve had issues for sometime on and off around here now

@ThreeUK and @NintendoUK it seems #Three5G service does not work at all with #nintendoswitchonline this is now a complete show stopper for me! Switch games that don't use the online service like #fortnite or #PaladinsGame work fine but this #NATTypeD issue cripples online!

@ThreeUK is 9.45am,4 customers waiting to be served. Wait 20 mins to get help, NO REPLACEMENT SIMS in stock. 😳You have one job. No one on the online chat. Now paid £15 for a payasyougo sim as you can’t even give the customer credit.Get it together #endcontract

@UKKelendriaa @ThreeUK Mine is £8 😭😭😭. Three needs to fix the signal issue cause it’s annoying

@ThreeUKSupport Thank you still waiting sadly don’t think the response will come. This morning I am ringing 3 to get my balance of account as I have closed the account I have been on hold for 29 min so far amazing service 😡😢😠😭

@ThreeUKSupport I need help to cancel my contract, I was waiting more than 1 hour on the phone, this is ridiculous

@ThreeUK I’m trying to contact your customer service and no one help me! I was waiting more than one hour and nothing! The chat doesn’t work. What a rubbish service

@ThreeUKSupport Hi yes, it is correct but it’s also not linked to just one post code this is a near constant problem and switching between 3G / 4G doesn’t help. My phone signal is always fine for calls and texts it’s just the internet.

@Jimmyavenger @PositiveLad @ThreeUK @ThreeUKSupport Vodaphone have been issue less since I took them up in March. £22 a month for unlimited EU calls, texts and data (no cap) plus 500 US minutes and global roaming for free. Oh AND they threw in a years free subscription to either Spotify or now tv

@ThreeUK I beg you guys fix you’re network coverage. Everywhere I go I can’t get any signal 👎🏾👎🏾

@ThreeUKSupport Tethering not working at all on 4G and with errors on 3G in Clapham today :(

@ThreeUK is there a problem with the mobile internet in the fort william area, PH33 7NL

@ThreeUKSupport Sometimes have to put phone into flight mode then back on again to get signal . Partner having same problem so it’s not just my phone that’s having the issue

@ThreeUKSupport Broadband service is terrible today. 0.62Mb/s, no signal issue, no coverage issues in my area, full 4G coverage. No reboot or factory reset helps. Customer support told me to phone back in 2 hours because "their applications aren't working". Not happy.

@ThreeUKSupport I don't get service..

@ThreeUKSupport I've gone back to 3G because 4G is just too poor in too many places now. Looks like I'll have to move providers after being with you for 6 years!

@ThreeUKSupport Three rang me and asked if I wanted to upgrade. I never needed to so it was moved to sim only. No I did not notice it going out my bank until I checked when I could upgrade it was November last year. Then I realised it wasn’t changed over

It’s so tired of this network provider, £64.57 a month for atrocious connection and make matters worse they give the most shocking solutions ever @ThreeUK FIX UP MOTHERS!

@ThreeUK useless one of the kids phone was stolen yesterday. Gone in to shop on #Brighton and was offered an upgrade. Seems your upgrade system is down and has been all afternoon . No time to come back, so off to @CPWTweets I go to buy out right.

@ThreeUKSupport I believe it's the end of November, so upgrade end of Oct. However that isn't the point. I on live chat agreed to a new contract and three backed out. I was also NEVER informed about early upgrade fee.

I feel to leave @ThreeUK, the service is shocking.