3 (Three) Outage in West Molesey, Surrey, England

Hi @ThreeUK @ThreeUKSupport can you advise why @Bitly seems to be blocked on your network - it is very annoying

Really curious to know when @ThreeUKSupport @threeuk will finally provide a good service in king cross before all the customer leave this sh*t services!

@ThreeUKSupport Done this dance already, it never worked, nobody can be expected to turn off all notifications for every app one by one, and that wasn’t the issue. Your charges are exorbitant and your signal was abysmal over there.

@dsquareddigest @ThreeUKSupport I find this frequently with Three. Often, switching flight mode on/off cures it. Other times, it’s just the network being thoroughly broken.

@ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

@ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .

@ThreeUK fix your internet you bastards. Robbery is what your doing to me

@ThreeUKSupport Not sure. Is there any update as im@having major problems

All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

@ThreeUKSupport are there issues with your in the #ub10 area being having issues since yesterday on and off. Data connection keeps dropping.

@ThreeUKSupport Ridiculous when you think I’ve been a customer for over 9 years, have recommended @ThreeUK to so many people, got all my family using you and have a second contract with you. Customer service has really gone downhill since I first joined 👎

@ThreeUKSupport Appreciate your help but it’s not really good enough tbh- think it’s time to cancel after the shocking customer service I’ve had recently. Lied to by a store, hours wasted on the phone & now I can’t even get my money back (for YOUR mistake) without wasting more time on the phone.

@bluemoonstar @ThreeUK Three are awful in London. @EE are v good

@ThreeUKSupport Still not working.

@ThreeUK wtf is going on with your network today I've had such spotty reception even though it's saying I have full 4 g

What’s wrong with @ThreeUK in NW3 on Haverstock Hill can’t get any signal

@StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.

Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks

@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫

@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

@ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.

@ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job

@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly

One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport

@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

@ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…

@ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.

@respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.

@ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.

OK my phone network is finally back, ****** pricks the lot of you @ThreeUK

@ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡

@ThreeUK has provided the worst service i have ever experienced. Constant drop calls, no coverage and constant failed messages. Bye bye

I wonder if @ThreeUK is going to give us some credit for this loss of service

What's going on @ThreeUK very poor data quality today.

@ThreeUK @ThreeUKSupport sort out the phone signal!!!!!!! I refuse to pay my next month bill

@MontyTweeet @ThreeUK Unlimited everything. £20 a month. Altho internet connection is so shit i have to switch 4g off every now and then to use it. And compared to virgin’s 4G. It’s sooooooooo much slower.

@MontyTweeet Legit just waiting for my bloody contract to run out. @ThreeUK network run by crooks

@ThreeUKSupport How about all day..... ALL DAY with NO service at all!

@chriskanedev @ThreeUK Only through a public network on my phone, can’t my laptop.

@chriskanedev @ThreeUK 👍🏻 actually not a bad idea!

@ThreeUK sort your shit out! Internet is ******

So 3 Network has been down as early as 4:30am .. it’s now Lunchtime for me at work and still no Data or Phone Services available 😤🤔 having to resort to my work WiFi 😭 I have Unlimited Data WTF .. so I’m expecting a days compensation @ThreeUK @ThreeUKSupport

@ThreeUKSupport I have had intermittent service for 7-10 days now. Phone calls breaking up, to no service. In the house, no signal. Why did I ever leave EE. I had service literally everywhere. 😡😡😡

@ThreeUK I’m in London, wife in Devon. Neither of us are able to use our phones currently. Our Three home WiFi also down so all home entertainment not working. This isn’t ‘some’ people affected, it’s most if not all. Appalling.

three network being down is so helpful for us self employed folks 👍🏽 and to think it wasn’t long ago i was looking at changing networks for an phone upgrade...@ThreeUK @ThreeUKSupport

@TheHodge @ThreeUK Three. It's a known problem though

@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

So @ThreeUK network is down. Dead.

@ThreeUKSupport why no customer information. PR nightmare. No information is unacceptable. Many social media or news outlets to use.

@markwb_23 @VodafoneUK @ThreeUK @TheO2 @EE Been with 3 for years not had a problem with them ,

@ThreeUK Worst customer service and the unlimited plan is not!!! Unlimited!!! I’m stuck in a “unlimited” plan and.. they jacked the price up!

@ThreeUK Definition of Failed Network

@alxarchie400 @Three_Is_Broken @ThreeUKSupport Exact same issues here mate....they've problems everywhere. I'm switching as soon as I can. All I've had are excuses and false promises.

@stevegoodman @ThreeUK It's scary that we're getting these speeds OTA. 5G is live in Guildford city centre on EE and Vodafone, I've got a colleague who gets 343Mbps down on his phone... Unreal 😅

@ThreeUK what on earth is wrong with your network. Really really patchy (cutting out) and no 4g or 3g. I'm in central london.

@ThreeUKSupport That the issue has been sorted (but it hasn’t). Also have been told that you don’t offer any form of compensation despite no service for weeks and not being able to go to a store to sort it for a while.

@mrdannorman @ThreeUKSupport It has been so sudden. I’ve had really good service until now but it’s suddenly gone awful. I’m hoping they’ve just been doing work and it’ll go back to normal ASAP!

@ThreeUKSupport I got the new AI cube today from you, and the fastest speeds I can get are around 1mb/s in the city centre. Are there problems or should I return it

@ThreeUKSupport @ThreeUK I AM ABOUT TO LOSE MY SHIT! I JUST UPGRADED MY PHONE I TOLD YOUR OPERATORS MULTIPLE TIMES THAT I HAVE MOVED HOMES & FOR THEM TO SEND MY NEW PHONE INTO THE STORE FOR ME TO COLLECT IT