3 (Three) Outage in Hillingdon, Greater London, England

@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.

@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...

@ThreeUK Hi, I bought online a sim a week ago but I haven’t received anything.The phone number on the mail is closed,the chat is not working and there’s no way to contact you. In the meantime I’m paying my monthly fee. How can I check where my sim is?Can I collect from a store?

@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

@ThreeUKSupport Thanks Laura. Do you have a date for when you plan to support watches?

@steviemetime @ThreeUK Goodness. You have been promising that eSIM is “coming soon”, for (literally) years @ThreeUKSupport Please just be honest with your customers. If you are not going to support it, we can go elsewhere.

Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK

@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke

@ThreeUK When you have just increased my plan from the half price to full price and I get less than full service I find it less than acceptable!! No response from your phone help desk or twitter help service !! Want to leave ASAP !!

@bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈

@ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough

@OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !

@OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈

Anyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢

@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport

3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!

Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.

@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.

@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.

@ThreeUK Are you still allowing 3rd party companies to steal money off customers and when raised you offer no support?

@ThreeUKSupport I do know that three doesn’t support apple watch .

@ThreeUKSupport every time I call Three to cancel my home broadband contract the call gets dropped. How can I get my contract cancelled without spending hours on hold before I lose the call?

@ThreeUKSupport They closed it but the problem hasn’t been resolved. The phone operator was really dismissive as well it felt like he didn’t care quite frankly

@ThreeUKSupport I have just been hung up on by support line overseas while waiting for an answer, I ordered an esim on your website and received a trio sim, I am more than disappointed and annoyed to be cut off so rudely

Then when i was told I wouldn’t pay until i spoke to a manager. I was told @ThreeUK would pass my account to debt collectors. It is terrible customer service by @three and would recommend any other network

@ThreeUK can you please tell me when the internet will be up to speed again? In newhaven area. It’s been slow for days now.

@ThreeUKSupport Do Three UK support e-sim yet?

@ThreeUKSupport Im on the phone to customer service now and they say they cant find the order!

@ThreeUKSupport Hi, but it was preventable. I contacted your team YESTERDAY to state I didn’t request a PAC code. Your advisor said he would cancel it: he didn’t. Now thousands have left.