3 (Three) Outage Report in Bagshot, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Bagshot, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bagshot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at 3 (Three)
3 (Three) is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bagshot, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Woking, Hayes, Farnborough, Aldershot, Guildford, Slough, Camberley, Fleet, Bracknell, Windsor, Godalming and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Hayes |
Wi-fi | |
| Woking |
Internet | |
| Farnborough |
Internet | |
| Aldershot |
Phone | |
| Woking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Bagshot, England
Latest outage, problems and issue reports in Bagshot and nearby locations:
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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chris froome+
(@floppyrubber) reported
from
Hillingdon, England
@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Kenny Cosplay Stuff
(@kennycosplaystu) reported
from
Bracknell, England
@ThreeUK are you guys having an outage? My mobile Internet can't reconnect
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Proindia
(@Proindia6) reported
from
Hillingdon, England
@ThreeUK what happen in Hayes area .. bad bad signal.. not even 4g ... it was 5g before..West London..
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Richard Sharpe
(@Sharpey) reported
from
Maidenhead, England
@steviemetime @ThreeUK Goodness. You have been promising that eSIM is “coming soon”, for (literally) years @ThreeUKSupport Please just be honest with your customers. If you are not going to support it, we can go elsewhere.
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Richard Sharpe
(@Sharpey) reported
from
Maidenhead, England
@ThreeUKSupport Thanks Laura. Do you have a date for when you plan to support watches?
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Adam
(@AJM76) reported
@ThreeUK Why are you telling customers on the South Coast of England they will have NO internet for five days? What is happening? People are paying for a service they are not getting at a time of year when they will be at home more and more likely to use the internet!
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kevin wills
(@k_willsy) reported
@ThreeUKSupport Hi Anthony, are you possible to give a time of how much longer it’s going to be down? are we talking a few more hours or is it more like 12 hours
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Chandra
(@Chandra63826964) reported
@adekoya_k @ThreeUKSupport Text @daverecovery01 to fix your account immediately
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Phil
(@Phil73273623) reported
@TutanotaTeam @ThreeUK I can access both tutanota on iphone and android on the three network (smarty). If its an age thing could this be on PAYG tarrifs which unlike pay monthly you dont have any date of birth info required on the account? Just a thought
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😮💨
(@BradleyHuds_) reported
@ThreeUK such bad service 😢
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Sylvia Milne 📚
(@Libmoggy) reported
@Mxnny691 @ThreeUKSupport So yours is stuck at Stoke. Mine is stuck at Hinckley on its way to Stoke #DPD No doubt if it finally gets to Stoke it will sit there for another few days due to an “unexpected issue”
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Ross McKillop
(@rsmck) reported
I wonder when will @ThreeUK / @SMARTYMobileUK start complying with UK General Condition C6 ?.. Three calls in the last 30 mins from an Amazon scammer in India using spoofed numbers in the O2 range that aren't active on the network. Do better (not just you, the whole* industry)
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Kieran Taafe
(@KcTSpark) reported
@ThreeUKSupport Hi Nathan, it came from your shortcode number, it just shows "Three", I am confident it was a legit message but unsure why I got it. I am a Three customer and recently completed an upgrade. Thanks!
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Michael Gerrard
(@Michael45520585) reported
@ThreeUKSupport Hi Jade, Im afraid I have not been given anyones contact details at the fraud team and have had to deal with it all through customer support. I do have a Case ID though
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the_gelfling👾💙🇺🇦
(@TGelfling) reported
@ThreeUKSupport @ThreeUKSupport this is continuing to happen and more people have replied on the thread. What is Three doing to fix the issue? It's extremely frustrating to have internet drop off when you're working from home. I will have to cancel my contract and ask for compensation.