3 (Three) Outage Report in Henley on Thames, Oxfordshire, England
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The latest reports from users having issues in Henley on Thames come from postal codes RG9.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (53%)
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Internet (31%)
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Total Blackout (10%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Reading, Wokingham, Henley on Thames, Maidenhead, Ascot and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Phone | |
| Reading |
Total Blackout | |
| Wokingham |
Phone | |
| Henley on Thames |
Total Blackout | |
| Reading |
Phone | |
| Reading |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough
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ɥʇɹoɥ ʎuuɥoɾ
(@orfy) reported
from
Maidenhead, England
@rc81_ @ThreeUK Just had the same thing. Am about to have a live chat with Customer Service to check if it’s a scam- will let you know...
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@ThreeUK When you have just increased my plan from the half price to full price and I get less than full service I find it less than acceptable!! No response from your phone help desk or twitter help service !! Want to leave ASAP !!
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!
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Richard Sharpe
(@Sharpey) reported
from
Maidenhead, England
@steviemetime @ThreeUK Goodness. You have been promising that eSIM is “coming soon”, for (literally) years @ThreeUKSupport Please just be honest with your customers. If you are not going to support it, we can go elsewhere.
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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simon ramskill
(@lliksmar) reported
from
Twyford, England
@ThreeUKSupport A new one so I can use the dual sim capability in a new phone . Was told by support trial had ended and wait and see ...
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jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !
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Jo
(@JoCollins_x) reported
from
Maidenhead, England
@ThreeUK I am sick of paying £86 a month for 4G that doesn’t work! Once again another day I can’t send texts or make calls because your network is down
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Richard Sharpe
(@Sharpey) reported
from
Maidenhead, England
@ThreeUKSupport Thanks Laura. Do you have a date for when you plan to support watches?
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@Dinalli @ThreeUK I hate Three, can’t wait to leave them 🙈🙈🙈 nothing but issues since I last contacted them, they just didn’t care enough !!! Hope you get your issues sorted mate xx
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK
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ɥʇɹoɥ ʎuuɥoɾ
(@orfy) reported
from
Maidenhead, England
@rc81_ @ThreeUK A bit troubling that they were aware that I’m a @ThreeUK customer though, but Three said there had been no security breaches
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simon ramskill
(@lliksmar) reported
from
Twyford, England
@ThreeUKSupport Hi but I am an existing customer ? Although not for long if I can’t get an e-sim for my phone!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Keita Lynch
(@KeitaLynch) reported
I would feel much more valued if @ThreeUK operators knew how to copy and paste stock responses without formatting to make it less obvious. Human fail. A bot might actually be better #artificalintelligence ftw
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Carly Flitton
(@carlyflitton) reported
@ThreeUK my partner has been on the phone with you for over an hour passed around to 4 different people and all he needs to do is start a new contract. Your customer service is shocking. Very close to cancelling whole contract.
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Electronic Eyes
(@eyes_electronic) reported
@ThreeUKSupport Having trouble buying your data passport in Dubai using a wifi connection. I don’t really want to allow roaming until *after* I’ve bought it, otherwise I’ll immediately incur charges. Can you help?
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Deano
(@Deano_AFC_14) reported
@ThreeUKSupport It requires me to login with an email account, which is not in use anymore so I can’t login and the password is also sent to there
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fola gorwyn
(@phormose) reported
@ThreeUK I DM'd customer support 3 hours ago but no answer so far
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Laura
(@Kakiste) reported
@ThreeUKSupport Hi. I've been with you a number of years (since 2015 I think) and my contact is now a sim only one. I have an S6. In last few days my network coverage has stopped- Access the internet/apps is just fine on Wi-Fi -any attempt to make calls leads to a "inset sim" msg
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Laura
(@Kakiste) reported
@ThreeUKSupport I've tried taking the sim out and putting it back in, just in case I'd somehow knocked it out of position but it still doesn't work. Last time I had a new SIM was in 2015 when I got my current handset
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Claire Harris
(@ClaireH80332104) reported
@ThreeUK as normal your Internet has gone down again, you lie about the speed on your page!I'm sick of paying money out for a rubbish service!someone needs to contact me ASAP!
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Glen Wakefield
(@glen34237337) reported
@ThreeUKSupport The problem is historic in our village. I just want to know if there are plans to improve the coverage in the village (Bottisham Cambs), in the short term. I understand there will be general improvements in Cambridge but asking for my specific village
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vanessa
(@vfwoolnough) reported
@ThreeUK this is bonkers!!! Why can I get a new deal with you, but have to have a new number. Then can’t keep my old number. Why can’t you offer me the same deal as a current customer 😡😡