3 (Three) Outage Report in Henley on Thames, Oxfordshire, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Henley on Thames, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at 3 (Three)
3 (Three) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Reading, High Wycombe and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK
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simon ramskill
(@lliksmar) reported
from
Twyford, England
@ThreeUKSupport A new one so I can use the dual sim capability in a new phone . Was told by support trial had ended and wait and see ...
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ɥʇɹoɥ ʎuuɥoɾ
(@orfy) reported
from
Maidenhead, England
@rc81_ @ThreeUK A bit troubling that they were aware that I’m a @ThreeUK customer though, but Three said there had been no security breaches
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough
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Richard Sharpe
(@Sharpey) reported
from
Maidenhead, England
@ThreeUKSupport Thanks Laura. Do you have a date for when you plan to support watches?
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@ThreeUK When you have just increased my plan from the half price to full price and I get less than full service I find it less than acceptable!! No response from your phone help desk or twitter help service !! Want to leave ASAP !!
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Jo
(@JoCollins_x) reported
from
Maidenhead, England
@ThreeUK I am sick of paying £86 a month for 4G that doesn’t work! Once again another day I can’t send texts or make calls because your network is down
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@Dinalli @ThreeUK I hate Three, can’t wait to leave them 🙈🙈🙈 nothing but issues since I last contacted them, they just didn’t care enough !!! Hope you get your issues sorted mate xx
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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simon ramskill
(@lliksmar) reported
from
Twyford, England
@ThreeUKSupport Hi but I am an existing customer ? Although not for long if I can’t get an e-sim for my phone!
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.
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Richard Sharpe
(@Sharpey) reported
from
Maidenhead, England
@steviemetime @ThreeUK Goodness. You have been promising that eSIM is “coming soon”, for (literally) years @ThreeUKSupport Please just be honest with your customers. If you are not going to support it, we can go elsewhere.
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ɥʇɹoɥ ʎuuɥoɾ
(@orfy) reported
from
Maidenhead, England
@rc81_ @ThreeUK Just had the same thing. Am about to have a live chat with Customer Service to check if it’s a scam- will let you know...
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Kimberley 3.5% #FBPE
(@Kimbles848) reported
@ThreeUKSupport I have a b525 mobile broadband with you and for over a month now I have been getting speeds of 1-2 mbps, I've been in contact with you numerous times about this issue. You just won't sort it. How a, I supposed to work from home
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Rebel in my DNA
(@Rabia_Ali85) reported
@ThreeUK I requested to cancel my contract as I was in my 30 day period.. I have never experienced bad customer service... A. Your advisors beg us to stay on and B. Now I have no service... I need my PAC code I CANNOT afford to lose my number.
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Jim the Consumer 👀
(@JimTheConsumer) reported
@ThreeUKSupport Makes sense, although surely your network should be automatically re-routing traffic if their motorway is busy. Otherwise it kind of renders the whole quick mobile experience void if I'm having to trawl through my settings all the time
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Jamie Morris
(@Bloc90) reported
@ThreeUKSupport Hi I brought 5g Internet from you nearly 2 months ago now. Was fine to start with but the past week, I can't do anything. A reset works for about 30 minutes then I can't do anything. All the lights are green and will say I have no Internet. Any help please?
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Katie
(@katieatheart222) reported
My newly upgraded @ThreeUK @ThreeUKSupport phone is no longer providing mobile data. The handset I have has been out of stock since Tuesday. My old phone, which doses have mobile data working, now won't send text messages. Help! I can't cope without a phone, I'm self employed!
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jorginho lopez
(@pagejml) reported
@ThreeUKSupport hello guys I try to make my monthly payment, but I’m not allowed to can I have some help please, it’s say I’m not allowed to make calls from my number
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Cait
(@caitlin_hardiex) reported
I could scream at how **** @ThreeUK customer service is🤬🤬🤬
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Coach E
(@iameya_) reported
@ThreeUK you guys have the shittest customer support service, out of all the companies I am a customer for, you guys seem to piss me off every month
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Rebel in my DNA
(@Rabia_Ali85) reported
@ThreeUKSupport I requested for my contract to be cancelled as I was in my 30 day period.. I now have no service and no PAC code diabolical customer service.. just hung up..