3 (Three) Outage Report in High Wycombe, Buckinghamshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in High Wycombe, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in High Wycombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near High Wycombe, England
Latest outage, problems and issue reports in High Wycombe and nearby locations:
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Harefield, England
.@ThreeUK I’m getting fed up of receiving ‘text failed to send’ messages from you when recipients are responding to those same texts. Have tried everything suggested on your support site but makes no difference. Never had this problem with this phone on other networks. #Three
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Stef Mattana
(@stefmattana) reported
from
Reading, England
Dear @ThreeUK, your customer support people on the phone must stop asking account passwords to users as proof of ownership to get some help. It’s unethical and I guess also against the law.
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Tom Carter
(@tkcarter82) reported
from
Maidenhead, England
Hello @ThreeUK long time customer here, extremely disappointed to see that you are funding the mail, and that your name is alongside this article which dismisses actual hate crime as a hoax - please withdraw your funding from the mail or I will have to reconsider my account
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Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Yiewsley, England
@ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days
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Jam
(@Carefree_Jam) reported
from
Reading, England
@Rubensgirlx @ChelseaFC @ThreeUK Yeah I'd be losing my ****. Wait. BY 10!?!
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David Sansun
(@RFN_David) reported
from
Maidenhead, England
@ThreeUKSupport SL6 3LW, SL4 4PN, SL4 1TG, SL1 7EP - iPhone SE I’ve been with Three for 2 years and it’s been persistently bad in those places since then.
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
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Ian Burley
(@ian_burley) reported
from
Hemel Hempstead, England
@ThreeUKSupport It was nothing major, was going to enquire about a 2nd backup payg sim. I understand you do a free one with 200MB preloaded data. Also I'm an ex Three customer but signal at home was very poor. Curious to see if it's improved.
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Matthew John Earley
(@o0MattE0o) reported
from
Yiewsley, England
@ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...
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Jam
(@Carefree_Jam) reported
from
Reading, England
@idanknow05 @ChelseaFC @ThreeUK 😭😭😭 That really sucks bro. Hopefully they get a replica in the shops in Cambodia or something!
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TRANQUILITY
(@M_K_ESS) reported
from
Wendover, England
@ThreeUK Terrible customer service recieved today. Your happy to take my early upgrade fee but today you tell me you cant supply me with the new device until November 5th 2019, nearly 3 weeks later than when you told me I would receive the device. Very disappointing 😡😡😡
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?
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pete
(@thetwobutchers) reported
from
Reading, England
@ThreeUK so my wife upgraded but you sold her a new contract instead. take 2 payments each month and so far have refused to cancel the new contract and a have a debt co calling her, no words but your assistance to sort this has been disgusting.
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ComplaintBox
(@MeetuSuraj) reported
from
Slough, England
had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!
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Ian Burley
(@ian_burley) reported
from
Hemel Hempstead, England
@ThreeUKSupport It was the Hemel Hempstead Marlowes store. Clearly they need some help!
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Stef Mattana
(@stefmattana) reported
from
Reading, England
@ThreeUKSupport That was asked on live chat where I headed once I ended the phone call. Not sure if it was a language barrier issue with your staff but happened twice on the phone. Be careful, @ThreeUK, that was very worrisome for me 🚨
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed
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Russell Cox
(@RussWWFC) reported
from
Hazlemere, England
@BBCWatchdog @ThreeUK are hopeless. Took too much money on my last bill. Expect me to contact them to be refunded. On the phone for 30 mins yesterday, 20 today. No answer. Live chat not working, no response on Twitter support #watchdog
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Phillips
(@RetroWarwick) reported
@ThreeUKSupport So if tomorrow when it's still not fixed, who can I speak to at @three in the UK? 9 weeks this had been down and sozens of instances were you or your call centre staff have told me "it'll be fixed tonight" or said it was my phone at fault.
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Meii
(@QumeiiMeii) reported
@ThreeUKSupport I was able to and sadly chat couldn’t help either. I tried all the suggestions and got no results. I really think at this point you’ve mistakenly deactivated my sim or something.
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@goerlitzer_etal@mastodon.social
(@Goerlitzer_etal) reported
@ThreeUK Yeah great network. I cant even google in the centre of Cambridge. But sure, everywhere else it must be the greatest.
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Lisa Lovett
(@LovettLisa) reported
@ThreeUK I need to report a death. I’ve waded through all of your options on the 333 number (I am a customer too), and there’s no option suitable. Who can I call? This is a very upsetting time - I don’t want lots of menu options, just a direct number.
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Lew'
(@ItsCanavan) reported
@ThreeUKSupport Data issues in HU8 9ES. - My Broadband keeps dropping
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John Pollard
(@Blackcupraa) reported
@ThreeUKSupport still no better. Still cannot make or receive phone calls inside my house despite a new Sim card, speaking to your chat bot for over 30 minutes and getting disconnected. Now you're putting my plan price up despite offering 1/3rd of a service.
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An11
(@an11mo) reported
@ThreeUK Horrible connection coverage
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Sarah Ley
(@Pixie89sa) reported
@ThreeUKSupport For your information no other utility has treated me like this. Vodaphone, Octopus Energy, council tax, service charge. Social service, pensions have all treated me with kindness and efficiency. It’s no coincidence that we have changed internet provider after many years
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Mike Baker
(@MikeABaker12) reported
Sometimes the best way to solve a problem is to step back and view it from ‘the balcony’ So how is it @ThreeUK on a brisk 6 miler this morning, in an urban UK town there is no data signal (so no @Spotify), and it’s not my expensive iPhone or settings !!! #feedbackisagift
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JLW
(@JLW9180284) reported
@ThreeUK Hi, is there a service outage in PL14 area? - J