3 (Three) Outage in High Wycombe, Buckinghamshire, England

@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊

@ThreeUKSupport SL6 3LW, SL4 4PN, SL4 1TG, SL1 7EP - iPhone SE I’ve been with Three for 2 years and it’s been persistently bad in those places since then.

@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed

@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!

Hello @ThreeUK long time customer here, extremely disappointed to see that you are funding the mail, and that your name is alongside this article which dismisses actual hate crime as a hoax - please withdraw your funding from the mail or I will have to reconsider my account

@ThreeUK Terrible customer service recieved today. Your happy to take my early upgrade fee but today you tell me you cant supply me with the new device until November 5th 2019, nearly 3 weeks later than when you told me I would receive the device. Very disappointing 😡😡😡

had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

@ThreeUK so my wife upgraded but you sold her a new contract instead. take 2 payments each month and so far have refused to cancel the new contract and a have a debt co calling her, no words but your assistance to sort this has been disgusting.

@BBCWatchdog @ThreeUK are hopeless. Took too much money on my last bill. Expect me to contact them to be refunded. On the phone for 30 mins yesterday, 20 today. No answer. Live chat not working, no response on Twitter support #watchdog

.@ThreeUK I’m getting fed up of receiving ‘text failed to send’ messages from you when recipients are responding to those same texts. Have tried everything suggested on your support site but makes no difference. Never had this problem with this phone on other networks. #Three

@ThreeUKSupport That was asked on live chat where I headed once I ended the phone call. Not sure if it was a language barrier issue with your staff but happened twice on the phone. Be careful, @ThreeUK, that was very worrisome for me 🚨

Dear @ThreeUK, your customer support people on the phone must stop asking account passwords to users as proof of ownership to get some help. It’s unethical and I guess also against the law.

@ThreeUKSupport It was nothing major, was going to enquire about a 2nd backup payg sim. I understand you do a free one with 200MB preloaded data. Also I'm an ex Three customer but signal at home was very poor. Curious to see if it's improved.

@ThreeUKSupport It was the Hemel Hempstead Marlowes store. Clearly they need some help!

@ThreeUK Just been into one of your stores and was completely ignored. I politely interrupted a staffer and another customer to ask if there was anyone else available. He said he was on his own and would be busy for the next hour. #nowaytorunabusiness

@ThreeUKSupport saying I need to pay a early exit fee to go from a 12 month sim only to a 24month contract. £98! Surely you can see the benefit of not charging anthing and locking a long term customer in for 24months.

@ThreeUKSupport Got passed to about 3 different people all who told me a different thing and then got told the system was down and they couldn’t help! So no it hasn’t been sorted 😫

@charlesarthur @three I just moved from @ThreeUK . Great value but awful coverage

@ReadingTalkies @ThreeUK I have exactly the same problems. It's bloody useless.

@ThreeUK when I ask to opt out of marketing it means NO MARKETING- not phoning me every bloody night. Make sure I am set to DO NOT MARKET... I don’t care if you’re my phone network... if I want offers I will ask

@ThreeUKSupport can’t access voicemail either via 123 or direct number yet I have a signal and can make calls ?

@winston_long @LTDAForum @ThreeUK O2 crap around victoria & paddington in daytime.

@ThreeUK for the last 3 days I do not get any 4G signal and internet seems utter slow, is there any issues?

@ThreeUKSupport Do you have any network issues in Reading? Getting no signal at all near M4 Jcn11. Affecting multiple colleagues so not just my phone.

@ThreeUK Do you have any network issues in Reading? Getting no signal at all near M4 Jcn11. Checker says no known fault.

@ThreeUKSupport Trying to claim the Wuntu code for the 888 betting offer but it says it’s invalid? Hope you can help! Thanks!

@ThreeUKSupport That's a circular answer. I know there's no resolution because I'm still having poor signal, mislead about 5g, and fobbed off. Lack of resolution is not satisfactory. Your lack of internal escalation and self accountability is noted, and I will continue to share my anger here!

@ThreeUKSupport Call 2 - Phoned to complain and cancel if still refused a refund. Instead of assistance or even an apology I had an idiot repeatedly shove a new 2 year contract down my throat. I had to say no over 20 times to stop the sales pitch. 5 minutes of saying no to his stupid contract.

@ThreeUKSupport Fraudulent charges on my account. Was told there was no way to take things further. Call 1 - Refused any refund or assistance getting a refund from the scam company. Just transferred me to the fraudulent company's phone number - funny how scam companies never answer their phone.

@IAmMrAngry @ThreeUK @ThreeUKSupport Signals really bad in London,north east west and south. I’m a courier and every single day I have to hang up calls cause I lose connection and the people I’m talking to can’t hear me, I sound like a robot as well I’m told. I’ve been with them 10 years and it’s getting worse

@ThreeUKSupport Tried: restart phone; reset network settings; check/reset APN settings. It’s faster and more reliable roaming in Turkey! As a last resort a new SIM is being delivered.

@ThreeUK Your networks ******* shit.

@ThreeUKSupport I get these speeds consistently throughout the entire day, using an external cross-polarized antenna I bought to try and help the issue myself. Before I attached the antenna, speeds were even *worse*.

@ThreeUKSupport I have only tried using 3G instead of 4G when your customer support representatives over the phone have asked me to try doing so. Every time I have tried, speeds have only decreased.

@ThreeUKSupport That happens on both the 4G router *and* my phone, and I have tested it at different spots around the city centre with my phone, never able to get speeds higher than 10Mbps download. It's key to note that I also tested my phone 4G while in Edinburgh, and got 65Mbps download there

@ThreeUKSupport @M__Gatti @ThreeUKSupport Please stop advising victims of the ModoMobi scam to cancel their subscription. Unlike other #payforitscams this is NOT a subscription but a one off payment. It's taking advantage of a loophole in the rules. No need to send a STOP text. Please wake up!!