3 (Three) Outage in Maidenhead, England

@ThreeUKSupport I can access online...it’s the iPhone XS Max, I’ve reset network settings numerous times which helps to some extent but having to do it more than once a week is just a pain,

@ThreeUKSupport please tell me why I have been facing so many issues with data since I upgraded my phone!

@ThreeUK #camberley customer service today was shocking. Don’t tell me I’ve a fantastic upgrade on line when in store the tram are lacklusture- offering deals that cost more and blaming remote management .... #20years+ #letdown

@ThreeUKSupport That was asked on live chat where I headed once I ended the phone call. Not sure if it was a language barrier issue with your staff but happened twice on the phone. Be careful, @ThreeUK, that was very worrisome for me 🚨

Dear @ThreeUK, your customer support people on the phone must stop asking account passwords to users as proof of ownership to get some help. It’s unethical and I guess also against the law.

@ThreeUK So I need to urgently cancel my lost SIM and activate a new one, but your lines are closed at this hour and your chat is undergoing maintenance. Can someone contact me back ASAP to take care of this. Thanks.

@ThreeUKSupport could somebody please help me out here.

@ThreeUKSupport Got passed to about 3 different people all who told me a different thing and then got told the system was down and they couldn’t help! So no it hasn’t been sorted 😫

@ThreeUK @chessieking @dontjealousme @Freestyleandrew I just want to let everyone who is a 3 network customer to be careful, as 3 network is in partnership with a third party company , called Nuyoo. @this is what they do, take money via 3 network with their consent from your account. This company has being taking £3 from my account

@charlesarthur @three I just moved from @ThreeUK . Great value but awful coverage

@ReadingTalkies @ThreeUK I have exactly the same problems. It's bloody useless.

@EE So please explain to me 1) why you are providing conflicting information for your own team, 2) Reason for taking so long, 3) Is this good customer experiences 6 days for port, 4) why say it’s automatic when it’s manual process @ThreeUK @LuriaPetrucci

@EE Complete joke talked to your support and it’s not an automated process they said even though I nsubmitted request Friday daytime they didn’t look at the email generated by your system until Sunday and will not port until Wednesday.... @VodafoneUK @ThreeUK

@ThreeUKSupport is Sky's Customer Service number included in sim only packages the number is 03337593146 Or is it a chargeable number?

@ThreeUK - customer service is just awful. A bill query has resulted in (literal) hours and remains unresolved. The biggest irony (other than the difficulty in speaking to a communications company) is the long wait to speak to your complaints department #shame

@ThreeUKSupport can’t access voicemail either via 123 or direct number yet I have a signal and can make calls ?

@winston_long @LTDAForum @ThreeUK O2 crap around victoria & paddington in daytime.

@ThreeUK for the last 3 days I do not get any 4G signal and internet seems utter slow, is there any issues?

@ThreeUKSupport Can you offer any help for my partner - he’s ordered an iPhone X upgrade but Three are now shipping the handset to the wrong address and won’t redirect it! Anything you can do? :(

@ThreeUKSupport Do you have any network issues in Reading? Getting no signal at all near M4 Jcn11. Affecting multiple colleagues so not just my phone.

@ThreeUK Do you have any network issues in Reading? Getting no signal at all near M4 Jcn11. Checker says no known fault.

@ThreeUKSupport Trying to claim the Wuntu code for the 888 betting offer but it says it’s invalid? Hope you can help! Thanks!

@O2 My contract is due 28th August - So I'll definitely be in touch! @ThreeUKSupport Seem to offer the worst customer service I've ever faced. They scam me out of data and then make it that the only way I can 'top up' is by signing up to recurring plans. 13 years down the drain

@ThreeUK Three your customer service tells lies over and over again. My husbands bill is wrong after repeatedly saying it was sorted for this month, but oh no, you take the higher amount again. Fed up of ringing

@ThreeUK I'd like to question why it has taken months for my elderly parents to cancel their deal with Three. No-one was interested I helping them in-store or by phoning customer service. Months of unnecessary extra payments and headaches MIGHT be finally at an end. We'll see.

@safc4ever @Three_Is_Broken @ThreeUKSupport @HuaweiMobileUK All @ThreeUKSupport seem to be able to do is type an exact post code into their website and tell you what comes up. It appears that’s the limit of the support they are able to offer - which is rather insulting.

@ThreeUKSupport @wilsonsam889 I cant get an answer on the phone, chat or twitter and they have no email address, any time I log an issue its closed without a fix. I'm considering cancelling my direct debit so they call me.

@ThreeUKSupport I've already been fobbed off with that excuse from your online chat support. Coverage is fine. It's been fine for 4 months then 7 days ago it stopped dead. Your own website says there's an issue with the network. I suspect your rollout of 5G this Aug has screwed the 4G network😠

@Three_Is_Broken @safc4ever @ThreeUKSupport @ThreeUK In short (unless you are in a fantastic signal area) Three are selling subpar spec 💩 that makes the network/broadband look worse than it actually is - no wonder the CTO job has been now been 🔥 & split between high level board management and ‘teams’ below so no 1 idiot can again

@ThreeUK I am incredibly disappointed by the support offered by customer services by three. Not listening to my data problem, what has been tried and that I'm just getting back in touch because I got disconnected. I can not wait for my contract to expire so that I can leave.

@ThreeUKSupport Hi Laura, I've unfortunately not no. The refund is regarding me moving to another network and the direct debit came out after I moved so it's just what I paid over due back

@ThreeUKSupport But it does affect me all day, here are speed checks throughout the day on both 3G&4G . This isn't congestion it's a major problem with your network or poor capacity, you are unable to deliver what I'm paying you for