3 (Three) Outage in Harefield, Greater London, England

@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.

@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.

@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account

@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService

@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

@ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER

The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!

@ThreeUK 3 Tree is being so rubbish every time I go out I don’t have network coverage. It’s a completely nightmare

@ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained

Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware

Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert

@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom

@ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK

@ThreeUK has abandoned its customers! There’s zero customer service if you have a problem. No response from @ThreeUKSupport and a useless chatbot. Online “My 3” is down too 😔

@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

@ThreeUKSupport No updates ill just take it, its not working as your end.

Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

@ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days

@CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.

I JUST NEED MY PAC CODE WHY ARE YOU SO **** @ThreeUK

@frslam @ThreeUK Hoping Three will refuse their payment. Lots of folk on Google saying they have just fobbed them off saying its not their problem though.

@sugarsheds @ThreeUK Google reviews saying Three are shrugging their shoulders and saying it's not their problem, despite the vast majority of complaints being from Three network users.

@Three_Is_Broken So.. still having issues with my unlimited ThreeUK connection and this Huawei modem. I put the sim in a phone and its actually its fine. Latency even drops. Rumours that they're filtering based on IMEI of the device to detect... 1/2

@Alexx_McArthur @ThreeUK Can't personally help but RTed so hopefully you'll soon start getting good advice. So sorry this has happened to you.

@ThreeUKSupport hi, no service whatsoever in #Meltham on multiple devices - HD9 4AG

@ThreeUKSupport @ThreeUK @ThreeUK thanks yes this happened to me as well I am looking forward to leave three very poor services.

@ThreeUKSupport hi there, i double paid a bill and have been waiting 7 days for my refund, live chat person said it should’ve taken 2-3 days (on 20/05). Help please

Hey @ThreeUKSupport fix your damn live chat. It’s timing me out constantly. This upgrade is making me want to leave

@ThreeUK @0521539718c Who cares we need reliable and fast 4g we pay good money for a service which to be frank is getting worse when you keep raising the £ a month.