3 (Three) Outage Report in Hatfield, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hatfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Luton, Edgware, Stevenage, Enfield Town, St Albans, Stanmore and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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Harrison
(@HarrisonKent1) reported
from
Loughton, England
@ThreeUKSupport Hi, I’m getting poor signal in IG103TN. Would normally get full 3G and then the occasional bar of 4G but I’m only getting 1 bar of 4G today
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Robert Taylor
(@umber892) reported
from
Harpenden, England
@ThreeUK this was a big hook for staying with you. I think I have been with you for over 10 years. Looks like I will not be renewing my contract with you. This is a poor decision
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Grant Nichols
(@granty3333) reported
from
London Colney, England
@ThreeUK how on earth do you have e no mobile signal at London’s Victoria station ??? Your service levels are actually just embarrassing these days ! I’ve been a customer for over 15 years I will NOT be renewing
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Jimmyavenger 🇪🇺
(@Jimmyavenger) reported
from
Tottenham, England
Absolutely sick to death with @ThreeUK home broadband, amazing when we took it then as soon as 3 months passed it's been so poor and inconsistent we've had to take out extra data on our ee mobile packages in order to work and watch tv. Complaint incoming, we've had ENOUGH. 🤬🤬🤬
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@ThreeUKSupport Hi @ThreeUKSupport, the problem isn't everywhere. It is a problem is specific places.
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Jimmyavenger 🇪🇺
(@Jimmyavenger) reported
from
London Colney, England
@ThreeUKSupport Not last night as it was past 10, we have been in touch with three through Twitter several times in the last couple of months. I will try and get in touch later today but we have reached formal complaint stage. These "working on issues in area" are near constant now.
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Muswell Hill Mum
(@crouchendmum1) reported
from
Barnet, England
@ThreeUK your customer service is so bad. I have been with you for years and your team can’t find my details even though I called and redid my contract!!
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@ThreeUKSupport I need proof of usage for a insurance claim can you help
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MarksMusings
(@aroundthehouses) reported
from
Bricket Wood, England
@ThreeUK is there a problem this morning as I can’t send any messages? Thanks 🙏
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@AhmedMMahbub @ThreeUK This is what happens when companies like @ThreeUK put cost saving before customer service. They have outsourced call centre in India who ask ridiculous questions that do not make sense. There is no real attempt to solve the problem. Just a merry-go-round from 1 person to another.
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Grant Nichols
(@granty3333) reported
from
London Colney, England
@ThreeUK pls explain your total lack of coverage at London Victoria station ?? It’s utterly unacceptable.. Not fit for service
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angel marie
(@angelsimone) reported
from
London Colney, England
@ThreeUK your service makes me sick been a loyal custmor for years and u wanna do me like this if that delivery driver comes to my house today with a phone I'm throwing that over my balcony
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Tom PositiveLad
(@PositiveLad) reported
from
Tottenham, England
@ThreeUKSupport data seems to have gone down on both 5G & 4G on our home broadband. N22. Can you check this please? Have rebooted router.
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angel marie
(@angelsimone) reported
from
London Colney, England
@ThreeUK your service is disgusting
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MarksMusings
(@aroundthehouses) reported
from
Bricket Wood, England
@ThreeUKSupport Another complaint coming in from us. We expect more from a company of this size.
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@AhmedMMahbub @ThreeUK I spoke to @ThreeUKSupport on webchat this morning - same terrible experience of when I talked to them on the phone. They want to know the post codes of where I have network problems. How would I know the post codes of random places? It was a waste of time.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian James Tough
(@IanTough) reported
@ThreeUK the worst company ever!!!! The levels of stupidity are insane, trying to tell them someone is trying to make payments from my account but I don’t have a three phone, sorry you haven’t passed security omg I know it’s a fraudulent transaction, arrrrggghhhhhhhh
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pearly
(@PoptartPearl) reported
@ThreeUK what is the point of paying for this contract when the data never works? 🙄
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Kathryn
(@Kathrynposting) reported
@ThreeUKSupport I'm having an issue with the website. I am looking to order a Samsung Galaxy S20 FE 5G but every time I click on the (logged-in) store page it gives me a 404 error. I can see the page fine when I am not logged in! Any help would be great, thank you!
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Jess
(@jh23188) reported
@ThreeUKSupport So I'm payg, it's just your ordinary sim, not supercharge, I pay the 35 a month unlimited, on payg because it's the best deal and doesn't chain me down to a monthly payment so if don't have the money in said date I can pay on the day I do, the person is saying it wasn't noted 1/?
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Clemo
(@1974clemo) reported
@ThreeUK accidently took a 2nd account out instead of upgrading, got new handset, in order to resolve issue I have to send new handset back to receive the exact same model again, please help
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Jess
(@jh23188) reported
@ThreeUKSupport Had never been ordered would send me one, screw up was on their end (three) I told them that hadnt been able to contact my mother who is ill and disabled due the issues I had had, so was offered two weeks unlimited data contact when my month at as you go unlimited package ends
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Oliver Black
(@ollie299792458) reported
@TalkTalk You seem to be under the impression that only you customers can call out your bad behaviour and hypocrisy. I'm with @ThreeUK & @Hyperoptic , neither have tried to shaft anyone on a fixed term contract.
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Jess
(@jh23188) reported
@ThreeUK I'm so let down by you guys today!! Been a loyal customer for years, but after today I have been looking to leave!! What happened today........ not cool!! So disappointed!!
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Christina Johnson
(@cjohnson3612) reported
@ThreeUKSupport What's going on with your 4G coverage in EN2 0QX? I have full signal bars but no 4G mobile data again. This is the 3rd time it's happened recently and I can't get a clear answer out of your customer service team on web chat.
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***** Stewart
(@ws__21) reported
Congratulations @ThreeUK your awful, awful customer service cost you a new customer - cancellation gone in