3 (Three)

3 (Three) Outage Report in Stevenage District, Hertfordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Stevenage District, Hertfordshire, England 08/14/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (33%)

    Internet (33%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stevenage District, Hertfordshire, England

The most recent 3 (Three) outage reports came from the following cities: Welwyn Garden City, St Albans, Luton, Hemel Hempstead, Hatfield, Hoddesdon, Hitchin, Buntingford, Ware, Harpenden, Stevenage and East Hyde.

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City Problem Type Report Time
United KingdomWelwyn Garden City Internet
United KingdomSt Albans Internet
United KingdomLuton Total Blackout
United KingdomSt Albans Wi-fi
United KingdomHemel Hempstead Total Blackout
United KingdomHatfield Phone

Community Discussion

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3 (Three) Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

  • StTwiggi StTwig (@StTwiggi) reported from Hemel Hempstead, England

    @ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!

  • TommyH3885 Tom Andrew Hargreaves (@TommyH3885) reported from Baldock, England

    @ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!

  • JohnGregory0532 John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • HemelAllotment KJ (@HemelAllotment) reported from Hemel Hempstead, England

    @ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?

  • projectzip Joe Brown (@projectzip) reported from Luton, England

    Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!

  • Shannon1music Shannon Noquet - page (@Shannon1music) reported from Ware, England

    @ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast

  • StTwiggi StTwig (@StTwiggi) reported from Hemel Hempstead, England

    @ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊

  • KrobertsonKaren Karen ⚽️🍫 (@KrobertsonKaren) reported from Luton, England

    @ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡

  • MikeJoiner1965 Mike (@MikeJoiner1965) reported from Harpenden, England

    @ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.

  • Rosie_flute Esther Robertson (@Rosie_flute) reported from Stevenage District, England

    @ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.

  • StTwiggi StTwig (@StTwiggi) reported from Hemel Hempstead, England

    @ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed

  • chardean_x Charlotte (@chardean_x) reported from Broxbourne District, England

    not had signal in my house on my phone since March @ThreeUK please sort your customer service out

  • Wreck_it_Dan Dan Stapley (@Wreck_it_Dan) reported from Hitchin, England

    @ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem

  • shekcheung S Cheung (@shekcheung) reported from Luton, England

    @ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs

  • kaakacweyn raage ahmed (@kaakacweyn) reported from Luton, England

    @ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this

  • HemelAllotment KJ (@HemelAllotment) reported from Hemel Hempstead, England

    The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!

  • _Only1Kelvin Kelvin Olasupo (@_Only1Kelvin) reported from Luton, England

    @ThreeUKSupport signal over here has been appalling. Can hardly load a page.

  • kaakacweyn raage ahmed (@kaakacweyn) reported from Luton, England

    @ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network

  • JohnGregory0532 John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • karenmavx Karen Mavundukure (@karenmavx) reported from Stevenage District, England

    @ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • tomfooled James Moore (@tomfooled) reported

    @ThreeUKSupport Can't login to my account or reset my password. Your Live Chat says I need to send my passport, drivers license and birth certificate to you. This seems incorrect just to reset my account password! Can you please help?

  • maellekabore mae (@maellekabore) reported

    For the past 2 MONTHS I’ve been waiting for @ThreeUK to send me a new SIM card after my account & phone number had been fraudulently taken over. I’ve been in contact with them many times, each time they promise the SIM card’s on the way and will arrive the next day. Never does.

  • maellekabore mae (@maellekabore) reported

    I’ve lost time & valuable documents and data. I went weeks without a SIM card & am now waisting money using a Pay As You Go service which is much less cost efficient than a subscription. All because @ThreeUK can’t fulfill the most basic service they have on offer @ThreeUKSupport

  • DanJDobson Dan Dobson (@DanJDobson) reported

    @ThreeUKSupport I pre-ordered the S21 on 20th Jan and it was due to arrive on 26th Jan. Three promised twice this week it would be arriving, first 29th and then 30th. Found out today that its not arriving and I need to cancel the whole order and then re-order it which would take few more days.

  • LauraCY1 Laura 💙 (@LauraCY1) reported

    @ThreeUK @threeuksupport Why do you make it so difficult to cancel any contract? Thought it was done in store but turns out it wasn’t so have been charged again. Now being told I have to wait another 30 days! Really not happy.

  • OfficialRobbynK Robbyn (@OfficialRobbynK) reported

    @ThreeUKSupport Because a case had to be raised. I will be calling and cancelling contract tomorrow. Extremely poor service every time rang up. Long standing customer lost.

  • Drewie251 Andrew Francis (@Drewie251) reported

    @virginmedia A mobile phone! Leaving @ThreeUK because they are awful. But your customer service is just as bad! Done!

  • phillyaidans phillytowell (@phillyaidans) reported

    @ThreeUKSupport I have filled out the customer complaints form twice now and it has been over 3 weeks!! I have also spoken to your customer representatives who have provided me with false email addresses.

  • markus_with_k Markus Wulfmeier (@markus_with_k) reported

    @ThreeUKSupport Thank, this is at least quicker than the mail, even though my problem is NOT resolved. The new problem is that no matter when I try to open the chat (from this morning to now), there are no operators available!

  • KerrEuan Euan Kerr (@KerrEuan) reported

    @dontthinkso2020 @ThreeUK Michelle. If helps, I had same issue and turned out they’d deleted my credentials as not used in ages. Try registering again. System is crap