3 (Three) Outage in Baldock, Hertfordshire, England

@ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !

@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK

@ThreeUKSupport MK410SL, iPhone 12 Pro, also have an iPad Pro with a prepaid Three sim also same slow speeds. Thanks.

Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!

@ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?

Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!

@ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs

@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened

@ThreeUK you are the most incompetent phone company I’ve ever delt with! For the 3rd month running you are still trying to charge me when I’ve already had this delt with TWICE by one of your advisors. Is there some sort of communication problem with you lot 😡😡 fed up with 3 now

@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!

@ThreeUKSupport please someone help me three is the worst company!! My phone has been cut off for three day’s. I’ve not been able to make any calls, chat services if off constantly having technical issues and no customer telephone service. WHAT THE HELL IS THIS

@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this

@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network

@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.

@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡

@ThreeUKSupport signal over here has been appalling. Can hardly load a page.

Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK

@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue

@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem

If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.

@ThreeUK I joined your network on Friday and my number is due to be ported today. Can you tell me when that is likely to happen?

@ThreeUKSupport @ThreeUKSupport have landed in UK and sim is not working. Have purchased a pre pay one but really need this fixed as I’ve been paying my plan the whole time!

@ThreeUKSupport I have filed a complaint

@ThreeUKSupport really disappointed in your colleagues today, I won’t be coming back to 3 and I’m absolutely appalled by the service you’ve given

@ThreeUK really disappointed in your colleagues today, I won’t be coming back to 3 and I’m absolutely appalled by the service you’ve given

@ThreeUKSupport Please read account details as I will not go through the incident another time. 10+ times is enough explaining. I have advisers confirming refund.

@ThreeUKSupport I've tried it in an S21 Ultra and a OnePlus Nord 10 5G, same issue: no connection on anything lower than 4G+

116 minutes of customer service calls later I finally managed to leave @ThreeUK broadband.

@ThreeUKSupport And I've told her that name an she still said no, so because of her bad attitude I'll be looking elsewhere for my upgrade now

Lol how can I update my contract and then my sim just stops working it’s been 3 days Fix up @ThreeUK