3 (Three) Outage in Hitchin, Hertfordshire, England

Awful customer service from @ThreeUK @ThreeUKSupport - the call centre ‘manager’ just told me that I should probably leave and find a contract elsewhere and that it’s just ‘how the business runs’ after messing me about for the past 3 days. I just want the deal I was offered 😭

@ThreeUKSupport A complaint has been raised. I don't expect anything to be done with it. A total waste of my time. Promises are made when contracts are taken out, only to find out later when it's too late nothing was done at all!!!

@ThreeUK give absolutely terrible customer service, stay well away from them. #three @Ofcom

Back in England where @ThreeUK 3G and 4G speeds are abysmal.. nay unusable - I wouldn’t recommend Three to my worst enemy until they do something to fix this issue 😩

iPhone X unlimited everything 64gb £55 quid not a bad deal nice 1 @ThreeUK

@ThreeUKSupport [2/3] My phone was faulty. It is very slow and takes ages to load anything. It keeps freezing up all the time. For that reasons, I'd like to hate it. Why is nobody listening here?!

@ThreeUKSupport Is there a problem with your 4g network?

.@ThreeUK please fix this signal it’s effecting me using my phone so badly !

@Air04__ @Jvhxl @VOXI_UK @ThreeUK @O2 Yeah, never tried O2 and have no reason to but my mum is on O2 and it’s not much better signal than three tbh. Still better than three nonetheless. Also could just be my area.

@Air04__ @Jvhxl @VOXI_UK @ThreeUK Agreed. Three are just terrible at everything these days and are losing valued customers, like me who was on Three for 8 years.

@DinoOnTheBeat @Jvhxl @VOXI_UK @ThreeUK Yeah, I prefer voda as ee is just unreliable for me, but I can say the vixi signal still shows up in the greenwich foot tunnel

@DinoOnTheBeat @Jvhxl @VOXI_UK @ThreeUK Three thinks signal is optional, just use wifi calling and contract law shouldn't be followed.

@ThreeUKSupport just been reading threw your tweets and it seems 3 mobile is having some signal problems everywhere!! Still no signal and U will know what the problems are and I don’t want to webchat!! 😡😡😡

I don’t have 4G/3G in London and I blamed it on congestion but it seems I don’t have it anywhere else @ThreeUK. Looking forward to the end of my contract in July to find a decent network!

@ThreeUKSupport @ThreeUKSupport I haven’t every time I type a password and press confirm reset I get generic mythree exception message. Not only added to that and the above but you have 30 min lockouts and so every time this happens I need to wait another 30 mins. Terrible for users.

So quick recap I’ve had a previous contract with @ThreeUK and decided to upgrade with them towards the end of September. Before I upgraded quick background story I moved houses and my service has been shit called them about it, apparently ‘it’s being fixed’.

You know that feeling when you want to just browse the internet, receive phone calls and texts but @ThreeUK NO SERVICE ASS has other plans. Welcome to my thread.