3 (Three) Outage Report in Stevenage, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Hemel Hempstead, St Albans and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| St Albans |
Internet | |
| Hemel Hempstead |
Phone | |
| Luton |
Phone | |
| Luton |
Internet | |
| Stevenage |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!
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RJRM
(@_rjrm) reported
from
Hertfordshire, England
@ThreeUKSupport So basically I pay £93 a month for a service which doesn’t work on trains and has unspecified mast failures. Brilliant.
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Steffan Ford
(@triford) reported
from
Welwyn Garden City, England
@ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G
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Gary Riches
(@Gary_BBGames) reported
from
Royston, England
@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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Karen ⚽️🍫
(@KrobertsonKaren) reported
from
Luton, England
@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊
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Shane Hewett
(@shanehewett) reported
from
Hatfield, England
@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@ThreeUKSupport I hope so because this is poor.
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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Kelvin Olasupo
(@_Only1Kelvin) reported
from
Luton, England
@ThreeUKSupport signal over here has been appalling. Can hardly load a page.
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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Yvonne Woodland 💕
(@yvonnemariewc) reported
from
Luton, England
@ThreeUK your customer service is absolutely shocking, you really need to get your act together! 😡
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@Three_Is_Broken @ThreeUKSupport I can relate to this tweet. They did work in my work area and since then it has been next to nothing. Although always 2 bars of 4G, the strength is poor at -117dbm.
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Gray
(@Bighenbroon) reported
@ThreeUKSupport having Internet issues for the last 3 weeks. Dropping out and only 3g at times. KY1 3PF area. Just purchased a S23 Ultra so not a phone issue.
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Christine Hardy
(@ChrissieTL) reported
@ThreeUK just used your chat service was told 0344 numbers are not within my inclusive minutes .... This is in contraventions with Ofcom ... Can you please confirm if 03 numbers are part of my unlimited minutes
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Juno Sobers
(@msbarbadosuk) reported
@ThreeUK All you seem to do is put your prices up but never fix the connection issues or have the phone available for replacement or upgrades
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Jamie Spence
(@JRSpence83) reported
@ThreeUKSupport Quite a while, maybe about a year. Never had an issue before. Works as soon as I get out of Glasgow.
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NotJeffSam
(@NotJeffSam1) reported
@ThreeUKSupport is there something going on with the network In Cumbria? 5g router keeps lighting up blue…
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lou
(@mrsmiggins_) reported
@ThreeUK hi, when I phone for help I get told the lines are closed and to call back when you’re open. Are you not open in the middle of the afternoon? 🫠 how can I get hold of someone please? Thanks
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Geoff Corston
(@Geofc23) reported
@ThreeUK I didn’t receive the alert because I’m on 3 network. Usually don’t receive anything anyway (texts, notifications etc.) Knew 3 would fail and it did! My partner on BT network next to me received it no problem. Can’t wait to get away to a reliable network.
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𝓜𝓮𝓵 ❀✿＊*
(@melissa_park127) reported
@ThreeUK you’ve sold me a faulty product and are trying to charge me over £300 even though I’ve returned it. Your live chat team are not even investigating my complaint. This is a joke!
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Cam Lambert
(@camlambert96) reported
@ThreeUK … This is the 6th time I have contacted 3 regarding the matter and I am no closer to it being resolved. I got told on 29th March that it would be resolved within 48 hours, it is now almost May. Absolutely diabolical customer service
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SimonSaysHypno
(@SimonSaysHypno) reported
I'm trying to remember if poor customer service whilst trying to upgrade has actually made me ask for a PAC code before. Congrats to @ThreeUK