3 (Three) Outage in Stevenage, Hertfordshire, England

@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.

@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡

@ThreeUKSupport signal over here has been appalling. Can hardly load a page.

@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊

@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed

@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!

@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem

If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.

@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing

@ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G

@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk

Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three

@Three_Is_Broken @ThreeUKSupport I can relate to this tweet. They did work in my work area and since then it has been next to nothing. Although always 2 bars of 4G, the strength is poor at -117dbm.

@ThreeUKSupport I hope so because this is poor.

@ThreeUKSupport So basically I pay £93 a month for a service which doesn’t work on trains and has unspecified mast failures. Brilliant.

@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't

@ThreeUK your customer service is absolutely shocking, you really need to get your act together! 😡

@ThreeUKSupport It was nothing major, was going to enquire about a 2nd backup payg sim. I understand you do a free one with 200MB preloaded data. Also I'm an ex Three customer but signal at home was very poor. Curious to see if it's improved.

@ThreeUKSupport It was the Hemel Hempstead Marlowes store. Clearly they need some help!

@ThreeUK Just been into one of your stores and was completely ignored. I politely interrupted a staffer and another customer to ask if there was anyone else available. He said he was on his own and would be busy for the next hour. #nowaytorunabusiness

@ThreeUKSupport saying I need to pay a early exit fee to go from a 12 month sim only to a 24month contract. £98! Surely you can see the benefit of not charging anthing and locking a long term customer in for 24months.

Awful customer service from @ThreeUK @ThreeUKSupport - the call centre ‘manager’ just told me that I should probably leave and find a contract elsewhere and that it’s just ‘how the business runs’ after messing me about for the past 3 days. I just want the deal I was offered 😭

@ThreeUKSupport I already have a new SIM as I got a new phone in about May! It's your service. O do get signal and 4g it's just absolutely awful!

Get text message from @ThreeUK telling me that as a loyal customer, Im able to upgrade early at no extra cost. So, as my mob is on its last legs, this is the best thing I've heard for a long time! Called 3/4 times over the day to be told there's problem with their system! 😤😤

@ThreeUKSupport A complaint has been raised. I don't expect anything to be done with it. A total waste of my time. Promises are made when contracts are taken out, only to find out later when it's too late nothing was done at all!!!

@ThreeUK give absolutely terrible customer service, stay well away from them. #three @Ofcom

@ThreeUK is the worst network to be with. Cba with this

@Sizzzle33 @Greezy_E @EE @O2 @ThreeUK @CPWTweets can provide one on the @EE network but have resisted to date, primarily because the concept of a car phone endorses distracted drivers killing people but may may have to overcome that

Back in England where @ThreeUK 3G and 4G speeds are abysmal.. nay unusable - I wouldn’t recommend Three to my worst enemy until they do something to fix this issue 😩

@1ne_Nation @ThreeUK @ThreeUKSupport Shockingly bad over the last couple of weeks. Today’s the worst yet.

@ThreeUKSupport Just had a call from @ThreeUKSupport and have been advised to contact the Phone Paid Service Authority. I can’t imagine I’m the only Three costumer affected by this?

What a joke @ThreeUK are Had a phone numerous faults since I brought the thing in July possible April 4 replacement phones & same issue yesterday they finally decided to give me another phone but was limited & ordered me originally the S8!! Is nowhere near the spec of the

@ThreeUK when I ask to opt out of marketing it means NO MARKETING- not phoning me every bloody night. Make sure I am set to DO NOT MARKET... I don’t care if you’re my phone network... if I want offers I will ask

@ThreeUKSupport [2/3] My phone was faulty. It is very slow and takes ages to load anything. It keeps freezing up all the time. For that reasons, I'd like to hate it. Why is nobody listening here?!

@ThreeUKSupport Is there a problem with your 4g network?

@ThreeUKSupport I’m hoping that you’ll be at least trying to solve our issue. I have been in contact with one of your advisers but the phone has cut off... and no call back no hope .., but I’ll probably refuse to pay more until this issue is sorted .., appalling service

I know that people moan about voice controlled devices not working and that but I've only been able to get my Amazon Echo to work tonight by affecting a Mancunian accent. That, and rebooting my router a good few times. @ThreeUKSupport

@ThreeUK I've been a loyal customer for years, I've been more than happy with the service.... but your upgrades and customer offers are crap! I can get a better deal going to a 3rd party as a new customer! What's that all about...

@ThreeUK Need to cancel my contract , bought the contract for my mum years ago . You charge £8 for 250 MB but online I can get 8GB for £8. With U and @VodafoneUK .. bit weird 😐

@Ben59984507 @ac_wazza @comcab33 @ReformedMr @Barclays @BarclaysLDN @barclaysuknews @ThreeUK @GooglePlay trying to charge £15.99 2 watch a film when they know we are on lockdown..will never use them again.

@VodafoneUK @EE @O2 @ThreeUK Holy **** anyone who believes 5g is the cause of Corona is completely retarded. It's just a meme and now normies are taking it seriously XD

Cannot wait for my @ThreeUKSupport contracts to be up! Literally been with you years and I've never had such shit service. Home wife . . . Can have more than 1 thing connected. Phone 4g shit service barely a connection. Honestly outraged at the amount I pay you for such a . . .

@ThreeUKSupport a week ago I got a new SIM contract on the advice from Three that my existing Three number could be moved across. However it didn't work and my old number is now disconnected and I've lost it. Complaints team keep promising things but still not resolved. Help!

@DoubleK29 @ThreeUK Absolutely! I'd understand more so if the service was consistent... I used to rate @ThreeUK so highly, I wouldn't think twice about switching to a different provider now apparently @VodafoneGroup is a good one to go with.

@darrenmarks81 @ThreeUK Wi-fi calling will solve your issue.