3 (Three) Outage Report in Stevenage, Hertfordshire, England
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The latest reports from users having issues in Stevenage come from postal codes SG1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stevenage, Luton and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Internet | |
| Luton |
Internet | |
| Hertford |
Internet | |
| Luton |
Internet | |
| Arlesey |
Internet | |
| Welwyn Garden City |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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Ian Burley
(@ian_burley) reported
from
Hemel Hempstead, England
@ThreeUKSupport It was the Hemel Hempstead Marlowes store. Clearly they need some help!
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RJRM
(@_rjrm) reported
from
Hertfordshire, England
@ThreeUKSupport So basically I pay £93 a month for a service which doesn’t work on trains and has unspecified mast failures. Brilliant.
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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Steffan Ford
(@triford) reported
from
Welwyn Garden City, England
@ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@Three_Is_Broken @ThreeUKSupport I can relate to this tweet. They did work in my work area and since then it has been next to nothing. Although always 2 bars of 4G, the strength is poor at -117dbm.
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@ThreeUKSupport I hope so because this is poor.
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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TB
(@tbrittonphoto) reported
from
Hemel Hempstead, England
@ThreeUKSupport saying I need to pay a early exit fee to go from a 12 month sim only to a 24month contract. £98! Surely you can see the benefit of not charging anthing and locking a long term customer in for 24months.
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Ian Burley
(@ian_burley) reported
from
Hemel Hempstead, England
@ThreeUK Just been into one of your stores and was completely ignored. I politely interrupted a staffer and another customer to ask if there was anyone else available. He said he was on his own and would be busy for the next hour. #nowaytorunabusiness
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊
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Gary Riches
(@Gary_BBGames) reported
from
Royston, England
@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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Shane Hewett
(@shanehewett) reported
from
Hatfield, England
@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing
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Karen ⚽️🍫
(@KrobertsonKaren) reported
from
Luton, England
@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡
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Ian Burley
(@ian_burley) reported
from
Hemel Hempstead, England
@ThreeUKSupport It was nothing major, was going to enquire about a 2nd backup payg sim. I understand you do a free one with 200MB preloaded data. Also I'm an ex Three customer but signal at home was very poor. Curious to see if it's improved.
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Kelvin Olasupo
(@_Only1Kelvin) reported
from
Luton, England
@ThreeUKSupport signal over here has been appalling. Can hardly load a page.
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Yvonne Woodland 💕
(@yvonnemariewc) reported
from
Luton, England
@ThreeUK your customer service is absolutely shocking, you really need to get your act together! 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Jasper
(@El_Jasperado) reported
@ThreeUKSupport I have deleted then reinstalled the app.. tried to reset password.."There are the following errors. We're really sorry, the My3 account isn't available just now. Please try again in a little while. MY3-AUTH-UNAVAILABLE"
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Sherrie
(@FollowSherrie) reported
@Vicky_RHine @ThreeUK It is still bad. Ridiculous amount of time to wait.
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Fallen Angel
(@xdolphindiver) reported
@ThreeUKSupport I ported a couple of phones to a new network - your online system advised me there would be nothing further to pay. I am then sent 2 invoices - 1 in credit but the other with a balance - I was charged a cancellation fee on only one account despite being told there was no fee.
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Amy
(@Amy16486454) reported
@three_broadband @ThreeUKSupport Please please please PLEASE let me speak to someone UK-based about my account problems. I've had 10 hang-ups from the Indians because they keep blaming other departments. PLEASE. You have the worst customer service I've ever experienced.
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Very Little Gravitas Indeed
(@Zetetic_Elench_) reported
@ThreeUKSupport as you now support eSIMs, do you have any timeline on when you might support the Apple Watch?
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Richard Simpkins
(@RichardSimpkin2) reported
@ThreeUK I've got a message to say that there is an issue with my payment. I'm not even with 3. You should not be receicvng a penny from me.
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Deina
(@iam_Deina) reported
@ThreeUK wow guys! your customer service might actually be the worse I have ever had period. And I’m a loyal customer. Smh
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Jason Bootle
(@mrbootle) reported
from
Lambeth, England
@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?
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Tina
(@TeeShirt18) reported
@ThreeUKSupport Can you help me transfer my number over from Three monthly to a Three PAYG account? I've gone through at least 12-15 customer service reps who haven't managed to go this successfully. I'm not sure why it's so difficult...
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Darren omalley
(@darrenO83) reported
Not that @ThreeUK will answer or help me as they don't seem to like sorting problems. Only reply to comments praising them.