3 (Three) Outage Report in Stevenage, Hertfordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Stevenage come from postal codes SG1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at 3 (Three)
3 (Three) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Luton, Stevenage, Hemel Hempstead, Harpenden, Hitchin, Letchworth Garden City, Hatfield, St Albans, Royston, Hertford and Ware.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Stevenage |
Internet | |
| Luton |
Phone | |
| Luton |
Phone | |
| Hemel Hempstead |
Phone | |
| Hemel Hempstead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Shane Hewett
(@shanehewett) reported
from
Hatfield, England
@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@ThreeUKSupport I hope so because this is poor.
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Steffan Ford
(@triford) reported
from
Welwyn Garden City, England
@ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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TB
(@tbrittonphoto) reported
from
Hemel Hempstead, England
@ThreeUKSupport saying I need to pay a early exit fee to go from a 12 month sim only to a 24month contract. £98! Surely you can see the benefit of not charging anthing and locking a long term customer in for 24months.
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Ian Burley
(@ian_burley) reported
from
Hemel Hempstead, England
@ThreeUKSupport It was the Hemel Hempstead Marlowes store. Clearly they need some help!
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Yvonne Woodland 💕
(@yvonnemariewc) reported
from
Luton, England
@ThreeUK your customer service is absolutely shocking, you really need to get your act together! 😡
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©️
(@_senoritaugly_) reported
from
Welwyn Garden City, England
Awful customer service from @ThreeUK @ThreeUKSupport - the call centre ‘manager’ just told me that I should probably leave and find a contract elsewhere and that it’s just ‘how the business runs’ after messing me about for the past 3 days. I just want the deal I was offered 😭
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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Ian Burley
(@ian_burley) reported
from
Hemel Hempstead, England
@ThreeUK Just been into one of your stores and was completely ignored. I politely interrupted a staffer and another customer to ask if there was anyone else available. He said he was on his own and would be busy for the next hour. #nowaytorunabusiness
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RJRM
(@_rjrm) reported
from
Hertfordshire, England
@ThreeUKSupport So basically I pay £93 a month for a service which doesn’t work on trains and has unspecified mast failures. Brilliant.
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!
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Gary Riches
(@Gary_BBGames) reported
from
Royston, England
@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@Three_Is_Broken @ThreeUKSupport I can relate to this tweet. They did work in my work area and since then it has been next to nothing. Although always 2 bars of 4G, the strength is poor at -117dbm.
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Ian Burley
(@ian_burley) reported
from
Hemel Hempstead, England
@ThreeUKSupport It was nothing major, was going to enquire about a 2nd backup payg sim. I understand you do a free one with 200MB preloaded data. Also I'm an ex Three customer but signal at home was very poor. Curious to see if it's improved.
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Kelvin Olasupo
(@_Only1Kelvin) reported
from
Luton, England
@ThreeUKSupport signal over here has been appalling. Can hardly load a page.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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A
(@ayyyyx_) reported
@ThreeUK hi, I’m in the UAE & want to access roaming services but I can’t call you, can you help me please? @ThreeUKSupport
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M🇳🇬
(@12emannn) reported
@officialeman12 @ThreeUK Damn 😭😭
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The Tweet Of It
(@acheekyaccount) reported
@ThreeUKSupport Absolutely rubbish response from your customer service team so far - only heard back today and been called back during normal working hours, which I stated in my email wasn't convenient. Man on the phone was rude, CLEARLY has not read my email and put me on hold for ages
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Herne the Hunter
(@hernehunter7) reported
@ThreeUKSupport He just said he'd make a note of this, put the holding music on, then it hung up. Apart from the awful experience so far I'm more worried you've got my 3 SIM deals completely wrong
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Kelvin Eric Hughes 💙
(@KelvinEHughes) reported
@ThreeUKSupport I've done that and cancelled the direct debit. So what you are telling me is I have given you over £500 for nothing. Great. Let this serve as a warning to all @ThreeUK customers. They will rip you off. @O2 are much better. Won't be using you again. Very poor response.
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Vikram Shankar
(@vikramaxe) reported
@ThreeUKSupport Hi support team, is there any issue with the network around Ascot area? My home broadband signal literally dropped to zero tower?
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Rachel Lesters Sugar Walls
(@Madonnaisworse) reported
@ThreeUK my phone says I have 4G / 5G however I literally can’t even send a WhatsApp or receive a phone call. This is disgusting service what if someone was in danger ? What am I even paying for?
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eman
(@officialeman12) reported
@12emannn they used to be so good but now they so **** @ThreeUK fix up
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Herne the Hunter
(@hernehunter7) reported
@ThreeUK I negotiated 3 SIM deals on 11 January and just got a plan letter from but the details are completely wrong, now your customer service caller was useless and hung up on me? #NotHappy
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Lauren
(@L4UR3_N) reported
@ThreeUKSupport It’s say No Service. Same on my old phone aswell so now have 2 phone contracts both with no service…