3 (Three) Outage Report in Stevenage, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Hemel Hempstead, St Albans, Luton and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| St Albans |
Internet | |
| Hemel Hempstead |
Phone | |
| Luton |
Phone | |
| Luton |
Internet | |
| Stevenage |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network
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Steffan Ford
(@triford) reported
from
Welwyn Garden City, England
@ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@Three_Is_Broken @ThreeUKSupport I can relate to this tweet. They did work in my work area and since then it has been next to nothing. Although always 2 bars of 4G, the strength is poor at -117dbm.
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RJRM
(@_rjrm) reported
from
Hertfordshire, England
@ThreeUKSupport So basically I pay £93 a month for a service which doesn’t work on trains and has unspecified mast failures. Brilliant.
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Tom Andrew Hargreaves
(@TommyH3885) reported
from
Baldock, England
@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed
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Shane Hewett
(@shanehewett) reported
from
Hatfield, England
@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@ThreeUKSupport I hope so because this is poor.
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
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Shannon Noquet - page
(@Shannon1music) reported
from
Ware, England
@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!
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Karen ⚽️🍫
(@KrobertsonKaren) reported
from
Luton, England
@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡
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Kelvin Olasupo
(@_Only1Kelvin) reported
from
Luton, England
@ThreeUKSupport signal over here has been appalling. Can hardly load a page.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Spencer
(@spenna1988) reported
@ThreeUKSupport I would like to ask you if you can reactivate my brothers phone now please? It’s been off since last Sunday when all we asked for you to do is cut my mom’s phone off as she sadly passed away. Your reps have been useless in sorting this issue. Can you sort it?
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Spike
(@Maurotheforeign) reported
@ThreeUKSupport Hum ok, so can you explain me the difference between this webchat and the customer support one because when i click that link takes me to the same webchat i used before where people weren't that motivated to even try and keep me as customer.
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Matt Spencer
(@spenna1988) reported
@ThreeUKSupport what is your back end team? I need to speak to them ASAP as my brothers phone has been off for 8 days and according to your awful Live chat and phone team they keep saying they are dealing with the issue.
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Talonlan
(@GamerNick4242) reported
@velobetty @ThreeUKSupport Last time I got through to three support it was a guy sitting in their living room, completely not their fault, completely unable to provide any service whatsoever.
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Ella Silvester
(@Ellasilvester_) reported
Absolutely fuming with @ThreeUK what so ever!! Telling me I’m in a 24 month sim only contract that I didn’t even choose and if I want to cancel it I have to pay £416!! What a joke why should I pay to leave something I never chose in the first place!
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Weird.i.am
(@weird_iam_777) reported
@ThreeUKSupport I'm sorry? YOUR DISAPPOINTED???! Is that a joke?! 'You'll recieve your new SIM in 1-2 working days' & surprise, it NEVER arrives!! That is all I EVER get, no other 'advice' has ever even been offered to me AT ALL. I have been a customer for a decade & you treat me like garbage!!
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Peter Lewis
(@PeterH_Lewis) reported
@velobetty @ThreeUKSupport Could try and phone up to cancel your contract, that would wake them up.
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Eispan
(@Eispan) reported
@ThreeUK @SamsungMobile Are your 5G broadband packages really/truly UNLIMITED and won’t cap at 30GB? No hidden charges/gimmicks? Paying almost £70 on @virginmedia esp. w/ a price increase is starting to feel ridiculous now. We never use landlines/watch TV anyway since we have 3mobile/Netflix/Disney+ 🤔
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Ish
(@ishferris) reported
@ThreeUKSupport @jjunglejim What are "core" PAYG customers? Does this mean *all* current PAYG customers will be forced to migrate to this new tariff? After the 4.5% contract announcement late last year, Three just love making things more expensive, even as the 'service' becomes ever more farcical...
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Seshadri Dhanakoti
(@dksesh) reported
Hi @ThreeUK do you support eSIM? If not do you have any plans yiu can share?