3 (Three) Outage Report in Stevenage, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: St Albans, Stevenage and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Internet | |
| Stevenage |
Internet | |
| Luton |
Internet | |
| Hertford |
Internet | |
| Luton |
Internet | |
| Arlesey |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@Three_Is_Broken @ThreeUKSupport I can relate to this tweet. They did work in my work area and since then it has been next to nothing. Although always 2 bars of 4G, the strength is poor at -117dbm.
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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Steffan Ford
(@triford) reported
from
Welwyn Garden City, England
@ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G
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Kelvin Olasupo
(@_Only1Kelvin) reported
from
Luton, England
@ThreeUKSupport signal over here has been appalling. Can hardly load a page.
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Shane Hewett
(@shanehewett) reported
from
Hatfield, England
@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing
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Ian Burley
(@ian_burley) reported
from
Hemel Hempstead, England
@ThreeUK Just been into one of your stores and was completely ignored. I politely interrupted a staffer and another customer to ask if there was anyone else available. He said he was on his own and would be busy for the next hour. #nowaytorunabusiness
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊
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©️
(@_senoritaugly_) reported
from
Welwyn Garden City, England
Awful customer service from @ThreeUK @ThreeUKSupport - the call centre ‘manager’ just told me that I should probably leave and find a contract elsewhere and that it’s just ‘how the business runs’ after messing me about for the past 3 days. I just want the deal I was offered 😭
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Gary Riches
(@Gary_BBGames) reported
from
Royston, England
@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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Ian Burley
(@ian_burley) reported
from
Hemel Hempstead, England
@ThreeUKSupport It was the Hemel Hempstead Marlowes store. Clearly they need some help!
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Yvonne Woodland 💕
(@yvonnemariewc) reported
from
Luton, England
@ThreeUK your customer service is absolutely shocking, you really need to get your act together! 😡
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Ian Burley
(@ian_burley) reported
from
Hemel Hempstead, England
@ThreeUKSupport It was nothing major, was going to enquire about a 2nd backup payg sim. I understand you do a free one with 200MB preloaded data. Also I'm an ex Three customer but signal at home was very poor. Curious to see if it's improved.
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TB
(@tbrittonphoto) reported
from
Hemel Hempstead, England
@ThreeUKSupport saying I need to pay a early exit fee to go from a 12 month sim only to a 24month contract. £98! Surely you can see the benefit of not charging anthing and locking a long term customer in for 24months.
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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RJRM
(@_rjrm) reported
from
Hertfordshire, England
@ThreeUKSupport So basically I pay £93 a month for a service which doesn’t work on trains and has unspecified mast failures. Brilliant.
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@ThreeUKSupport I hope so because this is poor.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Brunel-Walker #istandwithUkraine
(@MBrunelWalker) reported
Dear @ThreeUK /loved you 4G router and could happily get 50/60mb download. Now - without any other change I don’t event get 1mb :-( Unhappy customer
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Larzan
(@LarnerMike) reported
@ThreeUKSupport Afternoon, I've been trying to get a PAC code for a PAYG sim - I texted on Friday PM & I was told via live chat that a text would be sent (this was after getting a text saying there was an issue) but nothing has come through. Is this anything you can help with?
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Hawkeye Aerial Media 📸
(@HawkeyeAM) reported
@ThreeUKSupport I have unlimited data but for some reason I have no signal I am currently in Kristiansund Norway 🇳🇴 where there is 4g and before you ask yes I have tried turning my phone in and off and also the data roming
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Harriet
(@HausOfHarii) reported
@ThreeUK Hi guys, I've had zero access to my data for the past 5 days. No unpaid bills, don't understand what's going on but I need 4G. Can you help? Thanks
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Too sad to pun
(@jumpeduptelex) reported
@whiskycycle @katebevan @ThreeUK Feel at home never was available in Canada (or not since at least 2018 when I was there). The whole Canadian mobile system seems quite strange and insular - few companies, almost monopolistic in places, terrible deals all round.
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God’s Favourite 👸🏾💕
(@misunders2ed) reported
@ThreeUKSupport I cannot sign into my 3 account to check my bill or usage. I’ve never experienced this in all of my travels. I don’t have any network which means I can’t access certain apps so what do I do?
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C
(@simplyctc) reported
@shamdotk @ThreeUK Ask them again pls, useless network
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eleccy
(@eleccy1) reported
@ThreeUKSupport Hi I'm still waiting for my billing issue to be sorted it's over two weeks now I've been on the phone and chat helpline loads of times. I was moved to a new contract and am being charged for EU roaming also cannot log on to my3 app through WiFi
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Imelda McAloon
(@melmca) reported
@ThreeUKSupport I've been waiting on online chat for an hour. Your customer service team have not connected with me. This is my 5th attempt at resolving my issue. Please can you get someone to respond to me? #frustrated
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Joe Healey
(@JRJHealey) reported
@katebevan @ThreeUK O2 seems to be the only network offering half decent roaming now. Annoying as @ThreeUK used to be about the best offering out there, and was a big reason I switched to them in the first place. Probably going to be switching off them when my phone contract is up this year.