3 (Three) outages and service status in Stevenage, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Stevenage, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stevenage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stevenage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Stevenage, England
The most recent 3 (Three) outage reports came from the following cities: Shefford, and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 month ago |
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Internet | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Shane Hewett (@shanehewett) reported from Hatfield, England@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing
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Ian Burley (@ian_burley) reported from Hemel Hempstead, England@ThreeUKSupport It was nothing major, was going to enquire about a 2nd backup payg sim. I understand you do a free one with 200MB preloaded data. Also I'm an ex Three customer but signal at home was very poor. Curious to see if it's improved.
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John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, EnglandSeems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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TB (@tbrittonphoto) reported from Hemel Hempstead, England@ThreeUKSupport saying I need to pay a early exit fee to go from a 12 month sim only to a 24month contract. £98! Surely you can see the benefit of not charging anthing and locking a long term customer in for 24months.
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Gary Riches (@Gary_BBGames) reported from Royston, England@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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Abby (@Abboir_) reported from Hemel Hempstead, England@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?
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Harry Sanganee (@MacFreakish) reported from Luton, EnglandSpectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!
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raage ahmed (@kaakacweyn) reported from Luton, England@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this
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Dan Stapley (@Wreck_it_Dan) reported from Hitchin, England@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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Joel Buckland (@joelbuckland) reported from Letchworth Garden City, England@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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KJ (@HemelAllotment) reported from Hemel Hempstead, EnglandThe @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
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Shannon Noquet - page (@Shannon1music) reported from Ware, England@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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RJRM (@_rjrm) reported from Hertfordshire, England@ThreeUKSupport So basically I pay £93 a month for a service which doesn’t work on trains and has unspecified mast failures. Brilliant.
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raage ahmed (@kaakacweyn) reported from Luton, England@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network
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Lisa Stout (@lisaslolo) reported from Stevenage District, England@ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !
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Charlotte (@chardean_x) reported from Broxbourne District, Englandnot had signal in my house on my phone since March @ThreeUK please sort your customer service out
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StTwig (@StTwiggi) reported from Hemel Hempstead, England@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊
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Matt Simpson (@mattsimpt) reported from Luton, England@ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?
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S Cheung (@shekcheung) reported from Luton, England@ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs
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KJ (@HemelAllotment) reported from Hemel Hempstead, England@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ell💕 (@MrSteveBerman) reported@ThreeUK Your customer service team is actually so impolite it’s ridiculous. Train them better please
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Me (@nickyboy1886) reportedSo ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?
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Stu Nicholas (@pubisclosed) reported@ThreeUKSupport after many attempts I can’t get any help on my issue. This is just ridiculous
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Kitty Coco (@BambieBambini) reported@ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
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Joe Tweeting. (@joeisstanding) reportedI had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.
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Mark Bush (@mjb8028) reported@ThreeUK issue with new phone order and not getting anywhere with the live chat. Was ordered earlier in the week with the “Saturday All Day” extra charge however it turns out it was apparently attempted delivery on Thursday and Friday this week. You aren’t taking any
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woodland246 (@woodland246) reported@CBTwizard @MartinSLewis @ThreeUK Can you cancel the contract? For online/phone (distance) sales of mobile contracts, the cooling-off period is 14 days. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply, but some companies allow a longer period.
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lauren • free palestine 🇵🇸 (@virgosick) reported@ThreeUK owe my boyfriend a refund from almost two months ago, they cancelled the order and have still yet to provide the bare minimum of service.
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Tommy Craig CSC (@tommycraigcsc) reported@ThreeUK an absolute joke of a customer services no use to anyone.
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Jean Cassidy (@jeanniecass) reported@ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!