3 (Three) Outage Report in Stevenage, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stevenage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Hemel Hempstead, St Albans, Luton and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
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Kelvin Olasupo
(@_Only1Kelvin) reported
from
Luton, England
@ThreeUKSupport signal over here has been appalling. Can hardly load a page.
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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S Cheung
(@shekcheung) reported
from
Luton, England
@ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?
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Tom Andrew Hargreaves
(@TommyH3885) reported
from
Baldock, England
@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this
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Karen ⚽️🍫
(@KrobertsonKaren) reported
from
Luton, England
@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡
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Abby
(@Abboir_) reported
from
Hemel Hempstead, England
@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.
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Joe Brown
(@projectzip) reported
from
Luton, England
Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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Shannon Noquet - page
(@Shannon1music) reported
from
Ware, England
@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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Charlotte
(@chardean_x) reported
from
Broxbourne District, England
not had signal in my house on my phone since March @ThreeUK please sort your customer service out
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Matt Simpson
(@mattsimpt) reported
from
Luton, England
@ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed
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Karen Mavundukure
(@karenmavx) reported
from
Stevenage District, England
@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Billie
(@billieworldwide) reported
@ThreeUK is the worst network in the world how can I not have signal in central london? My phone completely stopped working making it incredibly hard for me to manoeuvre my meetings and miss important calls
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Dave Kidd
(@dave_kidd) reported
@ThreeUKSupport Yeah I understand conversely, seems a shame all your UK mobile network competitors can offer a much better coverage than yourselves at a big event like that. Even sending a basic SMS was a problem. Having to tether off my mates phones or get WiFi from EE tent for days isn't ideal
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Andrew Boyle
(@drewboyle1971) reported
@ThreeUKSupport Worst customer service ever. Have been trying for over two weeks to my old number transferred. Have completed their for 3 times, used Chat service where yhe promise to do it and it never happens. Have 3 accounts with them and now looking to cancel n move.
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Kay @ Turn The Page & My Endless Shelf
(@myendlessshelf) reported
@ThreeUK customer service is awful. I've spent over 1.5 hours talking to 3/4 different people, none of whom can explain why, when I cancelled a month ago, before the contract end date, am I still being charged. Ridiculous.
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Reece
(@Reecie_Roo) reported
@ThreeUKSupport Will this be with yourselves rather than those on the sites live chat? As they were of no help and were not willing to listen
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Reece
(@Reecie_Roo) reported
@ThreeUKSupport I have contacted you via webchat and have been met with the most ignorant person refusing to help, and you have given me charges despite cancelling my contract with you 2 months ago? Unacceptable. Please can someone help, and I will also be raising a complaint
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Ms EJG
(@MsEJT) reported
@ThreeUK Hey, my UK based stepson is visiting us in Spain & can’t connect to any network. You are his provider. How does he get onto a Spanish network & does he have to pay £2 per day to use his UK data? Help
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Valiant Thorr
(@aquiescee) reported
@Reecie_Roo @ThreeUKSupport They couldn’t give a ****! It’s absolutely standard behaviour for this company!
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Kenny MacDonald
(@KennethOaks) reported
@ThreeUK I’ve received a refund from H3G for £7.67 to my bank but I haven’t been a customer for years. I am with Smarty however. No letter/comms about this. Could it be a sign of fraud?
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Dave Kidd
(@dave_kidd) reported
@ThreeUKSupport Hi Jenn, as I said before, I'm not at the Glastonbury Festival site anymore! I'm just try to understand why 3's service was virtually non existent during the whole event when ALL other providers were able to give their users decent service. 3 was never that bad in previous years