3 (Three) outages and service status in Stevenage, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Stevenage, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stevenage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stevenage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Stevenage, England
The most recent 3 (Three) outage reports came from the following cities: Shefford, and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Shefford
|
Internet | 1 month ago |
|
Hitchin
|
Internet | 1 month ago |
|
Hemel Hempstead
|
Internet | 3 months ago |
Community Discussion
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3 (Three) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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KJ (@HemelAllotment) reported from Hemel Hempstead, EnglandThe @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported from Broxbourne District, England@ThreeUKSupport I hope so because this is poor.
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Lisa Stout (@lisaslolo) reported from Stevenage District, England@ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !
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Layth (@laythy29) reported from Hitchin, EnglandMobile phone network @ThreeUK have announced they have suspended their sponsorship of Chelsea including removal of brand from shirts and around Stamford Bridge
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Peter (@peter_hollas) reported from Stevenage District, England@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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Yvonne Woodland 💕 (@yvonnemariewc) reported from Luton, England@ThreeUK your customer service is absolutely shocking, you really need to get your act together! 😡
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Gary Riches (@Gary_BBGames) reported from Royston, England@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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Ian Burley (@ian_burley) reported from Hemel Hempstead, England@ThreeUKSupport It was the Hemel Hempstead Marlowes store. Clearly they need some help!
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Dan Stapley (@Wreck_it_Dan) reported from Hitchin, England@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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Harry Sanganee (@MacFreakish) reported from Luton, EnglandSpectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!
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Kelvin Olasupo (@_Only1Kelvin) reported from Luton, England@ThreeUKSupport signal over here has been appalling. Can hardly load a page.
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TB (@tbrittonphoto) reported from Hemel Hempstead, England@ThreeUKSupport saying I need to pay a early exit fee to go from a 12 month sim only to a 24month contract. £98! Surely you can see the benefit of not charging anthing and locking a long term customer in for 24months.
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KJ (@HemelAllotment) reported from Hemel Hempstead, England@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?
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raage ahmed (@kaakacweyn) reported from Luton, England@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network
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raage ahmed (@kaakacweyn) reported from Luton, England@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this
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Steffan Ford (@triford) reported from Welwyn Garden City, England@ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G
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StTwig (@StTwiggi) reported from Hemel Hempstead, England@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed
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FOLAFLASH🇳🇬🇬🇧 (@folaflash01) reported from Luton, England@ThreeUKSupport I’ve been talking to your support on 0800 358 9341 I expected a call back which I haven’t gotten can you DM please.
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Shane Hewett (@shanehewett) reported from Hatfield, England@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing
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Hannah Brown (@aneartohearhlb) reported from Langford, EnglandIf anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Caedmon Mullin (@caedmon_m) reportedHey @ThreeUK you've suspended my child's phone account, I need to contact them, your support lines are down and your AI chat has just given me a link to a dedicated bereavement support page. Are you ******* kidding me?
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•Tushker Gall 🐾 (@Tushker_Gall) reportedwhy don't old people understand that us young folks don't have access to everything on the internet. dad needs a new SIM card but @ThreeUK won't issue one because dad doesn't know his account details.. dad thinks I can just access his emails because "you do the internet"
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Chris Bunnett (@chrisbunnett) reported@ThreeUK - I ******* hate your network. I haven’t called anyone but now you tell me can’t make a call ‘as I used up my balance!’ You are a bunch of crooks and thieves. Fuckwits.
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hannah dunleavy (@thatdunleavy) reported@ThreeUK What's going on with there being no service in Cambridge today? The chatbot is asking for patience, but I'm running out of it.
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Ruth Seager (@ruthseag) reported@ThreeUK terrible customer service. I have wasted at least 4 and a half hours talking on the phone with no progress. Got cut off, no phone back, waited in queues and got told that they can’t make any guarantees. After 18 years as a customer…I think it’s time to make a switch…
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S Jones (@SophieJoJones) reported@ThreeUK I've been trying to call to top up my phone but the 444 number service has been down due to you upgrading your system for two days now. When will this upgrade be complete please?
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Joe Tweeting. (@joeisstanding) reportedI had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.
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Hannah Penn (@Hannah_Penn) reported@threeuk Your customer service is an absolute disgrace. Mis-sold a 24m SIM-only contract, assured me twice it was cancelled (once after 2 hours on the phone), cases all closed. Now you’ve reinstated it AGAIN, and sent a bill. This is appalling. I will NOT be paying. Sort it out.
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Legmo2 (@Legmo_2) reported@ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!
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Alice Burke (@AliceBurke98) reported@ThreeUK I need help with a sim and roaming issue. Your online chat it repetitive and not solving the issue