3 (Three) Outage Report in Stevenage, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stevenage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (26%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: St Albans, Stevenage and Luton.
| City | Problem Type | Report Time |
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| Internet | ||
| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊
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Shane Hewett
(@shanehewett) reported
from
Hatfield, England
@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@ThreeUKSupport I hope so because this is poor.
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Tom Andrew Hargreaves
(@TommyH3885) reported
from
Baldock, England
@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!
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Karen ⚽️🍫
(@KrobertsonKaren) reported
from
Luton, England
@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡
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Shannon Noquet - page
(@Shannon1music) reported
from
Ware, England
@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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Steffan Ford
(@triford) reported
from
Welwyn Garden City, England
@ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G
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Kelvin Olasupo
(@_Only1Kelvin) reported
from
Luton, England
@ThreeUKSupport signal over here has been appalling. Can hardly load a page.
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@Three_Is_Broken @ThreeUKSupport I can relate to this tweet. They did work in my work area and since then it has been next to nothing. Although always 2 bars of 4G, the strength is poor at -117dbm.
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ash
(@MistaSouth) reported
@ThreeUKSupport Meh don’t bother ey, ill just cancel
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Ash
(@MistaSouth) reported
@ThreeUKSupport Your team refuse to put me through to your cancellation team, to cancel. Your company are aware of consumer rights, correct? Laughable
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Sara
(@Sarayoga81) reported
@ThreeUKSupport You have completely lost what would have been a loyal customer, as previous 12 months I had very good service from you with my phone. After this experience I will never use you again.
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Craig Hand (he/him)
(@monktus) reported
@ThreeUKSupport Every other mobile network or ISP I’ve used inform their customers directly about upcoming maintenance, and updates on unplanned outages. It would be nice if you did the same. We’ve already migrated one phone away from you and have had to order a DSL line for backup broadband.
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🍄💊🍃
(@BpdGurl) reported
won’t give me my number, **** it. Calling every single applicable place and letting them know that my number has changed will actually be less effort than getting a simple PAC code from @ThreeUK the WORST phone company in Britain.
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Craig Hand (he/him)
(@monktus) reported
@pauli1888 @ThreeUK They’re cheap, have generous or no data caps depending on tariff and data is quick when you have decent signal. International roaming also good. However customer service is terrible and coverage isn’t great outside of major towns/cities.
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Rube ★☆☆☆☆
(@rube) reported
So @ThreeUK your app won’t let me *paste* a password?! I used to think that disabling password manager auto fill was the height of stupidity, I stand corrected. Encouraging weak passwords is stupid.
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Dr Louise Robson (she/her)
(@Louisescicomm) reported
@ThreeUKSupport I rang last week, the person stated the account had been transfered to her. Given a code to use. Daughter rang and used the code. Then told technical issue. Yesterday told everything sorted and number would transfer to her new 3 account. Number disabled.
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Sara
(@Sarayoga81) reported
@ThreeUKSupport I took out a Sim only, as I had had for the previous 12 months. I was under impression the service would stay the same. So I was very surprised when it would not allow me to phone a Spanish landline on Saturday, which was upsetting at the time as it was an important call
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Mumtaz Yoosuf
(@Mumty22) reported
3 mobile have taken an extra 35 pounds from my account bringing it down to a zero balance. They are only available on chat and despite trying to get through over the last 2 days, they are now telling me they can’t verify my account! Where to next? #ThreeUK