3 (Three) Outage Report in Stevenage, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stevenage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Hemel Hempstead, Luton, Stevenage and St Albans.
| City | Problem Type | Report Time |
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| Phone | ||
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| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Shane Hewett
(@shanehewett) reported
from
Hatfield, England
@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this
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Karen ⚽️🍫
(@KrobertsonKaren) reported
from
Luton, England
@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡
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Shannon Noquet - page
(@Shannon1music) reported
from
Ware, England
@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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Tom Andrew Hargreaves
(@TommyH3885) reported
from
Baldock, England
@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@ThreeUKSupport I hope so because this is poor.
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Kelvin Olasupo
(@_Only1Kelvin) reported
from
Luton, England
@ThreeUKSupport signal over here has been appalling. Can hardly load a page.
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RJRM
(@_rjrm) reported
from
Hertfordshire, England
@ThreeUKSupport So basically I pay £93 a month for a service which doesn’t work on trains and has unspecified mast failures. Brilliant.
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@Three_Is_Broken @ThreeUKSupport I can relate to this tweet. They did work in my work area and since then it has been next to nothing. Although always 2 bars of 4G, the strength is poor at -117dbm.
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!
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Steffan Ford
(@triford) reported
from
Welwyn Garden City, England
@ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas
(@donnellythomas) reported
@ThreeUKSupport You understand it yet seem to do nothing to sort it yet again, why cant i just get a straight answer? Why do i have to wait potentially 9 weeks for a phone after 10+ years of custom and a brand new customer can join you today and have the same phone/contract and get it tomorrow?
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Isaac Fry
(@fryisaac) reported
@ThreeUK any news on when 3 will support Apple watches?
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Lucie Andrews
(@LucieAn37437077) reported
@ThreeUKSupport You invited me to chat but I can get on. Great customer service along with the rubbish signal.
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Fern 🖤
(@FernScottt) reported
@DaisyLouMason @EluznTV @ThreeUK This is all because I am looking to change my deal to a cheaper one and keep my phone (I’ve been paying £60+ for the last 2 years) guarantee if I had been ‘upgrading’ to a more expensive plan/phone I wouldn’t be having these issues.....big fat CON 🥲
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Natalie Poismans
(@Madbirdlady) reported
@ThreeUK I canceled my account in nov 2020 and you failed to acknowledge it. You are charging me 4 the account but I am with another provider. I am locked out of my account and you aren’t sending reset links to my email. Please cancel your charges and reply to me.
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paul
(@pacman010567) reported
@ThreeUKSupport just phoned the customer service to have the phone answered and after I told him my issue he mumbled something and went quiet and then continued to ignore me even though I could hear him breathing and noise in background. Disgusted @ this!
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Kimberley 3.5% #FBPE
(@Kimbles848) reported
@ThreeUKSupport Hi Ali Thanks for responding. I got a phone call last night and apparently there is something blocking the signal to the router Postcode is BS14UL Thank you
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Brad - Eluzn
(@EluznTV) reported
@FernScottt @DaisyLouMason O2 are as bad as @ThreeUK. When I can upgrade I'll be going to EE.
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Redimp
(@Redimp78) reported
@ThreeUKSupport Hello, we bought a second hand iphone and have been using it on giffgaff for three months with no issues, now it says 'no service' and it looks like its been network blocked by you guys, if I send you the IMEI can you look into it for us please?
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Frances Odera Matthews 🇬🇧 🇬🇭 🇳🇬
(@fro_dera) reported
@ThreeUKSupport postcode is YO1 9TA - I've been a loyal customer for years, but your coverage has gotten progressively worse - I need to look at getting out of my contract :(