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3 (Three)

3 (Three) outages and service status in Stevenage, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Stevenage, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stevenage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Stevenage, England

The most recent 3 (Three) outage reports came from the following cities: Shefford, and Hitchin.

CityProblem TypeReport Time
Shefford Internet 24 days ago
Hitchin Internet 26 days ago
Hemel Hempstead Internet 3 months ago
St Albans Internet 3 months ago
Hemel Hempstead Phone 3 months ago

Community Discussion

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3 (Three) Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • joelbuckland
    Joel Buckland (@joelbuckland) reported from Letchworth Garden City, England

    @AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk

  • _senoritaugly_
    ©️ (@_senoritaugly_) reported from Welwyn Garden City, England

    Awful customer service from @ThreeUK @ThreeUKSupport - the call centre ‘manager’ just told me that I should probably leave and find a contract elsewhere and that it’s just ‘how the business runs’ after messing me about for the past 3 days. I just want the deal I was offered 😭

  • StTwiggi
    StTwig (@StTwiggi) reported from Hemel Hempstead, England

    @ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊

  • HemelAllotment
    KJ (@HemelAllotment) reported from Hemel Hempstead, England

    The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!

  • CcieOne
    Oneccie 🥇 (@CcieOne) reported from Stevenage District, England

    @ThreeUKSupport Any way to cancel the contract agreement due to unsutisfactory network coverage? I dont want to keep playing for the services that not working more often then working.

  • triford
    Steffan Ford (@triford) reported from Welwyn Garden City, England

    @ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G

  • kaakacweyn
    raage ahmed (@kaakacweyn) reported from Luton, England

    @ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network

  • MaxdMerc
    💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported from Broxbourne District, England

    @Three_Is_Broken @ThreeUKSupport I can relate to this tweet. They did work in my work area and since then it has been next to nothing. Although always 2 bars of 4G, the strength is poor at -117dbm.

  • aneartohearhlb
    Hannah Brown (@aneartohearhlb) reported from Langford, England

    If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.

  • kaakacweyn
    raage ahmed (@kaakacweyn) reported from Luton, England

    @ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this

  • zbmb90
    Brian Bowden (@zbmb90) reported from Stanstead Abbotts, England

    @ThreeUKSupport What’s going on? I have submitted a formal complaint. I no longer have home broadband and now I receive this! From Three: Your Mobile Broadband account is overdue which means your services will be suspended if there's no payment made.

  • projectzip
    Joe Brown (@projectzip) reported from Luton, England

    Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!

  • StTwiggi
    StTwig (@StTwiggi) reported from Hemel Hempstead, England

    @ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!

  • MaxdMerc
    💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported from Broxbourne District, England

    @ThreeUKSupport I hope so because this is poor.

  • KrobertsonKaren
    Karen ⚽️🍫 (@KrobertsonKaren) reported from Luton, England

    @ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡

  • MacFreakish
    Harry Sanganee (@MacFreakish) reported from Luton, England

    Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!

  • Abboir_
    Abby (@Abboir_) reported from Hemel Hempstead, England

    @ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?

  • yvonnemariewc
    Yvonne Woodland 💕 (@yvonnemariewc) reported from Luton, England

    @ThreeUK your customer service is absolutely shocking, you really need to get your act together! 😡

  • joelbuckland
    Joel Buckland (@joelbuckland) reported from Letchworth Garden City, England

    Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three

  • _rjrm
    RJRM (@_rjrm) reported from Hertfordshire, England

    @ThreeUKSupport So basically I pay £93 a month for a service which doesn’t work on trains and has unspecified mast failures. Brilliant.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • yorkie1980
    clive york (@yorkie1980) reported

    @ThreeUKSupport can you please explain why your signal is rubbish in TN33 0XX it was so good but now it’s awful. I pay for a service. If you can’t deliver I will cancel my contract and go elsewhere

  • ShadowBakura_
    ShadowBakura_ [Cal] (@ShadowBakura_) reported

    @ThreeUKSupport since joining my signal has been awful - locked in for another 18 months is there any work around to this ?

  • Andy2sn
    Andy  🇬🇧 🇺🇦 (@Andy2sn) reported

    Joined @ThreeUK i know signal in parts off UK are different. But wanna know since #three merged with Vodafone how’s the signal been. I’ve read that some people saying that since the merger Vodafone signal not been good

  • gadgetbluetab
    David Richards (@gadgetbluetab) reported from Anstey, England

    @ThreeUK I'm having a problem with my new upgrade. The delivery has gone missing at Dpd. Day 3 now waiting.!!

  • rizwanalihaidr
    Rizwan Ali (@rizwanalihaidr) reported

    @ThreeUKSupport @ThreeUKSupport frustrating. This situation is causing me serious stress. If this is not resolved immediately with a full explanation and refund of any incorrect charges, I will proceed with cancelling all my services and escalating this complaint further.

  • aligaines1410
    Ali Gaines (@aligaines1410) reported

    Once again @ThreeUK network is down. Every month this is happening. I asked to swap to normal from mobile broadband but was told I'd have to pay to get out of my contract but surely the amount of time your network is down you would offer to swap me for free!

  • DjGiggsy
    Giggsy (@DjGiggsy) reported

    Hey @threeuk, since you’ve teamed up with @Vodafone I thought my service would improve. If anything I get worse signal in places than I did before! What’s going on? Been a customer of yours since 2006, seriously looking at other options right now.

  • LouiseAdams79
    Louise Adams (@LouiseAdams79) reported

    @ThreeUK I’m trying to contact three as I have received a bill in someone else’s name to my address. I am not a three customer.

  • stevejh1973
    Steve Harrison (@stevejh1973) reported

    @ThreeUK even after the merging with Vodafone my actual phone signal remains at one bar at home (E9). And, for some reason, my WiFi calling hardly works too. It is not my phone as I have always had this problem. Basically it is impossible for me to actually make calls at home!

  • UKBeautyOnline
    UK Beauty Online (@UKBeautyOnline) reported

    @ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossible to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service