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3 (Three)

3 (Three) outages and service status in Stevenage, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Stevenage, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stevenage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Stevenage, England

The most recent 3 (Three) outage reports came from the following cities: Luton, Hitchin, and Henlow.

CityProblem TypeReport Time
Luton Phone 13 days ago
Luton Total Blackout 2 months ago
Hitchin Phone 2 months ago
Henlow Internet 2 months ago
Luton Phone 2 months ago
Luton Wi-fi 2 months ago

Community Discussion

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3 (Three) Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • zbmb90
    Brian Bowden (@zbmb90) reported from Stanstead Abbotts, England

    @ThreeUKSupport What’s going on? I have submitted a formal complaint. I no longer have home broadband and now I receive this! From Three: Your Mobile Broadband account is overdue which means your services will be suspended if there's no payment made.

  • ian_burley
    Ian Burley (@ian_burley) reported from Hemel Hempstead, England

    @ThreeUKSupport It was the Hemel Hempstead Marlowes store. Clearly they need some help!

  • triford
    Steffan Ford (@triford) reported from Welwyn Garden City, England

    @ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G

  • StTwiggi
    StTwig (@StTwiggi) reported from Hemel Hempstead, England

    @ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!

  • umber892
    Robert Taylor (@umber892) reported from Harpenden, England

    @ThreeUK this was a big hook for staying with you. I think I have been with you for over 10 years. Looks like I will not be renewing my contract with you. This is a poor decision

  • _senoritaugly_
    ©️ (@_senoritaugly_) reported from Welwyn Garden City, England

    Awful customer service from @ThreeUK @ThreeUKSupport - the call centre ‘manager’ just told me that I should probably leave and find a contract elsewhere and that it’s just ‘how the business runs’ after messing me about for the past 3 days. I just want the deal I was offered 😭

  • _Only1Kelvin
    Kelvin Olasupo (@_Only1Kelvin) reported from Luton, England

    @ThreeUKSupport signal over here has been appalling. Can hardly load a page.

  • Abboir_
    Abby (@Abboir_) reported from Hemel Hempstead, England

    @ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?

  • HemelAllotment
    KJ (@HemelAllotment) reported from Hemel Hempstead, England

    The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!

  • mullers72
    Phil Mullin (@mullers72) reported from Welwyn Garden City, England

    So having just bought a @ThreeUKSupport PAYG SIM for my son as he's lost his phone, I can't register it online as it's down for technical maintenance but call the 0800 number. That's closed too. How do I get him sorted for school tomorrow? #Threeuk

  • StTwiggi
    StTwig (@StTwiggi) reported from Hemel Hempstead, England

    @ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊

  • Rosie_flute
    Esther Robertson (@Rosie_flute) reported from Stevenage District, England

    @ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.

  • tbrittonphoto
    TB (@tbrittonphoto) reported from Hemel Hempstead, England

    @ThreeUKSupport saying I need to pay a early exit fee to go from a 12 month sim only to a 24month contract. £98! Surely you can see the benefit of not charging anthing and locking a long term customer in for 24months.

  • aneartohearhlb
    Hannah Brown (@aneartohearhlb) reported from Langford, England

    If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.

  • shanehewett
    Shane Hewett (@shanehewett) reported from Hatfield, England

    @ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing

  • joelbuckland
    Joel Buckland (@joelbuckland) reported from Letchworth Garden City, England

    Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three

  • joelbuckland
    Joel Buckland (@joelbuckland) reported from Letchworth Garden City, England

    @AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk

  • Wreck_it_Dan
    Dan Stapley (@Wreck_it_Dan) reported from Hitchin, England

    @ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem

  • ian_burley
    Ian Burley (@ian_burley) reported from Hemel Hempstead, England

    @ThreeUKSupport It was nothing major, was going to enquire about a 2nd backup payg sim. I understand you do a free one with 200MB preloaded data. Also I'm an ex Three customer but signal at home was very poor. Curious to see if it's improved.

  • chardean_x
    Charlotte (@chardean_x) reported from Broxbourne District, England

    not had signal in my house on my phone since March @ThreeUK please sort your customer service out

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveMeek82
    Steve (@SteveMeek82) reported

    @ThreeUKSupport Sudden issues in WR3, next to zero connectivity with latency at 2.5 - 3.8 seconds. What’s happening?

  • bearded_courier
    the_bearded_courier 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@bearded_courier) reported

    And for the previous 22 days you will have charged me £9.88. How on earth does this make any sense what so ever. So now instead of keeping me as a customer I will be moving all four of these plans to another network. Seems 20+ years of loyalty means zip in the world of @ThreeUK

  • satheeshvad
    Satheeshkumar Rajendran Ph.D (@satheeshvad) reported

    @ThreeUK Hi three, without any notification, my number has been discontinued because I'm abroad, but I paid some of the months. Before I left the country, I asked your team; they said it was not possible to terminate, and now, without any notification, the number is not in use.

  • pn_d00
    P (@pn_d00) reported

    Hi @ThreeUK, just wondering why I can’t see the £1 cafe nero offer in the three+ app anymore. Has the partnership ended, or is it just a temporary app issue?

  • ClarityClack
    ᗰOOᑎ 🌙 (@ClarityClack) reported

    @Baz69 @ThreeUK Oh this is awful.

  • 80iishh
    huey freeman (@80iishh) reported

    @ThreeUK @ThreeUKSupport soon reach. So the signal better be sorted or we’ll be speaking

  • PokeMalarkeyUK
    PokéMalarkey (@PokeMalarkeyUK) reported

    I am trying to cancel a phone contract. Your live chat keeps kicking me out as soon as I tell them that I don't want a "better deal". Why won't you let me cancel this? Surely this isn't legal? @ThreeUKSupport

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    Back in B43 Birmingham/Walsall @ThreeUKSupport @vodafone @VodafoneUK Slow to no internet connection.

  • whatiwrote_
    Louisa Guise Author (@whatiwrote_) reported

    @robj3d3 @ThreeUK If you are paying for the service, I don't see what reason the phone company has to cut you off. Find a local sim in the meantime.

  • heyitskamil_
    كامِل (@heyitskamil_) reported

    @FoxRunTime @skylermzx @ThreeUK Does it not depend on where you are? That’s usually how it is with mobile broadband/mobile service providers