1. Home
  2. Companies
  3. 3 (Three)
  4. Stevenage
3 (Three)

3 (Three) outages and service status in Stevenage, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • 3 (Three) generated 1 outage signal in the last 24 hours around Stevenage, including 1 direct report.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Apr 9, 2:54 PM GMT+1.
  • 100% Internet (100%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stevenage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 10: Problems at 3 (Three)

3 (Three) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stevenage, England

The most recent 3 (Three) outage reports came from the following cities: Hitchin, Hemel Hempstead, and St Albans.

CityProblem TypeReport Time
Hitchin Internet 23 hours ago
Hemel Hempstead Internet 2 months ago
St Albans Internet 2 months ago
Hemel Hempstead Phone 2 months ago
Luton Phone 2 months ago

Nearby cities with recent reports

Hitchin

1 recent signals

23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • triford
    Steffan Ford (@triford) reported from Welwyn Garden City, England

    @ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G

  • HemelAllotment
    KJ (@HemelAllotment) reported from Hemel Hempstead, England

    The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!

  • kaakacweyn
    raage ahmed (@kaakacweyn) reported from Luton, England

    @ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this

  • JohnGregory0532
    John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • mullers72
    Phil Mullin (@mullers72) reported from Welwyn Garden City, England

    So having just bought a @ThreeUKSupport PAYG SIM for my son as he's lost his phone, I can't register it online as it's down for technical maintenance but call the 0800 number. That's closed too. How do I get him sorted for school tomorrow? #Threeuk

  • yvonnemariewc
    Yvonne Woodland 💕 (@yvonnemariewc) reported from Luton, England

    @ThreeUK your customer service is absolutely shocking, you really need to get your act together! 😡

  • HemelAllotment
    KJ (@HemelAllotment) reported from Hemel Hempstead, England

    @ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?

  • ian_burley
    Ian Burley (@ian_burley) reported from Hemel Hempstead, England

    @ThreeUKSupport It was nothing major, was going to enquire about a 2nd backup payg sim. I understand you do a free one with 200MB preloaded data. Also I'm an ex Three customer but signal at home was very poor. Curious to see if it's improved.

  • MikeJoiner1965
    Mike (@MikeJoiner1965) reported from Harpenden, England

    @ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.

  • KrobertsonKaren
    Karen ⚽️🍫 (@KrobertsonKaren) reported from Luton, England

    @ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡

  • Gary_BBGames
    Gary Riches (@Gary_BBGames) reported from Royston, England

    @Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't

  • ian_burley
    Ian Burley (@ian_burley) reported from Hemel Hempstead, England

    @ThreeUK Just been into one of your stores and was completely ignored. I politely interrupted a staffer and another customer to ask if there was anyone else available. He said he was on his own and would be busy for the next hour. #nowaytorunabusiness

  • kaakacweyn
    raage ahmed (@kaakacweyn) reported from Luton, England

    @ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network

  • _rjrm
    RJRM (@_rjrm) reported from Hertfordshire, England

    @ThreeUKSupport So basically I pay £93 a month for a service which doesn’t work on trains and has unspecified mast failures. Brilliant.

  • aneartohearhlb
    Hannah Brown (@aneartohearhlb) reported from Langford, England

    If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.

  • shekcheung
    S Cheung (@shekcheung) reported from Luton, England

    @ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs

  • laythy29
    Layth (@laythy29) reported from Hitchin, England

    Mobile phone network @ThreeUK have announced they have suspended their sponsorship of Chelsea including removal of brand from shirts and around Stamford Bridge

  • peter_hollas
    Peter (@peter_hollas) reported from Stevenage District, England

    @EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK

  • zbmb90
    Brian Bowden (@zbmb90) reported from Stanstead Abbotts, England

    @ThreeUKSupport What’s going on? I have submitted a formal complaint. I no longer have home broadband and now I receive this! From Three: Your Mobile Broadband account is overdue which means your services will be suspended if there's no payment made.

  • chardean_x
    Charlotte (@chardean_x) reported from Broxbourne District, England

    not had signal in my house on my phone since March @ThreeUK please sort your customer service out

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mookev335907
    Mookev (@Mookev335907) reported

    @ThreeUK Is anyone on here a three mobile customer. It looks like they are having network problems?

  • ShadowBakura_
    ShadowBakura_ [Cal] (@ShadowBakura_) reported

    @ThreeUKSupport since joining my signal has been awful - locked in for another 18 months is there any work around to this ?

  • Callum416577678
    Callum (@Callum416577678) reported

    @ThreeUKSupport how do you feel scamming thousands of customers for 1000s when a device is paid off and you keep taking payment for the device my elderly mother is a victim and is our £900 with nothing you can do can’t wait to cancel all 9 phone contracts me my family and friends

  • MarkJohnpotter
    Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported

    Many thanks to the hopeless @ThreeUKSupport for waking me up despite clear instructions not to call me before 1pm clearly they didn’t listen to a word I said. No idea of customer service.

  • kocichichot
    Alice in the Cities (@kocichichot) reported

    @ThreeUK Can you please check why click on "reset your password" does not send email with reset link? I spoke with your customer service earlier today and the email address is current - meanwhile I have no means of accessing my account. TIA.

  • stevehunter6
    steve hunter (@stevehunter6) reported

    @ThreeUKSupport 4 calls in last 30 mins and getting nowhere. Nice of the call centre technician to find it's easier to put the phone down than help😡😡

  • Crocidolite11
    Crocidolite (@Crocidolite11) reported

    £15.96 before April now £18.26 from April and @ThreeUK can’t get their emails out quick enough to tell you of the price increase for a further year of the same ******* service. £27.60 more from one customer. That’s roughly £289 MILLION additional revenue just from the UK alone.

  • JonHowick
    Jon Howick (@JonHowick) reported

    @ThreeUKSupport is your network down again? Can’t seem to make calls…

  • chrisbignell
    Chris Bignell (@chrisbignell) reported

    Three (@ThreeUK) absolutely the worst customer service I've experienced. Just cut me off on business chat, previously useless in store and online. Constantly promised calls that do not materialize. Absolute joke...

  • kuromiyalucien
    Kuromiya Lucien (@kuromiyalucien) reported

    @Kurobiites new contract i didnt ask for??? no clue @ThreeUK wtf is this