3 (Three) Outage Report in Stevenage, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Hemel Hempstead, St Albans, Luton and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| St Albans |
Internet | |
| Hemel Hempstead |
Phone | |
| Luton |
Phone | |
| Luton |
Internet | |
| Stevenage |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Peter
(@peter_hollas) reported
from
Stevenage District, England
@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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Phil Mullin
(@mullers72) reported
from
Welwyn Garden City, England
So having just bought a @ThreeUKSupport PAYG SIM for my son as he's lost his phone, I can't register it online as it's down for technical maintenance but call the 0800 number. That's closed too. How do I get him sorted for school tomorrow? #Threeuk
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Charlotte
(@chardean_x) reported
from
Broxbourne District, England
not had signal in my house on my phone since March @ThreeUK please sort your customer service out
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Robert Taylor
(@umber892) reported
from
Harpenden, England
@ThreeUK this was a big hook for staying with you. I think I have been with you for over 10 years. Looks like I will not be renewing my contract with you. This is a poor decision
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Tom Andrew Hargreaves
(@TommyH3885) reported
from
Baldock, England
@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!
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Karen Mavundukure
(@karenmavx) reported
from
Stevenage District, England
@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?
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Matt Simpson
(@mattsimpt) reported
from
Luton, England
@ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?
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Shannon Noquet - page
(@Shannon1music) reported
from
Ware, England
@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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Brian Bowden
(@zbmb90) reported
from
Stanstead Abbotts, England
@ThreeUKSupport What’s going on? I have submitted a formal complaint. I no longer have home broadband and now I receive this! From Three: Your Mobile Broadband account is overdue which means your services will be suspended if there's no payment made.
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Joe Brown
(@projectzip) reported
from
Luton, England
Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!
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S Cheung
(@shekcheung) reported
from
Luton, England
@ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs
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Layth
(@laythy29) reported
from
Hitchin, England
Mobile phone network @ThreeUK have announced they have suspended their sponsorship of Chelsea including removal of brand from shirts and around Stamford Bridge
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Abby
(@Abboir_) reported
from
Hemel Hempstead, England
@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?
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Brian Bowden
(@zbmb90) reported
from
Stanstead Abbotts, England
@ThreeUKSupport Now the the Three Home Signal has been switched off, I can barely get a 3G signal (one bar if I’m lucky)! How can I get it restored as I can’t rely on wifi for making calls?
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Lisa Stout
(@lisaslolo) reported
from
Stevenage District, England
@ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !
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Harry Sanganee
(@MacFreakish) reported
from
Luton, England
Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Tommy
(@magneticmule) reported
@ThreeUKSupport I was on the phone for over an hour trying to cancel the contract. I then sent a letter to your head office at Star House. She was never sent a final bill. Again, this was all supposidly dealt with months ago. Please consult the video I attached.
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HuntLaw Creek 🇪🇺
(@cappuck) reported
Beware, just paid £116.69 for a service I didn't use and termination fee of £28 after being with #three for more than 4 years. #badcustomerservice @ThreeUK
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Tommy
(@magneticmule) reported
@ThreeUKSupport We tried contacting you via phone. We were kept on the phone for an hour in total. No one responded. I have been through this. By law you are required to give your customers valid ways to cancel their contract. You havent done this.
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Dan
(@DanHulme_) reported
My 76 year old Nan has been a victim of fraud in November - numerous phone calls telling us it will be sorted, @ThreeUK have now threatened her through a debt collection company. Customer relations constantly lying. Putting a vulnerable person under undue stress during a pandemic
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Adam Sibbald
(@adamsibbs) reported
@ThreeUKSupport im sorry but that is really poor customer service. the fact there is cues for your webchat is extremely disappointing. i can't access my own account....
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Dr Doug McNeall
(@dougmcneall) reported
Can anyone suggest a U.K. network provider who aren’t evil? @ThreeUK are increasing my data charges by 500%, so not them obvs.
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☘🇮🇪☘
(@NorthOFtheCity_) reported
Ever since I left @ThreeUK and took my number to my new provider every day I get fraud calls? Never had them b4,coincidence? HMRC,national insurance,fraud with my bank.defo sold my details.
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Marty
(@_martydunlop) reported
@ThreeUKSupport The point is, a company calling a customer and straight away asking for their password breaks security protocol. No company in the entire world should do this and knows fine well. This issue has been publicised and rectified over the past 5 years, come on. Like seriously?
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Random Robbie
(@Random_Robbie) reported
@lesleybrooke64 @ThreeUKSupport I managed it twice no problems. :)
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Joanna - The world in my pocket
(@OanaRoua) reported
Can anyone advise how can I take legal action against @ThreeUK? It's been a year since they have wrongfully put a note on my credit score which is still active, and a year in which they just refuse to help and take it off. @CitizensAdvice @CISASUK