3 (Three) Outage in Stevenage, Hertfordshire, England

@ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !

So having just bought a @ThreeUKSupport PAYG SIM for my son as he's lost his phone, I can't register it online as it's down for technical maintenance but call the 0800 number. That's closed too. How do I get him sorted for school tomorrow? #Threeuk

@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK

Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!

@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?

@ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?

Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!

@ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs

@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened

@ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.

not had signal in my house on my phone since March @ThreeUK please sort your customer service out

@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?

@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast

@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!

@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this

@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network

The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!

@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.

Ok @threeuk. Your MiFi cannot support a PS4 connection. Whenever it tries the MiFi decide just disconnects everything. Remind me, what am I paying for if you can’t provide a service?

@ThreeUKSupport hi I contacted you guys so many times now over my iMessage and FaceTime not working or anything at all and you guys sent me a replacement sim and I put it in today and it still doesn’t work lol i dont know what to do

@ThreeUK. Terrible customer service! Your customer service agents telling me wrong information again! Can’t wait for my contract to be up!

@ThreeUK What restarting has to do with it by the way? If it is a long-term issue why are you not able to solve it yet? When I posted posted on twitter you said it is less likely without looking at this long-term problem in the area. Now, would you wolve it?

.@ThreeUKSupport @ThreeUK Awful internet in EH64HN again. Can you please increase the bandwidth on the local mast as it's obviously not got enough for the amount of people on it at peak times. I have to use my connection for work and right now it's next to unusable.

@ThreeUK I am looking to cancel 1 of my sim cards but would like the pac code can I go into the local @ThreeUK shop and sort this out?

Been with @EE (Orange) since I was 13/14. Couldn’t offer me the same deal they were giving new customers two years ago so made me change my number when I signed up as a “new”customer. Now they can’t beat a sim only deal so Goodbye #noloyalty hello @ThreeUK

@MeaderLee @ThreeUK And by the way @ThreeUK this problem is persistent for last couple of months. Whenever I check coverage issues it shows me that you engineering team is working. It is really embarrassing when I try to have online meetings.

@ThreeUKSupport I asked you a few days ago, is there any reason our our echo dot won‘t connect to your Huawei B535 router? We have one already connected but it the second keeps saying there’s wifi problems even though our other devices connect/work fine

Been told the SIM was activated many times by your colleagues but it has never been the case. @ThreeUK