3 (Three) Outage in Stevenage, Hertfordshire, England

@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK

Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!

@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?

@ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?

Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!

@ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs

@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened

@ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.

not had signal in my house on my phone since March @ThreeUK please sort your customer service out

@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?

@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast

@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!

@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this

@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network

The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!

@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.

@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡

@ThreeUKSupport signal over here has been appalling. Can hardly load a page.

@ThreeUKSupport @ThreeUK My wife's contract is up. My contract is up in a few months. Our 4g modem contract is up soon. Yet again we have no data or call signal, and yet again I can't work. You're not making it easy to stay with Three...

@ThreeUKSupport hello. Why is my internet and phone not working since 9 AM? I am in dundee DD2 dundee.

@ThreeUKSupport Every time I contact it says the systems are down or being upgraded. All I need to know is if I am out of contract?

@ThreeUKSupport my number is stuck ‘disconnected’ with you in a failed PAC port, I need help ASAP thanks

Hi @TalkmobileUK... no signal/service day 4 since PAC in failed from @ThreeUK im still getting their “number not recognised” automated voice message calling my own number even though my TM account logged in is showing the port successful... I really need HELP ASAP

@ThreeUKSupport costs I've incurred, but I'm still paying a monthly fee for a phone service I cannot use for at least 3/4 weeks, which is completely unacceptable.

@ThreeUKSupport the WORST customer service ever. I'm so angry. It's been 75 minutes and I still can't get what I want from your online departments. I don't believe you care at all that I've been a customer for 15 years. No longer. APPALLING

@ThreeUK Customer services are a complete joke shop

@ThreeUKSupport Hello, it’s a network issue, I was told it’s the mast capacity? Postcode is HG5 8NQ

@ThreeUKSupport yeah that's the one I've been online with - since 12.15. And I'm still not anywhere near being able to cancel and get my money - that you took from my account without permission. "Imran" is being utterly useless