3 (Three) outages and service status in Stevenage, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Stevenage, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stevenage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stevenage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Stevenage, England
The most recent 3 (Three) outage reports came from the following cities: Shefford, and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Shefford
|
Internet | 1 month ago |
|
Hitchin
|
Internet | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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S Cheung (@shekcheung) reported from Luton, England@ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs
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Ian Burley (@ian_burley) reported from Hemel Hempstead, England@ThreeUKSupport It was the Hemel Hempstead Marlowes store. Clearly they need some help!
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Shannon Noquet - page (@Shannon1music) reported from Ware, England@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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Tom Andrew Hargreaves (@TommyH3885) reported from Baldock, England@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!
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Yvonne Woodland 💕 (@yvonnemariewc) reported from Luton, England@ThreeUK your customer service is absolutely shocking, you really need to get your act together! 😡
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StTwig (@StTwiggi) reported from Hemel Hempstead, England@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊
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Esther Robertson (@Rosie_flute) reported from Stevenage District, England@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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Ian Burley (@ian_burley) reported from Hemel Hempstead, England@ThreeUKSupport It was nothing major, was going to enquire about a 2nd backup payg sim. I understand you do a free one with 200MB preloaded data. Also I'm an ex Three customer but signal at home was very poor. Curious to see if it's improved.
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Lisa Stout (@lisaslolo) reported from Stevenage District, England@ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !
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Charlotte (@chardean_x) reported from Broxbourne District, Englandnot had signal in my house on my phone since March @ThreeUK please sort your customer service out
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Ian Burley (@ian_burley) reported from Hemel Hempstead, England@ThreeUK Just been into one of your stores and was completely ignored. I politely interrupted a staffer and another customer to ask if there was anyone else available. He said he was on his own and would be busy for the next hour. #nowaytorunabusiness
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Joe Brown (@projectzip) reported from Luton, EnglandHey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!
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©️ (@_senoritaugly_) reported from Welwyn Garden City, EnglandAwful customer service from @ThreeUK @ThreeUKSupport - the call centre ‘manager’ just told me that I should probably leave and find a contract elsewhere and that it’s just ‘how the business runs’ after messing me about for the past 3 days. I just want the deal I was offered 😭
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Mike (@MikeJoiner1965) reported from Harpenden, England@ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.
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Joel Buckland (@joelbuckland) reported from Letchworth Garden City, EnglandJust spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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Hannah Brown (@aneartohearhlb) reported from Langford, EnglandIf anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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Peter (@peter_hollas) reported from Stevenage District, England@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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Phil Mullin (@mullers72) reported from Welwyn Garden City, EnglandSo having just bought a @ThreeUKSupport PAYG SIM for my son as he's lost his phone, I can't register it online as it's down for technical maintenance but call the 0800 number. That's closed too. How do I get him sorted for school tomorrow? #Threeuk
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Steffan Ford (@triford) reported from Welwyn Garden City, England@ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G
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Karen Mavundukure (@karenmavx) reported from Stevenage District, England@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Todd (@debtodd) reported@ThreeUK after 20+ years with yourselves and hold 2 accounts I now fail the credit check ??? Then my husband joins you also taking out two accounts so we’re all on the same network- I know you don’t care but you’ll be losing 4 customers now 🤬
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Zion Lights (@ziontree) reportedCalling out @ThreeUK @ThreeUKSupport for the worst customer service I’ve ever experienced. Company keeps charging me for a cancelled service, but their staff can’t understand or resolve it. Filed a complaint via the website, which they marked as resolved - without resolving it.
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elizabeth Brown (@Elizabethjagb) reported@LynRose2020 @ThreeUK It’s not working for me either , can’t call anyone and data is not working
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James Lewis (@realjimmothy) reported@ThreeUK have the worst customer support team. All i want to do is pay them yet I have been talking with them via the app for 45 minutes. surely it can’t be that difficult….
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Tanzanian Terrier 🇬🇧🇹🇿🇺🇦🇮🇱 (@petronious) reportedYears ago , especially during at half time I, like many others had the same problem. But since the introduction of 5G I have no problems at all but I am guessing it is down to individual providers I am with @ThreeUK.
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David Clarke (@DavidCl88428325) reported@ThreeUK yet again your network went down in the bt54 area during the week, wednesday 13th may, why? At a time when i most needed a signal due to a relative in hosp, you let me down yet again! Your network, customer service and attitude are awful! When is the next outage?
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Tracey Carr (@TraceyJCarr) reported@ThreeUK I’ve been a customer for more than a decade. I’ve tried to upgrade several times and you make it as hard as possible. Yesterday you cancelled an order after contract signature and order number. Today I cancelled my direct debit
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Mark and Roger (@MarkandRoger) reported@ThreeUK I have been with Three for many years but despite paying for a mobile service I can use abroad in my holiday home they have pulled this facility away with almost no notice. I understand and adhere to a fair use policy but feel I was mis-sold a product. Unfair!
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NN (@NoveNight) reported@ThreeUK is an absolute joke. They cancelled my phone plan with no warning and won't even let me lodge a formal complaint. Are there any authorities in the UK where I can escalate my complaint?
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Wyn Morgan (@wynmorgan) reported@ThreeUK @ThreeUKSupport seems we’re going to be without a signal for a second week as you’re still working on your mast. Surely you’ve had time to install a new mast in that time?