3 (Three) outages and service status in Stevenage, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Stevenage, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- Phone (50%)
- Internet (25%)
- Total Blackout (25%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stevenage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stevenage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 5: Problems at 3 (Three)
3 (Three) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stevenage, England
The most recent 3 (Three) outage reports came from the following cities: Luton, Hitchin, and Henlow.
| City | Problem Type | Report Time |
|---|---|---|
 Luton
|
Total Blackout | 7 days ago |
|
Hitchin
|
Phone | 12 days ago |
|
Henlow
|
Internet | 17 days ago |
|
Luton
|
Phone | 17 days ago |
|
Luton
|
Wi-fi | 1 month ago |
|
Luton
|
Internet | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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StTwig (@StTwiggi) reported from Hemel Hempstead, England@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!
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Hannah Brown (@aneartohearhlb) reported from Langford, EnglandIf anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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Karen Mavundukure (@karenmavx) reported from Stevenage District, England@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened
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Yvonne Woodland 💕 (@yvonnemariewc) reported from Luton, England@ThreeUK your customer service is absolutely shocking, you really need to get your act together! 😡
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Abby (@Abboir_) reported from Hemel Hempstead, England@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?
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Gary Riches (@Gary_BBGames) reported from Royston, England@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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Mike (@MikeJoiner1965) reported from Harpenden, England@ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.
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raage ahmed (@kaakacweyn) reported from Luton, England@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this
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Tom Andrew Hargreaves (@TommyH3885) reported from Baldock, England@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!
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Joel Buckland (@joelbuckland) reported from Letchworth Garden City, EnglandJust spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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Ian Burley (@ian_burley) reported from Hemel Hempstead, England@ThreeUK Just been into one of your stores and was completely ignored. I politely interrupted a staffer and another customer to ask if there was anyone else available. He said he was on his own and would be busy for the next hour. #nowaytorunabusiness
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Karen ⚽️🍫 (@KrobertsonKaren) reported from Luton, England@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡
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S Cheung (@shekcheung) reported from Luton, England@ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs
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FOLAFLASH🇳🇬🇬🇧 (@folaflash01) reported from Luton, England@ThreeUKSupport I’ve been talking to your support on 0800 358 9341 I expected a call back which I haven’t gotten can you DM please.
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raage ahmed (@kaakacweyn) reported from Luton, England@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network
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Oneccie 🥇 (@CcieOne) reported from Stevenage District, England@ThreeUKSupport Any way to cancel the contract agreement due to unsutisfactory network coverage? I dont want to keep playing for the services that not working more often then working.
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RJRM (@_rjrm) reported from Hertfordshire, England@ThreeUKSupport So basically I pay £93 a month for a service which doesn’t work on trains and has unspecified mast failures. Brilliant.
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Shane Hewett (@shanehewett) reported from Hatfield, England@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing
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John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, EnglandSeems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Joe Brown (@projectzip) reported from Luton, EnglandHey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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woodland246 (@woodland246) reported@CBTwizard @MartinSLewis @ThreeUK If it’s less than 14 days since you took out the contract, call them back and explain that the law says they must allow you to cancel. It’s not disputable, it’s your legal right. Alternatively try Citizens Advice Bureau? Wishing you good luck 🤞
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My Hot Topics (@speaakwin) reportedWhy the f is the @ThreeUK 4g and 5g signal so bad? 8 feel like I'm living in the 90s here. I have 5g 3/4 signal, and it's taking 45 seconds to do a basic Google search. It's a joke. I'll be switching to Lebara I think. Been with you for 23 years. Literally since I was 15.
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Daniel upson (@dan_upson) reported@ThreeUK @ThreeUKSupport had three home broadband for years. Now I'm getting 2mb-10mb download. Single person using the hub and get 400mb on phone using 5g. Makes 0 sense obviously been slowed down by the network
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#1 BREAKDOWN ***** (@SynthHenry) reported.@ThreeUK with the worst service & customer service of all time. online help gets told EXPLICITLY how my issue is YOUR FAULT, so YOU need to do something about it and got cut off by your agents
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Scott stevens (@Fartohot666) reported@ThreeUKSupport what’s going on ever since I got my new iPhone last year signal been terrible I travel the uk for work constantly signal dips in and out terrible 4g and 5g I’ve been with you years I can’t put up with this much longer
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Sancestow FC (@Sancestow) reported@ThreeUKSupport absolutely shocking customer service received. Will definitely be leaving come the end of my contract
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Aston (@4ston420) reported@skunkcityseeds @ThreeUK Ooh I didn't know they merged with Vodafone 😐 that says alot tbh... They upped my bill not to long ago and I said I was going to leave what not for a better deal.. they didn't offer anything better same plan same signal more money... Make it make sense 🤔 just daylight robbery
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Ryan (@ryantalks1024) reported@robj3d3 @ThreeUK Idk if it's still relevant since I did it 4 years ago and never looked into anything else But I just use Google Fi
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loulitagill (@loulitagill) reported@ThreeUK @ThreeUKSupport now you want to charge me £13.92 for a service I wasn’t even using during the 16-20 May when I had no mobile WiFi installed because you kept sending me packages with missing equipment. Worst experience with a company ever!
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Sandra H (@Aerobicedge) reported@ThreeUK I am so fed up with this extremely poor Broadband. I've complained twice and been told it's a mast being fixed. 3 weeks later there is No improvement. It's like living in the dark ages!! Upload speed of only 3.76mb/s