3 (Three) outages and service status in Stevenage, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
- 3 (Three) generated 0 outage signals in the last 24 hours around Stevenage, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stevenage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stevenage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 16: Problems at 3 (Three)
3 (Three) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stevenage, England
The most recent 3 (Three) outage reports came from the following cities: Henlow, Hoddesdon, and Luton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 9 days ago |
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Internet | 1 month ago |
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Phone | 2 months ago |
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Total Blackout | 3 months ago |
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Phone | 3 months ago |
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Internet | 3 months ago |
Community Discussion
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3 (Three) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Joel Buckland (@joelbuckland) reported from Letchworth Garden City, EnglandJust spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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Yvonne Woodland 💕 (@yvonnemariewc) reported from Luton, England@ThreeUK your customer service is absolutely shocking, you really need to get your act together! 😡
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Matt Simpson (@mattsimpt) reported from Luton, England@ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported from Broxbourne District, England@Three_Is_Broken @ThreeUKSupport I can relate to this tweet. They did work in my work area and since then it has been next to nothing. Although always 2 bars of 4G, the strength is poor at -117dbm.
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RJRM (@_rjrm) reported from Hertfordshire, England@ThreeUKSupport So basically I pay £93 a month for a service which doesn’t work on trains and has unspecified mast failures. Brilliant.
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Brian Bowden (@zbmb90) reported from Stanstead Abbotts, England@ThreeUKSupport What’s going on? I have submitted a formal complaint. I no longer have home broadband and now I receive this! From Three: Your Mobile Broadband account is overdue which means your services will be suspended if there's no payment made.
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Joe Brown (@projectzip) reported from Luton, EnglandHey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!
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Peter (@peter_hollas) reported from Stevenage District, England@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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©️ (@_senoritaugly_) reported from Welwyn Garden City, EnglandAwful customer service from @ThreeUK @ThreeUKSupport - the call centre ‘manager’ just told me that I should probably leave and find a contract elsewhere and that it’s just ‘how the business runs’ after messing me about for the past 3 days. I just want the deal I was offered 😭
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Esther Robertson (@Rosie_flute) reported from Stevenage District, England@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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Shannon Noquet - page (@Shannon1music) reported from Ware, England@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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Phil Mullin (@mullers72) reported from Welwyn Garden City, EnglandSo having just bought a @ThreeUKSupport PAYG SIM for my son as he's lost his phone, I can't register it online as it's down for technical maintenance but call the 0800 number. That's closed too. How do I get him sorted for school tomorrow? #Threeuk
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Layth (@laythy29) reported from Hitchin, EnglandMobile phone network @ThreeUK have announced they have suspended their sponsorship of Chelsea including removal of brand from shirts and around Stamford Bridge
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Joel Buckland (@joelbuckland) reported from Letchworth Garden City, England@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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Robert Taylor (@umber892) reported from Harpenden, England@ThreeUK this was a big hook for staying with you. I think I have been with you for over 10 years. Looks like I will not be renewing my contract with you. This is a poor decision
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Dan Stapley (@Wreck_it_Dan) reported from Hitchin, England@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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StTwig (@StTwiggi) reported from Hemel Hempstead, England@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed
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FOLAFLASH🇳🇬🇬🇧 (@folaflash01) reported from Luton, England@ThreeUKSupport I’ve been talking to your support on 0800 358 9341 I expected a call back which I haven’t gotten can you DM please.
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KJ (@HemelAllotment) reported from Hemel Hempstead, EnglandThe @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
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KJ (@HemelAllotment) reported from Hemel Hempstead, England@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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The Chinese Don Juan (@Buckstewerbuck1) reportedBought sim 3 days ago...mobile data still does work. Network signal in error showing error since day 1. Not great start...gonna close account if not sorted by tonight. Post code sw17 7lt @ThreeUK
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Stephen Lycitt (@stephenlycitt) reported@ThreeUK . Your customer service is extremely poor and processes very difficult to navigate!
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Paul Onky (@CGarboid) reported@ThreeUKSupport having big issues with people calling me. I can’t have issues as I have a crt-d (defibrillator) fitted and need my phone to be able to receive calls. Not receiving calls and 5g signal but I don’t get the calls.
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chey (@axtumnbreeze) reportedI was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈
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ChungHa is this years pop princess 💅 (@TheBetterStuart) reported@ThreeUK having zero signal in Manchester City centre all weekend I a joke
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H (@Teachertweet87) reported@ThreeUKSupport hi I’m having repeated issues with my data roaming. Talked to live support but no solutions - how do I get help? Abroad for 4 more weeks and need a solution
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cleopatra Iv (@Brenda32074319) reported@ThreeUK morning is there a problem with the network in the M35 area of Manchester I’ve done all I can this end to try and reset it
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Kenny Jaymes. Never Forget Rememberance Sunday (@DJKennyJaymes) reported@ThreeUK @ThreeUKSupport has to be one of the worst in the UK. Tech support in India reading a script, say issue known with Cell Tower cant say when it will be fixed. Already been THREE months. ATROCIOUS customer service & Tech support nonexitant. @ofgem no help what so ever.
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Paul Robinson 🎗💙🇺🇦 (@Tigerfan11) reportedNever dealt with such crap customer service as @ThreeUK
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huey freeman (@80iishh) reported@ThreeUK & again, I got no service in my area. You’ll never know peace