3 (Three) Outage Report in Stevenage, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Hemel Hempstead, St Albans, Luton and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| St Albans |
Internet | |
| Hemel Hempstead |
Phone | |
| Luton |
Phone | |
| Luton |
Internet | |
| Stevenage |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network
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S Cheung
(@shekcheung) reported
from
Luton, England
@ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs
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Shannon Noquet - page
(@Shannon1music) reported
from
Ware, England
@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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Karen Mavundukure
(@karenmavx) reported
from
Stevenage District, England
@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened
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Charlotte
(@chardean_x) reported
from
Broxbourne District, England
not had signal in my house on my phone since March @ThreeUK please sort your customer service out
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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Tom Andrew Hargreaves
(@TommyH3885) reported
from
Baldock, England
@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed
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Shane Hewett
(@shanehewett) reported
from
Hatfield, England
@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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Joe Brown
(@projectzip) reported
from
Luton, England
Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!
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Karen ⚽️🍫
(@KrobertsonKaren) reported
from
Luton, England
@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊
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Kelvin Olasupo
(@_Only1Kelvin) reported
from
Luton, England
@ThreeUKSupport signal over here has been appalling. Can hardly load a page.
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Hemming
(@AndrewMHemming) reported
@ThreeUKSupport Well if Three won’t return the money they agreed not to take I will have to cancel my contract and get my refund that way, Three are happy to see customers of 8 years just walk away!!!
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Wiltshire Lady
(@wiltshirelady) reported
I am disgusted by the way @ThreeUK have treated my newly bereaved friend. First they try to charge her to cancel her dead husband’s SIM, then they close her account disconnecting her phone at the worst time in her life & when she needs it most. Shame on @ThreeUK
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
@ThreeUKSupport So it's #VoLTE that's failing now, even with Wi-Fi calling on. If I switch to 3G there's no issue. I've sat with my phone on 4G only since you confirmed Voice across the whole LTE network on all frequency bands. Any thoughts on when it'll be fixed?
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Miss Oliver Music
(@lisapercussion) reported
@ThreeUKSupport @JonColl24310263 I am having the exact same problem! Cancelled contract 2 months ago, now been referred to debt collection with no warning! I don’t understand and the helpline guy was absolutely no help at all.
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Dr Astrid Coxon 🐉
(@AstridCoxon) reported
Signal @ThreeUK is appalling in my area. Mea culpa for not checking coverage first. But support telling me they're going to send me a text to test if I can receive it is the most idiotic suggestion imaginable. I've told them I have no signal. Why would that magically change?
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❓❔Questions Craig❔❓🦁
(@QuestionsCraig) reported
@ThreeUKSupport Calls terminate, I can't always hear the person then they return and I also get an annoying sound occasionally and I have to terminate the call.
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Andrew James
(@TheRealCRE8) reported
@ThreeUK Just had a very rude ‘advisor’ on the phone. Never had an issue with Three until now!
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❓❔Questions Craig❔❓🦁
(@QuestionsCraig) reported
@ThreeUK Why is your network now crap? I've been with you since you started in the UK. I used to have crystal clear phone call conversations, I don't now.
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Clunk
(@TheClunk) reported
@ThreeUKSupport Pl12 4DB. Neither of us have had mobile Internet for most of the day. I first noticed problems in pl6 at lunch time. Missus been home all day in Pl12 and had no mobile Internet.
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Ian Grody
(@pickled_tinker) reported
I'm starting to remember why I left @ThreeUK Poor data service in last few years, literally sub O2 levels. App is useless. No live chat, help or other options to get in touch. They block UDP based VPN connections, DPI traffic shape and have seriously under powered their core.