3 (Three) Outage in Stevenage, Hertfordshire, England

@ThreeUKSupport So basically I pay £93 a month for a service which doesn’t work on trains and has unspecified mast failures. Brilliant.

@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't

@ThreeUK your customer service is absolutely shocking, you really need to get your act together! 😡

@ThreeUKSupport It was nothing major, was going to enquire about a 2nd backup payg sim. I understand you do a free one with 200MB preloaded data. Also I'm an ex Three customer but signal at home was very poor. Curious to see if it's improved.

@ThreeUKSupport It was the Hemel Hempstead Marlowes store. Clearly they need some help!

@ThreeUK Just been into one of your stores and was completely ignored. I politely interrupted a staffer and another customer to ask if there was anyone else available. He said he was on his own and would be busy for the next hour. #nowaytorunabusiness

@ThreeUKSupport saying I need to pay a early exit fee to go from a 12 month sim only to a 24month contract. £98! Surely you can see the benefit of not charging anthing and locking a long term customer in for 24months.

Awful customer service from @ThreeUK @ThreeUKSupport - the call centre ‘manager’ just told me that I should probably leave and find a contract elsewhere and that it’s just ‘how the business runs’ after messing me about for the past 3 days. I just want the deal I was offered 😭

@ThreeUKSupport I already have a new SIM as I got a new phone in about May! It's your service. O do get signal and 4g it's just absolutely awful!

Get text message from @ThreeUK telling me that as a loyal customer, Im able to upgrade early at no extra cost. So, as my mob is on its last legs, this is the best thing I've heard for a long time! Called 3/4 times over the day to be told there's problem with their system! 😤😤

@ThreeUKSupport A complaint has been raised. I don't expect anything to be done with it. A total waste of my time. Promises are made when contracts are taken out, only to find out later when it's too late nothing was done at all!!!

@ThreeUK give absolutely terrible customer service, stay well away from them. #three @Ofcom

@ThreeUK is the worst network to be with. Cba with this

@Sizzzle33 @Greezy_E @EE @O2 @ThreeUK @CPWTweets can provide one on the @EE network but have resisted to date, primarily because the concept of a car phone endorses distracted drivers killing people but may may have to overcome that

Back in England where @ThreeUK 3G and 4G speeds are abysmal.. nay unusable - I wouldn’t recommend Three to my worst enemy until they do something to fix this issue 😩

@1ne_Nation @ThreeUK @ThreeUKSupport Shockingly bad over the last couple of weeks. Today’s the worst yet.

@ThreeUKSupport Just had a call from @ThreeUKSupport and have been advised to contact the Phone Paid Service Authority. I can’t imagine I’m the only Three costumer affected by this?

What a joke @ThreeUK are Had a phone numerous faults since I brought the thing in July possible April 4 replacement phones & same issue yesterday they finally decided to give me another phone but was limited & ordered me originally the S8!! Is nowhere near the spec of the

@ThreeUK when I ask to opt out of marketing it means NO MARKETING- not phoning me every bloody night. Make sure I am set to DO NOT MARKET... I don’t care if you’re my phone network... if I want offers I will ask

@ThreeUKSupport [2/3] My phone was faulty. It is very slow and takes ages to load anything. It keeps freezing up all the time. For that reasons, I'd like to hate it. Why is nobody listening here?!

@ThreeUKSupport Is there a problem with your 4g network?

@ThreeUK seriously answer your flippin phones! In a game of pass the customer. Do not make me regret upgrading my contract with you!

@dlever21 @ThreeUKSupport @ThreeUK Dan I totally get where you're coming from, but Voda do unlimited packages now and the one you would want with the fastest speeds will cost more but they might have some deal during black Friday and at that time all. major providers should have launched their 5g service

@ThreeUK @ThreeUKSupport No Service with Three in Acton London Borough of Ealing W3

@ThreeUKSupport Somewhere that looks like something is happening but it's not. Back to my original question how can I cancel my agreement with you as I can't do it online or over the phone as I don't know what number is for the mifi.

@ThreeUKSupport USA. Restarted. Manually chosen network etc. Was told yesterday issue affecting all and would be fixed. It's not! I am not "feeling at home"!!!

@ThreeUKSupport I'll take a signal booster I have heard about and a discount for the trouble if you don't mind.

@shahakha @Three_Is_Broken @ThreeUKSupport I’d cancel that contract quick we all have had poor signal for years

@ThreeUKSupport No. Please don't try and sell me anything. I just want the service restored in my area.

@Mr_TechGaming @shahakha @ThreeUKSupport There is an obvious issue with their wider network which they refuse to acknowledge

@Billo20Four7 @abbeywords @AlfCadence @ThreeUK @ThreeUKSupport one problem is the removal of the mid-platform overbridge when the station was rebuilt. You could see which platform your train was coming onto and quickly get down to it