3 (Three) Outage in Stevenage, Hertfordshire, England

@ThreeUKSupport saying I need to pay a early exit fee to go from a 12 month sim only to a 24month contract. £98! Surely you can see the benefit of not charging anthing and locking a long term customer in for 24months.

Awful customer service from @ThreeUK @ThreeUKSupport - the call centre ‘manager’ just told me that I should probably leave and find a contract elsewhere and that it’s just ‘how the business runs’ after messing me about for the past 3 days. I just want the deal I was offered 😭

@ThreeUKSupport I already have a new SIM as I got a new phone in about May! It's your service. O do get signal and 4g it's just absolutely awful!

Get text message from @ThreeUK telling me that as a loyal customer, Im able to upgrade early at no extra cost. So, as my mob is on its last legs, this is the best thing I've heard for a long time! Called 3/4 times over the day to be told there's problem with their system! 😤😤

@ThreeUKSupport A complaint has been raised. I don't expect anything to be done with it. A total waste of my time. Promises are made when contracts are taken out, only to find out later when it's too late nothing was done at all!!!

@ThreeUK give absolutely terrible customer service, stay well away from them. #three @Ofcom

@ThreeUK is the worst network to be with. Cba with this

@Sizzzle33 @Greezy_E @EE @O2 @ThreeUK @CPWTweets can provide one on the @EE network but have resisted to date, primarily because the concept of a car phone endorses distracted drivers killing people but may may have to overcome that

Back in England where @ThreeUK 3G and 4G speeds are abysmal.. nay unusable - I wouldn’t recommend Three to my worst enemy until they do something to fix this issue 😩

@1ne_Nation @ThreeUK @ThreeUKSupport Shockingly bad over the last couple of weeks. Today’s the worst yet.

@ThreeUKSupport Just had a call from @ThreeUKSupport and have been advised to contact the Phone Paid Service Authority. I can’t imagine I’m the only Three costumer affected by this?

What a joke @ThreeUK are Had a phone numerous faults since I brought the thing in July possible April 4 replacement phones & same issue yesterday they finally decided to give me another phone but was limited & ordered me originally the S8!! Is nowhere near the spec of the

@ThreeUK when I ask to opt out of marketing it means NO MARKETING- not phoning me every bloody night. Make sure I am set to DO NOT MARKET... I don’t care if you’re my phone network... if I want offers I will ask

@ThreeUKSupport [2/3] My phone was faulty. It is very slow and takes ages to load anything. It keeps freezing up all the time. For that reasons, I'd like to hate it. Why is nobody listening here?!

@ThreeUKSupport Is there a problem with your 4g network?

@ThreeUK hey guess what! I have unlimited data but never can connect to the internet LOL

@ThreeUK I don’t know who’s worse you or @DPD_UK, but you to stop blaming each other and send my phone to a three store otherwise I’ll cancel both my contracts and move to @EE

@ThreeUKSupport Update this didn't work either. Should we go into a three store and see if they can help. It's so annoying and I've no idea why he can't text on his old number. I rang the old number and it worked.

@ThreeUKSupport it will be my waste of time as I will never use your service and anyone ask me I will say 3 do not give anyone refunds

@ThreeUKSupport I was unable to make any calls. Kept getting 'network not available'

@ThreeUK be great if your customer services wouldn’t lie about disruption to services during a number switchover.

@Martinjames1983 @ThreeUK I’m livid. I always seemed to go over my data plan so they gave me this. I’ve been a customer for years and I’m done .

@ThreeUKSupport Which is against the law. So well done you’ve lost a customer and I won’t be renewing mine after the way my mums being treated

@ThreeUKSupport My mums phone was stolen yesterday, sim was cancelled fine but getting a new phone has been the issue

@ThreeUKSupport Restarts don’t help, only remedy is going onto 3G. Not really good enough when I am paying nearly a hundred quid a month