3 (Three) Outage Report in Stevenage, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stevenage, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Hemel Hempstead, St Albans and Luton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Yvonne Woodland 💕
(@yvonnemariewc) reported
from
Luton, England
@ThreeUK your customer service is absolutely shocking, you really need to get your act together! 😡
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@ThreeUKSupport I hope so because this is poor.
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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Karen ⚽️🍫
(@KrobertsonKaren) reported
from
Luton, England
@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡
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Ian Burley
(@ian_burley) reported
from
Hemel Hempstead, England
@ThreeUKSupport It was nothing major, was going to enquire about a 2nd backup payg sim. I understand you do a free one with 200MB preloaded data. Also I'm an ex Three customer but signal at home was very poor. Curious to see if it's improved.
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Kelvin Olasupo
(@_Only1Kelvin) reported
from
Luton, England
@ThreeUKSupport signal over here has been appalling. Can hardly load a page.
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@Three_Is_Broken @ThreeUKSupport I can relate to this tweet. They did work in my work area and since then it has been next to nothing. Although always 2 bars of 4G, the strength is poor at -117dbm.
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Shane Hewett
(@shanehewett) reported
from
Hatfield, England
@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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Steffan Ford
(@triford) reported
from
Welwyn Garden City, England
@ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G
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Gary Riches
(@Gary_BBGames) reported
from
Royston, England
@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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RJRM
(@_rjrm) reported
from
Hertfordshire, England
@ThreeUKSupport So basically I pay £93 a month for a service which doesn’t work on trains and has unspecified mast failures. Brilliant.
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nath
(@NathFerguson) reported
@ThreeUK @ThreeUK is your data speed faster then 0.17mb as that was @O2 is giving me and they don't give a **** about it as they just ignore anything concerns you have as they only interested in getting your money and not the service they offer! So think a change is needed!
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Tom
(@winifer569) reported
@ThreeUKSupport why make it so hard to cancel the home broadband when you offer a 30 day money back guarantee! Tried speaking to chat and 20 minutes later told they can't do it and I need to phone someone! Not on
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Camrach
(@camrach) reported
@ThreeUKSupport putting my prices up for what?? Your 5G is terrible. My iPhone 13 grinds to a halt when it connects regardless of where I am in the uk. I’ve just sent texts to my wife but because I was on 5G they couldn’t go as iMessage. Had to be SMS that’s ancient technology!!!
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sigridir
(@sigridir) reported
@ThreeUK Never been in a restaurant where I couldn't work out what was on the menu, except in China. Any sensible person would ask politely for advice rather than make a tit of themselves googling furtively.
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Rand
(@Raz625772) reported
@ThreeUKSupport @ThreeUKSupport @ThreeUK can someone PLEASE tell me when this will be fixed? You can’t have permanent network outages in central London. Shocking
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Ed Denham
(@denham_ed) reported
@ThreeUKSupport Can I have an email address please? I would like to send the transcript of the chat where I cancel it. When I use the chat service, they don't seem to be able to access this.
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Mentazm
(@mentazm) reported
@ThreeUKSupport I don't have 5G, 3G is to slow, can barely stream a yt vid.
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Mrs Bargain Hunter
(@MrsBargain) reported
@ThreeUKSupport @ThreeUKSupport are you able to help me or get someone to call me that actually knows how to deal with customers properly?
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CJ Jr ❤️🖤💛👹🏴🇮🇪
(@Yinzer818) reported
I'm still having issues with @ThreeUK . I was promised a call back from a manager this was on Monday it's now Friday what a joke
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Andrew
(@andrewian84) reported
@ThreeUKSupport But not if you’re an existing customer?