3 (Three) Outage Report in Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hertfordshire, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 08: Problems at 3 (Three)
3 (Three) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Luton, Waltham Cross, Hemel Hempstead, St Albans, Dunstable, Radlett and Stevenage.
City | Problem Type | Report Time |
---|---|---|
Luton | Phone | |
Waltham Cross | Internet | |
Hemel Hempstead | Wi-fi | |
St Albans | Internet | |
Dunstable | Internet | |
Radlett | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Mert Kahraman
(@mertkahraman42) reported
from
London Colney, England
People of 🇬🇧 Please tell me a carrier to switch from the worst carrier of all times @ThreeUK
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed
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Steffan Ford
(@triford) reported
from
Welwyn Garden City, England
@ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G
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Jae Green 🇧🇸🇬🇧
(@JaeStar101) reported
from
London Colney, England
@ThreeUK please give me a decent reason for why your service is getting so bad. How do I keep finding myself in the middle of central London with up to 3 bars & yet no data! 🤬 And I’m sick of hearing “please bear with us as we try to roll out 5G. What the hell am I paying for!
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darnell.
(@dcarti__) reported
from
Enfield Lock, England
I feel to leave @ThreeUK, the service is shocking.
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PelhamB
(@PelhamB) reported
from
London Colney, England
@ThreeUKSupport I don’t know how many times I can keep saying the same thing. There is no 4G, inside or outside, in CR2 8SY. I don’t care what your systems say. I’ve lived there since 2016 and have never ever ever ever got 4G there. Send your engineers there if you don’t believe me.
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Stuart Byrne
(@Casper_uk) reported
from
Enfield Lock, England
@ThreeUKSupport It really is disappointing. Your service has been getting slowly slower and slower over the last 6 months.
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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Sarima
(@Sarima_O) reported
from
Enfield Lock, England
Worst customer service & everything terrible goes to @ThreeUK utterly shocking & poor 😡😤. Need a new phone provider with better service, better deals & better customer service & approach 🤔
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Enfield Lock, England
Moved from @VodafoneUK to @ThreeUK because signal was always rubbish, and it’s only got worse 😂 nightmare
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Shakib
(@shakibsardary) reported
from
London Colney, England
@ThreeUK your internet is way too slow in big 2019
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I am the hip-hop-a-potamus
(@angelspitten) reported
from
London Colney, England
@ThreeUKSupport There's a few, that's what I mean. I have poor coverage from n4 to central London and down.
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Simon Haytack
(@simonhaytack) reported
from
London Colney, England
Seems @ThreeUK is down as well atm.
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Shane Hewett
(@shanehewett) reported
from
Hatfield, England
@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing
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StTwig
(@StTwiggi) reported
from
Hemel Hempstead, England
@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!
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🎃🕸️Join the Euro & Schengen🕸️🎃 (αngus)
(@hibouxchouette) reported
from
Enfield Lock, England
Today's joint winners of the award for most reprehensibly shit customer service are @FT and @virginmedia. @ThreeUK lose out by a whisker.
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@ThreeUK No service!
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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Mark
(@Blackcabmark) reported
from
London Colney, England
@ThreeUKSupport how bad is your coverage in central London today three contract are due to be renewed having serious doubts of them quite a few years being a customer
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy
(@lucymuchenje1) reported
@ThreeUKSupport I first asked you guys for a payment break you granted it, and promised you wouldn’t cut me off- then you did cut me off- and tried to charge me for the time I was cut off. I was told to cancel my direct debit with you guys so the payment does not come out
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_
(@pizwut) reported
This is the second time @ThreeUKSupport @ThreeUK have deleted a mobile number of mine - WITH ZERO WARNING - because I haven't topped up. Through the pandemic, where I haven't needed to top my secondary numbers up, this is especially harsh. You are a terrible mobile network.
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gymterrach
(@gymterrach) reported
@ThreeUKSupport I was told there were no issues in my area and to try turning it to 3G which didn’t help. After that it mysteriously improved until now...
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Abimbola
(@ThatAjijolagirl) reported
@ThreeUK is trying to frustrate me😣 my contract expired in November 2020 and you guys kept charging me saying I didn’t call to cancel but the contract freaking expired🤨 ole ni gbogbo yin(ask your Yoruba staffs for the meaning).
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Mike Ross
(@junaidjamil99) reported
from
Nottinghamshire, England
@ThreeUKSupport No a block hasn't been added. I'm 3 months into the contract and when I signed up I explained that I am only signing up as you're able to block any additional charges as my grandma is over 90 years old. I wouldn't have joined if you couldn't offer this service and if this was..
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Steve Rossé
(@Robotadept) reported
@ThreeUKSupport Thank you On the app it's says ' we are having technical issues' on the phone it says this is not a three number & online it won't let me continue after I enter the number I ported across
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leon clare
(@leoncrabtree_16) reported
@ThreeUKSupport That doesn’t solve the problem of you overcharging me for a contract I haven’t agreed to.. I’ve been trying repeatedly since Friday and nothing. You guys are happy enough to take my money but not solve problems you’ve caused. Disgusting.
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telftelf
(@telftelf1) reported
@ThreeUKSupport I’ve had the same contract for over 7 years and suddenly it stops working. I’m not a new customer. This is very disappointing, especially due to the limited travel permitted due to the pandemic. However 3 are happy to keep taking the monthly fee.
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Mike Ross
(@junaidjamil99) reported
from
Nottinghamshire, England
@ThreeUK Absolute worst company I've come across. Worse than vodaphone in terms of help and customer support. Tell my why my contracts £8 a month for my grandma's phone and they've charged me £90+ for 2 months and when I try to cancel they try to charge me a cancellation fee😡🤬
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James H
(@jameshirsz) reported
@ThreeUK why is my call to your support going to 15 minutes unanswered and then being disconnected?