3 (Three) Outage in Waltham Cross, Hertfordshire, England

@three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.

@three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?

Congratulations to @ThreeUK @ThreeUKSupport! @ScottishPower has achieved the impossible and knocked you off the no1 spot as the worst, most inept company I have had the misfortune to encounter in my 46 years of being alive!#scottishpower #terriblecompanies #badbusinesses

@ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES

@bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈

@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

@ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not

@ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service

@ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money

Definitely changing from @ThreeUK when my contract ends. My 4G barely ever works on my bus to work despite having full signal. I complain to them and they’re like “oh you could upgrade early and maybe that will give you better service” like ???

Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport

3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!

@ThreeUKSupport It's been this bad since I joined 2+ years ago, had many talks with your team. You usually say it's congestion or a mast is being fixed (excuses/lies). I'd leave but I can't find an alternative. It's just poor service that a London postcode is not able to get a steady 4G signal

@ThreeUK why I have yet again got no data arrived despite it clearly stating 4g your service is getting worse and worse. Will I be getting compensated for the disruption

@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.

@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.

@ThreeUK the mobile internet at Stratford bus station is shocking shows 4g available but u can’t get any internet at all #poor

Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

@ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?

Amazing fast customer service from @SpotifyUK @ThreeUK should send there staff there for training

@ThreeUK 5th day that my PAYG sim card has been suspended for no valid reason. @ThreeUKSupport told me on Monday it will be reinstated within 48h, then on Tuesday within 24h... still waiting for it, abroad with no service/network at all

@AlexHynes @ThreeUK As others have said it's really good if you have a good signal. My download speed on my phone when tethered is almost as good as my home broadband!

@KimMayLondon @ThreeUK Where are you from? My coverage is down too 😑

@ThreeUK Hey your network is down in my area and the network coverage checker says it's good. It's obviously not. Giving me a phone number to get help doesn't really help at all in a situation like that. How am I going to call you without a signal

Couldn't think of a more 1st world problem if I tried but can someone explain to me why I'm paying £75 a month to have absolutely no signal whatsoever on @ThreeUK ?!

@tee_szn @ThreeUK like it’s on 4G and the signal is 3-4 bars idk why it’s moving weird

@AlexHynes @ThreeUK I don't have a problem with 3. I have a phone contract with them and last year got a home Wi-Fi hub and I've been on numerous Microsoft Team meetings no problem. Guess it depends on the area you live in. North Lincolnshire no problems

@jan_sproul @AlexHynes @ThreeUK It’s All down to where you live and signal. I use voda 4G and THREE were not great on signal :) Note: I did find on some 4G providers that SKYPE4B screenshare didn’t work (ports blocked). So wise to check first.

@ThreeUK when is esim support coming? I really want a smartwatch may have to leave three after many years