3 (Three) Outage in Letchworth Garden City, Hertfordshire, England

@ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?

Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!

@ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs

@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened

@ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.

@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast

@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!

@ThreeUKSupport please someone help me three is the worst company!! My phone has been cut off for three day’s. I’ve not been able to make any calls, chat services if off constantly having technical issues and no customer telephone service. WHAT THE HELL IS THIS

@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this

@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network

@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.

@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡

@ThreeUKSupport signal over here has been appalling. Can hardly load a page.

Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK

@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue

@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem

If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.

@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk

Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three

@ThreeUKSupport So basically I pay £93 a month for a service which doesn’t work on trains and has unspecified mast failures. Brilliant.

I don’t understand why @ThreeUK would force people to switch on to their network from @three_broadband and then not just deliver the promised service less than 3 weeks after it started.

@ThreeUKSupport I suggest that David from the castlepoint store in Bournemouth could improve his customer service skills maybe attending a customer care course. Is there a number for head office I can contact? Many thanks

@ThreeUK His correct response should have been "certainly I will help you I will resolve this issue" completely unprofessional

@ThreeUK A manager should not be putting the phone down on a customer who has been with three for 25 years

@ThreeUK I asked him if he could send me a confirmation text correcting the in correcting the monthly amount I agreed to he was rude, told me I'd have to come to store to check ID then proceeded to say that if I did come in store he would call security as I was rude

@ThreeUK shocking customer service from the manager called David at bournemouth store!! Refused to give surname and disconnected the call

What’s your favourite @ThreeUKSupport excuse for poor connectivity and slow internet speeds?

@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....

@ThreeUKSupport Please can you advise: I want to change my address - they can't do it in the shop, my Huawei phone doesn't allow the 3 app, the 3 website is either unavailable or doesn't like my password, and when I phoned customer support I got cut off.

@ThreeUKSupport Thanks for the reply Scott, however I have been onto Three customer service previously to no avail. Now when I try to call am told to expect a 15-20 min wait, must be lots of other unhappy customers. I'm now just counting down the days until my contract ends next month.