3 (Three) Outage in Letchworth Garden City, Hertfordshire, England

@ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !

@ThreeUK why is your service and 4G so bad I’m paying £48 a month for this shite

@ThreeUK @ThreeUKSupport what is going in in MK452, we have been without meaningful signal since the weekend. A double whammy when you rely on the network for mobile phones and broadband! Please can I get an update as your website offers k timescale.

@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK

@ThreeUKSupport MK410SL, iPhone 12 Pro, also have an iPad Pro with a prepaid Three sim also same slow speeds. Thanks.

Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!

@ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?

Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!

@ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs

@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened

@ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.

@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast

@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!

@ThreeUKSupport please someone help me three is the worst company!! My phone has been cut off for three day’s. I’ve not been able to make any calls, chat services if off constantly having technical issues and no customer telephone service. WHAT THE HELL IS THIS

@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this

@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network

@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.

@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡

@ThreeUKSupport signal over here has been appalling. Can hardly load a page.

Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK

@ThreeUKSupport I have had no internet access all day at home and no one able to explain why. Just came back on again at 5pm today. Why is there no effective reporting of issues or scheduled works on the network ?

@ThreeUK hey, i can’t make an account on my3, i get this. Whoops, something went wrong. Please try again. MY3-CHANGE-EMAIL-RESPONSE-ERROR, can you help me ?

Saving £8 on my phone bill a month now. Hopefully I have better experiences with @ThreeUK than I have in the past! Seems like a good deal. Hopefully the customer service has improved.

Why does @ThreeUK not exist in the Southwest? Basically zero service until Bristol...

@ThreeUKSupport so. raised on here 26/4/21 after a week of issues. Still not working - still can't claim the cashback that was the whole reason I upgraded early. Angry is an understatement. NOTHING IS RESOLVED.

@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!

@ThreeUK I asked them to call me back about incorrect information they have on record about me. They can't call me back! Impossible was the response. Irony at its best. Don't expect them to help if you have an urgent issue

Right @ThreeUK you have approximately 2 hours to sort out the “153 special announcement” problem, or I’m holding you in breach of contract. You have brought my work to a total ******* standstill

@ThreeUKSupport I want to join three. Do you offer eSIM support like the other major carriers?

I cannot believe how **** @ThreeUK @ThreeUKSupport customer service is. Absolute thieves, you speak you someone over the phone they tell you to go into store, go into store they tell you to email, you email them no one responds then back to square one.