3 (Three) Outage in Bedford, England

@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue

If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.

@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk

Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three

Not to be horrible but I feel like I have dial up broadband on this phone @ThreeUK

@ThreeUKSupport Only to cancel the insurance and to request the refund. As far as I can tell there's not much point in ruining one of your call centre staff's nights.

@ThreeUKSupport I try to never assume malice if there's the possibility that something just went wrong due to human error, but "accidentally" tacking on insurance when someone point blank told you that they didn't want it is not "disappointing" and excused with an emoji.

"I know you don't want insurance, so we'll give you 30 days free and it'll auto-cancel before renewal". I should have known that was going to go wrong. After two separate calls to @ThreeUK I think I am now getting a refund. Hopefully an accident rather than shady practice. 😕

@virginmedia ...Whereas other providers do. .@ThreeUK, for example, lead the way when it comes to roaming. Couple that with not offering existing customers the best deal when it comes to renewing their contract and you’ve just lost a customer.

@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)

More bull shit from the embarrassment of a news channel @SkyNews . Again has its own agenda. @ThreeUK have already said this is bollocks, maybe they worded it differently though. 😂

@ThreeUK I have now had four conversations, been promised 2 callbacks and still no further forward with complaint. Promised headphones when upgraded and now offering partial refund or cancelling contract. #terribleservice

@donmcallister @ThreeUK Switched from @ThreeUK a year ago, couldn’t justify the higher costs with the poor coverage. Not had good experiences with Vodaphone but EEs coverage and speeds are great.

@ChelseaFC @ThreeUK Worst tweet so far.

@ThreeUKSupport I don’t have a 5G phone so can’t see how that’s going to help 😡😡

@ThreeUKSupport moving to EE as soon as my contract finishes fed up with poor Signal 🤬

@ThreeUKSupport dy13 reception/signal poor.. this has been a problem for sometime now and very frustrating.. cant have a full conversation without losing signal towards b23 who are also having signal problems.. 🤬

@JamieKerrane @Joolz40559 @LondonBluePod @ThreeUK My Dad tried to make me Wednesday. Had the old Sanderson kits - but never the Chupa’s haha

@ThreeUKSupport Then if it isn't a breach collectively as networks you should be doing more to prevent this sort of crap ever reaching our handsets. It can't be hard to ensure that only stuff from your own messages gets to us if they claim to be a message from Three. @Ofcom should step in now...

@ThreeUKSupport I'll just go to a different network after 10years with you and 3 different contracts. To be ignored when just trying to ask a simple question. to be try and sold more is very bad customer service

@ThreeUKSupport I've gone through this a few times. I don't get the service I was getting when I signed up about 10 years ago. I used to sing your praises. Now I say stay away. 😢

@ThreeUK disgusted to be charged to cancel a phone I haven’t used for about 2 years and had forgotten about. Thieves

@ThreeUKSupport I didnt ask how much it cost you to sponsor chelsea. Regardless of if it cost 5p you would be better spending the money on the network. Or buying you some new glasses. Regards actually sponsoring a rich football club why not get involved at grass roots level where money is needed