3 (Three) Outage in Bedford, England

@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue

If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.

@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk

Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three

Not to be horrible but I feel like I have dial up broadband on this phone @ThreeUK

@ThreeUKSupport Only to cancel the insurance and to request the refund. As far as I can tell there's not much point in ruining one of your call centre staff's nights.

@ThreeUKSupport I try to never assume malice if there's the possibility that something just went wrong due to human error, but "accidentally" tacking on insurance when someone point blank told you that they didn't want it is not "disappointing" and excused with an emoji.

"I know you don't want insurance, so we'll give you 30 days free and it'll auto-cancel before renewal". I should have known that was going to go wrong. After two separate calls to @ThreeUK I think I am now getting a refund. Hopefully an accident rather than shady practice. 😕

@virginmedia ...Whereas other providers do. .@ThreeUK, for example, lead the way when it comes to roaming. Couple that with not offering existing customers the best deal when it comes to renewing their contract and you’ve just lost a customer.

@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)

More bull shit from the embarrassment of a news channel @SkyNews . Again has its own agenda. @ThreeUK have already said this is bollocks, maybe they worded it differently though. 😂

@ThreeUK I have now had four conversations, been promised 2 callbacks and still no further forward with complaint. Promised headphones when upgraded and now offering partial refund or cancelling contract. #terribleservice

@donmcallister @ThreeUK Switched from @ThreeUK a year ago, couldn’t justify the higher costs with the poor coverage. Not had good experiences with Vodaphone but EEs coverage and speeds are great.

I have just been accused of lying about extra charges on my phone bill, and been told to apologise. Great customer service @ThreeUK

@ThreeUK have by far the worst customer service. I am being told I need to pay money for a account which was closed, and no one can help me!

@ThreeUK @ThreeUKSupport Sort out the signal in my area. I've missed every single call and text today. It's shocking.

@ThreeUK fuming ! 2 months of crap I can’t get on to my internet it’s slow and in paying for 4 mobiles a month 😡

I’ve had no service for the whole day... life of being with @ThreeUK ...

@ThreeUK @ThreeUKSupport @Ofcom Every single day on Downdetector web site for almost 2 monthsThree Mobile is listed as having 'possible issues' i.e the network is not Operating correctly. Your infastructure is incapable of handling peak time traffic...its nearly 2020 !!

@OmgItsJordd @ThreeUKSupport Nope, been consistent since June It's woeful, before that I used to get 30+ down & the same 25ish up

@ThreeUKSupport It’s been happening all over lately. The signal shows 4g yet I get no internet. Says no signal. Leeds (LS) Wakefield (WF2 WF4) Barnsley (S72, S70) are just a few places. Iphone 11pro

@Vigorrrr @ThreeUKSupport Give me that grans name i will make sure he or she never calls you again

@ThreeUKSupport What is going on with your network - its so grim!! I get such slow internet connectivity everywhere I go - sort the 4g first please!!