3 (Three) Outage in Bedford, England

@ThreeUKSupport Thank goodness I did. But you should correct what kind of training this people receive. They let you down and give really bad image to your company.

@ThreeUK your customer service was useless and a liar. Incompetents

@ThreeUK why is your service and 4G so bad I’m paying £48 a month for this shite

@ThreeUK @ThreeUKSupport what is going in in MK452, we have been without meaningful signal since the weekend. A double whammy when you rely on the network for mobile phones and broadband! Please can I get an update as your website offers k timescale.

@ThreeUKSupport we have been having connection issues with both our mobile Broadband and 4 g on phones so no WiFi and I’ve used most of my data on the 4 mobile phones we have in the house! What is going on with your service I’m still paying for ?

@ThreeUKSupport MK410SL, iPhone 12 Pro, also have an iPad Pro with a prepaid Three sim also same slow speeds. Thanks.

@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!

@ThreeUKSupport please someone help me three is the worst company!! My phone has been cut off for three day’s. I’ve not been able to make any calls, chat services if off constantly having technical issues and no customer telephone service. WHAT THE HELL IS THIS

@ThreeUKSupport hello. I can’t seem to get any support from the website or the phone help desk either. My contract was up for renewal and in 2017 and you have been charging me £60 a month for 2gb data and unlimited calls which I see I can now get for £11 a month.

Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK

@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue

If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.

@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk

Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three

Not to be horrible but I feel like I have dial up broadband on this phone @ThreeUK

@ThreeUKSupport Only to cancel the insurance and to request the refund. As far as I can tell there's not much point in ruining one of your call centre staff's nights.

@ThreeUKSupport I try to never assume malice if there's the possibility that something just went wrong due to human error, but "accidentally" tacking on insurance when someone point blank told you that they didn't want it is not "disappointing" and excused with an emoji.

"I know you don't want insurance, so we'll give you 30 days free and it'll auto-cancel before renewal". I should have known that was going to go wrong. After two separate calls to @ThreeUK I think I am now getting a refund. Hopefully an accident rather than shady practice. 😕

@virginmedia ...Whereas other providers do. .@ThreeUK, for example, lead the way when it comes to roaming. Couple that with not offering existing customers the best deal when it comes to renewing their contract and you’ve just lost a customer.

@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)

@ThreeUKSupport currently in Turkey and the data passport link is down. It worked yesterday. Hope you won’t charge me more than the £5 per day while you sort it

@QueenSandy_CFC @MattCFC85 @ThreeUK I won't be buying any shirts with 3 on it and will never have a contract with them #3out

@ThreeUKSupport Hi, I haven’t been able to log in to my account on the app or website all weekend. Keeps saying my password is incorrect when it isn’t and hasn’t been changed. Can you help please? So tempted to leave 3, constant problems.

What wrong with your phone signal it still pretty poor from 5G to H+. You must do something about it or I will leave this phone company to different one! @ThreeUK

@ThreeUK how do I cancel my broadband subscription? Can’t find any info anywhere and can’t get through on the phone

@AppleTLDR @ThreeUK No probs, I got the watch on a contract with EE but it has a different number to the phone, anyway I never used it on EE just waited for @ThreeUK to get esim up and going to use it on their network, same number as phone and just works so worth the wait

@SkyHelpTeam what vpn is supported for downloading Sky programmes to a Sky Q box over 4g provided by @ThreeUK? No issues with any non Sky library downloads, Netflix, BBC, All 4, Disney+. Literally Sky channel programmes state 'Failed, remote connection error'

@ThreeUKSupport I need urgent help. I keep being told my sim will be activated shortly but it never gets activated I am without a phone. This is ridiculous.

@ThreeUK @ThreeUKSupport I’m on 3G for the past 2 years (as you suggested me) I have changed my SIM (as you recommended) and the “service” is getting worst everyday. The only things your done is giving me apology, just apologies #ThreeUKisthescammingnumber #dosomething

@ThreeUK @ThreeUKSupport as usual I am with a very, very slow internet connection,enough is enough!!!! Improve your service, you are stealing my money! Your new Ad should be #Threeisthescammingnumber