3 (Three) Outage in Saint Neots, Cambridgeshire, England

Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK

@ThreeUKSupport Yep. Your customer relations team are investigating currently. I've got my money back but Three are still trying to get my number back 🙄

@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue

If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.

@ThreeUK disappointed having to wait and wait then leave whilst the one and only employee is serving on shop floor to which the customer (not the employee) being served assures me the mananger will come out and serve me. No show, so left. Huntingdon store needs to up their game

@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't

Not to be horrible but I feel like I have dial up broadband on this phone @ThreeUK

@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)

@ThreeUK I have now had four conversations, been promised 2 callbacks and still no further forward with complaint. Promised headphones when upgraded and now offering partial refund or cancelling contract. #terribleservice

@ThreeUK I have just join your network. Only thing is on Saturday I signed up for the contract with the new iPhone Was told I would be getting a confirmation email but as yet I've not heard anything How long should I need to wait Cheers

@ThreeUK I've been a loyal customer for years, I've been more than happy with the service.... but your upgrades and customer offers are crap! I can get a better deal going to a 3rd party as a new customer! What's that all about...

@ThreeUK Need to cancel my contract , bought the contract for my mum years ago . You charge £8 for 250 MB but online I can get 8GB for £8. With U and @VodafoneUK .. bit weird 😐

@Ben59984507 @ac_wazza @comcab33 @ReformedMr @Barclays @BarclaysLDN @barclaysuknews @ThreeUK @GooglePlay trying to charge £15.99 2 watch a film when they know we are on lockdown..will never use them again.

@VodafoneUK @EE @O2 @ThreeUK Holy **** anyone who believes 5g is the cause of Corona is completely retarded. It's just a meme and now normies are taking it seriously XD

Cannot wait for my @ThreeUKSupport contracts to be up! Literally been with you years and I've never had such shit service. Home wife . . . Can have more than 1 thing connected. Phone 4g shit service barely a connection. Honestly outraged at the amount I pay you for such a . . .

@ThreeUKSupport a week ago I got a new SIM contract on the advice from Three that my existing Three number could be moved across. However it didn't work and my old number is now disconnected and I've lost it. Complaints team keep promising things but still not resolved. Help!

@DoubleK29 @ThreeUK Absolutely! I'd understand more so if the service was consistent... I used to rate @ThreeUK so highly, I wouldn't think twice about switching to a different provider now apparently @VodafoneGroup is a good one to go with.

@darrenmarks81 @ThreeUK Wi-fi calling will solve your issue.

@ThreeUK for nearly a week now on and off we havnt been apple to make or revive calls we have multiple contracts with you and all are doing the same this needs sorting as I’m paying for a service I can not use which means I can’t keep in touch daughter during this time not happy

@ThreeUK shame on you 3! I have been a customer for 15 years and today you sent me an email saying your increasing my monthly change by nearly 3%!! There’s people suffering, people sort on money and struggling but you guys chuck in an increase. Shame on you!!