3 (Three) Outage in Saint Neots, Cambridgeshire, England

@ThreeUKSupport Yep. Your customer relations team are investigating currently. I've got my money back but Three are still trying to get my number back 🙄

@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue

If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.

@ThreeUK disappointed having to wait and wait then leave whilst the one and only employee is serving on shop floor to which the customer (not the employee) being served assures me the mananger will come out and serve me. No show, so left. Huntingdon store needs to up their game

@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't

Not to be horrible but I feel like I have dial up broadband on this phone @ThreeUK

@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)

@ThreeUK I have now had four conversations, been promised 2 callbacks and still no further forward with complaint. Promised headphones when upgraded and now offering partial refund or cancelling contract. #terribleservice

@ThreeUK I have just join your network. Only thing is on Saturday I signed up for the contract with the new iPhone Was told I would be getting a confirmation email but as yet I've not heard anything How long should I need to wait Cheers

@ThreeUKSupport I have coplaint ref numbers 230019 28577418 As the problem i have is the dialect and that the operatives do not listen when customers speak so because of the non communication from 3 i want the last bill cancelled

@LornaKe71863549 @ThreeUK It's terrible these scammers taking advantage of vulnerable people, just like you I never respond to a text message or call from any company that I deal with,I tend to check out Who Called Me online if I have a number or tweet the company which normally gets a quick response

@ThreeUKSupport That's a circular answer. I know there's no resolution because I'm still having poor signal, mislead about 5g, and fobbed off. Lack of resolution is not satisfactory. Your lack of internal escalation and self accountability is noted, and I will continue to share my anger here!

@ThreeUKSupport Call 2 - Phoned to complain and cancel if still refused a refund. Instead of assistance or even an apology I had an idiot repeatedly shove a new 2 year contract down my throat. I had to say no over 20 times to stop the sales pitch. 5 minutes of saying no to his stupid contract.

@ThreeUKSupport Fraudulent charges on my account. Was told there was no way to take things further. Call 1 - Refused any refund or assistance getting a refund from the scam company. Just transferred me to the fraudulent company's phone number - funny how scam companies never answer their phone.

@IAmMrAngry @ThreeUK @ThreeUKSupport Signals really bad in London,north east west and south. I’m a courier and every single day I have to hang up calls cause I lose connection and the people I’m talking to can’t hear me, I sound like a robot as well I’m told. I’ve been with them 10 years and it’s getting worse

@ThreeUKSupport Tried: restart phone; reset network settings; check/reset APN settings. It’s faster and more reliable roaming in Turkey! As a last resort a new SIM is being delivered.

@ThreeUK Your networks ******* shit.

@ThreeUKSupport I get these speeds consistently throughout the entire day, using an external cross-polarized antenna I bought to try and help the issue myself. Before I attached the antenna, speeds were even *worse*.

@ThreeUKSupport I have only tried using 3G instead of 4G when your customer support representatives over the phone have asked me to try doing so. Every time I have tried, speeds have only decreased.