3 (Three) Outage Report in Clapham, Bedford, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Clapham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Clapham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Clapham, England
Latest outage, problems and issue reports in Clapham and nearby locations:
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χΔΝĿΔΜ
(@xanlam) reported
from
Wellingborough, England
@virginmedia ...Whereas other providers do. .@ThreeUK, for example, lead the way when it comes to roaming. Couple that with not offering existing customers the best deal when it comes to renewing their contract and you’ve just lost a customer.
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Paul
(@PAULDREWERY) reported
from
Bedford, England
Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK
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Fabio
(@fabsilvestre92) reported
from
Bedford, England
Not to be horrible but I feel like I have dial up broadband on this phone @ThreeUK
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Ben Adams
(@TheRealMrAdams) reported
from
Brampton, England
@ThreeUKSupport Yep. Your customer relations team are investigating currently. I've got my money back but Three are still trying to get my number back 🙄
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Jazeem
(@Jazeem) reported
from
Milton Keynes, England
@ThreeUKSupport I don’t see any advanced connectivity or clear voice connection. Move around within the residence to get the Extra Network Bar.
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tracysimpson.com
(@Madtrace) reported
from
Milton Keynes, England
@ThreeUK seriously 3 are you sure you should be operating, ive been passed from department to department and all they want to do is sell me something- I NEED TECHNICAL HELP NOT SALES!!!! #crapservice #dontbother #findanoutherprovider
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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andy anderson
(@vodkaman67) reported
from
Milton Keynes, England
@ThreeUK what speeds does your home broadband get thinking of changing supplier (getting poor service and quality but tied in for 6 months )
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
"I know you don't want insurance, so we'll give you 30 days free and it'll auto-cancel before renewal". I should have known that was going to go wrong. After two separate calls to @ThreeUK I think I am now getting a refund. Hopefully an accident rather than shady practice. 😕
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@ThreeUKSupport I try to never assume malice if there's the possibility that something just went wrong due to human error, but "accidentally" tacking on insurance when someone point blank told you that they didn't want it is not "disappointing" and excused with an emoji.
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............🏴
(@ThfcJeff) reported
from
Higham Ferrers, England
More bull shit from the embarrassment of a news channel @SkyNews . Again has its own agenda. @ThreeUK have already said this is bollocks, maybe they worded it differently though. 😂
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Mr Smith
(@Gospodin_Smith) reported
from
Milton Keynes, England
@ThreeUKSupport @ThreeUK Hi Team. I spoke to Customer Service on 21st March and was told a refund of £260 was being processed for me. It’s not in my bank account yet, please advise when I can expect cleared funds
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Paul Blanchard
(@paulwrblanchard) reported
from
Cranfield, England
@ThreeUKSupport hello. I can’t seem to get any support from the website or the phone help desk either. My contract was up for renewal and in 2017 and you have been charging me £60 a month for 2gb data and unlimited calls which I see I can now get for £11 a month.
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Tommaths
(@TeaKayB) reported
from
Milton Keynes, England
@ThreeUK Generally pleased with Three and it's usually the cheapest for my needs. Thankfully things don't go wrong very often because when they do customer support is wall-to-wall awful.
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Jamoooooo
(@VendingJames) reported
from
Milton Keynes, England
@ThreeUKSupport you really know how to cheese off your existing customers, I’m paying £30 for 100GB Home-Fi yet you offer unlimited data Home-Fi for £22. Really doesn’t make me what to renew in July when you treat loyal customers like this. 👎
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James
(@_JamesN) reported
from
Bedford, England
@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
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Ste Too
(@SteToo69) reported
from
Bromham, England
@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@ThreeUKSupport Only to cancel the insurance and to request the refund. As far as I can tell there's not much point in ruining one of your call centre staff's nights.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ric Newsham
(@Ricabii) reported
@ThreeUKSupport Hi Finn, it's not my phone it is a hub that I'm having an issue with. My phone sim is on 3 too and I've had no issues with the mobile data Internet. I feel like it is a settings issue or something because when I was close to the hub I was getting speeds over 100 mbs but couldnt
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Paula
(@PetalLC) reported
@ThreeUKSupport TV was delivered to neighbour, I was on holiday. It arrived 2ish weeks earlier than expected. When opened its broken.Reported it and exertier said they needed approvals from Three. Been on a chat for over 90 mins to find the right team to approve...
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Alex Robbins
(@Scrof) reported
@ThreeUKSupport Well I went through the upgrade options on your app, and got a special deal available to me as an existing customer as an upgrade, so I’m not sure how that’s translated to a new contract. My old contract is about to expire, yes.
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adam Wadsworth
(@Adamw117) reported
@ThreeUKSupport Any update on this issue the network signal is still terrible over a month on from my last message
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KathyJanet
(@KathyJanetFilm) reported
@ThreeUKSupport okay now I get really mad! Yesterday no internet. I couldn't work a full day bc of it. t Today same issue. Could ANYONE please tell me what today's issue is AND how long it takes bc I need to work!
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Milos Nedeljkovic
(@Faceit_Mikey) reported
Hey UK people! I need some help! Recently i discovered that i've been secretly overbilled by @ThreeUK for the past 44 months (£10 per month). I tried contacting their customer support, but they've provided me with 0 info or solution. Anyone has any advice on what i should do?
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Tash Dennington
(@njdennington) reported
@ThreeUKSupport Might as well make this a thread. After asking to speak to a manager or supervisor about the complaint- I’m told I can have a call back in 24-48 hours. I was meant to have the phone on Friday so that just doesn’t cut it.
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Ric Newsham
(@Ricabii) reported
@ThreeUKSupport Hi thank you for the reply. Web browsing has worked, be it slower than the reported speed when I check it. But if I click on any of the apps mentioned, it says no Internet even though it is connected through the WiFi. Can't connect through the Nintendo Switch same problem.
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Emily Rowe
(@emilyhelenrowe) reported
@ThreeUKSupport 4g and 5g (and my wifi) are down in SW16 1JB. I can get a little 3G at either end of the street. Your network status checker is saying there aren’t any problems though, any ideas? Same thing happened yesterday.
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Tash Dennington
(@njdennington) reported
@ThreeUKSupport I just want to feel like I’m actually a valued customer since I’ve been loyal to 3 for 8 years now as you’ve always been good at putting my upgrades through in the past and this time you made a mistake and I’m having to pay for it.