3 (Three) Outage Report in Clapham, Bedford, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Clapham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Clapham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Clapham, England
Latest outage, problems and issue reports in Clapham and nearby locations:
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Victoria
(@VictoriaJersova) reported
from
Milton Keynes, England
@ThreeUK absolutely terrible experience using mobile services from this company. I’ve cancelled the service after a week (within my 30 day cooling off period) two weeks later I receive an invoice for exit fees of £400. Customer services do not know what they are doing. Shocking!
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
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andy anderson
(@vodkaman67) reported
from
Milton Keynes, England
@ThreeUK what speeds does your home broadband get thinking of changing supplier (getting poor service and quality but tied in for 6 months )
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David Martin 💙
(@rdgmartin) reported
from
Milton Keynes, England
Not sure that @ThreeUK could make it more difficult to contact customer service if they tried. Can’t get through on phone, can’t reset password online. Maybe I should write a letter? Or try semaphore
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Mr Smith
(@Gospodin_Smith) reported
from
Milton Keynes, England
@ThreeUKSupport @ThreeUK Hi Team. I spoke to Customer Service on 21st March and was told a refund of £260 was being processed for me. It’s not in my bank account yet, please advise when I can expect cleared funds
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Gillian Butterworth
(@bltbuttie) reported
from
Rushden, England
@ThreeUKSupport we have been having connection issues with both our mobile Broadband and 4 g on phones so no WiFi and I’ve used most of my data on the 4 mobile phones we have in the house! What is going on with your service I’m still paying for ?
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Tommaths
(@TeaKayB) reported
from
Milton Keynes, England
@ThreeUK Generally pleased with Three and it's usually the cheapest for my needs. Thankfully things don't go wrong very often because when they do customer support is wall-to-wall awful.
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Karen Mavundukure
(@karenmavx) reported
from
Biggleswade, England
@ThreeUKSupport please someone help me three is the worst company!! My phone has been cut off for three day’s. I’ve not been able to make any calls, chat services if off constantly having technical issues and no customer telephone service. WHAT THE HELL IS THIS
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Jonathan K
(@PR_UK) reported
from
Bedford, England
@ThreeUKSupport MK410SL, iPhone 12 Pro, also have an iPad Pro with a prepaid Three sim also same slow speeds. Thanks.
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Paul Blanchard
(@paulwrblanchard) reported
from
Cranfield, England
@ThreeUKSupport hello. I can’t seem to get any support from the website or the phone help desk either. My contract was up for renewal and in 2017 and you have been charging me £60 a month for 2gb data and unlimited calls which I see I can now get for £11 a month.
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JJCG
(@cadhalgh) reported
from
Ampthill, England
@ThreeUK @ThreeUKSupport what is going in in MK452, we have been without meaningful signal since the weekend. A double whammy when you rely on the network for mobile phones and broadband! Please can I get an update as your website offers k timescale.
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Victoria
(@VictoriaJersova) reported
from
Milton Keynes, England
@ThreeUKSupport No and customer services colleague was sure that I had to pay these for cancelling my contract early. It was a sim only contract. Cancelled over the phone as cancelling via internet was showing me the early cancellation fees
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Ben Adams
(@TheRealMrAdams) reported
from
Brampton, England
@ThreeUKSupport Yep. Your customer relations team are investigating currently. I've got my money back but Three are still trying to get my number back 🙄
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Victoria
(@VictoriaJersova) reported
from
Milton Keynes, England
@ThreeUKSupport As per my conversation with Three today I have little faith that this is going to be handled properly. They said they would get back to me in few days after they had spoken so someone. I’m sorry Three but it’s been a nightmare service since the start and I would not recommend it.
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Paul
(@PAULDREWERY) reported
from
Bedford, England
Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
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James
(@_JamesN) reported
from
Bedford, England
@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue
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tmb
(@tinashee) reported
from
Milton Keynes, England
I wonder how many pissed off customers will leave @ThreeUK after their servers are back online. Its ridiculous how they have given their team a script to promise that the technical issues will be fixed in a couple of hrs.,its been a week of the same sh*t. #threenetwork #dobetter
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Louie
(@taylorlouie5) reported
from
Flitwick, England
@ThreeUK why is your service and 4G so bad I’m paying £48 a month for this shite
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Edward Lui
(@edwardlui) reported
from
Milton Keynes, England
@Three_Is_Broken @ThreeUKSupport I’ve had no issues with their data.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Litchfield
(@stevelitchfield) reported
@Lawrencetlee @ThreeUK ... is that bad? We've all used Three for a decade now. Not the cheapest, but they've been reliable most of the time.
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DiegoM311
(@DiegoM311) reported
@ThreeUKSupport hi, having problems in M19 Post code with the broadband network, what is the problem and when it will get resolved? Thanks
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Chris Adams
(@ChrisA) reported
@ThreeUK Hi, I've had intermittent signal in central London today. Is this an issue, or is it connected to my changing contracts a few days ago?
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Thomas Hayden
(@ThomasHaydenUK) reported
@GorgonCity @ThreeUKSupport @ThreeUK 3. I had to be passed around so many times. Being told to call back tomorrow, or call a different number. They didn’t believe I told them to cancel it a year ago until I asked to speak with complaints department! Awful experience. Disgusting company.
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Elliott Umberto Smith
(@SmithUmberto) reported
Why is my apparently 5G connection ALWAYS SO BAD @ThreeUKSupport I pay £60 or so a month for UNLIMITED DATA. It may as well be called ALWAYS LIMITED AND RUBBISH DATA
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My Name
(@SneakyBear1987) reported
@Up_Za_Daisy @EE @ThreeUK I get about 70 Mbps on Mobile Data. I go places and I loose signal or it's very slow. Rather annoying
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Robert Saunders
(@R0bS89) reported
@EE I switched to you from @ThreeUK last month as their service was poor. Tariff is perfect, but you tried to charge me £80, not £30!!... I can't get through to you on the phone and you've cut me off so I couldn't work yesterday! What's going on? Failed at the 1st hurdle?
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Kelvin Weech
(@KelvinWeech57) reported
@ThreeUK Absolutely no problem calling the waiter over & explain the menu. All decent establishments are only to happy to assist. It's called customer service.
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'Le Steve!'
(@Up_Za_Daisy) reported
@SneakyBear1987 @EE @ThreeUK This is my speed with EE atm so we'll see if Three does any better when my new Sim kicks in. I got sick of having no signal whilst those around me on different networks had no issues.
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Nicholas Dickens 🇺🇦
(@NicholasDickens) reported
@ThreeUK I’d like to end my service with you. I don’t have access to my phone and haven’t used it for a good while.