3 (Three) Outage Report in Clapham, Bedford, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Clapham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Clapham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (36%)
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Phone (13%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Clapham, England
Latest outage, problems and issue reports in Clapham and nearby locations:
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
"I know you don't want insurance, so we'll give you 30 days free and it'll auto-cancel before renewal". I should have known that was going to go wrong. After two separate calls to @ThreeUK I think I am now getting a refund. Hopefully an accident rather than shady practice. 😕
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Mr Smith
(@Gospodin_Smith) reported
from
Milton Keynes, England
@ThreeUKSupport @ThreeUK Hi Team. I spoke to Customer Service on 21st March and was told a refund of £260 was being processed for me. It’s not in my bank account yet, please advise when I can expect cleared funds
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@ThreeUKSupport I try to never assume malice if there's the possibility that something just went wrong due to human error, but "accidentally" tacking on insurance when someone point blank told you that they didn't want it is not "disappointing" and excused with an emoji.
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James
(@_JamesN) reported
from
Bedford, England
@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue
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Victoria
(@VictoriaJersova) reported
from
Milton Keynes, England
@ThreeUKSupport No and customer services colleague was sure that I had to pay these for cancelling my contract early. It was a sim only contract. Cancelled over the phone as cancelling via internet was showing me the early cancellation fees
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tmb
(@tinashee) reported
from
Milton Keynes, England
I wonder how many pissed off customers will leave @ThreeUK after their servers are back online. Its ridiculous how they have given their team a script to promise that the technical issues will be fixed in a couple of hrs.,its been a week of the same sh*t. #threenetwork #dobetter
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Paul Blanchard
(@paulwrblanchard) reported
from
Cranfield, England
@ThreeUKSupport hello. I can’t seem to get any support from the website or the phone help desk either. My contract was up for renewal and in 2017 and you have been charging me £60 a month for 2gb data and unlimited calls which I see I can now get for £11 a month.
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
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Victoria
(@VictoriaJersova) reported
from
Milton Keynes, England
@ThreeUK absolutely terrible experience using mobile services from this company. I’ve cancelled the service after a week (within my 30 day cooling off period) two weeks later I receive an invoice for exit fees of £400. Customer services do not know what they are doing. Shocking!
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Ben Adams
(@TheRealMrAdams) reported
from
Brampton, England
@ThreeUKSupport Yep. Your customer relations team are investigating currently. I've got my money back but Three are still trying to get my number back 🙄
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Karen Mavundukure
(@karenmavx) reported
from
Biggleswade, England
@ThreeUKSupport please someone help me three is the worst company!! My phone has been cut off for three day’s. I’ve not been able to make any calls, chat services if off constantly having technical issues and no customer telephone service. WHAT THE HELL IS THIS
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@ThreeUKSupport Only to cancel the insurance and to request the refund. As far as I can tell there's not much point in ruining one of your call centre staff's nights.
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χΔΝĿΔΜ
(@xanlam) reported
from
Wellingborough, England
@virginmedia ...Whereas other providers do. .@ThreeUK, for example, lead the way when it comes to roaming. Couple that with not offering existing customers the best deal when it comes to renewing their contract and you’ve just lost a customer.
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Tommaths
(@TeaKayB) reported
from
Milton Keynes, England
@ThreeUK Generally pleased with Three and it's usually the cheapest for my needs. Thankfully things don't go wrong very often because when they do customer support is wall-to-wall awful.
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andy anderson
(@vodkaman67) reported
from
Milton Keynes, England
@ThreeUK what speeds does your home broadband get thinking of changing supplier (getting poor service and quality but tied in for 6 months )
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Jazeem
(@Jazeem) reported
from
Milton Keynes, England
@ThreeUKSupport I don’t see any advanced connectivity or clear voice connection. Move around within the residence to get the Extra Network Bar.
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Fabio
(@fabsilvestre92) reported
from
Bedford, England
Not to be horrible but I feel like I have dial up broadband on this phone @ThreeUK
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Paul
(@PAULDREWERY) reported
from
Bedford, England
Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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soph ✨
(@sophnffc) reported
@Andrewislington @ThreeUK Wait is yours still not working?
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Douglas Mcfarlane
(@DougMcfarlane59) reported
@Fuzzy19362853 @ThreeUK Yeah mine vanished mid call to my boss just after lunch and still not working
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Richard Ford
(@RF0RDY) reported
@ThreeUK what a joke you’ve just sent me my latest bill when I’m unable to use your network due to an outage for the second time in the last couple of months…..you should be compensating customers for your poor service
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Mihaela Filipescu
(@mamapanda58) reported
@RobertBalaam @ThreeUK @VodafoneUK The same outage was on the 23rd of January.five months ago
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Engreb
(@Engreeeb) reported
@ThreeUK @ThreeUKSupport I’m supposed to complete on my mortgage today, I keep getting voicemail notifications I can’t listen to them and have missed key collection because of your network
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sharon howells
(@billysynners) reported
from
Haverton Hill, England
@ThreeUK 8 hours ago u told us you are aware of issues no further update but continue to take money I want a update so do everyone else
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Dom
(@coxy19002) reported
@ThreeUK I can’t send any text messages only I message and then can’t make a phone call so I’d say it’s more of a issue then you making out really 👀😬
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Mihaela Filipescu
(@mamapanda58) reported
@Sandeep_2K @ThreeUK Five months ago they had the same issue
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ian boden
(@BodenIb) reported
@ThreeUK I couldn’t make calls this morning and seemed to have missed a call this morning from my daughters school! What was the issue as I need a reliable network
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ToonTone100
(@Toontone100) reported
Anybody thinking of using “3 Mobile” for network service - my phones been unable to make calls or receive calls or voicemail .. all day ! (Just back now) Not a word or text from @ThreeUK !! Texts from others ! Unable to ring them OR get to talk to someone online !! Think again !