3 (Three) Outage Report in Clapham, Bedford, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Clapham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Clapham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Clapham, England
Latest outage, problems and issue reports in Clapham and nearby locations:
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Karen Mavundukure
(@karenmavx) reported
from
Biggleswade, England
@ThreeUKSupport please someone help me three is the worst company!! My phone has been cut off for three day’s. I’ve not been able to make any calls, chat services if off constantly having technical issues and no customer telephone service. WHAT THE HELL IS THIS
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JJCG
(@cadhalgh) reported
from
Ampthill, England
@ThreeUK @ThreeUKSupport what is going in in MK452, we have been without meaningful signal since the weekend. A double whammy when you rely on the network for mobile phones and broadband! Please can I get an update as your website offers k timescale.
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David Martin 💙
(@rdgmartin) reported
from
Milton Keynes, England
Not sure that @ThreeUK could make it more difficult to contact customer service if they tried. Can’t get through on phone, can’t reset password online. Maybe I should write a letter? Or try semaphore
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Mr Smith
(@Gospodin_Smith) reported
from
Milton Keynes, England
@ThreeUKSupport @ThreeUK Hi Team. I spoke to Customer Service on 21st March and was told a refund of £260 was being processed for me. It’s not in my bank account yet, please advise when I can expect cleared funds
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Paul Blanchard
(@paulwrblanchard) reported
from
Cranfield, England
@ThreeUKSupport hello. I can’t seem to get any support from the website or the phone help desk either. My contract was up for renewal and in 2017 and you have been charging me £60 a month for 2gb data and unlimited calls which I see I can now get for £11 a month.
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James
(@_JamesN) reported
from
Bedford, England
@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue
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Jonathan K
(@PR_UK) reported
from
Bedford, England
@ThreeUKSupport MK410SL, iPhone 12 Pro, also have an iPad Pro with a prepaid Three sim also same slow speeds. Thanks.
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Victoria
(@VictoriaJersova) reported
from
Milton Keynes, England
@ThreeUK absolutely terrible experience using mobile services from this company. I’ve cancelled the service after a week (within my 30 day cooling off period) two weeks later I receive an invoice for exit fees of £400. Customer services do not know what they are doing. Shocking!
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Victoria
(@VictoriaJersova) reported
from
Milton Keynes, England
@ThreeUKSupport As per my conversation with Three today I have little faith that this is going to be handled properly. They said they would get back to me in few days after they had spoken so someone. I’m sorry Three but it’s been a nightmare service since the start and I would not recommend it.
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Victoria
(@VictoriaJersova) reported
from
Milton Keynes, England
@ThreeUKSupport No and customer services colleague was sure that I had to pay these for cancelling my contract early. It was a sim only contract. Cancelled over the phone as cancelling via internet was showing me the early cancellation fees
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
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tmb
(@tinashee) reported
from
Milton Keynes, England
I wonder how many pissed off customers will leave @ThreeUK after their servers are back online. Its ridiculous how they have given their team a script to promise that the technical issues will be fixed in a couple of hrs.,its been a week of the same sh*t. #threenetwork #dobetter
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andy anderson
(@vodkaman67) reported
from
Milton Keynes, England
@ThreeUK what speeds does your home broadband get thinking of changing supplier (getting poor service and quality but tied in for 6 months )
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Gillian Butterworth
(@bltbuttie) reported
from
Rushden, England
@ThreeUKSupport we have been having connection issues with both our mobile Broadband and 4 g on phones so no WiFi and I’ve used most of my data on the 4 mobile phones we have in the house! What is going on with your service I’m still paying for ?
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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Tommaths
(@TeaKayB) reported
from
Milton Keynes, England
@ThreeUK Generally pleased with Three and it's usually the cheapest for my needs. Thankfully things don't go wrong very often because when they do customer support is wall-to-wall awful.
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Ben Adams
(@TheRealMrAdams) reported
from
Brampton, England
@ThreeUKSupport Yep. Your customer relations team are investigating currently. I've got my money back but Three are still trying to get my number back 🙄
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Paul
(@PAULDREWERY) reported
from
Bedford, England
Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK
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Jazeem
(@Jazeem) reported
from
Milton Keynes, England
@ThreeUKSupport I don’t see any advanced connectivity or clear voice connection. Move around within the residence to get the Extra Network Bar.
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Em
(@stuartmcc1983) reported
@ThreeUKSupport I’m not having issues with phone calls. I’m having an issue getting to buy a data passport? Are @ThreeUK going to pay my data until the problem is resolved? As it seems to have been going on since yesterday??
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Joel Symonds
(@JoelSymonds999) reported
@ThreeUKSupport Yup. Have followed the instructions on your previous tweet. Set the roaming and APN as requested, Wi-Fi turned off. Spending allowance increased. I bought a passport last night with no trouble. Still goes nowhere now.
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Laney_33
(@Laney338) reported
@ThreeUKSupport Signal has been terrible! Cutting out, no signal at all. I was down completely for 2 hours this morning!
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EmilyOliviaWolfe
(@EOWolfe) reported
@ThreeUKSupport On the phone they’ve said the number has been transferred and I have reset network settings as instructed but still nothing? I ordered the new deal online!
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RebeccaCampbell
(@Rebecca31002136) reported
@ThreeUKSupport I have switched phone off and tried airplane mode and not working this has been going on since 8am this morning when will this issue be fixed?
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Harrison Dimelow
(@harrisondim14) reported
@ThreeUKSupport Hey, I keep getting sales calls after my diabolical experience with you as a network. Just wanted to know if that number is legitimate or not? Which you’ve not answered. So, does 0333 339 3638 belong to you?
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Blue Dahlia
(@bluedahlia123) reported
@ThreeUK Can your company please respond to my complaint!!! I have been waiting weeks now. This needs to be passed to a manager at this time as I have been mis-sold a contract and you have failed to respond to a subject access request raised in October.
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Adam
(@AdamO2018) reported
@AltaffTahera @ThreeUK How can they inform you of an 'unplanned' outage?
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Tahera Altaff
(@AltaffTahera) reported
@ThreeUK @ThreeUK it would have been nice to be informed earlier if there was a unplanned outage as could have made alternate plans using a different phone carrier, i've been completely stranded without being able to use my phone.
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Iain bromley
(@BromleyIain) reported
@Three_Is_Broken @ThreeUK Spoke with customer care for Three UK, in India. Customer Srrvice have been instructed NOT TO ESCALET ISSUES.