3 (Three) outages and service status in Cranfield, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Cranfield, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (33%)
- Wi-fi (33%)
- Phone (33%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cranfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cranfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at 3 (Three)
3 (Three) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cranfield, England
The most recent 3 (Three) outage reports came from the following cities: Bedford, Leighton Buzzard, and Shefford.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford
|
Phone | 11 days ago |
|
Bedford
|
Wi-fi | 23 days ago |
|
Leighton Buzzard
|
Internet | 28 days ago |
|
Shefford
|
Internet | 1 month ago |
|
Milton Keynes
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cranfield, England
Latest outage, problems and issue reports in Cranfield and nearby locations:
-
Paul (@PAULDREWERY) reported from Bedford, EnglandJust wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK
-
Tom⇒maths AMIMA (@TeaKayB) reported from Milton Keynes, EnglandI recently left @ThreeUK 's broadband "service" and they've sent me a "leaver's survey". The survey won't load. This couldn't be a more appropriate situation, given my experiences with them to date.
-
Louie (@taylorlouie5) reported from Flitwick, England@ThreeUK why is your service and 4G so bad I’m paying £48 a month for this shite
-
Michael Dono (@mediocrebahn) reported from Milton Keynes, England@ThreeUKSupport Hi, I previously raised the issue with the social media team (hopefully A00017372409-00051745208 helps!). I submitted the PAC code when getting the contract, a colleague said they were getting an error porting it but I never heard back from them.
-
Victoria (@VictoriaJersova) reported from Milton Keynes, England@ThreeUKSupport As per my conversation with Three today I have little faith that this is going to be handled properly. They said they would get back to me in few days after they had spoken so someone. I’m sorry Three but it’s been a nightmare service since the start and I would not recommend it.
-
Kingdom Zebedee ☭ (@kingdomzebedee) reported from Milton Keynes, EnglandI genuinely despise @ThreeUK I cannot think of a worse company customer services than them.
-
Jazeem (@Jazeem) reported from Milton Keynes, England@ThreeUKSupport I don’t see any advanced connectivity or clear voice connection. Move around within the residence to get the Extra Network Bar.
-
Craig🧨 (@DiamondHatter) reported from Bedford, England@ThreeUK set up your 5g broadband this morning. Had a good signal and 5g connection 200mb+ speed. Now signal has dropped to poor, 4g connection and 2mb speed.... Router in the same place!
-
James (@_JamesN) reported from Bedford, England@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue
-
Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England@ThreeUKSupport Thank goodness I did. But you should correct what kind of training this people receive. They let you down and give really bad image to your company.
-
Bobby farrell (@Bobbyfarrell13) reported from Milton Keynes, England@ThreeUK i have just spent 30 mins adding a simple top and data pack to my daughters new phone, i feel that i now need to go and stub my toe, not the best user journey website however if you would like to discuss improving your customer experience then please get in touch
-
Tommaths (@TeaKayB) reported from Milton Keynes, England@ThreeUK Generally pleased with Three and it's usually the cheapest for my needs. Thankfully things don't go wrong very often because when they do customer support is wall-to-wall awful.
-
Edward Lui (@edwardlui) reported from Milton Keynes, England@Three_Is_Broken @ThreeUKSupport I’ve had no issues with their data.
-
Kingdom Zebedee ☭ (@kingdomzebedee) reported from Milton Keynes, England@ThreeUK I didn’t get a confirmation email for the contract I signed up to today, and can’t access an account on the app using my number. I have the reference number, can you help
-
tracysimpson.com (@Madtrace) reported from Milton Keynes, England@ThreeUK seriously 3 are you sure you should be operating, ive been passed from department to department and all they want to do is sell me something- I NEED TECHNICAL HELP NOT SALES!!!! #crapservice #dontbother #findanoutherprovider
-
Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England@ThreeUK your customer service was useless and a liar. Incompetents
-
Victoria (@VictoriaJersova) reported from Milton Keynes, England@ThreeUK absolutely terrible experience using mobile services from this company. I’ve cancelled the service after a week (within my 30 day cooling off period) two weeks later I receive an invoice for exit fees of £400. Customer services do not know what they are doing. Shocking!
-
Kingdom Zebedee ☭ (@kingdomzebedee) reported from Milton Keynes, England@ThreeUKSupport You said you would call me back in a few hours. That was over 24 hours ago… Still not received my phone I was due to have delivered after you asked DPD to return it to you without attempting delivery. Want to actually help a new customer or?
-
JJCG (@cadhalgh) reported from Ampthill, England@ThreeUK @ThreeUKSupport what is going in in MK452, we have been without meaningful signal since the weekend. A double whammy when you rely on the network for mobile phones and broadband! Please can I get an update as your website offers k timescale.
-
𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀 (@Caleb_Parker) reported from Milton Keynes, England📵 2022 Another year of being amazed at how bad mobile phone reception is when traveling across the UK on rail 🚂 I’m all for HS2, but how about HS-@ThreeUK ?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
HMoody (@MissMoody79) reported@ThreeUK Your network gives no coverage, your customer service number gives no service, your app is mediocre, so what are customers paying for exactly?? #poorcustomerservice
-
Fiona Bell (@Fifibabybear) reported@ThreeUKSupport do me a favour please. When you cold call someone and they politely tell you they are not with 3 and to stop calling and delete their number, don’t just abruptly and ignorantly hang up ….. just to call them back and harass them again a few days later.
-
Mark and Roger (@MarkandRoger) reported@ThreeUK I have been with Three for many years but despite paying for a mobile service I can use abroad in my holiday home they have pulled this facility away with almost no notice. I understand and adhere to a fair use policy but feel I was mis-sold a product. Unfair!
-
Jon Hilton (@Jonhilton77) reported@ThreeUKSupport 3.5 hours, 8 people later, 3 disconnected chats all to add another SIM and smartwatch plan to my current contact. Terrible experience and all just to give you some more business. End of this contract and I’ll be gone after 16yrs.
-
Tom Gammon (@Tommyfreakintee) reported@ThreeUKSupport having a terrible experience with your live chat. Being given conflicting advice and really need some support to get something resolved. Help!?
-
Jean Cassidy (@jeanniecass) reported@ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!
-
Mark Bush (@mjb8028) reported@ThreeUK issue with new phone order and not getting anywhere with the live chat. Was ordered earlier in the week with the “Saturday All Day” extra charge however it turns out it was apparently attempted delivery on Thursday and Friday this week. You aren’t taking any
-
Steve Harrison (@stevejh1973) reported@ThreeUK even after the merging with Vodafone my actual phone signal remains at one bar at home (E9). And, for some reason, my WiFi calling hardly works too. It is not my phone as I have always had this problem. Basically it is impossible for me to actually make calls at home!
-
Rizwan Ali (@rizwanalihaidr) reported@ThreeUKSupport and I’ve now been told £176 will be taken this month. I have spent the last 2–3 weeks repeatedly contacting customer service, but no one has provided a clear explanation or resolved the issue. My time has been wasted, and the lack of accountability is extremely
-
Caedmon Mullin (@caedmon_m) reportedHey @ThreeUK you've suspended my child's phone account, I need to contact them, your support lines are down and your AI chat has just given me a link to a dedicated bereavement support page. Are you ******* kidding me?