3 (Three) Outage Report in Cranfield, Central Bedfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Cranfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cranfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (33%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Cranfield, England
Latest outage, problems and issue reports in Cranfield and nearby locations:
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Victoria
(@VictoriaJersova) reported
from
Milton Keynes, England
@ThreeUKSupport As per my conversation with Three today I have little faith that this is going to be handled properly. They said they would get back to me in few days after they had spoken so someone. I’m sorry Three but it’s been a nightmare service since the start and I would not recommend it.
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Victoria
(@VictoriaJersova) reported
from
Milton Keynes, England
@ThreeUKSupport No and customer services colleague was sure that I had to pay these for cancelling my contract early. It was a sim only contract. Cancelled over the phone as cancelling via internet was showing me the early cancellation fees
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Tom⇒maths AMIMA
(@TeaKayB) reported
from
Milton Keynes, England
I recently left @ThreeUK 's broadband "service" and they've sent me a "leaver's survey". The survey won't load. This couldn't be a more appropriate situation, given my experiences with them to date.
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David Lopez
(@PioF1) reported
from
Leighton Buzzard, England
@ThreeUK I've been experiencing problems with the Internet connection on my mobile phone for the last few weeks. Through WIFI, everything works fine and if I am active the DATA of my Spanish E-Sim as well, so I know the problem is with you guys. Could you help me to sort it out?
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
from
Milton Keynes, England
@ThreeUKSupport Cool, I call the complaints team, they pass me to the fraud team, the fraud team passed me to online orders team, who passed me to customer care team, to be told “We need to do X” The same X that I was told was done on 1/9 AND 9/9. Sorry to be rude, but you’re *************** now
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JJCG
(@cadhalgh) reported
from
Ampthill, England
@ThreeUK @ThreeUKSupport what is going in in MK452, we have been without meaningful signal since the weekend. A double whammy when you rely on the network for mobile phones and broadband! Please can I get an update as your website offers k timescale.
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Bobby farrell
(@Bobbyfarrell13) reported
from
Milton Keynes, England
@ThreeUK i have just spent 30 mins adding a simple top and data pack to my daughters new phone, i feel that i now need to go and stub my toe, not the best user journey website however if you would like to discuss improving your customer experience then please get in touch
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
from
Milton Keynes, England
@ThreeUKSupport Customer service live chat, who told me to call the Protection Team, but the number they gave me didn’t work. So i called customer services, who said they’d call me back within a few hours on Tuesday, but never did. Yesterday I didnt receive a call and was at work so couldnt call
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Craig🧨
(@DiamondHatter) reported
from
Bedford, England
@ThreeUK set up your 5g broadband this morning. Had a good signal and 5g connection 200mb+ speed. Now signal has dropped to poor, 4g connection and 2mb speed.... Router in the same place!
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
from
Milton Keynes, England
@ThreeUK I didn’t get a confirmation email for the contract I signed up to today, and can’t access an account on the app using my number. I have the reference number, can you help
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@ThreeUKSupport Thank goodness I did. But you should correct what kind of training this people receive. They let you down and give really bad image to your company.
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𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
Milton Keynes, England
📵 2022 Another year of being amazed at how bad mobile phone reception is when traveling across the UK on rail 🚂 I’m all for HS2, but how about HS-@ThreeUK ?
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Edward Lui
(@edwardlui) reported
from
Milton Keynes, England
@Three_Is_Broken @ThreeUKSupport I’ve had no issues with their data.
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Jonathan K
(@PR_UK) reported
from
Bedford, England
@ThreeUKSupport MK410SL, iPhone 12 Pro, also have an iPad Pro with a prepaid Three sim also same slow speeds. Thanks.
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
from
Milton Keynes, England
@ThreeUKSupport You said you would call me back in a few hours. That was over 24 hours ago… Still not received my phone I was due to have delivered after you asked DPD to return it to you without attempting delivery. Want to actually help a new customer or?
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🍦Wobbly Boater 🍦
(@WobblyBoater) reported
from
Leighton Buzzard, England
@ThreeUKSupport Thanks for the reply but what we needed was a decent sales person. Never mind, we’ll just buy it direct from @Apple and change all our mobiles over to @EE and do it that way.
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@ThreeUK your customer service was useless and a liar. Incompetents
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
from
Milton Keynes, England
I genuinely despise @ThreeUK I cannot think of a worse company customer services than them.
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Louie
(@taylorlouie5) reported
from
Flitwick, England
@ThreeUK why is your service and 4G so bad I’m paying £48 a month for this shite
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David Martin 💙
(@rdgmartin) reported
from
Milton Keynes, England
Not sure that @ThreeUK could make it more difficult to contact customer service if they tried. Can’t get through on phone, can’t reset password online. Maybe I should write a letter? Or try semaphore
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Knights
(@DaveK6969) reported
@ThreeUK Seriously sort your phone reception out. I’ve been with you 20yrs and it just never gets any better, its shockingly poor over a lot of the country and so unreliable.I pay over £100pcm and I can’t even make calls 90% of the time. Seriously time to sort it out, I t’s 2022
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Mark
(@edwarrditis) reported
from
Hounslow, England
Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth
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Justice In A Word
(@justiceinaword) reported
@ThreeUK I am a business customer and someone has fiddled with my account. Your customer care agent was useless!
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Rachel Briggs
(@RachelLBriggs) reported
@ThreeUK named their company after the average amount of hours it takes to upload 1 video. “Unlimited” data yet 0 signal no matter where I go 🤢 Worst company ever.
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Mentazm
(@mentazm) reported
@ThreeUKSupport Does nothing. The problem is at peak times too many people are using the internet in my local area and it slows it down - can you not increase the bandwith on EH6 local masts at peak times to compensate?
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Jay Riley 💙👻🧙🏻♂️🧟♂️🎮
(@ArkhamRe5ident) reported
@ThreeUKSupport Nope tried that, still getting internet drop outs and really weak signal, only 1 or 2 places I get constant signal but drop outs still happen
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Toni
(@Teenytinytoni1) reported
@ThreeUKSupport Again, we did that and was told to go back into the shop. This contract always missold to an elderly, vulnerable person, who is now unable to afford to eat, but never mind that aye? As long as three can keep charging her money.
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LunarSlayer | Lily 🇺🇦
(@NavaronePage69) reported
I've used a lot of different wifis in my life, including ones my parents thought was acceptable, school WiFi and a house full of 6 other idiots @ThreeUK takes the cake on being the worst out of them tho
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C
(@l0oK1nG) reported
@RePuBlIcGaMeR3 @ThreeUK @LatitudeFest I’m the same. Just spent ages in the phone trying to sue it out and they can’t even hear me! This network is a complete joke
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Toni
(@Teenytinytoni1) reported
@ThreeUKSupport We were taken round in circles apparently my 78yo mum had to be a computer literate, twitter user for them to help. She now cannot afford to eat.