3 (Three) outages and service status in Cranfield, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Cranfield, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cranfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cranfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Cranfield, England
The most recent 3 (Three) outage reports came from the following cities: Leighton Buzzard.
| City | Problem Type | Report Time |
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Phone | 2 months ago |
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Phone | 2 months ago |
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Wi-fi | 3 months ago |
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Internet | 3 months ago |
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Internet | 3 months ago |
Community Discussion
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3 (Three) Issues Reports Near Cranfield, England
Latest outage, problems and issue reports in Cranfield and nearby locations:
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James Hacon (@jameshacon) reported from Toddington, England@ThreeUKSupport having problems that our company phones seem not to be able to receive incoming calls.
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Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England@ThreeUK your customer service was useless and a liar. Incompetents
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Michael Dono (@mediocrebahn) reported from Milton Keynes, England@ThreeUKSupport Hi, I previously raised the issue with the social media team (hopefully A00017372409-00051745208 helps!). I submitted the PAC code when getting the contract, a colleague said they were getting an error porting it but I never heard back from them.
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David Martin 💙 (@rdgmartin) reported from Milton Keynes, EnglandNot sure that @ThreeUK could make it more difficult to contact customer service if they tried. Can’t get through on phone, can’t reset password online. Maybe I should write a letter? Or try semaphore
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Bentendo 🍄 (@littlesmegger) reported from Hardingstone, EnglandSo looks like (at the very least) @ThreeUK customers didn’t receive today’s test emergency alert? Maybe something for @ThreeUKSupport to look into?
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Kingdom Zebedee ☭ (@kingdomzebedee) reported from Milton Keynes, England@ThreeUKSupport Customer service live chat, who told me to call the Protection Team, but the number they gave me didn’t work. So i called customer services, who said they’d call me back within a few hours on Tuesday, but never did. Yesterday I didnt receive a call and was at work so couldnt call
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Kingdom Zebedee ☭ (@kingdomzebedee) reported from Milton Keynes, England@ThreeUKSupport Cool, I call the complaints team, they pass me to the fraud team, the fraud team passed me to online orders team, who passed me to customer care team, to be told “We need to do X” The same X that I was told was done on 1/9 AND 9/9. Sorry to be rude, but you’re *************** now
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Kingdom Zebedee ☭ (@kingdomzebedee) reported from Milton Keynes, EnglandI genuinely despise @ThreeUK I cannot think of a worse company customer services than them.
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Kingdom Zebedee ☭ (@kingdomzebedee) reported from Milton Keynes, England@ThreeUKSupport You said you would call me back in a few hours. That was over 24 hours ago… Still not received my phone I was due to have delivered after you asked DPD to return it to you without attempting delivery. Want to actually help a new customer or?
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Craig🧨 (@DiamondHatter) reported from Bedford, England@ThreeUK set up your 5g broadband this morning. Had a good signal and 5g connection 200mb+ speed. Now signal has dropped to poor, 4g connection and 2mb speed.... Router in the same place!
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Victoria (@VictoriaJersova) reported from Milton Keynes, England@ThreeUK absolutely terrible experience using mobile services from this company. I’ve cancelled the service after a week (within my 30 day cooling off period) two weeks later I receive an invoice for exit fees of £400. Customer services do not know what they are doing. Shocking!
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Roy Long (@Roy_Long) reported from Clapham, EnglandAnybody else using @ThreeUKSupport network for their phone? Mine won't make calls and downdetector says there is an issue. No acknowledgement of this on the 3 website.
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Tommaths (@TeaKayB) reported from Milton Keynes, England@ThreeUK Generally pleased with Three and it's usually the cheapest for my needs. Thankfully things don't go wrong very often because when they do customer support is wall-to-wall awful.
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Tom⇒maths AMIMA (@TeaKayB) reported from Milton Keynes, EnglandI recently left @ThreeUK 's broadband "service" and they've sent me a "leaver's survey". The survey won't load. This couldn't be a more appropriate situation, given my experiences with them to date.
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JJCG (@cadhalgh) reported from Ampthill, England@ThreeUK @ThreeUKSupport what is going in in MK452, we have been without meaningful signal since the weekend. A double whammy when you rely on the network for mobile phones and broadband! Please can I get an update as your website offers k timescale.
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Jazeem (@Jazeem) reported from Milton Keynes, England@ThreeUKSupport I don’t see any advanced connectivity or clear voice connection. Move around within the residence to get the Extra Network Bar.
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Mr Smith (@Gospodin_Smith) reported from Milton Keynes, England@ThreeUKSupport @ThreeUK Hi Team. I spoke to Customer Service on 21st March and was told a refund of £260 was being processed for me. It’s not in my bank account yet, please advise when I can expect cleared funds
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Paul Blanchard (@paulwrblanchard) reported from Cranfield, England@ThreeUKSupport hello. I can’t seem to get any support from the website or the phone help desk either. My contract was up for renewal and in 2017 and you have been charging me £60 a month for 2gb data and unlimited calls which I see I can now get for £11 a month.
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Jonathan K (@PR_UK) reported from Bedford, England@ThreeUKSupport MK410SL, iPhone 12 Pro, also have an iPad Pro with a prepaid Three sim also same slow speeds. Thanks.
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🍦Wobbly Boater 🍦 (@WobblyBoater) reported from Leighton Buzzard, England@ThreeUKSupport Thanks for the reply but what we needed was a decent sales person. Never mind, we’ll just buy it direct from @Apple and change all our mobiles over to @EE and do it that way.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nic Lloyd-Evans (@AtticAtac) reported@ThreeUK why will you not let me upgrade my phone. 5 times I have called and as soon as I say no upsell just the phone they hang up. Once is an accident twice is a coincidence 5 times is enemy action.
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kojohobojyotomo (@nojohokomodobo) reported@robj3d3 @ThreeUK They don’t cancel your sim for that. I’ve been out the uk since April. You’re just a tit clearly
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Rhys Llwyd (@rhysllwyd) reportedUnfortunatelly @ThreeUKSupport are similar in my town center (Caernarfon, North Wales). Phones shows there is 4G signal but often nothing loads. They’ve said in the past it’s a local temporary fault. But I’m sure it’s bandwidth/network capacity issues.
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wulfsage (@wulfsagemakes) reported@robj3d3 @ThreeUK Yeah giffgaff been just paying the minimum sim only plan since before I left UK, never had issues. If you don’t pay it for a few months they threaten to close it.
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Sean Redmond (@seanpaulguitar) reported@ThreeUK your live chat agent is a pile of crap, if someone asks to be put through to an agent and says no questions it must immediately do so, your unacceptable menus and ridiculous questions arent acceptable, if i ask for an agent it should be IMMEDIATE
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🏴🍉 Jade 🇵🇸 (@JadeThinksALot) reported@ThreeUK won’t be keeping me as a customer. Reception is crap and the Nero coffee was the one redeemer. Now it’s £2 and can only claim within the hour, if you wait too long all the codes are gone. Useless.
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Donia Alqomlas (@DAlqomlas) reported@ThreeUK @ThreeUKSupport Need help i payed 40 pound to my sim but still not activate what should i do to return my number that i used it more than 10 years
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Adam Bateman (@AdamBat92308251) reported@UniversalExile @three Have seen @ThreeUK poor level of customer service when the sold a deal to my mother-in-law that was totally unfit for her purpose. Selling to an easily confused elderly person who is obviously not tech savvy is a awful thing to do. Hope they change and sort your problem fast.
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Suhail 🔥 (@idrees_suhail) reported@robj3d3 @ThreeUK Three just... sucks as a company. Giffgaff has worked great for me (keep your number, free texts receiving anywhere). Or move all 2FA to authenticator apps now that you're maybe forced to change it anyway
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Rohit Kumar (@rohittkumarr28) reported@ThreeUK what a terrible service. The WiFi isnt working for more than a week now in Bermondsey area and you dont even have the decency to reach out with the details of by when the service will be back to normal. You dont even have a functioning Call Center.