3 (Three) Outage Report in Marston Moretaine, Central Bedfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Marston Moretaine, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Marston Moretaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Marston Moretaine, England
Latest outage, problems and issue reports in Marston Moretaine and nearby locations:
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Victoria
(@VictoriaJersova) reported
from
Milton Keynes, England
@ThreeUKSupport No and customer services colleague was sure that I had to pay these for cancelling my contract early. It was a sim only contract. Cancelled over the phone as cancelling via internet was showing me the early cancellation fees
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
from
Milton Keynes, England
@ThreeUKSupport Cool, I call the complaints team, they pass me to the fraud team, the fraud team passed me to online orders team, who passed me to customer care team, to be told “We need to do X” The same X that I was told was done on 1/9 AND 9/9. Sorry to be rude, but you’re *************** now
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𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
Milton Keynes, England
📵 2022 Another year of being amazed at how bad mobile phone reception is when traveling across the UK on rail 🚂 I’m all for HS2, but how about HS-@ThreeUK ?
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Victoria
(@VictoriaJersova) reported
from
Milton Keynes, England
@ThreeUK absolutely terrible experience using mobile services from this company. I’ve cancelled the service after a week (within my 30 day cooling off period) two weeks later I receive an invoice for exit fees of £400. Customer services do not know what they are doing. Shocking!
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JJCG
(@cadhalgh) reported
from
Ampthill, England
@ThreeUK @ThreeUKSupport what is going in in MK452, we have been without meaningful signal since the weekend. A double whammy when you rely on the network for mobile phones and broadband! Please can I get an update as your website offers k timescale.
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@ThreeUK your customer service was useless and a liar. Incompetents
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@ThreeUKSupport Thank goodness I did. But you should correct what kind of training this people receive. They let you down and give really bad image to your company.
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Edward Lui
(@edwardlui) reported
from
Milton Keynes, England
@Three_Is_Broken @ThreeUKSupport I’ve had no issues with their data.
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Layth
(@laythy29) reported
from
Hitchin, England
Mobile phone network @ThreeUK have announced they have suspended their sponsorship of Chelsea including removal of brand from shirts and around Stamford Bridge
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
from
Milton Keynes, England
@ThreeUK I didn’t get a confirmation email for the contract I signed up to today, and can’t access an account on the app using my number. I have the reference number, can you help
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Tom⇒maths AMIMA
(@TeaKayB) reported
from
Milton Keynes, England
I recently left @ThreeUK 's broadband "service" and they've sent me a "leaver's survey". The survey won't load. This couldn't be a more appropriate situation, given my experiences with them to date.
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David Martin 💙
(@rdgmartin) reported
from
Milton Keynes, England
Not sure that @ThreeUK could make it more difficult to contact customer service if they tried. Can’t get through on phone, can’t reset password online. Maybe I should write a letter? Or try semaphore
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
from
Milton Keynes, England
@ThreeUKSupport You said you would call me back in a few hours. That was over 24 hours ago… Still not received my phone I was due to have delivered after you asked DPD to return it to you without attempting delivery. Want to actually help a new customer or?
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David Lopez
(@PioF1) reported
from
Leighton Buzzard, England
@ThreeUK I've been experiencing problems with the Internet connection on my mobile phone for the last few weeks. Through WIFI, everything works fine and if I am active the DATA of my Spanish E-Sim as well, so I know the problem is with you guys. Could you help me to sort it out?
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
from
Milton Keynes, England
@ThreeUKSupport Customer service live chat, who told me to call the Protection Team, but the number they gave me didn’t work. So i called customer services, who said they’d call me back within a few hours on Tuesday, but never did. Yesterday I didnt receive a call and was at work so couldnt call
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Louie
(@taylorlouie5) reported
from
Flitwick, England
@ThreeUK why is your service and 4G so bad I’m paying £48 a month for this shite
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🍦Wobbly Boater 🍦
(@WobblyBoater) reported
from
Leighton Buzzard, England
@ThreeUKSupport Thanks for the reply but what we needed was a decent sales person. Never mind, we’ll just buy it direct from @Apple and change all our mobiles over to @EE and do it that way.
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Jonathan K
(@PR_UK) reported
from
Bedford, England
@ThreeUKSupport MK410SL, iPhone 12 Pro, also have an iPad Pro with a prepaid Three sim also same slow speeds. Thanks.
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
from
Milton Keynes, England
I genuinely despise @ThreeUK I cannot think of a worse company customer services than them.
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Victoria
(@VictoriaJersova) reported
from
Milton Keynes, England
@ThreeUKSupport As per my conversation with Three today I have little faith that this is going to be handled properly. They said they would get back to me in few days after they had spoken so someone. I’m sorry Three but it’s been a nightmare service since the start and I would not recommend it.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Heady
(@emmaheady) reported
@ThreeUKSupport It’s still asking for a password, I’ve never been on the website on that laptop. I think it’s picking it up from the phone number now as after putting in the number it asks for email registered to account but surely it shouldn’t even be linked yet.
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Rachel 🇮🇪
(@RachelDargan) reported
Hi @ThreeUKSupport, I recently changed to a SIM only plan (£14 a month, first 6 months for £7), but the discount hasn't been applied to my bill. I've tried using the chat function but no joy. Can you help please?
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Fat Freddy's Cat
(@stevewilley) reported
@ThreeUKSupport Hmm. Sounds to me like you're blaming the customer rather than the sales person who sees their sales targets rather than a vulnerable elderly person. She uses less than 8gb a month, currently £5pm on your website. Why would she be pushed back on to a £24pm contract?
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Carl | Hamilton Technology Systems
(@hamiltontechsys) reported
@ThreeUKSupport Amazing how Three Business are happy to let companies charge users for services and they wash their hands of it 👏 Great Customer Services right there
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Emma Harley
(@emma_harley) reported
@ThreeUK Hi, I was wondering if you could help please.I received my new handset last week. started using my new phone last Friday after 5pm and it says online it may take up to 2 working days for my old number to transfer over to my new phone, just looking for some advice, thanks
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adeelarshad
(@adeelarshad) reported
@ThreeUK can I port over to a cheaper contract I find on the same network? I'm on a rolling monthly contract atm. What is the process? Thanks!
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David
(@DavidHa35032729) reported
@ThreeUKSupport Do you have any updates as to when the issue will be fixed? Internet constantly dropping out in SE22 area
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Nickrf1966
(@nickrf1966) reported
@ThreeUKSupport @dw_rarr Got same problem with my Pixel 6 on EE. Plus also phone wont auto toggle to 4G if 5G data bad. This was before Android 13. Now in middle of EE/Google customer service sloped shoulder exchange! Seems to be a sim provider config problem....tbc
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Andrew
(@McMoobud) reported
@ThreeUKSupport I can't login to My3 on web broswer or mobile, what's going on ?
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insert name here
(@functionalname) reported
@ThreeUK Unuseable home broadband.Constant 'connected without internet'. Three claim to have been upgrading their network for years, yet I see nothing that can be called a 'network'.