3 (Three) Outage Report in Marston Moretaine, Central Bedfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Marston Moretaine, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Marston Moretaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Marston Moretaine, England
Latest outage, problems and issue reports in Marston Moretaine and nearby locations:
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@ThreeUK your customer service was useless and a liar. Incompetents
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🍦Wobbly Boater 🍦
(@WobblyBoater) reported
from
Leighton Buzzard, England
@ThreeUKSupport Thanks for the reply but what we needed was a decent sales person. Never mind, we’ll just buy it direct from @Apple and change all our mobiles over to @EE and do it that way.
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David Martin 💙
(@rdgmartin) reported
from
Milton Keynes, England
Not sure that @ThreeUK could make it more difficult to contact customer service if they tried. Can’t get through on phone, can’t reset password online. Maybe I should write a letter? Or try semaphore
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
from
Milton Keynes, England
@ThreeUK I didn’t get a confirmation email for the contract I signed up to today, and can’t access an account on the app using my number. I have the reference number, can you help
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
from
Milton Keynes, England
@ThreeUKSupport Cool, I call the complaints team, they pass me to the fraud team, the fraud team passed me to online orders team, who passed me to customer care team, to be told “We need to do X” The same X that I was told was done on 1/9 AND 9/9. Sorry to be rude, but you’re *************** now
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Edward Lui
(@edwardlui) reported
from
Milton Keynes, England
@Three_Is_Broken @ThreeUKSupport I’ve had no issues with their data.
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Layth
(@laythy29) reported
from
Hitchin, England
Mobile phone network @ThreeUK have announced they have suspended their sponsorship of Chelsea including removal of brand from shirts and around Stamford Bridge
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Victoria
(@VictoriaJersova) reported
from
Milton Keynes, England
@ThreeUKSupport As per my conversation with Three today I have little faith that this is going to be handled properly. They said they would get back to me in few days after they had spoken so someone. I’m sorry Three but it’s been a nightmare service since the start and I would not recommend it.
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𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
Milton Keynes, England
📵 2022 Another year of being amazed at how bad mobile phone reception is when traveling across the UK on rail 🚂 I’m all for HS2, but how about HS-@ThreeUK ?
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JJCG
(@cadhalgh) reported
from
Ampthill, England
@ThreeUK @ThreeUKSupport what is going in in MK452, we have been without meaningful signal since the weekend. A double whammy when you rely on the network for mobile phones and broadband! Please can I get an update as your website offers k timescale.
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David Lopez
(@PioF1) reported
from
Leighton Buzzard, England
@ThreeUK I've been experiencing problems with the Internet connection on my mobile phone for the last few weeks. Through WIFI, everything works fine and if I am active the DATA of my Spanish E-Sim as well, so I know the problem is with you guys. Could you help me to sort it out?
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
from
Milton Keynes, England
I genuinely despise @ThreeUK I cannot think of a worse company customer services than them.
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@ThreeUKSupport Thank goodness I did. But you should correct what kind of training this people receive. They let you down and give really bad image to your company.
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
from
Milton Keynes, England
@ThreeUKSupport You said you would call me back in a few hours. That was over 24 hours ago… Still not received my phone I was due to have delivered after you asked DPD to return it to you without attempting delivery. Want to actually help a new customer or?
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Jonathan K
(@PR_UK) reported
from
Bedford, England
@ThreeUKSupport MK410SL, iPhone 12 Pro, also have an iPad Pro with a prepaid Three sim also same slow speeds. Thanks.
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Victoria
(@VictoriaJersova) reported
from
Milton Keynes, England
@ThreeUKSupport No and customer services colleague was sure that I had to pay these for cancelling my contract early. It was a sim only contract. Cancelled over the phone as cancelling via internet was showing me the early cancellation fees
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Bobby farrell
(@Bobbyfarrell13) reported
from
Milton Keynes, England
@ThreeUK i have just spent 30 mins adding a simple top and data pack to my daughters new phone, i feel that i now need to go and stub my toe, not the best user journey website however if you would like to discuss improving your customer experience then please get in touch
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Tom⇒maths AMIMA
(@TeaKayB) reported
from
Milton Keynes, England
I recently left @ThreeUK 's broadband "service" and they've sent me a "leaver's survey". The survey won't load. This couldn't be a more appropriate situation, given my experiences with them to date.
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Kingdom Zebedee ☭
(@kingdomzebedee) reported
from
Milton Keynes, England
@ThreeUKSupport Customer service live chat, who told me to call the Protection Team, but the number they gave me didn’t work. So i called customer services, who said they’d call me back within a few hours on Tuesday, but never did. Yesterday I didnt receive a call and was at work so couldnt call
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Louie
(@taylorlouie5) reported
from
Flitwick, England
@ThreeUK why is your service and 4G so bad I’m paying £48 a month for this shite
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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kizldn
(@KizLdn) reported
Stay away from @ThreeUK they customer service is terrible. You been warned
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MICHELLE PICKFORD
(@Michpickford) reported
@ThreeUK - your customer service is appalling I have a very distressed mother in law who has had identity fraud committed & you have investigated & come to the conclusion the fraudulent a/c is hers!!! Sending debt collectors really!!!!
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wendoverkevb
(@kevb47078727) reported
@ThreeUK so I'm guessing with the almost complete service outage in the aylesbury area over the last few days, all 3 users will be getting a little 'we're really sorry' gift?
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Marie Claire Boyle 💙🇪🇺🕷
(@mcboyle) reported
@ThreeUK can get in the bin. £70 data charges for turning my phone to roaming for 5 minutes to send a text via Whatsapp in Tanzania. SEVENTY. QUID. Not to mention they are getting rid of feel at home for Europe/US/Australia. Way to lose a customer after more than a decade.
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Sandra Pascoal - Lima
(@SPascoalLima) reported
@ThreeUK if you are going to outsource your customer service to India please ensure that they are trained on English law in relation to contracts, direct debit mandates, theft and written assurances. I have spent THREE months trying to deal with them. I have had enough!
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Alasdair Paul
(@Al_Acrity) reported
@ThreeUKSupport Also, your network checker doesn’t seem to know anything about it. Might want to give her a heads up…
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Weeksy
(@weeksy11) reported
from
Frampton Cotterell, England
@ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.
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Alasdair Paul
(@Al_Acrity) reported
@ThreeUKSupport I have to worry Suzi, I’m working from home. Or rather I’m supposed to be. Last time this happened it was down for a week. Is this planned maintenance?
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Damian
(@Damreyuk73) reported
@ThreeUK broadband internet is so unreliable in Bradford. Do not switch to them if you're tempted. They say they're working on issues which are taking longer to fix than planned. Should have stayed with @virginmedia #internet #Broadband
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Sidlawman
(@sidlawman) reported
@ThreeUK Is it a deliberate thing that when you leave three and are due a small credit payment you fail to pay it?