3 (Three) Outage in Marston Moretaine, Central Bedfordshire, England

I wonder how many pissed off customers will leave @ThreeUK after their servers are back online. Its ridiculous how they have given their team a script to promise that the technical issues will be fixed in a couple of hrs.,its been a week of the same sh*t. #threenetwork #dobetter

@ThreeUKSupport hello. I can’t seem to get any support from the website or the phone help desk either. My contract was up for renewal and in 2017 and you have been charging me £60 a month for 2gb data and unlimited calls which I see I can now get for £11 a month.

@ThreeUK what speeds does your home broadband get thinking of changing supplier (getting poor service and quality but tied in for 6 months )

@ThreeUKSupport @ThreeUK Hi Team. I spoke to Customer Service on 21st March and was told a refund of £260 was being processed for me. It’s not in my bank account yet, please advise when I can expect cleared funds

@ThreeUKSupport having problems that our company phones seem not to be able to receive incoming calls.

@Y2StuBFC @VodafoneUK Having same problem all afternoon on @ThreeUK

Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK

@ThreeUK Generally pleased with Three and it's usually the cheapest for my needs. Thankfully things don't go wrong very often because when they do customer support is wall-to-wall awful.

@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue

@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem

If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.

@ThreeUKSupport I don’t see any advanced connectivity or clear voice connection. Move around within the residence to get the Extra Network Bar.

Not to be horrible but I feel like I have dial up broadband on this phone @ThreeUK

@ThreeUK seriously 3 are you sure you should be operating, ive been passed from department to department and all they want to do is sell me something- I NEED TECHNICAL HELP NOT SALES!!!! #crapservice #dontbother #findanoutherprovider

@ThreeUKSupport you really know how to cheese off your existing customers, I’m paying £30 for 100GB Home-Fi yet you offer unlimited data Home-Fi for £22. Really doesn’t make me what to renew in July when you treat loyal customers like this. 👎

@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)

@ThreeUK Sort your services out! No voicemail for 3 months and I’ve wasted hours on chat and the phone to your customer service! Still broken 😡

@ThreeUK is the worst mobile network ever. Laziness has kept me with them for so long. Need to respect myself and leave this shit company.

@easyJet @stewartwcsmith @ThreeUK Did you meet JJ and Timea from @easyJet @LLA_Ltd as they’ll help make sure your flight is ruined!

@jleetodd @VodafoneUK @ThreeUK I’ve lots of people saying @vodafoneUK are really bad,I’ve been with @ThreeUK for a number of years never had any problems of them wot so ever.

@ThreeUK where can I find out what the resolution of my complaint is? I go on the chat and all they want to do is transfer my sim card (??) which got me in this mess in the first place!

@ThreeUKSupport It was sent to my previous billing address which I couldn't change due to my bank only dealing with people in monetary distress from being furloughed. I've just been on the phone and now have to call the debt collection agency directly to sort this out. This is absolutely stupid

@ThreeUKSupport This is getting beyond a joke. I've had about four days of acceptable service in the last month.

@ThreeUK’s network appears to be very poor in Twickenham Isleworth area, been ages since I’ve been able to use my phone for apps outside of a wireless connection.

@ThreeUKSupport Network has been beyond slow the past day or so in North Birmingham. Even sending this tweet is a struggle. Is this a known issue and if so when will it be fixed?

@ThreeUK why are 'Three' so focussed on 'new business' rather than trying to keep your loyal customer base? At renewal, you offer me the same 'deals' as any new customer? yes you don't offer any small incentive to retain clients before they leave to another network. ByeBye 3

@ThreeUKSupport The live chat is NOT working. This is appalling service and very distressing for my Nan.

@ThreeUKSupport POOR CUSTOMER SERVICE. Will anyone help me

@ThreeUKSupport No I wasn't. So far no problems today despite being in the exact same place.

Not a bad one but the number in front should be the POINT for us and not against us @ThreeUK @ChelseaFC