3 (Three) Outage in Sandy, Central Bedfordshire, England

Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK

@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue

If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.

@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk

Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three

@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't

Not to be horrible but I feel like I have dial up broadband on this phone @ThreeUK

@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)

@ThreeUK I have now had four conversations, been promised 2 callbacks and still no further forward with complaint. Promised headphones when upgraded and now offering partial refund or cancelling contract. #terribleservice

All sorted now @ThreeUKSupport, bit gutted that no effort was made to keep me as a customer as ive decided to leave Three, but oh well.

@ThreeUKSupport first I have sport taken away, then social isolation, phone people they say we are lucky we have 4g. Then three have taken my signal away but don’t bother telling me. Can’t get hold of anyone but now my contract is useless

@ThreeUKSupport @Ofcom Can you please help, I've asked for a PAC code from Three the they are not issue it via the web, webchat, app or texting service. Surely this practice needs to be looked at.

@ThreeUK no signal on my pay monthly sim just say no service

@ThreeUKSupport @ThreeUK has to be the worst network ever smh

@ThreeUKSupport yeah, I know that but was just wondering about price using the phone and network but its fine. cheers

@ThreeUKSupport I havent no. Im upgraded and think ive mistakenly started another contract i need to cancel. Ive been told i have 14 days to do so yet no one can help me and times ticking. Its incredibly stressful as i cant afford two contracts. Am a long term 3 customer

@ThreeUKSupport No because it is impossible to get through to anyone. Online it says it is £300+ to cancel. Complete con that if ordered online free cancellation within 14 days. Buy in shop get it home and realise it doesn't work and it is a massive charge to cancel.

@ThreeUKSupport live chat is utter shit. 3 days in a row I've tried getting through and every time my chat gets ended for no reason

@ThreeUKSupport I upgraded my phone contract with you last month. Received my latest bill yesterday and am still getting charged on my old contract. Used your online chat service but they told me I had to contact the contact centre which is not open. Not good enough!!