3 (Three) Outage in Bromham, Bedford, England

@Three_Is_Broken @ThreeUKSupport I’ve had no issues with their data.

@ThreeUK why is your service and 4G so bad I’m paying £48 a month for this shite

Not sure that @ThreeUK could make it more difficult to contact customer service if they tried. Can’t get through on phone, can’t reset password online. Maybe I should write a letter? Or try semaphore

@ThreeUK @ThreeUKSupport what is going in in MK452, we have been without meaningful signal since the weekend. A double whammy when you rely on the network for mobile phones and broadband! Please can I get an update as your website offers k timescale.

@ThreeUKSupport we have been having connection issues with both our mobile Broadband and 4 g on phones so no WiFi and I’ve used most of my data on the 4 mobile phones we have in the house! What is going on with your service I’m still paying for ?

@ThreeUKSupport MK410SL, iPhone 12 Pro, also have an iPad Pro with a prepaid Three sim also same slow speeds. Thanks.

@ThreeUKSupport As per my conversation with Three today I have little faith that this is going to be handled properly. They said they would get back to me in few days after they had spoken so someone. I’m sorry Three but it’s been a nightmare service since the start and I would not recommend it.

@ThreeUKSupport No and customer services colleague was sure that I had to pay these for cancelling my contract early. It was a sim only contract. Cancelled over the phone as cancelling via internet was showing me the early cancellation fees

@ThreeUK absolutely terrible experience using mobile services from this company. I’ve cancelled the service after a week (within my 30 day cooling off period) two weeks later I receive an invoice for exit fees of £400. Customer services do not know what they are doing. Shocking!

I wonder how many pissed off customers will leave @ThreeUK after their servers are back online. Its ridiculous how they have given their team a script to promise that the technical issues will be fixed in a couple of hrs.,its been a week of the same sh*t. #threenetwork #dobetter

@ThreeUKSupport hello. I can’t seem to get any support from the website or the phone help desk either. My contract was up for renewal and in 2017 and you have been charging me £60 a month for 2gb data and unlimited calls which I see I can now get for £11 a month.

@ThreeUK what speeds does your home broadband get thinking of changing supplier (getting poor service and quality but tied in for 6 months )

@ThreeUKSupport @ThreeUK Hi Team. I spoke to Customer Service on 21st March and was told a refund of £260 was being processed for me. It’s not in my bank account yet, please advise when I can expect cleared funds

Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK

@ThreeUK Generally pleased with Three and it's usually the cheapest for my needs. Thankfully things don't go wrong very often because when they do customer support is wall-to-wall awful.

@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue

If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.

@ThreeUKSupport I don’t see any advanced connectivity or clear voice connection. Move around within the residence to get the Extra Network Bar.

Not to be horrible but I feel like I have dial up broadband on this phone @ThreeUK

@ThreeUKSupport Only to cancel the insurance and to request the refund. As far as I can tell there's not much point in ruining one of your call centre staff's nights.

Ok @threeuk. Your MiFi cannot support a PS4 connection. Whenever it tries the MiFi decide just disconnects everything. Remind me, what am I paying for if you can’t provide a service?

@ThreeUKSupport hi I contacted you guys so many times now over my iMessage and FaceTime not working or anything at all and you guys sent me a replacement sim and I put it in today and it still doesn’t work lol i dont know what to do

@ThreeUK. Terrible customer service! Your customer service agents telling me wrong information again! Can’t wait for my contract to be up!

@ThreeUK What restarting has to do with it by the way? If it is a long-term issue why are you not able to solve it yet? When I posted posted on twitter you said it is less likely without looking at this long-term problem in the area. Now, would you wolve it?

.@ThreeUKSupport @ThreeUK Awful internet in EH64HN again. Can you please increase the bandwidth on the local mast as it's obviously not got enough for the amount of people on it at peak times. I have to use my connection for work and right now it's next to unusable.

@ThreeUK I am looking to cancel 1 of my sim cards but would like the pac code can I go into the local @ThreeUK shop and sort this out?

Been with @EE (Orange) since I was 13/14. Couldn’t offer me the same deal they were giving new customers two years ago so made me change my number when I signed up as a “new”customer. Now they can’t beat a sim only deal so Goodbye #noloyalty hello @ThreeUK

@MeaderLee @ThreeUK And by the way @ThreeUK this problem is persistent for last couple of months. Whenever I check coverage issues it shows me that you engineering team is working. It is really embarrassing when I try to have online meetings.

@ThreeUKSupport I asked you a few days ago, is there any reason our our echo dot won‘t connect to your Huawei B535 router? We have one already connected but it the second keeps saying there’s wifi problems even though our other devices connect/work fine

Been told the SIM was activated many times by your colleagues but it has never been the case. @ThreeUK