3 (Three) Outage Report in Royston, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Royston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at 3 (Three)
3 (Three) is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Royston, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Cambridge, Royston and Stevenage.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Phone | ||
Internet | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Royston, England
Latest outage, problems and issue reports in Royston and nearby locations:
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Peter (@peter_hollas) reported from Stevenage District, England
@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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threestain (@threestain) reported from Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Karen Mavundukure (@karenmavx) reported from Stevenage District, England
@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened
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Lisa Stout (@lisaslolo) reported from Stevenage District, England
@ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !
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Ben Thapa (@BenThapa82) reported from Ickleton, England
@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
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threestain (@threestain) reported from Great Shelford, England
@ThreeUKSupport I am a three customer
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threestain (@threestain) reported from Great Shelford, England
@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
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Hannah Brown (@aneartohearhlb) reported from Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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Ryan O'Donnell (@iamryanodonnell) reported from Biggleswade, England
@ThreeUKSupport I’m trying to cancel my contracts and need to know my contract end dates. I have two numbers (both broadband SIMs), are you able to check this for me? My3 isn’t working for me.
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Oneccie 🥇 (@CcieOne) reported from Stevenage District, England
@ThreeUKSupport Any way to cancel the contract agreement due to unsutisfactory network coverage? I dont want to keep playing for the services that not working more often then working.
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Paul Morrison (@psmorrison) reported from Stansted Mountfitchet, England
@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
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Mr Green (@fitchlea) reported from Stansted Mountfitchet, England
@sbrownstortford @ThreeUK Was with 3 for 15 years just changed to ID mobile half the price for the same service
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Joel Buckland (@joelbuckland) reported from Letchworth Garden City, England
@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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Tom Andrew Hargreaves (@TommyH3885) reported from Baldock, England
@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!
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Lucie (@ibizagirl29) reported from Foxton, England
@ThreeUK you are the most incompetent phone company I’ve ever delt with! For the 3rd month running you are still trying to charge me when I’ve already had this delt with TWICE by one of your advisors. Is there some sort of communication problem with you lot 😡😡 fed up with 3 now
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Dan Stapley (@Wreck_it_Dan) reported from Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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Joel Buckland (@joelbuckland) reported from Letchworth Garden City, England
Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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Esther Robertson (@Rosie_flute) reported from Stevenage District, England
@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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Karen Mavundukure (@karenmavx) reported from Biggleswade, England
@ThreeUKSupport please someone help me three is the worst company!! My phone has been cut off for three day’s. I’ve not been able to make any calls, chat services if off constantly having technical issues and no customer telephone service. WHAT THE HELL IS THIS
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Layth (@laythy29) reported from Hitchin, England
Mobile phone network @ThreeUK have announced they have suspended their sponsorship of Chelsea including removal of brand from shirts and around Stamford Bridge
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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David (@dinnerpebble) reported
@ThreeUKSupport I am contacting your help desk now. Please can you tell me who you are regulated by?
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Shawnenne🌹 (@Shawnenne1) reported from Glasgow, Scotland
@ThreeUKSupport could someone help me please my 4g has just stopped working and I still have a few days left till I top up again ?
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just one more thing! (@columbo_80) reported
@ThreeUK hey there! I’ve been getting terrible signal coverage for a good few months now. My phone can even show bars of 4g signal but yet I lose connection. Phone cuts out in places that once had great signal. What’s going on? I live in ne26 but experience this problem all over
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Amber (@AmberYootoob) reported
Possibly the worst thing about @ThreeUK is they don’t check if you want to continue with your contract, they just continue taking your money even when the sim associated with that contract was never activated
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ValiTheGod.x (@valithegod) reported
@ThreeUKSupport Variable cost is not the solution. Give me a premium option. We’re not all uni students going to Ibiza for the weekend. Smarten up.
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Maria Nerissa (@MijaresNerissa) reported
@ThreeUKSupport how do I cancel my monthly rolling contract with you? Thanks
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Kate V (@katiemat1408) reported
@ThreeUK I contacted the agent via Live chat to terminate my contract. He said the cooling off period ended on 18th Oct as contract starts on 5th. But actually, letter date is 5th and contract starta date is on 10th? So I can still terminate without extra fee right? He refused to help
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Heatons Plastering & Coloured Rendering (@JlhPlastering) reported
@ThreeUKSupport So it's impossible to cancel the contract? Even tho it's for a tablet that doesn't leave the house and is already backed by your home WiFi contract? Your tech savvy sales man sold a vulnerable pensioner a contract he already had without giving the option to cancel the first one.
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Hugh Johnson (@CoachDriverHugh) reported
@ThreeUKSupport Hi, any idea if you can find out when service upgrade will be reviewed in GU35 9 area of Hampshire? Service is virtually non existent, using wifi calling is not an option as common power failures too. Thanks
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gazza (@ShaunGaz) reported
@ThreeUKSupport Any chance of a concrete answer - weeks without proper connection and not much communication concerning this issue....