3 (Three) Outage in Cambridge, England

@ThreeUKSupport I am a three customer

@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively

@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE

@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me

What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT

@ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...

@ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants

Officially a @ThreeUK customer 🎉🎊

@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't

Gosh this is stupid. Come on @ThreeUK.

@ThreeUKSupport No signal at all 😭😭

@O2 2 hours to upgrade my contract what a palaver, my husband told me to cancel my contact and go with @ThreeUK #unimpressed #wasteofmytime #twophonecalls #theirerrornotmine

@katercarroll @ThreeUK @ThreeUKSupport .would be great if we could get broadband in our little Hamlet of a village it is either 4g with rubbish @ThreeUK who won't even support a charity worker or satellite internet which we can't get installed in current climate. Really disappointing after 3 years of @ThreeUKSupport

@ThreeUK @ThreeUKSupport All other providers giving extra minutes and internet to their customers at this bad time, you hit me with a txt to say costs are going up 2.7% . Can't wait until contract is ip.

@ThreeUKSupport And this is what thry do to get rid of you when they can not fix stuff because you leave the screen and the chat doesnt come back 🙈

So if @ThreeUK @ThreeUKSupport can not cancel my contract within the 30 days, I will have to pay the whole year..... talk about ripping customers off...... says you can not do it online despite having a webpage with a form to cancel contract

@MarkMawinter @ThreeUKSupport @aaronbrockhurst Try using internet explorer. Had the problem in Firefox and Safari. Support suggested using IE and that worked.

@ThreeUK @ThreeUKSupport 14 day money back extended to 30 days as they can not currently cancel my contract as they are working remotely and do not have access to my details, but after 30 days I will have to pay for the whole contract.....

@ThreeUK hi, I’ve cancelled my home broadband account via your online form - within my 14 days. But was just sent an email saying I need to pay for an early termination fee. Can you please cancel my account with the fee. DM for details

@Karlwalsh001 @JulieIves4 @ThreeUK @20 Same, £35 so VAT included too and can't reclaim. Hmmm.... yes I'm getting that vibe about their network (DNS down, they didn't realise how easy it was to fix, been the quickest ever since I used 4.4.4.4 DNS instead) - but they do 12 months and I'm moving house asap, so...thanks !

@ThreeUKSupport I have tried this. It does work on 3G but it is very slow on the second postcode on 3G is is not good.

@ThreeUK I’m fed up with Three, 4g broadband has been slow for months, I’m lucky if I get 2mb speed, getting no internet a lot and pages won’t load, logged a complaint with the CEO office who just credit my bill, which is no good, I want working broadband otherwise I want it cancelled