3 (Three) Outage Report in Cambridge, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Cambridge come from postal codes CB2.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 21: Problems at 3 (Three)
3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (59%)
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Phone (18%)
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Total Blackout (13%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cambridge, England
The most recent 3 (Three) outage reports came from the following cities: Cambridge and Royston.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Royston |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK I keep asking but you don't answer! Why has the signal in my area become so poor, nothing but frustrating connection issues every day.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK why is the signal now so bad, you made changes in our area and now the quality of the connection is rubbish. #RefundMyAccount
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK you sell batches of contracts to 3rd parties, who then sell them to the public at lower prices than you offer direct. Then your poor support staff try their damnedest to persuade us to take out your more expensive direct contracts on the same deal #Dumb #NeverRenewDirect
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK received message a couple of weeks ago saying you were carry out work in our area. Ever since our signal strength has weakened and data connection is hopeless, keeps dropping out.
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Samuel Carvalho #VoteBiden
(@SamCarvalho) reported
from
Cambridgeshire, England
Finally, both me and @ashleighjane are off long, 24 month mobile contracts and on a SIM only plan. Been a customer with @ThreeUK @ThreeUKSupport for over 9 years, always 24 month contracts. But as we outright own the latest iPhone’s we don’t need to upgrade or have a contract!
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Lucie
(@ibizagirl29) reported
from
Foxton, England
@ThreeUK you are the most incompetent phone company I’ve ever delt with! For the 3rd month running you are still trying to charge me when I’ve already had this delt with TWICE by one of your advisors. Is there some sort of communication problem with you lot 😡😡 fed up with 3 now
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK I'm disgusted by the behaviour of your chat support person, Sameer. I was asking about changing DD details, and when he couldn't help he simply pretended he wasn't receiving my messages, and ended the chat. I've saved a screen shot of the entire conversation. #Rude
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Lucinda Price Photos
(@lucyfrog) reported
from
Cambridgeshire, England
@ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport I am a three customer
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
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Ben Thapa
(@BenThapa82) reported
from
Ickleton, England
@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Lucinda Price Photos
(@lucyfrog) reported
from
Cambridgeshire, England
My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me
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vtraveller
(@vtraveller) reported
from
Cambridgeshire, England
What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
@ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...
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loz 💋
(@laurenabi_) reported
from
Cambridgeshire, England
@ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants
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loz 💋
(@laurenabi_) reported
from
Cambridgeshire, England
Officially a @ThreeUK customer 🎉🎊
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Gary Riches
(@Gary_BBGames) reported
from
Royston, England
@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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Brendon Morgan
(@nutterguy) reported
from
Cambridgeshire, England
Gosh this is stupid. Come on @ThreeUK.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ethan
(@ethanms10) reported
@ThreeUKSupport Wonderful as usual, it’s not fixed it and now he has an international dial tone but it’s now saying the subscriber is not in service.. this is a actual joke, can you escalate and work out what’s happening here? I can’t get hold of my own farther because of Three’s incompetence
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RachT234
(@RachT234) reported
@ThreeUK @ThreeUKSupport Accessibility isn't just about offering Relay UK — it’s about how your staff treat people using it. When reps are impatient or clearly untrained, it turns an “accessible” option into yet another barrier. @ThreeUK, disabled customers deserve better than this. Part 3/4
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RachT234
(@RachT234) reported
Seriously, @ThreeUK @ThreeUKSupport — over 30 minutes on the phone/relay just to get £1.39 credited back to my account, after all the stress and inconvenience you caused when I tried to cancel/switch. You really need to do better. Part 1/4
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Kenny Jaymes. Slava Ukraine.
(@DJKennyJaymes) reported
@ThreeUKSupport Hello Pete. I restarted my device, reset the network settings before I posted on here. As you will see, 2 other people reporting same issue here. It is Three issue "We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing."
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Paul 🔱#Sovereign 🇬🇧
(@LFCSovereign61) reported
@ThreeUK Will this much publicised and vaunted merger with @VodafoneUK mean my data will actually start working properly and not take forever loading websites and playing videos? I won’t hold my breath as this problem has been going on longer than I can remember.
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Brompton on Swale Pest Control
(@BOSpest_control) reported
@ThreeUKSupport Cheers but the problem is a bought the hub second hand as you guys wouldn’t send me the 5g hub as I’m in a 4g area (even though it’s a better hub even for 4g) so I’m buggered. Back on to vinted to find a new hub 😭. Appreciate your help though. Been a customer nearly 20years
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Kenny Jaymes. Slava Ukraine.
(@DJKennyJaymes) reported
@ThreeUKSupport No data signal in Loughborough. Has taken 45 mins just to get X to load so I can post this. No 5G, only 4G but thats not worth having? I am working from home today, I need a 5G signal...
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Brompton on Swale Pest Control
(@BOSpest_control) reported
@ThreeUKSupport Yes it’s all paid up (still in the first month!) been working 100% till late last night. It works a little after a restart and then just stops working. All indicator lights show it’s working fine with signal no errors.
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iD Mobile
(@iD_Mobile_UK) reported
@guyrleech @ThreeUK We're sorry to hear this, city centers and train stations can suffer from poor coverage or high volumes, please try resetting your mobile network settings and selecting 4G. Thank you - Jim
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Jack
(@Jack113948) reported
@ThreeUKSupport I have now been without 4G for a week. 4G bars on phone at full but no access to apps or browser. Customer service dont seem to know what they are talking about. What am I actually paying for?