3 (Three) Outage in Cottenham, Cambridgeshire, England

@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks

Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

@ThreeUK I keep asking but you don't answer! Why has the signal in my area become so poor, nothing but frustrating connection issues every day.

@ThreeUK why is the signal now so bad, you made changes in our area and now the quality of the connection is rubbish. #RefundMyAccount

@ThreeUK you sell batches of contracts to 3rd parties, who then sell them to the public at lower prices than you offer direct. Then your poor support staff try their damnedest to persuade us to take out your more expensive direct contracts on the same deal #Dumb #NeverRenewDirect

@ThreeUK received message a couple of weeks ago saying you were carry out work in our area. Ever since our signal strength has weakened and data connection is hopeless, keeps dropping out.

Finally, both me and @ashleighjane are off long, 24 month mobile contracts and on a SIM only plan. Been a customer with @ThreeUK @ThreeUKSupport for over 9 years, always 24 month contracts. But as we outright own the latest iPhone’s we don’t need to upgrade or have a contract!

@ThreeUK you are the most incompetent phone company I’ve ever delt with! For the 3rd month running you are still trying to charge me when I’ve already had this delt with TWICE by one of your advisors. Is there some sort of communication problem with you lot 😡😡 fed up with 3 now

@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

@ThreeUK I'm disgusted by the behaviour of your chat support person, Sameer. I was asking about changing DD details, and when he couldn't help he simply pretended he wasn't receiving my messages, and ended the chat. I've saved a screen shot of the entire conversation. #Rude

@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

@ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating

@ThreeUKSupport I am a three customer

@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively

@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me

What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT

@CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(

@ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...

@ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants

@ThreeUK is the worst network in the UK. Ffs I hate you.

@ThreeUKSupport I spent 1 hour 45 minutes sorting the problem out , you promised to sort it. Looked this morning and nothing has changed!

Hey @ThreeUK, I moved to a new address and I've barely had a signal here! It really is very annoying, can you help me out @ThreeUKSupport?

@keithtribe @O2 @ThreeUK Mines also service is dire latley

@ThreeUKSupport Hi @ThreeUKSupport. Looks like we have another issue in PH16 5EL area. Any idea when service will be back to normal?

@ThreeUKSupport No 5G at Postcode SM4 this evening and 4G very slow. My S21 Ultra is getting 3G a lot of the time and 15Mbs 4G with one bar. I should normally be getting 200Mbs. My wireless broadband is getting 7Mbs so just about streaming to one TV when I usually get 140Mbs.

@ThreeUK @ThreeUKSupport Incredibly annoyed, frustrated and highly dissatisfied customer here. Your "support" functions on your website & app take me in circles. Support phone numbers do not connect. Your service is not fit for purpose. DM me to keep my business.

@ThreeUK is there any reason for the network outages everyday? And the absolute ***** download speeds? Takes over 2 hours to download 3.5gb👌

@ThreeUK Probably the worst network in the UK. I had perfect signal at home for 5 years. Then nothing. Three denied anything had changed and just kept blaming my phone. That phone connect to Tesco Mobile when I cancelled the Three contract. Awful customer service.

@ThreeUK my Uber eats code is not working on the Uber eats app. It says the code cannot be claimed. What's going on? @UberEats