3 (Three) Outage Report in Cottenham, Cambridgeshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Cottenham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cottenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Cottenham, England
Latest outage, problems and issue reports in Cottenham and nearby locations:
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Sophie Gynn
(@GeographyGe) reported
from
Newmarket, England
@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK why is the signal now so bad, you made changes in our area and now the quality of the connection is rubbish. #RefundMyAccount
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vtraveller
(@vtraveller) reported
from
Cambridgeshire, England
What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
@ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...
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Lucinda Price Photos
(@lucyfrog) reported
from
Cambridgeshire, England
@ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK received message a couple of weeks ago saying you were carry out work in our area. Ever since our signal strength has weakened and data connection is hopeless, keeps dropping out.
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK you sell batches of contracts to 3rd parties, who then sell them to the public at lower prices than you offer direct. Then your poor support staff try their damnedest to persuade us to take out your more expensive direct contracts on the same deal #Dumb #NeverRenewDirect
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Brendon Morgan
(@nutterguy) reported
from
Cambridgeshire, England
Gosh this is stupid. Come on @ThreeUK.
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loz 💋
(@laurenabi_) reported
from
Cambridgeshire, England
@ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants
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rachael🏳️🌈
(@Hey_its_Rachael) reported
from
Littleport, England
@CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport I am a three customer
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Lucie
(@ibizagirl29) reported
from
Foxton, England
@ThreeUK you are the most incompetent phone company I’ve ever delt with! For the 3rd month running you are still trying to charge me when I’ve already had this delt with TWICE by one of your advisors. Is there some sort of communication problem with you lot 😡😡 fed up with 3 now
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Hannah Tucker
(@h_tucks) reported
from
Cambridgeshire, England
@ThreeUKSupport No signal at all 😭😭
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK I'm disgusted by the behaviour of your chat support person, Sameer. I was asking about changing DD details, and when he couldn't help he simply pretended he wasn't receiving my messages, and ended the chat. I've saved a screen shot of the entire conversation. #Rude
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Samuel Carvalho #VoteBiden
(@SamCarvalho) reported
from
Cambridgeshire, England
Finally, both me and @ashleighjane are off long, 24 month mobile contracts and on a SIM only plan. Been a customer with @ThreeUK @ThreeUKSupport for over 9 years, always 24 month contracts. But as we outright own the latest iPhone’s we don’t need to upgrade or have a contract!
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Lucinda Price Photos
(@lucyfrog) reported
from
Cambridgeshire, England
My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me
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loz 💋
(@laurenabi_) reported
from
Cambridgeshire, England
Officially a @ThreeUK customer 🎉🎊
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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SouthamptonCC
(@SouthamptonCC) reported
@mcdaymo @ThreeUK Hi, the Electronic Communications code was introduced by the government in 2017 along with significant reforms to the planning system to support increased mobile connectivity in the UK, meaning existing permitted development rights were extended 1/3
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CombatW1zard
(@JABBER180) reported
@Three_Is_Broken Not fit for purpuse it just dose not work @ThreeUK down right theft
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MrsLesbianMermaid
(@PauPau_Lacey) reported
from
Wrexham, Wales
After being a customer for over 6 years I was so shocked at the terrible customer service I received, complete lack of communication, long wait time for my new upgraded iPhone, being passed around different departments and given a long list of excuses @ThreeUK
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UNCNSR UR LIFE (Andrew)
(@Air04__) reported
@ThreeUKSupport Whats happening with your signal around stirling, got 0 bars and relying on a second phone on another network now
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Justinas
(@Justinas370) reported
[1/2]Avoid @ThreeUK @ThreeUKSupport at all cost! Bunch of Scammers! Around 2months ago I got S20 Note Ultra it should have been half price for 6 months, I contacted costumer service and they said they fixed it. Today I check my bank account and I see
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Gary
(@rr123xx) reported
@ThreeUK I wish to make a complaint. I can’t see my final bill. I can’t log into your app or the internet. I refuse to speak to the rude people that phone me. I left you last month for a better operator. Why not just send me a bill you idiots!!!!!!!
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Jastalavista
(@JasSinghBrar) reported
@ThreeUKSupport UNBELIEVABLE! SAME THING AGAIN! Another order which was promised to me for the 15th and low and behold, it hasn’t turned up. Three are now saying it hasn’t been processed. WHAT A JOKE! ABSOLUTELY FUMING. THE WORST PHONE PROVIDER IN THE UK MARKET
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Evan Rollinson
(@theevanguy) reported
@ThreeUKSupport Around a month ago I filled out the cancelling mobile broadband contract. Twice. I never recieved any confirmation (despite it saying you would confirm in 2-3 days). I have now been charged another month of something I'm not using. I'm not happy guys.
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ian martin
(@juan_martinez) reported
@ThreeUKSupport hi, the social webchat always say please try later. We're on week 3 of no signal. Who do I complain to please? Regards Ian
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Mcdaymo
(@mcdaymo) reported
@SouthamptonCC @ThreeUK I live about 20 yds from it... was never consulted, and putting the notice on a random lamppost during lockdown, scummy move , local councillors stayed quiet when they are usually on social media every five minutes...