3 (Three) Outage in Cottenham, Cambridgeshire, England

@ThreeUK you are the most incompetent phone company I’ve ever delt with! For the 3rd month running you are still trying to charge me when I’ve already had this delt with TWICE by one of your advisors. Is there some sort of communication problem with you lot 😡😡 fed up with 3 now

@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

@ThreeUK I'm disgusted by the behaviour of your chat support person, Sameer. I was asking about changing DD details, and when he couldn't help he simply pretended he wasn't receiving my messages, and ended the chat. I've saved a screen shot of the entire conversation. #Rude

@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

@ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating

@ThreeUKSupport I am a three customer

@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively

@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me

What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT

@CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(

@ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...

@ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants

Officially a @ThreeUK customer 🎉🎊

Gosh this is stupid. Come on @ThreeUK.

@ThreeUKSupport No signal at all 😭😭

@ThreeUK internet down since yesterday?

@ThreeUKSupport Issue after issue problems after problems always, it’s not good service I pay for at all phone call after phone call. #notgettinganywhere 🤯

@ThreeUK hi - when calling my partner I’m getting the message “You’ve dialled an incorrect number” - which is an error as the number is correct! Is there a network issue?

@ThreeUKSupport It’s been a catalogue of errors Chris which I’m hoping the Jiffy bag turns up as promised so I can return the handset and move on from three.

@ThreeUK Hi. Whomever I dial, I get an automated message saying "You can no longer dial 153 from your Three handset. Please redial using 118 313 to connect to the Three international directory service." I need to make urgent calls for work. What's happening?

@ThreeUKSupport It has now been a year since I reported constant issues with the signal getting worse in SE22 0NR and CR0 5EY and still it isn't sorted. It's got so bad I cant even stay connected to online chat long enough to ask for an update. Monthly fob offs and lies

@ThreeUKSupport internet down again.. ng4 2pw..I thought you'd finally worked out that paying customers deserved the product they pay for. But it seems we're back to rubbish again

@ThreeUK service loss in PO15 yet again?? Thought everything was fixed? You ought to be very grateful I’ve only just agreed a new contract with you. I really can’t be doing with another week of disruption. PLEASE JUST SORT IT OUT!!!! 🤬🤬

@BenjiLee53 @O2 @ThreeUK Three’s customer service is awful, they’re also really bad at updating their accounts which leads to debt collectors coming for the final bill yet it came out via DD. And not to mention three’s signal 😧

@ThreeUKSupport Same issue still happening-any ideas?