3 (Three) Outage in Saint Ives, Cambridgeshire, England

@ThreeUK I'm disgusted by the behaviour of your chat support person, Sameer. I was asking about changing DD details, and when he couldn't help he simply pretended he wasn't receiving my messages, and ended the chat. I've saved a screen shot of the entire conversation. #Rude

@ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating

@ThreeUKSupport Yep. Your customer relations team are investigating currently. I've got my money back but Three are still trying to get my number back 🙄

@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me

What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT

@ThreeUK disappointed having to wait and wait then leave whilst the one and only employee is serving on shop floor to which the customer (not the employee) being served assures me the mananger will come out and serve me. No show, so left. Huntingdon store needs to up their game

@ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...

@ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants

Officially a @ThreeUK customer 🎉🎊

Gosh this is stupid. Come on @ThreeUK.

@ThreeUKSupport No signal at all 😭😭

@ThreeUK I have now had four conversations, been promised 2 callbacks and still no further forward with complaint. Promised headphones when upgraded and now offering partial refund or cancelling contract. #terribleservice

@ThreeUK I have just join your network. Only thing is on Saturday I signed up for the contract with the new iPhone Was told I would be getting a confirmation email but as yet I've not heard anything How long should I need to wait Cheers

@ThreeUK so, you charge me to have my new phone delivered...and it doesn't arrive on the designated day. I only decided to stay with you cos I've been with you for 15 years. What a let down.

Been with @O2 for 4 months. I’ve had 6 months Amazon prime video and now 6 months Disney+ for free. Was with @ThreeUK for 10+ years never got more than £5 free cards/pasty with wuntu. And my bills are over £5 cheaper with 3x the data 👌

@joekrishnan @ThreeUK I wouldnt mind @ThreeUK sorting me out...... with decent signal once in a while

@ThreeUKSupport @A138967 I just joined have the same problem... Everything is taken so long to load... Sw18 2QG

@ThreeUKSupport hi jenn, no haven’t been able to get connected at all since i landed last night, am currently using public wifi to tweet you. i’ve reset my network settings, taken sim out & put back in, nothing. i’m in romania, have been here before w same number w no issues. what else can i do?

@merlinmarra @virginmedia @ThreeUK Not affiliated with either company. Is your 3 sim showing no service or is your number still on 3?

@ThreeUKSupport hi i am abroad in a go roam location, roaming is on and yet i have no service, so can’t even access my 3 account or app. this is urgent i need to be able to use my phone!

@ThreeUKSupport hi i am abroad in a feel at home location, roaming is on and yet i have no service, so can’t even access my 3 account or app. this is urgent i need to be able to use my phone! unacceptable

@ThreeUKSupport Yes. Been in touch with your technical support numerous times., the latest being tonight. We've tried everything suggested to us by them. Makes not a blind bit of difference

@ThreeUKSupport Your customer support is atrocious

@ThreeUKSupport my number is not working.