3 (Three) outages and service status in Ely, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Ely, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ely, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Samuel Douglas (@sldouglas88) reported from Cambridgeshire, England@ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...
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Brendon Morgan (@nutterguy) reported from Cambridgeshire, EnglandGosh this is stupid. Come on @ThreeUK.
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Lou 👸🏻 (@lrdoch) reported from Dalham, EnglandSo in a group chat with some friends most of the people on @ThreeUK didn’t get the emergency alert 👀
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loz 💋 (@laurenabi_) reported from Cambridgeshire, England@ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants
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vtraveller (@vtraveller) reported from Cambridgeshire, EnglandWhat the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT
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Samuel Carvalho #VoteBiden (@SamCarvalho) reported from Cambridgeshire, EnglandFinally, both me and @ashleighjane are off long, 24 month mobile contracts and on a SIM only plan. Been a customer with @ThreeUK @ThreeUKSupport for over 9 years, always 24 month contracts. But as we outright own the latest iPhone’s we don’t need to upgrade or have a contract!
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Sophie Gynn (@GeographyGe) reported from Newmarket, England@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
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steve jackson (@1066jacko) reported from March, England@pudzey7 @ThreeUK @ThreeIreland The thing is, the guy is telling me I don’t have unlimited data. When I bloody pay for it 😂😂 randomly today I got a text telling me I am down to my last 14gb. And it appears @ThreeUK don’t monitor there twitter page!!
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Nigel Craft (@CraftyNigel) reported from Ely, EnglandJoined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Ross Burton (@rossburton) reported from Dalham, England@katebevan @ThreeUK Three and Smarty (same network) in this house, nothing.
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rachael🏳️🌈 (@Hey_its_Rachael) reported from Littleport, England@CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(
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Maxine-Ali Carter (@Maxine_Ali_) reported from March, England@ThreeUKSupport @ThreeUK I’ve been waiting most of the day for your help with my contract that I only took out yesterday and yet haven’t fully gotten the full use of what imma be paying for, really need to sort this please, thanks.
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Phillip Parr (@wizpip) reported from Dalham, EnglandThe people I've spoken to so far who didn't get it were all on @ThreeUK; coincidence or dodgy network?
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steve jackson (@1066jacko) reported from March, England@Three_Is_Broken perhaps we should all give trading standards a call as clearly something is up, and I get the feeling that @ThreeUKSupport and @ThreeUK don’t give a crap!!
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Lucinda Price Photos (@lucyfrog) reported from Cambridgeshire, EnglandMy phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me
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Anita North (@NittyNorth) reported from Cottenham, England@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Maxine-Ali Carter (@Maxine_Ali_) reported from March, England@ThreeUKSupport hi I still haven’t got any of my data and I can’t text or call, singed up for a contract with you, please can you help? Been told to wait 24 hrs but my mum got a new one with EE and hers worked straight away! I don’t wanna go with EE I wanna give you a chance
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Chelsie (@chelsiemilton_) reported from Dalham, England@JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.
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Nigel Craft (@CraftyNigel) reported from Ely, England@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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JaxRalph1992 (@JaxRalph1992) reported@ThreeUK I renewed my contract for a one year last year with you guys. Turn off a couple of months maybe realise I cannot wait to leave in September. And jump to @EE . I’ve been with 3uk since 2012 since you joined Vodafone, my signal and 5G have been terrible
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Hannah Penn (@Hannah_Penn) reported@threeuk Your customer service is an absolute disgrace. Mis-sold a 24m SIM-only contract, assured me twice it was cancelled (once after 2 hours on the phone), cases all closed. Now you’ve reinstated it AGAIN, and sent a bill. This is appalling. I will NOT be paying. Sort it out.
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Dripping Tap (@tapdripping) reported@ThreeUK I’m in Burry Port SA16 0RS There is zero mobile signal either 4G or 5G Can you advise when it will be restored?
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hannah kozak (@hannahkozak) reported@dean_spenccc @ThreeUK As if they are going to read your stupid tweet. What a loser.
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Jeremy Goff #RejoinEU #FBPE #PRT (@Jerry83560) reportedTried to help a friend modify his @ThreeUK tariff, found the >£290 one-off exit fee outrageous. He's happy to stay, just wanted to modify. Guess what he'll do when contract ends?
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Mason Lyons (@MasonIyons) reportedso @ThreeUK will let you signup on their site but for "security" you need to cancel via support. It's a deliberate tactic to make it as hard as possible for you to leave their **** service.
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Ste 🌱 (@SteWhoPlays) reportedSo @ThreeUK tell me do you usually ignore people's request to cancel the Paramount Plus add on. I cancelled when I got an email about paying for it.....guess what, you've charged me for it. Also cancelled it again today, no confirmation email or text. Poor form
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elizabeth Brown (@Elizabethjagb) reported@LynRose2020 @ThreeUK It’s not working for me either , can’t call anyone and data is not working
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sharon pollard (@aloevera75) reported@ThreeUKSupport I have unlimited calls but I can't call anyone, I have received a message saying I've reached my spend cap, but I don't have one.ive turned my phone off and back on. My friend has the same issue.
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D J (@DJ58949) reported@ThreeUK why is your 5G so bad? I never seem to have any form of signal, no matter where I am.