3 (Three) Outage Report in Ely, Cambridgeshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Lucinda Price Photos
(@lucyfrog) reported
from
Cambridgeshire, England
@ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUKSupport hi I still haven’t got any of my data and I can’t text or call, singed up for a contract with you, please can you help? Been told to wait 24 hrs but my mum got a new one with EE and hers worked straight away! I don’t wanna go with EE I wanna give you a chance
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vtraveller
(@vtraveller) reported
from
Cambridgeshire, England
What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT
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Sophie Gynn
(@GeographyGe) reported
from
Newmarket, England
@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
@ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...
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steve jackson
(@1066jacko) reported
from
March, England
@Three_Is_Broken perhaps we should all give trading standards a call as clearly something is up, and I get the feeling that @ThreeUKSupport and @ThreeUK don’t give a crap!!
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Lucinda Price Photos
(@lucyfrog) reported
from
Cambridgeshire, England
My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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loz 💋
(@laurenabi_) reported
from
Cambridgeshire, England
@ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants
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Samuel Carvalho #VoteBiden
(@SamCarvalho) reported
from
Cambridgeshire, England
Finally, both me and @ashleighjane are off long, 24 month mobile contracts and on a SIM only plan. Been a customer with @ThreeUK @ThreeUKSupport for over 9 years, always 24 month contracts. But as we outright own the latest iPhone’s we don’t need to upgrade or have a contract!
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loz 💋
(@laurenabi_) reported
from
Cambridgeshire, England
Officially a @ThreeUK customer 🎉🎊
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks
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steve jackson
(@1066jacko) reported
from
March, England
@ThreeUK @ChelseaFC I’m just so gutted that a shower of **** company like Three sponsor my wonderful football team!! Could you not have sponsored Accrington Stanley or someone who at least needs your stolen cash!!
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUKSupport @ThreeUK I’ve been waiting most of the day for your help with my contract that I only took out yesterday and yet haven’t fully gotten the full use of what imma be paying for, really need to sort this please, thanks.
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steve jackson
(@1066jacko) reported
from
March, England
@pudzey7 @ThreeUK @ThreeIreland The thing is, the guy is telling me I don’t have unlimited data. When I bloody pay for it 😂😂 randomly today I got a text telling me I am down to my last 14gb. And it appears @ThreeUK don’t monitor there twitter page!!
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Hannah Tucker
(@h_tucks) reported
from
Cambridgeshire, England
@ThreeUKSupport No signal at all 😭😭
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rachael🏳️🌈
(@Hey_its_Rachael) reported
from
Littleport, England
@CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUK hi I need your help with my phone, I spoke to one of your employees about my phone not fully working and the number apparently isn’t connected to my phone
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Brendon Morgan
(@nutterguy) reported
from
Cambridgeshire, England
Gosh this is stupid. Come on @ThreeUK.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Norris
(@adriannorris) reported
@ThreeUK My phone is still dead. I have restarted it, reset network settings, removed and replaced the SIM. Works for data, not for calls or SMS. Awful service and awful communication from Three.
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Alex Oliver
(@alexoliver252) reported
@iD_Mobile_UK @ThreeUK I've don't all that Tyler. It's still not working.
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iD Mobile
(@iD_Mobile_UK) reported
@Glover151 @ThreeUK @Andrew090682 Hey there. The outage has now been resolved, calls and text messages should now be working again as usual. If you're still having issues, we'd recommend restarting your phone We sincerely apologise for the inconveniences caused and really thank you for your patience. - Tyler
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Anne
(@Anne84168766) reported
@ThreeUK Yet 3 did not alert their customers what was going on! I was trying for three hours to sort my phone out! 3 do not care about their customers and do not give customer satisfaction. #3dontcare
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SurfSurvivor
(@surf_survivor) reported
@iD_Mobile_UK @ThreeUK When the service does not work and all users should be provided with compensation
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Martin J Keatings 🏴
(@MartinJKeatings) reported
@ThreeUK No they aren't - still sitting with no signal - WTF is going on!
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iD Mobile
(@iD_Mobile_UK) reported
@alan_wardrop @ThreeUK Hey there. The outage has now been resolved, calls and text messages should now be working again as usual. If you're still having issues, we'd recommend restarting your phone We sincerely apologise for the inconveniences caused and really thank you for your patience. - Tyler
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iD Mobile
(@iD_Mobile_UK) reported
@DTanase98232 @mikeS0587 @ThreeUK Hey there. The outage has now been resolved, calls and text messages should now be working again as usual. If you're still having issues, we'd recommend restarting your phone We sincerely apologise for the inconveniences caused and really thank you for your patience. - Tyler
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iD Mobile
(@iD_Mobile_UK) reported
@RobertSmall14 @ThreeUK Hey there. The outage has now been resolved, calls and text messages should now be working again as usual. If you're still having issues, we'd recommend restarting your phone We sincerely apologise for the inconveniences caused and really thank you for your patience. - Tyler
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Shah Islam
(@manlikeshah1991) reported
@ThreeUK will you be compensating for loss of service from yesterdays occurance, i habe tried live chat and all your operators seem to be really busy also contacted your advisors by phone they have not given a proper answer