3 (Three) Outage in Ely, Cambridgeshire, England
Problems detected at 3 (Three)
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
3 (Three) problems in the last 24 hours in Ely, England
The following chart shows the number of reports that we have received about 3 (Three) over the past 24 hours from users in Ely and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
August 15: Problems at 3 (Three)
3 (Three) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems:
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Internet
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Phone
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Total Blackout
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Wi-fi
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E-mail
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TV
3 (Three) in Ely, England Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.3 (Three) Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:-
Nigel Craft (@CraftyNigel) reported from Ely, England
@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks
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Nigel Craft (@CraftyNigel) reported from Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Maxine-Ali Carter (@Maxine_Ali_) reported from March, England
@ThreeUKSupport hi I still haven’t got any of my data and I can’t text or call, singed up for a contract with you, please can you help? Been told to wait 24 hrs but my mum got a new one with EE and hers worked straight away! I don’t wanna go with EE I wanna give you a chance
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Maxine-Ali Carter (@Maxine_Ali_) reported from March, England
@ThreeUKSupport @ThreeUK I’ve been waiting most of the day for your help with my contract that I only took out yesterday and yet haven’t fully gotten the full use of what imma be paying for, really need to sort this please, thanks.
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Maxine-Ali Carter (@Maxine_Ali_) reported from March, England
@ThreeUK hi I need your help with my phone, I spoke to one of your employees about my phone not fully working and the number apparently isn’t connected to my phone
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Samuel Carvalho #VoteBiden (@SamCarvalho) reported from Cambridgeshire, England
Finally, both me and @ashleighjane are off long, 24 month mobile contracts and on a SIM only plan. Been a customer with @ThreeUK @ThreeUKSupport for over 9 years, always 24 month contracts. But as we outright own the latest iPhone’s we don’t need to upgrade or have a contract!
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steve jackson (@1066jacko) reported from March, England
@ThreeUK @ChelseaFC I’m just so gutted that a shower of **** company like Three sponsor my wonderful football team!! Could you not have sponsored Accrington Stanley or someone who at least needs your stolen cash!!
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Sophie Gynn (@GeographyGe) reported from Newmarket, England
@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
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Lucinda Price Photos (@lucyfrog) reported from Cambridgeshire, England
@ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating
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steve jackson (@1066jacko) reported from March, England
@Three_Is_Broken perhaps we should all give trading standards a call as clearly something is up, and I get the feeling that @ThreeUKSupport and @ThreeUK don’t give a crap!!
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Anita North (@NittyNorth) reported from Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Lucinda Price Photos (@lucyfrog) reported from Cambridgeshire, England
My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me
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vtraveller (@vtraveller) reported from Cambridgeshire, England
What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT
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rachael🏳️🌈 (@Hey_its_Rachael) reported from Littleport, England
@CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(
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Samuel Douglas (@sldouglas88) reported from Cambridgeshire, England
@ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...
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loz 💋 (@laurenabi_) reported from Cambridgeshire, England
@ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants
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loz 💋 (@laurenabi_) reported from Cambridgeshire, England
Officially a @ThreeUK customer 🎉🎊
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Brendon Morgan (@nutterguy) reported from Cambridgeshire, England
Gosh this is stupid. Come on @ThreeUK.
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Hannah Tucker (@h_tucks) reported from Cambridgeshire, England
@ThreeUKSupport No signal at all 😭😭
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steve jackson (@1066jacko) reported from March, England
@pudzey7 @ThreeUK @ThreeIreland The thing is, the guy is telling me I don’t have unlimited data. When I bloody pay for it 😂😂 randomly today I got a text telling me I am down to my last 14gb. And it appears @ThreeUK don’t monitor there twitter page!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:-
Arkam (@Arkam_95) reported
@ThreeUK hi, I ordered a replacement sim last Wednesday but yet haven't received yet. Please help?
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Andrew Gilfillan (@aigguk7362) reported
@ThreeUKSupport I was just wondering if you could see an estimated fix date from your end
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Andrew Gilfillan (@aigguk7362) reported
@ThreeUKSupport They didn’t advise of a fix date just that there’s a known issue with the mast that’s resulting in loss of a data connection and yes I spoke to technical support who advised that and said the problem isn’t my end, the problem is at the mast level
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Alistair Parnell (@iSax_UK) reported
@ThreeUKSupport I’m trying to work out why I’ve spent an hour on chat help being told what a ‘valued’ customer I am only to be offered a worse sim deal than I could have got directly from your website myself. I find this incredibly dishonest. Anyone else had same experience?
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Alistair Parnell (@iSax_UK) reported
@ThreeUK I’m trying to work out why I’ve just spent an hour on chat being told I’m a ‘valued’ customer only to be offered a worse SIM deal than I could have got directly on your website myself. This feels incredibly dishonest! Has anyone else had this experience?
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Chris G (@crumph) reported
@scully1888 @ThreeUK Three are mostly a joke but it was handy having free data when abroad earlier in the year. They have enough problems with signal in parts of Glasgow/SL. You can normally get a data sim/virtual sim cheap for countries outside the free usage areas.
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Mr Danny (@spinningoutaday) reported
@ThreeUKSupport It's been around 4 or 5 weeks roughly. Biggest issue is the phone still shows good signal, so WiFi call doesn't always kick in and then the other end can't hear me on calls. My partner has contacted I think, I'm with iD Mobile who are investigating for me.
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Allegedly Anna Ⓥ #ClimateEmergency (@MislaMonty) reported
@ThreeUKSupport The issue persists whatever the browser.
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Chels fan of Rwanda (@AlbanNshimiye) reported
@OliviaBuzaglo @ThreeUK How can I do to get this? I am in need of it. Please help
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Bal Singh (@BAL_D4KU_SINGH) reported
@ThreeUKSupport That's amazing... Just wondering why it's taken two weeks nearly to port a number over then??? One piss poor excuse after another... I'd understand if it was issues with different networks but... It's. Three PAYG to Monthly...