3 (Three)

3 (Three) Outage Report in Ely, Cambridgeshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ely, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ely, Cambridgeshire, England 01/01/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Total Blackout (22%)

    Total Blackout (22%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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3 (Three) Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • laurenabi_ loz 💋 (@laurenabi_) reported from Cambridgeshire, England

    @ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants

  • 1066jacko steve jackson (@1066jacko) reported from March, England

    @Three_Is_Broken perhaps we should all give trading standards a call as clearly something is up, and I get the feeling that @ThreeUKSupport and @ThreeUK don’t give a crap!!

  • sldouglas88 Samuel Douglas (@sldouglas88) reported from Cambridgeshire, England

    @ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...

  • vtraveller vtraveller (@vtraveller) reported from Cambridgeshire, England

    What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT

  • laurenabi_ loz 💋 (@laurenabi_) reported from Cambridgeshire, England

    Officially a @ThreeUK customer 🎉🎊

  • Maxine_Ali_ Maxine-Ali Carter (@Maxine_Ali_) reported from March, England

    @ThreeUK hi I need your help with my phone, I spoke to one of your employees about my phone not fully working and the number apparently isn’t connected to my phone

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks

  • Maxine_Ali_ Maxine-Ali Carter (@Maxine_Ali_) reported from March, England

    @ThreeUKSupport @ThreeUK I’ve been waiting most of the day for your help with my contract that I only took out yesterday and yet haven’t fully gotten the full use of what imma be paying for, really need to sort this please, thanks.

  • lucyfrog Lucinda Price Photos (@lucyfrog) reported from Cambridgeshire, England

    My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me

  • Maxine_Ali_ Maxine-Ali Carter (@Maxine_Ali_) reported from March, England

    @ThreeUKSupport hi I still haven’t got any of my data and I can’t text or call, singed up for a contract with you, please can you help? Been told to wait 24 hrs but my mum got a new one with EE and hers worked straight away! I don’t wanna go with EE I wanna give you a chance

  • chelsiemilton_ Chelsie (@chelsiemilton_) reported from Dalham, England

    @JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.

  • GeographyGe Sophie Gynn (@GeographyGe) reported from Newmarket, England

    @ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

  • h_tucks Hannah Tucker (@h_tucks) reported from Cambridgeshire, England

    @ThreeUKSupport No signal at all 😭😭

  • Hey_its_Rachael rachael🏳️‍🌈 (@Hey_its_Rachael) reported from Littleport, England

    @CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

  • 1066jacko steve jackson (@1066jacko) reported from March, England

    @ThreeUK @ChelseaFC I’m just so gutted that a shower of **** company like Three sponsor my wonderful football team!! Could you not have sponsored Accrington Stanley or someone who at least needs your stolen cash!!

  • nutterguy Brendon Morgan (@nutterguy) reported from Cambridgeshire, England

    Gosh this is stupid. Come on @ThreeUK.

  • SamCarvalho Samuel Carvalho #VoteBiden (@SamCarvalho) reported from Cambridgeshire, England

    Finally, both me and @ashleighjane are off long, 24 month mobile contracts and on a SIM only plan. Been a customer with @ThreeUK @ThreeUKSupport for over 9 years, always 24 month contracts. But as we outright own the latest iPhone’s we don’t need to upgrade or have a contract!

  • NittyNorth Anita North (@NittyNorth) reported from Cottenham, England

    @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

  • lucyfrog Lucinda Price Photos (@lucyfrog) reported from Cambridgeshire, England

    @ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Nashar101Nash Nashar101 (@Nashar101Nash) reported

    @ThreeUK @CFC_Muk @omzino29 Are you guys doing maintenance on the masts in Birmingham cause our 5g WiFi fully shut down, even worse since we got contract WiFi s being getting worse and worse, literally refuses to work on some of our home devices

  • Samih49619330 Samih (@Samih49619330) reported

    @ThreeUK Been having issues with my phone for weeks now every time I go to Covent Garden area in London. Also in Soho area + Chelsea Bridge + Park Lane W1 of London. This has been going on of weeks with no improvement, this has to be the shittiest network ever.

  • Snakepeace17 Alex (@Snakepeace17) reported

    @ThreeUKSupport I’ve had issues with my 4g home router since 5pm last night, almost 15 hours later and it still isn’t working? And looking at it I’m not the only one, I’ve restarted the router multiple times to no avail. What a shambles

  • F_habib01 Faisal Habib (@F_habib01) reported

    @ThreeUKSupport Still very poor reception in my house and surrounding area been on @ThreeUK for 12 years. If this carrys on I'm cancelling all my family's contracts.

  • Nick_del1 NICK DELAHAY (@Nick_del1) reported

    If anyone ever thinks of joining @ThreeUKSupport don’t bother worst mistake I ever made

  • Andy_Hogan Andrew Hogan (@Andy_Hogan) reported

    @ThreeUKSupport DNS services on my 4,G home broadband still aren't working. It's been down for about 12 hours now and u have to work!

  • jopkins Jonathan Hopkins (@jopkins) reported

    @ThreeUKSupport Nothing shown on the Three Network Status Checker either?

  • rybe6ka Anrijs (@rybe6ka) reported

    @jopkins @ThreeUK Same problem LE3 area.

  • Dinorawr26 Matt (@Dinorawr26) reported

    @ThreeUKSupport @jopkins It's the same in Birmingham, B75, going through troubleshooting checks the DNS servers are down, have reset all addresses etc my end and nothing fixed, it's definitely at threes end

  • jopkins Jonathan Hopkins (@jopkins) reported

    @ScottyH_7 @ThreeUKSupport SIGH. No update on the Status Checker since 745pm either but Live Chat told me there was an issue