3 (Three)

3 (Three) Outage Report in Ely, Cambridgeshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ely, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ely, Cambridgeshire, England 12/17/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Total Blackout (29%)

    Total Blackout (29%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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3 (Three) Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • Hey_its_Rachael rachael🏳️‍🌈 (@Hey_its_Rachael) reported from Littleport, England

    @CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(

  • vtraveller vtraveller (@vtraveller) reported from Cambridgeshire, England

    What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT

  • Maxine_Ali_ Maxine-Ali Carter (@Maxine_Ali_) reported from March, England

    @ThreeUK hi I need your help with my phone, I spoke to one of your employees about my phone not fully working and the number apparently isn’t connected to my phone

  • NittyNorth Anita North (@NittyNorth) reported from Cottenham, England

    @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

  • lucyfrog Lucinda Price Photos (@lucyfrog) reported from Cambridgeshire, England

    My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

  • sldouglas88 Samuel Douglas (@sldouglas88) reported from Cambridgeshire, England

    @ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...

  • chelsiemilton_ Chelsie (@chelsiemilton_) reported from Dalham, England

    @JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.

  • lucyfrog Lucinda Price Photos (@lucyfrog) reported from Cambridgeshire, England

    @ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating

  • lrdoch Lou 👸🏻 (@lrdoch) reported from Dalham, England

    So in a group chat with some friends most of the people on @ThreeUK didn’t get the emergency alert 👀

  • laurenabi_ loz 💋 (@laurenabi_) reported from Cambridgeshire, England

    @ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants

  • 1066jacko steve jackson (@1066jacko) reported from March, England

    @Three_Is_Broken perhaps we should all give trading standards a call as clearly something is up, and I get the feeling that @ThreeUKSupport and @ThreeUK don’t give a crap!!

  • Maxine_Ali_ Maxine-Ali Carter (@Maxine_Ali_) reported from March, England

    @ThreeUKSupport hi I still haven’t got any of my data and I can’t text or call, singed up for a contract with you, please can you help? Been told to wait 24 hrs but my mum got a new one with EE and hers worked straight away! I don’t wanna go with EE I wanna give you a chance

  • rossburton Ross Burton (@rossburton) reported from Dalham, England

    @katebevan @ThreeUK Three and Smarty (same network) in this house, nothing.

  • GeographyGe Sophie Gynn (@GeographyGe) reported from Newmarket, England

    @ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

  • SamCarvalho Samuel Carvalho #VoteBiden (@SamCarvalho) reported from Cambridgeshire, England

    Finally, both me and @ashleighjane are off long, 24 month mobile contracts and on a SIM only plan. Been a customer with @ThreeUK @ThreeUKSupport for over 9 years, always 24 month contracts. But as we outright own the latest iPhone’s we don’t need to upgrade or have a contract!

  • wizpip Phillip Parr (@wizpip) reported from Dalham, England

    The people I've spoken to so far who didn't get it were all on @ThreeUK; coincidence or dodgy network?

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks

  • Maxine_Ali_ Maxine-Ali Carter (@Maxine_Ali_) reported from March, England

    @ThreeUKSupport @ThreeUK I’ve been waiting most of the day for your help with my contract that I only took out yesterday and yet haven’t fully gotten the full use of what imma be paying for, really need to sort this please, thanks.

  • 1066jacko steve jackson (@1066jacko) reported from March, England

    @ThreeUK @ChelseaFC I’m just so gutted that a shower of **** company like Three sponsor my wonderful football team!! Could you not have sponsored Accrington Stanley or someone who at least needs your stolen cash!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • PegHead7 Peggy (@PegHead7) reported

    @ThreeUKSupport Bottom line is a customer should not have to reach out on social media to have this matter looked at an resolved. I’ve been left with no choice.

  • JuanitoLiteral Juanito “el Literal” #PARODIA (@JuanitoLiteral) reported

    @Ipunchedalion @tgcalabaca @ThreeUK There are a few providers that remain untouched, but yeah… i guess it’s a matter of time that they all reintroduce roaming charges. Three network is really poor in UK and its main attractive was the ‘feel at home’,which they are now stopping, so… no motivation to stay with them

  • SarabaraBlend Sara Blend サラ (@SarabaraBlend) reported

    @ThreeUKSupport I haven't had a mobile signal for days. Even Everest has a signal, but not Durrington ffs. Please sort it out, or cancel my contract and let me go elsewhere 😕

  • CDavieSTEM Chantel (@CDavieSTEM) reported

    @MetroUK It's times like this I'm glad I hung onto my @ThreeUK 4G router and subscription. Signal isn't great in our area, but it's better than nothing.

  • Mrrking1 Josh King (@Mrrking1) reported from Longley Green, England

    @ThreeUKSupport So your saying the works been ongoing for over a month? As I’ve had many of full days pretty much with no signal.

  • crypto_caesar1 Crypto Caesar (@crypto_caesar1) reported

    My phone company @ThreeUK are trying to charge me £19 per minute to call Gibraltar 🇬🇮 from UK 🇬🇧? WTF?!?

  • Lizzie_Psych Lizzie Collins (@Lizzie_Psych) reported

    @ThreeUKSupport hello, I currently have a 3 PAYG sim. Is it possible to directly upgrade to a pay-monthly contract without changing the sim card? I want to keep my number and not faff with waiting days for a changeover as it's the same network...

  • Her_EvilQueen Katie Marie🥀🐝 (@Her_EvilQueen) reported

    Why ******** do we pay for bastard internet if it doesn’t ******* work ! The sooner our contract with @ThreeUK is done we are gone !!!

  • bradclarkuk Brad Clark (@bradclarkuk) reported

    @ThreeUKSupport no data in E1w london and the three support number isn’t working either.

  • samhailes Sam Hailes ن (@samhailes) reported

    Sky tell me my Wi-Fi will be down for the entirety of September. They can't provide a service. So I have paid @ThreeUK an extra £20 so I can use my mobile hotspot this month. Should @SkyHelpTeam pick up this £20 bill? They say 'No'. I say 'Yes'. What sayeth YOU...