3 (Three) Outage Report in Ely, Cambridgeshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUKSupport @ThreeUK I’ve been waiting most of the day for your help with my contract that I only took out yesterday and yet haven’t fully gotten the full use of what imma be paying for, really need to sort this please, thanks.
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rachael🏳️🌈
(@Hey_its_Rachael) reported
from
Littleport, England
@CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(
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Lucinda Price Photos
(@lucyfrog) reported
from
Cambridgeshire, England
My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Samuel Carvalho #VoteBiden
(@SamCarvalho) reported
from
Cambridgeshire, England
Finally, both me and @ashleighjane are off long, 24 month mobile contracts and on a SIM only plan. Been a customer with @ThreeUK @ThreeUKSupport for over 9 years, always 24 month contracts. But as we outright own the latest iPhone’s we don’t need to upgrade or have a contract!
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steve jackson
(@1066jacko) reported
from
March, England
@ThreeUK @ChelseaFC I’m just so gutted that a shower of **** company like Three sponsor my wonderful football team!! Could you not have sponsored Accrington Stanley or someone who at least needs your stolen cash!!
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Lucinda Price Photos
(@lucyfrog) reported
from
Cambridgeshire, England
@ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating
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Phillip Parr
(@wizpip) reported
from
Dalham, England
The people I've spoken to so far who didn't get it were all on @ThreeUK; coincidence or dodgy network?
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Ross Burton
(@rossburton) reported
from
Dalham, England
@katebevan @ThreeUK Three and Smarty (same network) in this house, nothing.
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUK hi I need your help with my phone, I spoke to one of your employees about my phone not fully working and the number apparently isn’t connected to my phone
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Sophie Gynn
(@GeographyGe) reported
from
Newmarket, England
@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
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Lou 👸🏻
(@lrdoch) reported
from
Dalham, England
So in a group chat with some friends most of the people on @ThreeUK didn’t get the emergency alert 👀
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
@ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...
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steve jackson
(@1066jacko) reported
from
March, England
@Three_Is_Broken perhaps we should all give trading standards a call as clearly something is up, and I get the feeling that @ThreeUKSupport and @ThreeUK don’t give a crap!!
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUKSupport hi I still haven’t got any of my data and I can’t text or call, singed up for a contract with you, please can you help? Been told to wait 24 hrs but my mum got a new one with EE and hers worked straight away! I don’t wanna go with EE I wanna give you a chance
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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loz 💋
(@laurenabi_) reported
from
Cambridgeshire, England
@ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks
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Chelsie
(@chelsiemilton_) reported
from
Dalham, England
@JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.
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vtraveller
(@vtraveller) reported
from
Cambridgeshire, England
What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Papa Laz
(@Munkfish73) reported
@ThreeUK Data services are NOT working normally! My calls and data are both not working.
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dillz2077
(@dillz2077) reported
@ThreeUK Don’t offer any compensation though do you. Load of **** as a service
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🥷ドレッドワン🥷
(@Cass_TSdrone) reported
@ThreeUK Simple...... Nothing is Working.... Text, Voice calls and Data......Stop trying to use language that makes it sound like its nothing..... This has been a terrible day and compensation will be required
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paasam7
(@paasam007) reported
@hannyc84 @ThreeUK @VodafoneUK VodafoneUK also not working now
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Scout Robertson
(@sxout_x) reported
Can't receive a text message to log in to Universal Credit to complete a task to get paid this month because Three's services are once again down. If I don't get money this month which means I can't pay bills I'd love to know what you're gonna do about it @ThreeUKSupport 🤭
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Ricky G (PoisonKop)
(@RichGrannell) reported
Yet again the @ThreeUK network is down. Just after announcing that the merger with @VodafoneUK has been completed. Brilliant!
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Laddu Singh
(@lethal_laddu) reported
@ThreeUK you bunch of TW4T5 I lost some of my business because of your **** network NOT working!! Didkheads
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Andrew Lewington
(@Jabba42083) reported
@ThreeUK It's OK, @Ofcom wont do anything as usual and you'll keep providing poor service and getting away with it
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Jake Lowe
(@JakeLowe93) reported
@ThreeUK Can we leave if we’re paying for a service we can no longer use?
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Liz Marshall 🌈
(@The_LizMarshall) reported
@ThreeUK Been without voice call service all day which means I've not been able to contact my grandmother as she doesn't use the Internet. Hope this gets sorted soon 😭