3 (Three) Outage Report in Ely, Cambridgeshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (35%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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rachael🏳️🌈
(@Hey_its_Rachael) reported
from
Littleport, England
@CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Samuel Carvalho #VoteBiden
(@SamCarvalho) reported
from
Cambridgeshire, England
Finally, both me and @ashleighjane are off long, 24 month mobile contracts and on a SIM only plan. Been a customer with @ThreeUK @ThreeUKSupport for over 9 years, always 24 month contracts. But as we outright own the latest iPhone’s we don’t need to upgrade or have a contract!
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loz 💋
(@laurenabi_) reported
from
Cambridgeshire, England
Officially a @ThreeUK customer 🎉🎊
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loz 💋
(@laurenabi_) reported
from
Cambridgeshire, England
@ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants
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Sophie Gynn
(@GeographyGe) reported
from
Newmarket, England
@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
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Hannah Tucker
(@h_tucks) reported
from
Cambridgeshire, England
@ThreeUKSupport No signal at all 😭😭
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUKSupport @ThreeUK I’ve been waiting most of the day for your help with my contract that I only took out yesterday and yet haven’t fully gotten the full use of what imma be paying for, really need to sort this please, thanks.
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steve jackson
(@1066jacko) reported
from
March, England
@ThreeUK @ChelseaFC I’m just so gutted that a shower of **** company like Three sponsor my wonderful football team!! Could you not have sponsored Accrington Stanley or someone who at least needs your stolen cash!!
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Lucinda Price Photos
(@lucyfrog) reported
from
Cambridgeshire, England
My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me
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Lucinda Price Photos
(@lucyfrog) reported
from
Cambridgeshire, England
@ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUKSupport hi I still haven’t got any of my data and I can’t text or call, singed up for a contract with you, please can you help? Been told to wait 24 hrs but my mum got a new one with EE and hers worked straight away! I don’t wanna go with EE I wanna give you a chance
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steve jackson
(@1066jacko) reported
from
March, England
@Three_Is_Broken perhaps we should all give trading standards a call as clearly something is up, and I get the feeling that @ThreeUKSupport and @ThreeUK don’t give a crap!!
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUK hi I need your help with my phone, I spoke to one of your employees about my phone not fully working and the number apparently isn’t connected to my phone
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Brendon Morgan
(@nutterguy) reported
from
Cambridgeshire, England
Gosh this is stupid. Come on @ThreeUK.
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Chelsie
(@chelsiemilton_) reported
from
Dalham, England
@JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
@ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...
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vtraveller
(@vtraveller) reported
from
Cambridgeshire, England
What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lans Camara
(@lanscamara) reported
@ThreeUKSupport Muz I’ve been speaking to your complaints department. I need someone to take ownership of this otherwise I am off to another network. I’m fed up with being passed from pillar to post and don’t have the time to be on the chat! Can you help?
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Jatroa 🏴
(@jatroa) reported
@BouvierJourno @ThreeUK @CEOemail Problem is Mr 10 percent. Gets job on promise he can make more money, then proceeds to make quick slashy cuts of 10+percent. Works well for around a year then starts failing.Moves on quickly before people realise. Everyone else victims of his boast. +Can’t shift from rules.
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Sidhani
(@sidhu84) reported
@ThreeUKSupport It’s Mobile broadband and with great difficulty I managed to Return/Cancel the connection. Left off with frustration and not good reputation to follow steps on any further products although I have 2 SIMs that I hope I don’t get rid of due to any such mess
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Emma
(@Emmaw10114) reported
@ThreeUKSupport Yes I did but rang three today and they said cause it was done on the automative service it’s classed as broken agreement on the 24th which isn’t my fault I thought I was doing the right thing getting in touch
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Nathan Benaich
(@nathanbenaich) reported
@ThreeUKSupport It’s been like this for months, even years. It’s garbage service for the price.
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🇺🇦 Bedford Mag 🇺🇦
(@labpedro) reported
@ThreeUKSupport No, I cannot see any option to reply, nor can i see the message that the three advisor has left, only the details in that screenshot I added. The link takes me to a three login page. I have changed my password today just in case.
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Xica
(@Xica59232306) reported
@ThreeUK u sucks bro
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ᴅʀ ʜ.ᴀ. ʜᴇʟʟʏᴇʀ
(@hahellyer) reported
@ThreeUKSupport But you did *not* let me know beforehand - this is the problem!
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Norman Cambridge
(@normancambridge) reported
@ThreeUK Three sales representative mis-sold my family member a 2 year phone contract and customer services are asking us to contact the Ombudsman. Is this correct or should Three resolve the problem?
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YouDontNeedToKnow :)
(@TenderCreepy) reported
@virginmedia It's been a whole day without internet and relying on my @ThreeUK phone broadband to work with my computer at home @virginmedia. It is unacceptable that the issue is not fixed by now. I had to postpone appointment due to slow connection. Compensation? 😡