3 (Three)

3 (Three) Outage Report in Ely, Cambridgeshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ely, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ely, Cambridgeshire, England 12/12/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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3 (Three) Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • NittyNorth Anita North (@NittyNorth) reported from Cottenham, England

    @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

  • 1066jacko steve jackson (@1066jacko) reported from March, England

    @pudzey7 @ThreeUK @ThreeIreland The thing is, the guy is telling me I don’t have unlimited data. When I bloody pay for it 😂😂 randomly today I got a text telling me I am down to my last 14gb. And it appears @ThreeUK don’t monitor there twitter page!!

  • nutterguy Brendon Morgan (@nutterguy) reported from Cambridgeshire, England

    Gosh this is stupid. Come on @ThreeUK.

  • laurenabi_ loz 💋 (@laurenabi_) reported from Cambridgeshire, England

    Officially a @ThreeUK customer 🎉🎊

  • vtraveller vtraveller (@vtraveller) reported from Cambridgeshire, England

    What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT

  • laurenabi_ loz 💋 (@laurenabi_) reported from Cambridgeshire, England

    @ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants

  • Maxine_Ali_ Maxine-Ali Carter (@Maxine_Ali_) reported from March, England

    @ThreeUKSupport @ThreeUK I’ve been waiting most of the day for your help with my contract that I only took out yesterday and yet haven’t fully gotten the full use of what imma be paying for, really need to sort this please, thanks.

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks

  • SamCarvalho Samuel Carvalho #VoteBiden (@SamCarvalho) reported from Cambridgeshire, England

    Finally, both me and @ashleighjane are off long, 24 month mobile contracts and on a SIM only plan. Been a customer with @ThreeUK @ThreeUKSupport for over 9 years, always 24 month contracts. But as we outright own the latest iPhone’s we don’t need to upgrade or have a contract!

  • 1066jacko steve jackson (@1066jacko) reported from March, England

    @Three_Is_Broken perhaps we should all give trading standards a call as clearly something is up, and I get the feeling that @ThreeUKSupport and @ThreeUK don’t give a crap!!

  • GeographyGe Sophie Gynn (@GeographyGe) reported from Newmarket, England

    @ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

  • Maxine_Ali_ Maxine-Ali Carter (@Maxine_Ali_) reported from March, England

    @ThreeUK hi I need your help with my phone, I spoke to one of your employees about my phone not fully working and the number apparently isn’t connected to my phone

  • Hey_its_Rachael rachael🏳️‍🌈 (@Hey_its_Rachael) reported from Littleport, England

    @CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(

  • Maxine_Ali_ Maxine-Ali Carter (@Maxine_Ali_) reported from March, England

    @ThreeUKSupport hi I still haven’t got any of my data and I can’t text or call, singed up for a contract with you, please can you help? Been told to wait 24 hrs but my mum got a new one with EE and hers worked straight away! I don’t wanna go with EE I wanna give you a chance

  • h_tucks Hannah Tucker (@h_tucks) reported from Cambridgeshire, England

    @ThreeUKSupport No signal at all 😭😭

  • 1066jacko steve jackson (@1066jacko) reported from March, England

    @ThreeUK @ChelseaFC I’m just so gutted that a shower of **** company like Three sponsor my wonderful football team!! Could you not have sponsored Accrington Stanley or someone who at least needs your stolen cash!!

  • lucyfrog Lucinda Price Photos (@lucyfrog) reported from Cambridgeshire, England

    My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me

  • lucyfrog Lucinda Price Photos (@lucyfrog) reported from Cambridgeshire, England

    @ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating

  • sldouglas88 Samuel Douglas (@sldouglas88) reported from Cambridgeshire, England

    @ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • taskathand Dan Curtis (@taskathand) reported

    @ThreeUKSupport Is there an issue with website? Keep getting a "We're having some problems" message when I login. Then I get a text with a security code, but nowhere to enter it and no idea what it's for. Did a live chat, and was told to reset my password which hasn't helped

  • iistorm Christopher Porter (@iistorm) reported

    @ThreeUKSupport Hi. I've been having issues receiving texts for the past few days. I can receive calls and send texts just not receive them. Any help would be great.

  • Tank2521 Dave Scott (@Tank2521) reported

    Anyone else having issues with @ThreeUK @ThreeUKSupport ? Daughters phone has signal, can make phone calls but mobile data isn't working at all, is fine when connected to wifi but no cellular internet

  • CountessLola70 ★●☆○ 𝕽𝖆𝖛𝖊𝖓 𝕸𝖔𝖔𝖓 ★●☆○ (@CountessLola70) reported

    @ThreeUKSupport My son moved out last September and he was told his contract had expired and I tried to call and got a lady in India and she was speaking to fast. I have problems with my hearing and I got stressed😥 I can't pay this and my son is upset because he has been trying to sort it

  • tiredgruffalo tiredgruffalo (@tiredgruffalo) reported

    @ThreeUKSupport is the app not working cant log in either with WiFi or cellular signal

  • tpr_doubletop DoubleTop (@tpr_doubletop) reported

    @ThreeUKSupport @FletcherSid if he is experiencing the same as me, "It's us not you" then you get the 2fa text, then a feedback text yet after all of this you can't login. I'm ready to leave now, consistent call drops, terrible service and broken customer account apps (my three app doesn't work)

  • orangutanganga_ Kieran🇮🇪 (@orangutanganga_) reported

    @CFC_Josh03 @ThreeUK @Nike The first 3 are all horrid but christ that’s a 4th kit and a half

  • Lil_pink_angel Stephanie courten (@Lil_pink_angel) reported

    @ThreeUKSupport all my apps aren't loading and crashing my phone, same with my friend both on 3 network?? Any known issues

  • CountessLola70 ★●☆○ 𝕽𝖆𝖛𝖊𝖓 𝕸𝖔𝖔𝖓 ★●☆○ (@CountessLola70) reported

    @ThreeUK I want your help. My son had a contract with you that was in my name because he was a miner and it expired and apparently its rolled over and I'm getting billed. He is 19 and has a new phone number and different contract. Please help

  • KittyLeeCooper Kitty Lee Cooper (@KittyLeeCooper) reported

    @ThreeUKSupport Again, I can't because I don't have the number for that phone. I was not aware that I had to cancel a month long contract as it was a contract for a month only.