3 (Three) Outage Report in Ely, Cambridgeshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Brendon Morgan
(@nutterguy) reported
from
Cambridgeshire, England
Gosh this is stupid. Come on @ThreeUK.
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vtraveller
(@vtraveller) reported
from
Cambridgeshire, England
What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUKSupport hi I still haven’t got any of my data and I can’t text or call, singed up for a contract with you, please can you help? Been told to wait 24 hrs but my mum got a new one with EE and hers worked straight away! I don’t wanna go with EE I wanna give you a chance
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Lucinda Price Photos
(@lucyfrog) reported
from
Cambridgeshire, England
My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me
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rachael🏳️🌈
(@Hey_its_Rachael) reported
from
Littleport, England
@CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(
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steve jackson
(@1066jacko) reported
from
March, England
@ThreeUK @ChelseaFC I’m just so gutted that a shower of **** company like Three sponsor my wonderful football team!! Could you not have sponsored Accrington Stanley or someone who at least needs your stolen cash!!
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steve jackson
(@1066jacko) reported
from
March, England
@Three_Is_Broken perhaps we should all give trading standards a call as clearly something is up, and I get the feeling that @ThreeUKSupport and @ThreeUK don’t give a crap!!
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
@ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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loz 💋
(@laurenabi_) reported
from
Cambridgeshire, England
@ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUK hi I need your help with my phone, I spoke to one of your employees about my phone not fully working and the number apparently isn’t connected to my phone
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Hannah Tucker
(@h_tucks) reported
from
Cambridgeshire, England
@ThreeUKSupport No signal at all 😭😭
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Sophie Gynn
(@GeographyGe) reported
from
Newmarket, England
@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
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Samuel Carvalho #VoteBiden
(@SamCarvalho) reported
from
Cambridgeshire, England
Finally, both me and @ashleighjane are off long, 24 month mobile contracts and on a SIM only plan. Been a customer with @ThreeUK @ThreeUKSupport for over 9 years, always 24 month contracts. But as we outright own the latest iPhone’s we don’t need to upgrade or have a contract!
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUKSupport @ThreeUK I’ve been waiting most of the day for your help with my contract that I only took out yesterday and yet haven’t fully gotten the full use of what imma be paying for, really need to sort this please, thanks.
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loz 💋
(@laurenabi_) reported
from
Cambridgeshire, England
Officially a @ThreeUK customer 🎉🎊
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steve jackson
(@1066jacko) reported
from
March, England
@pudzey7 @ThreeUK @ThreeIreland The thing is, the guy is telling me I don’t have unlimited data. When I bloody pay for it 😂😂 randomly today I got a text telling me I am down to my last 14gb. And it appears @ThreeUK don’t monitor there twitter page!!
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Lucinda Price Photos
(@lucyfrog) reported
from
Cambridgeshire, England
@ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Carol Aldridge
(@BigGeesSideKick) reported
@ThreeUKSupport help i’m in Dubai and for some reason I cannot activate my ‘data passport’ ?
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Private Benjamin
(@privateben) reported
Worst customer care service I have ever received from any company! Have been phoning for months to get my £200 additional trade in and no one at @threeuk will help! Constantly being lied to and passed from one department to another!
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Faseeha
(@memyselfanddddi) reported
@ThreeUKSupport Yes, but I was told an exact figure, hence why I decided to go ahead with it? I was going round and round in circles, to then be pointed to the ombudsman service, when the advisor just wouldn’t help me?!
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gary sinyor
(@garysinyor) reported
@ThreeUKSupport @threeukdev you cut off my daughters phone, no texts, no phone, no data only because she wasn’t in the UK. It took me 2.5 hours of “customer service” to find that out. #Disgracefulservice #whowantsmybusiness
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Patel Naeem
(@inaeempatel) reported
from
Leicestershire, England
What a bullshit service by @ThreeUK.Executives are laughing on call when the issue is described.I was transfred on call 8 times to various departments and everyone was like Im not from this dept for a PAC req.Such a classless and sub standard brand is Three.Highly not recommended
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Paul B
(@BrokenBennett) reported
@ThreeUKSupport Hello, the 4G router you supplied doesn't seem to allow Echo Dot 4th Gen to connect. Any clues please? I've done extensive tinkering and it's pointing to the router being the issue.
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The Fitba Nomad
(@FitbaNomad) reported
Hey @ThreeUK your man Connor in the Stirling store was excellent today. Being in a rush to upgrade before locking down, I received spot on service and left with the best possible deal for me... @ThreeUKSupport
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Emma V
(@FrecklesFieldo) reported
@_jimmy_the_gent @ThreeUK James - this happened to my partner too. He contacted them to ask where it was and they'd cancelled his order without telling him because they ran out of pixel 5s. Heads up, Carphone warehouse have them in stock for delivery tomorrow if you have time to cancel your Three order.
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Miss Cunningham🌻
(@Rebecca_Joy17) reported
@tiyannataplin @ThreeUKSupport I have actually cancelled the whole upgrade now as they have told me they lost it and it’s being re-delivered back to three, I’ve had nothing but trouble and hung up on 5 different times! I wouldn’t hold your breath I’m afraid!
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Ross ₿
(@rwb300) reported
@ThreeUKSupport when will you support the Samsung galaxy watch 3 4g?