3 (Three) Outage Report in Ely, Cambridgeshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (28%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent 3 (Three) outage reports came from the following cities: Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Internet | |
| Newmarket |
Phone | |
| Chatteris |
Phone | |
| Ely |
Phone | |
| Newmarket |
Total Blackout | |
| Mildenhall |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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loz 💋
(@laurenabi_) reported
from
Cambridgeshire, England
Officially a @ThreeUK customer 🎉🎊
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks
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steve jackson
(@1066jacko) reported
from
March, England
@ThreeUK @ChelseaFC I’m just so gutted that a shower of **** company like Three sponsor my wonderful football team!! Could you not have sponsored Accrington Stanley or someone who at least needs your stolen cash!!
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Hannah Tucker
(@h_tucks) reported
from
Cambridgeshire, England
@ThreeUKSupport No signal at all 😭😭
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
@ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...
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steve jackson
(@1066jacko) reported
from
March, England
@pudzey7 @ThreeUK @ThreeIreland The thing is, the guy is telling me I don’t have unlimited data. When I bloody pay for it 😂😂 randomly today I got a text telling me I am down to my last 14gb. And it appears @ThreeUK don’t monitor there twitter page!!
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vtraveller
(@vtraveller) reported
from
Cambridgeshire, England
What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Lucinda Price Photos
(@lucyfrog) reported
from
Cambridgeshire, England
My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me
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Brendon Morgan
(@nutterguy) reported
from
Cambridgeshire, England
Gosh this is stupid. Come on @ThreeUK.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Sophie Gynn
(@GeographyGe) reported
from
Newmarket, England
@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
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Lucinda Price Photos
(@lucyfrog) reported
from
Cambridgeshire, England
@ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating
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loz 💋
(@laurenabi_) reported
from
Cambridgeshire, England
@ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUKSupport @ThreeUK I’ve been waiting most of the day for your help with my contract that I only took out yesterday and yet haven’t fully gotten the full use of what imma be paying for, really need to sort this please, thanks.
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUK hi I need your help with my phone, I spoke to one of your employees about my phone not fully working and the number apparently isn’t connected to my phone
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Samuel Carvalho #VoteBiden
(@SamCarvalho) reported
from
Cambridgeshire, England
Finally, both me and @ashleighjane are off long, 24 month mobile contracts and on a SIM only plan. Been a customer with @ThreeUK @ThreeUKSupport for over 9 years, always 24 month contracts. But as we outright own the latest iPhone’s we don’t need to upgrade or have a contract!
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUKSupport hi I still haven’t got any of my data and I can’t text or call, singed up for a contract with you, please can you help? Been told to wait 24 hrs but my mum got a new one with EE and hers worked straight away! I don’t wanna go with EE I wanna give you a chance
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steve jackson
(@1066jacko) reported
from
March, England
@Three_Is_Broken perhaps we should all give trading standards a call as clearly something is up, and I get the feeling that @ThreeUKSupport and @ThreeUK don’t give a crap!!
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rachael🏳️🌈
(@Hey_its_Rachael) reported
from
Littleport, England
@CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Joel Harris
(@joelharris07) reported
@Dougie52246894 @ThreeUKSupport Called 3 times and said aware an outage and engineers working on it. Seen someone else put in a chat also a lof of websites just unavailable and a dns issue. Been all day. Frustrating
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Joel Harris
(@joelharris07) reported
@Dougie52246894 @ThreeUKSupport Exactly the same issue. BD10. Looks a DNS issue unable to access any websites via 3 broadband. Told when called a major outage and engineers are investigating but not worked all day. Can you update asap
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Joel Harris
(@joelharris07) reported
@ThreeUKSupport what is happening with broadband today ? Looks a DNS issue unable to get into any web address even though WiFi looks fine. Please update ASAP
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john patto
(@theonlydondada) reported
@ThreeUK after a 40 minute phone call with you where I underlined and was told and confirmed that the money you wrongly took from my bank would be refunded to my bank yet here we with your unprofessional service credited it to my account despite my instructions not to!!!
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Phil Lindley
(@PhilLindley1) reported
@ThreeUKSupport hey what’s happening with the Broadband and DNS issues that you have. How long is it going to take to get fixed. Need reliable broadband for work! Information on website says no issues………. Really, that’s not what customer services are saying via live chat!
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Phil Lindley
(@PhilLindley1) reported
@lazyog Just spoken to three customer services and they have no idea how long it’s going to take to fix the issue #noideawhattheyaredoing @ThreeUKSupport
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Lydia 🏳️🌈
(@lydiarrrgh) reported
@fdarena @ThreeUK @RomeshRanga How come when I click on my email presale link for being a first direct customer, it doesn't let me purchase tickets? Not the first time it's happened
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James Clark
(@JamesClark1974) reported
@ThreeUK Really bad customer service. Phone not delivered and you won’t even give me the tracking number so I can see what happens. DPD seems to have “delivered” it but was not signed for or a photo taken. Makes me suspicious!!!!!!
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james marshall
(@jamesma34307397) reported
from
Spalding, England
@ThreeUK is still not working should be done Messing around TODAY but isn't
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Phil Lindley
(@PhilLindley1) reported
@ThreeUKSupport I guess from the lack of response on twitter that Three have still not fixed the DNS issues affecting your Broadband network? #poorcustomerservice #noupdates