3 (Three) Outage Report in Ely, Cambridgeshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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steve jackson
(@1066jacko) reported
from
March, England
@Three_Is_Broken perhaps we should all give trading standards a call as clearly something is up, and I get the feeling that @ThreeUKSupport and @ThreeUK don’t give a crap!!
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loz 💋
(@laurenabi_) reported
from
Cambridgeshire, England
@ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks
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vtraveller
(@vtraveller) reported
from
Cambridgeshire, England
What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT
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Lucinda Price Photos
(@lucyfrog) reported
from
Cambridgeshire, England
@ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating
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Samuel Carvalho #VoteBiden
(@SamCarvalho) reported
from
Cambridgeshire, England
Finally, both me and @ashleighjane are off long, 24 month mobile contracts and on a SIM only plan. Been a customer with @ThreeUK @ThreeUKSupport for over 9 years, always 24 month contracts. But as we outright own the latest iPhone’s we don’t need to upgrade or have a contract!
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
@ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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steve jackson
(@1066jacko) reported
from
March, England
@pudzey7 @ThreeUK @ThreeIreland The thing is, the guy is telling me I don’t have unlimited data. When I bloody pay for it 😂😂 randomly today I got a text telling me I am down to my last 14gb. And it appears @ThreeUK don’t monitor there twitter page!!
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUKSupport hi I still haven’t got any of my data and I can’t text or call, singed up for a contract with you, please can you help? Been told to wait 24 hrs but my mum got a new one with EE and hers worked straight away! I don’t wanna go with EE I wanna give you a chance
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Sophie Gynn
(@GeographyGe) reported
from
Newmarket, England
@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
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Brendon Morgan
(@nutterguy) reported
from
Cambridgeshire, England
Gosh this is stupid. Come on @ThreeUK.
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUK hi I need your help with my phone, I spoke to one of your employees about my phone not fully working and the number apparently isn’t connected to my phone
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loz 💋
(@laurenabi_) reported
from
Cambridgeshire, England
Officially a @ThreeUK customer 🎉🎊
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Lucinda Price Photos
(@lucyfrog) reported
from
Cambridgeshire, England
My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me
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rachael🏳️🌈
(@Hey_its_Rachael) reported
from
Littleport, England
@CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUKSupport @ThreeUK I’ve been waiting most of the day for your help with my contract that I only took out yesterday and yet haven’t fully gotten the full use of what imma be paying for, really need to sort this please, thanks.
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Hannah Tucker
(@h_tucks) reported
from
Cambridgeshire, England
@ThreeUKSupport No signal at all 😭😭
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steve jackson
(@1066jacko) reported
from
March, England
@ThreeUK @ChelseaFC I’m just so gutted that a shower of **** company like Three sponsor my wonderful football team!! Could you not have sponsored Accrington Stanley or someone who at least needs your stolen cash!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Marsh™
(@deanrmarsh) reported
Hi @ThreeUKSupport so what's the problem with 4G for the millionth time in the ST17 postcode this time? No excuses this time or copy and paste replies please! Is it Too rainy? I'm I wearing the wrong colour socks?
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Megan Barrington
(@meganbarringto2) reported
@ThreeUK I’ve had no network all day, all your website says is you are fixing an issue near by. Any idea how long the network will be down for?
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GEORGE
(@georgehckmn94) reported
@ThreeUK I want to look to renew my contract and maybe get a tablet to? But I can't because I don't get signal in a London suburb at the highest point of the town? Your signal has gone to 💩????????? Shall we go old school and I send a letter about this?
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Red Beard
(@Nickjames820) reported
@ThreeUK @bt_uk @EE Maybe you should sort your network out so we can actually talk and message people! You are a joke of a network! A year of less than 1mb speeds of any data at all! Calls that drop out! You should be ashamed. Your tweet above is a joke.
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Dave Sharpe
(@rreadysetno) reported
@ThreeUKSupport, the company I work for is experiencing intermittent inbound call issues but only on Three (I'm a 3 customer though!). Our provider suggests the issue is on your side as other networks work (they're seeing 487 errors for you guys) - can I DM more info please?
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Moses
(@VII_Moses_XIII) reported
@ThreeUK Once again you have failed to resolve an issue and yet I am receiving letters about having bills due for something I cancelled on 29th Oct 2020.
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chels 🧡
(@chelsxrm) reported
@ThreeUKSupport The sim has finally activated but it hasn’t sorted my problem so now what ?
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Karen is Correct
(@GetMeAManager) reported
@Drone693 @FeyiCarter @ThreeUKSupport If a bill produced, the payment is going to be requested regardless of what they say. You'd need to cancel your DD. A refund will take 3-5 working days only if account wasn't supposed to have a payment taken and can only be requested once your bank confirms successful payment.
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Original Jacko 😎
(@DanJay946) reported
2 hours sitting on the phone to @ThreeUK rubbish customer services ! Ordered a phone 4 weeks ago now there telling me I didn’t load of old rubbish once all my contracts are up they are getting left behind,the most dreadful customer service experience ever 💩💩💩💩💩💩💩💩💩💩💩💩
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Duke Ragetroll
(@dukeragetroll) reported
@ThreeUKSupport my partner (a 3UK customer but not on Twitter) tried to call her grandmother in Greece, to be met with "You have now reached your monthly credit limit..." She is a pay monthly customer, has no spend limit set, and has never had this issue before. What is this?