3 (Three) Outage Report in Ely, Cambridgeshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ely, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (58%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent 3 (Three) outage reports came from the following cities: Newmarket and Chatteris.
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Community Discussion
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3 (Three) Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Maxine-Ali Carter (@Maxine_Ali_) reported from March, England
@ThreeUKSupport @ThreeUK I’ve been waiting most of the day for your help with my contract that I only took out yesterday and yet haven’t fully gotten the full use of what imma be paying for, really need to sort this please, thanks.
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Nigel Craft (@CraftyNigel) reported from Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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steve jackson (@1066jacko) reported from March, England
@Three_Is_Broken perhaps we should all give trading standards a call as clearly something is up, and I get the feeling that @ThreeUKSupport and @ThreeUK don’t give a crap!!
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loz 💋 (@laurenabi_) reported from Cambridgeshire, England
@ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants
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steve jackson (@1066jacko) reported from March, England
@ThreeUK @ChelseaFC I’m just so gutted that a shower of **** company like Three sponsor my wonderful football team!! Could you not have sponsored Accrington Stanley or someone who at least needs your stolen cash!!
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loz 💋 (@laurenabi_) reported from Cambridgeshire, England
Officially a @ThreeUK customer 🎉🎊
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Samuel Carvalho #VoteBiden (@SamCarvalho) reported from Cambridgeshire, England
Finally, both me and @ashleighjane are off long, 24 month mobile contracts and on a SIM only plan. Been a customer with @ThreeUK @ThreeUKSupport for over 9 years, always 24 month contracts. But as we outright own the latest iPhone’s we don’t need to upgrade or have a contract!
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steve jackson (@1066jacko) reported from March, England
@pudzey7 @ThreeUK @ThreeIreland The thing is, the guy is telling me I don’t have unlimited data. When I bloody pay for it 😂😂 randomly today I got a text telling me I am down to my last 14gb. And it appears @ThreeUK don’t monitor there twitter page!!
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rachael🏳️🌈 (@Hey_its_Rachael) reported from Littleport, England
@CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(
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Anita North (@NittyNorth) reported from Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Lucinda Price Photos (@lucyfrog) reported from Cambridgeshire, England
@ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating
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Brendon Morgan (@nutterguy) reported from Cambridgeshire, England
Gosh this is stupid. Come on @ThreeUK.
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vtraveller (@vtraveller) reported from Cambridgeshire, England
What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT
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Samuel Douglas (@sldouglas88) reported from Cambridgeshire, England
@ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...
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Maxine-Ali Carter (@Maxine_Ali_) reported from March, England
@ThreeUK hi I need your help with my phone, I spoke to one of your employees about my phone not fully working and the number apparently isn’t connected to my phone
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Lucinda Price Photos (@lucyfrog) reported from Cambridgeshire, England
My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me
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Hannah Tucker (@h_tucks) reported from Cambridgeshire, England
@ThreeUKSupport No signal at all 😭😭
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Maxine-Ali Carter (@Maxine_Ali_) reported from March, England
@ThreeUKSupport hi I still haven’t got any of my data and I can’t text or call, singed up for a contract with you, please can you help? Been told to wait 24 hrs but my mum got a new one with EE and hers worked straight away! I don’t wanna go with EE I wanna give you a chance
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Sophie Gynn (@GeographyGe) reported from Newmarket, England
@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
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Nigel Craft (@CraftyNigel) reported from Ely, England
@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Brent A. Martin (@zeitgeistlondon) reported from Paddington, England
@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.
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Tom PositiveLad (@PositiveLad) reported
@zeitgeistlondon @ThreeUKSupport Ours has just gone down again.
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Tom PositiveLad (@PositiveLad) reported
@zeitgeistlondon @ThreeUKSupport @Ofcom I’d be happy to sign on to it if they don’t acknowledge the issue in the next week or so.
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Dee-vna (@DivnaJ) reported
@ThreeUKSupport I did and unfortunately it made it worse. This is a new sim (not even a year old), so I shouldn't be having these problems. £35 has just come out of my account for this month's payment and I am not able to use it. I had better coverage in Spain than I do in the UK. This isn't on.
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r h y s (@rhyspatten_) reported
@ThreeUKSupport changed my billing date and now i'm being charged twice a month. can you fix this?
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⚠️Skeleton O'Rourke⚠️ (@Ghoul_of_London) reported
@ThreeUKSupport Customer calls to that number are for individual #Three problems/faults. For known, repeatedly reported regional issues, you're obliged to give us information on the issue and expected timings. Again, please do this with urgency, thank you. @ofcom
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James Tumilty (@EmeraldHitman) reported
@ThreeUKSupport I have cancelled an upgrade because the same phone and contract was being offered cheaper on your own website. When I rang to to query this was told I could cancel the upgrade. No attempt to make good made. Told I *might* get a better offer if I ring back on Monday
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⚠️Skeleton O'Rourke⚠️ (@Ghoul_of_London) reported
@ThreeUKSupport No need for a complaint, just please provide the information. I am absolutely not playing this game. I understand why you're pressured to reply as you do, it's deeply unethical but that how these companies work, I get that. Please update. @ofcom
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James Tumilty (@EmeraldHitman) reported
Looks like @ThreeUK don't value existing customers. Worst attempt to upgrade I have ever experienced. Looks like it is time to look for a new provider.
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Unleashed75 (@MrUnleashed75) reported
@ThreeUKSupport You don't need to sound shocked. I have seen hundreds of people complaining from all over the UK and when checking on your website we all get the same report "Our engineers are working on masts nearby, which means the rest of our network is handling more traffic than usual"