3 (Three)

3 (Three) Outage Report in Ely, Cambridgeshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ely, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ely, Cambridgeshire, England 05/09/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (17%)

    Phone (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • SamCarvalho Samuel Carvalho #VoteBiden (@SamCarvalho) reported from Cambridgeshire, England

    Finally, both me and @ashleighjane are off long, 24 month mobile contracts and on a SIM only plan. Been a customer with @ThreeUK @ThreeUKSupport for over 9 years, always 24 month contracts. But as we outright own the latest iPhone’s we don’t need to upgrade or have a contract!

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks

  • nutterguy Brendon Morgan (@nutterguy) reported from Cambridgeshire, England

    Gosh this is stupid. Come on @ThreeUK.

  • lucyfrog Lucinda Price Photos (@lucyfrog) reported from Cambridgeshire, England

    @ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating

  • vtraveller vtraveller (@vtraveller) reported from Cambridgeshire, England

    What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT

  • Maxine_Ali_ Maxine-Ali Carter (@Maxine_Ali_) reported from March, England

    @ThreeUKSupport @ThreeUK I’ve been waiting most of the day for your help with my contract that I only took out yesterday and yet haven’t fully gotten the full use of what imma be paying for, really need to sort this please, thanks.

  • GeographyGe Sophie Gynn (@GeographyGe) reported from Newmarket, England

    @ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

  • h_tucks Hannah Tucker (@h_tucks) reported from Cambridgeshire, England

    @ThreeUKSupport No signal at all 😭😭

  • Maxine_Ali_ Maxine-Ali Carter (@Maxine_Ali_) reported from March, England

    @ThreeUKSupport hi I still haven’t got any of my data and I can’t text or call, singed up for a contract with you, please can you help? Been told to wait 24 hrs but my mum got a new one with EE and hers worked straight away! I don’t wanna go with EE I wanna give you a chance

  • 1066jacko steve jackson (@1066jacko) reported from March, England

    @ThreeUK @ChelseaFC I’m just so gutted that a shower of **** company like Three sponsor my wonderful football team!! Could you not have sponsored Accrington Stanley or someone who at least needs your stolen cash!!

  • 1066jacko steve jackson (@1066jacko) reported from March, England

    @Three_Is_Broken perhaps we should all give trading standards a call as clearly something is up, and I get the feeling that @ThreeUKSupport and @ThreeUK don’t give a crap!!

  • 1066jacko steve jackson (@1066jacko) reported from March, England

    @pudzey7 @ThreeUK @ThreeIreland The thing is, the guy is telling me I don’t have unlimited data. When I bloody pay for it 😂😂 randomly today I got a text telling me I am down to my last 14gb. And it appears @ThreeUK don’t monitor there twitter page!!

  • sldouglas88 Samuel Douglas (@sldouglas88) reported from Cambridgeshire, England

    @ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

  • NittyNorth Anita North (@NittyNorth) reported from Cottenham, England

    @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

  • lucyfrog Lucinda Price Photos (@lucyfrog) reported from Cambridgeshire, England

    My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me

  • laurenabi_ loz 💋 (@laurenabi_) reported from Cambridgeshire, England

    Officially a @ThreeUK customer 🎉🎊

  • Hey_its_Rachael rachael🏳️‍🌈 (@Hey_its_Rachael) reported from Littleport, England

    @CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(

  • Maxine_Ali_ Maxine-Ali Carter (@Maxine_Ali_) reported from March, England

    @ThreeUK hi I need your help with my phone, I spoke to one of your employees about my phone not fully working and the number apparently isn’t connected to my phone

  • laurenabi_ loz 💋 (@laurenabi_) reported from Cambridgeshire, England

    @ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Unhappyconsume1 Service please (@Unhappyconsume1) reported

    @ThreeUKSupport Can’t reply via WiFi due to poor signal and my 3 mobile allowance depleting rapidly

  • CheeseMacCheese Dr Grant McGregor (@CheeseMacCheese) reported

    @ThreeUK constant signal issues in G11 for the last few days. The website says the problem is being fixed but there’s no change. Can you tell us what’s going on?

  • RetroClimax The Association (@RetroClimax) reported

    Hey @ThreeUK do you actually have signal coverage anywhere outside of the North pole? Might as well trade my phone in for a carrier pidgeon.

  • steveacer Steve Guest (@steveacer) reported

    @ThreeUKSupport I asked for the PAC. A week later. I was told that I could not have the number. Your support was in another country with people e speaking poor english. You are trying to wear me down again.

  • Victoria__Wai Victoria Wai 📷 (@Victoria__Wai) reported

    @ThreeUKSupport And the camera is pretty cool. Need to test properly but not bad for 'first outing.' Not a phone I even considered but Mitch & Darren went thru a lot to meet my needs including 'a nice blue phone'. Wanted the OnePlus Nord and still would love it but the blue wasn't restocking!

  • mat_jarosz Mat Jarosz (@mat_jarosz) reported

    Hey @ThreeUK - your signal in Newquay (TR7) is currently so poor, I can't even get onto your website to complain about it. Could someone look into it? It's impacting other family members (inc those on the Smarty network) so must a wider issue with your network. Cheers

  • dave_marston Dave Marston (@dave_marston) reported

    @ThreeUKSupport Re-registering finally gets me in. If this is a well known error, why has it never been fixed?

  • CatMumTiff Tiffany Bates (@CatMumTiff) reported

    @ThreeUKSupport hello. There has been an outage in my area for a WEEK now........ When are you going to fix it? I need compensation. I am missing crucial work conference calls.

  • kem10 Kathryn Machray (@kem10) reported

    @ThreeUKSupport what's going on with your mobile Internet? Over a week of being unable to work due to the it constantly dropping out. It's been reset so many times... Website says no issues...?!

  • NyuOtaku Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @ThreeUKSupport Thank goodness I did. But you should correct what kind of training this people receive. They let you down and give really bad image to your company.