3 (Three) Outage Report in Ely, Cambridgeshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Lucinda Price Photos
(@lucyfrog) reported
from
Cambridgeshire, England
@ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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steve jackson
(@1066jacko) reported
from
March, England
@ThreeUK @ChelseaFC I’m just so gutted that a shower of **** company like Three sponsor my wonderful football team!! Could you not have sponsored Accrington Stanley or someone who at least needs your stolen cash!!
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUKSupport hi I still haven’t got any of my data and I can’t text or call, singed up for a contract with you, please can you help? Been told to wait 24 hrs but my mum got a new one with EE and hers worked straight away! I don’t wanna go with EE I wanna give you a chance
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steve jackson
(@1066jacko) reported
from
March, England
@Three_Is_Broken perhaps we should all give trading standards a call as clearly something is up, and I get the feeling that @ThreeUKSupport and @ThreeUK don’t give a crap!!
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vtraveller
(@vtraveller) reported
from
Cambridgeshire, England
What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT
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Sophie Gynn
(@GeographyGe) reported
from
Newmarket, England
@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
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loz 💋
(@laurenabi_) reported
from
Cambridgeshire, England
Officially a @ThreeUK customer 🎉🎊
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUKSupport @ThreeUK I’ve been waiting most of the day for your help with my contract that I only took out yesterday and yet haven’t fully gotten the full use of what imma be paying for, really need to sort this please, thanks.
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Hannah Tucker
(@h_tucks) reported
from
Cambridgeshire, England
@ThreeUKSupport No signal at all 😭😭
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loz 💋
(@laurenabi_) reported
from
Cambridgeshire, England
@ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Brendon Morgan
(@nutterguy) reported
from
Cambridgeshire, England
Gosh this is stupid. Come on @ThreeUK.
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUK hi I need your help with my phone, I spoke to one of your employees about my phone not fully working and the number apparently isn’t connected to my phone
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steve jackson
(@1066jacko) reported
from
March, England
@pudzey7 @ThreeUK @ThreeIreland The thing is, the guy is telling me I don’t have unlimited data. When I bloody pay for it 😂😂 randomly today I got a text telling me I am down to my last 14gb. And it appears @ThreeUK don’t monitor there twitter page!!
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
@ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...
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rachael🏳️🌈
(@Hey_its_Rachael) reported
from
Littleport, England
@CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(
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Samuel Carvalho #VoteBiden
(@SamCarvalho) reported
from
Cambridgeshire, England
Finally, both me and @ashleighjane are off long, 24 month mobile contracts and on a SIM only plan. Been a customer with @ThreeUK @ThreeUKSupport for over 9 years, always 24 month contracts. But as we outright own the latest iPhone’s we don’t need to upgrade or have a contract!
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Lucinda Price Photos
(@lucyfrog) reported
from
Cambridgeshire, England
My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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d2w_v3s
(@D2wV3s) reported
@Ofcom @ThreeUK Thanks, will do. Sick of them charging me and getting no signal at all. Their resolution was "you can just cancel if you want" instead of fixing the mast issue.
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Brad 🇵🇸
(@_bradlfc) reported
@ThreeUKSupport Your data service has become unusable in the last few days. I can barely run a speed test on my internet that I depend on for work, it’s poor.
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James Felstead
(@JamesFelstead2) reported
@ThreeUKSupport i mean i get that but is three going to try steal anymore money from me because im getting sick of asking to have my direct debits canceled multiple times just to have yall say please dont do this. like when you steal money from me it does damage the trust i have in three.
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chief
(@DJAMP92) reported
@ThreeUKSupport I've been waiting for a refund for nearly a month due to the poor service I was receiving from you and I've still not had it why!!
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Christian Miles
(@christianlmiles) reported
. @ThreeUK - Is your base station down near Dadlington/Stoke Golding - virtually no internet for the last few days in this location
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I-Jayy
(@IJaynee) reported
@ThreeUKSupport Still not working 😫
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d2w_v3s
(@D2wV3s) reported
@ThreeUKSupport You've had 2 months already, that's why I've gone public with ofcom. You had your chance and your resolution of "well if you're not happy you can cancel" is not acceptable.
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Christopher England 🇬🇧
(@christopher_eng) reported
Why is it almost impossible to just cancel a three contract? @ThreeUK The website is impossible, the call centre keeps trying to sell me shite. All I want to do is completely cancel a dongle I ain't used in years, and get on with my life. Sigh.
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Elise is Tweeting
(@elise248) reported
@ThreeUKSupport It wasn't to you, it was to get through to my doctor's - still haven't got back through. Need to find a provider that's not going to let you down when it really matters.
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chief
(@DJAMP92) reported
@ThreeUKSupport I can't no longer login to three online due to contract finishing the credit was supposedly in my acc and was refunded back to my bank over a week ago now