3 (Three)

3 (Three) Outage Report in Ely, Cambridgeshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ely, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ely, Cambridgeshire, England 01/26/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (21%)

    Phone (21%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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3 (Three) Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • Maxine_Ali_ Maxine-Ali Carter (@Maxine_Ali_) reported from March, England

    @ThreeUKSupport @ThreeUK I’ve been waiting most of the day for your help with my contract that I only took out yesterday and yet haven’t fully gotten the full use of what imma be paying for, really need to sort this please, thanks.

  • SamCarvalho Samuel Carvalho #VoteBiden (@SamCarvalho) reported from Cambridgeshire, England

    Finally, both me and @ashleighjane are off long, 24 month mobile contracts and on a SIM only plan. Been a customer with @ThreeUK @ThreeUKSupport for over 9 years, always 24 month contracts. But as we outright own the latest iPhone’s we don’t need to upgrade or have a contract!

  • 1066jacko steve jackson (@1066jacko) reported from March, England

    @pudzey7 @ThreeUK @ThreeIreland The thing is, the guy is telling me I don’t have unlimited data. When I bloody pay for it 😂😂 randomly today I got a text telling me I am down to my last 14gb. And it appears @ThreeUK don’t monitor there twitter page!!

  • Maxine_Ali_ Maxine-Ali Carter (@Maxine_Ali_) reported from March, England

    @ThreeUKSupport hi I still haven’t got any of my data and I can’t text or call, singed up for a contract with you, please can you help? Been told to wait 24 hrs but my mum got a new one with EE and hers worked straight away! I don’t wanna go with EE I wanna give you a chance

  • vtraveller vtraveller (@vtraveller) reported from Cambridgeshire, England

    What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT

  • laurenabi_ loz 💋 (@laurenabi_) reported from Cambridgeshire, England

    @ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants

  • lucyfrog Lucinda Price Photos (@lucyfrog) reported from Cambridgeshire, England

    My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me

  • nutterguy Brendon Morgan (@nutterguy) reported from Cambridgeshire, England

    Gosh this is stupid. Come on @ThreeUK.

  • NittyNorth Anita North (@NittyNorth) reported from Cottenham, England

    @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

  • 1066jacko steve jackson (@1066jacko) reported from March, England

    @ThreeUK @ChelseaFC I’m just so gutted that a shower of **** company like Three sponsor my wonderful football team!! Could you not have sponsored Accrington Stanley or someone who at least needs your stolen cash!!

  • sldouglas88 Samuel Douglas (@sldouglas88) reported from Cambridgeshire, England

    @ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...

  • Hey_its_Rachael rachael🏳️‍🌈 (@Hey_its_Rachael) reported from Littleport, England

    @CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(

  • h_tucks Hannah Tucker (@h_tucks) reported from Cambridgeshire, England

    @ThreeUKSupport No signal at all 😭😭

  • laurenabi_ loz 💋 (@laurenabi_) reported from Cambridgeshire, England

    Officially a @ThreeUK customer 🎉🎊

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

  • Maxine_Ali_ Maxine-Ali Carter (@Maxine_Ali_) reported from March, England

    @ThreeUK hi I need your help with my phone, I spoke to one of your employees about my phone not fully working and the number apparently isn’t connected to my phone

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks

  • GeographyGe Sophie Gynn (@GeographyGe) reported from Newmarket, England

    @ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

  • lucyfrog Lucinda Price Photos (@lucyfrog) reported from Cambridgeshire, England

    @ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating

  • 1066jacko steve jackson (@1066jacko) reported from March, England

    @Three_Is_Broken perhaps we should all give trading standards a call as clearly something is up, and I get the feeling that @ThreeUKSupport and @ThreeUK don’t give a crap!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Red_no51 Martin williams (@Red_no51) reported

    @ThreeUK being told by support the phone line is breaking up and they can't hear me is highly annoying when using your network to get support

  • WindupSkeleton Jonny (@WindupSkeleton) reported

    @NeoKuroTV @O2 @ThreeUK Oh damn, that bad huh?

  • sammy56373846 sammy (@sammy56373846) reported

    @ThreeUKSupport Hi, I got given my PAC Code by Three which I gave to my new network. They are saying the earliest date the transfer can be done is on August. This suggests that something has gone wrong on your end, and you haven't cancelled the contract/released my number...

  • leedsbee ǝǝqspǝǝl🇺🇦💔 (@leedsbee) reported

    @ThePollitt @EE @ThreeUK are equally sh*t. Offshored call centres really, really don’t help. Can’t help thinking the staff are harvesting personal data even though you have authenticated yourself before being connected to a human.

  • aysha_happy1 #FreeThoseInNeed (@aysha_happy1) reported

    Avoid @ThreeUK like the plague, worst coverage ever, 5g ain't 5g and their mobile hot-spot is a scam. Avoid at all costs you will be ripped off

  • avalard Robert J.E. Simpson (@avalard) reported

    I'm on the phone with @ThreeUK as I'm not happy with my service. The hold music is 'Don't Stop Now' by Dua Lipa. Choice lyrics: "Walk away, you know how Don't start caring about me now... Don't show up, don't come out... Walk away, you know how" Subtle much.

  • WardTaylor Ward Bond (@WardTaylor) reported

    @ThreeUK HI, Our 5G internet has been appalling for over a month and we cannot get any solution from your help line. Can you help? or we will have to leave and find a new supplier

  • Zeusisagoodboi ✨ unfriended✨ (@Zeusisagoodboi) reported

    I had been woth @ThreeUK for 3 years and never had an issue until I want to leave and telling me my last bill is a hell of a lot more then the final bill text, I'm really not happy and there customer service staff are so rude and unprofessional..

  • stxylo Stylus (@stxylo) reported

    Another day with ZEROOOOO network and roughly 4/5 dropped calls. We go again tomorrow 😩 @ThreeUK

  • carolestant Carole Stant (@carolestant) reported

    @ThreeUKSupport All over at the moment. Just seems to be less coverage than I used to have. Home is the worst.