3 (Three)

3 (Three) Outage Report in Ely, Cambridgeshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ely, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ely, Cambridgeshire, England 12/22/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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3 (Three) Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • SamCarvalho Samuel Carvalho #VoteBiden (@SamCarvalho) reported from Cambridgeshire, England

    Finally, both me and @ashleighjane are off long, 24 month mobile contracts and on a SIM only plan. Been a customer with @ThreeUK @ThreeUKSupport for over 9 years, always 24 month contracts. But as we outright own the latest iPhone’s we don’t need to upgrade or have a contract!

  • GeographyGe Sophie Gynn (@GeographyGe) reported from Newmarket, England

    @ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

  • Maxine_Ali_ Maxine-Ali Carter (@Maxine_Ali_) reported from March, England

    @ThreeUKSupport @ThreeUK I’ve been waiting most of the day for your help with my contract that I only took out yesterday and yet haven’t fully gotten the full use of what imma be paying for, really need to sort this please, thanks.

  • NittyNorth Anita North (@NittyNorth) reported from Cottenham, England

    @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

  • Maxine_Ali_ Maxine-Ali Carter (@Maxine_Ali_) reported from March, England

    @ThreeUKSupport hi I still haven’t got any of my data and I can’t text or call, singed up for a contract with you, please can you help? Been told to wait 24 hrs but my mum got a new one with EE and hers worked straight away! I don’t wanna go with EE I wanna give you a chance

  • 1066jacko steve jackson (@1066jacko) reported from March, England

    @Three_Is_Broken perhaps we should all give trading standards a call as clearly something is up, and I get the feeling that @ThreeUKSupport and @ThreeUK don’t give a crap!!

  • sldouglas88 Samuel Douglas (@sldouglas88) reported from Cambridgeshire, England

    @ThreeUKSupport Will do. The signal from my room isn't that great. 2 bars...

  • laurenabi_ loz 💋 (@laurenabi_) reported from Cambridgeshire, England

    @ThreeUKSupport I’d be stupid to stay with @VOXI_UK a second longer, they were pants

  • Maxine_Ali_ Maxine-Ali Carter (@Maxine_Ali_) reported from March, England

    @ThreeUK hi I need your help with my phone, I spoke to one of your employees about my phone not fully working and the number apparently isn’t connected to my phone

  • nutterguy Brendon Morgan (@nutterguy) reported from Cambridgeshire, England

    Gosh this is stupid. Come on @ThreeUK.

  • 1066jacko steve jackson (@1066jacko) reported from March, England

    @ThreeUK @ChelseaFC I’m just so gutted that a shower of **** company like Three sponsor my wonderful football team!! Could you not have sponsored Accrington Stanley or someone who at least needs your stolen cash!!

  • lucyfrog Lucinda Price Photos (@lucyfrog) reported from Cambridgeshire, England

    @ThreeUKSupport It’s cb4 and still showing as having a problem - meant to have been on call as a volunteer so quite frustrating

  • vtraveller vtraveller (@vtraveller) reported from Cambridgeshire, England

    What the hell @ThreeUK no network in Cambridge when I really needed it yesterday. Still down today. Three@Home also down. As far as I can tell, nothing, I mean nothing, is functional at the moment. I have two accounts, two devices, zero service, two locations. Seriously. FIX IT

  • h_tucks Hannah Tucker (@h_tucks) reported from Cambridgeshire, England

    @ThreeUKSupport No signal at all 😭😭

  • 1066jacko steve jackson (@1066jacko) reported from March, England

    @pudzey7 @ThreeUK @ThreeIreland The thing is, the guy is telling me I don’t have unlimited data. When I bloody pay for it 😂😂 randomly today I got a text telling me I am down to my last 14gb. And it appears @ThreeUK don’t monitor there twitter page!!

  • Hey_its_Rachael rachael🏳️‍🌈 (@Hey_its_Rachael) reported from Littleport, England

    @CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

  • lucyfrog Lucinda Price Photos (@lucyfrog) reported from Cambridgeshire, England

    My phone network is down (@ThreeUK ) so please email or dm if you are teting@to get hold of me

  • laurenabi_ loz 💋 (@laurenabi_) reported from Cambridgeshire, England

    Officially a @ThreeUK customer 🎉🎊

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • myarchives00 አርሴማ (@myarchives00) reported

    @ThreeUKSupport Yes I did, spoke to two different people: Manzar and Moiez Shaikh and my complaint number was : 3248 7667. I was told verbatim that bills raised in error can’t be cancelled at all by anybody even if I flagged it before you take the payment.

  • disabledgent Simon (@disabledgent) reported

    @ThreeUKSupport Hi I’m having trouble with registering my mobile broadband account I’ve not logged in for a while & now My3 website is saying can’t find a account with my number. I’ve tried to register and it’s saying that I need to connect to the broadband device which I am 😫

  • myarchives00 አርሴማ (@myarchives00) reported

    @ThreeUK is the worst phone service provider in the UK. Had a customer service provider explain to me that whilst my bill was raised in error, there is no one and nothing that Three can do to cancel the bill until I’ve paid it? 🫤 this nonsense is why moved providers

  • paulaloublake b l a k e (@paulaloublake) reported

    @ThreeUKSupport I’m in Barbados, yeah It says I have Roaming activated already on my plan but it’s not working

  • paulaloublake b l a k e (@paulaloublake) reported

    @ThreeUK how do I chat to someone to fix my data abroad which isn’t working.

  • thomasnewton Tom Newton (@thomasnewton) reported

    @katebevan @ThreeUK I'm still salty about it so I've looked it up - worldsim worked well for a week in South Africa in '19, but then top-ups stopped applying and their support was worse than useless. So try and find someone who isn't them.

  • HawkeyeAM Hawkeye Aerial Media 📸 (@HawkeyeAM) reported

    @ThreeUKSupport I have unlimited data but for some reason I have no signal I am currently in Kristiansund Norway 🇳🇴 where there is 4g and before you ask yes I have tried turning my phone in and off and also the data roming

  • katebevan Kate Bevan 🇺🇦 (@katebevan) reported

    @eltoof @ThreeUK I've not had any problems with Three but that is a shocking price

  • MatthewASBT matthew (@MatthewASBT) reported

    @ThreeUKSupport I haven’t had any service or signal since January. My phone is only usable when I have wifi. When I complained I have been pushed to the side by one of your managers. Disgusting treatment. I have evidence of the chat which I’m sending to the local papers

  • londonarsenal16 Kevin Oseman (@londonarsenal16) reported

    @ThreeUK why is the Internet so slow in E4?