3 (Three) Outage Report in Newmarket, Suffolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Newmarket, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent 3 (Three) outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport I am a three customer
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks
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Mark 'Jimmy' Hickford
(@M0MJH) reported
from
Clare, England
@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
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Sophie Gynn
(@GeographyGe) reported
from
Newmarket, England
@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.
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Ben Thapa
(@BenThapa82) reported
from
Ickleton, England
@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Here Be Dragons
(@A_J_Murphy1987) reported
@NathanTrout @Three_Is_Broken @ThreeUKSupport Have you tried turning it off and on again? Maybe you have particularly thick building walls? Maybe your SIM is faulty? -- Usual Three excuses for their useless network.
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Christopher Goodall
(@Realcgoodall) reported
@ThreeUK you guys have some of the loveliest online help staff. I should know as I’ve been messaging them pretty much daily for three weeks and they still haven’t managed to send out my proof of usage! Any chance of someone lending a hand here?
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Amy
(@HelloKilty) reported
@ThreeUKSupport worst customer service ever. My phone was stolen over a week ago getting a replacement is impossible! My order has been cancelled twice for no reason and no notice. I’ve wasted hours on the chat being passed from team to team and disconnected from the helpline!?
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Lisa Cannings
(@CanningsLisa) reported
@ThreeUK why does no one at THREE know about ESims?? I am shocked at the trouble I am having trying to get a QRcode. I’ve been told that you don’t do Esim. I’ve been told you do Esim but you have no customers using it so they don’t know what to do!!😡
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🏳️🌈 David - All Stars edition 🏳️🌈
(@davros1983) reported
@ThreeUK you were due to finish your repairs on the 5th In SS09PR it is now the 7th. Shittest 5g service by far. Pathetic.
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Alan Thompson
(@Thompa_1972) reported
@ThreeUK can you please explain why you took a £65 early redemption fee for a no longer needed contract, failed to cancel the contract then charge for 3 more months including £10 for not paying by dd before finally ending the contract?
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UncleSpontaneous 🇳🇬🇯🇲
(@real_amos) reported
@Nalliekah @ThreeUK Fammm same, literally had to cancel my whole contract, I'm fully tired
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Nigel Jones
(@planetf1) reported
@SMARTYMobileUK @ThreeUKSupport They eventually replied but still not getting much sense . Since tried two more locations and network is equally shockingly bad. Asked about cancellation yesterday and again today. Query not recognised yet. Abysmal service
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Broken Three UK
(@Three_Is_Broken) reported
@punit12 @ThreeUK That’s terrible but not uncommon. I hope you have anything in writing that you need as telephone conversations and notes are not recorded. Hope you get it sorted soon
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Persia
(@THE_REAL_PERSIA) reported
@ThreeUK is the worse company ever. I lost my phone last week Tuesday, all I requested was proof of blacklisting so I could get it replaced, its a week on and I've still had nothing, my insurance company said they have never heard of a phone company making a customer wait so long