3 (Three) Outage Report in Newmarket, Suffolk, England

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

• 
  Anita North (@NittyNorth) reported 1 minute ago from Cottenham, England

  @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

• 
  Paul (@paulhayward200) reported 2 minutes ago from Haverhill, England

  @ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready

• 
  Mark 'Jimmy' Hickford (@M0MJH) reported 12 minutes ago from Clare, England

  @gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.

• 
  Paul (@paulhayward200) reported 12 minutes ago from Haverhill, England

  @ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.

• 
  Chelsie (@chelsiemilton_) reported 13 minutes ago from Dalham, England

  @JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.

• 
  threestain (@threestain) reported 14 minutes ago from Great Shelford, England

  @ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively

• 
  Nigel Craft (@CraftyNigel) reported 15 minutes ago from Ely, England

  @ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks

• 
  threestain (@threestain) reported 17 minutes ago from Great Shelford, England

  @ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

• 
  Paul (@paulhayward200) reported 18 minutes ago from Haverhill, England

  @ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.

• 
  threestain (@threestain) reported 21 minutes ago from Great Shelford, England

  @ThreeUKSupport I am a three customer

• 
  Sophie Gynn (@GeographyGe) reported 32 minutes ago from Newmarket, England

  @ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

• 
  Ross Burton (@rossburton) reported 32 minutes ago from Dalham, England

  @katebevan @ThreeUK Three and Smarty (same network) in this house, nothing.

• 
  Phillip Parr (@wizpip) reported 32 minutes ago from Dalham, England

  The people I've spoken to so far who didn't get it were all on @ThreeUK; coincidence or dodgy network?

• 
  Lou 👸🏻 (@lrdoch) reported 44 minutes ago from Dalham, England

  So in a group chat with some friends most of the people on @ThreeUK didn’t get the emergency alert 👀

• 
  Paul (@paulhayward200) reported 48 minutes ago from Haverhill, England

  @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

• 
  Nigel Craft (@CraftyNigel) reported 49 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

• 
  Ben Thapa (@BenThapa82) reported 52 minutes ago from Ickleton, England

  @ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE

• 
  Paul (@paulhayward200) reported 58 minutes ago from Haverhill, England

  @ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  martyn hucknall. 🎗 (@MHucknall) reported 4 minutes ago

  @ThreeUKSupport Faulty phone, so I’m paying for something that doesn’t work, about 10 months and u don’t give a **** , 5 visits to the three shop, over 15 calls to India , still nothing, will never ever use 3 again

• 
  Grogu (@underthest0rm) reported 9 minutes ago

  @ThreeUKSupport cancelled my contract, moved my number & 3 txt me saying me next bill would be £0. then 3 weeks later i get txts and calls saying i've got a £50 bill and nearly £30 early termination to pay. then when trying to resolve i get hung up on. not to be a karen but, wtf yo?

• 
  chris rowntree (@toonarmy2013) reported 17 minutes ago

  @ThreeUKSupport hello i really need help i have a mobile wifi device and i want to upgrade it to a newer device but when i go to login it asks for a phone number of the device and the sim doesnt have a phone number, so i have no way of checking anything my account e.g remaning MB

• 
  David Peek (@P2EKY) reported 17 minutes ago

  @ThreeUKSupport can someone please help me with emailing my final bill for one of my accounts. I paid my final bill today but I have nothing to confirm. No, I cannot access it online so please contact me. Thank you.

• 
  Patrick Conway (@patcon17) reported 21 minutes ago

  @ThreeUK I have just been hung up on there at 8.00pm precisely. Never mind the fact that I was on the phone from 7.00pm. Your customer service is abysmal!

• 
  AshBennett (@realashbennett) reported 24 minutes ago

  @ThreeUK please please please, sort out your network, I have tried over the last 3/4 months to cancel my contract and you won’t let me but your mobile service is awful, I have been a three customer for a long time but I now want to leave because it’s so bad!

• 
  DarcChylde.UK (@darcchylde) reported 27 minutes ago

  I am surprised that I would be treated so badly by a company I have been a customer with for over 10 years. During this pandemic you have let me down countless times, and affected my life, not helped me at all. You should be ashamed at how you treat your customers. @ThreeUK

• 
  Jenny Chu (@Jenny_Chu_) reported 27 minutes ago

  My 5G service has now been out for 4 days! I am being referred to web customer service chat, but that is constantly unavailable. Can you let me know when the 5G service will be up and running again in EC1R? @ThreeUKSupport

• 
  𝖊𝖝𝖎𝖑𝖊 (@cyrodilicbrandy) reported 29 minutes ago

  @ThreeUKSupport So what the hell is up with the internet in this last week? Disconnects, reconnects, slow buffering, stopping, starting... router still in the same place as it always is. I've had only problems with this new router and contract.

• 
  AshBennett (@realashbennett) reported 32 minutes ago

  @ThreeUK I mean I can’t even get through a phone call with your tech team to sort anything, and I’ve got many friends who have left three recently because of how bad your service has become! You are not providing me with the service I’m paying for, my internet is fine but you’re