3 (Three) Outage in Newmarket, Suffolk, England

@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks

Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

@ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.

@ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.

@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

@ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready

@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

@ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.

@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

@ThreeUKSupport I am a three customer

@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively

@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE

@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.

@ThreeUK Never buy a Three PAYG sim. Typical Hutchison attitude. Absolute thieves. Bought 3 PAYG sim cards because the label said "GBP15 25GB". One would assume this means you get 25GB...but it doesnt...you pay GBP15....for NOTHING. Customer service will not help

@ThreeUKSupport I have been unable to use my phone for the past 3 weeks without being connected to Wi-Fi due to problems in my area and wondering if there is a timeline for this being resolved?

@ThreeUK came into shop! Will a 4G hub work in ST4 5ND yes! Guess what? Just about works! I had to walk over house and eventually at back window got a good enough signal 😡 thankfully I only bought 1 month! Oh I have moved to Lebara that way I ain’t stuck into a 12 month contract

@ThreeUKSupport @ThreeUK Can you guys explain why my reverse upgrade is still not complete after I was told 48 hours. Wtf is going on? I just want to reverse so I can upgrade in store instead of waiting till 16th of June website delivery date????

@ThreeUK I am very disappointed with your service. I have sent the phone back to you but want me to get the refund from the third party @MPD_Online. When they say they need the phone back to them. This has been going on for 6 months now. Very unhappy!

@ThreeUK No home Internet, No phone Internet in local area Very poor phone signal in local area. Sort it out Three.

@lerato_molekane @ThreeUK I remember how dope the jersey we wore when we won UCL was because of the detailing on it. But because of that stupid Logo in front I couldn't buy it lol

@ThreeUKSupport I've been trying to reset my password for 3 days now, but all I get is a screen saying theres technical issues. When will that be fixed?

@Cj_Kirin2 @ThreeUK Honestly I want to buy the new era kit but **** man this 3 I won’t kop again

@ThreeUK 1/2 hello last Wednesday I had a major heart attack on the Thursday your customer service team phoned me demanding £57 I tried to explain I was in hospital and had major heart attack I had to ask to speak to his supervisor again I supplied the information after demanding