3 (Three) outages and service status in Newmarket, England

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

• 
  Phillip Parr (@wizpip) reported 2 minutes ago from Dalham, England

  The people I've spoken to so far who didn't get it were all on @ThreeUK; coincidence or dodgy network?

• 
  Sophie Gynn (@GeographyGe) reported 10 minutes ago from Newmarket, England

  @ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

• 
  Lou 👸🏻 (@lrdoch) reported 12 minutes ago from Dalham, England

  So in a group chat with some friends most of the people on @ThreeUK didn’t get the emergency alert 👀

• 
  Nigel Craft (@CraftyNigel) reported 16 minutes ago from Ely, England

  @ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks

• 
  Paul (@paulhayward200) reported 16 minutes ago from Haverhill, England

  @ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.

• 
  Chelsie (@chelsiemilton_) reported 17 minutes ago from Dalham, England

  @JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.

• 
  threestain (@threestain) reported 26 minutes ago from Great Shelford, England

  @ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

• 
  threestain (@threestain) reported 27 minutes ago from Great Shelford, England

  @ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively

• 
  Mark 'Jimmy' Hickford (@M0MJH) reported 41 minutes ago from Clare, England

  @gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.

• 
  threestain (@threestain) reported 43 minutes ago from Great Shelford, England

  @ThreeUKSupport I am a three customer

• 
  Paul (@paulhayward200) reported 44 minutes ago from Haverhill, England

  @ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready

• 
  Paul (@paulhayward200) reported 48 minutes ago from Haverhill, England

  @ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.

• 
  Ben Thapa (@BenThapa82) reported 48 minutes ago from Ickleton, England

  @ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE

• 
  Paul (@paulhayward200) reported 52 minutes ago from Haverhill, England

  @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

• 
  Anita North (@NittyNorth) reported 54 minutes ago from Cottenham, England

  @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

• 
  Nigel Craft (@CraftyNigel) reported 54 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

• 
  Ross Burton (@rossburton) reported 55 minutes ago from Dalham, England

  @katebevan @ThreeUK Three and Smarty (same network) in this house, nothing.

• 
  Paul (@paulhayward200) reported 56 minutes ago from Haverhill, England

  @ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Jones (@sthelens101) reported 7 minutes ago

  @ThreeUKSupport can you dm me as I’m having issue transferring my eSIM to a device as I can’t get past your mfa on the website as it only sends a code to my mobile number

• 
  Sarah Eaton (@llamacroft) reported 12 minutes ago

  @ThreeUKSupport please inbox me regarding an issue thanks

• 
  Joe Tweeting. (@joeisstanding) reported 13 minutes ago

  I had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.

• 
  Danielle (@elektramonster) reported 18 minutes ago

  @ThreeUK As your signal is getting consistently worse, we were pleased to find that we could use Vodafone when 3uk isn't working (most of the time where we are currently) however it says Vodafone is a forbidden network! Can you explain this please?

• 
  joy thomS (@thomSJoy) reported 21 minutes ago

  @ThreeUK is anyone else having problems with @ThreeUK connection

• 
  Nicky Davis (@maisydaisy) reported 23 minutes ago

  @ThreeUK why are your customer service team so unhelpful. Asked a question about a recent issue over 30 minutes ago…still no help

• 
  Philip Carr (@PHILIPCARRUK) reported 24 minutes ago

  @ThreeUK why have you billed me for 5–6 months of line rental after I cancelled my SIM and moved my number to Vodafone? Now I “owe” £190+ due to your error. Take responsibility and fix this with CRS!

• 
  graham paterson (@grahampaterson9) reported 27 minutes ago

  @ThreeUK yet again i am having to contact you and i am no longer a customer of yours ! I have yet again had an email sent saying i am due money for an account that is closed. Can you sort this as i do not want this affecting my credit, if it does my lawyer will be in touch next

• 
  Legmo2 (@Legmo_2) reported 30 minutes ago

  @ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!

• 
  Andy  🇬🇧 🇺🇦 (@Andy2sn) reported 34 minutes ago

  Joined @ThreeUK i know signal in parts off UK are different. But wanna know since #three merged with Vodafone how’s the signal been. I’ve read that some people saying that since the merger Vodafone signal not been good