3 (Three) outages and service status in Newmarket, England

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

• 
  Ben Thapa (@BenThapa82) reported 58 seconds ago from Ickleton, England

  @ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE

• 
  Paul (@paulhayward200) reported 3 minutes ago from Haverhill, England

  @ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.

• 
  Lou 👸🏻 (@lrdoch) reported 8 minutes ago from Dalham, England

  So in a group chat with some friends most of the people on @ThreeUK didn’t get the emergency alert 👀

• 
  Paul (@paulhayward200) reported 8 minutes ago from Haverhill, England

  @ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready

• 
  Anita North (@NittyNorth) reported 16 minutes ago from Cottenham, England

  @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

• 
  Sophie Gynn (@GeographyGe) reported 19 minutes ago from Newmarket, England

  @ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

• 
  threestain (@threestain) reported 20 minutes ago from Great Shelford, England

  @ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

• 
  Paul (@paulhayward200) reported 23 minutes ago from Haverhill, England

  @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

• 
  Nigel Craft (@CraftyNigel) reported 32 minutes ago from Ely, England

  @ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks

• 
  threestain (@threestain) reported 33 minutes ago from Great Shelford, England

  @ThreeUKSupport I am a three customer

• 
  threestain (@threestain) reported 36 minutes ago from Great Shelford, England

  @ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively

• 
  Paul (@paulhayward200) reported 36 minutes ago from Haverhill, England

  @ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.

• 
  Phillip Parr (@wizpip) reported 40 minutes ago from Dalham, England

  The people I've spoken to so far who didn't get it were all on @ThreeUK; coincidence or dodgy network?

• 
  Ross Burton (@rossburton) reported 45 minutes ago from Dalham, England

  @katebevan @ThreeUK Three and Smarty (same network) in this house, nothing.

• 
  Nigel Craft (@CraftyNigel) reported 49 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

• 
  Mark 'Jimmy' Hickford (@M0MJH) reported 50 minutes ago from Clare, England

  @gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.

• 
  Paul (@paulhayward200) reported 55 minutes ago from Haverhill, England

  @ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.

• 
  Chelsie (@chelsiemilton_) reported 59 minutes ago from Dalham, England

  @JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Álvaro Pétrus (@AcgbPetrus) reported 7 minutes ago

  @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

• 
  Joanne (@J08NNE) reported 7 minutes ago

  @EmmaAndrews95 @ThreeUK @iD_Mobile_UK thanks, my issue is with the broadband since this morning. I've reported it to support and they tried to troubleshoot it, then just said similar to the attached "we are aware of a problem and working to resolve it"

• 
  Tristan Lane (@Tristan27856485) reported 11 minutes ago

  @ThreeUK @VodafoneUK seriously what are doing with the network in Cambridgeshire?

• 
  Emma Andrews (@EmmaAndrews95) reported 11 minutes ago

  @ThreeUK @iD_Mobile_UK your coverage is down in the Hull area, my partner cannot get any phone signal today so cannot make calls or texts and has no Internet!

• 
  John 🇬🇧🇪🇺 (@Iwantmytrain) reported 12 minutes ago

  When @ThreeUK split their bills so you now get a separate bill for airtime and the device, it became the biggest inconvenience for the customer. Convenient for Three, not their customers. TERRIBLE idea.

• 
  matt sephton (@gingerbeardman) reported 12 minutes ago

  @ThreeUKSupport any updates on the ongoing service degradation in Liverpool L5 Mere Lane area? thanks

• 
  janice hughes (@jandh65) reported 12 minutes ago

  @ThreeUK How do you make a complaint? Little to no internet/phone service at home for 18 months. Chat is useless. Stores are no help! Sent a letter to the complaints team they write back telling you to go on the usless chat!! Appalling customer service.

• 
  Mushtaq Khan (@mushtaqkhan7637) reported 19 minutes ago

  @ThreeUKSupport why is the service so crap I’ve been having problems for about two weeks now it’s ridiculous Birmingham area it just hit and miss

• 
  「Fictitious Person」🏴‍☠️ (@Good_Bye_Earth) reported 30 minutes ago

  @ThreeUK Hi, please can you provide a email address to make a formal complaint. I have tried your phone numbers and get cut off. I have tried click the chat now button and doesn't work. Please provide an email address please

• 
  Gbolahan Obisesan💚 (@GreatObisesan) reported 34 minutes ago

  @ThreeUKSupport been noticing very in consistent network & unreliable data coverage in London! Can @ThreeUKSupport offer any clear explanation or indication of if this issue has been picked up and being resolved? Highly irritating service at this stage!