3 (Three) outages and service status in Newmarket, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Newmarket, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Newmarket, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Nigel Craft (@CraftyNigel) reported from Ely, England@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks
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Phillip Parr (@wizpip) reported from Dalham, EnglandThe people I've spoken to so far who didn't get it were all on @ThreeUK; coincidence or dodgy network?
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Paul (@paulhayward200) reported from Haverhill, England@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Ben Thapa (@BenThapa82) reported from Ickleton, England@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
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Anita North (@NittyNorth) reported from Cottenham, England@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Nigel Craft (@CraftyNigel) reported from Ely, EnglandJoined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Paul (@paulhayward200) reported from Haverhill, England@ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.
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Paul (@paulhayward200) reported from Haverhill, England@ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready
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threestain (@threestain) reported from Great Shelford, England@ThreeUKSupport I am a three customer
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Sophie Gynn (@GeographyGe) reported from Newmarket, England@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
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Mark 'Jimmy' Hickford (@M0MJH) reported from Clare, England@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.
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Chelsie (@chelsiemilton_) reported from Dalham, England@JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.
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Paul (@paulhayward200) reported from Haverhill, England@ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.
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threestain (@threestain) reported from Great Shelford, England@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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threestain (@threestain) reported from Great Shelford, England@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
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Ross Burton (@rossburton) reported from Dalham, England@katebevan @ThreeUK Three and Smarty (same network) in this house, nothing.
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Lou 👸🏻 (@lrdoch) reported from Dalham, EnglandSo in a group chat with some friends most of the people on @ThreeUK didn’t get the emergency alert 👀
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Paul (@paulhayward200) reported from Haverhill, England@ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Lewis (@punt_sharon) reported@ThreeUKSupport Please advice who I contact regarding signal failure it has been ridiculous for a week I swear I will sue you for incompetency and stress Please advice who my solicitor rights to Because under the consumer act I am entitled to a good service or compo
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huey freeman (@80iishh) reported@ThreeUK @ThreeUKSupport you guys will never know peace in this life.
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Mahmut Tör (@MahmutTor) reportedDear @virginmedia and @ThreeUK One of you cut our broadband service, the other one doesn’t provide mobile signal even though we pay both of you. could you supply some pigeons please?
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Alf ❤️🔥 (@IndieDevFire) reported@robj3d3 @ThreeUK Use TOTP 2FA instead of Texts. It's safer and you avoid this problem
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the_bearded_courier 🇬🇧 🏴 (@bearded_courier) reportedAnd for the previous 22 days you will have charged me £9.88. How on earth does this make any sense what so ever. So now instead of keeping me as a customer I will be moving all four of these plans to another network. Seems 20+ years of loyalty means zip in the world of @ThreeUK
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David (@princelawanii) reportedThree Mobile, you frustrate me with how ****** the network has been over the past few weeks. @ThreeUK
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Mark Baroney (@bardne53756) reported@ThreeUK have refused to cancel my broadband and told me I need to go 17 miles to nearest store to sort. Had to file complaint as unable to do so. Terrible customer service.
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Geordie Viking (@GeordieViking) reported@ThreeUKSupport I had a email come through to top up or my number will stop working. But Id also like to looking at grtting it converted to an eSIM as I live abroad. How can I do that? I cant login to the Three app.
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Steve Blair (@UniversalExile) reported.@ThreeUK .@ThreeUKSupport Having been a customer for a number of year had an awful experience yesterday with your upgrade team. Including being lied to! Very disappointing and no new handset arriving. Seriously considering another provider.
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fèyí 𖤓 ° ⋆.ೃ࿔*:･𓂃⋆｡˚ ◌𓈒𖡼 (@MissFeyi) reportedI’ve had no signal all day @ThreeUK @ThreeUKSupport