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3 (Three)

3 (Three) outages and service status in Newmarket, England

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Newmarket, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Ickleton, England

    @ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE

  • threestain
    threestain (@threestain) reported from Great Shelford, England

    @ThreeUKSupport I am a three customer

  • lrdoch
    Lou 👸🏻 (@lrdoch) reported from Dalham, England

    So in a group chat with some friends most of the people on @ThreeUK didn’t get the emergency alert 👀

  • CraftyNigel
    Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

  • GeographyGe
    Sophie Gynn (@GeographyGe) reported from Newmarket, England

    @ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

  • CraftyNigel
    Nigel Craft (@CraftyNigel) reported from Ely, England

    @ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.

  • wizpip
    Phillip Parr (@wizpip) reported from Dalham, England

    The people I've spoken to so far who didn't get it were all on @ThreeUK; coincidence or dodgy network?

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.

  • threestain
    threestain (@threestain) reported from Great Shelford, England

    @ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.

  • rossburton
    Ross Burton (@rossburton) reported from Dalham, England

    @katebevan @ThreeUK Three and Smarty (same network) in this house, nothing.

  • chelsiemilton_
    Chelsie (@chelsiemilton_) reported from Dalham, England

    @JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready

  • NittyNorth
    Anita North (@NittyNorth) reported from Cottenham, England

    @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

  • M0MJH
    Mark 'Jimmy' Hickford (@M0MJH) reported from Clare, England

    @gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.

  • threestain
    threestain (@threestain) reported from Great Shelford, England

    @ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • leedsbee
    ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported

    @ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)

  • crb22462
    Ashlar1 (@crb22462) reported

    @ThreeUK complaining on CS I NEED to cancel my son's contract THAT I AM the account holder off.But you can't seem to allow me access with your ridiculous security The phone is OFF so I won't get the TEXT if I call him and ask for the email code I have to end the call.🤬🤬🤬

  • tommycraigcsc
    Tommy Craig CSC (@tommycraigcsc) reported

    @ThreeUK an absolute joke of a customer services no use to anyone.

  • hannahkozak
    hannah kozak (@hannahkozak) reported

    @dean_spenccc @ThreeUK As if they are going to read your stupid tweet. What a loser.

  • AcgbPetrus
    Álvaro Pétrus (@AcgbPetrus) reported

    @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport @VodafoneUK B43 Birmingham dreadful service.

  • ScarfNikki
    Nikki Scarf (@ScarfNikki) reported

    @ThreeUK keep getting texts about an unpaid bill, no one can help me as I cant remember the number

  • thatdunleavy
    hannah dunleavy (@thatdunleavy) reported

    @ThreeUK What's going on with there being no service in Cambridge today? The chatbot is asking for patience, but I'm running out of it.

  • ziontree
    Zion Lights (@ziontree) reported

    Calling out @ThreeUK @ThreeUKSupport for the worst customer service I’ve ever experienced. Company keeps charging me for a cancelled service, but their staff can’t understand or resolve it. Filed a complaint via the website, which they marked as resolved - without resolving it.

  • Nehajp1
    Neha Patel (@Nehajp1) reported

    @ThreeUK no network in my area for months. How do you plan to compensate the fact it's taking so long to fix the issue?!