1. Home
  2. Companies
  3. 3 (Three)
  4. Newmarket, England
3 (Three)

3 (Three) outages and service status in Newmarket, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Ickleton, England

    @ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

  • threestain
    threestain (@threestain) reported from Great Shelford, England

    @ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready

  • M0MJH
    Mark 'Jimmy' Hickford (@M0MJH) reported from Clare, England

    @gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.

  • CraftyNigel
    Nigel Craft (@CraftyNigel) reported from Ely, England

    @ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks

  • NittyNorth
    Anita North (@NittyNorth) reported from Cottenham, England

    @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

  • GeographyGe
    Sophie Gynn (@GeographyGe) reported from Newmarket, England

    @ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

  • threestain
    threestain (@threestain) reported from Great Shelford, England

    @ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively

  • threestain
    threestain (@threestain) reported from Great Shelford, England

    @ThreeUKSupport I am a three customer

  • CraftyNigel
    Nigel Craft (@CraftyNigel) reported from Ely, England

    Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • INSAFI786
    Innocent Kashmiri 🇬🇧 (@INSAFI786) reported

    @ThreeUKSupport I have phone Contract but Your Service is give us tag of 5G but 5G working like 2G

  • mentazm
    Mentazm (@mentazm) reported

    Can't get a 4G signal in EH6 @ThreeUKSupport stuck on H+ and it's too slow to do anything

  • KarlosW
    Karl Wardlaw (@KarlosW) reported

    @ThreeUKSupport The old Sim only shows as being able to make emergency calls. Had an email saying 3-5 days and a tracking number. However, it doesn't say who is delivering the sim so am unable to track it

  • ClownDodger
    Clown Dodger (@ClownDodger) reported

    @ThreeUK Every football game I cannot get more than 2mbps download, but 6mbps upload. An hour after a game I can get 7 to 10mbps download. Please explain. Am I paying for a service you can't supply?

  • ReeceMayberry
    Reece Mayberry (@ReeceMayberry) reported

    @ThreeUKSupport & have been told it doesn't exist. So hence my question, why issue an order reference number if you cannot use it to follow up on an order! Here customer, have a ref number you can do nothing with, because we can't use it & guess what, neither can you, but it looks good

  • Will_vorine
    Will (@Will_vorine) reported from Glasgow, Scotland

    @ThreeUKSupport how do I put a official complaint in? Stuck with 5G broadband HUB contract where I don't get 5G! I get 4g but it's patchy at best. My ADSL is faster with Sky! I've asksd for help multiple times to fix via email! Calls! Social media, chat. Nothing done to fix 1/2

  • lewis78644893
    lewis (@lewis78644893) reported

    @ThreeUK don't go to this company they take the piss out of you I had phone since January and had to large bills from debt collectors we had no emails or. Messages and the phone I don't even have anymore due to issues and I try cancelling it but then a large bill come again

  • dirtymercedesx
    Daedra Dare 🖤 Danke Seb 🖤💛❤️ (@dirtymercedesx) reported

    **** @ThreeUK after not being able to use my phone for a month I've now been billed for two months this month when they said I'd get a credit LOL, robbing bastards.

  • jjLondon1234
    J (@jjLondon1234) reported

    @ThreeUKSupport That's so bad. Your team send end off 2022. I would have cancelled my account in the cooling period if I had know the truth.

  • hockeynutta
    Val (@hockeynutta) reported

    @ThreeUK no internet AGAIN! AB42 0PE update please not just the standard we’re sorry we’re attending an issue…when will it be on 😡😡