3 (Three) Outage Report in Newmarket, Suffolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport I am a three customer
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Mark 'Jimmy' Hickford
(@M0MJH) reported
from
Clare, England
@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks
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Ross Burton
(@rossburton) reported
from
Dalham, England
@katebevan @ThreeUK Three and Smarty (same network) in this house, nothing.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.
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Phillip Parr
(@wizpip) reported
from
Dalham, England
The people I've spoken to so far who didn't get it were all on @ThreeUK; coincidence or dodgy network?
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
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Lou 👸🏻
(@lrdoch) reported
from
Dalham, England
So in a group chat with some friends most of the people on @ThreeUK didn’t get the emergency alert 👀
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.
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Chelsie
(@chelsiemilton_) reported
from
Dalham, England
@JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready
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Ben Thapa
(@BenThapa82) reported
from
Ickleton, England
@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
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Sophie Gynn
(@GeographyGe) reported
from
Newmarket, England
@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sport Soccer Football cards as investments
(@rarecards_fcc) reported
@ThreeUK Three offered free data roaming but says, "you lost data connectivity because you left your home network with data tuned off". Ever heard of Flight Mode, Three? Even ferries lose signals. Don't believe Three free roaming data, not even when @MartinSLewis says so
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MightyK: Doolally Mood Boy
(@MrJoestarsBro) reported
@ThreeUK hey, you got a good explanation for why your Internet has once AGAIN been absolutely terrible these past few days? I'm paying £24 for this now since the price hike by and is like some actual Internet.
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Holly Jacob
(@Cracka16) reported
@ThreeUKSupport Sometimes I have no signal or connection even though I have full bars and 4G showing on my phone. My signal breaks when I’m making a phone call even if I haven’t moved nor has the other person. Very unhappy with my service
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JohnnyP66
(@werkware) reported
@ThreeUKSupport The complaint was raised about five days ago they Sent me a text saying that it was resolved. Even though it wasn’t resolved I just don’t particularly wanna talk to anybody because it’s the same lies and excuses
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Jemaine
(@reigningjem) reported
@ThreeUKSupport can someone PLEASE help me!
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John Broomfield
(@boomboomtft) reported
@ThreeUKSupport I can sign in not problem on the website.
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JohnnyP66
(@werkware) reported
@ThreeUKSupport My question to you was why is your customer service so bad?
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DAVID
(@dubbs87) reported
Some piss poor mobile phone signal around leicester today .having to work in silence as apparantly @ThreeUK are working on services .thanks for nothing you losers
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Anita 💙
(@Neatamos) reported
@ThreeUK I have been on with your network team for nearly 2 hours as I have. Network coverage for 2 days. And resolution could take 7 days or more. You refuse to cancel one of my 2 contracts yet both are impacted! Yadav is currently refusing to transfer or escalate my complaint!
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Chris Wass
(@CJWass) reported
@ThreeUKSupport Been promising for phones for 2+ years now… support promised me I’d be enrolled in a trial last week… (transcript from chat as proof) guess what… nothing… another failed promise. Can’t wait for my contract to end so I can leave this backwards network