3 (Three) Outage Report in Newmarket, Suffolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (59%)
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Phone (18%)
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Total Blackout (13%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent 3 (Three) outage reports came from the following cities: Ely and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Phone | |
| Ely |
Internet | |
| Newmarket |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Ross Burton
(@rossburton) reported
from
Dalham, England
@katebevan @ThreeUK Three and Smarty (same network) in this house, nothing.
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Lou 👸🏻
(@lrdoch) reported
from
Dalham, England
So in a group chat with some friends most of the people on @ThreeUK didn’t get the emergency alert 👀
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Phillip Parr
(@wizpip) reported
from
Dalham, England
The people I've spoken to so far who didn't get it were all on @ThreeUK; coincidence or dodgy network?
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Chelsie
(@chelsiemilton_) reported
from
Dalham, England
@JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.
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Sophie Gynn
(@GeographyGe) reported
from
Newmarket, England
@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport I am a three customer
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
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Ben Thapa
(@BenThapa82) reported
from
Ickleton, England
@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Mark 'Jimmy' Hickford
(@M0MJH) reported
from
Clare, England
@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Bevan
(@dav998765544) reported
@ThreeUKSupport can you tell me why data speeds are down so low around np70lw please
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Grant - 🧑💻
(@grantdotdev) reported
Have you ever seen a company send your full bank details in plain text within the content of an email ? This is what @ThreeUK just did to me and it’s very troubling. I’m awaiting their customer service team to contact me tomorrow to rectify this huge oversight in their security
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Digital Power Promotions
(@dmbird946) reported
@ThreeUKSupport internet on phone is still down 5th day your service is terrible and customer service is worse they are abroad and don't care that your internet is not working they are rude. This is stressful when I'm supposed to be relaxing after work £36 a month I want a refund
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Ethan
(@ethanms10) reported
@ThreeUKSupport Wonderful as usual, it’s not fixed it and now he has an international dial tone but it’s now saying the subscriber is not in service.. this is a actual joke, can you escalate and work out what’s happening here? I can’t get hold of my own farther because of Three’s incompetence
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RachT234
(@RachT234) reported
@ThreeUK @ThreeUKSupport Accessibility isn't just about offering Relay UK — it’s about how your staff treat people using it. When reps are impatient or clearly untrained, it turns an “accessible” option into yet another barrier. @ThreeUK, disabled customers deserve better than this. Part 3/4
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RachT234
(@RachT234) reported
Seriously, @ThreeUK @ThreeUKSupport — over 30 minutes on the phone/relay just to get £1.39 credited back to my account, after all the stress and inconvenience you caused when I tried to cancel/switch. You really need to do better. Part 1/4
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Kenny Jaymes. Slava Ukraine.
(@DJKennyJaymes) reported
@ThreeUKSupport Hello Pete. I restarted my device, reset the network settings before I posted on here. As you will see, 2 other people reporting same issue here. It is Three issue "We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing."
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Paul 🔱#Sovereign 🇬🇧
(@LFCSovereign61) reported
@ThreeUK Will this much publicised and vaunted merger with @VodafoneUK mean my data will actually start working properly and not take forever loading websites and playing videos? I won’t hold my breath as this problem has been going on longer than I can remember.
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Brompton on Swale Pest Control
(@BOSpest_control) reported
@ThreeUKSupport Cheers but the problem is a bought the hub second hand as you guys wouldn’t send me the 5g hub as I’m in a 4g area (even though it’s a better hub even for 4g) so I’m buggered. Back on to vinted to find a new hub 😭. Appreciate your help though. Been a customer nearly 20years
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Kenny Jaymes. Slava Ukraine.
(@DJKennyJaymes) reported
@ThreeUKSupport No data signal in Loughborough. Has taken 45 mins just to get X to load so I can post this. No 5G, only 4G but thats not worth having? I am working from home today, I need a 5G signal...