3 (Three) outages and service status in Newmarket, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Newmarket, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Newmarket, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Paul (@paulhayward200) reported from Haverhill, England@ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready
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Anita North (@NittyNorth) reported from Cottenham, England@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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threestain (@threestain) reported from Great Shelford, England@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
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Paul (@paulhayward200) reported from Haverhill, England@ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.
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Nigel Craft (@CraftyNigel) reported from Ely, England@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks
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Lou 👸🏻 (@lrdoch) reported from Dalham, EnglandSo in a group chat with some friends most of the people on @ThreeUK didn’t get the emergency alert 👀
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Mark 'Jimmy' Hickford (@M0MJH) reported from Clare, England@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.
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Sophie Gynn (@GeographyGe) reported from Newmarket, England@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
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Nigel Craft (@CraftyNigel) reported from Ely, EnglandJoined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Ross Burton (@rossburton) reported from Dalham, England@katebevan @ThreeUK Three and Smarty (same network) in this house, nothing.
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threestain (@threestain) reported from Great Shelford, England@ThreeUKSupport I am a three customer
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Paul (@paulhayward200) reported from Haverhill, England@ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.
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threestain (@threestain) reported from Great Shelford, England@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Ben Thapa (@BenThapa82) reported from Ickleton, England@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
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Paul (@paulhayward200) reported from Haverhill, England@ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.
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Chelsie (@chelsiemilton_) reported from Dalham, England@JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.
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Paul (@paulhayward200) reported from Haverhill, England@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Phillip Parr (@wizpip) reported from Dalham, EnglandThe people I've spoken to so far who didn't get it were all on @ThreeUK; coincidence or dodgy network?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Chappell (@MarkChappe93649) reported@ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom
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Ste McPartland (@SteMcP) reported@ThreeUK I have not been able to login to your rewards app for over a week. Trying reinstalling, registering, new password. Nothing works
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport why is the signal (internet) so poor in B43 Great Barr Birmingham? @VodafoneUK
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Harriet (@HjRobins) reportedI switched away from @ThreeUK because their customer service agent told me they have blazing fast 5G speeds of up to 100Mbps. I said that's awful. They said it's 100MB per second. I asked them to clarify. And they said it is 100 Mbps but I can pay £4 extra for high speeds. Awful.
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onerealbeanie (@onerealbeanie) reported@ThreeUK I live in County Durham. CS on 333 told me that there is a long standing issue in my area that Three can't fix due to "network limitations". Why do you sell services to County Durham residents when you refuse to fix issues, take ownership and provide explanations?
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Stupid Dog (@stoopidiztdog) reported@ThreeUK Phone stolen and had a new SIM that I can't activate, because I need an OTP sent to the number to login to MyThree account! Poor user experience. How can you guys not have figured this out?
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BritainAnon (@BritainAnon) reported@ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!
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John F (@JohnF74683580) reported@ThreeUK any issues in Coventry CV2 area ? The whole network is down
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Cornish Darren Fewins (@Darren_Fewins) reportedOne of the reasons I will never use @ThreeUK is because as a non-customer, they call me frequently to irritate me about its network. Then they slam the phone down on me when I ask them how they got my number. . How on Earth do they think this is good for attracting new customers?
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Keith (@Keith5978673925) reported@ThreeUK When will the tower in Ab11 be fixed? It’s been down for maintenance for 9 weeks now. 2MBPS download speeds just don’t cut it. Ask EE to borrow a competent engineer.