3 (Three) Outage Report in Newmarket, Suffolk, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at 3 (Three)
3 (Three) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent 3 (Three) outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Internet | |
| Ely |
Phone | |
| Cambridge |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.
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Ben Thapa
(@BenThapa82) reported
from
Ickleton, England
@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Chelsie
(@chelsiemilton_) reported
from
Dalham, England
@JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Sophie Gynn
(@GeographyGe) reported
from
Newmarket, England
@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport I am a three customer
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Mark 'Jimmy' Hickford
(@M0MJH) reported
from
Clare, England
@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Junaid
(@Junaid19980) reported
@ThreeUK so I paid for a month unlimited mobile data and the speeds are pretty slow. I needed it bc my Internet was playing up but I'm not even reaching 5 mbps on your data at times
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Barber Ella
(@Biddi_babs) reported
@ThreeUKSupport He never received the handset. He left the store & immediately rang & cancelled the contract. He'd made the order the night b4 & only went 2 collect when he got a text saying it had been delivered 2 that store. I'm not sure what happened 2 the handset. Never received/used it. 2/2
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Tom Graves
(@tetradian) reported
@ThreeUKSupport Three times now @ThreeUK has billed me for the _same_ cancel, @ThreeUKSupport . I get repeated threats and demands for money from you via phone-calls in the middle of the night; I can't get through to Customer Service or your help-line. /contd/
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Pritesh Kataria
(@pritesh1978) reported
@ThreeUKSupport We are now 1.5weeks on and still no delivery. After speaking to 20 odd advisers, I'm still being lied to and given false information. To date, no manager has called me back despite 15 requests. This type of service will be an ombudsman's dream! No one should ever trust Three!
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KathrynHarrop90
(@KathrynHarrop90) reported
@ThreeUKSupport Okay, but we all know that the 3G signal will eventually be turned off in favour of 4G and 5G. Not really a long term solution
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jen_f16
(@jen_f16) reported
@ThreeUKSupport How do I do that? The app hasn't worked for ages and it's very concerning it brings up my boyfriends account - surely this is a data/security concern/issue
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Angela B
(@a_b1958) reported
@ThreeUKSupport hi. Paid for £15 credit earlier. Money taken from my bank but have not received credit on my phone. Any help??
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Terence Herming
(@HermingTerence) reported
@CFCRabbit @ChelseaFC @ThreeUK fake joke virus and completely unecassary lockdowns! Now they want to inject everyone with poison. This lockdowns will never end but the Sun (Saint Michael) can save us, our only hope. Now chemtrails make sense don't they.
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Lorh 🦋
(@GyLorh) reported
@ThreeUK can someone please help? I have received no verification to authorise my password change
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tony bright
(@tonybri63983531) reported
@ChelseaFC @ThreeUK Manager Lampard please support me