3 (Three) Outage Report in Newmarket, Suffolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (26%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent 3 (Three) outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Internet | |
| Ely |
Phone | |
| Cambridge |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.
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Ben Thapa
(@BenThapa82) reported
from
Ickleton, England
@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport I am a three customer
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Sophie Gynn
(@GeographyGe) reported
from
Newmarket, England
@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Mark 'Jimmy' Hickford
(@M0MJH) reported
from
Clare, England
@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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BengalBrian #BriansForIndy🏴
(@BrianBengal) reported
@ThreeUKSupport Have already been through that process twice. I am getting to cancel, so respect for that. But honestly, you should have infrastructure capable of delivering. My Three mobile is perfect on 5G. Was told your home broadband is not on same network. Not good enough.
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i sucked her tits or whatever
(@bronco_lane2002) reported
@ThreeUKSupport Link isn’t loading right on mobile. So, is it expected there’s an issue? I really need to be able to make calls. Shall I just use my old sim until it says I can swap?
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i sucked her tits or whatever
(@bronco_lane2002) reported
@ThreeUKSupport Same network, just an upgrade. An additional sim came in my new iPhone packaging so I swapped it
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Wzlet
(@radek_ratel) reported
@ThreeUKSupport There is little you can do for now. I have to wait for a new SIM to see if that's the issue. Agent had no other answers, and instead resorted to fishing for KPI stats and referral bonuses. As a general feedback, tech support should /not/ be upselling.
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Julie castles 🇬🇧
(@castles1970) reported
After 4 weeks of trying I still don’t have a new phone or upgrade 😡Another case has been opened and unresolved - meanwhile I’m apparently a much valued long term customer 🙄 Funny way to show it @ThreeUK Please note your customer service may be polite but absolutely useless!!!
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Suhail Ahmed
(@SuhailAmed) reported
@ThreeUKSupport I don't think so any complnt was raised, one of the manager just straightaway told me to find anthr service provider & issued PAC code. I study so need Internet most of the time but even in central London i had Internet connection. I paid 4 service i didn't receive.
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Stephen Severn
(@StevoSevern) reported
@ThreeUKSupport Still not working … what’s the latest?
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Sarah
(@sarahmufc93) reported
Update on phone gate. - Eventually I managed to cancel my contract with @EE. It’s going to cost me £220 when they can’t fulfil the services - got to love “we can’t guarantee indoor coverage” small print. - I’ve gone to @ThreeUK, got the iPhone SE 2022. £40 v £58 I was paying.
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Sarah
(@sarahmufc93) reported
- Gone with @ThreeUK as Steffan has no issue with phone signal here. Unlimited mins/texts/GB. - Frankly I’m pissed off I’m having to shell out £220 when it’s not my fault I can’t make or receive calls in my own house but I’d rather take the hit for a phone that works.
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Wzlet
(@radek_ratel) reported
Also, shoutout to @ThreeUKSupport live chat for not resolving the issue, harassing me to state the issue was resolved, and then trying to sell me additional contracts and special offers in the middle of a Cost of Living crisis. A /truly/ satisfying support contact. First class.