3 (Three) Outage Report in Newmarket, Suffolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent 3 (Three) outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Ely |
Phone | |
| Cambridge |
Total Blackout | |
| Cambridge |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Sophie Gynn
(@GeographyGe) reported
from
Newmarket, England
@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready
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Mark 'Jimmy' Hickford
(@M0MJH) reported
from
Clare, England
@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.
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Ben Thapa
(@BenThapa82) reported
from
Ickleton, England
@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport I am a three customer
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin McNamara
(@KevinMcNamara6) reported
@ThreeUK congratulations for the worst customer service that I have ever experienced. I’ve had a contract with you for 12 years. It is now getting cancelled!
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Kevin McNamara
(@KevinMcNamara6) reported
@ThreeUKSupport The customer service is so bad that I have now taken a contract out elsewhere. Your customer service team are the worst ever. I have a complaint reference which should have allowed me to cancel the contract. I have no access to the account.
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Kevin McNamara
(@KevinMcNamara6) reported
@ThreeUKSupport I took the contract out for my daughter. The phone was stolen so I have no access to the My3 app and I can’t remember the memorable password. No one is offering any solutions. Apparently there are no managers available, no one can help either I’m told!
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Scott “Future” Felstead
(@scottfuture) reported
@ThreeUKSupport I have the maximum credit score, you can’t get a better one, but was declined on a sim only deal. No help on the phone. Do I go to another network instead?
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Gary Derwin
(@gary_derwin) reported
@ThreeUKSupport Yeh no service and the app says my number isn’t a 3 number
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bb
(@adfzain) reported
@paperplanss @ThreeUKSupport nah i got a customer related enquiry 😭😭😭
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Jack
(@J4CK_97) reported
@ThreeUK @ThreeUKSupport I’m still waiting for Apple Watch support :(
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Peyee Chen
(@PeyeeChen) reported
The ONE day of the year I actually need to call someone is the day @ThreeUK chooses to do work on the signal tower. 🙃 #fml
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Liz
(@LizDiRs) reported
@ThreeUKSupport Hey Mark, Yep, we use one of your routers directly from three and have a package, if its slow we look at the status checker and it says why etc and we wait it out. Bit shocked that today it says this, especially as its unworkably slow today
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Jonathan Carr
(@jonathancarr88) reported
@ThreeUK I've been on hold with SquareTrade insurance for 2 hours this morning. No ones answering. Can't file claim online as it says it's wrong IEM. Need to get this resolved, can someone help?