3 (Three) Outage Report in Newmarket, Suffolk, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (53%)
-
Phone (19%)
-
Total Blackout (18%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent 3 (Three) outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Internet | |
| Ely |
Phone | |
| Cambridge |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
-
Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
-
Mark 'Jimmy' Hickford
(@M0MJH) reported
from
Clare, England
@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.
-
Sophie Gynn
(@GeographyGe) reported
from
Newmarket, England
@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
-
Chelsie
(@chelsiemilton_) reported
from
Dalham, England
@JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.
-
Phillip Parr
(@wizpip) reported
from
Dalham, England
The people I've spoken to so far who didn't get it were all on @ThreeUK; coincidence or dodgy network?
-
threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
-
Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
-
Lou 👸🏻
(@lrdoch) reported
from
Dalham, England
So in a group chat with some friends most of the people on @ThreeUK didn’t get the emergency alert 👀
-
threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport I am a three customer
-
Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.
-
Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready
-
threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
-
Ben Thapa
(@BenThapa82) reported
from
Ickleton, England
@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
-
Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks
-
Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.
-
Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.
-
Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Alex MS
(@archifishal) reported
@ThreeUKSupport T-Mobile is the only one of those available locally unfortunately, and still behaving the same after manually connecting. A friend suggested maybe there's a T-Mobile limit on amount of 3G data and then they drop you down to 2G, but I don't recall reading that on Three's pages.
-
Sohail Noor
(@snoor786) reported
@ThreeUKSupport Every other department tells me the same. Why can't 3 tell us what the problem is? Do you expect your customers to accept a service that only works intermittently without a satisfactory explanation? You are treating us very poorly by continuing to fob us off with false deadlines.
-
Jon Smith
(@jonsmithmusic_) reported
@ThreeUKSupport Several times Square Trade has "escalated" the issue, but to no avail. Now they are telling me that Three has actually cancelled my insurance! What have I been paying every month for? And I can't get through to your help line because it requires me to dial numbers (broken phone)
-
Jon Smith
(@jonsmithmusic_) reported
@ThreeUKSupport Unhelpful advice as I've been calling every day this week with no solution proposed.
-
Jordan
(@Jordan1321) reported
@ThreeUKSupport Im struggling to get that proof of purchase from carphone warehouse. I’ve got proof with the order email but Three say they need the IMEI on it. Why is proof needed to unlock the phone no damage is being done.
-
Ian Hamilton
(@ian_hamilton17) reported
@ThreeUKSupport No I didn’t accept the £5, it was offered as a one off credit. I asked if I poss to have a reduction in the bill until September, or cancel this one contract only with no penalty, but was told it would cost me over £100 to cancel as the contract runs until Dec this year.
-
Mrs_Stuey
(@mrs_stuey) reported
@ThreeUKSupport hi, just joined your network after being with EE/Orange 20 years. Got the iPhone 13 and making calls are impossible. Both ends of the call keep breaking up plus my internet runs really slow at times. Any ideas how to fix this?
-
mary zgambo
(@maryzgambo1) reported
@ThreeUK i have been back and forth with your customer support team since 22nd June and they are refusing to process my refund after I sent everything they asked me to including the phone? It’s been very frustrating and am not being assisted at all.
-
Jordan
(@Jordan1321) reported
@ThreeUKSupport It’s an Apple function that is no longer done due to being banned. But it is Threes network the phone is locked to. Three are preventing me from using the phone on another network and making sure I am locked in.
-
Jordan
(@Jordan1321) reported
@ThreeUKSupport I’ve been told by Three this is due to uk law / trading standards but what law even is that? Network locking of phones is now banned so why is it so hard to get them Unlocked? I see Three keeping the phone locked to their network as anti competitive.