3 (Three) Outage Report in Newmarket, Suffolk, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (54%)
-
Phone (19%)
-
Total Blackout (18%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent 3 (Three) outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Internet | |
| Ely |
Phone | |
| Cambridge |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
-
Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.
-
Chelsie
(@chelsiemilton_) reported
from
Dalham, England
@JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.
-
Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
-
Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.
-
threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
-
threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
-
Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
-
threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport I am a three customer
-
Ben Thapa
(@BenThapa82) reported
from
Ickleton, England
@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
-
Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
-
Sophie Gynn
(@GeographyGe) reported
from
Newmarket, England
@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
-
Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready
-
Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.
-
Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks
-
Mark 'Jimmy' Hickford
(@M0MJH) reported
from
Clare, England
@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Russ Holmes
(@rholmes137) reported
@cccalum @ThreeUK Yes, they recently blocked my SIM card without warning for having been out of the country too long. Service isn't what it used to be, sadly.
-
Mark A. Keller
(@MarkAlexKeller) reported
@ThreeUK Hey - the past few weeks in central London (Soho/Oxford Street/Covent Garden) I’ve had four bars but no service. Like won’t send texts or load GoogleMaps. Didn’t used to be a problem.
-
boo
(@ThatDorsetHuman) reported
IVE HAD IT!! I've called up @ThreeUK @ThreeUKSupport 3 times now. Yes 3 times to cancel my contract each time I am told it has been cancelled and I'll get my deposit back and my upfront cost back. TODAY recieves a latter WELCOME TO YOUR NEW MOBILE BROADBANF PLAN...
-
Carnival Sweets
(@carnivalsweets8) reported
First time iv ever gone with @ThreeUK and I have the worst ever reception I have ever experienced from any net work OMG #threemobile #badconnection
-
Jonny
(@JCoughlan1987) reported
@ThreeUKSupport Yeah, and then l was transferred to the customer complaint team, just had a 49 minute 22 second call ! The account still isn't cancelled. Can you help without referring me to the team that is causing this problem
-
Lu
(@LuSchmoo) reported
@ThreeUKSupport @waheed04 Hello, I tried to contact you about this before, but your updated service checker isn’t great with screen readers in that I can’t enter the box which would allow me to enter my postcode and I was able to do this before.Thank you.
-
Stacey Anderson
(@staceyleggings) reported
@ThreeUKSupport I've just tried to top up and the top up failed. This always happens. The issue I have is you are currently holding onto my money. I need this money back and I also need to top up. I'm really anxious about this.
-
Ha Ham
(@HaHam77931045) reported
@ThreeUKSupport Hi three support,, My SIM card is three. I could not receive any code to get access my University email or Telegram, could you help me please??
-
Vicki O'Connell
(@vocster) reported
@ThreeUKSupport Hi I have used my phone all over, but since arriving I have had no service and reliant on WIFI, St Martin (french side) is covered by feel at home, and I know the Dutch side isn’t, but I just have no service whatsoever
-
Helen Tobin
(@Hellatob) reported
@ThreeUK Hi I bought a cable from your Swansea store but it was the wrong one. Tried to return to my local Port Talbot store and told I couldn’t as you have a different stock system. Can you help to explain?