3 (Three) outages and service status in Newmarket, England

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

• 
  Phillip Parr (@wizpip) reported 15 seconds ago from Dalham, England

  The people I've spoken to so far who didn't get it were all on @ThreeUK; coincidence or dodgy network?

• 
  Mark 'Jimmy' Hickford (@M0MJH) reported 4 minutes ago from Clare, England

  @gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.

• 
  threestain (@threestain) reported 5 minutes ago from Great Shelford, England

  @ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

• 
  Paul (@paulhayward200) reported 6 minutes ago from Haverhill, England

  @ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.

• 
  Sophie Gynn (@GeographyGe) reported 9 minutes ago from Newmarket, England

  @ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

• 
  Ben Thapa (@BenThapa82) reported 12 minutes ago from Ickleton, England

  @ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE

• 
  Paul (@paulhayward200) reported 12 minutes ago from Haverhill, England

  @ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.

• 
  threestain (@threestain) reported 18 minutes ago from Great Shelford, England

  @ThreeUKSupport I am a three customer

• 
  Paul (@paulhayward200) reported 28 minutes ago from Haverhill, England

  @ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.

• 
  Chelsie (@chelsiemilton_) reported 32 minutes ago from Dalham, England

  @JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.

• 
  threestain (@threestain) reported 38 minutes ago from Great Shelford, England

  @ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively

• 
  Paul (@paulhayward200) reported 51 minutes ago from Haverhill, England

  @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

• 
  Ross Burton (@rossburton) reported 52 minutes ago from Dalham, England

  @katebevan @ThreeUK Three and Smarty (same network) in this house, nothing.

• 
  Lou 👸🏻 (@lrdoch) reported 53 minutes ago from Dalham, England

  So in a group chat with some friends most of the people on @ThreeUK didn’t get the emergency alert 👀

• 
  Nigel Craft (@CraftyNigel) reported 56 minutes ago from Ely, England

  @ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks

• 
  Anita North (@NittyNorth) reported 57 minutes ago from Cottenham, England

  @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

• 
  Nigel Craft (@CraftyNigel) reported 58 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

• 
  Paul (@paulhayward200) reported 59 minutes ago from Haverhill, England

  @ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mixed Martial Mahomes 🔴🟡 (@TheRuthlessOne7) reported 10 minutes ago

  Why have a support page thay doesnt reply to dms! @ThreeUK

• 
  enter shakira𓅮 (@BARFJAMiN) reported 10 minutes ago

  congrats to @threeuk for finally working out how to send an emergency alert, ten minutes after every other network, then sending it again two minutes later to be sure. it’s a start, lads. might be funny to hear of nuclear apocalypse ten minutes after i’ve already been vaporised

• 
  Alisha (@Alishaa_Ali) reported 12 minutes ago

  @ThreeUKSupport Please help.i returned 2 tablets using Three’s prepaid return packaging around April 2025. After repeatedly being told there was no evidence, BOTH have now been found. Three says they were “received” June 2026 and won’t fully refund me. I need this investigated

• 
  Stephen Lycitt (@stephenlycitt) reported 12 minutes ago

  @ThreeUK . Your customer service is extremely poor and processes very difficult to navigate!

• 
  Danielle (@elektramonster) reported 15 minutes ago

  @ThreeUK @ThreeUKSupport this service is becoming worse, have just arrived in weybourne Norfolk and it's dead. Have to drive over half hr in any direction to get scraps of signal. Having to rely on free WiFi just to let family know we're alive! What is going on?! #three

• 
  Georgia Rowlands (@Georg_mayy) reported 15 minutes ago

  Has anyone actually got through to @ThreeUK and their customer service?? 8 failed phone calls and I’m still no closer to getting my issue resolved. Shocking

• 
  David Clarke (@DavidCl88428325) reported 19 minutes ago

  @ThreeUKSupport your data and call service today in bt54 area is atrocious, remind me what im paying for?

• 
  Rohit Kumar (@rohittkumarr28) reported 21 minutes ago

  @ThreeUK what a terrible service. The WiFi isnt working for more than a week now in Bermondsey area and you dont even have the decency to reach out with the details of by when the service will be back to normal. You dont even have a functioning Call Center.

• 
  Mike Wood (@mikewooduk) reported 22 minutes ago

  @VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...

• 
  Louise (@just_lou22) reported 23 minutes ago

  @ThreeUK is anyone else getting increasingly annoyed with the terrible service from this mobile network. The second my phone switches to 5G there is zero coverage, no internet, no calls - NOTHING! Paying an obscene amount each month for absolute shite