3 (Three) Outage Report in Newmarket, Suffolk, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at 3 (Three)
3 (Three) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent 3 (Three) outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Ely |
Phone | |
| Cambridge |
Total Blackout | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks
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Lou 👸🏻
(@lrdoch) reported
from
Dalham, England
So in a group chat with some friends most of the people on @ThreeUK didn’t get the emergency alert 👀
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Chelsie
(@chelsiemilton_) reported
from
Dalham, England
@JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.
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Sophie Gynn
(@GeographyGe) reported
from
Newmarket, England
@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.
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Mark 'Jimmy' Hickford
(@M0MJH) reported
from
Clare, England
@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport I am a three customer
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.
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Phillip Parr
(@wizpip) reported
from
Dalham, England
The people I've spoken to so far who didn't get it were all on @ThreeUK; coincidence or dodgy network?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.
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Ross Burton
(@rossburton) reported
from
Dalham, England
@katebevan @ThreeUK Three and Smarty (same network) in this house, nothing.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Ben Thapa
(@BenThapa82) reported
from
Ickleton, England
@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Shez
(@shezzone) reported
@ThreeUKSupport We did that but were advised by the agent later not to use it. They promised to call back in a few days. Trouble is the account is being closed. Don't want it to close before a valid pac code is released from wherever.
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Wanga-unLimited
(@Consumer4You) reported
@BTP You ask us to text problems to 61016 but then my @ThreeUKSupport service says I will be charged. Why not suggest free texts for feedback on travel risks? #NeverUseditYourself
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GG YNWA
(@ynwa_gg) reported
@ThreeUKSupport Thanks makes sense - problem was last time i tried this abroad - i turned on my mobile data and before i could click on the link to activate the data passport my phone had spent £50 quid on data to download a few whatsapp/emails sent to me while i was on the flight 🫣
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Adam
(@1jump2) reported
@ThreeUKSupport Another month gone you’re mobile website still doesn’t allow me to pay my bill. Is this ever going to be fixed? Isn’t something that prevents you making money a priority bug fix?
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Luke
(@watson1990uk) reported
@ThreeUKSupport Live Chat support is no support 🥺
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johnny utah
(@JohnnyUtah4567) reported
@ThreeUKSupport I'm a PAYG customer, previously told me you can't do anything because I'm PAYG! If & when I get my number back I'll certainly be leaving. Where are 3 UK managers to intervene!? 18 days and over 18 hours spent talking to chat agents and sweet FA! Abysmal.
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Ross McDonnell
(@UK_WebAnalyst) reported
@ThreeUKSupport network problems in pangbourne? Rg8 7ax area. Home 4g+ mobile broadband ground to a halt. Seen similar comments in local fb group.
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johnny utah
(@JohnnyUtah4567) reported
@ThreeUKSupport Day 18 and still without original number restoration. Wtf is going on 3? Tried calling my number and it's with EE!? 18 days and no access to services tied to that number! #ofcom #Ombudsman
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J3
(@j3adj) reported
@ThreeUKSupport Listen, I was even on the phone to your support team and your systems went down. I have no support and I need help. This is not helpful.
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J
(@jjLondon1234) reported
Hi, is anyone else having signal issues with @ThreeUK ? I find I don't get any signal in West London. @ThreeUKSupport