3 (Three) outages and service status in Newmarket, England

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

• 
  Paul (@paulhayward200) reported 11 minutes ago from Haverhill, England

  @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

• 
  Nigel Craft (@CraftyNigel) reported 13 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

• 
  Paul (@paulhayward200) reported 13 minutes ago from Haverhill, England

  @ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.

• 
  Phillip Parr (@wizpip) reported 15 minutes ago from Dalham, England

  The people I've spoken to so far who didn't get it were all on @ThreeUK; coincidence or dodgy network?

• 
  Chelsie (@chelsiemilton_) reported 17 minutes ago from Dalham, England

  @JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.

• 
  Ben Thapa (@BenThapa82) reported 28 minutes ago from Ickleton, England

  @ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE

• 
  Nigel Craft (@CraftyNigel) reported 28 minutes ago from Ely, England

  @ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks

• 
  Anita North (@NittyNorth) reported 31 minutes ago from Cottenham, England

  @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

• 
  Paul (@paulhayward200) reported 33 minutes ago from Haverhill, England

  @ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.

• 
  threestain (@threestain) reported 37 minutes ago from Great Shelford, England

  @ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively

• 
  Lou 👸🏻 (@lrdoch) reported 39 minutes ago from Dalham, England

  So in a group chat with some friends most of the people on @ThreeUK didn’t get the emergency alert 👀

• 
  threestain (@threestain) reported 39 minutes ago from Great Shelford, England

  @ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

• 
  threestain (@threestain) reported 45 minutes ago from Great Shelford, England

  @ThreeUKSupport I am a three customer

• 
  Paul (@paulhayward200) reported 46 minutes ago from Haverhill, England

  @ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready

• 
  Sophie Gynn (@GeographyGe) reported 49 minutes ago from Newmarket, England

  @ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

• 
  Ross Burton (@rossburton) reported 50 minutes ago from Dalham, England

  @katebevan @ThreeUK Three and Smarty (same network) in this house, nothing.

• 
  Paul (@paulhayward200) reported 54 minutes ago from Haverhill, England

  @ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.

• 
  Mark 'Jimmy' Hickford (@M0MJH) reported 57 minutes ago from Clare, England

  @gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sandra H (@Aerobicedge) reported 6 minutes ago

  @ThreeUK I am so fed up with this extremely poor Broadband. I've complained twice and been told it's a mast being fixed. 3 weeks later there is No improvement. It's like living in the dark ages!! Upload speed of only 3.76mb/s

• 
  John 🇬🇧🇪🇺 (@Iwantmytrain) reported 6 minutes ago

  When @ThreeUK split their bills so you now get a separate bill for airtime and the device, it became the biggest inconvenience for the customer. Convenient for Three, not their customers. TERRIBLE idea.

• 
  Mattea∞ (@ebuuuun) reported 8 minutes ago

  @ThreeUK helloooo, why haven’t I had service since 7pm???

• 
  elizabeth Brown (@Elizabethjagb) reported 15 minutes ago

  @LynRose2020 @ThreeUK It’s not working for me either , can’t call anyone and data is not working

• 
  Jo Smith 🌹 (@carsonsmummy) reported 16 minutes ago

  Just had a call from someone supposedly representing @ThreeUK @ThreeUKSupport advising me that my sim will be blocked in 3 days due to network issues. Is this a load of old tosh / spam / phishing, or is it true? I hung up.

• 
  Hugh Campbell (@HughCampbell7) reported 17 minutes ago

  @ThreeUK impossible to get help on there website.

• 
  Tanzanian Terrier 🇬🇧🇹🇿🇺🇦🇮🇱 (@petronious) reported 19 minutes ago

  Years ago , especially during at half time I, like many others had the same problem. But since the introduction of 5G I have no problems at all but I am guessing it is down to individual providers I am with @ThreeUK.

• 
  Ateeb (@NawazAteeb) reported 21 minutes ago

  @ThreeUKSupport just when I think your network can’t get any worse, you find new ways to lower the bar. The UK’s worse network. Your marketing team sends emails showing how clueless you are

• 
  𝗔𝗻𝗱𝗿𝗲𝗮 (@andreaowenss) reported 22 minutes ago

  Hi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.

• 
  Jim Jones (@smikealfred) reported 23 minutes ago

  @ThreeUK @ThreeUKSupport that’s now over 24hrs our WiFi has been down. Can you provide an update when you expect normal service to resume please ? Old Colwyn, North Wales area