3 (Three) outages and service status in Newmarket, England

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

• 
  Paul (@paulhayward200) reported 3 minutes ago from Haverhill, England

  @ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.

• 
  Ross Burton (@rossburton) reported 3 minutes ago from Dalham, England

  @katebevan @ThreeUK Three and Smarty (same network) in this house, nothing.

• 
  Nigel Craft (@CraftyNigel) reported 3 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

• 
  Paul (@paulhayward200) reported 9 minutes ago from Haverhill, England

  @ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.

• 
  Paul (@paulhayward200) reported 10 minutes ago from Haverhill, England

  @ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.

• 
  Paul (@paulhayward200) reported 11 minutes ago from Haverhill, England

  @ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready

• 
  Mark 'Jimmy' Hickford (@M0MJH) reported 13 minutes ago from Clare, England

  @gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.

• 
  threestain (@threestain) reported 15 minutes ago from Great Shelford, England

  @ThreeUKSupport I am a three customer

• 
  threestain (@threestain) reported 20 minutes ago from Great Shelford, England

  @ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...

• 
  Sophie Gynn (@GeographyGe) reported 23 minutes ago from Newmarket, England

  @ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

• 
  Chelsie (@chelsiemilton_) reported 25 minutes ago from Dalham, England

  @JohnnyUtah4567 @ThreeUKSupport Never a delay in taking payments, only delays when things go wrong. Have spoken with a web chat advisor now and if not resolved by week end I will be looking at other networks that offer better security.

• 
  Phillip Parr (@wizpip) reported 30 minutes ago from Dalham, England

  The people I've spoken to so far who didn't get it were all on @ThreeUK; coincidence or dodgy network?

• 
  Paul (@paulhayward200) reported 35 minutes ago from Haverhill, England

  @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

• 
  Nigel Craft (@CraftyNigel) reported 42 minutes ago from Ely, England

  @ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks

• 
  threestain (@threestain) reported 47 minutes ago from Great Shelford, England

  @ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively

• 
  Anita North (@NittyNorth) reported 48 minutes ago from Cottenham, England

  @VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK

• 
  Lou 👸🏻 (@lrdoch) reported 52 minutes ago from Dalham, England

  So in a group chat with some friends most of the people on @ThreeUK didn’t get the emergency alert 👀

• 
  Ben Thapa (@BenThapa82) reported 55 minutes ago from Ickleton, England

  @ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aston (@4ston420) reported 5 minutes ago

  @skunkcityseeds @ThreeUK Exactly that! 💯 I done the same thing i tried a few different networks so far O2 has been pretty good for me but lately maybe the last month every so often still have signal troubles..

• 
  Andrew #StandWithUkraine 🇺🇦 (@MPAndy) reported 5 minutes ago

  @torturedtoffee @ThreeUK There’s a reason why they are 15th out of 15 for customer satisfaction.

• 
  UDI for The North 🐧 (@SunyaSutti) reported 9 minutes ago

  Why do @ThreeUK make it impossible to contact them? First they insist on a phone numb - I'm a broadband customer ffs! When I did get past that their chat **** bot could only handle returns. After repeating myself a number of times & saying "human" loads too, it hung up!

• 
  My Hot Topics (@speaakwin) reported 11 minutes ago

  Why the f is the @ThreeUK 4g and 5g signal so bad? 8 feel like I'm living in the 90s here. I have 5g 3/4 signal, and it's taking 45 seconds to do a basic Google search. It's a joke. I'll be switching to Lebara I think. Been with you for 23 years. Literally since I was 15.

• 
  Dangerman (@unluckyclay1981) reported 12 minutes ago

  @ThreeUK Basically zero speed 3 days will we be refunded for lack of service?

• 
  Pip (@MrPippy) reported 14 minutes ago

  @ThreeUK are your Complaints Team okay? Might want to check in on them. I have specifically asked to keep all correspondence regarding a complaint in writing. They have been harassing me daily with multiple calls but despite reminding them I expect written comms, they still call.

• 
  Mark Chappell (@MarkChappe93649) reported 15 minutes ago

  @ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom

• 
  Tommy Craig CSC (@tommycraigcsc) reported 16 minutes ago

  @ThreeUK an absolute joke of a customer services no use to anyone.

• 
  Joanne (@J08NNE) reported 17 minutes ago

  @EmmaAndrews95 @ThreeUK @iD_Mobile_UK thanks, my issue is with the broadband since this morning. I've reported it to support and they tried to troubleshoot it, then just said similar to the attached "we are aware of a problem and working to resolve it"

• 
  Champersq 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Champersq1) reported 17 minutes ago

  @Benleo If you think that they’re bad, you haven’t tried @ThreeUK. I sometimes wake at 4am and cannot use the internet, I think I’ve cracked it and then it starts to buffer again 🤬