3 (Three) Outage in March, Cambridgeshire, England

@ThreeUKSupport hi I still haven’t got any of my data and I can’t text or call, singed up for a contract with you, please can you help? Been told to wait 24 hrs but my mum got a new one with EE and hers worked straight away! I don’t wanna go with EE I wanna give you a chance

@ThreeUKSupport @ThreeUK I’ve been waiting most of the day for your help with my contract that I only took out yesterday and yet haven’t fully gotten the full use of what imma be paying for, really need to sort this please, thanks.

@ThreeUK hi I need your help with my phone, I spoke to one of your employees about my phone not fully working and the number apparently isn’t connected to my phone

@ThreeUK @ChelseaFC I’m just so gutted that a shower of **** company like Three sponsor my wonderful football team!! Could you not have sponsored Accrington Stanley or someone who at least needs your stolen cash!!

@StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .

@Three_Is_Broken perhaps we should all give trading standards a call as clearly something is up, and I get the feeling that @ThreeUKSupport and @ThreeUK don’t give a crap!!

@CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(

@pudzey7 @ThreeUK @ThreeIreland The thing is, the guy is telling me I don’t have unlimited data. When I bloody pay for it 😂😂 randomly today I got a text telling me I am down to my last 14gb. And it appears @ThreeUK don’t monitor there twitter page!!

@ThreeUKSupport It isn’t on the right one but if you’d have read my previous messages, I explained that I have given up and have lost ALL faith with the customer service 3 provides. And rest assured when my contract ends I’m changing provider. You have lost a very loyal customer.

Why is @ThreeUK & @ThreeUKSupport unsupportive?! They really lack flexibility and empathy. Horrified that they’re customer services team won’t let me walk them through the incident!

@ThreeUKSupport (2) he explained all I had to do was when my contract came to an end, and swap the numbers over. So that is what I did, turned out when I took the new contract out with the adviser he put down my date of birth wrong.

@ThreeUK I have a problem with my "20+ 5G. I cannot find anywhere to get this sorted online. Tried the website and it just says "that didn't work". It is the charging port that seems to be the problem, like many others have had! What can I do?

@ThreeUKSupport No... I added a bundle when the WiFi wasn’t working at my work in November but I’m at home now on furlough so need it nor’easter to be paying for it... tried in December and again in January and it won’t cancel... please help!

@ThreeUKSupport I have been in limbo of not telling anyone my new number incase it went back to my old number and confuse my contacts. Totally inconvenient and I will be making a formal written complaint. In the mean time, I’m going to advise everyone against 3 mobile

@ThreeUK sick to death of having no signal, sick to death of not getting my sim card requested on 25th December, sick to death of being hung up on several times, sick to death of being promised the sim card and it not arriving, sick to death of your automated system.

@ThreeUK abroad and need to speak to an advisor over the phone. Have been given a number and options 4,3,4,1 on a chat but they are not correct! You really need to sort customer service! How can I speak to someone?

@ThreeUKSupport If you had staff members that were properly trained and did what they promised their customers they’d do - there would be no issue. I’m very annoyed and when trying to go through to complaints I was on hold for over 30 mins. Not acceptable.

@ThreeUKSupport I keep getting calls on my landline from you, neither myself or partner have a 3 contract. Googled the number and it appears to be a genuine call. Can’t contact you via online chat as don’t have an account can someone help?