3 (Three) outages and service status in March, England

Problems in the last 24 hours in March, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in March, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near March, England

Latest outage, problems and issue reports in March and nearby locations:

• 
  steve jackson (@1066jacko) reported 2 minutes ago from March, England

  @ThreeUK @ChelseaFC I’m just so gutted that a shower of **** company like Three sponsor my wonderful football team!! Could you not have sponsored Accrington Stanley or someone who at least needs your stolen cash!!

• 
  Nigel Craft (@CraftyNigel) reported 4 minutes ago from Ely, England

  @ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks

• 
  Nigel Craft (@CraftyNigel) reported 19 minutes ago from Ely, England

  Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined

• 
  steve jackson (@1066jacko) reported 34 minutes ago from March, England

  @pudzey7 @ThreeUK @ThreeIreland The thing is, the guy is telling me I don’t have unlimited data. When I bloody pay for it 😂😂 randomly today I got a text telling me I am down to my last 14gb. And it appears @ThreeUK don’t monitor there twitter page!!

• 
  Maxine-Ali Carter (@Maxine_Ali_) reported 34 minutes ago from March, England

  @ThreeUK hi I need your help with my phone, I spoke to one of your employees about my phone not fully working and the number apparently isn’t connected to my phone

• 
  steve jackson (@1066jacko) reported 39 minutes ago from March, England

  @Three_Is_Broken perhaps we should all give trading standards a call as clearly something is up, and I get the feeling that @ThreeUKSupport and @ThreeUK don’t give a crap!!

• 
  Maxine-Ali Carter (@Maxine_Ali_) reported 40 minutes ago from March, England

  @ThreeUKSupport hi I still haven’t got any of my data and I can’t text or call, singed up for a contract with you, please can you help? Been told to wait 24 hrs but my mum got a new one with EE and hers worked straight away! I don’t wanna go with EE I wanna give you a chance

• 
  rachael🏳️‍🌈 (@Hey_its_Rachael) reported 41 minutes ago from Littleport, England

  @CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(

• 
  Paul Allen (@PaulAllen007) reported 42 minutes ago from Whittlesey, England

  @StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .

• 
  Maxine-Ali Carter (@Maxine_Ali_) reported 53 minutes ago from March, England

  @ThreeUKSupport @ThreeUK I’ve been waiting most of the day for your help with my contract that I only took out yesterday and yet haven’t fully gotten the full use of what imma be paying for, really need to sort this please, thanks.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FINGERSJOHN✌ (@jnafr) reported 4 minutes ago

  B43 Great Barr Birmingham ...very poor connection @ThreeUKSupport @VodafoneUK ..Over a year now...Can you not sort it out?

• 
  Olly (@helloitsolly) reported 12 minutes ago

  @robj3d3 @ThreeUK @GoRoamless Does that mean if you were on holiday for 2 months and didn't use it, they would also cancel? Seems odd Either way, Roamless will be very useful to have if you continue to travel as it's esim, works everywhere, does text and does calls

• 
  Thomas Pigg (@pigg_thomas) reported 12 minutes ago

  @robj3d3 @ThreeUK Oh wow I didn’t realise they did that Find a solution ?

• 
  Rohit Kumar (@rohittkumarr28) reported 15 minutes ago

  @ThreeUK what a terrible service. The WiFi isnt working for more than a week now in Bermondsey area and you dont even have the decency to reach out with the details of by when the service will be back to normal. You dont even have a functioning Call Center.

• 
  naomi (@ROSS_G3LL3R) reported 17 minutes ago

  @ThreeUK is there a reason why I pay for unlimited everything and have paid for my go roam passes for you to not let me use them? Really helpful when I’m driving across Italy without anyway of mapping or googling locations. As a customer of 18 years I’m not very happy

• 
  Gary Kilroy (@Gary_Kilroy) reported 18 minutes ago

  I'm with @ThreeUK I recently got an email telling me they've merged their network with @VodafoneUK and I can connect to both and get better coverage. The service has got worse!

• 
  Ailsa (@Ailsa56202286) reported 19 minutes ago

  Has anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??

• 
  FINGERSJOHN✌ (@jnafr) reported 19 minutes ago

  Back in B43 Uk dreadful service @ThreeUKSupport

• 
  ᗰOOᑎ 🌙 (@ClarityClack) reported 21 minutes ago

  @Baz69 @ThreeUK Oh this is awful.

• 
  𝗔𝗻𝗱𝗿𝗲𝗮 (@andreaowenss) reported 23 minutes ago

  Hi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.