3 (Three) Outage Report in March, Cambridgeshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in March, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in March and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near March, England
Latest outage, problems and issue reports in March and nearby locations:
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUK hi I need your help with my phone, I spoke to one of your employees about my phone not fully working and the number apparently isn’t connected to my phone
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rachael🏳️🌈
(@Hey_its_Rachael) reported
from
Littleport, England
@CasadyPalmer @ThreeUK @ThreeUKSupport Tbf I think you can. I started as an upgrade call as 6 years a Three customer (along with my wife). But the deal they offered was £4 a month beyond my budget. I kept saying no I don’t want it for 2.5 hours and being very clear I wanted to leave and finally gave me my PAC code :(
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUKSupport hi I still haven’t got any of my data and I can’t text or call, singed up for a contract with you, please can you help? Been told to wait 24 hrs but my mum got a new one with EE and hers worked straight away! I don’t wanna go with EE I wanna give you a chance
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
Joined @giffgaff on 1st November , it’s now 19th November and still don’t have a signal , most days it’s non existent, wish I had stayed with @ThreeUK now , giff gaff tells me a mast is broken but it seems like it’s going to never be fixed as it’s been broken since I joined
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steve jackson
(@1066jacko) reported
from
March, England
@pudzey7 @ThreeUK @ThreeIreland The thing is, the guy is telling me I don’t have unlimited data. When I bloody pay for it 😂😂 randomly today I got a text telling me I am down to my last 14gb. And it appears @ThreeUK don’t monitor there twitter page!!
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@ThreeUK hi my final bill came and was 72p to pay this month but you have taken the normal £15.22 instead , I can’t access my account now I have left how can I resolve this issue please , thanks
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Paul Allen
(@PaulAllen007) reported
from
Whittlesey, England
@StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .
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steve jackson
(@1066jacko) reported
from
March, England
@Three_Is_Broken perhaps we should all give trading standards a call as clearly something is up, and I get the feeling that @ThreeUKSupport and @ThreeUK don’t give a crap!!
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Maxine-Ali Carter
(@Maxine_Ali_) reported
from
March, England
@ThreeUKSupport @ThreeUK I’ve been waiting most of the day for your help with my contract that I only took out yesterday and yet haven’t fully gotten the full use of what imma be paying for, really need to sort this please, thanks.
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steve jackson
(@1066jacko) reported
from
March, England
@ThreeUK @ChelseaFC I’m just so gutted that a shower of **** company like Three sponsor my wonderful football team!! Could you not have sponsored Accrington Stanley or someone who at least needs your stolen cash!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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paint the town fuchsia
(@mandy_0o01) reported
@ThreeUKSupport Hi Katherine, I have been a loyal customer for years and never usually have issues. Except when I upgraded to the iPhone XR last July. Since then, my network issues have been consistent. I usually have two bars max and rely on home or work WiFi. I reported the following:-
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Jon Newbury
(@Jonnewbury) reported
@ThreeUKSupport don’t buy from three ordered phone In October 1 arrived still waiting for the other one will cancel both contracts @ThreeUK
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The Gypsy Jew 🇬🇧🇮🇱 MBGA MAGA
(@The_Gypsy_Jew) reported
@ThreeUKSupport I've been on live chat for 4 hours everyone has been screen captured one advisor told me about the deactivation while another lied it was network coverage again I have a screen capture from your app saying it was good with no forecasted problems. Then customer services
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Nick Osborn
(@Nick_Osborn_) reported
Anyone else facing issues of someone answering the phone but neither party being able to hear each other? Almost like the line hasn't connected properly @ThreeUK
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paint the town fuchsia
(@mandy_0o01) reported
@ThreeUK I have been trying to resolve an issue since April and have been promised call back after call back. I have repeated myself at least 15 times and more recently the phone always ‘Conveniently’ gets disconnected. I would just like a resolution to my issue!
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paint the town fuchsia
(@mandy_0o01) reported
@ThreeUKSupport then this offer was downgraded to £10 off my bill by a three rep without empathy and poor listening skills. -have had to explain my issues at least 10-15 times and each time I get taken through the same steps. - have been told on four occasions the ‘back end team will call me’.
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paint the town fuchsia
(@mandy_0o01) reported
@ThreeUKSupport This has not happened. Lastly I have been disconnected at least 10 times since I’ve reported this. I would either like to cancel my contract with the early termination fees waived, a reasonable credit offer on my bill or something as I have spent so many hours trying to resolve
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Creased White T
(@CreasedWhiteT) reported
@ThreeUKSupport This is exactly what I mean. I would like to speak to a customer service manager. Why am I being asked to jump through hoops?
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paul macready
(@duklaprm) reported
@ThreeUK trying to speak to someone and your IVR just doesn't work Please DM me to arrange a call. Also trying to set up my3 on a new and not working.
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Creased White T
(@CreasedWhiteT) reported
@ThreeUKSupport You’re staff are rude! They don’t listen! We can NEVER get through to a manager!