3 (Three) Outage Report in Harpenden, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Harpenden, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at 3 (Three)
3 (Three) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Harpenden, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Stevenage, Enfield Town, St Albans and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Harpenden, England
Latest outage, problems and issue reports in Harpenden and nearby locations:
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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angel marie
(@angelsimone) reported
from
London Colney, England
@ThreeUK your service is disgusting
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Paul Lagan
(@CFCJourno) reported
from
London Colney, England
Hi all @ThreeUK customers who live in central London (Victoria/Pimlico) - can I ask if your signal crashed in the past seven weeks? A mast was taken away suddenly with no warning to customers. I’m also looking to other providers to DM me their offer as an alternative supplier.
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Paul Lagan
(@CFCJourno) reported
from
London Colney, England
@ThreeUK @ThreeUKSupport @three_broadband just received this text from you. We've fixed the problem you reported. Restart your device and try again. If you're still having problems, please let us know Nope, nothing has changed - why did you send me this? U trying to wind me up?
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Muswell Hill Mum
(@crouchendmum1) reported
from
Barnet, England
@ThreeUK your customer service is so bad. I have been with you for years and your team can’t find my details even though I called and redid my contract!!
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Paul Lagan
(@CFCJourno) reported
from
London Colney, England
Loving the @ThreeUK TV advert - ‘Big Network’ slogan. 👍 one thought thou - why did you not replace vital mast taken down in heart of central London cutting off thousands of Three users from the ‘Big Network’
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Jamie Taylor
(@jamie_2127) reported
from
Dunstable, England
@ThreeUK Shame they won’t work on your **** network!
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Ahmad Jamal
(@ahmadjamal00) reported
from
Barnet, England
@ThreeUKSupport I have been trying to reset my password for my3 since yesterday and getting the same error at the email verification stage "MY3-CHANGE-EMAIL-RESPONSE-ERROR".. Can you help please?
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Maryum Kureeman
(@maryumk1) reported
from
Barnet, England
@ThreeUKSupport hey I haven’t had any 3G or 4Gsince yesterday afternoon. Is there a problem?
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Grant Nichols
(@granty3333) reported
from
London Colney, England
@ThreeUK pls explain your total lack of coverage at London Victoria station ?? It’s utterly unacceptable.. Not fit for service
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angel marie
(@angelsimone) reported
from
London Colney, England
@ThreeUK your service makes me sick been a loyal custmor for years and u wanna do me like this if that delivery driver comes to my house today with a phone I'm throwing that over my balcony
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Lisa Stout
(@lisaslolo) reported
from
Stevenage District, England
@ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !
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Robert Taylor
(@umber892) reported
from
Harpenden, England
@ThreeUK this was a big hook for staying with you. I think I have been with you for over 10 years. Looks like I will not be renewing my contract with you. This is a poor decision
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Jimmyavenger 🇪🇺
(@Jimmyavenger) reported
from
London Colney, England
@ThreeUKSupport Not last night as it was past 10, we have been in touch with three through Twitter several times in the last couple of months. I will try and get in touch later today but we have reached formal complaint stage. These "working on issues in area" are near constant now.
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Grant Nichols
(@granty3333) reported
from
London Colney, England
@ThreeUK how on earth do you have e no mobile signal at London’s Victoria station ??? Your service levels are actually just embarrassing these days ! I’ve been a customer for over 15 years I will NOT be renewing
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Faheem Tanoli
(@FaheemTanoli) reported
from
Dunstable, England
Worst service anywhere you go @ThreeUK
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杰伊 丹尼尔
(@j_adire) reported
from
London Colney, England
@ThreeUK how do I leave your network and switch to a different provider. I was in Victoria station and missed my train because I couldn’t access the internet to view my ticket online and I have to pay £50 to use an Uber
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@ThreeUKSupport I need proof of usage for a insurance claim can you help
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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J
(@jjLondon1234) reported
@ThreeUK I live in the UB3 post code and have had no signal all day. Any idea why and when this will be repaired?
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Wales Offline 🏴 ❤️ 🇬🇧
(@WalesOffline) reported
Anyone know if @ThreeUKSupport actually have any staff left in the UK as called an Indian call centre 5 times now and problem still not sorted!
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P
(@Skin8820) reported
@ThreeUKSupport It’s standard, nothing spectator but not poor, your service just won’t let me stream live tv without being connected to WiFi, can you help?
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Ian Griffin 🇺🇦 🏴🌹
(@IanGriffin63) reported
@ThreeUKSupport have been receiving issue status with local mast for over 2 weeks now in Tf4 2nb postcode area. When will this issue be resolved?
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Martin Hayes 💙
(@Martinhayesuk) reported
@ThreeUKSupport I received a message saying you've changed my spending cap. Said to contact support if it wasn't me.
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Paul Green
(@marquis247) reported
@ThreeUKSupport so my phone was working about an hour ago, it froze and I had to restart it. After restarting there is no signal, when attempting to make a call it says to switch off aeroplane mode or connect to a network. I'm not on aeroplane mode, so what's going on Three?
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Sam
(@Samuelmeigh) reported
@ThreeUK I have been waiting 6 weeks now for my proof of usage which is required for an insurance claim on my broken phone. I have been promised on 6 seperate occasions that it will arrive within 72 hours. Your service is genuinely appalling, being lied to constantly!
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мαηι ѕαη∂нυ
(@ManiKarim26) reported
@ThreeUKSupport you need advisors that can actually understand the query rather than being on the phone explaining the same issue again and again
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Kathleen Swift
(@KathleenSwift19) reported
@ThreeUKSupport I've had network problems for months. I was missold a new contract to fix the issue. Complaints said go to store to cancel. Store confirmed cancellation and nothing to pay due to being missold. I have now been given £635 bill to pay! How can I complain further?
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Gemma W
(@gemmlaa) reported
Sort it out @ThreeUK - £5 a day to use my phone in the USA, or just get a pay as you to SIM & it’s £10 month? Crap way to treat your actual customers. #customerexperience #threemobile #goroam