3 (Three) Outage Report in Harpenden, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Harpenden, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Harpenden, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Luton, Stevenage, Enfield Town and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Harpenden, England
Latest outage, problems and issue reports in Harpenden and nearby locations:
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Paul Lagan
(@CFCJourno) reported
from
London Colney, England
Hi all @ThreeUK customers who live in central London (Victoria/Pimlico) - can I ask if your signal crashed in the past seven weeks? A mast was taken away suddenly with no warning to customers. I’m also looking to other providers to DM me their offer as an alternative supplier.
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Robert Taylor
(@umber892) reported
from
Harpenden, England
@ThreeUK this was a big hook for staying with you. I think I have been with you for over 10 years. Looks like I will not be renewing my contract with you. This is a poor decision
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Paul Lagan
(@CFCJourno) reported
from
London Colney, England
Loving the @ThreeUK TV advert - ‘Big Network’ slogan. 👍 one thought thou - why did you not replace vital mast taken down in heart of central London cutting off thousands of Three users from the ‘Big Network’
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angel marie
(@angelsimone) reported
from
London Colney, England
@ThreeUK your service is disgusting
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@ThreeUKSupport I need proof of usage for a insurance claim can you help
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MarksMusings
(@aroundthehouses) reported
from
Bricket Wood, England
@ThreeUK is there a problem this morning as I can’t send any messages? Thanks 🙏
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Grant Nichols
(@granty3333) reported
from
London Colney, England
@ThreeUK how on earth do you have e no mobile signal at London’s Victoria station ??? Your service levels are actually just embarrassing these days ! I’ve been a customer for over 15 years I will NOT be renewing
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Faheem Tanoli
(@FaheemTanoli) reported
from
Dunstable, England
Worst service anywhere you go @ThreeUK
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Grant Nichols
(@granty3333) reported
from
London Colney, England
@ThreeUK pls explain your total lack of coverage at London Victoria station ?? It’s utterly unacceptable.. Not fit for service
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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angel marie
(@angelsimone) reported
from
London Colney, England
@ThreeUK your service makes me sick been a loyal custmor for years and u wanna do me like this if that delivery driver comes to my house today with a phone I'm throwing that over my balcony
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MarksMusings
(@aroundthehouses) reported
from
Bricket Wood, England
@ThreeUKSupport Another complaint coming in from us. We expect more from a company of this size.
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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Muswell Hill Mum
(@crouchendmum1) reported
from
Barnet, England
@ThreeUK your customer service is so bad. I have been with you for years and your team can’t find my details even though I called and redid my contract!!
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Jimmyavenger 🇪🇺
(@Jimmyavenger) reported
from
London Colney, England
@ThreeUKSupport Not last night as it was past 10, we have been in touch with three through Twitter several times in the last couple of months. I will try and get in touch later today but we have reached formal complaint stage. These "working on issues in area" are near constant now.
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Layth
(@laythy29) reported
from
Hitchin, England
Mobile phone network @ThreeUK have announced they have suspended their sponsorship of Chelsea including removal of brand from shirts and around Stamford Bridge
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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𝑨𝒏𝒅𝒚
(@TREESOFTHETA) reported
@ThreeUK you’re down again in my area? I have to switch my phone to 3G because on 4G it claimed I have no data??? & my hotspot also won’t work on the when I try and connect to my ipad..? Had the same for A DAY the other day. You keep going down hill :(
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Shane Miller
(@ShaneMiller3004) reported
@ThreeUKSupport My partner is on webchat and they are saying they’ve done all they can, have to wait for a call....we’ve been told this numerous times over the weeks and never actually received a single call! All we need is the bloody PAC code so she can leave Three and move to @VodafoneUK !
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Robbo@pitchside7
(@chrisrobson1163) reported
@ThreeUKSupport what's happened to the signal in YO86NN
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liv
(@viawalkr) reported
@ThreeUK i am absolutely appalled by your customer service team and if it wasnt for stores who have the xhance to solve my issue i’d be cancelling right now. can assure you i wont be renewing my contract next year.
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Stuart Lambert
(@Stu_Lambert) reported
@ThreeUKSupport So your message that suggests work is being completed is inaccurate. We have instead received sub par service for the last few days!
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Alan maddison
(@alan_maddison) reported
@ThreeUKSupport I only use the router. It’s been really bad for a while now. I’m lucky if I can get 5 or 6 mbps.
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zoemcphee
(@zoemcphee1) reported
@ThreeUKSupport It said successful .I have just tried again and it says now there is an issue
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Lara Campher
(@CampherLara) reported
@ThreeUKSupport Although the payment was cancelled through miscommunication?! The customer service that’s been provided by 3 over the last few months has been well below par in a number of issues so I can’t say I’m surprised by this either, just looking to up the income!
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Josh Chapman
(@_joshchapman98) reported
@ThreeUKSupport Issue ends up resolving itself automatically after 20 ish mins or so but restarting phone/turning mobile data off/on, turning airplane mode on/off doesn’t work at all and just continues to show ‘No Service’
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Chris M
(@Chris815_) reported
@ThreeUKSupport Ordered a new sim only contact back in Nov. Never arrived. Called up,replacement sent out. Sim arrived 20 days later. Has never worked. What I guess to be the replacement sim arrived 24 Dec. Sealed empty envelope. (1/2)