3 (Three) Outage Report in Harpenden, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Harpenden, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at 3 (Three)
3 (Three) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Harpenden, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Dunstable, Enfield Town, Hemel Hempstead, St Albans and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Harpenden, England
Latest outage, problems and issue reports in Harpenden and nearby locations:
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Karen Mavundukure
(@karenmavx) reported
from
Stevenage District, England
@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?
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S Cheung
(@shekcheung) reported
from
Luton, England
@ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs
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⋆☆ 𝒥𝑒𝓈𝓈 ⁷ᴀᴛ ʜᴏᴍᴇ☆⋆💜⋆ ⟭⟬ 𝙿𝚊𝚛𝚝 𝚛𝚎𝚜𝚝 ⟬⟭
(@Jubballama) reported
from
Barnet, England
Hi @ThreeUK I have absolutely no signal when going around London?????? Again, how many times is this gonna happen 🙃
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network
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Harry Sanganee
(@MacFreakish) reported
from
Luton, England
Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!
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Matt Simpson
(@mattsimpt) reported
from
Luton, England
@ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?
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Abby
(@Abboir_) reported
from
Hemel Hempstead, England
@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Joe Brown
(@projectzip) reported
from
Luton, England
Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Darryl Fleming
(@DflemingZA) reported
@ThreeUKSupport Thanks for coming back. So the connection part is fine. The problem is just getting functional internet after that. Nothing seems to load. When I get a moment I will tweet all the stations where it doesn't work. Before the change most of the virgin media ones worked
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Paula
(@Paula_ODonnell) reported
@ThreeUKsupport hello DPD did not deliver my order yesterday and I will not be at the same address I need to change the delivery address of my order or cancel the whole thing
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Nick Hayward
(@n1ckhay) reported
@ThreeUKSupport Thanks Rhiannon. There is a new customer deal for 30gb of data for £8 a month (24 month contract). I am happy with this, but I was told I can’t have this deal because I am on a month by month rolling contract. I was basically told to cancel and then get it, or wait for a while.
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Miran McEntee
(@MiranMcEntee) reported
@ThreeUKSupport Wow. I feel seriously let down. There is really no way for me to prove it, yet why would I say it was there when it wasn't?! It was literally a major part of why I went for that upgrade
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Javier Casagrande
(@JavierCasagran3) reported
@ThreeUK @ThreeUKSupport You have the worst customer service and your company does not bother to help their customers. You do not care
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Jid 🫦
(@playboijid) reported
@ThreeUKSupport my phone bill price has become extortionate, as I am an international student living in France, and I am being charged up to 60£ monthly for my data usage, on top of rent and education costs. I have been a long term Three customer and find this to be quite poor client handling.
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Javier Casagrande
(@JavierCasagran3) reported
@ThreeUK @ThreeUKSupport holding it but your customer service has done nothing to help me. I have been dealing with this situation for 8 days and nobody has bothered to actually help me. CAN YOU PLEASE GET BACK TO ME
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little si
(@pixieking68) reported
@ThreeUK Shocking service - trying to get through to simply change my address 😡
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Steven Lindsay
(@StevenJLindsay) reported
on call to @ThreeUK @ThreeUKSupport trying to sort account for vulnerable 83 year old (not me!) for 2 hours then call ends automatically. A simple request made impossible by systems/teams that are inflexible and don’t talk to each other. Oh and miss sold a contract type too. Poor
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Neal Ashwangler 💙
(@NAshwangler) reported
@Gasdoc2857 @ThreeUK Well, never a dull day!