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3 (Three)

3 (Three) Outage Report in Harpenden, Hertfordshire, England

Why is my 3 (Three) service not working?

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Harpenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at 3 (Three)

3 (Three) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 56% Internet (56%)
  • 18% Phone (18%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Harpenden, England

The most recent 3 (Three) outage reports came from the following cities: Barnet, Dunstable, Enfield Town, Hemel Hempstead, St Albans, and Luton.

CityProblem TypeReport Time
Barnet Wi-fi 5 days ago
Dunstable Phone 27 days ago
Enfield Town Internet 30 days ago
Hemel Hempstead Internet 1 month ago
St Albans Internet 1 month ago
Hemel Hempstead Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

  • StTwiggi
    StTwig (@StTwiggi) reported from Hemel Hempstead, England

    @ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed

  • shanehewett
    Shane Hewett (@shanehewett) reported from Hatfield, England

    @ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing

  • resoai
    Alexey (@resoai) reported from Barnet, England

    @ThreeUKSupport All you need to do is to pass the information along with the screenshot to the developers to fix it. I’ve been to the chat 6 times already.

  • StTwiggi
    StTwig (@StTwiggi) reported from Hemel Hempstead, England

    @ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!

  • simonhaytack
    Simon Haytack (@simonhaytack) reported from London Colney, England

    Seems @ThreeUK is down as well atm.

  • AshleyLlewellyn
    Ashley (@AshleyLlewellyn) reported from Barnet, England

    @ThreeUKSupport The signal issue has been an on going thing with three, I seem to have a poor connection even with full 4G, I’ve replaced my sim twice...

  • akok9618
    anam🍂🍁 (@akok9618) reported from Watford, England

    @ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service

  • joelbuckland
    Joel Buckland (@joelbuckland) reported from Letchworth Garden City, England

    @AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk

  • Wreck_it_Dan
    Dan Stapley (@Wreck_it_Dan) reported from Hitchin, England

    @ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem

  • aroundthehouses
    Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    @ThreeUK No service!

  • angelspitten
    I am the hip-hop-a-potamus (@angelspitten) reported from London Colney, England

    @ThreeUKSupport There's a few, that's what I mean. I have poor coverage from n4 to central London and down.

  • resoai
    Alexey (@resoai) reported from Barnet, England

    @ThreeUKSupport This is not about outage, it is about a broken webpage not allowing us to turn on the feature you advertised! I’ve been to support chat many times and provided all the info. No one cares or acknowledges the issue!

  • resoai
    Alexey (@resoai) reported from Barnet, England

    @dipen_nk @ThreeUKSupport No. I’ve contacted @ThreeUK via chat 4 more times and it looks like they are being ignorant of the issue.

  • Blackcabmark
    Mark (@Blackcabmark) reported from London Colney, England

    @ThreeUKSupport how bad is your coverage in central London today three contract are due to be renewed having serious doubts of them quite a few years being a customer

  • shakibsardary
    Shakib (@shakibsardary) reported from London Colney, England

    @ThreeUK your internet is way too slow in big 2019

  • mertkahraman42
    Mert Kahraman (@mertkahraman42) reported from London Colney, England

    People of 🇬🇧 Please tell me a carrier to switch from the worst carrier of all times @ThreeUK

  • JaeStar101
    Jae Green 🇧🇸🇬🇧 (@JaeStar101) reported from London Colney, England

    @ThreeUK please give me a decent reason for why your service is getting so bad. How do I keep finding myself in the middle of central London with up to 3 bars & yet no data! 🤬 And I’m sick of hearing “please bear with us as we try to roll out 5G. What the hell am I paying for!

  • triford
    Steffan Ford (@triford) reported from Welwyn Garden City, England

    @ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G

  • joelbuckland
    Joel Buckland (@joelbuckland) reported from Letchworth Garden City, England

    Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three

  • AshleyLlewellyn
    Ashley (@AshleyLlewellyn) reported from Barnet, England

    So I went to @ThreeUK today to upgrade my phone, but it’s not worth it. I may aswell buy them handset from @Apple and keep sim only. At least that way I can ditch @ThreeUK if their signal stays this bad...

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ShahHita
    Hita Shah (@ShahHita) reported

    @ThreeUKSupport Well it’s not good because a lot of damage has been done.Your colleague Angel Doma from complaints team has closed the complaint which I wasn’t happy about

  • GuitarH1982
    United82 (@GuitarH1982) reported

    @ThreeUKSupport 333 rings as Engaged, so does calling from landline. Managed to do it through web chat after queuing through 56 people, something defo wrong with customer service but resolved now thanks for response

  • minikf1
    Kerry Fleming (@minikf1) reported

    @ThreeUKSupport He wants to cancel his first contract and move the number over to his new contract. He was told this was the only way he could get the phone. But my brother in law did it two weeks ago for the same phone and was charged no up front fee and able to do an early upgrade.

  • frogfall
    Frogfall (@frogfall) reported

    @ThreeUKSupport I've tried all that (several devices) and even rebooted one. I also since tried doing an actual 444 top-up, from phone, and it got all the way to the top-up I wanted, then system said "sorry there is a problem".

  • philmoss5
    Phil Moss (@philmoss5) reported

    @ThreeUKSupport Hi 3… My new iPhone 13mini keeps dropping your network. I’m running iOS 15.2 and everything else appears normal. Are you undertaking maintenance in the Gravesend area this week?

  • DeclanMorrow
    Declan (@DeclanMorrow) reported

    Anyone else on @ThreeUK @ThreeUKSupport with really slow/not working data?

  • SkyviewL4
    SkyView (@SkyviewL4) reported

    @ThreeUKSupport We have been with you for years and you have just hiked the price from £10 pm 30GB,unlimited unlimited to £21. The lady from India was useless. We can get 100GB unlimited unlimited as a new contract but will be charged roaming from May as new customer.

  • swanny271270
    Paul Swanston (@swanny271270) reported

    @ThreeUK @SamsungUK @jordancomolli 3 used to be very good to deal with! Unfortunately this is no longer the case. It saddens me that they take your money on complete lies. When you ask them to honour what you were offered it suddenly becomes an issue. Think twice before signing with 3!

  • mikepriestley13
    MIKE (@mikepriestley13) reported

    @ThreeUKSupport I will try soon and get back to you a few people in my area are having the same problem on same network too.

  • Wensleydaler
    Andy (@Wensleydaler) reported

    @ThreeUKSupport No signal in Wetherby LS22 7** area for last 3 hours.