3 (Three) Outage in Watford, Hertfordshire, England

Nice one... @ThreeUK is this yet another customer throwing himself overboard!

@ThreeUK shocking signal today

Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed

@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

@ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!

@ThreeUKSupport poor connection wondering to request an early termination

@ThreeUKSupport I see. Just working backwards, I have no idea how this service signed me up. Research suggests that they have worked out a way to stealthily sign me up by embedding a sign-up form in YouTube ads. Which is insane itself. But you're telling me there is no way that I can tell...

@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.

@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.

I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.

Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account

@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

What have you guys done to the network @ThreeUK this is unbearable

@ThreeUKSupport Someone called me after I lodged a complaint, I was explaining what happened and they cut me off and haven’t rung me back. What a joke

@ThreeUK absolutely shocking service on the phone. Trying to cancel an upgrade! The man kept me on phone 35 minutes, unable to understand me or me him! Unable to confirm it was cancelled, told me to call back in 2 days! Blood pressure at boiling point

@ThreeUKSupport Issues at : UB7 8LZ 3G is little faster than 4G but when I'm at work RG12 1PU I get very good speeds. So don't want to turn off 4G

@ThreeUKSupport I’ve done that, in fact I’ve only ever been on 3G because your network is terrible in London. I live in central too so no there is no difference

@ThreeUKSupport Quite a busy time maybe because your service is so s%$t!!! I’ve been a 3 customer for a long time but get very very close to moving my phone too as well as cancel this crap mobile broadband!! It’s a fantastic service at 3am though!!!

@ThreeUKSupport I spoke to your online chat support this morning, turns out I still have 8GB of data, for some reason it just stopped working yesterday. Not ideal.

@ThreeUKSupport I’ve run out of data and trying to get onto your new app is literally driving me mad. Errors non stop and I now can’t reset my password. So frustrating.

Hi @ThreeUK @ThreeUKSupport can you advise why @Bitly seems to be blocked on your network - it is very annoying

@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊

Really curious to know when @ThreeUKSupport @threeuk will finally provide a good service in king cross before all the customer leave this sh*t services!

@dsquareddigest @ThreeUKSupport I find this frequently with Three. Often, switching flight mode on/off cures it. Other times, it’s just the network being thoroughly broken.

@ThreeUKSupport @pompeyvw I have the same issue, Central London and nothing loads at all, also the same in other places in the U.K. Hardly can use unlimited data

@ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

@ThreeUKSupport I don’t know how many times I can keep saying the same thing. There is no 4G, inside or outside, in CR2 8SY. I don’t care what your systems say. I’ve lived there since 2016 and have never ever ever ever got 4G there. Send your engineers there if you don’t believe me.

All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

@ThreeUKSupport are there issues with your in the #ub10 area being having issues since yesterday on and off. Data connection keeps dropping.

@dipen_nk @ThreeUKSupport No. I’ve contacted @ThreeUK via chat 4 more times and it looks like they are being ignorant of the issue.

@ThreeUKSupport This is not about outage, it is about a broken webpage not allowing us to turn on the feature you advertised! I’ve been to support chat many times and provided all the info. No one cares or acknowledges the issue!

@ThreeUKSupport how bad is your coverage in central London today three contract are due to be renewed having serious doubts of them quite a few years being a customer

@ThreeUKSupport There's a few, that's what I mean. I have poor coverage from n4 to central London and down.

@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed

@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!

@ThreeUKSupport Still not working.

@ThreeUK wtf is going on with your network today I've had such spotty reception even though it's saying I have full 4 g

What’s wrong with @ThreeUK in NW3 on Haverstock Hill can’t get any signal

@StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.

Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks

@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing

@ThreeUKSupport All you need to do is to pass the information along with the screenshot to the developers to fix it. I’ve been to the chat 6 times already.

@ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.

@ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job

@ThreeUKSupport I've turned it off, and put it on airplane mode. Still not working

One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport

@ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service

@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

@ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.

@Three_Is_Broken @crossey86 @ThreeUK Took out a contract Feb last year have managed £5 a month for unlimited texts data and 600 minutes along with enough credit to do me till July 2021 have never paid for service thankfully due to how bad Three is happily paying £6 to Sky for 12gb calls and texts to go with it

@ThreeUKSupport @ThreeUK Just wondering why your service is terrible around the Fordhouses area of Wolverhampton it’s not just my phone it’s several others

@GeorgeWills200 @ThreeUK It has been bad for months but seems to be getting worse each week. So so so many complaints on social media yet @ThreeUK are still silent on the issues!

@cumberskitchen @ThreeUK It has been bad for months but seems to be getting worse each week. So so so many complaints on social media yet @ThreeUK are still silent on the issues!

@jamesma34307397 @ThreeUK It's good to read a positive tweet. Up to may last year, I never had any issues either. Suddenly everything went wrong and it hasn't got better. I used to get 30+mbps. Now I can't even watch a YouTube video. No explanation from 3 I hope your good experience continues 👍🏼

Theres people who gives @ThreeUK a hard time being rubbish network I don't get much issue with them

@ThreeUKSupport I'm not facing any problems with your network because I'm not using it. I changed a little while back to @EE and there Internet is nice and fast

@ThreeUKSupport I should never have been charged, it was for broadband for a router that was never collected and has never ever been used. I've spoken to you on the phone NUMEROUS times, last time your member of staff told me I was acting like an idiot.

@ThreeUKSupport yet another terrible Three customer service experience

@ThreeUKSupport I’ve had nothing but service issues since taking out this contract. Every time I’ve had the same excuses. I’m basically paying for a service I’m not receiving. Really disappointed if I’m honest.