3 (Three) Outage in Watford, Hertfordshire, England

@ThreeUKSupport I don’t know how many times I can keep saying the same thing. There is no 4G, inside or outside, in CR2 8SY. I don’t care what your systems say. I’ve lived there since 2016 and have never ever ever ever got 4G there. Send your engineers there if you don’t believe me.

All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

@ThreeUKSupport are there issues with your in the #ub10 area being having issues since yesterday on and off. Data connection keeps dropping.

@dipen_nk @ThreeUKSupport No. I’ve contacted @ThreeUK via chat 4 more times and it looks like they are being ignorant of the issue.

@ThreeUKSupport This is not about outage, it is about a broken webpage not allowing us to turn on the feature you advertised! I’ve been to support chat many times and provided all the info. No one cares or acknowledges the issue!

@ThreeUKSupport how bad is your coverage in central London today three contract are due to be renewed having serious doubts of them quite a few years being a customer

@ThreeUKSupport There's a few, that's what I mean. I have poor coverage from n4 to central London and down.

@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed

@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!

@ThreeUKSupport Still not working.

@ThreeUK wtf is going on with your network today I've had such spotty reception even though it's saying I have full 4 g

What’s wrong with @ThreeUK in NW3 on Haverstock Hill can’t get any signal

@StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.

Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks

@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing

@ThreeUKSupport All you need to do is to pass the information along with the screenshot to the developers to fix it. I’ve been to the chat 6 times already.

@ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.

@ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job

@ThreeUKSupport I've turned it off, and put it on airplane mode. Still not working

One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport

@ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service

@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

@ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.

@ThreeUK No service!

@ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.

OK my phone network is finally back, ****** pricks the lot of you @ThreeUK

I wonder if @ThreeUK is going to give us some credit for this loss of service

What's going on @ThreeUK very poor data quality today.

Seems @ThreeUK is down as well atm.

@ThreeUK @ThreeUKSupport sort out the phone signal!!!!!!! I refuse to pay my next month bill

@MontyTweeet @ThreeUK Unlimited everything. £20 a month. Altho internet connection is so shit i have to switch 4g off every now and then to use it. And compared to virgin’s 4G. It’s sooooooooo much slower.

@MontyTweeet Legit just waiting for my bloody contract to run out. @ThreeUK network run by crooks

@chriskanedev @ThreeUK Only through a public network on my phone, can’t my laptop.

@chriskanedev @ThreeUK 👍🏻 actually not a bad idea!

So 3 Network has been down as early as 4:30am .. it’s now Lunchtime for me at work and still no Data or Phone Services available 😤🤔 having to resort to my work WiFi 😭 I have Unlimited Data WTF .. so I’m expecting a days compensation @ThreeUK @ThreeUKSupport

@ThreeUKSupport I have had intermittent service for 7-10 days now. Phone calls breaking up, to no service. In the house, no signal. Why did I ever leave EE. I had service literally everywhere. 😡😡😡

@ThreeUK I’m in London, wife in Devon. Neither of us are able to use our phones currently. Our Three home WiFi also down so all home entertainment not working. This isn’t ‘some’ people affected, it’s most if not all. Appalling.

three network being down is so helpful for us self employed folks 👍🏽 and to think it wasn’t long ago i was looking at changing networks for an phone upgrade...@ThreeUK @ThreeUKSupport

@TheHodge @ThreeUK Three. It's a known problem though

@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

So @ThreeUK network is down. Dead.

@ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G

@ThreeUKSupport why no customer information. PR nightmare. No information is unacceptable. Many social media or news outlets to use.

@ThreeUK information is key. PR nightmare. No reason or explanation for outage.

Hey @ThreeUK what’s going on. No service since last night and zero communication to customers!!! What a disgrace. #threedown

@ThreeUK @ThreeUKSupport didnt notice network was down until i left home as i was connected to wifi at home. Thinking of changing network

@ianbetteridge @ThreeUK Three has been down nationwide since midnight

Not the day for the @ThreeUK @ThreeUKSupport network to be down! Travelling and need my phone, relying on WiFi to communicate sucks!!!

@ThreeUKSupport data down with an #Uxbridge post code.

@ThreeUK need someone to contact me regarding my A! hub nothing but problems fed up of holding on line and live chat

@ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .

@ThreeUKSupport I don’t know how many times I can keep saying the same thing. There is no 4G, inside or outside, in CR2 8SY. I don’t care what your systems say. I’ve lived there since 2016 and have never ever ever ever got 4G there. Send your engineers there if you don’t believe me.

@ThreeUKSupport This is the 5 time Within the last 2 years I’ve had to go back and forth with bad customer services. No resolutions. No call backs and no help I’m fed up!

@ThreeUKSupport Hi, we had a box and paid for 1 month (£32) I then cancelled the direct debit before the month was up as we’d had better WiFi installed. I can’t log onto the app either to cancel but youve mailer demanding payment when it hasn’t been used.

Just seen @ThreeUK is offering £20 compensation for last month’s outage for customers who have asked for it - I am asking for £40 in total. £20 for last month & £20 for today. Plz contact me ASAP.

Seriously @ThreeUK - TWICE within a month the network has been down. Only working on WiFi - when are you fixing this. No coverage in SW16 - E14. Update plz, this is unacceptable 🤬

@JasperLlama @EE @ThreeUKSupport If it doesn’t happen it might hang fire till a 5G compatible iPhone comes out.

@ThreeUK Not only do you send the wrong Item, you leave me hanging on the phone for an hour last night, over half an hour tonight!! Then cut me off, shambolic and a poor excuse for customer service!!!

@ThreeUK when are you going to provide a service that’s even half decent where coverage is concerned, don’t promise at least good coverage when it’s at the moment and has been for months a poor poor service