3 (Three) Outage in Borehamwood, Hertfordshire, England

@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles

@ThreeUK Why do 3G companies always have a network?

@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.

@ThreeUK when will esim be available on your network?

@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!

@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!

@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬

@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!

@ThreeUKSupport hi, my mobile number hasn’t transferred to my mew phone. No help int he phone customers support. Now one week over due for the switch and paying three for a service I can use

@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?

@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?

@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you

@ThreeUK hi, twice this morning I’ve been deliberately cut off by your customer services because I politely disagreed with that they were saying. Do you think that is acceptable? How should I now go about having my issue rectified? Thanks

I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)

@ArgosHelpers @Argos_Online Dear Sir or madam This is ridiculous disgusting Shamed by Argos I'm trying to to speack to one of the customer service over the phone holding time over 25 minutes to speack to customer service. My provider @ThreeUK will charge me trouble the price

@ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?

@ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks

@ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet

Right on time @ThreeUK @ThreeUKSupport the usual daily turn off of data services. It’s like clockwork. You’re a absolute joke of a company. Can no longer even provide the 0.65mbs service! Suppose turning it completely off makes no difference.

@ThreeUKSupport 5g service out for 48 hours and counting in EC1 when will this get fixed? This is unacceptable, I’ve never had an outage this long before. Will you be crediting my account for the disruption?

@ThreeUKSupport Hey! Are you guys having problems with the network? All day I have been unable to view images online and certain apps won’t work either (like WhatsApp, Instagram..) 😕

@tescomobile All the same. @EE don’t recognise loyalty and are happy to charge over the odds for mediocre service. @ThreeUK are already increasing my contract price after switching to them after 3 months. Can’t win.

@ThreeUKSupport credited the amount to my account instead of processing a refund so now I'm told I won't my money because you can't refund credit that three gives. I am sick of you lot honestly. I've been dealing with this issue since January 22nd. I will be contacting the Ombudsman no doubt.

@ThreeUKSupport yes they magically found it. decided to wave the leaving fee and I tried to cancel my account and change it to PAYG but your incompetent staff member did nk such thing so I woke up to an overdrawn bank account this morning. called to get it resolved & another staff member

Why is @ThreeUK signal so baddd

@ThreeUKSupport I don’t have service on my phone?

@ThreeUKSupport Pressing the cancel button in the phone app. Which your live chat team informed me today is a cancellation button but not really a way to cancel. Absolute bullshit

@ThreeUK do I need an e sim for an Apple Watch if it doesn’t have cellular or will it work fine on your network?

@ThreeUKSupport Yes I am - had the same issue today in Harrow

@ThreeUKSupport @ShoJo__ This reply is so cheeky. For a company with literally the WORST signal it’s far too much energy for my liking.