3 (Three) Outage in Borehamwood, Hertfordshire, England

@aroundthehouses @ThreeUK Tried them back in 2004- such a bad experience I would never ever ever go near @ThreeUK ever again.

Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.

@three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.

@three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?

Congratulations to @ThreeUK @ThreeUKSupport! @ScottishPower has achieved the impossible and knocked you off the no1 spot as the worst, most inept company I have had the misfortune to encounter in my 46 years of being alive!#scottishpower #terriblecompanies #badbusinesses

@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?

@ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES

@bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈

@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

@ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not

@ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service

@ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money

Definitely changing from @ThreeUK when my contract ends. My 4G barely ever works on my bus to work despite having full signal. I complain to them and they’re like “oh you could upgrade early and maybe that will give you better service” like ???

Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport

3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!

@ThreeUK @Three_Is_Broken your London coverage is shocking, how many times do we have to complain? I’m not replacing my SIM card and I’m not getting another new phone!! Just bloody fix it 🤬

@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.

@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.

@ThreeUK the mobile internet at Stratford bus station is shocking shows 4g available but u can’t get any internet at all #poor

Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

@ThreeUKSupport I travel frequently for both work and leisure & have done so for years, often moving frequently between countries. In 8 years with this number travelling on 4 continents, I’ve never had this problem before. I’m really unimpressed to say the least.

hey @ThreeUK @ThreeUKSupport I cancelled my account with you. You sent me a text demanding payment and threatening debt collection. I cannot reset my password online to pay you. Every time I try to reset I get message: "my3auth.text.generic.error". Help please?

@ThreeUK It will be far from amazing on your poxy network. Amazes me that you would advertise on social media, do you idiots not read the comments.

@ThreeUK Paying 20 a month for 80GB. and I actually get signal now. Thank you based @giffgaff

@ThreeUKSupport trying to access My3 on my new device however I need to validate my email address. The problem is I no longer have access to this email address and there is no option to change it. So how do I access My3?

@ThreeUKSupport Not it has not been resolved. I’ve been treated like a criminal. I have no service at all since Saturday and bear in mind that I am abroad

@ThreeUKSupport My plan ends next week. Can I cancel it by phone?

@ThreeUKSupport When I contacted customer service abroad, they kept telling me that I have violated your terms and conditions and breached your policies without being able to tell me specifically which ones

@ThreeUKSupport Since then I have no service/network at all although I have paid for

@ThreeUKSupport Thanks Mark. I keep doing that, but running into disconnection problems.