3 (Three) Outage in Harpenden, Hertfordshire, England

@ThreeUKSupport signal over here has been appalling. Can hardly load a page.

@ThreeUKSupport @BoeingBoy By “the area” you mean “the whole freeking country” by “should help” you mean “will make no sodding difference but will fob another one off” I feel sorry for the staff on @ThreeUKSupport they know it’s shite but can’t say otherwise.

@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

@ThreeUKSupport I see. Just working backwards, I have no idea how this service signed me up. Research suggests that they have worked out a way to stealthily sign me up by embedding a sign-up form in YouTube ads. Which is insane itself. But you're telling me there is no way that I can tell...

Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

@ThreeUKSupport Someone called me after I lodged a complaint, I was explaining what happened and they cut me off and haven’t rung me back. What a joke

@ThreeUKSupport I’ve run out of data and trying to get onto your new app is literally driving me mad. Errors non stop and I now can’t reset my password. So frustrating.

@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊

@ThreeUKSupport @pompeyvw I have the same issue, Central London and nothing loads at all, also the same in other places in the U.K. Hardly can use unlimited data

@ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

@ThreeUKSupport I don’t know how many times I can keep saying the same thing. There is no 4G, inside or outside, in CR2 8SY. I don’t care what your systems say. I’ve lived there since 2016 and have never ever ever ever got 4G there. Send your engineers there if you don’t believe me.

@dipen_nk @ThreeUKSupport No. I’ve contacted @ThreeUK via chat 4 more times and it looks like they are being ignorant of the issue.

@ThreeUKSupport This is not about outage, it is about a broken webpage not allowing us to turn on the feature you advertised! I’ve been to support chat many times and provided all the info. No one cares or acknowledges the issue!

@ThreeUKSupport how bad is your coverage in central London today three contract are due to be renewed having serious doubts of them quite a few years being a customer

@ThreeUKSupport There's a few, that's what I mean. I have poor coverage from n4 to central London and down.

@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed

@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!

@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem

@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing

@ThreeUKSupport All you need to do is to pass the information along with the screenshot to the developers to fix it. I’ve been to the chat 6 times already.

@ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service

@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

@ThreeUK No service!

Seems @ThreeUK is down as well atm.

@TheHodge @ThreeUK Three. It's a known problem though

@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

@ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G

@ianbetteridge @ThreeUK Three has been down nationwide since midnight

@ThreeUK why is my service not working 😡

@ThreeUKSupport The signal issue has been an on going thing with three, I seem to have a poor connection even with full 4G, I’ve replaced my sim twice...

@ThreeUKSupport trying to use the chat feature on the app it’s not working

@ThreeUK please give me a decent reason for why your service is getting so bad. How do I keep finding myself in the middle of central London with up to 3 bars & yet no data! 🤬 And I’m sick of hearing “please bear with us as we try to roll out 5G. What the hell am I paying for!

@ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

@ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g

So I went to @ThreeUK today to upgrade my phone, but it’s not worth it. I may aswell buy them handset from @Apple and keep sim only. At least that way I can ditch @ThreeUK if their signal stays this bad...

People of 🇬🇧 Please tell me a carrier to switch from the worst carrier of all times @ThreeUK

@ThreeUK your internet is way too slow in big 2019

@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk

Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three

@ThreeUKSupport @Computer_999 Same shit i was told moved to sky now for some sort of stable connection just to game on. 22ping 10mbps download and 5mbps no breaks in the speed no speed loss at peak times tbh its not the best speeds but it works when i need it.

@Three_Is_Broken @ThreeUKSupport @ThreeUK The last excuse before that was, we are upgrading to 5G to it may effect service...

@ThreeUKSupport Can’t get in webchat. If that’s what you keep directing people to it’s pointless as there is never anyone available.

@ThreeUKSupport Almost everywhere now. I did pop instore to look for an upgrade, but don’t want to be stuck with a network I can’t use. I don’t really want to keep dropping down to 3G, I’m paying for 4G after all.

@VodafoneUK Thanks. It’s been such torture on @ThreeUK that I need to at least have an escape route if the situation is no better with you guys. Although im not sure any network could be quite as gut wrenchingly awful as they are.

@richandprecious @Three_Is_Broken @ThreeUK You absolutely can leave if they fail to provide service. If give them notice that the service is down and it doesn’t improve demand to end your contract. If they don’t then that is one of the very few things that Ofcom can intervene with (the rest of the time they are useless)

@LePhantomDennis @ThreeUKSupport @Three_Is_Broken I’ve had to force 3G as the network is so bad, never get any connection on 4G

No signal since approx 1900 @ThreeUK nothing unless Wi-fi is connected...

@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

@ThreeUKSupport @ThreeUKSupport and seems completely dead now here in ox16 2bz, no network at all.

What's point in all these phone company's getting ready for #5G when you can't even get a good signal with the ones before hand,don't move on til you have actually conquered the first 4G's I would like to get a decent signal one day. @ThreeUK #phone #5GBuiltRight #5Gthatworks

@ThreeUKSupport Sorry, your response was so slow there's barely any point continuing with this support request. Another fail😩

@Three_Is_Broken @ThreeUKSupport @ThreeUK Yep! Can’t wait to leave, going to look into consumer rights and challenge the contract as currently I’m paying for a service but not receiving it....

@JanetteMilligan @ThreeUKSupport @ThreeUK It's quite bad today. Seems very slow!

@ThreeUKSupport Not even rubbish signal, just not having signal at all 😂 ME10 3FD

@ThreeUKSupport @GlobalVelocity Yes Falkirk Alloa area signal been rubbish for months tried all the things on phone still the same even been onto Apple it’s ok there side

@ThreeUKSupport It’s not isolated - it’s daily in central london. So there would be no point turning it back on again and i’d be moving from one bad data experience to a another, deliberately slow one.

@ThreeUKSupport Sorry but if ‘turn off our awful 4G network to make your phone work’ is the solution the network offers, you’ve proved my point a bit there

I regret signing back up to @ThreeUK. Slowest, most congested network ever. I'm stuck with them until July 2021. -__-