3 (Three) Outage Report in Hemel Hempstead, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Luton, Edgware, Stevenage, St Albans and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
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3 (Three) Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Richard Alfred Palmer
(@Richard49935707) reported
from
Harrow Weald, England
@ThreeUK what are going to do about your pathetic signal I’m getting all the time ? 🤨
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Matt Simpson
(@mattsimpt) reported
from
Luton, England
@ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?
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Liam Booth
(@LiamNBooth) reported
from
London Colney, England
@ThreeUK when will esim be available on your network?
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mep
(@Christi68369840) reported
from
Barnet, England
@KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12
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Abby
(@Abboir_) reported
from
Hemel Hempstead, England
@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Kev Galvin
(@GalvinKev) reported
from
Totternhoe, England
@ThreeUK decided to get a contract with you last week, what a mistake. Receiving multiple SIM cards in someone else’s name. Not yet received new phone. When I call for help after 28 mins I get told they can’t help because they have the wrong date of birth
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Harry Sanganee
(@MacFreakish) reported
from
Luton, England
Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!
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Harry Robertson
(@HarryRobertson5) reported
from
Harrow Weald, England
@ThreeUKSupport So why can't you match my customer offer at £55 a month, only if I get a third contract out, why would I even want to pay £58 a month when my "customer exclusive offer is £55 a month
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David Lopez
(@PioF1) reported
from
Leighton Buzzard, England
@ThreeUK I've been experiencing problems with the Internet connection on my mobile phone for the last few weeks. Through WIFI, everything works fine and if I am active the DATA of my Spanish E-Sim as well, so I know the problem is with you guys. Could you help me to sort it out?
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Andy Swann
(@Andyswann45) reported
from
Abbots Langley, England
@ThreeUK hi, twice this morning I’ve been deliberately cut off by your customer services because I politely disagreed with that they were saying. Do you think that is acceptable? How should I now go about having my issue rectified? Thanks
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David Smetana
(@davidbsmetana) reported
from
Barnet, England
@ThreeUKSupport I’ve been on hold to support now twice for 45mins each time and then the call drops! I can’t use my phone! Please advise
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Angela Blacklaw
(@AngelaBlacklaw) reported
from
Harrow Weald, England
@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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James Clark
(@james_clark10) reported
from
Hazlemere, England
@ThreeUKSupport how long is the network disruption going to last in High Wycombe??
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Phil Mullin
(@mullers72) reported
from
Welwyn Garden City, England
So having just bought a @ThreeUKSupport PAYG SIM for my son as he's lost his phone, I can't register it online as it's down for technical maintenance but call the 0800 number. That's closed too. How do I get him sorted for school tomorrow? #Threeuk
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Peter
(@peter_hollas) reported
from
Stevenage District, England
@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chacky
(@GmailChacky) reported
@ThreeUK Still not working in South Manchester, M22 postcode 🤬
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Alison Knowles
(@knowles_ali) reported
@iD_Mobile_UK @ThreeUK Phone mum on mobile and no problems, this was 7pm, plus daughter talking to Boyfriend with no problems, so I guess everything is back to normal.
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Sam H
(@sameggandham) reported
@ThreeUK Still not able to make or receive calls. Both my wife and I are three customers. We missed a really important phone call today! Outrageously bad service.
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Dan Bailey 🏳️🌈🚌🚙 🚴
(@dtm1gs) reported
Thank you @ThreeUK for fixing the issue as soon as you can. I wondered if the company could offer a free month to compensate those of us who have been affected. I’ve been with 3 for over 15 years. It would be a small token rather than expensive compensation claims.
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Gareth Rhodes
(@RhodesMovie) reported
@ThreeUK I'm afraid I'll be leaving after this latest episode. I'm now having to work at the weekend to play catch up with a full day lost today. It's the lack of information that really stings. Poor form.
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xXanderC
(@StreamingArtWAX) reported
@ThreeUK False, My service is non existent. No signal since this morning .. no data , no calls.. I even went to a three shop and got a replacement sim and still no luck. Been a customer for over 10 years.. is it time to change providers?
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Suleman Patel
(@Suleman07204565) reported
@ThreeUK What about a refund we paying for a service That you can’t give Whole day the phone was not working Give a text to customer saying it’s not working what kind of communication is this Absolutely pathetic Give refund on next bill
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Rasha Ibrahim
(@dxb660) reported
@ThreeUK I’m raising a complaint about the severe outage on 25 June 2025, which left me unable to make/receive calls or send texts for most of the day. This caused serious inconvenience and safety concerns, especially with reports of 999 being unreachable. I rely on Three for daily use,
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Nigel Curtis
(@NigelCurtis16) reported
@ThreeUK Still not working!
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Peter Gordon
(@monkeynut01) reported
@ThreeUK Not working for me! ThreeUK needs contingency planning, this is on the senior management! What has caused today’s outage? Compensation has to be offered to all customers affected!