3 (Three) outages and service status in Hemel Hempstead, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Hemel Hempstead, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Phone, and Wi-fi.
- E-mail (40%)
- Phone (40%)
- Wi-fi (20%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hemel Hempstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hemel Hempstead, England
The most recent 3 (Three) outage reports came from the following cities: Amersham, Barnet, Edgware, Dunstable, Hemel Hempstead, and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Amersham
|
14 days ago | |
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Barnet
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14 days ago | |
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Barnet
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Phone | 14 days ago |
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Barnet
|
Phone | 15 days ago |
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Barnet
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Wi-fi | 21 days ago |
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Edgware
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Phone | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Mike Whitehouse (@kramit) reported from London Colney, England@ThreeUKSupport @BoeingBoy By “the area” you mean “the whole freeking country” by “should help” you mean “will make no sodding difference but will fob another one off” I feel sorry for the staff on @ThreeUKSupport they know it’s shite but can’t say otherwise.
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Shakib (@shakibsardary) reported from London Colney, England@ThreeUK your internet is way too slow in big 2019
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Kev Galvin (@GalvinKev) reported from Totternhoe, England@ThreeUK decided to get a contract with you last week, what a mistake. Receiving multiple SIM cards in someone else’s name. Not yet received new phone. When I call for help after 28 mins I get told they can’t help because they have the wrong date of birth
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Robert Midgley (@RobertMidgley07) reported from London Colney, England@AlexonTV @ThreeUK Damn right. Keep them on their toes - loyalty doesn't exist anymore either way.
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MarksMusings (@aroundthehouses) reported from Bricket Wood, England@ThreeUKSupport Another complaint coming in from us. We expect more from a company of this size.
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StTwig (@StTwiggi) reported from Hemel Hempstead, England@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!
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Gavin Watson (@watsongc) reported from London Colney, England@ThreeUK Very disappointed that you’re discontinuing the Three in Touch app as you are effectively rendering redundant my iPhone 5. This would be less of an issue if you were improving your coverage in parallel. Signal so poor in my Central London home WiFi calling is vital.
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©️ (@_senoritaugly_) reported from Welwyn Garden City, EnglandAwful customer service from @ThreeUK @ThreeUKSupport - the call centre ‘manager’ just told me that I should probably leave and find a contract elsewhere and that it’s just ‘how the business runs’ after messing me about for the past 3 days. I just want the deal I was offered 😭
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Ian Burley (@ian_burley) reported from Hemel Hempstead, England@ThreeUKSupport It was nothing major, was going to enquire about a 2nd backup payg sim. I understand you do a free one with 200MB preloaded data. Also I'm an ex Three customer but signal at home was very poor. Curious to see if it's improved.
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anam🍂🍁 (@akok9618) reported from Watford, England@ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service
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Ian Burley (@ian_burley) reported from Hemel Hempstead, England@ThreeUK Just been into one of your stores and was completely ignored. I politely interrupted a staffer and another customer to ask if there was anyone else available. He said he was on his own and would be busy for the next hour. #nowaytorunabusiness
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Brad Clark (@bradclarkuk) reported from London Colney, England@richandprecious @Three_Is_Broken @ThreeUK You absolutely can leave if they fail to provide service. If give them notice that the service is down and it doesn’t improve demand to end your contract. If they don’t then that is one of the very few things that Ofcom can intervene with (the rest of the time they are useless)
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mep (@Christi68369840) reported from Barnet, England@KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12
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Keron Proverbs (@KeronProverbs) reported from London Colney, England@ThreeUK I want justice for paying to a company what is millionaire corporation and I've had rubbish service. Being stranded using gprs not able to pay can't fo my job like I'm absolutely fuming and I can't call you at all no number works
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Ray Rajani (@ManUtd_BITW) reported from Harrow Weald, England@ThreeUKSupport got issues accessing the cineworld site via three+ app?
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Annabel Turbutt-Day (@Annabel_TD) reported from London Colney, England@ThreeUKSupport Can’t get in webchat. If that’s what you keep directing people to it’s pointless as there is never anyone available.
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mark squillario (@MarkSquillario) reported from Barnet, England@sixteenthCgirl @ThreeUK Apparently BBC1 The One Show like to know if these things as does the Times and Daily Mail. Yet, would other Cos. fair better. I got a rude letter from TalkTalk saying my Broadband plan (£31 pm) is out dated (Virgin sold out to them, they put me on plan). Need to use Fibre!
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CityOfSimplicity (@City_Simplicity) reported from London Colney, England@ThreeUKSupport I’ve run out of data and trying to get onto your new app is literally driving me mad. Errors non stop and I now can’t reset my password. So frustrating.
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Sohail Ratansi (@abstractNurban) reported from Harrow Weald, EnglandSee data is down in the HA5 HA2 area typical @ThreeUK @Three_Is_Broken
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Mr A$AP Verflucht Esq. (@verflucht) reported from Borehamwood, England@ThreeUKSupport I see. Just working backwards, I have no idea how this service signed me up. Research suggests that they have worked out a way to stealthily sign me up by embedding a sign-up form in YouTube ads. Which is insane itself. But you're telling me there is no way that I can tell...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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charlie brownlow (@charlie___brown) reported@ThreeUK anyone else have problems closing a Three mobile accounts. No reply emails. Online chat seems to be ineffective. Talking to Customer service unable to close accounts. Back online chat this morning, account changed to collections, still unable to close the account.
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Malfoy Orme (@MalfoyOrme83) reported@ThreeUK I have had nothing but issues with my new phone. So I have returned it to the shop as I don’t want the same phone. Now I am having issues getting a new phone because you haven’t reversed the account and the credit check has failed. I am one unhappy customer.
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James Lewis (@realjimmothy) reported@ThreeUK have the worst customer support team. All i want to do is pay them yet I have been talking with them via the app for 45 minutes. surely it can’t be that difficult….
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David #RejoinEU #FBPE (@MollieCoin) reported@ThreeUKSupport When people call me and I dont answer, my phone goes to answerphone, where they are greeted by a woman call Jan. I am a man called Darren. I have tried to re-record, tried instant chat & called in a Three store, nobody can help. Can you PLEASE!
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Ropa (@premiaxleader) reported@ThreeUK I’ve had no calls or mobile data on 2 business lines since mid-Feb 2026. Multiple contacts, SIM & eSIM changes, still unresolved. Formal complaint sent 12 March – no acknowledgement received. This is now a serious business impact. Please escalate urgently
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Jake Richards (@jake_efc14) reported@ThreeUK @ThreeUKSupport Fix ye internet ye robbing muppets
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David Mather 🇺🇦 (@ProtectorLamp) reported@ThreeUKSupport @ThreeUK Very poor customer service. I have been chased for payment on a SIM I no longer have and did not know it was active. I am happy to pay the £25.44 but then you will reinstate the monthly bill and service which I do not want.
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Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reportedIt’s a shocking reflection on @ThreeUKSupport but your customer service is absolutely useless they don’t understand a work you say to them. A poor second after totally useless.
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joy thomS (@thomSJoy) reported@ThreeUK is anyone else having problems with @ThreeUK connection
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The K-League Kilt (@kleague_kilt) reported@ThreeUKSupport ur home broadband service in South Lanarkshire has been woefully unacceptable for almost a month as has your attempts at "customer service". Definitely pulling the plug on my contract as soon as possible.