3 (Three) Outage Report in Hemel Hempstead, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: St Albans, Stanmore, London, Barnet, Stevenage and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Internet | |
| Stanmore |
Phone | |
| London |
Internet | |
| London |
||
| London |
Phone | |
| London |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Sohail Ratansi
(@abstractNurban) reported
from
Harrow Weald, England
See data is down in the HA5 HA2 area typical @ThreeUK @Three_Is_Broken
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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David Smetana
(@davidbsmetana) reported
from
Barnet, England
@ThreeUKSupport I’ve been on hold to support now twice for 45mins each time and then the call drops! I can’t use my phone! Please advise
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Harry Sanganee
(@MacFreakish) reported
from
Luton, England
Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Joe Brown
(@projectzip) reported
from
Luton, England
Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!
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Matt Simpson
(@mattsimpt) reported
from
Luton, England
@ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Richard Alfred Palmer
(@Richard49935707) reported
from
Harrow Weald, England
@ThreeUK what are going to do about your pathetic signal I’m getting all the time ? 🤨
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Kev Galvin
(@GalvinKev) reported
from
Totternhoe, England
@ThreeUK decided to get a contract with you last week, what a mistake. Receiving multiple SIM cards in someone else’s name. Not yet received new phone. When I call for help after 28 mins I get told they can’t help because they have the wrong date of birth
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.
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Abby
(@Abboir_) reported
from
Hemel Hempstead, England
@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?
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⋆☆ 𝒥𝑒𝓈𝓈 ⁷ᴀᴛ ʜᴏᴍᴇ☆⋆💜⋆ ⟭⟬ 𝙿𝚊𝚛𝚝 𝚛𝚎𝚜𝚝 ⟬⟭
(@Jubballama) reported
from
Barnet, England
Hi @ThreeUK I have absolutely no signal when going around London?????? Again, how many times is this gonna happen 🙃
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Karen Mavundukure
(@karenmavx) reported
from
Stevenage District, England
@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened
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S Cheung
(@shekcheung) reported
from
Luton, England
@ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs
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Harry Robertson
(@HarryRobertson5) reported
from
Harrow Weald, England
@ThreeUKSupport So why can't you match my customer offer at £55 a month, only if I get a third contract out, why would I even want to pay £58 a month when my "customer exclusive offer is £55 a month
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Elman
(@ScarredNtScared) reported
@ThreeUKSupport Yes, I have spent 20 minutes on the phone only to be told to go to the live chat and then spent an hour on live chat with no help other than repeating copy-and-paste messages and not giving me a reason for the suspension
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David Wiggins
(@dmwiggins) reported
@ThreeUKSupport I live in America. I’ve been paying for six months for two lines I can’t use. No one on the phone will help me. No one will reply to my email. And I’m just getting lectured on Twitter about process that I am unfamiliar with. I. Need. Help. Getting. This. Done. Good grief.
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Andy
(@AdamOda1966) reported
@ThreeUK really once again poor to no service in SW9 , looking forward to December when my contract ends , really bad customer service .
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Thomas Jones
(@ThomasAWJones) reported
@ThreeUKSupport Do you have a link? When I Google it, it just redirects me to the My3 app and the problem still persists.
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Charlotte Coops
(@CharlSCooper) reported
@ThreeUKSupport No internet and no signal. Send help. I don't know why it has suddenly gone dead. I have only been with you a week. This is concerning.
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Andy
(@AdamOda1966) reported
@ThreeUKSupport Sw9 9ns if you check your records I have complained about the terrible service I get for over 8 months . So not really a great example of customer service.
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Mary
(@citytravelmary) reported
@ThreeUKSupport But your other router might have a better signal strengths
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Andy
(@AdamOda1966) reported
@ThreeUKSupport Sorry doesn’t mean you are upholding your part of our contract , to expect customers to pay and not receive a proper service is very poor .
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☁️ Chris Reddington #Azure
(@reddobowen) reported
@ThreeUKSupport Thanks. I'm eagerly awaiting eSim support, so that I can use my personal sim on my iPhone and then my work sim as the physical. Switched from a OnePlus 8 Pro a while ago, not realising that eSim still wasn't available on three. If there's any way to help test this out, i'm in.
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LD🇪🇺
(@LD_Sth) reported
@ThreeUKSupport Hi, I have a Oneplus 9 pro 5g. My issue is I can't see an option to turn on VoLTE. I've looked in the mobile sim settings and I can't see it. Any help would be appreciated. Thanks