3 (Three) Outage Report in Hemel Hempstead, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stevenage, London, St Albans, Stanmore and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Mike Whitehouse
(@kramit) reported
from
London Colney, England
@ThreeUKSupport @BoeingBoy By “the area” you mean “the whole freeking country” by “should help” you mean “will make no sodding difference but will fob another one off” I feel sorry for the staff on @ThreeUKSupport they know it’s shite but can’t say otherwise.
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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raage ahmed
(@kaakacweyn) reported
from
Luton, England
@ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!
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Tomo Woodland
(@tomowoodland) reported
from
London Colney, England
@ThreeUK has abandoned its customers! There’s zero customer service if you have a problem. No response from @ThreeUKSupport and a useless chatbot. Online “My 3” is down too 😔
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Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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Karen ⚽️🍫
(@KrobertsonKaren) reported
from
Luton, England
@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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KJ
(@HemelAllotment) reported
from
Hemel Hempstead, England
@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Kelvin Olasupo
(@_Only1Kelvin) reported
from
Luton, England
@ThreeUKSupport signal over here has been appalling. Can hardly load a page.
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.
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𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜
(@gundisalvus19) reported
from
Harrow Weald, England
I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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⋆☆ 𝒥𝑒𝓈𝓈 ⁷ᴀᴛ ʜᴏᴍᴇ☆⋆💜⋆ ⟭⟬ 𝙿𝚊𝚛𝚝 𝚛𝚎𝚜𝚝 ⟬⟭
(@Jubballama) reported
from
Barnet, England
Hi @ThreeUK I have absolutely no signal when going around London?????? Again, how many times is this gonna happen 🙃
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.
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Imran ®
(@The_Photographr) reported
from
Harrow Weald, England
@CurlyTazzi @BelleDameFolle @ThreeUK @virginmedia I haven’t had anything but great service from them. Blistering fast internet speeds all the time and never an outage in 4 years. Must be your dodgy area.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nicolagarland73@gmail.com
(@nicolagarland73) reported
@ThreeUK can someone please inbox me as after two days of speaking to customer services I still have a issue that they don’t seem to comprehend!!
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Ralph Nelson
(@RalphNe32269576) reported
@ThreeUK Laptop wants my Three Network Security Key. Where/How do I find it?
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Kenny Cannon
(@Kaoticken) reported
@ThreeUKSupport How would that work as a SMARTY customer? Should I order a new SIM through them instead or can 3 handle it for me?
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Paul Hemmings
(@MrTop1gear1985) reported
@ThreeUKSupport Hello I can't make call or sended text do you know if the network is down can you help and I have turnit off and on
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~*LottieLizzy*~
(@Lottie1190) reported
Hi @ThreeUK. Can we request a call back from complaints considering the idiot we've been speaking to on customer services downright refused to put us through to them. Thanks.
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Living Life!
(@living_life_me) reported
@ThreeUKSupport @elliotw100 Elliot they’re just doing it to increase revenue which is ridiculous. Raise a complaint and tell them you have been quoted as being able to keep it in a 3store. 3 complaints have the power to add an “exempt” flag in your account to override go roam charges as an exception.
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Sam Avery
(@Averagesam) reported
@ThreeUKSupport Screen record video of the issue. Issue 5. Paying for a device pairing add on that does not work. Issue 6 factory resetting devices 6 times as per advisors advice after explaining the issue is 3 side. Issue 7 three app not showing me any of my allowance data. 2/
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Jon
(@jonno56) reported
@ThreeUKSupport again - problems accessing data passport. I set up a £40 limit and it’s cut me off at £30. After many other problems. Absolute shambles. I’m cancelling as soon as I get back to the UK. You guys are a joke!
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Sam Avery
(@Averagesam) reported
@ThreeUKSupport Issue 1. The phone line telling me lines are closed whilst calling during those hours. Issue 2. Unable to raise a support ticket until 3 hours of online chat requests. Issue 3. No response to support ticket. Issue 4. Now being told on chat there is no facility to watch the 1/
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Robert Haddock
(@rthaddock) reported
.@ThreeUK Three, you made the decision I would leave after 20+ years as a customer last May when you withdrew EU roaming. Too late now to say "we are sorry to see you go" as I reach the end of my contract with you. #eutraveller #eusecondhome