3 (Three) Outage Report in Hemel Hempstead, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Barnet, Stevenage and Luton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
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3 (Three) Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@ThreeUKSupport I need proof of usage for a insurance claim can you help
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Grant Nichols
(@granty3333) reported
from
London Colney, England
@ThreeUK pls explain your total lack of coverage at London Victoria station ?? It’s utterly unacceptable.. Not fit for service
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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angel marie
(@angelsimone) reported
from
London Colney, England
@ThreeUK your service is disgusting
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angel marie
(@angelsimone) reported
from
London Colney, England
@ThreeUK your service makes me sick been a loyal custmor for years and u wanna do me like this if that delivery driver comes to my house today with a phone I'm throwing that over my balcony
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Faheem Tanoli
(@FaheemTanoli) reported
from
Dunstable, England
Worst service anywhere you go @ThreeUK
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Grant Nichols
(@granty3333) reported
from
London Colney, England
@ThreeUK how on earth do you have e no mobile signal at London’s Victoria station ??? Your service levels are actually just embarrassing these days ! I’ve been a customer for over 15 years I will NOT be renewing
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杰伊 丹尼尔
(@j_adire) reported
from
London Colney, England
@ThreeUK how do I leave your network and switch to a different provider. I was in Victoria station and missed my train because I couldn’t access the internet to view my ticket online and I have to pay £50 to use an Uber
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Paul Lagan
(@CFCJourno) reported
from
London Colney, England
Hi all @ThreeUK customers who live in central London (Victoria/Pimlico) - can I ask if your signal crashed in the past seven weeks? A mast was taken away suddenly with no warning to customers. I’m also looking to other providers to DM me their offer as an alternative supplier.
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Paul Lagan
(@CFCJourno) reported
from
London Colney, England
@ThreeUK @ThreeUKSupport @three_broadband just received this text from you. We've fixed the problem you reported. Restart your device and try again. If you're still having problems, please let us know Nope, nothing has changed - why did you send me this? U trying to wind me up?
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MarksMusings
(@aroundthehouses) reported
from
Bricket Wood, England
@ThreeUK is there a problem this morning as I can’t send any messages? Thanks 🙏
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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Robert Taylor
(@umber892) reported
from
Harpenden, England
@ThreeUK this was a big hook for staying with you. I think I have been with you for over 10 years. Looks like I will not be renewing my contract with you. This is a poor decision
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Paul Lagan
(@CFCJourno) reported
from
London Colney, England
Loving the @ThreeUK TV advert - ‘Big Network’ slogan. 👍 one thought thou - why did you not replace vital mast taken down in heart of central London cutting off thousands of Three users from the ‘Big Network’
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MarksMusings
(@aroundthehouses) reported
from
Bricket Wood, England
@ThreeUKSupport Another complaint coming in from us. We expect more from a company of this size.
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Muswell Hill Mum
(@crouchendmum1) reported
from
Barnet, England
@ThreeUK your customer service is so bad. I have been with you for years and your team can’t find my details even though I called and redid my contract!!
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Jimmyavenger 🇪🇺
(@Jimmyavenger) reported
from
London Colney, England
@ThreeUKSupport Not last night as it was past 10, we have been in touch with three through Twitter several times in the last couple of months. I will try and get in touch later today but we have reached formal complaint stage. These "working on issues in area" are near constant now.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Joey Ryan
(@JoxyButler) reported
@ThreeUKSupport Contact details are ******* useless if you have no means of contacting customer services.
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Modern Ryoko
(@modernryoko) reported
I contact support and both @ThreeUKSupport and @VodafoneUK Support are giving me conflicting info. 3UK says Vodafone porting is not completed (my number is still with 3UK) ... Vodafone says Porting is completed and my number is with Vodafone)... Help!
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Woody
(@Woodygems) reported
@ThreeUK I sent you a written complaint (about an attempt to trick my 90 year old Mother into a more expensive contract than she need pay) by tracked/signed delivery that was accepted by you on 11/11/2021. Since then, I have yet to receive a response. What is my escalation path?
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Graeme Conway
(@bigG1888) reported
@ThreeUKSupport No explanation, I was sold a phone as a new customer and told the date for delivery. It never appeared, I called CS and they said delay. Called again few days later and I was told order was cancelled. I wanted an explanation and no one gave me a reason. Not happy at all.
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🇯🇲🇭🇰
(@mrieg42) reported
@ThreeUK I have a mobile broadband contract that I've been trying to cancel since September but call centre agents haven't done it. How can I cancel it?
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***-Dawg 🖤
(@Munkled) reported
@ThreeUKSupport Yet here we are, two weeks later and I've had no Internet or phone signal since I got home at 8pm last night.. (12hours ago)
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Joey Ryan
(@JoxyButler) reported
@ThreeUKSupport Too little too late. You’ve just lost another customer.
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Joey Ryan
(@JoxyButler) reported
@ThreeUK My phone was stolen earlier today, I was near one of your shops and went and asked for help. You know what? They said, no can do, go and speak to customer services. I said I had no phone and they said, not our problem. That’s appalling customer service.
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Nav
(@nav6370) reported
@ThreeUKSupport - I have no mobile signal??, I have a new sim on order is that why I have lost all signal my daughter is on 3 as well her signal is all ok, if I use her sim in my phone signal is back
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Finlay Duncan
(@FinlayD) reported
After some 14 years, looks like I’m leaving @ThreeUK @ThreeUKSupport, who’ve sneakily ‘upgraded’ me (onto a contract where I’m paying more, for less) without actually telling me. Incredibly poor customer service.