3 (Three)

3 (Three) Outage Report in Hemel Hempstead, Hertfordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hemel Hempstead, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hemel Hempstead, Hertfordshire, England 12/09/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hemel Hempstead, Hertfordshire, England

The most recent 3 (Three) outage reports came from the following cities: London, Barnet, Stevenage and Luton.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Hemel Hempstead, England

Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:

  • MikeJoiner1965 Mike (@MikeJoiner1965) reported from Harpenden, England

    @ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.

  • HemelAllotment KJ (@HemelAllotment) reported from Hemel Hempstead, England

    @ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • Rosie_flute Esther Robertson (@Rosie_flute) reported from Stevenage District, England

    @ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • projectzip Joe Brown (@projectzip) reported from Luton, England

    Hey @ThreeUKSupport when will youbget the home broadband issue fixed? Power it all down turn it on stays connected for a minute then all devices say no internet connection. This is the second day now!!

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • Jubballama ⋆☆ 𝒥𝑒𝓈𝓈 ⁷ᴀᴛ ʜᴏᴍᴇ☆⋆💜⋆ ⟭⟬ 𝙿𝚊𝚛𝚝 𝚛𝚎𝚜𝚝 ⟬⟭ (@Jubballama) reported from Barnet, England

    Hi @ThreeUK I have absolutely no signal when going around London?????? Again, how many times is this gonna happen 🙃

  • mattsimpt Matt Simpson (@mattsimpt) reported from Luton, England

    @ThreeUKSupport is there a network problem in Luton as i have zero coverage and emergency calls only?

  • shekcheung S Cheung (@shekcheung) reported from Luton, England

    @ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs

  • tomowoodland Tomo Woodland (@tomowoodland) reported from London Colney, England

    @ThreeUK has abandoned its customers! There’s zero customer service if you have a problem. No response from @ThreeUKSupport and a useless chatbot. Online “My 3” is down too 😔

  • kaakacweyn raage ahmed (@kaakacweyn) reported from Luton, England

    @ManRuiTian @ThreeUK Am having same problem they try to tell me its my phone I have two contacts with them and both are not working I can't believe this

  • karenmavx Karen Mavundukure (@karenmavx) reported from Stevenage District, England

    @ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened

  • HemelAllotment KJ (@HemelAllotment) reported from Hemel Hempstead, England

    The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • abstractNurban Sohail Ratansi (@abstractNurban) reported from Harrow Weald, England

    See data is down in the HA5 HA2 area typical @ThreeUK @Three_Is_Broken

  • kaakacweyn raage ahmed (@kaakacweyn) reported from Luton, England

    @ThreeUKSupport I don't have mobile data for the second day now three support is treble can't hear due to background noise this is joke Next time other network

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • nonrebelle Rebl (@nonrebelle) reported

    @ThreeUK I didn’t have any coverage today or yesterday. I rang several times to speak to customer service but they couldn’t hear me so they kept on cutting me off. My internet only comes on during the night. It’s affecting my ability to trade at crucial times and costing me money.

  • Tom_Rainbow_Kid embrreu (@Tom_Rainbow_Kid) reported

    @ThreeUKSupport My home broadband has been down the last 2 days and it says on the website it’s undergoing upgrades. Is there any ETA on when it will be finished?

  • TimmyODanaos Dan W. (@TimmyODanaos) reported

    @ThreeUKSupport it’s now the third day of no service in GU27. When is this getting sorted please and how do i get my bill adjusted?

  • MrJoestarsBro MightyK: Doolally Mood Boy (@MrJoestarsBro) reported

    @ThreeUK aaaaand your Internet, which is raising in price for me this April is down for no good reason AGAIN. Frankly, moving to someone else like BT or TalkTalk is looking very, VERY tempting right now.

  • laineyw1 Lorraine Pearson (@laineyw1) reported

    @ThreeUKSupport Thanks Scott All I know is my mum is very unwell in hospital and I spent 40 minutes today trying to sort this out and I still don’t have any available minutes to call my family who can help with this? If I cant get it fixed tomorrow I am going to have to leave Three

  • laineyw1 Lorraine Pearson (@laineyw1) reported

    @ThreeUK can someone explain why as a current customer I need to wait until 2/4 for my sim upgrade but if I was a new customer it would be done in hours? I had arranged a new sim but was told this was easier but it’s not!

  • VOXI_UK VOXI (@VOXI_UK) reported

    @Socks8818 @ThreeUK It doesn't appear to be a network issue if the data is working on the phone. I'd recommend forgetting the network and then try connecting back. Or if possible, try using SIM in different phone to see if it works. Hugh

  • hazedesun Hazedesunna (@hazedesun) reported

    @ThreeUKSupport The query where I was told to contact 333 was regarding the app not working and letting me order - the price, I was told "it's a mistake and would be rectified" (which took a few days to change but I was happy to pay the higher price (£32 a month instead of £30) (cont)

  • nickigibson6 nicki gibson (@nickigibson6) reported

    @ThreeUK awful customer service trying to set-up with three broadband, had to cancel contract. Very disappointed rep's did not know anything about @UswitchUK

  • katherinedjoel KatherineJ (@katherinedjoel) reported

    @ThreeUKSupport Letter is dated 18th March and this issue has been ongoing since 13th Dec21! I've called 20th Feb and again yesterday and all I am told is don't worry. Each time a new person raises a new case and can't answer why the old case hasn't yet been resolved. So frustrating