3 (Three) Outage Report in Hemel Hempstead, Hertfordshire, England
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The latest reports from users having issues in Hemel Hempstead come from postal codes HP2.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Tring, Hemel Hempstead, Luton, Edgware and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Liam Booth
(@LiamNBooth) reported
from
London Colney, England
@ThreeUK when will esim be available on your network?
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Kev Galvin
(@GalvinKev) reported
from
Totternhoe, England
@ThreeUK decided to get a contract with you last week, what a mistake. Receiving multiple SIM cards in someone else’s name. Not yet received new phone. When I call for help after 28 mins I get told they can’t help because they have the wrong date of birth
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Angela Blacklaw
(@AngelaBlacklaw) reported
from
Harrow Weald, England
@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!
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mep
(@Christi68369840) reported
from
Barnet, England
@KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12
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Abby
(@Abboir_) reported
from
Hemel Hempstead, England
@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?
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Richard Alfred Palmer
(@Richard49935707) reported
from
Harrow Weald, England
@ThreeUK what are going to do about your pathetic signal I’m getting all the time ? 🤨
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Andy Swann
(@Andyswann45) reported
from
Abbots Langley, England
@ThreeUK hi, twice this morning I’ve been deliberately cut off by your customer services because I politely disagreed with that they were saying. Do you think that is acceptable? How should I now go about having my issue rectified? Thanks
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James Clark
(@james_clark10) reported
from
Hazlemere, England
@ThreeUKSupport how long is the network disruption going to last in High Wycombe??
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Harry Sanganee
(@MacFreakish) reported
from
Luton, England
Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!
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David Smetana
(@davidbsmetana) reported
from
Barnet, England
@ThreeUKSupport I’ve been on hold to support now twice for 45mins each time and then the call drops! I can’t use my phone! Please advise
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David Lopez
(@PioF1) reported
from
Leighton Buzzard, England
@ThreeUK I've been experiencing problems with the Internet connection on my mobile phone for the last few weeks. Through WIFI, everything works fine and if I am active the DATA of my Spanish E-Sim as well, so I know the problem is with you guys. Could you help me to sort it out?
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.
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Peter
(@peter_hollas) reported
from
Stevenage District, England
@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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Lisa Stout
(@lisaslolo) reported
from
Stevenage District, England
@ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Harry Robertson
(@HarryRobertson5) reported
from
Harrow Weald, England
@ThreeUKSupport So why can't you match my customer offer at £55 a month, only if I get a third contract out, why would I even want to pay £58 a month when my "customer exclusive offer is £55 a month
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Phil Mullin
(@mullers72) reported
from
Welwyn Garden City, England
So having just bought a @ThreeUKSupport PAYG SIM for my son as he's lost his phone, I can't register it online as it's down for technical maintenance but call the 0800 number. That's closed too. How do I get him sorted for school tomorrow? #Threeuk
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Cheshire
(@NeilCheshire) reported
@ThreeUK Absolutely no confidence in this at all, surely you tested small scale before and this “issue” did not present itself. And you expect your customers to trust you that this is now resolved. Worked in tech for far to long to accept that I’m afraid. @cabinetofficeuk
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Richard Legg
(@Richard5603270) reported
@ThreeUKSupport Just the worst service I have experienced. 3 weeks of chats, endless repeats of the same queries and assuming I've put in the wrong sim card or need to restart my device. Seemingly no technical support or anyone to escalate it to. Just terrible, terrible service.
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Anna Flowers
(@Anna31Flowers) reported
@ThreeUK What about my internet that STILL doesn't work. Day 3 and I can't work! I work from home! Appalling service!
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Derek Barclay
(@DerekBarclay11) reported
@ThreeUK How do you know that the fix has worked if you don't rerun the test on the Three UK service?
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Joanne Osmond
(@Joanneosmond) reported
@ThreeUK Not one bit surprised, useless provider, awful coverage compared to most others. Can’t wait for contract to expire!
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Keiran193
(@keiran193) reported
@ThreeUK No no it’s ok, honestly. Keep it broken I enjoyed not having to turn off an alarm I didn’t consent to having.
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Anne Worthington
(@aworthington111) reported
@ThreeUK If this reassurance carries the same weight as your customer service, we'll all be dead ducks.
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Jonathan Holling
(@jonhollingfm) reported
@kinlett @ThreeUK Yeah they have released a statement, looks like a network issue. Hopefully the real thing will work if its ever needed!
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Anna Flowers
(@Anna31Flowers) reported
@ThreeUKSupport 3 days of no Internet & I work from home! Appalling customer service when calling to try & resolve! I will be reporting you to Ofcom!
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The Ale Trail🌐
(@TheAleTrail) reported
@ThreeUK Seriously? This is not how huge infrastructure projects are tested. Patch and hope never works.