3 (Three)

3 (Three) Outage Report in Hemel Hempstead, Hertfordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hemel Hempstead, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hemel Hempstead, Hertfordshire, England 11/24/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hemel Hempstead, Hertfordshire, England

The most recent 3 (Three) outage reports came from the following cities: London, Stevenage, Barnet and Luton.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Hemel Hempstead, England

Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:

  • MacFreakish Harry Sanganee (@MacFreakish) reported from Luton, England

    Spectacularly poor customer service from @ThreeUK @ThreeUKSupport after seeing unsolicited charges of £££ on my bill that have nothing to do with me! 😡😡😡🤬 Another long standing customer lost!!

  • Christi68369840 mep (@Christi68369840) reported from Barnet, England

    @KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12

  • mullers72 Phil Mullin (@mullers72) reported from Welwyn Garden City, England

    So having just bought a @ThreeUKSupport PAYG SIM for my son as he's lost his phone, I can't register it online as it's down for technical maintenance but call the 0800 number. That's closed too. How do I get him sorted for school tomorrow? #Threeuk

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • PioF1 David Lopez (@PioF1) reported from Leighton Buzzard, England

    @ThreeUK I've been experiencing problems with the Internet connection on my mobile phone for the last few weeks. Through WIFI, everything works fine and if I am active the DATA of my Spanish E-Sim as well, so I know the problem is with you guys. Could you help me to sort it out?

  • james_clark10 James Clark (@james_clark10) reported from Hazlemere, England

    @ThreeUKSupport how long is the network disruption going to last in High Wycombe??

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • aroundthehouses Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    Just had an issue and I needed to speak to someone urgently from @ThreeUK and the customer service and speed and communication was awful. The guy I spoke to sounded like he was in his car being an Uber driver.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • AngelaBlacklaw Angela Blacklaw (@AngelaBlacklaw) reported from Harrow Weald, England

    @ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!

  • Andyswann45 Andy Swann (@Andyswann45) reported from Abbots Langley, England

    @ThreeUK hi, twice this morning I’ve been deliberately cut off by your customer services because I politely disagreed with that they were saying. Do you think that is acceptable? How should I now go about having my issue rectified? Thanks

  • Richard49935707 Richard Alfred Palmer (@Richard49935707) reported from Harrow Weald, England

    @ThreeUK what are going to do about your pathetic signal I’m getting all the time ? 🤨

  • maryumk1 Maryum Kureeman (@maryumk1) reported from Barnet, England

    @ThreeUKSupport hey I haven’t had any 3G or 4Gsince yesterday afternoon. Is there a problem?

  • davidbsmetana David Smetana (@davidbsmetana) reported from Barnet, England

    @ThreeUKSupport I’ve been on hold to support now twice for 45mins each time and then the call drops! I can’t use my phone! Please advise

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Harrow Weald, England

    @ThreeUKSupport So why can't you match my customer offer at £55 a month, only if I get a third contract out, why would I even want to pay £58 a month when my "customer exclusive offer is £55 a month

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • lisaslolo Lisa Stout (@lisaslolo) reported from Stevenage District, England

    @ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !

  • peter_hollas Peter (@peter_hollas) reported from Stevenage District, England

    @EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK

  • GalvinKev Kev Galvin (@GalvinKev) reported from Totternhoe, England

    @ThreeUK decided to get a contract with you last week, what a mistake. Receiving multiple SIM cards in someone else’s name. Not yet received new phone. When I call for help after 28 mins I get told they can’t help because they have the wrong date of birth

  • LiamNBooth Liam Booth (@LiamNBooth) reported from London Colney, England

    @ThreeUK when will esim be available on your network?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • bencraigie ben craigie (@bencraigie) reported

    @ThreeUKSupport I spoke to your team on many occasions @ThreeUKSupport. The post code is IP3 8TD and it’s still not working - can hardly get a phone signal now

  • mghtymax Mghtymax (@mghtymax) reported

    @ThreeUKSupport @2balint This isn't helpful. If you are allowing customers to buy an iPhone 14, they need to first have the confirmation that you support eSIM...otherwise the iPhone 14 that they just purchased will be useless on your network

  • Abc23621485 Abc (@Abc23621485) reported

    @ThreeUKSupport I find it very very silly that to log in to My Three account you have to submit a code sent by text message to your phone. If you have your phone stolen, how are you supposed to sign in to easily contact Three via chat function and cancel sim?

  • leemayren Lee Mayren (@leemayren) reported

    Terrible service from @ThreeUK. Bought a 4G mifi router as Three website said there was no 5G coverage in area. Two weeks later they tell me there is 5G service but in order to get it I'll have to pay over £400 to cancel / upgrade. Shocking!

  • now_yunno Jude Malan (@now_yunno) reported

    @ajs_nwales @ThreeUKSupport Did the SIM replacement solve your issue?

  • feck_fr_jack irish ****** (@feck_fr_jack) reported

    @ThreeUKSupport Yes. Drops out despite 5G and several bars showing every 15 minutes or so. There's no disruption on the map but there has never been any showing all during the week they predicted it.

  • mghtymax Mghtymax (@mghtymax) reported

    @ThreeUK How will customers be able to pre-order an iPhone 14 through Three if you don't support eSIM yet? iPhone 14 models have no physical SIM tray

  • TmacMusic432Hz TmacMusic (@TmacMusic432Hz) reported

    @ThreeUKSupport You seem to be Throttling my 2 accounts!! I am experiencing crap internet speeds with my 3 Sim cards! Put my ID mobile Simcard, which use your Infrastructure, went from 3Mbps down 0.1Mbps Up to 17Mbps Down 5.3Mbps Up switching to my ID mobile Sim! @Ofcom

  • leemayren Lee Mayren (@leemayren) reported

    Not sure where to go with this now. Feel like I've been given poor service. Instinct is to cancel my contract with @ThreeUK, suck up the cost, and go with another company. Or, stick out my contract and then ditch. Where's that @Trustpilot link, I feel like writing a review.

  • _KoLAN_80 KoLAN80 (@_KoLAN_80) reported

    @ThreeUKSupport My apple watch is still sitting 'activating' after three weeks. Your support guys can't seem to fix it despite multiple assurances. How can I speak to someone at Three that knows what they're talking about?