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3 (Three)

3 (Three) Outage Report in Hemel Hempstead, Hertfordshire, England

Why is my 3 (Three) service not working?

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Hemel Hempstead, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hemel Hempstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at 3 (Three)

3 (Three) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Hemel Hempstead, England

The most recent 3 (Three) outage reports came from the following cities: Amersham, Barnet, Edgware, Dunstable, Hemel Hempstead, St Albans, Tring, and Luton.

CityProblem TypeReport Time
Amersham E-mail 2 days ago
Barnet E-mail 2 days ago
Barnet Phone 3 days ago
Barnet Phone 3 days ago
Barnet Wi-fi 9 days ago
Edgware Phone 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Hemel Hempstead, England

Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:

  • AshleyLlewellyn
    Ashley (@AshleyLlewellyn) reported from Barnet, England

    @ThreeUKSupport Almost everywhere now. I did pop instore to look for an upgrade, but don’t want to be stuck with a network I can’t use. I don’t really want to keep dropping down to 3G, I’m paying for 4G after all.

  • _Eon____
    Eon (@_Eon____) reported from Barnet, England

    @ThreeUKSupport @Computer_999 Same shit i was told moved to sky now for some sort of stable connection just to game on. 22ping 10mbps download and 5mbps no breaks in the speed no speed loss at peak times tbh its not the best speeds but it works when i need it.

  • shakibsardary
    Shakib (@shakibsardary) reported from London Colney, England

    @ThreeUK your internet is way too slow in big 2019

  • M3lanieJC
    🍉Melon 🍉 (@M3lanieJC) reported from Watford, England

    No signal since approx 1900 @ThreeUK nothing unless Wi-fi is connected...

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from London Colney, England

    @VodafoneUK Thanks. It’s been such torture on @ThreeUK that I need to at least have an escape route if the situation is no better with you guys. Although im not sure any network could be quite as gut wrenchingly awful as they are.

  • AshleyLlewellyn
    Ashley (@AshleyLlewellyn) reported from Barnet, England

    So I went to @ThreeUK today to upgrade my phone, but it’s not worth it. I may aswell buy them handset from @Apple and keep sim only. At least that way I can ditch @ThreeUK if their signal stays this bad...

  • JaeStar101
    Jae Green 🇧🇸🇬🇧 (@JaeStar101) reported from London Colney, England

    @ThreeUK please give me a decent reason for why your service is getting so bad. How do I keep finding myself in the middle of central London with up to 3 bars & yet no data! 🤬 And I’m sick of hearing “please bear with us as we try to roll out 5G. What the hell am I paying for!

  • RussWWFC
    Russell Cox (@RussWWFC) reported from Hazlemere, England

    @BBCWatchdog @ThreeUK are hopeless. Took too much money on my last bill. Expect me to contact them to be refunded. On the phone for 30 mins yesterday, 20 today. No answer. Live chat not working, no response on Twitter support #watchdog

  • Annabel_TD
    Annabel Turbutt-Day (@Annabel_TD) reported from London Colney, England

    @ThreeUKSupport Can’t get in webchat. If that’s what you keep directing people to it’s pointless as there is never anyone available.

  • _rjrm
    RJRM (@_rjrm) reported from Hertfordshire, England

    @ThreeUKSupport So basically I pay £93 a month for a service which doesn’t work on trains and has unspecified mast failures. Brilliant.

  • triford
    Steffan Ford (@triford) reported from Welwyn Garden City, England

    @ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G

  • AndyRFCCharman
    Andy Charman #FBPE (@AndyRFCCharman) reported from Harefield, England

    .@ThreeUK I’m getting fed up of receiving ‘text failed to send’ messages from you when recipients are responding to those same texts. Have tried everything suggested on your support site but makes no difference. Never had this problem with this phone on other networks. #Three

  • IamHadik
    Hadi KhatamiZadeh (@IamHadik) reported from London Colney, England

    @ThreeUKSupport @ThreeUK Took me 35 minutes to but a single PAYG sim card despite I was the only customer. Was helped nicely by shop assistant but too complicated system

  • AshleyLlewellyn
    Ashley (@AshleyLlewellyn) reported from Barnet, England

    @Three_Is_Broken @ThreeUKSupport @ThreeUK The last excuse before that was, we are upgrading to 5G to it may effect service...

  • AshleyLlewellyn
    Ashley (@AshleyLlewellyn) reported from Barnet, England

    @ThreeUKSupport The signal issue has been an on going thing with three, I seem to have a poor connection even with full 4G, I’ve replaced my sim twice...

  • aroundthehouses
    Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    @ThreeUK No service!

  • simonhaytack
    Simon Haytack (@simonhaytack) reported from London Colney, England

    Seems @ThreeUK is down as well atm.

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from London Colney, England

    @richandprecious @Three_Is_Broken @ThreeUK You absolutely can leave if they fail to provide service. If give them notice that the service is down and it doesn’t improve demand to end your contract. If they don’t then that is one of the very few things that Ofcom can intervene with (the rest of the time they are useless)

  • mertkahraman42
    Mert Kahraman (@mertkahraman42) reported from London Colney, England

    People of 🇬🇧 Please tell me a carrier to switch from the worst carrier of all times @ThreeUK

  • M3lanieJC
    🍉Melon 🍉 (@M3lanieJC) reported from London Colney, England

    @LePhantomDennis @ThreeUKSupport @Three_Is_Broken I’ve had to force 3G as the network is so bad, never get any connection on 4G

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mohamedpitso72
    Mohamed wael (@Mohamedpitso72) reported

    @ThreeUKSupport I hope you teach this company to respect the customer and respect people's minds @telecomegypt

  • 1JamesCHELSEA
    Chelsea Lookback ⭐⭐ (@1JamesCHELSEA) reported

    @TheSonny25 @ThreeUK I would rather they spread it out instead of going to the same old ppl, I see it all the time and I speak to ppl who get offered tickets, shirts etc alot ... If its that east why can't they help ppl less fortunate aswell

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported

    @ThreeUKSupport this is all i've been getting all week since joining you guys. if i stand at the back door or outside, i can get about 400 down and 15 up on 5g, but it doesn't reach indoors.

  • FionaJTFleming
    Fiona Fleming 💙 (@FionaJTFleming) reported

    @ThreeUKSupport I have not been able to make calls for three days now due to issues with your network in the CH43 area. When will this be resolved? Having recently renewed my contract it's very frustrating.

  • macky11112
    Macky (@macky11112) reported

    @ThreeUKSupport I am trying to get through to a human being on the phone (333) but it is impossible. I’m going round and round in circles, pressing 1, 2, 3 etc then it takes me back to the main menu every time. I’ve tried TEN times. This is URGENT. Please help.

  • TtAaronD
    Aaron D (@TtAaronD) reported

    @CW33ks @ThreeUK It's what they haven't done. Haven't ever given me any signal.

  • DarylHogg
    Daryl Hogg (@DarylHogg) reported

    @TechnicallyBen @ThreeUK I’m a T-Mobile customer so international roaming is free.

  • GluckAphra
    I AM THE OLDEST SON (@GluckAphra) reported

    @ThreeUK yous need to sort out your customer service, I’m trying to talk to a PERSON on the phone for the last 20 minutes going back-and-forth. Your chat is useless and yous are even trying to get more money out of me when I’ve just signed a contract

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported

    @threeuksupport hey, any work going on in tw27bp? upload speed on 4g is really poor, less than 1mb! have switched off 5g as can only get that sometimes outside. can't drop down to 3g as on an iphone 13. have restarted phone, reset network settings, but no luck.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported

    @ThreeUKSupport i've had it since joining you on Monday. new sim and everything, so it's not the sim. i'm getting about 20mb down and about 0.8 mb up. can't hold a zoom call properly, facetime, etc. other people having same issue too in the postcode.