3 (Three) Outage Report in Hemel Hempstead, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at 3 (Three)
3 (Three) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (18%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Finchley, Watford, Dunstable, Radlett, Stevenage, Luton and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Ian Burley
(@ian_burley) reported
from
Hemel Hempstead, England
@ThreeUK Just been into one of your stores and was completely ignored. I politely interrupted a staffer and another customer to ask if there was anyone else available. He said he was on his own and would be busy for the next hour. #nowaytorunabusiness
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened
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Paul Lagan
(@CFCJourno) reported
from
London, England
I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones
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Ian Burley
(@ian_burley) reported
from
Hemel Hempstead, England
@ThreeUKSupport It was nothing major, was going to enquire about a 2nd backup payg sim. I understand you do a free one with 200MB preloaded data. Also I'm an ex Three customer but signal at home was very poor. Curious to see if it's improved.
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Jonathan Morris 📱📸
(@jmcomms) reported
from
London Colney, England
@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.
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Vanessa.
(@Vanessssaxo) reported
from
London, England
@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.
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deano kerridge
(@famousdeano) reported
from
London, England
@j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been
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Gavin Watson
(@watsongc) reported
from
London Colney, England
@ThreeUK Very disappointed that you’re discontinuing the Three in Touch app as you are effectively rendering redundant my iPhone 5. This would be less of an issue if you were improving your coverage in parallel. Signal so poor in my Central London home WiFi calling is vital.
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Yvonne Woodland 💕
(@yvonnemariewc) reported
from
Luton, England
@ThreeUK your customer service is absolutely shocking, you really need to get your act together! 😡
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Malcolm Saunders
(@Malcy7) reported
from
London, England
@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.
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Ant G
(@antjpg) reported
from
London, England
In central London today and seriously crap reception from @ThreeUK as per usual.
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Wal Daly-Smith® 🎬 ⚓️🇬🇧
(@redfrazer777) reported
from
London Colney, England
Network 3 you are very poor! I’m thinking about changing both my contracts to another provider @ThreeUK
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TB
(@tbrittonphoto) reported
from
Hemel Hempstead, England
@ThreeUKSupport saying I need to pay a early exit fee to go from a 12 month sim only to a 24month contract. £98! Surely you can see the benefit of not charging anthing and locking a long term customer in for 24months.
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Robert Midgley
(@RobertMidgley07) reported
from
London Colney, England
@AlexonTV @ThreeUK Damn right. Keep them on their toes - loyalty doesn't exist anymore either way.
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©️
(@_senoritaugly_) reported
from
Welwyn Garden City, England
Awful customer service from @ThreeUK @ThreeUKSupport - the call centre ‘manager’ just told me that I should probably leave and find a contract elsewhere and that it’s just ‘how the business runs’ after messing me about for the past 3 days. I just want the deal I was offered 😭
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Nick Russell
(@NickBBlunt) reported
from
London Colney, England
@ThreeUKSupport your reset password option in Wuntu doesn't work at all. Send a reset link to my email then asks me to login!!!
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Mike curtis
(@Mikec81united) reported
from
Harrow Weald, England
@ThreeUK please fix esim for Apple Watch. Now Apple Watch series 4 has ecg I really want to get it but pointless if I can’t use it
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Ian Burley
(@ian_burley) reported
from
Hemel Hempstead, England
@ThreeUKSupport It was the Hemel Hempstead Marlowes store. Clearly they need some help!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Javeria
(@JaveriaVlogs) reported
@ThreeUKSupport Live chat tells him he doesn't have an esim according to your system which is completely wrong information. Husband now wants to cancel his sim contract as Three has suspended esim support without informing him, and wants Three to waive off the cancellation charges.
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Charlie
(@charboy_01) reported
@ThreeUK @ThreeUKSupport @ThreeUK what is it with upgrading your system at 1:30pm. Every time I seem to contact you with my issues which you are not following and doesn’t work. There is a upgrade in the system. I think three is **** and I want my issue resolved ASAP
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Jody
(@JodyW_) reported
So still no response from @ThreeUKSupport @ThreeUK appalling to say I’ve been a loyal customer for years now
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Jody
(@JodyW_) reported
@ThreeUKSupport I’m home schooling but cannot get a good enough signal to do online learning which isn’t ideal as my child is falling behind because everything is done online yet I’m paying for unlimited data which I can hardly use unless I’m outside or in a certain spot and I should be able to
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Jody
(@JodyW_) reported
@ThreeUKSupport Nope I got no reply or I wouldn’t have tweeted what I did - they have done these checks before and kept fobbing me off but this has been going on for over 5 years now that I can get little to no signal inside of my home. All they recommend the last time was to get a booster!
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Jordan Worts
(@jORDANwORTS) reported
@ThreeUKSupport Don’t know why that’s so hard to do for me plus why don’t you send out email confirmation when a customer purchases something from you it’s absolute madness haven’t even been with you two weeks and can’t wait for this contract to be up shameful
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The Design Bunch
(@TheDesignBunch) reported
Can you explain why you haven't let your customers know you're experiencing a 'System Outage' which has affected Service? & how you've continued to take monthly payments whilst not providing a service? @ThreeUK @ThreeUKSupport #poorcustomerservice #daylightrobbery #threemobile
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Sam
(@thecrime_islife) reported
@ThreeUKSupport I'm getting "Oops something went wrong" on the app and "service unavailable" on browser. I'm in hospital so really could do with this data asa0
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Jody
(@JodyW_) reported
@ThreeUK @ThreeUKSupport I see you can tweet on here but you cannot respond to tweets?! I’m paying you for a service I’m not getting and I will eventually see the ombudsman about this if you don’t reply to the constant emails I’ve sent trying to sort this out !!
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Patamon
(@Patamon1989) reported
@ThreeUKSupport Don't take this the wrong way but I don't believe you for a second when you say it's been worked on I've been lied to by your staff 4 times in the past about you working on it yes I've taken a new phone that's gonna take a month whilst I've been paying months for a broken service