3 (Three) Outage Report in Hemel Hempstead, Hertfordshire, England
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The latest reports from users having issues in Hemel Hempstead come from postal codes HP2 and HP1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Hemel Hempstead, St Albans, Tring, Luton, Edgware and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone |
Community Discussion
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3 (Three) Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Eon
(@_Eon____) reported
from
Barnet, England
@ThreeUKSupport @Computer_999 Same shit i was told moved to sky now for some sort of stable connection just to game on. 22ping 10mbps download and 5mbps no breaks in the speed no speed loss at peak times tbh its not the best speeds but it works when i need it.
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M 🇳🇬
(@melvgotti) reported
from
London, England
@ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either
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Ashley
(@AshleyLlewellyn) reported
from
Barnet, England
So I went to @ThreeUK today to upgrade my phone, but it’s not worth it. I may aswell buy them handset from @Apple and keep sim only. At least that way I can ditch @ThreeUK if their signal stays this bad...
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Chess Galea
(@chess_galea) reported
from
London, England
@ThreeUKSupport trying to use the chat feature on the app it’s not working
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Chris Merriman
(@ChrisTheDJ) reported
from
London, England
@ianbetteridge @ThreeUK Three has been down nationwide since midnight
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Russell Cox
(@RussWWFC) reported
from
Hazlemere, England
@BBCWatchdog @ThreeUK are hopeless. Took too much money on my last bill. Expect me to contact them to be refunded. On the phone for 30 mins yesterday, 20 today. No answer. Live chat not working, no response on Twitter support #watchdog
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Ashley
(@AshleyLlewellyn) reported
from
Barnet, England
@Three_Is_Broken @ThreeUKSupport @ThreeUK The last excuse before that was, we are upgrading to 5G to it may effect service...
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Steffan Ford
(@triford) reported
from
Welwyn Garden City, England
@ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G
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Annabel Turbutt-Day
(@Annabel_TD) reported
from
London Colney, England
@ThreeUKSupport Can’t get in webchat. If that’s what you keep directing people to it’s pointless as there is never anyone available.
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Martin Bentley
(@themib) reported
from
London, England
@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.
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Ashley
(@AshleyLlewellyn) reported
from
Barnet, England
@ThreeUKSupport The signal issue has been an on going thing with three, I seem to have a poor connection even with full 4G, I’ve replaced my sim twice...
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Mert Kahraman
(@mertkahraman42) reported
from
London Colney, England
People of 🇬🇧 Please tell me a carrier to switch from the worst carrier of all times @ThreeUK
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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M 🇳🇬
(@melvgotti) reported
from
London, England
@ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@TheHodge @ThreeUK Three. It's a known problem though
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Simon Haytack
(@simonhaytack) reported
from
London Colney, England
Seems @ThreeUK is down as well atm.
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Jae Green 🇧🇸🇬🇧
(@JaeStar101) reported
from
London Colney, England
@ThreeUK please give me a decent reason for why your service is getting so bad. How do I keep finding myself in the middle of central London with up to 3 bars & yet no data! 🤬 And I’m sick of hearing “please bear with us as we try to roll out 5G. What the hell am I paying for!
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V.
(@Vanessssaxo) reported
from
London, England
@ThreeUK why is my service not working 😡
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Shakib
(@shakibsardary) reported
from
London Colney, England
@ThreeUK your internet is way too slow in big 2019
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Ashley
(@AshleyLlewellyn) reported
from
Barnet, England
@ThreeUKSupport Almost everywhere now. I did pop instore to look for an upgrade, but don’t want to be stuck with a network I can’t use. I don’t really want to keep dropping down to 3G, I’m paying for 4G after all.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Hunter
(@ClaireH14904745) reported
@ThreeUKSupport dept to dept. Nobody at your company cares. There is zero continuity of customer management. Despite what you say, your call handers DO hang up on customers. I'm always polite, but want this resolved. Eventually, when your stores reopened before Xmas we
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Rachel 👑
(@Rayyy_winkyface) reported
@ThreeUK sucks, I’ve spoken to 9 people in a week all given me different answers messed me around made me get a new sim, then actually spoke to a human after waiting 24 hours for a phone call and she sounded like she was taking the call from the middle of a motorway nice one 3
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Claire Hunter
(@ClaireH14904745) reported
@ThreeUKSupport spoke to the store manager who when reading our correspondence was very apologetic and promised to get it sorted out and would be our "one point of contact" after all the problems. This seemed to be finally getting somewhere, but since this lockdown started
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Nikestorm
(@Nikestorm1203) reported
@ThreeUK Just beware before you buy that service will become less attractive if you have bad weather ie storm or cloud cover, forgot myself about this before I joined as it’s run per sim not like the usual broadband via telephone wiring, I am however still waiting for 5G service here
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ᴮᴱ𝕁𝕀𝕄𝕀𝕀𝕀↗↘𝕀𝕀𝕀ℕ⟭⟬⁷
(@jiminiekkyu13) reported
@ThreeUK Is anyone able to help me with refunds ? Three managed to charge me £13.97 and I’ve actually left the network already🙏🏼 I can’t get in contact with someone to do this for me
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Leah Juntrasapt
(@LJuntrasapt) reported
@ThreeUKSupport I have FIVE contracts with your company and am disgusted with the customer service I have experienced from you in trying to get a handset returned to you since before CHRISTMAS! I have spent HOURS on the phone numerous times, being pushed from person to person!!
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Sharon Hixon
(@SharonHixon4) reported
@ThreeUKSupport The issue is on Wednesday I was assured her account wouldn’t be restricted. As she is so upset she wished for me to speak on her behalf at no point did anyone ask to speak to my Mum . We are in lock down , she needs to hear from her family and friends .
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Rachel 👑
(@Rayyy_winkyface) reported
@ThreeUKSupport Just look up my name and date of birth in your system you’ll see all the help I’ve asked for for the past few days. My problem is my 4g and yall can’t appear to fix it when I pay a good chunk of money a month for it so had to come to Twitter maybe you’ll actually do something
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Andy
(@halsteadaddick) reported
@ThreeUKSupport Battery has completely stopped charging, your company sold me the phone August/Sept 2019 but now want me to pay more to get back my original service.......
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Sharon Hixon
(@SharonHixon4) reported
@ThreeUK your customer service for bereaved families is shocking . Restricted my Mums account which my Dad was responsible for who sadly passed away Monday . Three times having told you this you have asked to speak to my Dad . I bloody well wish I could !!!!