3 (Three) Outage in Huddersfield, Kirklees, England

@ThreeUKSupport i'm having issues with my data again (for the the second time this month), my data literally just isn't working or connecting to the internet at all

@ThreeUKSupport I needs to speak to an adviser as I have an issue with my sim only contract.

@ThreeUKSupport Basically this is only the tip of the iceberg and I have to resort to twitter to get some service. My phone cannot ring in or out after an iOS update. The phone cannot be repaired only replaced say Apple!

@ThreeUK So your three customer service in trinity Leeds is the worst I have ever come across...and then to find out I have possibly been miss sold a contract wow bring on customer service on Monday! So much for customer loyalty...

looks like @threeuk is down here in Leeds I'm on @iD_Mobile_UK and there's no mobile data although calling seems ok #ThreeDown

@ThreeUKSupport i got the replacement sim when i called up three after i got my phone stolen a while ago and only got a replacement yesterday - i’ve tried taking it out and tried in another phone too and still no service

@ThreeUKSupport I’ve done that now, apparently I’m in a low signal / no signal area. They think due to upgrading works, but that doesn’t really help me now.

@ThreeUKSupport I have called you many Times today to be met by a dead end. Utterly useless customer support.

Hey @threeuk you might want to look into your in-app adverts, they’re asking me to upgrade me to *more than infinite data*. Unless Three broke maths, physics or similar. In which case carry on, my bad.

@ThreeUKSupport It looks like the network has been down for hours.

@ThreeUKSupport LS1. @oneplus 5. I've got friends on iPhones with the same issues..

Can't believe I have had to buy a @ThreeUK WiFi hotspot to use my phone @LUFC Come on @BTCare get the signal sorted!

@ThreeUKSupport there’s been issues in the area for over 8 weeks...

@ThreeUKSupport The network issues in LS6 4RG still haven’t been fixed when I was told 2 weeks ago they would be. Had no service since October.

@ThreeUKSupport 4g and also only have 1 bar or signal or none. in leeds and busy areas my phone just doesn’t connect at all

@ThreeUKSupport my signal is also very weak when in leeds city centre areas. LS1 4AJ

@ThreeUKSupport A bit. It’s terrible at home too though. LS175BQ

@ThreeUKSupport Not particularly. It’s been terrible for a few weeks now

@ThreeUKSupport Nope, not for over a year. It happened while on a train coming back from Bristol, I lost signal and got the roaming R badge, I turned data roaming back on (I was in Japan last week, you charge £3/MB there) and got that message.

Don’t be fooled by @ThreeUK ‘a cheap prices because they are the worst network in the ******* world

@ThreeUKSupport LS6 4RG. Have no service at all & no access to WiFi.

@ThreeUK Any plans to introduce visual voicemail on iPhone? Been with you for many years and it baffles me that it still isn’t available on your network.

@ThreeUK why is the internet always crap on three i have a contract with you and I don't think I should pay for something I am not really getting let me know thanks.

Awful service from @ThreeUK. Pre-ordered phone was ‘lost’ which I had to find out myself. Am told to wait for a 5 day inquiry. Meanwhile I am £100 out of pocket with no phone. Terrible first impression as a new customer.

@ThreeUKSupport simply not good enough. At no point have I turned the option off to enable calls over the allowance. I am a loyal customer and I feel sadended that I am in this situation. Can you help #makeitright ?

@ThreeUKSupport of charges forms calls are due on the next bill. I have checked online and the option to cap the bill has been turned off ! At no point have I done this. I contacted online support who have offered to to refund £40. I’ve had chance to think about this and it is...

@chloehalladey @EE @ThreeUK Well I hope nothing goes wrong with your phone or you’ll have to deal with some of the rudest and most unhelpful customer service people ever if you go to 3

@ThreeUKSupport Hi the past few days my signal has gone! I used to have 4G at home, work and out and about and I have no service now everywhere! Also happened to my sister!

@LauraEnnisK @ThreeUK @O2 I’m with 3 at the moment. Not had any issues with their customer service - though to be fair, other than when I switched over, I haven’t really used them.

@AWETH0R @torizia @valeriecafe @ThreeUK The really awful bit was my husband did by his grandmother who was with us, and didn't have a code a coffee and we still weren't allowed to eat in.. We would have ordered additional cake / lunch but I said no as I was furious by the way he spoke to me. #poorcustomerservice

@SeanMJarvis @ThreeUK can't get a signal at @johnsmithstadia

@ThreeUKSupport Please help. I want to give you money.

@kellyjeaaann @ThreeUK I honestly have no problems with it. I think they're really good! Used to be connected to Wi-Fi at home but decided to just use my data all the time a few months back. I use around 80gb a month and the coverage is good with fast speeds in most places I go

@ThreeUKSupport lost signal sometime between 6 and 8pm last night. Still no signal now. Not because I have just got back from holiday as I had signal in Manchester. Restarted phone still the same. Ideas??

@ThreeUK I have a sim only contract which the minimum term was till 01 June 2018. Can you please explain why the app now says minimum term until 23 Oct 2018? I have not agreed to this. Surely now when I decide to cancel I only need to give 30 days notice.

@ThreeUKSupport 👎🏼👎🏼👎🏼👎🏼 yes I did it was a so called manager as I found out today by a manager that called me back at the correct time. The first tweet was sent over 17hrs ago the second 17hrs ago wow now that is bad

@ThreeUKSupport Read @SaraGuiel’s tweet - also it was yesterday that she was having issues so you are very slow on the uptake. 🤔

@ThreeUKSupport by the way, I just did another check and I am currently receiving 0.68 Mbps in the city of London, your call center admits that there is an issue in this area, so someone is telling fibs

@ThreeUKSupport Yes, had many chats since the 10th when I first logged a call. The issue has now been closed as unresolved/unsolvable. I really want to cancel the contract as I cannot rely on the poor quality and lack of service I am getting now

@_ACasso I switched to @EE from @ThreeUK for my mobile last year, purely because Three don’t support the cellular Apple Watch. I’ve learnt that they promised much when 4G came out but delivered little while stringing us all along. Pleased I left.

@ThreeUKSupport Heres a few addresses ec3m 7ha, ec2m 7py, ec2n 1hn. Basically anywhere with the square mile ( city of london ) my phone has awful data speeds to the point of being unusable.

@ThreeUKSupport I have spoken to your customer services over the attitude of the guy in store - you advised me to take ID which I did - just not a passport or drivers license

@ThreeUKSupport Data, but as I keep saying, it’s been like this for 6 months and the network status checker always says the same thing, so not holding out any hope for it being resolved by next Saturday

@ThreeUK ******* useless customer service. My mum is lying in intensive care on life support. I'm trying to sort out a phone bill, gave all security info and they are saying they can't share info & asking to speak to her! Not asking you to share info!!! #*****

@chloeglovemusic @ThreeUK @ThreeUKSupport Chlo - I paid my way out of 3 some years ago as they were so very poor. O2 quite good and a good app too. Good luck! xxx