3 (Three) Outage Report in Staines, Surrey, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Staines come from postal codes TW18.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 07: Problems at 3 (Three)
3 (Three) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Staines, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Aldershot, London, Farnborough, Slough, Ealing, Staines, Uxbridge, Hounslow, Surbiton, Leatherhead, Hayes, Maidenhead, Wembley, Isleworth and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Ammar Haj Ahmad
(@AmmarHajAhmad) reported
from
Hammersmith, England
@ThreeUKSupport Can you provide a solution please?
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Mark
(@edwarrditis) reported
from
Hounslow, England
Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Political Animal
(@politic_animal) reported
from
Ealing, England
@ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?
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Mike Sankey
(@RunSankeyRun) reported
from
Bracknell, England
@ThreeUKSupport hi massive problem with 3+ app. Can’t log in, it won’t reset password. Help please
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Deepak Sharma
(@depak_sharma) reported
from
London, England
Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.
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Josie Rice
(@MissRice_PE) reported
from
Camberley, England
Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
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Deano
(@BedTaker) reported
from
Richmond, England
Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Mitch
(@Coastermitch) reported
from
Hammersmith, England
So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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Mark A. Keller
(@MarkAlexKeller) reported
from
Hillingdon, England
@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
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Oliver Collett
(@olicollett) reported
from
Ealing, England
Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
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Venkatesh Naidu
(@s_0_u_l) reported
from
Hounslow, England
@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.
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Jo Higson MA
(@Jo_Higson) reported
from
Hillingdon, England
@ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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jessicasouthwood
(@jesssouthwood) reported
@ThreeUKSupport Ok fair enough. However my data hasn’t worked continuously since I took the contract out. Three has the worst network coverage! I will not stay with three
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sav
(@savrajsb) reported
@ThreeUKSupport last year I got a sim to use as a router in my flat but when I got it, the coverage was trash, so I tried to cancel my sim. Instead I was told to pay a £200 cancellation charge or finish my 10 remaining months at £18/month=£180. I took the latter, but….
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catherine obvious
(@ennairrad) reported
You are absolutely the shittest network @ThreeUK. Why do I never have service!?
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LizzyDa3rd.
(@Da3rdLizzy) reported
@sophiarashid78 @ThreeUKSupport Hi! it also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Cybersupport129 on Twitter,he was the one who got me back into my account he will help you with your account
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Sophia Butt
(@sophiarashid78) reported
@ThreeUKSupport Help.. I have been trying to get through but they can’t seem to help with my issues. Who do I need to contact? I have rang this number 03333381039 and now the advisor said I’m not the account holder 🙈
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alfieboss1
(@kylemeakins69) reported
@ThreeUKSupport I’ve been told I can cancel it but still be charged for a mistake I didn’t want to happen.
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Chlo🤍
(@chloe_nicolexxx) reported
@ThreeUKSupport please can you help I’ve had a text message saying my contract is ending soon. I’m on a sim only plan and have been on the same one for 8 years?
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sav
(@savrajsb) reported
@ThreeUKSupport I just gave my 30 days notice this morning to cancel my sim but an hour ago I got a “thank you” email for upgrading? I’ve had the absolute worst experience with three. I genuinely hate every moment speaking to your representatives as they offer no help at all
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Daniel Peter
(@typingdan) reported
@ThreeUK what is the point of your app? Login to the app to pay a bill, which then sends you to the website, to log in once again? Seems absolutely backwards for a ‘mobile’ operator..
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Daniel Peter
(@typingdan) reported
@ThreeUKSupport what is the point of your app? Login to the app to pay a bill, which then sends you to the website, to log in once again? Seems absolutely backwards for a ‘mobile’ operator..