Is 3 (Three) having an outage in Staines, Surrey, England?

Worst mobile company ever @ThreeUK 😡

Excellent customer service from @ThreeUK in resolving a billing issue Thoroughly recommend them 👍 📱

@ThreeUK I can only imagine how many of those are gonna be broken in to for food.

Have to say hats off to @EE worked remotely today. Mostly remote sessions in weird places today. Tethered to the iPad Pro on the way home to watch films. No issue at all. @ThreeUK on the second line couldn’t even sync email for most of it.

@ThreeUKSupport Not good at all! 🤬 You better fix that cheeky! It’s better now though in other areas..

@ThreeUKSupport Hahaha sorry, but the coverage in Westfield London is so bad!!!!!! :(

@Rockwell7 @Glos7er @HuaweiMobileUK @ThreeUK Glue gate issues

Beginning @ThreeUK why is my 4G always so rubbish! Doesn't matter where I go, either at home or the middle of London and my date and signal are still awful! Fed up now 😡😡😡

@ThreeUK had a text saying my service would be shut off if i don’t pay my bill but I’ve been trying for days and it doesn’t work!! I can’t make the payment online, it always crashes!

@ThreeUKSupport I but South Ealing station and Acton Town. Always a problem. Not just an incident. Latest phone used.

@Swim1965 @EE @O2 @ThreeUK Yeah the BT involvement with EE is a bit weird and twisted. They tried buying a couple of years back, but was refused. EE for me has always had the speed I want, no other network touches them speed wise, not ones I have used anyway.

@yamesh @VodafoneUK To be fair, I'm with @ThreeUK . To be able to connect to the 4g network you pay for is a rare and wondrous thing. Vodafone deserve some credit even if their network can best be described as "working"

@ThreeUKSupport just spent an incredibly frustrating 20 minutes talking with a member of your customer service team where he refused a number of times to reduce my contract. It seems as if the customer service team is being directed to be evasive for these requests...

@Stephen_B_A @ThreeUKSupport @ThreeUK Also I spoke with O2 and they have advised they will have it within the 1st half of 2019 so I would guess that Three are similar. Pretty rubbish for a major network provider tbh

@DearISSAQUEEN yo tell @threeuk about the service in my area

@ThreeUKSupport Ah who’s dishonest here then ,I had one of you manager call me a few weeks ago with this issue , I am tired of restarting my phone because it doesn’t help or change anything .

@ThreeUK so you wait till I go to #iPhoneX then bring out the #Pixel3XL #pixel3 seriously 😐 never had #pixel2 very disappointed

@ThreeUKSupport Hey Guys, your Esim game is absolutely terrible but your customer service is 100% on point!! Please get the Esim quickly so we dont all have to leave and go to @EE #weneedesim #pleasehurryup #apple #three #iPhoneXS

Horrible customer service @ThreeUK cut me off mid call and put me back in the queue. I got an upgrade 2 weeks ago, My delivery and upgrade were cancelled today and they can’t even tell me why😡😡😡

@ThreeUK @chessieking @dontjealousme @Freestyleandrew I just want to let everyone who is a 3 network customer to be careful, as 3 network is in partnership with a third party company , called Nuyoo. @this is what they do, take money via 3 network with their consent from your account. This company has being taking £3 from my account

@ThreeUK I upgraded my daughters phone last week. It should of been delivered Thursday, since then I have spent over 20 minutes on the phone,3 times, getting told phone back tomorrow. Now they said they will cancel the order within 48 hours so I can reorder due to technical issue

@ThreeUK hey guy, are there any mobile network issues in NW2 area, i have very poor signal, its been like this for couple of days now, thanks, Alex

@ThreeUKSupport The problem is always the same, had another conversation neither 2 weeks ago! All the Hammersmith areas got full 4g signal but the data is stuck, does't work! W6 Area

@ThreeUKSupport he’s already pre ordered the new Mate Pro with EE, and he’s now been refused on the phone twice now for a PAC, so your version of “never” is a lot different to mine 😡

@ThreeUKSupport Awful experience with your customer service team trying to get a PAC code.

Just had it confirmed why I’m leaving @ThreeUK another awful customer service experience. Here’s to hoping @EE’s will be better.

@ThreeUKSupport None of my local friends are on Three unfortunately, but I can tell you they don’t experience the same issue. My work phone is also on EE and often in the same location at the same time, so it’s very easy for me to compare side by side.

@ThreeUKSupport Trying to add more data on the app - service unavailable. Any idea when back up?

@ThreeUKSupport you were supposed to cancel my iPhone Xs order and change my price plan back to my original £14/month 12gb data plan. Whilst you’ve done the first you’ve not done the latter, and you’ve billed me for £64 plus a delivery charge for a product I didn’t receive?!

@ThreeUKSupport Yes that seemed to have worked when I had issues today in Kingston however it’s not ideal to have to revert to a slower speed. What is the reason for the slow/non existent 4g?

@ThreeUKSupport upgraded my wife's sim over 5 hours ago, kept same number but still not connected ! HELP

@ThreeUKSupport She’s managed to cancel it now, but she’s still been given a bill of over £100 to pay for you when the account wasn’t even being used. Also I’d like to note that part of that charge is for the handset, which after 2 years would have been paid off. So why was this still charged???

@ThreeUKSupport She had 3 accounts, and cancelled them over the phone. 1 of the accounts you didn’t cancel and kept charging her for, but because there was no bank account linked you charged her £5 for failed DD, then you did this again. Then told her it was her fault for not contacting you.

@ThreeUKSupport Good morning, I seem to have no internet connection when I am in central London every time I go in. Is there a fix for this please as I don’t want to have to jump to another provider?

@ThreeUKSupport the fact that you’re ignoring my tweet just shows how awful your customer service is! Can you reply please to get this sorted or we’ll be taking it to the small claims court.

@NickSpathis @ThreeUK I am getting 4g+ now at work. They must be upgrading the network.

@ThreeUKSupport If I had other problems I would have said so, obviously and I’m certainly not giving my postcode on Twitter. It’s ridiculous to ask.

@ThreeUKSupport can you please let me know when the data connection issues on 4g will be fixed in Hammersmith area! Is becoming annoying

@jamilemon @EE @ThreeUK You might be lucky in your area travel all over the ?? and the ? (at no extra cost) with good service.

@ThreeUK I’ve been getting missed calls a lot this year. This morning I had missed 3 calls due to “busy” signals and the phone did not ring. Fix it.

@ThreeUK any plans to support Apple Watch cellular in the near future?

@ThreeUK the service in @majesticwine #Ealing is shocking. I brought in my phone and my husband's phone with live #Wuntu codes for the beer offer and the server said I could not pick up my husbands beer. Never shopping at @majesticwine again

@ThreeUK why do so many things not work on your network.....both 3G and 4g

@ThreeUKSupport is Sky's Customer Service number included in sim only packages the number is 03337593146 Or is it a chargeable number?

@ThreeUKSupport I explained I haven’t memorised them and anyway I don’t want to give them out in public!! But he insisted. So you just lost a customer.

@ThreeUKSupport what is going on with the network? It is impossible to even make a call, signal goes on and off...

@Grandcanyonnext @Payforit_Sucks @Laneylaneh @MartaT_ @VodafoneUK @BodyIn8Fitness @nuyoo_fitness @ThreeUK @ThreeUKSupport @PSAuthorityUK I just discovered £51 has been stolen from me. MPS helpline who run their customer service insist I signed up to it!

@kronos1126 @ThreeUK @EE @VodafoneUK I never had any issues with @VodafoneUK in Edinburgh. It was the first place I got really good 4G

@ThreeUKSupport hi, I was in Austin Texas last weekend and I have spent three days with absolute no service in the hotel, and anywhere else. Do you know why that is?

@ThreeUKSupport No it hasn’t. I was cut off on the call to your customer service dept and they couldn’t get through when they called me back. I need this resolved.

@ThreeUKSupport No one has actually said what’s wrong only broken promises as to when it’s going to be fixed.

@ThreeUKSupport no phone signal in bd6 1hl again. Think it may be time for a new provider.

@ThreeUKSupport This has been ongoing for months and months just doesn't seem feasible given your network sharing agreement with MBNL/EE as EE works fine.

@ThreeUKSupport 48-72 hours i can bet any money no one would get back. We went to store yesterday and upgraded so i do not understand why we were told different by the rude incompetent call centre staff

@EuroGuido @TheSDPUK @ThreeUK I'm with Three and I never received this text, unfortunately I think this is a hoax.

@ThreeUK Tinder is terrible.

@ThreeUKSupport Every visitor on 3 who visit us with various models of phone can not get a signal.

@JamesFrith @ThreeUK Wow you're pathetic, as your an MP you're all full of shit and disrespectful towards the population of this country everyday, maybe you should be fined, grow up and go do some good for this country ya spineless shit head

@LozzaFox @EE A prime example of how loyal customers get ripped off. Orange did same to me, changed to @ThreeUK sim only, bought phone as a business expense. Use loads of data, contract recently reduced from £20 to £17 by them as they realised I never went over my allowance. Great service.

@harry_salmon @ThreeUK Totally agree with you. Having been a loyal customer with @ThreeUK @ThreeUKSupport for many years now. There service and value for money, has been unbeatable. Like yourself Harry, I'll remain loyal and won't consider roaming! 👍🏻