3 (Three) Outage Report in Staines, Surrey, England
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The latest reports from users having issues in Staines come from postal codes TW18.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (53%)
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Internet (31%)
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Total Blackout (10%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Staines, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Wembley, Slough, Hayes, Southall, Hammersmith, Isleworth, Aldershot, Farnborough, Ealing, Staines, Uxbridge, Hounslow, Surbiton and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Wembley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Mike Sankey
(@RunSankeyRun) reported
from
Bracknell, England
@ThreeUKSupport hi massive problem with 3+ app. Can’t log in, it won’t reset password. Help please
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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Deepak Sharma
(@depak_sharma) reported
from
London, England
Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.
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Josie Rice
(@MissRice_PE) reported
from
Camberley, England
Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!
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Stephen Simpson FSUK
(@forestschooling) reported
from
Kingston upon Thames, England
@ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.
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Venkatesh Naidu
(@s_0_u_l) reported
from
Hounslow, England
@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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Deano
(@BedTaker) reported
from
Richmond, England
Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!
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Mitch
(@Coastermitch) reported
from
Hammersmith, England
So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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razvan radu
(@razvan_radu_4u) reported
from
Hillingdon, England
@threeuk you are a s**t network… more than a year since no or poor internet at Heathrow T3! SHAME!😡
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Mark
(@edwarrditis) reported
from
Hounslow, England
Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
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Political Animal
(@politic_animal) reported
from
Ealing, England
@ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?
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Jo Higson MA
(@Jo_Higson) reported
from
Hillingdon, England
@ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
London, England
@ThreeUKSupport So how do I avoid upgrading and remain a customer?
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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Ammar Haj Ahmad
(@AmmarHajAhmad) reported
from
Hammersmith, England
@ThreeUKSupport Can you provide a solution please?
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Oliver Collett
(@olicollett) reported
from
Ealing, England
Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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CROOKED TEETH
(@crookedteethuk) reported
@ThreeUK @XiaomiUK Sorry, paid intern, but the way you have treated me over the last week is shockingly bad. Just the absolute worst. I am so utterly disappointed that you think it’s okay to be so scummy. After being with you for seven years. Shame on you.
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Edward swift
(@Ed_Swift) reported
@MarkBeerstar58 @ThreeUKSupport Got to live in hope haven’t you. Biggest issue might be convincing the other half it’s a good idea. :)
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Aman⁷🧧
(@amanulhaqq) reported
@ThreeUK your ****** service is down ****** fix it got mans waiting 😡
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cycleoptic💙💚
(@cycleoptic) reported
@smjghamjon @ThreeUK @ThreeUKSupport No internet at all on 5G broadband modem ( good 5G) signal. North london N19 4
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Lloyd Melville
(@LloydAMelville) reported
@MichaelSturrock @ThreeUK EE is pretty good. No issues at all.
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Luke huggett
(@huggettls) reported
@ThreeUKSupport Email me at huggett2388@icloud@com if your happy to help. Instead of being told I need to speak to apple in regards to my phone because apparently your coverage is good. Last time I checked I was paying you guys for the phone. Customer service was happy to leave me not satisfied
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AB
(@quepo82) reported
@ThreeUKSupport You just sent me an overdue bill for a line no longer in use. I try to call to fix this and the operator asks me for a memorable place/password which I no longer remember as I no longer have a line in use with you. She mentions she cannot help without it and
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AB
(@quepo82) reported
@ThreeUKSupport asks me to login to my account. I try to and your system does not recognise my details. I try the forgot password link and the system says it sent me a reset link via email and I have not received any email. I then use chat to try to get through and
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AB
(@quepo82) reported
@ThreeUKSupport a person asks me again for the memorable place for a line I no longer remember. There is no customer support email anywhere to be found aside from one for people with accessibility needs. I don't seem to be able to get through to anyone on your end to fix this.
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JamesSav
(@BangkokJames) reported
@ThreeUKSupport No. It wasn’t. And this is the problem. 1.5 hours on the phone. There have been 8 payments of £10 each taken from my account this month. Not sure how this is possible to be auto renew top up if a rolling contract had been activated. So lost and angry