3 (Three) Outage Report in Staines, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Staines, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Staines, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Slough, Hayes, Isleworth, Northolt, Harrow, Hounslow, Greenford, Leatherhead, Hammersmith, Ealing, Aldershot, Acton, Feltham and Wembley.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Sarah 🧡 (@MissusWebb) reported from Burnham, England
@OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈
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𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England
...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Badger Smaker (@BadgerSmaker) reported from Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Badger Smaker (@BadgerSmaker) reported from Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Kenny Cosplay Stuff (@kennycosplaystu) reported from Bracknell, England
@ThreeUK are you guys having an outage? My mobile Internet can't reconnect
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Depraved Acid (@DepravedAcid) reported from Hounslow, England
@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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Sarah 🧡 (@MissusWebb) reported from Ealing, England
@bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈
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Sarah 🧡 (@MissusWebb) reported from Burnham, England
Anyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢
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R_J_B_11 (@R_J_B) reported from London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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chris froome+ (@floppyrubber) reported from Hillingdon, England
@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help
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Sarah 🧡 (@MissusWebb) reported from Burnham, England
@OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !
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Nikki Hayler (@Nikki1618) reported from Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Konstantinos B. (@kostasbotonakis) reported from Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Sarah 🧡 (@MissusWebb) reported from Burnham, England
@ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough
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Sarah 🧡 (@MissusWebb) reported from Burnham, England
Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK
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Mike Wood (@mikewooduk) reported from Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Himanshu H Patel (@HimanshuPatel81) reported from Ealing, England
Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport
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E M M Y (@msemmyburrows) reported from Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Sarah 🧡 (@MissusWebb) reported from Burnham, England
@ThreeUK When you have just increased my plan from the half price to full price and I get less than full service I find it less than acceptable!! No response from your phone help desk or twitter help service !! Want to leave ASAP !!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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⚠️Skeleton O'Rourke⚠️ (@Ghoul_of_London) reported
@ThreeUKSupport Hello, network's just gone down again. What's urgently required is to check with your seniors on the nature of the #Three fault (or works) and expected duration. @ofcom - please enforce that Three's network status page declares open issues; they've set it to "no issues reported".
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. (@trubluvin) reported
@ThreeUK @TheRealAC3 @ChelseaFC Will he be there to sign autographs or something? I am a Three customer as well!!!!!
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James Tumilty (@EmeraldHitman) reported
@ThreeUKSupport I have cancelled an upgrade because the same phone and contract was being offered cheaper on your own website. When I rang to to query this was told I could cancel the upgrade. No attempt to make good made. Told I *might* get a better offer if I ring back on Monday
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Kucfti (@kucfti) reported
@ThreeUKSupport It's now 5pm. Why is your internet down? It's absolutely fine 500yds up the road. This service is utter crap. Sort it out ffs
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Tom Eccles (@tomeccles) reported
@ThreeUKSupport It’s SE116BD. I can see there are other users with the same issue on Twitter, so doesn’t seem like a local problem.
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⚠️Skeleton O'Rourke⚠️ (@Ghoul_of_London) reported
@ThreeUKSupport No need for a complaint, just please provide the information. I am absolutely not playing this game. I understand why you're pressured to reply as you do, it's deeply unethical but that how these companies work, I get that. Please update. @ofcom
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Ryan Graham (@RyanGraham984) reported
@ThreeUKSupport the service is garbage again, 3rd time in as many weeks there is a problem being work on a mast. Service has been terrible all month. Not what I pay for— is it time to go with someone else? I’m not paying for this garbage every month.
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Tom PositiveLad (@PositiveLad) reported
@MasterSystom @pjkatmusic @ThreeUKSupport Mine just gone down in N22 too.
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Sue (@SueH1608) reported
@ThreeUK @TheRealAC3 @ChelseaFC Can he fix the poor signal?
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JOHN Donald MAW (@johndmaw) reported
@ThreeUK @Samsung POSERS,People with more money than sense,MINE COST £50 with free credit,I can receive Good news bad news ,LOVE MESSAGES,HAPPY MESSAGES. MATERIAL SALES CRAP, DONT FORGET MESSAGES FROM GOD DO NOT NEED A MOBLILE