3 (Three)

3 (Three) Outage Report in Staines, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Staines, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Staines, Surrey, England 12/13/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Staines, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Woking, Hammersmith, Hounslow, Camberley, Datchet, Southall, Ealing and Farnborough.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomWoking Internet
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • tkcarter82 Tom Carter (@tkcarter82) reported from Maidenhead, England

    Hello @ThreeUK long time customer here, extremely disappointed to see that you are funding the mail, and that your name is alongside this article which dismisses actual hate crime as a hoax - please withdraw your funding from the mail or I will have to reconsider my account

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Hillingdon, England

    @ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.

  • yhwhynot Joseph Joester (@yhwhynot) reported from Brentford, England

    OK my phone network is finally back, ****** pricks the lot of you @ThreeUK

  • mrtimenglish Tim English (@mrtimenglish) reported from Ealing, England

    @ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job

  • MartinWWalker Martin Walker (@MartinWWalker) reported from Kingston upon Thames, England

    @ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • niallomalley Niall O'Malley (@niallomalley) reported from Kingston upon Thames, England

    @ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Hillingdon, England

    priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Camberley, England

    @ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.

  • RFN_David David Sansun (@RFN_David) reported from Maidenhead, England

    @ThreeUKSupport SL6 3LW, SL4 4PN, SL4 1TG, SL1 7EP - iPhone SE I’ve been with Three for 2 years and it’s been persistently bad in those places since then.

  • JohnOHarePrice John O'Hare-Price (@JohnOHarePrice) reported from London, England

    @ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

  • o0MattE0o Matthew John Earley (@o0MattE0o) reported from Hillingdon, England

    @ThreeUKSupport Issues at : UB7 8LZ 3G is little faster than 4G but when I'm at work RG12 1PU I get very good speeds. So don't want to turn off 4G

  • vickiearl_earl Victoria Earl (@vickiearl_earl) reported from Hillingdon, England

    @ThreeUK absolutely shocking service on the phone. Trying to cancel an upgrade! The man kept me on phone 35 minutes, unable to understand me or me him! Unable to confirm it was cancelled, told me to call back in 2 days! Blood pressure at boiling point

  • athleticresults Athletics Statto (@athleticresults) reported from Southall, England

    @ThreeUKSupport Quite a busy time maybe because your service is so s%$t!!! I’ve been a 3 customer for a long time but get very very close to moving my phone too as well as cancel this crap mobile broadband!! It’s a fantastic service at 3am though!!!

  • Soldoutpromoter Lifestyle Connoisseur (@Soldoutpromoter) reported from Ealing, England

    What have you guys done to the network @ThreeUK this is unbearable

  • zoeycol Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

  • athleticresults Athletics Statto (@athleticresults) reported from Southall, England

    All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

  • craigr98_2016 Craig R 🇹🇩🌹 (@craigr98_2016) reported from Hillingdon, England

    @ThreeUKSupport are there issues with your in the #ub10 area being having issues since yesterday on and off. Data connection keeps dropping.

  • Sunny_88_ Sunny T (@Sunny_88_) reported from Ealing, England

    @ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • CJWass Chris Wass (@CJWass) reported

    @ThreeUKSupport @ThreeUKSupport unsurprisingly never replied as quick to this one!

  • rarecards_fcc Sport Soccer Football cards as investments (@rarecards_fcc) reported

    @ThreeUK Three offered free data roaming but says, "you lost data connectivity because you left your home network with data tuned off". Ever heard of Flight Mode, Three? Even ferries lose signals. Don't believe Three free roaming data, not even when @MartinSLewis says so

  • bo_novak Bo (@bo_novak) reported

    2nd worst thing: the non existent @ThreeUK reception on site

  • Cracka16 Holly Jacob (@Cracka16) reported

    @ThreeUK my phone signal and connection is awful! What’s going on!

  • CJWass Chris Wass (@CJWass) reported

    @ThreeUKSupport Been promising for phones for 2+ years now… support promised me I’d be enrolled in a trial last week… (transcript from chat as proof) guess what… nothing… another failed promise. Can’t wait for my contract to end so I can leave this backwards network

  • GlenRobins68 Glen Robins (@GlenRobins68) reported

    @ThreeUKSupport Is there something happening in the BN16 4DE area yet again? Internet is slower than BT (about 6mbps) when usually it is over 50. Only 1 or 2 indicator lights on router. Service has been so bad recently!

  • loyaltoGB Minky (@loyaltoGB) reported

    @ThreeUKSupport Tried multiple data SIM, no signal, does the device need to be registered to a number to work?

  • potatocatsays potatocatsays (@potatocatsays) reported

    @ThreeUKSupport cannot wait to cancel my @ThreeUK contract after 10 years. No easy way to see data USAGE (not ALLOWANCE) in your account, live chat insists this is visible in allowances section but backtracked & said it's only shown in bills. I have to check 18 months of bills?

  • Cracka16 Holly Jacob (@Cracka16) reported

    @ThreeUKSupport SE288FR. I’m using an iPhone XS. I experience the most signal problem when I am at work in central London

  • JRJUK JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport And as I thought my issues haven't been solved because the person in your contact centre couldn't understand what I was asking...