3 (Three) Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Staines come from postal codes TW19.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 27: Problems at 3 (Three)
3 (Three) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (32%)
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Total Blackout (10%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Staines, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Hillingdon, Slough, Hayes, Brentford, Pinner, Feltham, Acton, Woking, Bourne End, Camberley, West Molesey, Northolt, Harrow and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Claxhausen
(@jospehclax) reported
from
Hillingdon, England
@ThreeUK so I had my account compromised, a phone and sim was ordered without my knowledge, once it arrived at my house, I reported it to the fraud action squad, then reported to your fraud department with my crime reference number. Your fraud department never followed up 1/2
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Mike🇪🇺🏴🏴🇺🇦🇬🇧
(@MikeM5517) reported
from
Worcester Park, England
@ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact
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Ian Moy
(@Monkster1978) reported
from
Worcester Park, England
Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)
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X2
(@KronosX81) reported
from
London, England
@ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.
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X2
(@KronosX81) reported
from
London, England
@ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
London, England
@ThreeUKSupport So how do I avoid upgrading and remain a customer?
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razvan radu
(@razvan_radu_4u) reported
from
Hillingdon, England
@threeuk you are a s**t network… more than a year since no or poor internet at Heathrow T3! SHAME!😡
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Stephen Simpson FSUK
(@forestschooling) reported
from
Kingston upon Thames, England
@ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.
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Deepak Sharma
(@depak_sharma) reported
from
London, England
Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.
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Deano
(@BedTaker) reported
from
Richmond, England
Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!
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Ammar Haj Ahmad
(@AmmarHajAhmad) reported
from
Hammersmith, England
@ThreeUKSupport Can you provide a solution please?
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
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Mark
(@edwarrditis) reported
from
Hounslow, England
Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.
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Political Animal
(@politic_animal) reported
from
Ealing, England
@ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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Josie Rice
(@MissRice_PE) reported
from
Camberley, England
Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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David Henry
(@DavidDhenry) reported
The problems with @ThreeUK are not over. I still can't dial a land number it's not recognised. @Ofcom
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Peter McGreig
(@hawkeye_uk) reported
@ThreeUK I assume you will be crediting everyone’s account for the lack of service? Might I also ask if you will also cover the additional expense of a hire car seeing as the garage couldn’t get hold of me for 3 days to authorise repair work?
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The Peaceful Poet
(@PeacefulP0et) reported
@iD_Mobile_UK @DJade8888 @ThreeUK It’s terrible and not resolved , all week my business has been affected
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Corbinho
(@corbinho) reported
@ThreeUKSupport I'm in corfu and the network keeps swapping to Albania. How do I permanently disable 'automatic network selection? I can toggle it off only once it seems, before it decides to revert back to automatic selection whenever it drops...
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iD Mobile
(@iD_Mobile_UK) reported
@DJade8888 @ThreeUK Have you tried a network reset? For iPhone; Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. For most Android; Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth - Keiran
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Vanessa Berle
(@VanessaBerle) reported
@iD_Mobile_UK @ThreeUK Yes again I can’t make calls. This is the third day, this is dire. I’ve rebooted my phone several times. Can you help?
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Keith McRae 🏴
(@GKam84) reported
@ThreeUKSupport It's back working again, from the report of the outage until it was "resolved" I didn't have any phone signal at all. You kept saying data signals were working, which was nonsense.
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W33trampus
(@mick81670) reported
BTW @ThreeUK I use a pay as you go so will I be getting refunded for the 2 days I've had no network. Already cost me money
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iD Mobile
(@iD_Mobile_UK) reported
@DJade8888 @ThreeUK Hi there. Sorry to hear that. This post is related to an issue that's now resolved. Please reboot your device and perform a network reset. Thanks. - Keiran
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W33trampus
(@mick81670) reported
@ThreeUK since your network has **** the bed my customers have been struggling to contact me unless I'm in the house connected to my broadband. Absolute shambles of a situation and it's costing folk money.