3 (Three) Outage in Farnborough, Hampshire, England

@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

Bad timing @ThreeUK you’re putting my tariff price up the same month I lose my job 😢

@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.

@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

@ThreeUK my network is down 🥴

@ThreeUKSupport my network is down

@ThreeUK are you guys having an outage? My mobile Internet can't reconnect

@idanknow05 @ChelseaFC @ThreeUK 😭😭😭 That really sucks bro. Hopefully they get a replica in the shops in Cambodia or something!

@Rubensgirlx @ChelseaFC @ThreeUK Yeah I'd be losing my ****. Wait. BY 10!?!

@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

@ThreeUKSupport Still not working!!

@ThreeUKSupport is there a problem with three our signal has been terrible for ages now

Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

@ThreeUKSupport Yes, you second support staff was allot better. Thanks for getting back to me.

@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

@ThreeUKSupport if there is a worse customer service than 3 I would like to know. I cannot access my bill as despite me changing my password when I log in it says unrecognised tried to phone an as usual deplorable customer service says they cannot help.

@ThreeUK That’s it after 12 years of being your customer I’ve had enough of your broken promises , complaints never investigated , a cataclysmic battery of poor service. I’ve defected to another provider that values my business. #poorservice #neveragain #3worstnetwork

People only the bad experiences too much. Tell me a time you had A great customer service experience. I bet you can't! @ThreeUK always smash it and even more so with a moving in gift hamper @bt_uk just sorted me with BB and a £100 gift card @xboxuk and #GamePass I mean come on!

@ThreeUK My network doesn't work every week, if I ring up about it three they keep me on the phone for hours to waste my time doing the same basic checks. I use giffgaff even though I'm imprisoned in a contract with three. Don't buy three folks!!!

@ThreeUK hi i have been trying to cancel a tablet contract i took out along with my phone which is nearl finished i was on the phone for over 1hr to someone who kept trying to sell me other deals when i said no he cut me off shocking customer service im so annoyed at this

@ThreeUKSupport Thanks, I used the sale live chat to check and got everything I needed. Problem I have more than one account registered to the same email- it doesn’t work

Please @ThreeUKSupport, don't make me look bad by recommending a duffer provider to my girlfriend. Yours looked like a better deal, but this hassle is making me question that. What do we need to do? 3/3

@ThreeUK good evening. I am currently out in Turkey and I am trying to activate data passport. It keeps@telling this is unavailable. Can you help please

@ThreeUKSupport Listen Scott, how in the blue hell am I supposed to know to cancel a contract when my phone number never changed? Why was a second phone number created? How about you answer my questions instead of try and tell me how it’s not possible and how it’s all my fault.

@ThreeUKSupport As far as I’m concerned, I never received any mention about having two contracts and I could never access this second contract on my account. You have taken £200 from my account and I want full reimbursement. Your service sucks.