3 (Three) Outage Report in Farnborough, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Farnborough, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Farnborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at 3 (Three)
3 (Three) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Farnborough, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Chertsey, Aldershot, Woking, Farnborough and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Chertsey |
Phone | |
| Aldershot |
Phone | |
| Woking |
Internet | |
| Woking |
Internet | |
| Farnborough |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Farnborough, England
Latest outage, problems and issue reports in Farnborough and nearby locations:
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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Kenny Cosplay Stuff
(@kennycosplaystu) reported
from
Bracknell, England
@ThreeUK are you guys having an outage? My mobile Internet can't reconnect
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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𝑠𝑎𝑚𝑎𝑛𝑡ℎ𝑎 ⚜️
(@smnthklly) reported
from
Reading, England
Bad timing @ThreeUK you’re putting my tariff price up the same month I lose my job 😢
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Jam
(@Carefree_Jam) reported
from
Reading, England
@Rubensgirlx @ChelseaFC @ThreeUK Yeah I'd be losing my ****. Wait. BY 10!?!
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦
(@Nomthee_9808) reported
from
Reading, England
@ThreeUK my network is down 🥴
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Jam
(@Carefree_Jam) reported
from
Reading, England
@idanknow05 @ChelseaFC @ThreeUK 😭😭😭 That really sucks bro. Hopefully they get a replica in the shops in Cambodia or something!
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦
(@Nomthee_9808) reported
from
Reading, England
@ThreeUKSupport my network is down
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Neetika
(@PNeetika) reported
@ThreeUKSupport If you do not have alternate solution then you should allow customers to terminate the contract for this reason without any penalties!
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Slavic Folklore
(@slavicfolklore) reported
@ThreeUK @ThreeUKSupport Are you going to make your website work, please? Login in is a lottery. Mostly it doesn't work. Either "bad request" or just asking for the phone number again. Then, upgrading the phone, if one manages to log in, is impossible. The process is unclear, and even, though ...
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Craig Brown
(@SpaceCraigUK) reported
Hands up if you just had your phone snatched by a lad on a bike? 🙌🏻 Also, @ThreeUK VERY poor u don’t deal with this outside office hours. And 5.30pm isn’t office hours in your world… “Dear criminals, please don’t do crime outside of office hours. @ThreeUK aren’t open. Thanks”
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Tyler
(@Tyler_p19) reported
@ThreeUKSupport is there an issue with 5G Broadband in SL3? Speeds gone from 200mbp+ to max 20mbp. Issue for over 24 hours now.
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Neetika
(@PNeetika) reported
@ThreeUKSupport In 2 months this year going to end, when are you planning to communicate? What about the pain your existing customers are currently facing when they buy only E-sim supported devices. Atleast provide any alternate solution until it’s launched.
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Jazz 🚐
(@JulieAzzaro) reported
@ThreeUKSupport I’m not giving you any more money or custom!! After 20 years I do know how roaming and data works! You’ve just worked it so I’m ripped off!! But as I ‘valued’ customer, I thank you for your response!
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Mehul Desai
(@MehulDe47268344) reported
@ThreeUK Three collection department is Harrasing us for Money. First we went to all trouble to get 5g Broadband (we were given false promises on speed) n then we complaint we were told there is no 5G in our area( WD17 1AH)We returned it in time and they said there won't b chrge
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Sineadmona
(@Sineadmona1) reported
@ThreeUK Blocking customers who call out your terrible service? Doesn't sound very professional to me. You just delete negative comments on your tweets?
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stefan •
(@stefanbertin) reported
I empathise with the Bad Boy artists of the 90s because I, too know what it feels like to be tied to the devil. I signed a contract with @ThreeUK last year and I’ve not known peace since.
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Jane Smith
(@hprw) reported
When I told @ThreeUKSupport I have no internet or phone to contact so can't use their webchat or phone lines, they suggested making a call over the internet instead of by phone. FFS. I just want the service I'm paying for but apparently that's too much to ask.