3 (Three) outages and service status in Wokingham, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Wokingham, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Wokingham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wokingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wokingham, England
The most recent 3 (Three) outage reports came from the following cities: Camberley, Guildford, Reading, Virginia Water, Woking, and Lightwater.
| City | Problem Type | Report Time |
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9 days ago | |
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Phone | 1 month ago |
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Phone | 1 month ago |
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Internet | 1 month ago |
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Total Blackout | 2 months ago |
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Total Blackout | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Wokingham, England
Latest outage, problems and issue reports in Wokingham and nearby locations:
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Andy Austin 🇪🇺 (@andydpaustin) reported from Basingstoke, England@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Stef Mattana (@stefmattana) reported from Reading, EnglandDear @ThreeUK, your customer support people on the phone must stop asking account passwords to users as proof of ownership to get some help. It’s unethical and I guess also against the law.
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click'n'knit (@siouxian) reported from Wokingham, England@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Mike (@allanmike03) reported from Camberley, England@ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.
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Matthew John Earley (@o0MattE0o) reported from Bracknell, England@ThreeUKSupport Yes, you second support staff was allot better. Thanks for getting back to me.
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Kate (@katesj1983) reported from Wokingham, England@ThreeUKSupport @harj_jhutie Not just don’t customer...all customers...
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Sarah 🧡 (@MissusWebb) reported from Burnham, England@ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough
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webwitter wave (@webwitterwave) reported from Old Basing and Lychpit, England@ells_afc @ThreeUK I'm blacklisted by @SkyUK for a mobile phone offer they initially refused to honour until I proved they were in the wrong. Since then, my VIP Diamond status built up over 23 years has vanished. I just use a different network now with a free SIM and a cash top up each month.
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Turningleftforless (@turningleftfor) reported from Guildford, England@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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sue s (@peacemakeruk) reported from Guildford, England@ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents
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Tony Hart (@toekneeheart) reported from Hartley Wintney, EnglandI really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Steph Weller (@stephweller97) reported from Guildford, England@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Michael Knight (@MJKN1GHT) reported from Wokingham, England@ThreeUKSupport Tried that full power off and restart too...wife has same issue. Think localised can you check if issues still in area
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Mike (@allanmike03) reported from Camberley, England@ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.
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Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported from Reading, England@ThreeUKSupport any chance you can pop out to RG31 and stick a temp cell up, whilst your engineers tinker about? Starting the 42nd hour since services started to flap and be unstable.
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🌟Céleste (@celestouuuu) reported from Bracknell, England@ThreeUKSupport my internet doesn’t work, I have run out of data but have bought an add on and it’s blocked. I need help and I feel like I don’t get any support on the phone
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Richard Major (@RMajor86) reported from Basingstoke, England@theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now
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Harvey (@HarveyWelch) reported from Wokingham, England@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Brendan 🌈 (@wildlime) reported from Basingstoke, England@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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David Clarke (@DavidCl88428325) reported@ThreeUK yet again your network went down in the bt54 area during the week, wednesday 13th may, why? At a time when i most needed a signal due to a relative in hosp, you let me down yet again! Your network, customer service and attitude are awful! When is the next outage?
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janice hughes (@jandh65) reported@ThreeUK How do you make a complaint? Little to no internet/phone service at home for 18 months. Chat is useless. Stores are no help! Sent a letter to the complaints team they write back telling you to go on the usless chat!! Appalling customer service.
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DC (@denzvvt1988) reported@ThreeUK no signal? Really just what I need right now 😡
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Tommy Craig CSC (@tommycraigcsc) reported@ThreeUK an absolute joke of a customer services no use to anyone.
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Fiona Bell (@Fifibabybear) reported@ThreeUKSupport do me a favour please. When you cold call someone and they politely tell you they are not with 3 and to stop calling and delete their number, don’t just abruptly and ignorantly hang up ….. just to call them back and harass them again a few days later.
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.
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Álvaro Pétrus (@AcgbPetrus) reported@ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.
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whatyouthayin (@whatyouthayin) reported@LiveChatTH @ThreeUK Hi, I am having major issues working from home over the last week. Internet network drops out several times a day and need to unplug router to reset everytime. Please can someone advise what the issue it?
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Stu Nicholas (@pubisclosed) reported@ThreeUKSupport after many attempts I can’t get any help on my issue. This is just ridiculous
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loulitagill (@loulitagill) reportedDo not bother at all taking our a contract with @ThreeUK I’ve had nothing but problems. I’ve called after a week of waiting to cancel my contract and still being told there’s an order “stuck” because I returned faulty kit. Come on Three, you’ve got to do better.