3 (Three) Outage Report in Basingstoke, Hampshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (29%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Bordon and Old Basing and Lychpit.
| City | Problem Type | Report Time |
|---|---|---|
 Bordon |
Internet | |
| Bordon |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
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Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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Hida Poi
(@Poi00) reported
from
Basingstoke, England
@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
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Ginge2477
(@NeealGinge2477) reported
from
Basingstoke, England
Crap service from @VodafoneGroup glad I changed to @ThreeUK
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Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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JC
(@JordanCourt94) reported
from
Wokingham, England
Can Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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anto
(@antop1888) reported
@ThreeUKSupport hi. I need to cancel a renewal of my contract I did on your app 2 days ago. Please help.
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***-Dawg 🖤
(@Munkled) reported
@ThreeUKSupport I mean I don't take a photograph every day I check.. But I'm now paying for pointless broadband, and phones that only work if I walk a few minutes away from my house.. it got bad a year and a half ago but since the middle of November it's non-existent..
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HayleyVictoria🖤
(@HayleyVictori15) reported
@ThreeUK @ThreeUKSupport Seems like a pretty poor show that you can’t give me 16 days leeway on my early upgrade after over a decade of giving you my custom. My handset has broken but if I upgrade now it’s nearly £90. On 21st it’s completely free 😤😞
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Diane Corbin
(@DianeCorbin13) reported
@ThreeUK why is not possible for three to alert me to high bill charges??? Very poor service indeed🧐
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Alex Jennings
(@_Alex_Jennings_) reported
@AlyxHolcombe @ThreeUK omg wtf
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lw
(@Loz_cdf) reported
@ThreeUKSupport Whether I get it or not, it has been unacceptable in this day and age to be without a sim so long never mind over the festive period - your service and response have been unacceptable i would not recommend you to anyone
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Dodi
(@Dodi61406283) reported
@ThreeUKSupport I did style not working 😕
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liz jones
(@ljones0407) reported
@ThreeUKSupport There is an ongoing issue with signal and mobile internet here my postcode is b30 1SH are you aware of this?
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ね_ね
(@nefarneshin) reported
@ThreeUK Hello, I set up auto-renewal on your app, been charged £ 15 and never got the data pack. Live chat customer service says I haven't been charged. My bank begs to differ!! I cannot get an operator on the line! I walked into a store and they were as baffled as I was! SHAME
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gods favourite emo
(@yasminesummanx) reported
@AlyxHolcombe @ThreeUK I shouldn’t laugh but LMAOOOO “Hi you’ve committed fraud” “That sucks :( once we’ve sorted that do you wanna pay even MORE?” Gotta respect the hustle @threeuksupport