3 (Three) Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG24.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (25%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Newbury |
Phone | |
| Bordon |
Internet | |
| Bordon |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Kate
(@katesj1983) reported
from
Wokingham, England
@ThreeUKSupport over the last few months every morning I have noticed issues with the data in my area...the minute I leave my house...nothing..nothing till I get in to town which is a good 15 min walk away....
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is there no internet inn Newbury its been down all day
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Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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Kate
(@katesj1983) reported
from
Wokingham, England
@ThreeUKSupport I have the restart my phone every day in an attempt to pick up the data in the area...if it succeeds it’s then super slow at doing anything
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is the internet not working in Newbury its been down all day
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Michael Knight
(@MJKN1GHT) reported
from
Wokingham, England
@ThreeUKSupport Tried that full power off and restart too...wife has same issue. Think localised can you check if issues still in area
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Hida Poi
(@Poi00) reported
from
Basingstoke, England
@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Kate
(@katesj1983) reported
from
Wokingham, England
@ThreeUKSupport It finally kicked in around 11pm that day I don’t think I had problems with other services..data just seems to be an issue with my phone..a lot! I find I have to switch it off and on quite a bit or go in to airplane mode to get data back...since I’ve had it...
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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斯蒂芬·穆特姆贝 Esq.
(@EsqRoot) reported
@ThreeUKSupport It was a bill credit that was overdue Never using you guys again
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Paweł
(@Pawe27938984) reported
@ThreeUKSupport I’m your current customer who recently bought a new phone that supports eSIM technology. Is it possible to order eSIM? It would be easier for me as I am international student who’s using two cards simultaneously.
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Gemma Bend
(@gembend) reported
@ThreeUKSupport That link is just opening up the same support chat I'm already in, unfortunately. The account has finally been closed and my number ported over, but you've taken the full amount out of my account in error.
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Mike
(@mike_robbo91) reported
@AmigaBoing @ThreeUK Short short messaging service service ? 🤔
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Chris Lonergan
(@LonerganChris) reported
@ThreeUK do me a favour tell your sales team to stop ringing game and hanging up. It’s becoming annoying in the verge that I cancel my contract with you.
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Tim Newman
(@GeorgeSmily) reported
@ThreeUK @OnePlus_UK It stands for -- . ... ... .- --. . (message) from short message service #3MorseCode
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Richard Bullock
(@rb357) reported
@ThreeUKSupport Hi - signal has just gone down again! Same issue as yesterday.
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Emma Hunt
(@IAmEmmaHunt) reported
@ThreeUK More chance with morse code tbh. Never have a signal for data lately #crapsignal
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patrick neville
(@thePatrickNEV) reported
@ThreeUK Short message service
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G
(@thegrantwils) reported
Hey @ThreeUKSupport Can you confirm when eSIM will be available with Apple Watch 6 cellular support please? Was told on website live chat this AM all good just go into the store, it's free. Now I'm told that's not the case and eSIM not available plus no Apple Watch support.