3 (Three) Outage Report in Basingstoke, Hampshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (21%)
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Phone (20%)
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Wi-fi (5%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Bordon, Old Basing and Lychpit, Basingstoke and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Bordon |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Wokingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Kate
(@katesj1983) reported
from
Wokingham, England
@ThreeUKSupport over the last few months every morning I have noticed issues with the data in my area...the minute I leave my house...nothing..nothing till I get in to town which is a good 15 min walk away....
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Tony Hart
(@toekneeheart) reported
from
Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is there no internet inn Newbury its been down all day
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Kate
(@katesj1983) reported
from
Wokingham, England
@ThreeUKSupport @harj_jhutie Not just don’t customer...all customers...
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Kate
(@katesj1983) reported
from
Wokingham, England
@ThreeUKSupport I have the restart my phone every day in an attempt to pick up the data in the area...if it succeeds it’s then super slow at doing anything
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Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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Kate
(@katesj1983) reported
from
Wokingham, England
@ThreeUKSupport It finally kicked in around 11pm that day I don’t think I had problems with other services..data just seems to be an issue with my phone..a lot! I find I have to switch it off and on quite a bit or go in to airplane mode to get data back...since I’ve had it...
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is the internet not working in Newbury its been down all day
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Matt 🛵 🏴🇬🇧
(@mattyboyc70) reported
from
Basingstoke, England
@ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Hida Poi
(@Poi00) reported
from
Basingstoke, England
@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
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Michael Knight
(@MJKN1GHT) reported
from
Wokingham, England
@ThreeUKSupport Tried that full power off and restart too...wife has same issue. Think localised can you check if issues still in area
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah
(@Thisgirl862969) reported
@ThreeUKSupport It's the Samsung 21. If its on back order then I want to cancel it as when I placed the order it said in stock. The email even says it will be here today
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Rachael
(@RachieSambora) reported
@GlitterChops @ThreeUK Literally just ordered a phone from Sky instead, she made me feel really stupid for not knowing about their stock issues!
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South Londoner
(@SouthLondoner3) reported
@ThreeUKSupport what's up with your login page, I can't access account , screen for number is grey and not moving to allow my numbers to put on screen??
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Jonathan Lawrence
(@jl_legend) reported
@ThreeUK That's a lot of work to make a connection Though in fairness, I've never seen Gogglebox or know what happens on it Just amused me the twisting :P
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Celia Brammah
(@CeliaBrammah) reported
@ThreeUK I hope you are ready to have a surplus stock of OnePlus phones... They just pushed out an update which make the 6/6t (only three years old) pretty much unusable and don't seem to even want to acknowledge it's a problem. I wouldn't suggest buying from them again!
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Victor Lourenço
(@vitinhopretouk) reported
@ThreeUKSupport the problem I'm still in the store trying to solve this and maybe I will need waiting 1 hour more
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mahadevarun #FBPE
(@mahadevarun) reported
@ThreeUKSupport @Three_Is_Broken no connectivity around Baker Street station London W1 - central London and still no connectivity where I live NW10 5HX which has been like this since I originally messaged 3 weeks ago … what’s going on with your network?
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David Holmes
(@sherlock1968) reported
Don't normally do this but @ThreeUK has let me down. People have been unable to ring or text me on the SIM provided through its Smarty brand for over a week. Passed from pillar to post by its customer service people - nobody takes ownership & no end in sight.
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Claudia22222
(@ClaudiaSandu) reported
@ThreeUKSupport 1/2 After 2 weeks trying to recover our numbers, many hours on the phone to customer services and a blatant lie once that new sims were in the post, we got reconnected to our 'lost' number. I get home today to a confirmation of my our 2 year contracts? We didn't consent to this!
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Dave
(@homedave67) reported
@cbeeblebrox @ThreeUKSupport Mines been delivered today still at work though, I'm hoping the resolution is OK, gone from a qhd to HD my only concern