3 (Three) outages and service status in Basingstoke, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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michael todd (@sycomike17) reported from Newbury, England@ThreeUK why is there no internet inn Newbury its been down all day
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Tony Hart (@toekneeheart) reported from Hartley Wintney, EnglandI really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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michael todd (@sycomike17) reported from Newbury, England@ThreeUK why is the internet not working in Newbury its been down all day
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Kate (@katesj1983) reported from Wokingham, England@ThreeUKSupport please tell me why I have been facing so many issues with data since I upgraded my phone!
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Matt 🛵 🏴🇬🇧 (@mattyboyc70) reported from Basingstoke, England@ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED
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Ben Smith (@bensmithuk) reported from Bentley, England@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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webwitter wave (@webwitterwave) reported from Old Basing and Lychpit, England@ells_afc @ThreeUK I'm blacklisted by @SkyUK for a mobile phone offer they initially refused to honour until I proved they were in the wrong. Since then, my VIP Diamond status built up over 23 years has vanished. I just use a different network now with a free SIM and a cash top up each month.
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Sam Stribley (@samstrib) reported from Bramley, EnglandFirst day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Ian Hollinsworth (@ianhollinsworth) reported from Alton, England@MarkAWigmore @EE Three are just as bad where I am. @ThreeUK
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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Brendan 🌈 (@wildlime) reported from Basingstoke, England@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
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Harvey (@HarveyWelch) reported from Wokingham, England@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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☁️ Chris Reddington (@reddobowen) reported from Winnersh, England@ThreeUK - With the #AppleEvent iPhone announcements of eSim models, are there any updates on your eSim support? I plan to preorder to the iPhone 14 pro max, but still unclear on your plans for eSim support?
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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JC (@JordanCourt94) reported from Wokingham, EnglandCan Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Young (@garyisatwit) reported@ThreeUK can you please explain why the signal for your network has got worse since you merged with @VodafoneUK ? It has got especially bad between Hungerford and Newbury.
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Milber Jinslade (@xeode) reported@robj3d3 @ThreeUK known people with a uk number out of the uk for years, wonder when this policy started, or they just wanted an excuse to cancel your account?
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kaz (@girlieb71) reported@ThreeUKSupport I'm a 3 customer have been for years, never had an upgrade issue until today, didn't pass the credit check ??? Who's the best to talk to about this ?
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আসমা (@bandhan1983) reported@ThreeUK WTH is this new system on 3+? If you save a Caffè Nero code, you now have to claim it within an hour? What?! We save these codes so we can use them when it’s convenient for us NOT within a 1hr window. Fix it! #threeplus #threenetwork #three
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FINGERSJOHN✌ (@jnafr) reportedB43 Great Barr Birmingham ...very poor connection @ThreeUKSupport @VodafoneUK ..Over a year now...Can you not sort it out?
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Tony Gee (@tonygee1) reported@ThreeUKSupport why is signal so poor on the 3 network, across multiple devices and numerous locations. It’s getting beyond the joke.
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Service in Birmingham B43 is awful,been so for momths.
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Antony Attree ☘️ (@AntonyAttree) reported@ThreeUK can you please explain to me why in the last few weeks your network coverage has become so bad in the BS26 area?? Struggling to send & receive calls & messages,internet is non existent! I have to walk to areas to find signal? What’s goin on
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Mbappe's 1️⃣ hater (@SoundWavePapi) reported@LycamobileUK @iD_Mobile_UK @ThreeUK All in all next time instead of paying £26 pm for ID Mobile, I'll just put my £26+5 pm on a different provider next time and never be swindled by low prices from jokemen ever again.
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stiches. (@i_amsochi) reported@ThreeUK I need help and a quick fix, can someone please get back to me, I have rang you guys so many times and you have been so unhelpful, there has been no resolution and being passed back and forth and would like to escalate/ speak to a manager asap!