3 (Three)

3 (Three) Outage Report in Basingstoke, Hampshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Basingstoke, Hampshire, England 01/13/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent 3 (Three) outage reports came from the following cities: Fleet, Basingstoke and Newbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomFleet Phone
United KingdomBasingstoke Phone
United KingdomNewbury Phone
United KingdomBordon Internet
United KingdomBordon Phone
United KingdomBasingstoke Internet

Community Discussion

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3 (Three) Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • samstrib Sam Stribley (@samstrib) reported from Bramley, England

    First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • iainlaw Iain Law (@iainlaw) reported from Basingstoke, England

    @annabelouisa @ThreeUK Wondering if was down, not been able to connect. At least I now know it is not just my phone!.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • gdhutchison Graeme Hutchison (@gdhutchison) reported from Fleet, England

    @ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

  • MJKN1GHT Michael Knight (@MJKN1GHT) reported from Wokingham, England

    @ThreeUKSupport Tried that full power off and restart too...wife has same issue. Think localised can you check if issues still in area

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @ThreeUKSupport over the last few months every morning I have noticed issues with the data in my area...the minute I leave my house...nothing..nothing till I get in to town which is a good 15 min walk away....

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @ThreeUKSupport It finally kicked in around 11pm that day I don’t think I had problems with other services..data just seems to be an issue with my phone..a lot! I find I have to switch it off and on quite a bit or go in to airplane mode to get data back...since I’ve had it...

  • lewii Lewis (@lewii) reported from Wokingham, England

    @ThreeUK seems to be down on the morning commute 😢

  • sycomike17 michael todd (@sycomike17) reported from Newbury, England

    @ThreeUK why is there no internet inn Newbury its been down all day

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @ThreeUKSupport I have the restart my phone every day in an attempt to pick up the data in the area...if it succeeds it’s then super slow at doing anything

  • toekneeheart Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • sycomike17 michael todd (@sycomike17) reported from Newbury, England

    @ThreeUK why is the internet not working in Newbury its been down all day

  • mattyboyc70 Matt 🛵 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@mattyboyc70) reported from Basingstoke, England

    @ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @ThreeUKSupport @harj_jhutie Not just don’t customer...all customers...

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!

  • Poi00 Hida Poi (@Poi00) reported from Basingstoke, England

    @ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamescrawford93 James Crawford (@Jamescrawford93) reported

    @TheoWainhouse @ThreeUKSupport I paid over £200 to get out my @ThreeUK contract early they were that ****.

  • bongostyli bongostyli (@bongostyli) reported

    @ThreeUK what's going on with the 5g broadband in w2? Been down all day and much of yesterday too

  • AlyssaSalton Alyssa Salton (@AlyssaSalton) reported

    @ThreeUK shout out to Mamta who fixed my issues with my phone when no one else could, not even @Apple

  • PaddyPaterson1 RichardPaterson (@PaddyPaterson1) reported

    @ThreeUK after speaking to an advisor through the 3 app and advising that I would pay for any additional usage. Now all my services apart from emergency calls. Im working in the US right now and need my phone. What is going on? 2/2

  • Ra3aLiTy Rae (@Ra3aLiTy) reported

    @ThreeUK I’m being held hostage by 3. I’m locked out of my account and unable to reset details. Your team have essentially said ‘tough luck log in to reset’ even though I’ve said I can’t log in. How do I cancel? Oh, that’s right, I can’t cancel either because I am unable to login

  • RoyalBookshelf Ross💜 (@RoyalBookshelf) reported

    @ThreeUKSupport hi, I'm from Ireland now living in the UK for a few months. I had unlimited data for RoI that was 20 euro every 28 days, but now that I'm in the UK my data has run out. Is there a way for me to change to the Three UK network to still access unlimited data?

  • marthalaldridge Martha Aldridge (@marthalaldridge) reported

    @ThreeUKSupport This is on PC. I can’t sign in on the phone either. WiFi or data.

  • gokcenerdem gokcenerdem (@gokcenerdem) reported

    @ThreeUK Bingo??? Why don’t you make it free to connect to customer services for free while your customers are abroad, instead of these useless fun supports that you are offering??? #theworstoperatorintheUK

  • AlanOdgers Alan Odgers (@AlanOdgers) reported

    @ThreeUKSupport Yes trying to cancel a contract

  • Tom_Griffin1 Tom Griffin ♿️ (@Tom_Griffin1) reported

    @elainecarey3 Yet more lengthy breaks in service from @threeUK this has been going on for more than two week. Their customer service has been diabolical, they don’t care, Fortunately I have a new provider on Monday.