3 (Three) Outage Report in Basingstoke, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
The latest reports from users having issues in Basingstoke come from postal codes RG24.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (42%)
-
Total Blackout (35%)
-
Phone (14%)
-
Wi-fi (6%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Basingstoke, Newbury and Bordon.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Newbury |
Phone | |
| Bordon |
Internet | |
| Bordon |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
-
Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
-
Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
-
Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
-
Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
-
JC
(@JordanCourt94) reported
from
Wokingham, England
Can Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.
-
Ginge2477
(@NeealGinge2477) reported
from
Basingstoke, England
Crap service from @VodafoneGroup glad I changed to @ThreeUK
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
-
click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
-
Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
-
Kate
(@katesj1983) reported
from
Wokingham, England
@ThreeUKSupport It finally kicked in around 11pm that day I don’t think I had problems with other services..data just seems to be an issue with my phone..a lot! I find I have to switch it off and on quite a bit or go in to airplane mode to get data back...since I’ve had it...
-
Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
-
Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
-
Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
-
Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
-
Hida Poi
(@Poi00) reported
from
Basingstoke, England
@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
-
jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
-
Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
DS 🌹🇬🇧🏳️🌈
(@DS_2549) reported
The one thing I hate about @ThreeUK is that even though I live in a strong 5G area, my phone always goes down to 3G when I come in the kitchen wtf 😭
-
Becci
(@Becci09453535) reported
@ThreeUK would love to know why your customer service agents are too busy trying to sell extras instead of making sure they get new upgrades delivered to the correct address. Attention to detail. Shambles of a company.
-
Gary Hodgson #FBPE🇪🇺❤️🇪🇺 💙
(@radishroot2002) reported
@ThreeUK been without a mobile signal for most of today in the TR15 area - how much longer is this expected to continue?
-
MB
(@AngusTexan) reported
@JamesMarriott @ThreeUK Id like to get a @ThreeUK mobile but their signal doesn’t work in my area 😞
-
Chris Deeley Bopper
(@ChrisDeeley) reported
@ThreeUKSupport let me guess. Mast issues in B31 or just Three's usual crap again.
-
Sarah💜HernimanHouse
(@hernimanhouse) reported
@ThreeUK does anyone know how long until signal issues are resolved in cf37? I’ve had messages to apologise which is fab, just wondering if there’s a known end time expected? Thanks!
-
Nicki Rann
(@NickiRann) reported
Tyler @ThreeUK Edinburgh store. Is the one. All on online chat, all nice and easy. When good customer service seemed like it never existed, he proved me wrong. A cheesy post cos genuinely a happy camper instead of the crappy grinch other businesses have awoken in me lately.
-
ColdzShadow
(@ColdzShadow) reported
@ThreeUK is the any way to boost my 4G connection on the East coast normally really good but is really poor at the moment and only getting half signal strength even outside? #ThreeMobile #4G #connectionIssues
-
Ian Carlton
(@Squingo) reported
@ThreeUK service poor in LN11 area, barely Hand 1 bar.
-
Becci
(@Becci09453535) reported
@ThreeUKSupport Yes I have had big problems, not got it sorted as advisors are still to busy trying to sale me an extra line. Rather than get me the phone to the right address.