3 (Three)

3 (Three) Outage Report in Basingstoke, Hampshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Basingstoke, Hampshire, England 08/07/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent 3 (Three) outage reports came from the following cities: Wokingham, Alton, Yateley, Newbury and Basingstoke.

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City Problem Type Report Time
United KingdomWokingham Phone
United KingdomAlton Phone
United KingdomYateley Total Blackout
United KingdomYateley Total Blackout
United KingdomNewbury Phone
United KingdomNewbury Phone

Community Discussion

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3 (Three) Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?

  • HarveyWelch Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

  • NeealGinge2477 Ginge2477 (@NeealGinge2477) reported from Basingstoke, England

    Crap service from @VodafoneGroup glad I changed to @ThreeUK

  • siouxian click'n'knit (@siouxian) reported from Wokingham, England

    @ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

  • reddobowen ☁️ Chris Reddington (@reddobowen) reported from Winnersh, England

    @ThreeUK - With the #AppleEvent iPhone announcements of eSim models, are there any updates on your eSim support? I plan to preorder to the iPhone 14 pro max, but still unclear on your plans for eSim support?

  • wildlime Brendan 🌈 (@wildlime) reported from Basingstoke, England

    @PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it

  • ianhollinsworth Ian Hollinsworth (@ianhollinsworth) reported from Alton, England

    @MarkAWigmore @EE Three are just as bad where I am. @ThreeUK

  • jfreeman_93 Jonny Freeman (@jfreeman_93) reported from Basingstoke, England

    @ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks

  • JordanCourt94 JC (@JordanCourt94) reported from Wokingham, England

    Can Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.

  • whitsy13 jamie whittaker (@whitsy13) reported from Wokingham, England

    @ThreeUK why isn't my 4g service working?

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Regret there were no options to satisfy my issue. #three

  • HarveyWelch Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

  • ekennedy29 Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

  • mcsherlocks Daniel Sherlock (@mcsherlocks) reported from Wokingham, England

    @SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure

  • RMajor86 Richard Major (@RMajor86) reported from Basingstoke, England

    @theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now

  • grahambromham Graham Bromham (@grahambromham) reported from Theale, England

    @ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Catastr0phe2 sophie (@Catastr0phe2) reported

    @ThreeUKSupport Yeah I believe I clicked “keep same number” or something. When I go on my settings I have the new sim, and my old number both down. But I can’t seem to get any calls to my old number? Nothing comes through when you try call it

  • AricoMotions Arico (@AricoMotions) reported

    @MarkBeerstar58 @ThreeUKSupport Same issue ?

  • MarkBeerstar58 norman tunna (@MarkBeerstar58) reported

    @ThreeUK useless **** network💩💩💩💩💩

  • NatashaWhiting Natasha Whiting (@NatashaWhiting) reported

    @threeuk signal totally down in Kew? Why?

  • MarkBeerstar58 norman tunna (@MarkBeerstar58) reported

    @ThreeUKSupport @northbankhgoon1 Another tweet answered . Yet mine isnt. **** off with this **** network, **** useless customer idiots with no manners

  • MarkBeerstar58 norman tunna (@MarkBeerstar58) reported

    @jameslouiseg @ThreeUK There not enough clever to be clowns. Thick as **** the lot of em. They ignore my tweets on purpose, then they wonder i resort to swearing!

  • SirHammerknot Kieran 👽👻🙃 (@SirHammerknot) reported

    @ThreeUK why is your online support so terrible?

  • MarkBeerstar58 norman tunna (@MarkBeerstar58) reported

    @ThreeUKSupport @Mike22335329 Thatll be fun . Still wont be any signal anywhere💩💩💩💩

  • Scoutdwriter Scout Dawson (@Scoutdwriter) reported

    Hey @ThreeUK I have had 25kb/s download speeds all day from my 'unlimited' 4G data. I can't even load your app to check service.

  • MarkBeerstar58 norman tunna (@MarkBeerstar58) reported

    @ThreeUKSupport @chrrobinson I have the same problem. Dogshit network. Poor signal