3 (Three) Outage Report in Basingstoke, Hampshire, England

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Basingstoke, England

The most recent 3 (Three) outage reports came from the following cities: Basingstoke, Tadley, and Bordon.

City	Problem Type	Report Time
Basingstoke	E-mail	7 days ago
Tadley	Total Blackout	30 days ago
Bordon	Internet	2 months ago
Basingstoke	E-mail	2 months ago
Fleet	Internet	2 months ago
Wokingham	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

• 
  Kate (@katesj1983) reported 8 minutes ago from Wokingham, England

  @ThreeUKSupport It finally kicked in around 11pm that day I don’t think I had problems with other services..data just seems to be an issue with my phone..a lot! I find I have to switch it off and on quite a bit or go in to airplane mode to get data back...since I’ve had it...

• 
  Brendan 🌈 (@wildlime) reported 16 minutes ago from Basingstoke, England

  @PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it

• 
  Daniel Sherlock (@mcsherlocks) reported 20 minutes ago from Wokingham, England

  @SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢

• 
  Ginge2477 (@NeealGinge2477) reported 24 minutes ago from Basingstoke, England

  Crap service from @VodafoneGroup glad I changed to @ThreeUK

• 
  Garry Poulson - Charity Expert (@Volunteeringace) reported 26 minutes ago from Newbury, England

  @ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please

• 
  Garry Poulson - Charity Expert (@Volunteeringace) reported 28 minutes ago from Newbury, England

  @ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.

• 
  jamie whittaker (@whitsy13) reported 33 minutes ago from Wokingham, England

  @ThreeUK why isn't my 4g service working?

• 
  Anita Duncan (@AnitaDuncan1) reported 35 minutes ago from Wokingham, England

  @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

• 
  Andy Austin 🇪🇺 (@andydpaustin) reported 39 minutes ago from Basingstoke, England

  @ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!

• 
  click'n'knit (@siouxian) reported 40 minutes ago from Wokingham, England

  @ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

• 
  Graham Bromham (@grahambromham) reported 44 minutes ago from Theale, England

  @ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!

• 
  Emma Kennedy (@ekennedy29) reported 46 minutes ago from Wokingham, England

  @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

• 
  Jonny Freeman (@jfreeman_93) reported 47 minutes ago from Basingstoke, England

  @ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks

• 
  Sam Stribley (@samstrib) reported 48 minutes ago from Bramley, England

  First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate

• 
  Harvey (@HarveyWelch) reported 51 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

• 
  Anita Duncan (@AnitaDuncan1) reported 51 minutes ago from Wokingham, England

  @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

• 
  Harvey (@HarveyWelch) reported 57 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

• 
  Steve Masters (@AnothervoiceWB) reported 58 minutes ago from Newbury, England

  @benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.

• 
  Hida Poi (@Poi00) reported 59 minutes ago from Basingstoke, England

  @ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.

• 
  JC (@JordanCourt94) reported 59 minutes ago from Wokingham, England

  Can Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle Heron Art (@mheronart) reported 6 minutes ago

  @ThreeUKSupport I’ve reset it and this morning we have absolutely nothing again. I’m starting to lose my cool and I’m going to cancel my contract if this isn’t resolved soon as I rely on the internet for income.

• 
  Thomas Jones (@ThomasAWJones) reported 8 minutes ago

  @ElodieFlenniau @ThreeUK What do you want them to do? Send smoke signals to the doctors? If the network is down, then it’s down. Use a landline.

• 
  Ase Trap ke Penis Emonate! #ZimAt42 (@djfistoz_uk) reported 10 minutes ago

  @siisa_moyo @ThreeUK They are a scam them lol they need to fix up

• 
  AliannY (@aliann_y) reported 12 minutes ago

  @ThreeUKSupport I’m in Mexico City and trying to add a data passport. The link texted doesn’t work, goes to a landing page with no data passport option. Stuck not able to use my phone without it, and can’t get through on 333 to anyone live. Help??

• 
  Michelle Heron Art (@mheronart) reported 13 minutes ago

  @ThreeUKSupport Does a business contract mean I would get service?

• 
  stephen ferry (@sfez9) reported 13 minutes ago

  @ThreeUKSupport Yeah the support team couldn’t help any further. The technical team said they would investigate. Ive actually gone through the process 3 times now. Just frustrated to be honest. Long time without any fix.

• 
  Matt (@ConsultMattR) reported 14 minutes ago

  My wife is on hold again to her 3rd @ThreeUKSupport chat operator after a 170% price increase. Her bill has zero data and just 110 text messages. Crap service!

• 
  James 🏉🦈 (@jgsmuzzy) reported 15 minutes ago from Sale, England

  Third day running that I have had to put my phone into airplane mode because @ThreeUKSupport cannot keep a signal up. Network status has said there is a problem, been saying that three days. Looking at ways of getting out of this contract under sale of goods/services. WA14

• 
  M o l l i e Brown (@_MollieB) reported 15 minutes ago

  @ThreeUKSupport Hi @ThreeUK any update? Can someone please help.

• 
  Kimberley Sanders (@kimbojs1986) reported 18 minutes ago

  @ThreeUKSupport Hi, still having issues with this and I am unable to use the link you sent earlier