3 (Three) outages and service status in Basingstoke, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Basingstoke, England
The most recent 3 (Three) outage reports came from the following cities: Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
2 months ago | |
|
Tadley
|
Total Blackout | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jonny Freeman (@jfreeman_93) reported from Basingstoke, England@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
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Kate (@katesj1983) reported from Wokingham, England@ThreeUKSupport please tell me why I have been facing so many issues with data since I upgraded my phone!
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Michael Knight (@MJKN1GHT) reported from Wokingham, England@ThreeUKSupport Tried that full power off and restart too...wife has same issue. Think localised can you check if issues still in area
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☁️ Chris Reddington (@reddobowen) reported from Winnersh, England@ThreeUK - With the #AppleEvent iPhone announcements of eSim models, are there any updates on your eSim support? I plan to preorder to the iPhone 14 pro max, but still unclear on your plans for eSim support?
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Harvey (@HarveyWelch) reported from Wokingham, England@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Tony Hart (@toekneeheart) reported from Hartley Wintney, EnglandI really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Kate (@katesj1983) reported from Wokingham, England@ThreeUKSupport over the last few months every morning I have noticed issues with the data in my area...the minute I leave my house...nothing..nothing till I get in to town which is a good 15 min walk away....
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Ben Smith (@bensmithuk) reported from Bentley, England@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Matt (@maffoos1) reported from Basingstoke, England@ThreeUKSupport What you're saying is your network is congested permanently then. It's unusable which is a problem when you're not giving what you're selling.
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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Richard Major (@RMajor86) reported from Basingstoke, England@theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now
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JC (@JordanCourt94) reported from Wokingham, EnglandCan Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.
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Daniel Sherlock (@mcsherlocks) reported from Wokingham, England@SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢
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Emma Kennedy (@ekennedy29) reported from Wokingham, England@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Steve Masters (@AnothervoiceWB) reported from Newbury, England@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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michael todd (@sycomike17) reported from Newbury, England@ThreeUK why is the internet not working in Newbury its been down all day
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Why is the coverage online so poor in Birmingham B43...sort it out.
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elizabeth Brown (@Elizabethjagb) reported@LynRose2020 @ThreeUK It’s not working for me either , can’t call anyone and data is not working
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A-I (@Unlucky_Dude2) reported@ThreeUKSupport i have been getting charged by applepay. I have never used applepay and have 5 trasactions totalling around £84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my google pay acc on my android phone. What scam is this?
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Tom (@zappomatic) reportedSoho is absolutely dead tonight. So why am I unable to use my @ThreeUKSupport data? I always put it down to the place being busy but clearly something is wrong.
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SJB (@Tellychat1965) reported@ThreeUK I’ve complained about this before and I’m going to do it again. Why is your 4/5 g service in bishops Stortford town centre so bad .
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Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England@SkyNews May be @ThreeUK will be next to withdraw support for @WirelessFest 🤔
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Rob Welford (@rob_welford) reported@ThreeUK ok,stop *************** before I cancel my direct debit,why haven’t you activated my roaming pass when I’ve still got 70 days left?
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Mark Chappell (@MarkChappe93649) reported@ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom
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zakir Hussain (@zakir___1988) reported@ThreeUK Hi why dont you guys prioritise 5G broadband users to get access to 5G SA where 5G SA is available we don't get still get 5G SA and 6G is on the way by 2030 6G will start slowly. I'm not happy about Three 5G Broadband slow
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Cornish Darren Fewins (@Darren_Fewins) reportedOne of the reasons I will never use @ThreeUK is because as a non-customer, they call me frequently to irritate me about its network. Then they slam the phone down on me when I ask them how they got my number. . How on Earth do they think this is good for attracting new customers?