3 (Three) Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (33%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Newbury, Yateley, Basingstoke and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
Phone | |
| Newbury |
Phone | |
| Newbury |
Internet | |
| Yateley |
Total Blackout | |
| Basingstoke |
Phone | |
| Wokingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Ian Hollinsworth
(@ianhollinsworth) reported
from
Alton, England
@MarkAWigmore @EE Three are just as bad where I am. @ThreeUK
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Richard Major
(@RMajor86) reported
from
Basingstoke, England
@theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now
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☁️ Chris Reddington
(@reddobowen) reported
from
Winnersh, England
@ThreeUK - With the #AppleEvent iPhone announcements of eSim models, are there any updates on your eSim support? I plan to preorder to the iPhone 14 pro max, but still unclear on your plans for eSim support?
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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JC
(@JordanCourt94) reported
from
Wokingham, England
Can Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.
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Ginge2477
(@NeealGinge2477) reported
from
Basingstoke, England
Crap service from @VodafoneGroup glad I changed to @ThreeUK
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Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢
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Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
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Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
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jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Espoir
(@mairingi) reported
@ThreeUKSupport could you kindly sort out network coverage issues in the TR1 area, please. Network has been down since Tuesday night with brief sporadic moments of coverage. Very disruptive😡
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Espoir
(@mairingi) reported
@ThreeUK could you kindly sort out network coverage issues in the TR1 area, please. Network has been down since Tuesday night with brief sporadic moments of coverage😡
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🌱Ann Robbins
(@annrobbins15) reported
@ThreeUKSupport roaming is turned on but for my whole holiday, I’ve only been able to use my phone on Wi-Fi. Why does my phone never work abroad, at least this time I’ve not been charged the £2 a day!
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🌱Ann Robbins
(@annrobbins15) reported
@Obstreperous___ @ThreeUKSupport I get those, when they say ‘I’m calling from 3’ I say ‘no you’re not’ and they hang up.
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Andy Bruce
(@AndyBruce64) reported
@ThreeUKSupport your mobile data hotspot service is rubbish. Ongoing connectivity - or lack of - for days now and no one at 3 gives a damn! Grrr
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chris cordwell
(@codcordwell) reported
@ThreeUKSupport And down again @ThreeUKSupport ..... Is there any chance of a working network? Failing that online help that doesn't pass you to another department then not respond?
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Dr Zoe Venditozzi
(@zoevenditozzi) reported
@ThreeUKSupport I’ve done that multiple times; am on my second complaint and still no further forward.
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chris cordwell
(@codcordwell) reported
@ThreeUKSupport What a surprise the network is down again what a joke
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chris cordwell
(@codcordwell) reported
@ThreeUKSupport Yes you're having issues in the area... Everyday.
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lee downing
(@leedowning15974) reported
@ThreeUK I have to say in all these years of having a mobile. My first 12 months on this network is the worst ever. It’s terrible.