3 (Three) Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| Thatcham |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Total Blackout | |
| Basingstoke |
Phone | |
| Wokingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Kate
(@katesj1983) reported
from
Wokingham, England
@ThreeUKSupport It finally kicked in around 11pm that day I don’t think I had problems with other services..data just seems to be an issue with my phone..a lot! I find I have to switch it off and on quite a bit or go in to airplane mode to get data back...since I’ve had it...
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Lewis
(@lewii) reported
from
Wokingham, England
@ThreeUK seems to be down on the morning commute 😢
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Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is the internet not working in Newbury its been down all day
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Iain Law
(@iainlaw) reported
from
Basingstoke, England
@annabelouisa @ThreeUK Wondering if was down, not been able to connect. At least I now know it is not just my phone!.
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Kate
(@katesj1983) reported
from
Wokingham, England
@ThreeUKSupport @harj_jhutie Not just don’t customer...all customers...
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is there no internet inn Newbury its been down all day
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Tony Hart
(@toekneeheart) reported
from
Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Hida Poi
(@Poi00) reported
from
Basingstoke, England
@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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Kate
(@katesj1983) reported
from
Wokingham, England
@ThreeUKSupport over the last few months every morning I have noticed issues with the data in my area...the minute I leave my house...nothing..nothing till I get in to town which is a good 15 min walk away....
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Kate
(@katesj1983) reported
from
Wokingham, England
@ThreeUKSupport I have the restart my phone every day in an attempt to pick up the data in the area...if it succeeds it’s then super slow at doing anything
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Michael Knight
(@MJKN1GHT) reported
from
Wokingham, England
@ThreeUKSupport Tried that full power off and restart too...wife has same issue. Think localised can you check if issues still in area
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Matt 🛵 🏴🇬🇧
(@mattyboyc70) reported
from
Basingstoke, England
@ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Seonaid MacKay
(@OooPooLooMooZoo) reported
@jenkins_helz @ThreeUKSupport I think so! I wouldn’t recommend buying a phone plan through a third party after this experience - you’re reliant on them communicating with the network provider to cancel on your behalf to make sure you don’t pay the early redemption charge.
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Kamran
(@Kamran73298788) reported
@ThreeUKSupport Still nothing from three support...totally useless
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Helen Panton
(@H3L3NI) reported
@ThreeUK the online chat team won’t honour the data plan offer your complaints team man offered me and have cut me off. I’ve been on your online chat now for 2 hours and now having to wait again. Despicable service.
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Serene
(@noklesis) reported
how three (@ThreeUK) call themselves a network provider I don’t know
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Dr. Swatantra Dutta
(@SwatantraDutta3) reported
@ThreeUKSupport Okay listen I had a conversation with your agent over the phone few days ago.. Ge told me after 21st of September the network issue will get resolved but till now 24th September I can't even make a call to the customer care... And he also denied my cooling off period
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Dr. Swatantra Dutta
(@SwatantraDutta3) reported
@ThreeUKSupport No I was in lebara i had a plan to take ur network with the same number but your network is pathetic. I will just stop using this number nd sim
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Dr. Swatantra Dutta
(@SwatantraDutta3) reported
@ThreeUKSupport I am cancelling direct debit for your payment. Thank you... If you have some care of your customer please resolve my issue.
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Danny Hutchings
(@dan371971) reported
@ThreeUK in a big town centre with a 2 bar 4G signal. Shocking. 5g I won’t hold my breath.
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Ozan Kamiloglu
(@OzanKamiloglu) reported
@noklesis @ThreeUK They are definitely not, and I am stuck with them another year... Never again.
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Tom
(@tomtom2244) reported
@ThreeUK why do I always have **** connection in any city I visit ???? I’m paying through the nose and I can’t even get a signal x