3 (Three) Outage Report in Basingstoke, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Basingstoke come from postal codes RG21.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Phone (56%)
-
Internet (29%)
-
Total Blackout (7%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Basingstoke, Fleet, Alton and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Total Blackout | |
| Fleet |
Total Blackout | |
| Basingstoke |
Phone | |
| Basingstoke |
Phone | |
| Alton |
Phone | |
| Basingstoke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
-
Ginge2477
(@NeealGinge2477) reported
from
Basingstoke, England
Crap service from @VodafoneGroup glad I changed to @ThreeUK
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
-
jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
-
JC
(@JordanCourt94) reported
from
Wokingham, England
Can Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.
-
Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
-
Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
-
Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
-
Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
-
Hida Poi
(@Poi00) reported
from
Basingstoke, England
@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
-
Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
-
Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
-
Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢
-
Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
-
click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
-
Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
-
Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Amie
(@AimehhGoesRawr) reported
@ThreeUKSupport I've just restarted her phone and it's still giving the same message. I tried phoning myself from it too and it rang me no problem, possibly because I'm with three as well?
-
Mondiboy
(@MondesirWayne) reported
@ThreeUK No internet service in B23 area for more than 3 days. When will this be rectified. I was previously informed that maintenance work would last until 18/01/2023
-
Rosie
(@Rosiecosy) reported
@lucindahawksley @ThreeUKSupport @ThreeUK I have had problems with them too !
-
Moomin_SOC
(@MoominSoc) reported
@ThreeUK you do know that using the online system to leave Three doesn't work. I have tried to leave several times in the last 3 months and you FAIL me every time! Live chat almost always unavailable and whilst fighting my case you cut me off. #BadCustomerService
-
Sam Williams
(@wills_bear) reported
@ThreeUKSupport Thanks, but that won’t make any difference to the fact that Three mast site plays up I lose my phone AND broadband. Poor risk assessment on my part! Will have to ditch either Three mobile or Three broadband to spread the risk.
-
Clare
(@Watto_Clare) reported
@ThreeUK I’d like someone to actually cancel my contract! Been called off 6 different numbers and this last one actually still thinks I want to upgrade😳 it’s a registered 07736 mobile number and they are asking for my card details to cancel! 🤔 are they MADDDD????
-
Bradley Brown
(@Bradley23948747) reported
@ThreeUKSupport @Splats Just found a fix scroll down to read 👇
-
Jummyolajumoke1
(@MORENIKEOLA) reported
@ThreeUKSupport A fraudulent display. I signed an online contract last year to have a 5G connection on a SIM only contract. I have conned by your staff. It's still a 4G. One of your agents even told me that my login was false when I was actually chatting from my login.
-
Andrew Jackson-Parr
(@andyjp81) reported
@ThreeUKSupport Phone Due to arrive 21st December, didnt arrive, spoke to a support said there was an error in system due again yesterday, didnt arrive, monthly cost has increased already and account shows the new device as being the one for the account and still no new phone.
-
Gigi 💖
(@G33516259) reported
@ThreeUKSupport I have a huge issue, start of Jan I moved from manc to London and my service instantly stopped working. Worked over past 3 days in Spain so not a phone issue. My account says it’s fine but ? I can’t do anything. Network settings reset, updated phone. Idk pls help