3 (Three) Outage Report in Basingstoke, Hampshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (36%)
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Phone (13%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Bordon.
| City | Problem Type | Report Time |
|---|---|---|
 Bordon |
Internet | |
| Bordon |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Kate
(@katesj1983) reported
from
Wokingham, England
@ThreeUKSupport It finally kicked in around 11pm that day I don’t think I had problems with other services..data just seems to be an issue with my phone..a lot! I find I have to switch it off and on quite a bit or go in to airplane mode to get data back...since I’ve had it...
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Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢
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Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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JC
(@JordanCourt94) reported
from
Wokingham, England
Can Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.
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jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
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Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
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Ginge2477
(@NeealGinge2477) reported
from
Basingstoke, England
Crap service from @VodafoneGroup glad I changed to @ThreeUK
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Hida Poi
(@Poi00) reported
from
Basingstoke, England
@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Waterhouse
(@aarowate) reported
@ThreeUKSupport I’ve lost count the amount of times I’ve reset the router and still nothing. It would be great if you could advise on a rough timeframe as your website stated your fixing the issue…..since Friday!!
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Justin Bell
(@JustinB68982248) reported
@ThreeUKSupport I know this and I was refunded up until today as i was promised the issue would be fixed today !
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Jae Chung
(@jchu040) reported
@ThreeUK Your PAYG #goroam is so rubbish. Not even picking up any signal in Balearic island. Wasted £10 for no use. Never again @ThreeUK
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lynne Longmore
(@Lynne2402) reported
@ThreeUKSupport I have and it doesn't work
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Gavin Maxwell
(@gavinmaxwell99) reported
@ThreeUK YESS!! Fingers crossed I win as I need to replace my broken phone 😞
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Justin Bell
(@JustinB68982248) reported
@ThreeUKSupport Well I was promised the problem would be sorted today and suprise, suprise, Nothing!!! Still no streaming services working!!
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brian edmonds
(@vannostrilboy) reported
Why is the @ThreeUK phone signal always so shocking in and around Dundee city centre?
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Blockage-in-River
(@Skiminski) reported
An hour and a half conversing with @ThreeUK and, as usual, they close my issue as "not resolved" then go on their merry way. Its astonishing how poor the service is, for such a big company. I feel I'm the 1% that doesn't get the advertised coverage.
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Shane
(@5HXN3) reported
@ThreeUK @C4Gogglebox Used three 5g WiFi for the past year and never had a single problem. Fast speed and been reliable for me. No idea what you other people are on about tbh
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Dale | Dalus
(@Dalus93) reported
@ThreeUKSupport Last one was today and I've just got off the phone with the credit company, I'm awaiting an update on their end. My main gripe was with the seemingly uncapable and/or unwilling customer service agents.