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3 (Three)

3 (Three) outages and service status in Alton, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Alton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Alton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Alton, England

The most recent 3 (Three) outage reports came from the following cities: Basingstoke, Aldershot, and Bordon.

CityProblem TypeReport Time
Basingstoke E-mail 12 days ago
Aldershot Phone 1 month ago
Bordon Internet 2 months ago
Farnborough Internet 2 months ago
Aldershot Phone 2 months ago
Basingstoke E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • RMajor86
    Richard Major (@RMajor86) reported from Basingstoke, England

    @theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now

  • HeatherCurrie18
    Heather Currie (@HeatherCurrie18) reported from Haslemere, England

    @ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!

  • wildlime
    Brendan 🌈 (@wildlime) reported from Basingstoke, England

    @PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it

  • gdhutchison
    Graeme Hutchison (@gdhutchison) reported from Fleet, England

    @ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.

  • NeealGinge2477
    Ginge2477 (@NeealGinge2477) reported from Basingstoke, England

    Crap service from @VodafoneGroup glad I changed to @ThreeUK

  • kostasbotonakis
    Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

  • andydpaustin
    Andy Austin 🇪🇺 (@andydpaustin) reported from Basingstoke, England

    @ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!

  • mattyboyc70
    Matt 🛵 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@mattyboyc70) reported from Basingstoke, England

    @ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED

  • pennypower
    Penny Power OBE (@pennypower) reported from Farnham, England

    Dear @ThreeUK I am already a customer and you are constantly bombarding me woth sales promo calls- please please stop

  • iainlaw
    Iain Law (@iainlaw) reported from Aldershot, England

    @ThreeUKSupport There has been practically no data service for over the past week. Yet if you leave the area and enter what I assume is the next base-station location, you get it back.

  • markinhants
    Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Aldershot, England

    @ThreeUKSupport Yeah. On to chat support..... but of a game 😬

  • maffoos1
    Matt (@maffoos1) reported from Basingstoke, England

    @ThreeUKSupport What you're saying is your network is congested permanently then. It's unusable which is a problem when you're not giving what you're selling.

  • Poi00
    Hida Poi (@Poi00) reported from Basingstoke, England

    @ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.

  • bensmithuk
    Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • toekneeheart
    Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • jfreeman_93
    Jonny Freeman (@jfreeman_93) reported from Basingstoke, England

    @ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks

  • ianhollinsworth
    Ian Hollinsworth (@ianhollinsworth) reported from Alton, England

    @MarkAWigmore @EE Three are just as bad where I am. @ThreeUK

  • samstrib
    Sam Stribley (@samstrib) reported from Bramley, England

    First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate

  • iainlaw
    Iain Law (@iainlaw) reported from Basingstoke, England

    @annabelouisa @ThreeUK Wondering if was down, not been able to connect. At least I now know it is not just my phone!.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MiffyJJ
    neveruseagain (@MiffyJJ) reported

    @ThreeUKSupport no, I only have 5g hub. is there any other thing I can do to fix the issue? or can I take the sim card out to my phone?

  • CJD2K
    Dr Christopher Dillon (@CJD2K) reported

    @ThreeUKSupport I did find a guide to enable the DNS setting page on the router, but those settings don’t remain after leaving the page. Do you know if this is an issue across the board with HUAWEI routers on the network?

  • Tredders
    Mark Tredgold (@Tredders) reported

    Hi @MartinSLewis. Are mobile providers permitted to change T&Cs during a contract? I’ve been a customer of @ThreeUK for 15+ years & they just announced that roaming will now be charged at £5 a day, previously free. I work in the US 6 months a year so this will cost +£900.

  • marcusmark2019
    marcus (@marcusmark2019) reported

    @ThreeUK why dont three have an email address to contact.... i need more time to pay my bill as bt has taken there bill before hand and iv been given 24hrs by you's to pay my bill or service is suspended😡

  • oxo_daniellelou
    Danielle Louise (@oxo_daniellelou) reported

    @ThreeUK what is going on with your internet and signal today? It’s absolutely terrible

  • MiffyJJ
    neveruseagain (@MiffyJJ) reported

    my 5g hub is not working since today. Only power light is on and all other light is off. calling to customer service said is it software issue nothing I can do. there are load of customer has same issue. I still wfh I have go to cafe for my meeting.@ThreeUKSupport

  • AngryBushido
    JustANormalBloke (@AngryBushido) reported

    @ThreeUK I'm currently abroad and roaming isn't working. I can't logon to my account because I can't receive a verification text. Help!!

  • MiffyJJ
    neveruseagain (@MiffyJJ) reported

    @ThreeUKSupport yes, it’s ZTE 5G routers. I shut the router down many times and every time more than 20mins. The issue still there, only power light is on others are off.

  • kayrothery
    Kay Rothery (@kayrothery) reported

    @ThreeUK contacted and talked into your broadband with the promise of a TV, back in February, never received. I contact you via telephone 2 weeks ago and told would be with me in 10 days. Still nothing. Im sure this is miss selling? Broadband alone isn’t worth it!! Poor service.

  • DerChem
    Derek Connor 🇺🇦 (@DerChem) reported

    @IthicaHawk Having exactly the same issues with @ThreeUK . Been with them over 10 years. They have no interest in retaining me, so I'll check out @O2 since they still offer the Go Roam abroad.