3 (Three) Outage in Alton, Hampshire, England

Crap service from @VodafoneGroup glad I changed to @ThreeUK

@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks

@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it

@ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!

@ThreeUKSupport Yeah. On to chat support..... but of a game 😬

@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!

First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate

@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.

@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.

@ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED

I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

@annabelouisa @ThreeUK Wondering if was down, not been able to connect. At least I now know it is not just my phone!.

@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

@ThreeUKSupport There has been practically no data service for over the past week. Yet if you leave the area and enter what I assume is the next base-station location, you get it back.

Dear @ThreeUK I am already a customer and you are constantly bombarding me woth sales promo calls- please please stop

@ThreeUKSupport What you're saying is your network is congested permanently then. It's unusable which is a problem when you're not giving what you're selling.

@EE Been with u over 15 years now and your offers on an upgrade are terrible, looks like I’ll be moving to @O2 or @ThreeUK what’s your plans for an iPhone 13 with 100gb internet or unlimited

@ThreeUKSupport It doesn't work because it keeps asking for the authentication code sent to the number.

@ThreeUKSupport @ThreeUK hi, I ordered a replacement sim last Wednesday but yet haven't received yet. Please help?

@ThreeUK hi, I ordered a replacement sim last Wednesday but yet haven't received yet. Please help?

@ThreeUKSupport I was just wondering if you could see an estimated fix date from your end

@ThreeUKSupport They didn’t advise of a fix date just that there’s a known issue with the mast that’s resulting in loss of a data connection and yes I spoke to technical support who advised that and said the problem isn’t my end, the problem is at the mast level

@ThreeUKSupport I’m trying to work out why I’ve spent an hour on chat help being told what a ‘valued’ customer I am only to be offered a worse sim deal than I could have got directly from your website myself. I find this incredibly dishonest. Anyone else had same experience?

@ThreeUK I’m trying to work out why I’ve just spent an hour on chat being told I’m a ‘valued’ customer only to be offered a worse SIM deal than I could have got directly on your website myself. This feels incredibly dishonest! Has anyone else had this experience?

@scully1888 @ThreeUK Three are mostly a joke but it was handy having free data when abroad earlier in the year. They have enough problems with signal in parts of Glasgow/SL. You can normally get a data sim/virtual sim cheap for countries outside the free usage areas.

@ThreeUKSupport It's been around 4 or 5 weeks roughly. Biggest issue is the phone still shows good signal, so WiFi call doesn't always kick in and then the other end can't hear me on calls. My partner has contacted I think, I'm with iD Mobile who are investigating for me.