3 (Three) Outage in Bramley, Hampshire, England

@SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢

@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks

@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it

Yo @ThreeUK, where's my signal at?

@ThreeUKSupport Customer service have sent me one, and it’s up and running.

@ThreeUK why isn't my 4g service working?

@TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!

@ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.

@ThreeUKSupport Hi but I am an existing customer ? Although not for long if I can’t get an e-sim for my phone!

@ThreeUKSupport A new one so I can use the dual sim capability in a new phone . Was told by support trial had ended and wait and see ...

@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

@ThreeUKSupport Yeah. On to chat support..... but of a game 😬

Bad timing @ThreeUK you’re putting my tariff price up the same month I lose my job 😢

@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!

@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

@ThreeUK my network is down 🥴

@ThreeUKSupport my network is down

@idanknow05 @ChelseaFC @ThreeUK 😭😭😭 That really sucks bro. Hopefully they get a replica in the shops in Cambodia or something!

164 MB/S with @ThreeUK 5G service. I'll be cancelling my @SkyUK as I'm on their ultra fast broadband and only get between 40 and 50 MB/S. With soaring energy prices and cost of living at an all time high, some providers need to wise up with their pricing and service.

@whaleyola @ThreeUKSupport @ThreeUKSupport this is your issue not netflix. It's only and issue that seems to be effecting 3 customers. Spoken several times with netflix and it appears that it is definitely your issue to fix. Best get on it be cause it's been 2 days now 😤

@2949Maddie @ThreeUK @snapchatsupport Kindly send me a direct message to help recover back your account

@ThreeUKSupport Now out of contract & still paying over £22 pm for mobile broadband, which only get signal in one room. Bought smart TV over year ago for lounge still never been able to pick up WiFi to use the features. What do you suggest & can you offer a free wifi boosters ?

@ThreeUK How is this already a weak signal expensive again 5000 20 gb one week

@N1dira @ThreeUK @ThreeUKSupport Same problem, can someone help?

@ThreeUKSupport snapchat, app store and netflix all down on mobile data for over a day now. Will only work on wifi. Seen multiple tweets now with the same issue all three customers. Absolutely 0 help from customer service so contract cancelled !!!

@ThreeUKSupport @samorris6182 Also having the exact same issue. Netflix snapchat and the app store not working cancelled my direct debit and ordered an EE sim absolutely useless network with 0 help from customer service!!!!

@ThreeUKSupport Hello, I cannot access Netflix or Snapchat? Any idea what the issue is?

@ThreeUKSupport Please help. I cannot connect to Netflix. I’m using your 4G service. Connects fine if I connect using my backup O2 mobile connection. It’s definitely a Three service issue. Please advise. Barry