3 (Three) outages and service status in Bramley, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Bramley, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Bramley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bramley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Bramley, England
Latest outage, problems and issue reports in Bramley and nearby locations:
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Emma Kennedy (@ekennedy29) reported from Wokingham, England@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Neil Thompson (@NeilThompson) reported from Reading, England@TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Kate (@katesj1983) reported from Wokingham, England@ThreeUKSupport I have the restart my phone every day in an attempt to pick up the data in the area...if it succeeds it’s then super slow at doing anything
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Stef Mattana (@stefmattana) reported from Reading, EnglandDear @ThreeUK, your customer support people on the phone must stop asking account passwords to users as proof of ownership to get some help. It’s unethical and I guess also against the law.
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Vix Bilton (@VixBilton) reported from Reading, EnglandI used to pay £10pm to @SMARTYMobileUK and always had perfect signal. I needed a new phone so switched to @ThreeUK for £45pm and my signal is constantly horrendous. I live in Reading not a Forrest, what's the issue!? Can I cancel my contract if I'm I happy with the service??
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simon ramskill (@lliksmar) reported from Twyford, England@ThreeUKSupport Hi but I am an existing customer ? Although not for long if I can’t get an e-sim for my phone!
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Andy Austin 🇪🇺 (@andydpaustin) reported from Basingstoke, England@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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JC (@JordanCourt94) reported from Wokingham, EnglandCan Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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Stef Mattana (@stefmattana) reported from Reading, England@ThreeUKSupport That was asked on live chat where I headed once I ended the phone call. Not sure if it was a language barrier issue with your staff but happened twice on the phone. Be careful, @ThreeUK, that was very worrisome for me 🚨
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Hida Poi (@Poi00) reported from Basingstoke, England@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
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Ben Smith (@bensmithuk) reported from Bentley, England@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Matt 🛵 🏴🇬🇧 (@mattyboyc70) reported from Basingstoke, England@ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Kate (@katesj1983) reported from Wokingham, England@ThreeUKSupport @harj_jhutie Not just don’t customer...all customers...
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pete (@thetwobutchers) reported from Reading, England@ThreeUK so my wife upgraded but you sold her a new contract instead. take 2 payments each month and so far have refused to cancel the new contract and a have a debt co calling her, no words but your assistance to sort this has been disgusting.
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Ian Hollinsworth (@ianhollinsworth) reported from Alton, England@MarkAWigmore @EE Three are just as bad where I am. @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Grant | Dev (@grantdotdev) reported@Carlz94x @ThreeUK They’re supposed to be **** hot since Vodafone bought them ! “Forming the largest uk network” my ***. I don’t get why my phone says 4/5G and 4 bars but can’t send an iMessage. ?!
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Sandra H (@Aerobicedge) reported@ThreeUK I am so fed up with this extremely poor Broadband. I've complained twice and been told it's a mast being fixed. 3 weeks later there is No improvement. It's like living in the dark ages!! Upload speed of only 3.76mb/s
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Neddy (@NeddyOrNot) reportedIt should be illegal how phone companies handle cancellations once your minimum term ends. If the contract's over, I should be able to cancel it online in 30 seconds, not spend an hour jumping through hoops just to stop paying them. I'm talking about @ThreeUK here, but let's be honest, they're all at it. Why is this still considered acceptable?
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🦄 (@IchBinLucee) reported@ThreeUK bro, why is the caffe nero reward activated immediately and then needs to be used in an hour??? Change it back wtf
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f (@bread_bread5) reported@ThreeUK changing the Caffè Nero code to £2 was my last straw I will be changing phone providers now. The coverage is awful, coffee was the only good thing left about you
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Martin Seebach (@mseebach) reported@OldLondonW14 @ThreeUK If you want to be sure, get a cheap pre-paid SIM from (a provider on) the network and test it before committing to a plan.
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Martin Adams | Building Flowtelic (@Martin_Adams) reported@robj3d3 @ThreeUK Oh no, I found a service you can port your UK number to which maps it to a voip, specifically for this issue. Haven’t done it yet, but plan to.
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Jonathan 🇺🇦 (@GayToryJon) reportedHow odd, whenever I get one of these calls claiming to be from @ThreeUKSupport and I tell them I’m 3 staff (I’m not) so if they tell me their name and staff code so I can locate them in the company directory they always hang up. Almost as if they weren’t really from 3….
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Deb Hiton (@DebHiton) reported@ThreeUK Please explain how, when I’ve dropped off a device with DPD but they can’t find it, I can still be responsible for the device and subsequent non-return fee of £350? I’ve raised a query with your customer service team but communication from them is abysmal!
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Milber Jinslade (@xeode) reported@robj3d3 @ThreeUK known people with a uk number out of the uk for years, wonder when this policy started, or they just wanted an excuse to cancel your account?