3 (Three) Outage Report in Newbury, West Berkshire, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newbury, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (47%)
-
Total Blackout (21%)
-
Phone (18%)
-
Wi-fi (9%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Newbury, West Berkshire, England
The most recent 3 (Three) outage reports came from the following cities: Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| Thatcham |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Total Blackout | |
| Basingstoke |
Phone | |
| Basingstoke |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
-
Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
-
Matt
(@maffoos1) reported
from
Basingstoke, England
@ThreeUKSupport What you're saying is your network is congested permanently then. It's unusable which is a problem when you're not giving what you're selling.
-
Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
-
Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
-
Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
-
Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
-
michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is the internet not working in Newbury its been down all day
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
-
Ginge2477
(@NeealGinge2477) reported
from
Basingstoke, England
Crap service from @VodafoneGroup glad I changed to @ThreeUK
-
Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
-
Richard Major
(@RMajor86) reported
from
Basingstoke, England
@theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now
-
Matt 🛵 🏴🇬🇧
(@mattyboyc70) reported
from
Basingstoke, England
@ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
-
Iain Law
(@iainlaw) reported
from
Basingstoke, England
@annabelouisa @ThreeUK Wondering if was down, not been able to connect. At least I now know it is not just my phone!.
-
Hida Poi
(@Poi00) reported
from
Basingstoke, England
@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
-
michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is there no internet inn Newbury its been down all day
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
David Morison
(@Dunskeig1) reported
@ThreeUKSupport what has happened to coverage in the west of Scotland? Just about no service from Dumbarton to Campbeltown on A83 last week. Used to be best coverage, now worst.
-
Arkam
(@Arkam_95) reported
@ThreeUKSupport @ThreeUK hi, I ordered a replacement sim last Wednesday but yet haven't received yet. Please help?
-
Chels fan of Rwanda
(@AlbanNshimiye) reported
@OliviaBuzaglo @ThreeUK How can I do to get this? I am in need of it. Please help
-
Chris G
(@crumph) reported
@scully1888 @ThreeUK Three are mostly a joke but it was handy having free data when abroad earlier in the year. They have enough problems with signal in parts of Glasgow/SL. You can normally get a data sim/virtual sim cheap for countries outside the free usage areas.
-
Citoyen brexilé 🇪🇺🇬🇧🇫🇷🏴🇸🇪
(@polnyypesets) reported
OK @ThreeUK you are maintaining your record of appalling customer service. I want to reset my web password. The link does not send an email as promised. Your “support” chat wants me to provide information THAT I CANNOT REMEMBER to “verify” me before they will help me. Absurd.
-
Alistair Parnell
(@iSax_UK) reported
@ThreeUKSupport I’m trying to work out why I’ve spent an hour on chat help being told what a ‘valued’ customer I am only to be offered a worse sim deal than I could have got directly from your website myself. I find this incredibly dishonest. Anyone else had same experience?
-
thebigflatnow
(@thebigflatnow) reported
@ThreeUKSupport lost £50+ from missed delivery work as service has been sporadically offline in SE London tonight and last night, at peak time of week for delivery people. Time to switch to a new phone network? You just took money from my pocket
-
☁️ Gustavo Magella
(@cloud_magella) reported
@BertrandRustles @OfficialRandL @ThreeUK Are you crazy? I'm worried about this situation that they're forcing us to pass through. Jesus... Such a terrible comment bro. Take it easy. I'm just worried about my integrity, is something happen.
-
Bal Singh
(@BAL_D4KU_SINGH) reported
@ThreeUKSupport how long should a telephone number from PAYG to a monthly take to port? On your own network?
-
Andrew Gilfillan
(@aigguk7362) reported
@ThreeUKSupport They didn’t advise of a fix date just that there’s a known issue with the mast that’s resulting in loss of a data connection and yes I spoke to technical support who advised that and said the problem isn’t my end, the problem is at the mast level