3 (Three) Outage Report in Newbury, West Berkshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newbury, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (29%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
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Matt 🛵 🏴🇬🇧
(@mattyboyc70) reported
from
Basingstoke, England
@ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Iain Law
(@iainlaw) reported
from
Basingstoke, England
@annabelouisa @ThreeUK Wondering if was down, not been able to connect. At least I now know it is not just my phone!.
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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Richard Major
(@RMajor86) reported
from
Basingstoke, England
@theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now
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Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is the internet not working in Newbury its been down all day
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Ginge2477
(@NeealGinge2477) reported
from
Basingstoke, England
Crap service from @VodafoneGroup glad I changed to @ThreeUK
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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Matt
(@maffoos1) reported
from
Basingstoke, England
@ThreeUKSupport What you're saying is your network is congested permanently then. It's unusable which is a problem when you're not giving what you're selling.
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Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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Hida Poi
(@Poi00) reported
from
Basingstoke, England
@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
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Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is there no internet inn Newbury its been down all day
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Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Cowper
(@HPIAndyCowper) reported
It'll be fascinating to watch over the coming 12 months the level of churn from mobile networks who have sneakily re-introduced roaming charges (which the EU banned). Such as @ThreeUK. Having been a customer for over a decade. I'll be off once out of contract next April.
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Jordan Marrs
(@marrs_jordan) reported
@GrahamFalk @ThreeUKSupport Mate they are terrible. I was with them about ten year ago, had loads hassle with a phone. They eventually give me a new one which I sold and bought out the contract. Would never go back to them.
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Neil Layfield
(@NeilLayfield) reported
@ThreeUKSupport any issues in the DH4 area? Internet has been abysmal on 4G/5G for weeks now. Completely unusable sometimes
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Bren 🚇🌈🦖
(@Woof1972) reported
@ThreeUK Out of contract, 12 year customer and the best deal you offer me is more money then what I’m paying ? Add to that another big chunk if want to add my Apple Watch. Why exactly should I stay being a customer?
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Dr Kathrin Lauber
(@kathrin_lauber) reported
@ThreeUKSupport That’s not an issue, my point is that this is a campaign website that should not be blocked by such a filter - please look into this, thx
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Mike Paterson
(@MikePatersonMus) reported
@ThreeUKSupport hey my contract has been changed and I am unwilling to pay the new price. How do I cancel my contract whilst abroad?
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glen wilkins
(@glenwilkins78) reported
@ThreeUKSupport I did it online because my daughter wanted to keep the same number so I needed the pac code but the code never worked so she just kept the new number. I therefore cancelled the direct debit after I had tried twice to get a pac code
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VM Load
(@vmload) reported
@ThreeUKSupport ipv6 still doesn't work on your network with a Google Pixel 3A (been years) and Pixel 6A (Newly released). Can't access resources when not on WiFi.
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Murray
(@murraycummings) reported
Hey @ThreeUK 👋 thanks for passing me on to a debt collector for £35 despite me contacting you several times and asking to cancel explaining I haven’t had the phone for YEARS and do not have access. I’ve sent you my passport and everything to verify. I believe you owe me £840
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Ade Brown
(@ade_brown) reported
Hey @ThreeUK when am I going to have a full signal back. It's been 9 days now. I was lied to yesterday and the operator was absolutely useless. £35 for 30 days, what's looking like half of that I couldn't use it!