3 (Three) Outage Report in Newbury, West Berkshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newbury, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (33%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newbury, West Berkshire, England
The most recent 3 (Three) outage reports came from the following cities: Newbury and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
Phone | |
| Newbury |
Phone | |
| Newbury |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
Wi-fi | |
| Basingstoke |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Richard Major
(@RMajor86) reported
from
Basingstoke, England
@theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Ginge2477
(@NeealGinge2477) reported
from
Basingstoke, England
Crap service from @VodafoneGroup glad I changed to @ThreeUK
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Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
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Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
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Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Hida Poi
(@Poi00) reported
from
Basingstoke, England
@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is there no internet inn Newbury its been down all day
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is the internet not working in Newbury its been down all day
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Matt 🛵 🏴🇬🇧
(@mattyboyc70) reported
from
Basingstoke, England
@ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED
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Iain Law
(@iainlaw) reported
from
Basingstoke, England
@annabelouisa @ThreeUK Wondering if was down, not been able to connect. At least I now know it is not just my phone!.
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Matt
(@maffoos1) reported
from
Basingstoke, England
@ThreeUKSupport What you're saying is your network is congested permanently then. It's unusable which is a problem when you're not giving what you're selling.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Richie Austin Comedy Magician
(@RichieSAustin) reported
why is it i get a newer MiFi mobile wifi from @ThreeUK yet it has worse coverage than the one that i have used for the last 4 years ??? got them in exactly the same place and the old one connects the new one has no network coverage ??
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Eamonn McCoy
(@EamonnMccoy) reported
@ThreeUK big (crap) network. Rubbish coverage, big outages this year and rubbish customer service as one of my contracts came up for renewal. You really have lost your way. First contract switched to a welcoming competitor and the rest of my business contracts will now follow
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RachT234
(@RachT234) reported
@SeRAphInA_0101 @ThreeUKSupport (that's on top of all my other issues) - if you have needs noted on your account that you find it difficult to deal with calls, they should adapt it (my responses were all email)
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RachT234
(@RachT234) reported
@SeRAphInA_0101 @ThreeUKSupport Completely understand how it feels - I was left without service for 10 hours during my switch from Three to O2 (blaming each other as usual, three blamed o2 in my ombudsman submission, o2 blames three, they did give me £35 compensation though)
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RachT234
(@RachT234) reported
@SeRAphInA_0101 @ThreeUK i'm sorry to hear that we've had similar experiences with dealing with customer service for our respective issues - this with three as well?
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CheeseToastie
(@CheeseToastieSS) reported
@ThreeUK ***** smelly Asians can’t speak a word of English and talk to you like your a idiot on the phone
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Adam Ó Hare
(@Adam_L_OHare) reported
@VodafoneUK Ever since your merger with @ThreeUK, I get next to no signal in Bromsgrove and only 4G. When before it was fine and was getting 5G.
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Espoir
(@mairingi) reported
@ThreeUKSupport I am still experiencing coverage issues in the TR1 area and it’s been a frustrating morning of trying to contact you as I have no wifi either. Away from home and need to keep in touch with family. Could you sort this out, please. Been then case since Tuesday.
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johnsouthwales
(@johnsouthwales) reported
@VodafoneUK @ThreeUK @VodafoneThreeUK the problem with merger, which mast in ammanford is being used, Vodafone is on top of Argos, three on top of BT. If three is down, Vodafone is down. If voda goes off, three goes off??
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Zara
(@zaramccarthyy) reported
Honestly internet coverage the last few days has been atrocious. Wifi hub unable to connect to internet and having to resort to hot spotting...waste of my data and money. @ThreeUK fix the issue and do better please - your website saying there is an issue, but no updates given