3 (Three) Outage Report in Newbury, West Berkshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newbury, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newbury, West Berkshire, England
The most recent 3 (Three) outage reports came from the following cities: Newbury and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
Phone | |
| Newbury |
Phone | |
| Newbury |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
Wi-fi | |
| Basingstoke |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Richard Major
(@RMajor86) reported
from
Basingstoke, England
@theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Ginge2477
(@NeealGinge2477) reported
from
Basingstoke, England
Crap service from @VodafoneGroup glad I changed to @ThreeUK
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Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
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Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
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Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Hida Poi
(@Poi00) reported
from
Basingstoke, England
@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is there no internet inn Newbury its been down all day
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is the internet not working in Newbury its been down all day
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Matt 🛵 🏴🇬🇧
(@mattyboyc70) reported
from
Basingstoke, England
@ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED
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Iain Law
(@iainlaw) reported
from
Basingstoke, England
@annabelouisa @ThreeUK Wondering if was down, not been able to connect. At least I now know it is not just my phone!.
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Matt
(@maffoos1) reported
from
Basingstoke, England
@ThreeUKSupport What you're saying is your network is congested permanently then. It's unusable which is a problem when you're not giving what you're selling.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Reynolds
(@pdnr777) reported
@ThreeUKSupport are there any problems with the network today, very slow data service in Staines and Chertsey area
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Katie-Louise
(@bluekatie25) reported
@ThreeUKSupport Hi Pete this issue is still not resolved after being promised it would be last Friday. I am now being told it will be another 2 days. This service is simply not good enough and I will never renew with Three again
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Oliver Green
(@olygreen33) reported
@ThreeUK hello what is the signal problem today ? Traveled back from Rome and caused me major issues all day
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Kimba
(@Kimbaaa) reported
@W9Anubis @ThreeUK @ThreeUKSupport I’m only on 3 mobile for the weekly cinema tickets. Signal is ****
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Truth matters
(@Solutio11Market) reported
@iD_Mobile_UK @ThreeUK How ******** are you scammers allowed to operate?
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Dr Zoe Venditozzi
(@zoevenditozzi) reported
@ThreeUKSupport I’ve opened a complaint and am getting g absolutely nowhere.
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Dr Zoe Venditozzi
(@zoevenditozzi) reported
@ThreeUKSupport On WhatsApp support I’m being told to go to London store. Just spoke to London store and they were clear they can’t help me
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Dr Zoe Venditozzi
(@zoevenditozzi) reported
@ThreeUK can someone please help me? I feel like I’m screaming into the void. Bought two devices whilst in London. 1 arrived. Now being told I have to travel to London to get the other. I live in Scotland.
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راد
(@flyn_jal836) reported
Hi @ThreeUKSupport I’ve emailed multiple times about the 25 June outage. I missed urgent calls + paid £30 redelivery due to your network failure and couldn’t receive urgent calls. Im requesting full compensation for a month. Please respond or escalate this immediately. Thanks
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Chir Patel
(@rchirag) reported
@iD_Mobile_UK @ThreeUK Unfortunately, we cannot even use the chat function on idmobile website to chat with customer service. Chat window doesn’t open..!! shambles.