3 (Three) Outage Report in Newbury, West Berkshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newbury, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newbury, West Berkshire, England
The most recent 3 (Three) outage reports came from the following cities: Tadley and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Tadley |
Total Blackout | |
| Basingstoke |
||
| Basingstoke |
Internet | |
| Basingstoke |
Phone | |
| Newbury |
Phone | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Matt
(@maffoos1) reported
from
Basingstoke, England
@ThreeUKSupport What you're saying is your network is congested permanently then. It's unusable which is a problem when you're not giving what you're selling.
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Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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Iain Law
(@iainlaw) reported
from
Basingstoke, England
@annabelouisa @ThreeUK Wondering if was down, not been able to connect. At least I now know it is not just my phone!.
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Hida Poi
(@Poi00) reported
from
Basingstoke, England
@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
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Richard Major
(@RMajor86) reported
from
Basingstoke, England
@theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Matt 🛵 🏴🇬🇧
(@mattyboyc70) reported
from
Basingstoke, England
@ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED
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Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is there no internet inn Newbury its been down all day
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Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
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Ginge2477
(@NeealGinge2477) reported
from
Basingstoke, England
Crap service from @VodafoneGroup glad I changed to @ThreeUK
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is the internet not working in Newbury its been down all day
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Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Beatrix Grimbly
(@beatrixgrimbly) reported
@ThreeUKSupport @aaronbrockhurst So frustrating. Between this password error and the constant errors with adding top-ups/add-ons it’s almost like Three are trying to lose customers on purpose!
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ThreeUKSupport
(@ThreeUKSupport) reported
@LENNY_TOMO @ThreeUK @EE [1/2] Hey Lenny, did you request a PAC from us and use it? If so, your number will be transferred within 24 hours of doing this unless you scheduled it to be done at a later date with the new network. Or did you ask us to just cancel the account down? When did you -Kim
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Mr Miyagi || Warigbo
(@exhaustedafbr0) reported
Fix up @ThreeUK
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Reece Turner
(@TheReeceTurner) reported
@ThreeUKSupport @Three_Is_Broken Trying to speak to your CS about my incorrect final bill. Scripted answers given, incorrect transfers and broken promises. Can you help please? So glad I've joined @VodafoneUK and can now actually make a phone call.
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Jammy
(@JammyShaw) reported
@ThreeUK why is your service so terrible... wanting to cancel a contract, I have called 3 times now to speak to your incompetent advisors with no success I have 3 contracts with you and I want to cancel every one as I can’t bear to put up with your customer service standards
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Jay Mullen
(@jay_mullen) reported
@ThreeUKSupport I've had to order another internet provider 2day 'cause your service has been terrible for ages & today it's been down for hours. I work from home and require reliable service, which you can't provide. I'm paying you for nothing! Will you let me out 4 mnths early?
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London Appliance Testing
(@Appliance_Test) reported
@ThreeUKSupport May I ask why you are here masquerading as support when you can't offer support
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chels 🧡
(@chelsxrm) reported
@ThreeUKSupport Not working at all
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Nathan Paul
(@NathanJohnPaul) reported
@ThreeUK @ChelseaFC @ChelseaFCinUSA It would be better if instead of tweeting pointless tweets you focused on your appaling customer service. You're STILL charging me monthly for contracts I didn't take out and you've no signed agreement for 🤷.
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LENNY
(@LENNY_TOMO) reported
@ThreeUKSupport I asked for a pac code for it to changed Monday as the portal is closed on a weekend and after being on the phone for 45 mins with your sale team trying to sell me more crap contracts they finally sent me it and then cut me off leaving me without a sim what if I had an emergency