3 (Three) Outage Report in Newbury, West Berkshire, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newbury, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Phone (57%)
-
Internet (28%)
-
Total Blackout (8%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
-
Matt
(@maffoos1) reported
from
Basingstoke, England
@ThreeUKSupport What you're saying is your network is congested permanently then. It's unusable which is a problem when you're not giving what you're selling.
-
Iain Law
(@iainlaw) reported
from
Basingstoke, England
@annabelouisa @ThreeUK Wondering if was down, not been able to connect. At least I now know it is not just my phone!.
-
Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
-
Ginge2477
(@NeealGinge2477) reported
from
Basingstoke, England
Crap service from @VodafoneGroup glad I changed to @ThreeUK
-
Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
-
Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
-
Richard Major
(@RMajor86) reported
from
Basingstoke, England
@theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
-
michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is the internet not working in Newbury its been down all day
-
Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
-
Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
-
Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
-
michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is there no internet inn Newbury its been down all day
-
Hida Poi
(@Poi00) reported
from
Basingstoke, England
@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
-
Matt 🛵 🏴🇬🇧
(@mattyboyc70) reported
from
Basingstoke, England
@ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Freddie Wolfe
(@FreddieWolfe13) reported
@ThreeUK I cant cancel my add ons when ever i try it refreshes the page. Have been trying for months and cant jus wasting my money now
-
Bryan Foss
(@BryanFoss) reported
@ThreeUKSupport After almost an hour on Chat I've given up. I was provided no record of the longer chat as it failed. As I've received no responses to at least 3 letters of complaint I have no documentary evidence so have been forced to create a SAR.
-
Barney
(@Andy09846500) reported
@ThreeUKSupport Absolutely disgusting service
-
Colin Thomson
(@cjt180) reported
@ThreeUKSupport Had problems with slow speeds and signal cutting in and out since before Christmas. You'll forgive me if I don't post my postcode here.
-
Angelo Villaschi 💙
(@anvill72) reported
@ThreeUK I've reached out to your support in chat several times since July. I provide the number that called. Next month a different number calls. I've given up since no resolution.
-
Barney
(@Andy09846500) reported
@ThreeUKSupport I feel sad that amazon are selling these products and both 3 and amazon have zero regards for their customers. Really disappointed. Been with 3 for approx 10 years and think this is a disgusting trick. I will be moving network. Good riddance to 3
-
Colin Thomson
(@cjt180) reported
@ThreeUK three months to fix a problem at your local mast? That's pathetic! At what point can I cancel my contract penalty free because your not providing the service as advertised?
-
Fraser Morrison
(@Frasserrrr) reported
@ThreeUK how can I get in touch with you guys? I have tried to cancel my contract three months running and you have charged me every month!
-
Bryan Foss
(@BryanFoss) reported
@ThreeUKSupport @ThreeUK A year ago a new contract SIM was not delivered. Every month you take my money. I have written (no replies) and called most months. Now you say you are considering a refund. I consider this as theft. I cannot cancel my DD as I have other H3G contracts.
-
Bryan|TelosDAC|Telos#FBPPR#REJION#LindaKatiba
(@RBryan275) reported
@kot_hacker @Xbox Yep @ThreeUK cap my "unlimited data" to 100GB. With most providers the penalty for exceeding is higher costs per MB, looks like safcom are only introducing a slow lane, no?