3 (Three)

3 (Three) Outage Report in Newbury, West Berkshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Newbury, West Berkshire, England 12/28/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Total Blackout (23%)

    Total Blackout (23%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newbury, West Berkshire, England

The most recent 3 (Three) outage reports came from the following cities: Basingstoke and Newbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Phone
United KingdomNewbury Phone
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet

Community Discussion

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3 (Three) Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • NeealGinge2477 Ginge2477 (@NeealGinge2477) reported from Basingstoke, England

    Crap service from @VodafoneGroup glad I changed to @ThreeUK

  • Poi00 Hida Poi (@Poi00) reported from Basingstoke, England

    @ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?

  • sycomike17 michael todd (@sycomike17) reported from Newbury, England

    @ThreeUK why is there no internet inn Newbury its been down all day

  • jfreeman_93 Jonny Freeman (@jfreeman_93) reported from Basingstoke, England

    @ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks

  • andydpaustin Andy Austin 🇪🇺 (@andydpaustin) reported from Basingstoke, England

    @ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Regret there were no options to satisfy my issue. #three

  • mattyboyc70 Matt 🛵 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@mattyboyc70) reported from Basingstoke, England

    @ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED

  • iainlaw Iain Law (@iainlaw) reported from Basingstoke, England

    @annabelouisa @ThreeUK Wondering if was down, not been able to connect. At least I now know it is not just my phone!.

  • grahambromham Graham Bromham (@grahambromham) reported from Theale, England

    @ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!

  • wildlime Brendan 🌈 (@wildlime) reported from Basingstoke, England

    @PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure

  • maffoos1 Matt (@maffoos1) reported from Basingstoke, England

    @ThreeUKSupport What you're saying is your network is congested permanently then. It's unusable which is a problem when you're not giving what you're selling.

  • AnothervoiceWB Steve Masters (@AnothervoiceWB) reported from Newbury, England

    @benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please

  • samstrib Sam Stribley (@samstrib) reported from Bramley, England

    First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate

  • sycomike17 michael todd (@sycomike17) reported from Newbury, England

    @ThreeUK why is the internet not working in Newbury its been down all day

  • RMajor86 Richard Major (@RMajor86) reported from Basingstoke, England

    @theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JoycieBanachek Joycie Banachek (@JoycieBanachek) reported

    @UberFacts When I worked for @ThreeUK the Coleraine store manager point blank told me to mis-sell insurance, threatening me if I didn't. The same guy would use customer's details to credit check them for numerous products without their consent.

  • jjboon1975 Dean Elliott (@jjboon1975) reported

    @ThreeUK Im a new customer from September with a small business ive been treated appallingly by your network has cost my company money i was recommended to you how stupid was me.

  • LuSchmoo Lu (@LuSchmoo) reported

    @DJNattKittyKatt @ThreeUKSupport @AppleSupport Will be able to look into support options if you send them a direct message with the AirPods serial number. They may also do a bit of troubleshooting with you if service options aren’t available in your area. Hope this helps.

  • flawedworlddev flawedworld (@flawedworlddev) reported

    Hi @ThreeUK @ThreeUKSupport I need to get in touch with your information security team, I don't seem to be able to find a public contact for security issues.

  • BadgerOfSteel Badger Of Steel (@BadgerOfSteel) reported

    @ArborianPriest @ThreeUK Aura three never keep any promices or services. Remember the rewards program... Fad... The one plan... Fad? Three are only about grabbing headlines and your better off with a network that keeps its word over flashy marketing campaigns.

  • MoinKaz15945279 Moin Kazi (@MoinKaz15945279) reported

    They don't solved my problem till now @ThreeUK

  • CHARLIElion15 the london trucker #VOTELABOUR (@CHARLIElion15) reported

    Just waiting for my @ThreeUK contracts to expire so can join a network that doesnt charge roaming fees,thats 4 contracts lost and i have been with them 20yrs+ but no more #greedybastards

  • dewijones92 Dewi Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@dewijones92) reported

    @ThreeUKSupport terrible service in llandeilo. When will this be fixed? #terribleservice

  • mattmatt71 Matt-Matt71 ⭐️⭐️ (@mattmatt71) reported

    @DeancarefreeCFC @CFCMod_ @ThreeUK That’s horrible. No surprise that I’d already blocked him 🤔

  • yahgirlkim 7 (@yahgirlkim) reported

    @ThreeUKSupport Can i cancel my contract please. was told that i can cancel today and not pay anytbinf.