3 (Three)

3 (Three) Outage Report in Newbury, West Berkshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Newbury, West Berkshire, England 06/12/2024 17:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newbury, West Berkshire, England

The most recent 3 (Three) outage reports came from the following cities: Hungerford and Basingstoke.

Loading map, please wait...
City Problem Type Report Time
United KingdomHungerford Phone
United KingdomBasingstoke Internet
United KingdomThatcham Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Total Blackout
United KingdomBasingstoke Phone

Community Discussion

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3 (Three) Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • AnothervoiceWB Steve Masters (@AnothervoiceWB) reported from Newbury, England

    @benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?

  • andydpaustin Andy Austin 🇪🇺 (@andydpaustin) reported from Basingstoke, England

    @ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.

  • Poi00 Hida Poi (@Poi00) reported from Basingstoke, England

    @ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Regret there were no options to satisfy my issue. #three

  • jfreeman_93 Jonny Freeman (@jfreeman_93) reported from Basingstoke, England

    @ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks

  • maffoos1 Matt (@maffoos1) reported from Basingstoke, England

    @ThreeUKSupport What you're saying is your network is congested permanently then. It's unusable which is a problem when you're not giving what you're selling.

  • RMajor86 Richard Major (@RMajor86) reported from Basingstoke, England

    @theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me

  • samstrib Sam Stribley (@samstrib) reported from Bramley, England

    First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate

  • grahambromham Graham Bromham (@grahambromham) reported from Theale, England

    @ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!

  • NeealGinge2477 Ginge2477 (@NeealGinge2477) reported from Basingstoke, England

    Crap service from @VodafoneGroup glad I changed to @ThreeUK

  • iainlaw Iain Law (@iainlaw) reported from Basingstoke, England

    @annabelouisa @ThreeUK Wondering if was down, not been able to connect. At least I now know it is not just my phone!.

  • sycomike17 michael todd (@sycomike17) reported from Newbury, England

    @ThreeUK why is the internet not working in Newbury its been down all day

  • mattyboyc70 Matt 🛵 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@mattyboyc70) reported from Basingstoke, England

    @ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED

  • sycomike17 michael todd (@sycomike17) reported from Newbury, England

    @ThreeUK why is there no internet inn Newbury its been down all day

  • wildlime Brendan 🌈 (@wildlime) reported from Basingstoke, England

    @PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it

  • Volunteeringace Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • LuSchmoo Lu (@LuSchmoo) reported

    @RacheyRach87 @ThreeUKSupport Hello, if you scroll down a bit it should say either click here to chat or please try later. If it says to try later, then that means that they are talking to other people at the moment. If you keep reloading the page, it may get to you somewhere.

  • Nadsnewman Nadine newman (@Nadsnewman) reported

    @ThreeUK @SamsungUK Never renewing with 3 again Been with them over 20 yrs Only interestedwith new contracts and dont look after the loyal customer Rubbish customer service

  • MrChrisWilson Chris Wilson (@MrChrisWilson) reported

    So frustrating when you have stuff to do online and your network data @ThreeUKSupport isn’t working properly. Obviously doing some work in the area, I understand. But a text to notify me would have been sufficed 🙄 Twice in two weeks now!

  • etiennista Étienne von Bertrab (@etiennista) reported

    Hi @ThreeUKSupport, fed up of not having an adequate response from your phone and chat support. Please contact me.

  • Kaylakoo8 Kayla Gilbert (@Kaylakoo8) reported

    @ThreeUKSupport Pretty dam poor, I won't be renewing my contract next year that's for sure

  • zoomrider247 demonspeedracer... (@zoomrider247) reported

    @ThreeUK Go to EE because 3 customer service is LOUSY !!!!!! #ThreeUKSUCK

  • adamjbarber adamjbarber (@adamjbarber) reported

    @ThreeUK hi, just found out my son has been hooking his Xbox up to his phones hotspot after the we turn off the WiFi for the night. Can hotspot via the 3 network be disabled?

  • foxierhodes HALLIE 🍭🌸 (@foxierhodes) reported

    @ThreeUKSupport Is this the chat on your website though? Every person I’ve gotten through to on there has been useless. Clearly replying off a script as all saying the same thing that they’ll ‘fix it straight away’ to get me off the chat

  • _bexnelson bex 🌟🌈 (@_bexnelson) reported

    @ThreeUKSupport Hi! I've had no signal at all today - tried rebooting my phone but still nothing. Can you take a look at this? Postcode is M19 2WE

  • socialsoprano Penny HEUmer (@socialsoprano) reported

    Does My3 actually work for anyone? I've never been able to log in, always get an error message even when I reset my password! @ThreeUKSupport