3 (Three) Outage Report in Newbury, West Berkshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Newbury come from postal codes RG14.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newbury, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (43%)
-
Total Blackout (33%)
-
Phone (15%)
-
Wi-fi (6%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Newbury, West Berkshire, England
The most recent 3 (Three) outage reports came from the following cities: Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Newbury |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
-
Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
-
michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is the internet not working in Newbury its been down all day
-
Iain Law
(@iainlaw) reported
from
Basingstoke, England
@annabelouisa @ThreeUK Wondering if was down, not been able to connect. At least I now know it is not just my phone!.
-
Hida Poi
(@Poi00) reported
from
Basingstoke, England
@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
-
michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is there no internet inn Newbury its been down all day
-
Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
-
Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
-
Matt
(@maffoos1) reported
from
Basingstoke, England
@ThreeUKSupport What you're saying is your network is congested permanently then. It's unusable which is a problem when you're not giving what you're selling.
-
Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
-
Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
-
Ginge2477
(@NeealGinge2477) reported
from
Basingstoke, England
Crap service from @VodafoneGroup glad I changed to @ThreeUK
-
Richard Major
(@RMajor86) reported
from
Basingstoke, England
@theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
-
Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
-
Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
-
Matt 🛵 🏴🇬🇧
(@mattyboyc70) reported
from
Basingstoke, England
@ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Amish
(@CrayZee7) reported
@ThreeUKSupport Prior to 5g I used 4g mainly without problems. It does get frustrating when it happens this much. I believe I have had my sim card for 4 yrs or more. 5g is only a problem when moving around like driving or cycling as it won't give an accurate location and switches between 5 & 4g.
-
Joshua Walker
(@JoshuaW16875505) reported
@1Jonesey @ThreeUK If I was you I would switch to a different network. Their customer service is awful
-
OG_Biscuits
(@TrueChonk) reported
@ThreeUK when you call and ask to pay your final bill and cancel your account that was set to expire last May. Then receive multiple debt collectors contacting you because the idiots in three aren't able to cancel an account. #impossiblyidiotic
-
Horatio
(@power_of_h) reported
@ThreeUKSupport @ThreeUK how comes you don’t support apple watches? And esims?
-
Donna Rae
(@DonnaXRae) reported
@ThreeUKSupport I was due delivery for a new sim today and the postman has just been and no sim. Can you help?
-
Gary Steers
(@garysteers) reported
@ThreeUKSupport @ThreeUK, Having issues setting the 'All Conditionals' setting on the network, (*#004#) I had this as Hullomail but now cant set it back to default, live chat unable to help....
-
Acid Kitty
(@GamerGirl_Kitty) reported
@ThreeUKSupport Perhaps I should have been more specific, three as a company I don’t have an issue with. But when a representative gives me the wrong information and something serious occurs because of that, then it certainly makes three as a company look bad!
-
Amish
(@CrayZee7) reported
@ThreeUKSupport It happens in many areas on the Ma4 on the way to Reading from LHR and in Wembley too. I'm sure other areas are affected. The only fix I can think of is to not allow 5g connection but what's the point? This has been happening for months.
-
Suzie Wallace
(@_Suzieee_) reported
@ThreeUKSupport I was assured by one member of customer service yesterday that it would definitely be done today and she would phone me by 3pm today to confirm. I never heard back. I chose to stick with 3 instead of moving to another PAYG network, but I’m starting to regret this decision!
-
jackiehallyburton
(@jackiehallybur1) reported
@ThreeUKSupport Up over 5 years ago they could not do anything for me and the adviceI was given was ... call back when you remember it !! Shocking service !!