3 (Three) Outage Report in Theale, West Berkshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Theale, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Theale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Theale, England
The most recent 3 (Three) outage reports came from the following cities: Basingstoke, Didcot, and Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
8 days ago | |
|
Didcot
|
Phone | 9 days ago |
|
Tadley
|
Total Blackout | 1 month ago |
|
Reading
|
Internet | 2 months ago |
|
Reading
|
Internet | 2 months ago |
|
Basingstoke
|
2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Theale, England
Latest outage, problems and issue reports in Theale and nearby locations:
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Jam (@Carefree_Jam) reported from Reading, England@Rubensgirlx @ChelseaFC @ThreeUK Yeah I'd be losing my ****. Wait. BY 10!?!
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Graham Bromham (@grahambromham) reported from Theale, England@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Graeme Hutchison (@gdhutchison) reported from Fleet, England@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Emma Kennedy (@ekennedy29) reported from Wokingham, England@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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click'n'knit (@siouxian) reported from Wokingham, England@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Harvey (@HarveyWelch) reported from Wokingham, England@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Sam Stribley (@samstrib) reported from Bramley, EnglandFirst day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Andy Austin 🇪🇺 (@andydpaustin) reported from Basingstoke, England@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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𝑠𝑎𝑚𝑎𝑛𝑡ℎ𝑎 ⚜️ (@smnthklly) reported from Reading, EnglandBad timing @ThreeUK you’re putting my tariff price up the same month I lose my job 😢
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Hida Poi (@Poi00) reported from Basingstoke, England@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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Kate (@katesj1983) reported from Wokingham, England@ThreeUKSupport It finally kicked in around 11pm that day I don’t think I had problems with other services..data just seems to be an issue with my phone..a lot! I find I have to switch it off and on quite a bit or go in to airplane mode to get data back...since I’ve had it...
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Jam (@Carefree_Jam) reported from Reading, England@idanknow05 @ChelseaFC @ThreeUK 😭😭😭 That really sucks bro. Hopefully they get a replica in the shops in Cambodia or something!
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Harvey (@HarveyWelch) reported from Wokingham, England@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Steve Masters (@AnothervoiceWB) reported from Newbury, England@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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Anita Duncan (@AnitaDuncan1) reported from Wokingham, England@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael (@Michael59771112) reported@ThreeUKSupport Internet and mobile down here and can't even get in touch with customer service
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Victoria 💙🌈 (@corrodedhalo) reported@ThreeUKSupport It was a new order. But a 2nd line as I am already a 3 customer.
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SouthamptonCC (@SouthamptonCC) reported@mcdaymo @ThreeUK Hi, the Electronic Communications code was introduced by the government in 2017 along with significant reforms to the planning system to support increased mobile connectivity in the UK, meaning existing permitted development rights were extended 1/3
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UNCNSR UR LIFE (Andrew) (@Air04__) reported@ThreeUKSupport Whats happening with your signal around stirling, got 0 bars and relying on a second phone on another network now
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Voice Britannia (@VoiceBritannia) reported@ThreeUKSupport Brilliant, thanks, Mark. I have reported both numbers that have called so far. It's a weird one. I used to work for O2 as a Guru and never seen/heard anything like this before.
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(
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Jaiden Micheal (@jaidenofficial) reported@ThreeUKSupport still waiting for a bag to return items, a month later... you’ve now charged me for the items and taken the £ from my direct debit. How many times do I need to speak to your customer services to resolve this? It’s pathetic
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Mri (@Mri37554793) reported@Three_Is_Broken I’ve been haven problems for the last 6 months on @ThreeUK I’ve called them, reordered my sim service is still ****. I cant wait until my contract ends in July.
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Aunty Dinma (@SosoMunaChi) reportedFOR 3 DAYS I HAVE BEEN BACK AND FORTH WITH TOUR UNHELPFUL WASTES OF SPACE YOU CALL ADVISORS. @ThreeUKSupport @ThreeUK .this is honestly my last straw. They can honestly all **** themselves.
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jen_f16 (@jen_f16) reported@ThreeUKSupport had trouble with the mobile app for ages. Deleted & reinstalled, verified my email (which takes me via website to my boyfriends account), app still wants me to verify my email. Can you gelp please