3 (Three)

3 (Three) Outage Report in Theale, West Berkshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Theale, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Theale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Theale, West Berkshire, England 08/18/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Theale, West Berkshire, England

The most recent 3 (Three) outage reports came from the following cities: Reading, Basingstoke, Wokingham, Henley on Thames, Yateley, Newbury and Didcot.

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City Problem Type Report Time
United KingdomReading Phone
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomReading Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Theale, England

Latest outage, problems and issue reports in Theale and nearby locations:

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @ThreeUKSupport @harj_jhutie Not just don’t customer...all customers...

  • MJKN1GHT Michael Knight (@MJKN1GHT) reported from Wokingham, England

    @ThreeUKSupport Tried that full power off and restart too...wife has same issue. Think localised can you check if issues still in area

  • iainlaw Iain Law (@iainlaw) reported from Basingstoke, England

    @annabelouisa @ThreeUK Wondering if was down, not been able to connect. At least I now know it is not just my phone!.

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @ThreeUKSupport over the last few months every morning I have noticed issues with the data in my area...the minute I leave my house...nothing..nothing till I get in to town which is a good 15 min walk away....

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @ThreeUKSupport I have the restart my phone every day in an attempt to pick up the data in the area...if it succeeds it’s then super slow at doing anything

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @ThreeUKSupport I can access online...it’s the iPhone XS Max, I’ve reset network settings numerous times which helps to some extent but having to do it more than once a week is just a pain,

  • mattyboyc70 Matt 🛵 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@mattyboyc70) reported from Basingstoke, England

    @ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED

  • toekneeheart Tony Hart (@toekneeheart) reported from Hartley Wintney, England

    I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.

  • gdhutchison Graeme Hutchison (@gdhutchison) reported from Fleet, England

    @ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.

  • sycomike17 michael todd (@sycomike17) reported from Newbury, England

    @ThreeUK why is the internet not working in Newbury its been down all day

  • lewii Lewis (@lewii) reported from Wokingham, England

    @ThreeUK seems to be down on the morning commute 😢

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @ThreeUKSupport It finally kicked in around 11pm that day I don’t think I had problems with other services..data just seems to be an issue with my phone..a lot! I find I have to switch it off and on quite a bit or go in to airplane mode to get data back...since I’ve had it...

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!

  • thetwobutchers pete (@thetwobutchers) reported from Reading, England

    @ThreeUK so my wife upgraded but you sold her a new contract instead. take 2 payments each month and so far have refused to cancel the new contract and a have a debt co calling her, no words but your assistance to sort this has been disgusting.

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!

  • Poi00 Hida Poi (@Poi00) reported from Basingstoke, England

    @ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.

  • sycomike17 michael todd (@sycomike17) reported from Newbury, England

    @ThreeUK why is there no internet inn Newbury its been down all day

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JPLewis86 Jon-Paul Lewis (@JPLewis86) reported

    @ThreeUKSupport can people in U.K. use the pre sale service for Katie Taylor or is it Ireland only? Nothing showing on my app.

  • Makepeoplelaug2 To Make People Laugh (@Makepeoplelaug2) reported

    @ThreeUK @ThreeUKSupport Customer services, Spent 40 mins yesterday, told 24 hours, spent 68 mins today told 24-48 hours due to glitch? You lot are a shambles. Still zero broadband and no answers. Go to @EE I wish I had.

  • SelmaObsidian SELMA (@SelmaObsidian) reported

    @threeuk can you please provide an update as to why service has dropped severely in KT postcode and when normal service will resume? No prior warning of planned works. I haven't been able to work for 3 days as I rely on a stable connection.

  • dirtymercedesx Daedra Dare 🖤 (@dirtymercedesx) reported

    Just so everyone knows @ThreeUK is the worst network in the UK don't ever take a contract with them. Haven't had signal on my phone since October and they refused to let me out of my contract even though THEY admitted fault.

  • mana_kaefer Mana Kaefer (@mana_kaefer) reported

    @ThreeUKSupport I tried all of it. Phone off and on again. Mobile data off and on again. Taking the sim out and adding it back in. Nothing works. Please DM with instructions to set the Network manually. Thanks.

  • graememuir25 Graeme Muir (@graememuir25) reported

    @ThreeUKSupport Seems to be OK now. The whole service seems to be pretty flaky!

  • ChloePr40019420 Chloe (@ChloePr40019420) reported

    @ThreeUKSupport Hi I work from home and have been having issues with my broadband for 3 days now. TS17 area. I’ve lost our almost a full days wage as i’ve not been able to do my work due to the broadband not working. Very unhappy

  • mana_kaefer Mana Kaefer (@mana_kaefer) reported

    @ThreeUKSupport @ThreeUK I'm on PayAsYouGo sim (a sim you forced on me as otherwise my monthly contract would charge me for data abroad!), have a monthly allowance added, did not reach the cap, and yet, I'm in Germany with no signal at all! Help please?

  • Adventurer_Joe Adventurer Joe (@Adventurer_Joe) reported

    @ThreeUK @ThreeUKSupport network for data isn’t working properly in the chester area. There needs to be an easier way to report outages or poor services. Chat operators aren’t available and I havnt got time to sit on a waiting list on a phone.

  • jasonlfarrell Jason Farrell (@jasonlfarrell) reported

    @ThreeUKSupport Yes I was customer but I was out contract