3 (Three) Outage Report in Theale, West Berkshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Theale, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Theale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at 3 (Three)
3 (Three) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Theale, West Berkshire, England
The most recent 3 (Three) outage reports came from the following cities: Fleet, Basingstoke, Didcot, Reading and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Fleet |
Phone | |
| Basingstoke |
Phone | |
| Didcot |
Phone | |
| Reading |
Internet | |
| Newbury |
Phone | |
| Reading |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Theale, England
Latest outage, problems and issue reports in Theale and nearby locations:
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Jam
(@Carefree_Jam) reported
from
Reading, England
@idanknow05 @ChelseaFC @ThreeUK 😭😭😭 That really sucks bro. Hopefully they get a replica in the shops in Cambodia or something!
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Pete
(@gonnella) reported
from
Woodley, England
@ThreeUKSupport Customer service have sent me one, and it’s up and running.
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦
(@Nomthee_9808) reported
from
Reading, England
@ThreeUKSupport my network is down
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Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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𝑠𝑎𝑚𝑎𝑛𝑡ℎ𝑎 ⚜️
(@smnthklly) reported
from
Reading, England
Bad timing @ThreeUK you’re putting my tariff price up the same month I lose my job 😢
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦
(@Nomthee_9808) reported
from
Reading, England
@ThreeUK my network is down 🥴
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Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!
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Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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simon ramskill
(@lliksmar) reported
from
Twyford, England
@ThreeUKSupport Hi but I am an existing customer ? Although not for long if I can’t get an e-sim for my phone!
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jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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Alphonso
(@AlexAlphonso94) reported
from
Reading, England
Yo @ThreeUK, where's my signal at?
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simon ramskill
(@lliksmar) reported
from
Twyford, England
@ThreeUKSupport A new one so I can use the dual sim capability in a new phone . Was told by support trial had ended and wait and see ...
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Jam
(@Carefree_Jam) reported
from
Reading, England
@Rubensgirlx @ChelseaFC @ThreeUK Yeah I'd be losing my ****. Wait. BY 10!?!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Bren 🚇🌈🦖
(@Woof1972) reported
@ThreeUK @XiaomiUK So when will we get Apple Watch support ? It’s been promised for years and still nothing ?
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Kirsty 💜🫰
(@kirstyleeBTS) reported
@ThreeUKSupport I have contacted O2 (at Threes request) and they say they cannot help with issues they can only check my account has been cancelled. But Three are telling me to contact O2 😭😭😭😭
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Dan Busher
(@DanBusher) reported
Appalling customer service @ThreeUK @ThreeUKSupport can anyone suggest where I make a complaint please?
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British Red Cross 🧡
(@BritishRedCross) reported
@jsscbly @tescomobile @ThreeUK Hi Jessica, please contact our free support line on 0808 196 3651 between 10am - 6pm and someone will be able to help.
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Brett Schofield
(@brett_1995) reported
@ThreeUKSupport is there a problem with tv apps (Netflix, iPlayer) etc not working on home broadband? We’ve not been with you long and it isn’t looking great, especially as the majority of our internet use is streaming through the TV apps…
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Bone Cold
(@PGambino94) reported
@ThreeUKSupport So how comes I was going back and forth with Scott without delay even my first message was responded to fairly quickly. I feel like you are lying. But anyway I resolved it myself. No help from SCOTT or your useless web team.
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#FreeThoseInNeed
(@aysha_happy1) reported
@Brad1eyMSmith @DgtmooreNft @ThreeUK I've had better customer services from Vodafone, EE even O2 in comparison to Three. They've just been absolutely horrendous so I understand the ratings
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Brett Schofield
(@brett_1995) reported
@ThreeUKSupport Hi, no it’s just certain apps on our TVs (two, similar models) same apps have the same issues. YouTube works on them for instance whereas Netflix doesn’t. It’s only the TVs. I thought it was a IPv4/IPv6 issue but it’s not.
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Linda Greaves
(@lgreaves222) reported
@ThreeUKSupport We need to cancel a 5G router. We have been sold a router but we don’t have 5G in our area. We have spoken to at least 11 people this afternoon. We are now on to the business care team and I believe we are now being transferred AGAIN.
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Roy foster
(@Royfoz58) reported
@sixteenthCgirl @ThreeUK Don’t pick ID mobile either they have no customer service whatsoever