3 (Three) Outage Report in Theale, West Berkshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Theale, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Theale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Theale, West Berkshire, England
The most recent 3 (Three) outage reports came from the following cities: Reading, Basingstoke, Fleet and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
||
| Reading |
Phone | |
| Basingstoke |
Total Blackout | |
| Fleet |
Total Blackout | |
| Reading |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Theale, England
Latest outage, problems and issue reports in Theale and nearby locations:
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Hida Poi
(@Poi00) reported
from
Basingstoke, England
@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
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Jam
(@Carefree_Jam) reported
from
Reading, England
@idanknow05 @ChelseaFC @ThreeUK 😭😭😭 That really sucks bro. Hopefully they get a replica in the shops in Cambodia or something!
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Kate
(@katesj1983) reported
from
Wokingham, England
@ThreeUKSupport It finally kicked in around 11pm that day I don’t think I had problems with other services..data just seems to be an issue with my phone..a lot! I find I have to switch it off and on quite a bit or go in to airplane mode to get data back...since I’ve had it...
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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simon ramskill
(@lliksmar) reported
from
Twyford, England
@ThreeUKSupport A new one so I can use the dual sim capability in a new phone . Was told by support trial had ended and wait and see ...
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Jam
(@Carefree_Jam) reported
from
Reading, England
@Rubensgirlx @ChelseaFC @ThreeUK Yeah I'd be losing my ****. Wait. BY 10!?!
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦
(@Nomthee_9808) reported
from
Reading, England
@ThreeUK my network is down 🥴
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦
(@Nomthee_9808) reported
from
Reading, England
@ThreeUKSupport my network is down
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Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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simon ramskill
(@lliksmar) reported
from
Twyford, England
@ThreeUKSupport Hi but I am an existing customer ? Although not for long if I can’t get an e-sim for my phone!
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𝑠𝑎𝑚𝑎𝑛𝑡ℎ𝑎 ⚜️
(@smnthklly) reported
from
Reading, England
Bad timing @ThreeUK you’re putting my tariff price up the same month I lose my job 😢
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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JC_Cat
(@Pottonski) reported
@ThreeUKSupport @HamiltonFanF1 Mobile signal been down most of afternoon and still is (in Potton). 3 know this but haven’t logged it as an “outage”. Presumably to avoid any bad publicity.
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Daniellaaa
(@DanielleBaker11) reported
So on Monday @ThreeUK customer support assured me my 3 roaming abroad account would be open within 4 hours. I still have no network and now I can’t do my passenger locator form to re-enter the UK as they verify account via text + everytime I try contact 3, the chat ends 🥴🥴🥴
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Harnaa
(@Harnaattv) reported
@O2 after honeslty trying my hardest, and being hung up on 3 times by Precious from your sales team - guessing you don't want my money. @ThreeUK approved my credit check no issues straight away - you've rubbish customer service and I shant be using you in the future!
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Phil Moore
(@philmoore41) reported
@ThreeUKSupport Can’t even login to the app. The first time I’ve tried to use it, it just comes up with the message and I can’t navigate away from it to do anything. What is the minimum IOS for using it?
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lisa murray
(@murray9192) reported
@ThreeUK I need some help regarding a pac code transferring to you
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Mentazm
(@mentazm) reported
@ThreeUKSupport That does not resolve the issue. The problem is too many people are using the internet at peak times on my mast. Can you not increase capacity in EH6 at peak times? It's fine during the day, then crashes when people get home from work, which is when I work :/
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Phil Moore
(@philmoore41) reported
@ThreeUKSupport Done that - still the same problem. When I logged in via PC, I can see the outage message at the top of the page with my data allowance etc underneath. In the app, it’s just the outage message and I can’t scroll down to see anything else.
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phoebe
(@pelIisse) reported
@ThreeUKSupport 4g and 1-2 bar signal
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Ald. Julian McGrath
(@AldJMcGrath) reported
Spent nearly two hours last night on chat trying to cancel a @ThreeUK service. Appalling. Made intentionally very difficult. Ended up begging the operator to just cancel - at least 30 times!!! This was after I thought I’d already cancelled via the app
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shannon:):)
(@leigh_shannonn) reported
@ThreeUK Hello, I am currently in the USA and my phone is not finding me a network so I cannot currently use my data or receive texts, are there any solutions for this?