3 (Three) Outage Report in Theale, West Berkshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Theale, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Theale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (61%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Theale, West Berkshire, England
The most recent 3 (Three) outage reports came from the following cities: Harwell and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Harwell |
Phone | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet | |
| Hook |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Theale, England
Latest outage, problems and issue reports in Theale and nearby locations:
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Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
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Jam
(@Carefree_Jam) reported
from
Reading, England
@idanknow05 @ChelseaFC @ThreeUK 😭😭😭 That really sucks bro. Hopefully they get a replica in the shops in Cambodia or something!
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𝑠𝑎𝑚𝑎𝑛𝑡ℎ𝑎 ⚜️
(@smnthklly) reported
from
Reading, England
Bad timing @ThreeUK you’re putting my tariff price up the same month I lose my job 😢
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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simon ramskill
(@lliksmar) reported
from
Twyford, England
@ThreeUKSupport Hi but I am an existing customer ? Although not for long if I can’t get an e-sim for my phone!
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Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!
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Pete
(@gonnella) reported
from
Woodley, England
@ThreeUKSupport Customer service have sent me one, and it’s up and running.
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Alphonso
(@AlexAlphonso94) reported
from
Reading, England
Yo @ThreeUK, where's my signal at?
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Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦
(@Nomthee_9808) reported
from
Reading, England
@ThreeUK my network is down 🥴
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simon ramskill
(@lliksmar) reported
from
Twyford, England
@ThreeUKSupport A new one so I can use the dual sim capability in a new phone . Was told by support trial had ended and wait and see ...
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Jam
(@Carefree_Jam) reported
from
Reading, England
@Rubensgirlx @ChelseaFC @ThreeUK Yeah I'd be losing my ****. Wait. BY 10!?!
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦
(@Nomthee_9808) reported
from
Reading, England
@ThreeUKSupport my network is down
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rune
(@ltsrune) reported
@ThreeUK are you down in the Manchester area? I’m seriously thinking of leaving now
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Ste V Ⓥ
(@StephenVickerm1) reported
@ThreeUKSupport No; very very very slow internet.
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Unubold bob
(@BoB_Unubold) reported
@ThreeUK @ThreeUKSupport what a dogshit network you guys are sort your signals and internet speed out
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talie
(@TalieDelemere) reported
So just discovered that @ThreeUK will be charging for Go Roam from next May (the entire reason I was with three lol) does anyone know the best network for roaming costs? Even if it's a daily charge, but the contract I pay atm includes go roam which will then charge extra...
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Peter Lythgoe
(@pjlythgoe) reported
@ThreeUKSupport The outcome is that all I am ever told is that it is the same problem that started last Friday, that it has not been resolved, and that you can't say when it might be resolved. I am occasionally told that somebody will call me back, but nobody ever does.
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paul Boothroyd survive the virus
(@PaulSurvive) reported
@ThreeUK my partners phone just keeps having problems on connection We spoke to someone the other night and he went through some settings but it's still not working right it's 3 month old Samsung flip
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oliver
(@ojgallanders) reported
@ThreeUKSupport I've discovered a postcode that will allow me to buy one now anyway. No thanks to @ThreeUKSupport ! I'm going to congest & compromise the service for existing users on that frequency then youll have to develop & expand faster so its available to more people sooner! 📡📶📵👊
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Malibu Che
(@Malibuche1) reported
@ThreeUKSupport Not getting any signal
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David Turner 💙
(@daveturner1972) reported
@ThreeUKSupport So how come I spent a week looking at your service checker saying you were working on the mast? At least you have been transparent now Suzi. If it’s out of your hands and it cannot expedited can you tell me approximately where the mast is and how many customers are affected?
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.
(@sunshineinwelsh) reported
@TalieDelemere @ThreeUK Haha! Right? As soon as I saw the contract a year ago I bought my old handset out of contract to upgrade. It was a total no brainier. I have no idea what the contract is called though - got it on day one of the iPhone 12pro being released if that’s any help!