3 (Three) Outage Report in Theale, West Berkshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Theale, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Theale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 28: Problems at 3 (Three)
3 (Three) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (32%)
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Total Blackout (10%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Theale, West Berkshire, England
The most recent 3 (Three) outage reports came from the following cities: Newbury, Reading, Didcot, Yateley, Basingstoke, Wokingham and Harwell.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
Phone | |
| Newbury |
Phone | |
| Reading |
Phone | |
| Reading |
Phone | |
| Didcot |
Phone | |
| Newbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Theale, England
Latest outage, problems and issue reports in Theale and nearby locations:
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Richard Major
(@RMajor86) reported
from
Basingstoke, England
@theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now
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☁️ Chris Reddington
(@reddobowen) reported
from
Winnersh, England
@ThreeUK - With the #AppleEvent iPhone announcements of eSim models, are there any updates on your eSim support? I plan to preorder to the iPhone 14 pro max, but still unclear on your plans for eSim support?
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Vix Bilton
(@VixBilton) reported
from
Reading, England
@PitirisTom @ThreeUK I'm tied into a contract but surely if I'm not happy with the service I should be able to get out? I never had a single issue on @SMARTYMobileUK at 1/4 of the cost but I needed a new device
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Vix Bilton
(@VixBilton) reported
from
Reading, England
Is anyone else getting absolutely no signal on @ThreeUK ? I get practically no 3g and not even any bars of normal signal in the biggest town in the UK #three #threeuk #shitsignal
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Vix Bilton
(@VixBilton) reported
from
Reading, England
I used to pay £10pm to @SMARTYMobileUK and always had perfect signal. I needed a new phone so switched to @ThreeUK for £45pm and my signal is constantly horrendous. I live in Reading not a Forrest, what's the issue!? Can I cancel my contract if I'm I happy with the service??
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jason huntley
(@gonzo2005) reported
from
Reading, England
@ThreeUK @SamsungUK Be aware three will rip you off have a sim only contract with unlimited everything prices went up by40% so tried cancelling but they won’t cancel and are still charging disgraceful trouble is I stop paying I will get into trouble these big companies have you by the *****
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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JC
(@JordanCourt94) reported
from
Wokingham, England
Can Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@ThreeUKSupport any chance you can pop out to RG31 and stick a temp cell up, whilst your engineers tinker about? Starting the 42nd hour since services started to flap and be unstable.
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Ginge2477
(@NeealGinge2477) reported
from
Basingstoke, England
Crap service from @VodafoneGroup glad I changed to @ThreeUK
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Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢
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Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
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Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
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Alphonso
(@AlexAlphonso94) reported
from
Reading, England
Yo @ThreeUK, where's my signal at?
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Pete
(@gonnella) reported
from
Woodley, England
@ThreeUKSupport Customer service have sent me one, and it’s up and running.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lesley Franklin
(@lesley_raitt) reported
@laura_mc1989 @bestm8te @ThreeUK Are you still without data? I am on day 4 of no data and had 2 days without calls and feel £10 is a poor excuse in compensation.
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Digital Power Promotions
(@dmbird946) reported
@ThreeUK network issues in SW154PJ 2 weeks now and not fixed your customer service is terrible and I have not been able to get online keeps saying no connection I get no updates and the same response from customer service we will update you in 7 days they don't care in India
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Lesley Franklin
(@lesley_raitt) reported
@ThreeUK @ThreeUKSupport day 4 of no data, how long is this going to take to fix?? Pretty ridiculous. Where is the compensation form please?
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John Lamond
(@sleptwithadj) reported
@ThreeUK @ThreeUKSupport My phone is still not able to make calls,that's 4 days now,this is beyond a joke,when are you going to fix it?and will you accept an "oops we are sorry our networks down" as payment for this month's bill,absolute joke
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John Morgan
(@john_morgan79) reported
@ThreeUK how have you gone from being bad to being worse in my area? I have gone from a bad signal to no signal in my flat over the last month or two! Fix it or break of contract coming up after 14 years PA145HF #threeareshit #sortit
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maureenroche👩👧🏴🍍
(@mum2mirren) reported
@HuffleChuff @ThreeUK @ThreeUKSupport Nightmare, mines is down right now AGAIN, can't make or receive any calls, can't send texts, it's coming up "network busy" what a joke!!
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Tony Sutton
(@tony_sutton) reported
Hi @ThreeUK @ThreeUKSupport the 'Emergency Alert System' will be tested by the Gov soon. Because of what happened last time, will you be fully prepared for these alerts to be sent out fully this time? Thanks,
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Dan
(@Trueblue7689) reported
@ThreeUKSupport been having issues connecting to the network all day. Only working on WiFi. Any idea how to fix this? I've tried restarting my device twice.
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Simon McLaren
(@simonmclaren) reported
@ThreeUK No it's no. I've still got problems.......hurry up and fix it please
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.Stephen Hook
(@gillssteve60) reported
@ThreeUK I still have no voice contacts , extremely angry..26 years on this Network and seriously thinking of leaving ..