3 (Three) Outage Report in Theale, West Berkshire, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Theale, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Theale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (35%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Theale, West Berkshire, England
The most recent 3 (Three) outage reports came from the following cities: Basingstoke, Didcot, Reading and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Didcot |
Phone | |
| Reading |
Internet | |
| Newbury |
Phone | |
| Reading |
Phone | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Theale, England
Latest outage, problems and issue reports in Theale and nearby locations:
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦
(@Nomthee_9808) reported
from
Reading, England
@ThreeUK my network is down 🥴
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Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Pete
(@gonnella) reported
from
Woodley, England
@ThreeUKSupport Customer service have sent me one, and it’s up and running.
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simon ramskill
(@lliksmar) reported
from
Twyford, England
@ThreeUKSupport A new one so I can use the dual sim capability in a new phone . Was told by support trial had ended and wait and see ...
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Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Jam
(@Carefree_Jam) reported
from
Reading, England
@Rubensgirlx @ChelseaFC @ThreeUK Yeah I'd be losing my ****. Wait. BY 10!?!
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Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!
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Alphonso
(@AlexAlphonso94) reported
from
Reading, England
Yo @ThreeUK, where's my signal at?
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Jam
(@Carefree_Jam) reported
from
Reading, England
@idanknow05 @ChelseaFC @ThreeUK 😭😭😭 That really sucks bro. Hopefully they get a replica in the shops in Cambodia or something!
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simon ramskill
(@lliksmar) reported
from
Twyford, England
@ThreeUKSupport Hi but I am an existing customer ? Although not for long if I can’t get an e-sim for my phone!
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𝑠𝑎𝑚𝑎𝑛𝑡ℎ𝑎 ⚜️
(@smnthklly) reported
from
Reading, England
Bad timing @ThreeUK you’re putting my tariff price up the same month I lose my job 😢
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦
(@Nomthee_9808) reported
from
Reading, England
@ThreeUKSupport my network is down
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jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
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Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Round
(@roundyuk) reported
@ThreeUKSupport Didn't solve it...how can I get technical support for this? There must be a way of digging out error logs or something?
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Steve 🇪🇺 🏳️🌈 🖤 🌳🌳🌳🌻 ☸️ ❀
(@JimmineyWhippet) reported
I have also just called the number given to me to call back (0333 338 1001) there is NO option to be connected re my query as a now (ex) Three customer!@ThreeUK
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G
(@alexsuprtramp) reported
@ThreeUKSupport They can’t I already called them. They do not understand, the error is with Threes network.
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Lee Donaghy
(@LeeDonaghy) reported
@ThreeUKSupport I am speaking to them right now. My pay as you go sim keeps being blocked from the network. When I call/use chat to resolve it I am told it will be restored within 48 hours & it never is. I am also assured it won’t happen again & it does.
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Marcus Farran
(@MarcusFarran) reported
@ThreeUK Your support is an absolute joke. They told my wife she cannot transfer her old number to a new sim until its cancelled. Now its cancelled, they said she cannot transfer as the sim is not active, and it will take 30 days to activate the old sim!
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Chris Round
(@roundyuk) reported
@ThreeUKSupport I have reset everything I possibly can, no errors being shown on the device.
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julian holtom
(@SpazWinchester) reported
@ThreeUK why can I not get connected to your cancellation team I wonder? Is it because it’s inundated with requests to close accounts due to your staggering incompetence? 8 hours of my life lost to your call centre & no resolution. Still stuck with a broken router after 2 weeks!
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Janelle Holmes
(@CarpathiaDawn) reported
@ThreeUKSupport small credit on my account when closed, bill dated 26th Jan said this would be refunded within 14 days, still no refund - who can help please?
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july
(@zxnzn412) reported
@CarpathiaDawn @ThreeUKSupport I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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G
(@alexsuprtramp) reported
@ThreeUKSupport Done that with support, used the pin in the back, I’m not saying you’ve done it deliberately I’m telling you for 100% fact that an error has happened and some setting at three has blocked this. Happened 6 months ago when I was with bt I can show you articles if you like too