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3 (Three)

3 (Three) outages and service status in Theale, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Theale, including 0 direct reports.
  • The most common problems reported in this area mention E-mail and Phone.
  • 50% E-mail (50%)
  • 50% Phone (50%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Theale, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Theale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Theale, England

The most recent 3 (Three) outage reports came from the following cities: Basingstoke, Didcot, and Tadley.

CityProblem TypeReport Time
Basingstoke E-mail 28 days ago
Didcot Phone 30 days ago
Tadley Total Blackout 2 months ago
Reading Internet 3 months ago

Community Discussion

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3 (Three) Issues Reports Near Theale, England

Latest outage, problems and issue reports in Theale and nearby locations:

  • AnitaDuncan1
    Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • HarveyWelch
    Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

  • reddobowen
    ☁️ Chris Reddington (@reddobowen) reported from Winnersh, England

    @ThreeUK - With the #AppleEvent iPhone announcements of eSim models, are there any updates on your eSim support? I plan to preorder to the iPhone 14 pro max, but still unclear on your plans for eSim support?

  • AlexAlphonso94
    Alphonso (@AlexAlphonso94) reported from Reading, England

    Yo @ThreeUK, where's my signal at?

  • gdhutchison
    Graeme Hutchison (@gdhutchison) reported from Fleet, England

    @ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.

  • JordanCourt94
    JC (@JordanCourt94) reported from Wokingham, England

    Can Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.

  • katesj1983
    Kate (@katesj1983) reported from Wokingham, England

    @ThreeUKSupport please tell me why I have been facing so many issues with data since I upgraded my phone!

  • Volunteeringace
    Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?

  • thetwobutchers
    pete (@thetwobutchers) reported from Reading, England

    @ThreeUK so my wife upgraded but you sold her a new contract instead. take 2 payments each month and so far have refused to cancel the new contract and a have a debt co calling her, no words but your assistance to sort this has been disgusting.

  • samstrib
    Sam Stribley (@samstrib) reported from Bramley, England

    First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate

  • Volunteeringace
    Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.

  • Nomthee_9808
    𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦 (@Nomthee_9808) reported from Reading, England

    @ThreeUK my network is down 🥴

  • Poi00
    Hida Poi (@Poi00) reported from Basingstoke, England

    @ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.

  • ekennedy29
    Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

  • VixBilton
    Vix Bilton (@VixBilton) reported from Reading, England

    I used to pay £10pm to @SMARTYMobileUK and always had perfect signal. I needed a new phone so switched to @ThreeUK for £45pm and my signal is constantly horrendous. I live in Reading not a Forrest, what's the issue!? Can I cancel my contract if I'm I happy with the service??

  • HarveyWelch
    Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

  • katesj1983
    Kate (@katesj1983) reported from Wokingham, England

    @ThreeUKSupport @harj_jhutie Not just don’t customer...all customers...

  • webwitterwave
    webwitter wave (@webwitterwave) reported from Old Basing and Lychpit, England

    @ells_afc @ThreeUK I'm blacklisted by @SkyUK for a mobile phone offer they initially refused to honour until I proved they were in the wrong. Since then, my VIP Diamond status built up over 23 years has vanished. I just use a different network now with a free SIM and a cash top up each month.

  • katesj1983
    Kate (@katesj1983) reported from Wokingham, England

    @ThreeUKSupport over the last few months every morning I have noticed issues with the data in my area...the minute I leave my house...nothing..nothing till I get in to town which is a good 15 min walk away....

  • smnthklly
    𝑠𝑎𝑚𝑎𝑛𝑡ℎ𝑎 ⚜️ (@smnthklly) reported from Reading, England

    Bad timing @ThreeUK you’re putting my tariff price up the same month I lose my job 😢

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • CCornillet
    Cecile 29 (@CCornillet) reported

    @ThreeUKSupport any problem in the Leicester area? No 5 g on phone or broadband

  • stoopidiztdog
    Stupid Dog (@stoopidiztdog) reported

    @ThreeUK Phone stolen and had a new SIM that I can't activate, because I need an OTP sent to the number to login to MyThree account! Poor user experience. How can you guys not have figured this out?

  • thomSJoy
    joy thomS (@thomSJoy) reported

    @ThreeUK is anyone else having problems with @ThreeUK connection

  • MarkJohnpotter
    Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported

    @ThreeUKSupport oh dear your customer service is useless now on my third call the last two lasted over a hour no further forward than when I started last Friday. It’s a shocking service.

  • kattyork
    katie t  🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@kattyork) reported

    Why is @ThreeUK so **** says I can get 4G at work I sometimes have nothing or 1 bar like in York city centre

  • UKBeautyOnline
    UK Beauty Online (@UKBeautyOnline) reported

    @ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossible to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service

  • rachel_l_james
    rachel james (@rachel_l_james) reported

    @ThreeUKSupport I’m getting a ‘working on the network in your area’ msg for SL2. We’ve not been able to use the internet since Saturday… meaning no tv or wfh. I want to know how long this is expected to go on for? Days? weeks? And why would you not reach out to us to warn us?

  • Jonny_Milmer
    Jonny_Milmer (@Jonny_Milmer) reported

    What on earth is going on with @ThreeUK in East London. Absolutely dreadful service. Has been awful for weeks now. Time to swap to EE I think.

  • bryanhamilton79
    thebrainman (@bryanhamilton79) reported

    @ThreeUK customer for over 22 years multiple contacts I asked for an iPad contract to be cancelled 4 years ago as the contract ended 4 years prior...a year later still taking payments got it cancelled again, tried so many times to sort this out...now I'm being threatened by legal

  • adrian83caveill
    AC Photography (@adrian83caveill) reported

    @ThreeUK disgusting service from you, cancelled my order because I missed 1 call you made to me for "security " no notification from you and now I have to wait 3 months to order again despite having all the confirmation from you and payment taken! Absolutely awful service!