3 (Three) Outage in Theale, West Berkshire, England
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems detected at 3 (Three)
3 (Three) problems in the last 24 hours in Theale, England
May 30: Problems at 3 (Three)
3 (Three) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments.
Most Reported Problems:
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Internet
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Phone
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Total Blackout
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Wi-fi
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E-mail
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TV
Newbury3 (Three) in Theale, England Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.3 (Three) Issues Reports Near Theale, England
Latest outage, problems and issue reports in Theale and nearby locations:-
Andy Austin 🇪🇺
(@andydpaustin) reported
from Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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Steve Masters
(@AnothervoiceWB) reported
from Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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Sam Stribley
(@samstrib) reported
from Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Hida Poi
(@Poi00) reported
from Basingstoke, England
@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
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Anita Duncan
(@AnitaDuncan1) reported
from Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Anita Duncan
(@AnitaDuncan1) reported
from Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Kate
(@katesj1983) reported
from Wokingham, England
@ThreeUKSupport It finally kicked in around 11pm that day I don’t think I had problems with other services..data just seems to be an issue with my phone..a lot! I find I have to switch it off and on quite a bit or go in to airplane mode to get data back...since I’ve had it...
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Graeme Hutchison
(@gdhutchison) reported
from Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Anita Duncan
(@AnitaDuncan1) reported
from Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Anita Duncan
(@AnitaDuncan1) reported
from Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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michael todd
(@sycomike17) reported
from Newbury, England
@ThreeUK why is there no internet inn Newbury its been down all day
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michael todd
(@sycomike17) reported
from Newbury, England
@ThreeUK why is the internet not working in Newbury its been down all day
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Kate
(@katesj1983) reported
from Wokingham, England
@ThreeUKSupport I have the restart my phone every day in an attempt to pick up the data in the area...if it succeeds it’s then super slow at doing anything
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Kate
(@katesj1983) reported
from Wokingham, England
@ThreeUKSupport over the last few months every morning I have noticed issues with the data in my area...the minute I leave my house...nothing..nothing till I get in to town which is a good 15 min walk away....
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Paul Hunsdon
(@Hunsy1969) reported
from Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Michael Knight
(@MJKN1GHT) reported
from Wokingham, England
@ThreeUKSupport Tried that full power off and restart too...wife has same issue. Think localised can you check if issues still in area
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Matt 🛵 🏴🇬🇧
(@mattyboyc70) reported
from Basingstoke, England
@ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED
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Tony Hart
(@toekneeheart) reported
from Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Kate
(@katesj1983) reported
from Wokingham, England
@ThreeUKSupport @harj_jhutie Not just don’t customer...all customers...
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Lewis
(@lewii) reported
from Wokingham, England
@ThreeUK seems to be down on the morning commute 😢
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:-
hawkeyewolf🕙
(@hawkeyewolf1) reported
@ThreeUKSupport..... Website down yet again!! It's been 3 days now.
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Gilbert
(@Gil_Bertino) reported
@ThreeUKSupport so I got through to your CR chat, and all I get is "contact us Monday" a complete refusal to log a complaint, escalate or even the basic courtesy of taking it away and coming back to me, I need to chase you to sort this out....amazing customer service!
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Karolina Pilarska
(@KarolaPilarska) reported
@Elle_Byn @ThreeUK I've been struggling with getting in touch with your customer service team and I can't even send a text message to get a PAC code. I'm extremely frustrated.
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Karolina Pilarska
(@KarolaPilarska) reported
@ThreeUK I've been struggling with getting in touch with your customer service team and I can't even send a text message to get a PAC code. I'm extremely frustrated.
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Sue skinner
(@SueskiSkinner) reported
@ThreeUK I need more data. Due to the signal keep dropping it’s zapped it all. I may consider leaving three after being a customer for years
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Marie Delage Martin
(@delage_martin) reported
@ThreeUK @SharonOakley Three do you realise how utterly annoyed we are with the same tweet over and over. You knew there were issues with your servers and yet you let people upgrade when it is clear we cannot complete the process ie activate SIMcard. This is not good 😡
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Kyle Joel
(@KyleJoelUk) reported
@ThreeUKSupport #secondtweet my account has been restricted and I paid my bill over 24 hours ago!!! Still no service. Spoken to live chat yesterday and they said it will be working in 24 hours 26 hours later still no service.
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Paul Moxham
(@reallyoldflyer) reported
@ThreeUK Come on guys, you big up how customer friendly you are. Please advise how long before you answer the phone. I want my PAC code and @OFCOM says you have to give it to me. I shall miss an offer I want if you do not give it this morning.
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Emma G
(@Emzzz83) reported
@ThreeUKSupport are your systems down or you just avoiding talking to customers. I NEED to speak with customer relations regarding a complaint, been trying since Wednesday with no success.
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Paul Moxham
(@reallyoldflyer) reported
@ThreeUK Come on guys, you big up how customer friendly you are. Please advise how long before you answer the phone. I want my PAC code and OFCOM says you have to give it to me. I shall miss an offer if you do not give it this morning.
