3 (Three)

3 (Three) Outage Report in Theale, West Berkshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Theale, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Theale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Theale, West Berkshire, England 01/13/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Theale, West Berkshire, England

The most recent 3 (Three) outage reports came from the following cities: Fleet, Basingstoke, Didcot, Reading and Newbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomFleet Phone
United KingdomBasingstoke Phone
United KingdomDidcot Phone
United KingdomReading Internet
United KingdomNewbury Phone
United KingdomReading Phone

Community Discussion

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3 (Three) Issues Reports Near Theale, England

Latest outage, problems and issue reports in Theale and nearby locations:

  • whitsy13 jamie whittaker (@whitsy13) reported from Wokingham, England

    @ThreeUK why isn't my 4g service working?

  • andydpaustin Andy Austin 🇪🇺 (@andydpaustin) reported from Basingstoke, England

    @ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!

  • lliksmar simon ramskill (@lliksmar) reported from Twyford, England

    @ThreeUKSupport A new one so I can use the dual sim capability in a new phone . Was told by support trial had ended and wait and see ...

  • Nomthee_9808 𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦 (@Nomthee_9808) reported from Reading, England

    @ThreeUK my network is down 🥴

  • lliksmar simon ramskill (@lliksmar) reported from Twyford, England

    @ThreeUKSupport Hi but I am an existing customer ? Although not for long if I can’t get an e-sim for my phone!

  • Carefree_Jam Jam (@Carefree_Jam) reported from Reading, England

    @Rubensgirlx @ChelseaFC @ThreeUK Yeah I'd be losing my ****. Wait. BY 10!?!

  • Nomthee_9808 𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦 (@Nomthee_9808) reported from Reading, England

    @ThreeUKSupport my network is down

  • NeilThompson Neil Thompson (@NeilThompson) reported from Reading, England

    @ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.

  • HarveyWelch Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

  • smnthklly 𝑠𝑎𝑚𝑎𝑛𝑡ℎ𝑎 ⚜️ (@smnthklly) reported from Reading, England

    Bad timing @ThreeUK you’re putting my tariff price up the same month I lose my job 😢

  • ekennedy29 Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

  • Carefree_Jam Jam (@Carefree_Jam) reported from Reading, England

    @idanknow05 @ChelseaFC @ThreeUK 😭😭😭 That really sucks bro. Hopefully they get a replica in the shops in Cambodia or something!

  • NeilThompson Neil Thompson (@NeilThompson) reported from Reading, England

    @TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!

  • grahambromham Graham Bromham (@grahambromham) reported from Theale, England

    @ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!

  • HarveyWelch Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • Poi00 Hida Poi (@Poi00) reported from Basingstoke, England

    @ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.

  • AnothervoiceWB Steve Masters (@AnothervoiceWB) reported from Newbury, England

    @benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.

  • samstrib Sam Stribley (@samstrib) reported from Bramley, England

    First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate

  • siouxian click'n'knit (@siouxian) reported from Wokingham, England

    @ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamescrawford93 James Crawford (@Jamescrawford93) reported

    @TheoWainhouse @ThreeUKSupport I paid over £200 to get out my @ThreeUK contract early they were that ****.

  • bongostyli bongostyli (@bongostyli) reported

    @ThreeUK what's going on with the 5g broadband in w2? Been down all day and much of yesterday too

  • AlyssaSalton Alyssa Salton (@AlyssaSalton) reported

    @ThreeUK shout out to Mamta who fixed my issues with my phone when no one else could, not even @Apple

  • PaddyPaterson1 RichardPaterson (@PaddyPaterson1) reported

    @ThreeUK after speaking to an advisor through the 3 app and advising that I would pay for any additional usage. Now all my services apart from emergency calls. Im working in the US right now and need my phone. What is going on? 2/2

  • Ra3aLiTy Rae (@Ra3aLiTy) reported

    @ThreeUK I’m being held hostage by 3. I’m locked out of my account and unable to reset details. Your team have essentially said ‘tough luck log in to reset’ even though I’ve said I can’t log in. How do I cancel? Oh, that’s right, I can’t cancel either because I am unable to login

  • RoyalBookshelf Ross💜 (@RoyalBookshelf) reported

    @ThreeUKSupport hi, I'm from Ireland now living in the UK for a few months. I had unlimited data for RoI that was 20 euro every 28 days, but now that I'm in the UK my data has run out. Is there a way for me to change to the Three UK network to still access unlimited data?

  • marthalaldridge Martha Aldridge (@marthalaldridge) reported

    @ThreeUKSupport This is on PC. I can’t sign in on the phone either. WiFi or data.

  • gokcenerdem gokcenerdem (@gokcenerdem) reported

    @ThreeUK Bingo??? Why don’t you make it free to connect to customer services for free while your customers are abroad, instead of these useless fun supports that you are offering??? #theworstoperatorintheUK

  • AlanOdgers Alan Odgers (@AlanOdgers) reported

    @ThreeUKSupport Yes trying to cancel a contract

  • Tom_Griffin1 Tom Griffin ♿️ (@Tom_Griffin1) reported

    @elainecarey3 Yet more lengthy breaks in service from @threeUK this has been going on for more than two week. Their customer service has been diabolical, they don’t care, Fortunately I have a new provider on Monday.