3 (Three) Outage in Theale, West Berkshire, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Theale, England

3 (Three) Outage Chart in Theale, West Berkshire, England

June 18: Problems at 3 (Three)

3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(55.19%)
Phone
(21.85%)
Total Blackout
(14.07%)
E-mail
(4.44%)
Wi-fi
(3.33%)
TV
(1.11%)

3 (Three) Outage Map Near Theale, West Berkshire, England

The most recent outage reports and issues originated from Hook, Reading, Basingstoke and Newbury.

Hook Total Blackout
Hook Total Blackout
Reading Phone
Reading Phone
Reading Internet
Newbury Phone

3 (Three) in Theale, England Comments

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3 (Three) Issues Reports Near Theale, England

Latest outage, problems and issue reports in Theale and nearby locations:
  • maffoos1 Matt (@maffoos1) reported from Basingstoke, England

    @ThreeUKSupport What you're saying is your network is congested permanently then. It's unusable which is a problem when you're not giving what you're selling.

  • stefmattana Stef Mattana (@stefmattana) reported from Reading, England

    @ThreeUKSupport That was asked on live chat where I headed once I ended the phone call. Not sure if it was a language barrier issue with your staff but happened twice on the phone. Be careful, @ThreeUK, that was very worrisome for me 🚨

  • stefmattana Stef Mattana (@stefmattana) reported from Reading, England

    Dear @ThreeUK, your customer support people on the phone must stop asking account passwords to users as proof of ownership to get some help. It’s unethical and I guess also against the law.

  • robmckenzieuk Rob (@robmckenzieuk) reported from Woodley, England

    @ThreeUKSupport could somebody please help me out here.

  • CheyneMay Cheyne.X (@CheyneMay) reported from Reading, England

    @ThreeUKSupport Got passed to about 3 different people all who told me a different thing and then got told the system was down and they couldn’t help! So no it hasn’t been sorted 😫

  • nurburggibbo Steven 🇬🇧 (@nurburggibbo) reported from Theale, England

    Surprise surprise Vodafone haven’t acknowledged my formal complaint...in the 48 hours 😔 @ThreeUK here I come 😎

  • JPNUFC John Paton (@JPNUFC) reported from Basingstoke, England

    @ThreeUK having the worst customer experience I’ve ever had, you make a mistake and expect the customer to jump through hoops and go around in circles to get nowhere so poor.

  • JustinList Justin List (@JustinList) reported from Twyford, England

    @charlesarthur @three I just moved from @ThreeUK . Great value but awful coverage

  • tommietannk Tom (@tommietannk) reported from Reading, England

    @ReadingTalkies @ThreeUK I have exactly the same problems. It's bloody useless.

  • TommyBjorkberg Tommy Bjorkberg (@TommyBjorkberg) reported from Wokingham, England

    @EE So please explain to me 1) why you are providing conflicting information for your own team, 2) Reason for taking so long, 3) Is this good customer experiences 6 days for port, 4) why say it’s automatic when it’s manual process @ThreeUK @LuriaPetrucci

  • TommyBjorkberg Tommy Bjorkberg (@TommyBjorkberg) reported from Wokingham, England

    @EE Complete joke talked to your support and it’s not an automated process they said even though I nsubmitted request Friday daytime they didn’t look at the email generated by your system until Sunday and will not port until Wednesday.... @VodafoneUK @ThreeUK

  • iamnick_harris Nick Harris (@iamnick_harris) reported from Wokingham, England

    @ThreeUK - customer service is just awful. A bill query has resulted in (literal) hours and remains unresolved. The biggest irony (other than the difficulty in speaking to a communications company) is the long wait to speak to your complaints department #shame

  • JustinList Justin List (@JustinList) reported from Twyford, England

    @ThreeUKSupport can’t access voicemail either via 123 or direct number yet I have a signal and can make calls ?

  • chumleywalker Stephen Walker (@chumleywalker) reported from Goring, England

    Hey @ThreeUK your aggressive (but stupid) debt collectors (Lowell) have issued court proceedings against me despite me sharing obvious proof that I am the wrong person. Your customer service rep said she couldn’t do anything about it....?!

  • bertrum Neil B (@bertrum) reported from Reading, England

    @ThreeUKSupport Do you have any network issues in Reading? Getting no signal at all near M4 Jcn11. Affecting multiple colleagues so not just my phone.

  • bertrum Neil B (@bertrum) reported from Reading, England

    @ThreeUK Do you have any network issues in Reading? Getting no signal at all near M4 Jcn11. Checker says no known fault.

  • kkutner Nik Jackson (@kkutner) reported from Newbury, England

    @ThreeUKSupport Social Media Superstars all on holiday?? Had 'no service' issues for weeks, been a customer for years but nothing from you..!? #noservice #Three #shouldgotoVodafone

  • kkutner Nik Jackson (@kkutner) reported from Newbury, England

    @ThreeUKSupport Social Media superstars all off today? No device problems for weeks, been a customer for years and nothing from you... #shouldofgoneVoda #noservice #3 #Three

  • pdh194 Piers de Hondt (@pdh194) reported from Basingstoke, England

    @ThreeUKSupport @gidonma I have the same problem. Security/firmware update on Friday on my S9+, since then I switch to 3G and it works, but 4G no go. Very frustrating!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • DoItWithFlareon Gorey Craves 🏳️‍🌈 (@DoItWithFlareon) reported

    .@ThreeUK is working on 5G when it can't even have good service/data in rural areas 🙄🙄

  • DoItWithFlareon Gorey Craves 🏳️‍🌈 (@DoItWithFlareon) reported

    .@ThreeUK is working on on 5G when it can't even have good service/data in rural areas 🙄🙄

  • Claytoncast Paul Clayton (@Claytoncast) reported

    So @Threeuksupport two days later and nobody got back to me re my PIN number. Not exactly service to write home about. Or paying for.

  • disgruntledtory David Ward (@disgruntledtory) reported

    @ThreeUKSupport @tazzy_mufc Actually my wife still has a tree phone (something she regrets) and she had a rubbish signal, too. Which is normal for three in this area and the reason I changed to @giffgaff

  • lejaybo Infamous Lejaybo (@lejaybo) reported

    @ThreeUKSupport Was still bad this morning in the B37 7YB area, it's become a regular occurrence. Little to no signal

  • Yate5y Yatesy (@Yate5y) reported

    @ThreeUKSupport I'm noticing no signal or zero bars signal

  • mclaughlin_c mclaughlin_c (@mclaughlin_c) reported

    @ThreeUKSupport and I thought @VodafoneUK was bad, but your service is even worse. I now have WiFi at 0.12mbps!!!! Joke

  • abbiedegnan Abbie Degnan (@abbiedegnan) reported

    @ThreeUK most appalling service I've ever experienced. Put on a 12 month contract without being told, waited a week for my PAC code, got my account credited yet after 4 phone calls and 3 weeks of waiting, I've been told call back tomorrow after waiting 35 minutes - disgusting!!!

  • kymbi_ Kym Bigwood (@kymbi_) reported

    @H2JKM @ThreeUKSupport Same here. Requested 3 times over the last week. Technical problems cited & told it would be 48hrs each time.

  • markstapleford1 mark stapleford (@markstapleford1) reported

    @ThreeUKSupport Yep have now been told there’s a fault and will be sorted in 7 days! In the meantime no signal at work where I need it 🙁