3 (Three) Outage Report in Theale, West Berkshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Theale, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Theale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (58%)
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Internet (28%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Theale, West Berkshire, England
The most recent 3 (Three) outage reports came from the following cities: Reading and Hook.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet | |
| Hook |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Theale, England
Latest outage, problems and issue reports in Theale and nearby locations:
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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Vix Bilton
(@VixBilton) reported
from
Reading, England
I used to pay £10pm to @SMARTYMobileUK and always had perfect signal. I needed a new phone so switched to @ThreeUK for £45pm and my signal is constantly horrendous. I live in Reading not a Forrest, what's the issue!? Can I cancel my contract if I'm I happy with the service??
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Pete
(@gonnella) reported
from
Woodley, England
@ThreeUKSupport Customer service have sent me one, and it’s up and running.
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JC
(@JordanCourt94) reported
from
Wokingham, England
Can Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.
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Vix Bilton
(@VixBilton) reported
from
Reading, England
Is anyone else getting absolutely no signal on @ThreeUK ? I get practically no 3g and not even any bars of normal signal in the biggest town in the UK #three #threeuk #shitsignal
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Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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Alphonso
(@AlexAlphonso94) reported
from
Reading, England
Yo @ThreeUK, where's my signal at?
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jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@ThreeUKSupport any chance you can pop out to RG31 and stick a temp cell up, whilst your engineers tinker about? Starting the 42nd hour since services started to flap and be unstable.
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Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
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Ginge2477
(@NeealGinge2477) reported
from
Basingstoke, England
Crap service from @VodafoneGroup glad I changed to @ThreeUK
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.
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jason huntley
(@gonzo2005) reported
from
Reading, England
@ThreeUK @SamsungUK Be aware three will rip you off have a sim only contract with unlimited everything prices went up by40% so tried cancelling but they won’t cancel and are still charging disgraceful trouble is I stop paying I will get into trouble these big companies have you by the *****
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Alistair Soutter
(@A_Soutter) reported
Ending go roam free was annoying but at least I got grandfathered in. Now @ThreeUK is telling me I have 30 days to find a new contract. Or pay more than double for my same plan sans the go roam. Worst service, it was the only thing going for you. So bye!
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Mass Eye
(@Masai_Williams) reported
Nor did I think I would hear back from @ThreeUK despite it being an issue with your own Domain!
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Victoria
(@LadyVictoria03) reported
@ThreeUKSupport I did 2 days ago, they were only able to confirm there is an issue with the mast, they were not able to give me any more information.
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Craig Taylor
(@CraigTaylor92) reported
Suzi on the @ThreeUKSupport live chat was able to access my account using certain personal details but Maxine is magically unable to and says she’ll lose her job if she takes those details. Why is you service so inconsistent?
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Robyn
(@xRobynPx) reported
@ThreeUK has the most horrendous customer service. Apologize and promise to help then say they can’t do anything anyway! All these pre rehearsed ‘how to talk to customer’ lines shouldn’t be used unless genuine! Just makes the experience more frustrating.
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Clarky
(@TimClark0000) reported
@ThreeUK why are you not issuing new eSIMs? Looking to upgrade phones in the near future and need an eSIM, but you're one of the few networks who don't offer them. Long time Three customer who will have to leave for another network.
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DT Braven
(@dtbraven) reported
@ThreeUKSupport Is there a mast down in the Shrewsbury area? Postcode SY2.
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Lisa matthews
(@Lisamat22555912) reported
@ThreeUK Is your live chat down? I need to contact someone and can't call.
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Helen Talaga
(@helentalaga) reported
@ThreeUKSupport I can - but it doesn’t recognise my PIN or the replacement one you sent. Am not in the U.K. atm - is that the problem?
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Craig Taylor
(@CraigTaylor92) reported
Honestly, @ThreeUK @ThreeUKSupport are the most customer unfriendly company. Full stop. Can you provide me the details I need to serve court papers against you as this seems to be the only way of getting my refund.