3 (Three) Outage in Theale, West Berkshire, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Theale, England

3 (Three) Outage Chart in Theale, West Berkshire, England

October 14: Problems at 3 (Three)

3 (Three) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(51.51%)
Phone
(26.28%)
Total Blackout
(9.97%)
E-mail
(7.10%)
Wi-fi
(4.38%)
TV
(.76%)

3 (Three) Outage Map Near Theale, West Berkshire, England

The most recent outage reports and issues originated from Reading, Basingstoke, Fleet, Newbury and Wokingham.

Basingstoke Total Blackout
Reading Internet
Basingstoke Internet
Fleet Total Blackout
Newbury Phone
Reading Internet

3 (Three) in Theale, England Comments

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3 (Three) Issues Reports Near Theale, England

Latest outage, problems and issue reports in Theale and nearby locations:
  • thetwobutchers pete (@thetwobutchers) reported from Reading, England

    @ThreeUK so my wife upgraded but you sold her a new contract instead. take 2 payments each month and so far have refused to cancel the new contract and a have a debt co calling her, no words but your assistance to sort this has been disgusting.

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @ThreeUKSupport I can access online...it’s the iPhone XS Max, I’ve reset network settings numerous times which helps to some extent but having to do it more than once a week is just a pain,

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @ThreeUKSupport please tell me why I have been facing so many issues with data since I upgraded my phone!

  • maffoos1 Matt (@maffoos1) reported from Basingstoke, England

    @ThreeUKSupport What you're saying is your network is congested permanently then. It's unusable which is a problem when you're not giving what you're selling.

  • stefmattana Stef Mattana (@stefmattana) reported from Reading, England

    @ThreeUKSupport That was asked on live chat where I headed once I ended the phone call. Not sure if it was a language barrier issue with your staff but happened twice on the phone. Be careful, @ThreeUK, that was very worrisome for me 🚨

  • stefmattana Stef Mattana (@stefmattana) reported from Reading, England

    Dear @ThreeUK, your customer support people on the phone must stop asking account passwords to users as proof of ownership to get some help. It’s unethical and I guess also against the law.

  • robmckenzieuk Rob (@robmckenzieuk) reported from Woodley, England

    @ThreeUKSupport could somebody please help me out here.

  • CheyneMay Cheyne.X (@CheyneMay) reported from Reading, England

    @ThreeUKSupport Got passed to about 3 different people all who told me a different thing and then got told the system was down and they couldn’t help! So no it hasn’t been sorted 😫

  • nurburggibbo Steven 🇬🇧 (@nurburggibbo) reported from Theale, England

    Surprise surprise Vodafone haven’t acknowledged my formal complaint...in the 48 hours 😔 @ThreeUK here I come 😎

  • JPNUFC John Paton (@JPNUFC) reported from Basingstoke, England

    @ThreeUK having the worst customer experience I’ve ever had, you make a mistake and expect the customer to jump through hoops and go around in circles to get nowhere so poor.

  • JustinList Justin List (@JustinList) reported from Twyford, England

    @charlesarthur @three I just moved from @ThreeUK . Great value but awful coverage

  • tommietannk Tom (@tommietannk) reported from Reading, England

    @ReadingTalkies @ThreeUK I have exactly the same problems. It's bloody useless.

  • TommyBjorkberg Tommy Bjorkberg (@TommyBjorkberg) reported from Wokingham, England

    @EE So please explain to me 1) why you are providing conflicting information for your own team, 2) Reason for taking so long, 3) Is this good customer experiences 6 days for port, 4) why say it’s automatic when it’s manual process @ThreeUK @LuriaPetrucci

  • TommyBjorkberg Tommy Bjorkberg (@TommyBjorkberg) reported from Wokingham, England

    @EE Complete joke talked to your support and it’s not an automated process they said even though I nsubmitted request Friday daytime they didn’t look at the email generated by your system until Sunday and will not port until Wednesday.... @VodafoneUK @ThreeUK

  • iamnick_harris Nick Harris (@iamnick_harris) reported from Wokingham, England

    @ThreeUK - customer service is just awful. A bill query has resulted in (literal) hours and remains unresolved. The biggest irony (other than the difficulty in speaking to a communications company) is the long wait to speak to your complaints department #shame

  • JustinList Justin List (@JustinList) reported from Twyford, England

    @ThreeUKSupport can’t access voicemail either via 123 or direct number yet I have a signal and can make calls ?

  • chumleywalker Stephen Walker (@chumleywalker) reported from Goring, England

    Hey @ThreeUK your aggressive (but stupid) debt collectors (Lowell) have issued court proceedings against me despite me sharing obvious proof that I am the wrong person. Your customer service rep said she couldn’t do anything about it....?!

  • bertrum Neil B (@bertrum) reported from Reading, England

    @ThreeUKSupport Do you have any network issues in Reading? Getting no signal at all near M4 Jcn11. Affecting multiple colleagues so not just my phone.

  • bertrum Neil B (@bertrum) reported from Reading, England

    @ThreeUK Do you have any network issues in Reading? Getting no signal at all near M4 Jcn11. Checker says no known fault.

  • kkutner Nik Jackson (@kkutner) reported from Newbury, England

    @ThreeUKSupport Social Media Superstars all on holiday?? Had 'no service' issues for weeks, been a customer for years but nothing from you..!? #noservice #Three #shouldgotoVodafone

  • kkutner Nik Jackson (@kkutner) reported from Newbury, England

    @ThreeUKSupport Social Media superstars all off today? No device problems for weeks, been a customer for years and nothing from you... #shouldofgoneVoda #noservice #3 #Three

  • pdh194 Piers de Hondt (@pdh194) reported from Basingstoke, England

    @ThreeUKSupport @gidonma I have the same problem. Security/firmware update on Friday on my S9+, since then I switch to 3G and it works, but 4G no go. Very frustrating!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • adyc45 Ady (@adyc45) reported

    @ThreeUKSupport Sometimes have to put phone into flight mode then back on again to get signal . Partner having same problem so it’s not just my phone that’s having the issue

  • Waistel Waistel (@Waistel) reported

    @ThreeUKSupport Broadband service is terrible today. 0.62Mb/s, no signal issue, no coverage issues in my area, full 4G coverage. No reboot or factory reset helps. Customer support told me to phone back in 2 hours because "their applications aren't working". Not happy.

  • akh24s Hus📈 (@akh24s) reported

    @ThreeUKSupport I don't get service..

  • Lee_147 Lee (@Lee_147) reported

    @ThreeUKSupport I've gone back to 3G because 4G is just too poor in too many places now. Looks like I'll have to move providers after being with you for 6 years!

  • shanehewett Shane Hewett (@shanehewett) reported

    @ThreeUKSupport Three rang me and asked if I wanted to upgrade. I never needed to so it was moved to sim only. No I did not notice it going out my bank until I checked when I could upgrade it was November last year. Then I realised it wasn’t changed over

  • AmandaMoyoXO Manda (@AmandaMoyoXO) reported

    It’s so tired of this network provider, £64.57 a month for atrocious connection and make matters worse they give the most shocking solutions ever @ThreeUK FIX UP MOTHERS!

  • dmoonuk Daniel Moon (@dmoonuk) reported

    @ThreeUK useless one of the kids phone was stolen yesterday. Gone in to shop on #Brighton and was offered an upgrade. Seems your upgrade system is down and has been all afternoon . No time to come back, so off to @CPWTweets I go to buy out right.

  • Dar_lizzle Darryl Carter (@Dar_lizzle) reported

    @ThreeUKSupport I believe it's the end of November, so upgrade end of Oct. However that isn't the point. I on live chat agreed to a new contract and three backed out. I was also NEVER informed about early upgrade fee.

  • dcarti__ darnell. (@dcarti__) reported from Enfield Lock, England

    I feel to leave @ThreeUK, the service is shocking.

  • fmfahdmalik Fahad (@fmfahdmalik) reported

    @ThreeUK, @threeuksupport i said them ok fine i'll pay what ever it is but Three UK needs to send information to experian about this correction that this was not a missed payment. I asked to talk to manager regarding this matter, which customer support said no we cant as Manager