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3 (Three)

3 (Three) Outage Report in Reading, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Reading, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Reading, England

The most recent 3 (Three) outage reports came from the following cities: Didcot, Tadley, High Wycombe, Farnborough, and Reading.

CityProblem TypeReport Time
Didcot Phone 8 days ago
Tadley Total Blackout 29 days ago
High Wycombe Phone 1 month ago
High Wycombe Phone 2 months ago
Farnborough Internet 2 months ago
Reading Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • Nomthee_9808
    ๐™ฑ๐šŠ๐š•๐š๐™ฑ๐šŠ๐š๐š๐š’๐šŽ๐Ÿ‡ฟ๐Ÿ‡ฆ (@Nomthee_9808) reported from Reading, England

    @ThreeUKSupport my network is down

  • steve1964sw6
    SW 6 (@steve1964sw6) reported from Camberley, England

    Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

  • Nomthee_9808
    ๐™ฑ๐šŠ๐š•๐š๐™ฑ๐šŠ๐š๐š๐š’๐šŽ๐Ÿ‡ฟ๐Ÿ‡ฆ (@Nomthee_9808) reported from Reading, England

    @ThreeUK my network is down ๐Ÿฅด

  • HarveyWelch
    Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

  • ekennedy29
    Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but itโ€™s basically impossible to contact you. Iโ€™ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isnโ€™t taking any calls and your Live Chat just doesnโ€™t work. How do I talk to a person?

  • NeilThompson
    Neil Thompson (@NeilThompson) reported from Reading, England

    @ThreeUKSupport Thatโ€™s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.

  • HarryRobertson5
    Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • grahambromham
    Graham Bromham (@grahambromham) reported from Theale, England

    @ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!

  • smnthklly
    ๐‘ ๐‘Ž๐‘š๐‘Ž๐‘›๐‘กโ„Ž๐‘Ž โšœ๏ธ (@smnthklly) reported from Reading, England

    Bad timing @ThreeUK youโ€™re putting my tariff price up the same month I lose my job ๐Ÿ˜ข

  • JoCollins_x
    Jo (@JoCollins_x) reported from Maidenhead, England

    @ThreeUK I am sick of paying ยฃ86 a month for 4G that doesnโ€™t work! Once again another day I canโ€™t send texts or make calls because your network is down

  • markinhants
    Mark in Hants ๐Ÿ‡ช๐Ÿ‡บ ๐Ÿ‡ฌ๐Ÿ‡ง (@markinhants) reported from Camberley, England

    @ThreeUKSupport Itโ€™s ok. Iโ€™ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & Iโ€™ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you donโ€™t......

  • lliksmar
    simon ramskill (@lliksmar) reported from Twyford, England

    @ThreeUKSupport A new one so I can use the dual sim capability in a new phone . Was told by support trial had ended and wait and see ...

  • kennycosplaystu
    Kenny Cosplay Stuff (@kennycosplaystu) reported from Bracknell, England

    @ThreeUK are you guys having an outage? My mobile Internet can't reconnect

  • siouxian
    click'n'knit (@siouxian) reported from Wokingham, England

    @ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

  • Sharpey
    Richard Sharpe (@Sharpey) reported from Maidenhead, England

    @steviemetime @ThreeUK Goodness. You have been promising that eSIM is โ€œcoming soonโ€, for (literally) years @ThreeUKSupport Please just be honest with your customers. If you are not going to support it, we can go elsewhere.

  • HarryRobertson5
    Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb ยฃ58 a month with a upfront cost, where as my "customer exclusive offer" was ยฃ55 a month. Or I can can to @O2 and get 90gb for ยฃ51 a month with a less up front cost. Talk about customer loyalty!!!

  • HarveyWelch
    Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

  • lliksmar
    simon ramskill (@lliksmar) reported from Twyford, England

    @ThreeUKSupport Hi but I am an existing customer ? Although not for long if I canโ€™t get an e-sim for my phone!

  • Sharpey
    Richard Sharpe (@Sharpey) reported from Maidenhead, England

    @ThreeUKSupport Thanks Laura. Do you have a date for when you plan to support watches?

  • NeilThompson
    Neil Thompson (@NeilThompson) reported from Reading, England

    @TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • vuvgag
    vuvgaG-dukgu3-wysnox (@vuvgag) reported

    @ThreeUKSupport truly the worst company every @ThreeUKSupport

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

  • iceyxo1
    Liviana Doll (@iceyxo1) reported

    @ThreeUK Not happy at all with the service provided by your customer service. Absolute joke!

  • VMCloudyMatt
    Matt J (@VMCloudyMatt) reported

    The worst customer service ever award goes to @ThreeUK beating HSBC.

  • Barry_Montague
    Barry Montague (@Barry_Montague) reported

    @ThreeUKSupport Just a reply asking me to contact customer support. Customer support haven't been able to help either. Have tried resetting my password for online but the email link never comes.

  • rramsey91
    Rico Reekz (@rramsey91) reported

    @ThreeUKSupport Itโ€™s my partner but she did it on the online website and the 21st of December and got an email saying it has been received and that someone would be in contact within 7 days heard nothing at all and now her service has been cut off.

  • calypsocat97
    Vicky West (@calypsocat97) reported

    @ThreeUKSupport It varies. Sometimes the 4G symbol has a "!" next to it and it won't work at all, sometimes it looks fine but the internet will stop working after a few minutes and the problem continues for the day. Yes, same post code

  • samuelaled
    Aled Samuel ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@samuelaled) reported

    Is it true that @ThreeUK donโ€™t support visual voicemail on the iPhone? What on earth? Thatโ€™s legitimately a reason for me to not switch to them

  • hampson4
    Paul Hampson (@hampson4) reported

    @ThreeUK Avoid using this mobile company. Useless customer service. Had two Bill's re appear from 2 years ago. Now they sending my bereaved mother text messages saying pay this bill now. With no link to previous accounts. Disgusting.

  • calypsocat97
    Vicky West (@calypsocat97) reported

    @ThreeUKSupport constant issues in my area and no internet half the time, wtf am I paying for if I can't even use my phone????