3 (Three) Outage in Wokingham, England

@ThreeUKSupport Customer service have sent me one, and it’s up and running.

@rc81_ @ThreeUK A bit troubling that they were aware that I’m a @ThreeUK customer though, but Three said there had been no security breaches

@rc81_ @ThreeUK Just had the same thing. Am about to have a live chat with Customer Service to check if it’s a scam- will let you know...

@ThreeUK why isn't my 4g service working?

@TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!

@ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.

@ThreeUKSupport Hi but I am an existing customer ? Although not for long if I can’t get an e-sim for my phone!

@ThreeUKSupport A new one so I can use the dual sim capability in a new phone . Was told by support trial had ended and wait and see ...

@Dinalli @ThreeUK I hate Three, can’t wait to leave them 🙈🙈🙈 nothing but issues since I last contacted them, they just didn’t care enough !!! Hope you get your issues sorted mate xx

@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

@ThreeUK I am sick of paying £86 a month for 4G that doesn’t work! Once again another day I can’t send texts or make calls because your network is down

@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......

@ThreeUKSupport Yeah. On to chat support..... but of a game 😬

@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

@ThreeUKSupport Thanks Laura. Do you have a date for when you plan to support watches?

@ThreeUKSupport Yay.. I can no longer sign in to view my account online! I don't get reception at home and you've now put in a requirement for a text message within 10 minutes! Thanks. GRRR.

@ThreeUKSupport why is your mobile and 4G signal really poor in the B47 postcode? Any plans on improving it at all?

Is anyone elses Three network down or running slow ? @ThreeUK @ThreeUKSupport

@ThreeUKSupport It’s been like this months and I tried all the solutions to fix it and nothing works G46 8JG

@aamer_aliii @ThreeUK These donkeys have some **** network, my dumbass signed upto a 2 year prison sentence with these man.

@thekinaton @ThreeUK Hey Jason, I know understand what you meant, Three are an utter pile of **** who can't resolve in 24 hours what other networks do in less than 30 seconds

@ThreeUKSupport ....5). when I try to access your support pages you immediately log me out. ive now spent several hours over the past day dealing with this with things only going from bad to worse. Ive had the service less than 48 hours. I will be returning it the package....

@ThreeUKSupport ....Dropped to less than 100kbps , yeah your reading that right. 3). the adult content filter is still in place after the 24 hours have passed 4). the support channel is no longer accessible due to the bad cert you've dumped on my machine....

@ThreeUKSupport @ThreeUKSupport Hey guys, im sorry but this is going from bad to worse, this is going to be a long one, here goes. 1). You've now dumped a bad certificate onto my machine that is causing access problems to lots of websites. 2). the great speed I complemented you on has now...

No deadlock letter, no response from @ThreeUK @ThreeUKSupport time for the ombudsman. Disappointing customer service