3 (Three) Outage Report in Welshpool, Sir Powys, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Welshpool, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welshpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Welshpool, Wales
Latest outage, problems and issue reports in Welshpool and nearby locations:
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Cliff Braham
(@cliffinwales) reported
from
Caersws, Wales
@ThreeUKSupport You know when you are with the wrong Network when A The Engineer guy tries to intimidate the customer, B When the customer knows more about telecoms than the expert. C When you get a better download speed 7mb on 3g than the 3mb on 4g D When you're told tough
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martyn wilde
(@wilde69) reported
from
Newtown and Llanllwchaiarn, Wales
@ThreeUKSupport Iv got in touch 4 times and just go through the same process of being passed from one department to the next having to explain the whole situation over and over!!! So if I just cancel my contract then you will have no option but to send me any outstanding balance then I’ll go EE
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Cliff Braham
(@cliffinwales) reported
from
Caersws, Wales
@ThreeUKSupport No I was told that basically Suck it up buttercup. The service is is minimal at this location even after originally being told it was good. The gent who I was told was at first a engineer then later I learned was nothing of the kind. Told me that even though showing engineering
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martyn wilde
(@wilde69) reported
from
Newtown and Llanllwchaiarn, Wales
@ThreeUKSupport No, just said that I can go to my bank a do a balance request or something but no bank where I live and why should I go out of my way to resolve a problem they have made! I would be £400 up now if I charged them for my time spent trying to get my money back!#cancelingmycontract
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Cliff Braham
(@hafren_trader) reported
from
Caersws, Wales
@ThreeUK If I haven't had a proper WiFi service for at least six months. If I have contacted you weekly and get spun off. If I get the same message on the app about you are doing work for 6 months. Download average 5mb upload ha ha. If a Telecoms engineer tells me at my postcode
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CliffB
(@CliffBraham57) reported
from
Caersws, Wales
@ThreeUKSupport Hello any idea when the big network build is going to be done in SY17 been 5 weeks now. With hardly internet?
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martyn wilde
(@wilde69) reported
from
Newtown and Llanllwchaiarn, Wales
@ThreeUK has the worst customer service I have ever dealt with!!!!
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solaaa
(@IgeSolente90) reported
from
Welshpool, Wales
@ThreeUK... Siege finally over since 25th of June. Thanks Vivik the lovely customer service guy that help sort the problem out. I want to believe this is a one off horrible experience from 3 Network.
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Cliff Braham
(@cliffkbraham) reported
from
Caersws, Wales
@ThreeUK Its good to see that after a year + of crap service average 5mb on our ha ha unlimited WiFi. And a lovely letter say We are upgrading in SY175HA, was ok for 3 days then suprise back to crap. Thank God only 6 months left on the Contract and no more 3 bloody marvellous 🤡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Jackson
(@ClareCjackson71) reported
@ThreeUK @SamsungUK @GadgetsBoy Love the fact you promote things but can’t even fix your crappy network!!!
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♡ Hayley ♡
(@xxxxHLxxxx) reported
@ThreeUKSupport @ThreeUK can u PLEASE ACKNOWLEDGE AND FIX YOUR APP AND WEBSITE .... my WI-FI got delivered today and I want to set it up!!!
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Sami Brett
(@SamB_27) reported
@ThreeUKSupport Hi Kim, tried this they couldn’t find my account from phone number or address so refused to take my complaint. I quoted your complaint page but he just said he couldn’t help me. Can I not email my complaint in?
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Sam & Steve Vaughan
(@SamandSteveV) reported
@ThreeUKSupport I'm trying without success to get someone on live chat. I cannot access my3 and when I reset password I never receive a text or email.
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♡ Hayley ♡
(@xxxxHLxxxx) reported
@ThreeUKSupport any chance u could fix your website and app so I can get my WiFi up and running !!!!
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Scott Kreiner
(@SkKreiner) reported
@ThreeUKSupport Yeah on the app it's just saying "oops something went wrong" aftwr inputting my password and just stays on that page. Website just says it's down for maintenance but it's been saying that for months
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Seid Mohammed
(@Seidbest) reported
@ThreeUKSupport I use 3 network. For the last two days i couldn't make a single call and instead i got an automatic message "you can no longer dial 153 from your three handset. please redial using 118 313 to connect to the three international directory service." Help?
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Dean Marsh™
(@deanrmarsh) reported
@ProTraderWes @ThreeUKSupport Apparently not, since they switched to 5G my 4G is just shocking ongoing for nearly 18 months I'm literally down the street from the mast. Never had a problem in previous 5 years. Off course they're denying it's their issue. If I stick an EE/O2 SIM in my phone, no problems at all
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Sam Blenkinsopp
(@sam_blenk) reported
@ThreeUKSupport there is yet to be a clear explanation. the compensation offered doesn't take into account the damage this has had on my work + that can't contact my family when we're in a pandemic and forced apart, not to mention the amount of time ive spent chasing ur team to get this resolved
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Osei
(@Osei63637361) reported
@ThreeUKSupport I have been waiting for my network problem to be fixed for the past 3 weeks, after I was told it would be sorted d I 48 hours, I want to know how the issue will be resolved promptly, as I have now been without proper means of communication since 31 Dec 2020