3 (Three) Outage Report in Welshpool, Sir Powys, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Welshpool, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welshpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Welshpool, Wales
Latest outage, problems and issue reports in Welshpool and nearby locations:
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Cliff Braham
(@cliffinwales) reported
from
Caersws, Wales
@ThreeUKSupport No I was told that basically Suck it up buttercup. The service is is minimal at this location even after originally being told it was good. The gent who I was told was at first a engineer then later I learned was nothing of the kind. Told me that even though showing engineering
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Cliff Braham
(@hafren_trader) reported
from
Caersws, Wales
@ThreeUK If I haven't had a proper WiFi service for at least six months. If I have contacted you weekly and get spun off. If I get the same message on the app about you are doing work for 6 months. Download average 5mb upload ha ha. If a Telecoms engineer tells me at my postcode
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Cliff Braham
(@cliffinwales) reported
from
Caersws, Wales
@ThreeUKSupport You know when you are with the wrong Network when A The Engineer guy tries to intimidate the customer, B When the customer knows more about telecoms than the expert. C When you get a better download speed 7mb on 3g than the 3mb on 4g D When you're told tough
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Cliff Braham
(@cliffkbraham) reported
from
Caersws, Wales
@ThreeUK Its good to see that after a year + of crap service average 5mb on our ha ha unlimited WiFi. And a lovely letter say We are upgrading in SY175HA, was ok for 3 days then suprise back to crap. Thank God only 6 months left on the Contract and no more 3 bloody marvellous 🤡
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martyn wilde
(@wilde69) reported
from
Newtown and Llanllwchaiarn, Wales
@ThreeUK has the worst customer service I have ever dealt with!!!!
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CliffB
(@CliffBraham57) reported
from
Caersws, Wales
@ThreeUKSupport Hello any idea when the big network build is going to be done in SY17 been 5 weeks now. With hardly internet?
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solaaa
(@IgeSolente90) reported
from
Welshpool, Wales
@ThreeUK... Siege finally over since 25th of June. Thanks Vivik the lovely customer service guy that help sort the problem out. I want to believe this is a one off horrible experience from 3 Network.
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martyn wilde
(@wilde69) reported
from
Newtown and Llanllwchaiarn, Wales
@ThreeUKSupport No, just said that I can go to my bank a do a balance request or something but no bank where I live and why should I go out of my way to resolve a problem they have made! I would be £400 up now if I charged them for my time spent trying to get my money back!#cancelingmycontract
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martyn wilde
(@wilde69) reported
from
Newtown and Llanllwchaiarn, Wales
@ThreeUKSupport Iv got in touch 4 times and just go through the same process of being passed from one department to the next having to explain the whole situation over and over!!! So if I just cancel my contract then you will have no option but to send me any outstanding balance then I’ll go EE
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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samantha fisher
(@fisherr_x) reported
@ThreeUKSupport Yea still not working
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Tim Dean
(@timdean92) reported
@ThreeUKSupport I recently received a Huawei 4G +MiFi but despite the website saying my postcode has very good service in & outdoors, I am unable to even load a webpage on my laptop using it. Am I able to return this without being charged anything as it is not fit for purpose?
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Nick Rosenthal
(@nickrosenthal) reported
I had two very different customer service experiences on Friday, with two different phone companies. My mobile provider bent over backwards to be helpful and to exceed expectations - thank you @ThreeUK My VOIP provider, on the other hand ....
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RG
(@rustyg100) reported
@ThreeUKSupport I’ve had it for less than 1 year. It’s an iPhone 7 It’s fine. Your operative made it clear that you wouldn’t help so I’ll be changing provider
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hamza chucha
(@hamza_chucha) reported
@ThreeUKSupport I have never agreed to any contract at £25 monthly line rental
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Adam McEvoy
(@adammcevoy) reported
@ThreeUKSupport That could be 8 months in a 24 month multi thousand pound contract whilst your website clearly states you support it. I have 100% been missold to. Do you have a way to reimburse me for this?
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Maybe: Jojo
(@iswearthatsjojo) reported
@PLAYGIRLCRB @ThreeUKSupport They’re the ******* worst! 🙃 imagine having to still pay for your contract even though it’s finished but it’s your fault for not telling them it’s over
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La. 🏳️🌈
(@Mr_ChRiSsI_X) reported
@callum_gx @ThreeUK @ThreeUKSupport Three are awful atm!
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Ash UK 🇺🇸🇬🇧
(@Ashuk2020) reported
@ThreeUKSupport How patronising lol I’m not deranged and fully aware of how IVR systems work - but none of the options route you to CS. I asked you to try for yourself but never mind.
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Ash UK 🇺🇸🇬🇧
(@Ashuk2020) reported
@ThreeUKSupport Absolutely everything. - Was told my number would port in minutes as I have an iphone, when this is simply not the case - The only way to talk to customer services is by speaking to your cancellations team first, who then transfer once security is verified 3-4 times. Shocking