3 (Three) Outage Report in Welshpool, Sir Powys, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Welshpool, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welshpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Welshpool, Wales
Latest outage, problems and issue reports in Welshpool and nearby locations:
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martyn wilde
(@wilde69) reported
from
Newtown and Llanllwchaiarn, Wales
@ThreeUK has the worst customer service I have ever dealt with!!!!
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Cliff Braham
(@cliffinwales) reported
from
Caersws, Wales
@ThreeUKSupport No I was told that basically Suck it up buttercup. The service is is minimal at this location even after originally being told it was good. The gent who I was told was at first a engineer then later I learned was nothing of the kind. Told me that even though showing engineering
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CliffB
(@CliffBraham57) reported
from
Caersws, Wales
@ThreeUKSupport Hello any idea when the big network build is going to be done in SY17 been 5 weeks now. With hardly internet?
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martyn wilde
(@wilde69) reported
from
Newtown and Llanllwchaiarn, Wales
@ThreeUKSupport No, just said that I can go to my bank a do a balance request or something but no bank where I live and why should I go out of my way to resolve a problem they have made! I would be £400 up now if I charged them for my time spent trying to get my money back!#cancelingmycontract
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Cliff Braham
(@hafren_trader) reported
from
Caersws, Wales
@ThreeUK If I haven't had a proper WiFi service for at least six months. If I have contacted you weekly and get spun off. If I get the same message on the app about you are doing work for 6 months. Download average 5mb upload ha ha. If a Telecoms engineer tells me at my postcode
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martyn wilde
(@wilde69) reported
from
Newtown and Llanllwchaiarn, Wales
@ThreeUKSupport Iv got in touch 4 times and just go through the same process of being passed from one department to the next having to explain the whole situation over and over!!! So if I just cancel my contract then you will have no option but to send me any outstanding balance then I’ll go EE
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Cliff Braham
(@cliffinwales) reported
from
Caersws, Wales
@ThreeUKSupport You know when you are with the wrong Network when A The Engineer guy tries to intimidate the customer, B When the customer knows more about telecoms than the expert. C When you get a better download speed 7mb on 3g than the 3mb on 4g D When you're told tough
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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mac77
(@mac7722975336) reported
@ThreeUKSupport The letter stated that they (Customer Protection Team) couldn't "give a precise date of reactivation" but that they were "working to address this as quickly as possible".
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Elaina Glossop-Templeton
(@ElainaGlossop) reported
@ThreeUKSupport Thank you but I really want to cancel, I just don't seem to be able to. Everytime I phone up and they transfer me to the cancellation team, it cuts off! So infuriating!
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Julie Wilson
(@JulieWi74303676) reported
@ThreeUKSupport So annoyed. Missed ONE bill payment, & account sent to debt company. Paid bill to debt company and nobody from Three has a record of my payment! told to phone finance team, I can't! You've cut off my bloody phone. Great customer service!!!!
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mae
(@maellekabore) reported
@ThreeUKSupport Why can’t the complaint team, who I’ve spoken to about this repeatedly, find the time to email me directly so we can have a conversation that’s not tied to availability and that doesn’t require me to re-explain it to someone new ever time? I can’t stress enough that I have spent-
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PicturePerfectPro
(@PictPerfectPro) reported
@ThreeUKSupport I am a three customer with a different number and a much lower plan
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rachel sharp
(@sharpie692009) reported
@ThreeUK why do you keep deleting my comments on tweets telling people how utterly crap your customer services are????
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Gareth Bowen
(@GarethBowen2) reported
@ThreeUKSupport Just come off the phone to the Network support team, they are telling me there's nothing wrong with a drop in speeds from 30-35Mbps to <10Mpbs and network is working as designed?? I'm 700mfrom a 3 mast and have had steady speeds until the last week?
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andy stout
(@andyspurs2) reported
What does it take to get a response from @ThreeUKSupport , Do you have to post at how crap they are at Customer Service or should that be lack of, Any Ideas?
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Julie Wilson
(@JulieWi74303676) reported
@ThreeUKSupport please can someone help me I'm getting nowhere with live chat.
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james marshall
(@jamesma34307397) reported
from
Spalding, England
@adrian1farrell @ThreeUK Partly my fault I cropped it down too much