3 (Three) Outage Report in Welshpool, Sir Powys, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Welshpool, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welshpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (25%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Welshpool, Wales
Latest outage, problems and issue reports in Welshpool and nearby locations:
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Cliff Braham
(@cliffinwales) reported
from
Caersws, Wales
@ThreeUKSupport You know when you are with the wrong Network when A The Engineer guy tries to intimidate the customer, B When the customer knows more about telecoms than the expert. C When you get a better download speed 7mb on 3g than the 3mb on 4g D When you're told tough
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CliffB
(@CliffBraham57) reported
from
Caersws, Wales
@ThreeUKSupport Hello any idea when the big network build is going to be done in SY17 been 5 weeks now. With hardly internet?
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Cliff Braham
(@hafren_trader) reported
from
Caersws, Wales
@ThreeUK If I haven't had a proper WiFi service for at least six months. If I have contacted you weekly and get spun off. If I get the same message on the app about you are doing work for 6 months. Download average 5mb upload ha ha. If a Telecoms engineer tells me at my postcode
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Cliff Braham
(@cliffinwales) reported
from
Caersws, Wales
@ThreeUKSupport No I was told that basically Suck it up buttercup. The service is is minimal at this location even after originally being told it was good. The gent who I was told was at first a engineer then later I learned was nothing of the kind. Told me that even though showing engineering
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martyn wilde
(@wilde69) reported
from
Newtown and Llanllwchaiarn, Wales
@ThreeUK has the worst customer service I have ever dealt with!!!!
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Cliff Braham
(@cliffkbraham) reported
from
Caersws, Wales
@ThreeUK Its good to see that after a year + of crap service average 5mb on our ha ha unlimited WiFi. And a lovely letter say We are upgrading in SY175HA, was ok for 3 days then suprise back to crap. Thank God only 6 months left on the Contract and no more 3 bloody marvellous 🤡
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solaaa
(@IgeSolente90) reported
from
Welshpool, Wales
@ThreeUK... Siege finally over since 25th of June. Thanks Vivik the lovely customer service guy that help sort the problem out. I want to believe this is a one off horrible experience from 3 Network.
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martyn wilde
(@wilde69) reported
from
Newtown and Llanllwchaiarn, Wales
@ThreeUKSupport Iv got in touch 4 times and just go through the same process of being passed from one department to the next having to explain the whole situation over and over!!! So if I just cancel my contract then you will have no option but to send me any outstanding balance then I’ll go EE
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martyn wilde
(@wilde69) reported
from
Newtown and Llanllwchaiarn, Wales
@ThreeUKSupport No, just said that I can go to my bank a do a balance request or something but no bank where I live and why should I go out of my way to resolve a problem they have made! I would be £400 up now if I charged them for my time spent trying to get my money back!#cancelingmycontract
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael J
(@RachaelJ1984) reported
@ThreeUKSupport I received a managers call back ant that is what I was told... this was done by you customer relations team. I was told the next steps would be the ombudsman. From what I see your team are stealing phones from customers and charging them
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Baz
(@MoetTheDog) reported
@ThreeUKSupport Thank you, its a shame covid killed customer service. Not phoning around looking for your stock but thanks for the suggestion
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AliannY
(@aliann_y) reported
@ThreeUKSupport I’m in Mexico City and trying to add a data passport. The link texted doesn’t work, goes to a landing page with no data passport option. Stuck not able to use my phone without it, and can’t get through on 333 to anyone live. Help??
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Adam
(@Adam_R1988) reported
@ThreeUKSupport Still not fixed, so a time would be good as afternoon is not very helpful. I have just cancelled my Direct Debit and sent a letter to Ofcom as this is appalling service for a new customer.
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Rachael J
(@RachaelJ1984) reported
@ThreeUKSupport On Tuesday I got this call back and the manager said they will not be sending out a new phone. I asked to cancel the contract as I never recieve the device I was told I would have to pay for the rest of the contract as they would need the device back
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Rachael J
(@RachaelJ1984) reported
@ThreeUKSupport @ThreeUK @dpd_uk I am actually disgusted with these companies. Last week I upgraded my phone the package came with no phone in the box I called and made a complaint again they sent out a package this time with a bottle of radox inside
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Lu
(@LuSchmoo) reported
@jokeoil @ThreeUKSupport Hello, please add a photo description with a transcription of the text for me to work out what the text says and then I may be able to help in some ways. If I can’t, sending Apple support a direct message through Twitter might also be a good idea.
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Kimberley Sanders
(@kimbojs1986) reported
@ThreeUKSupport Hi, still having issues with this and I am unable to use the link you sent earlier
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Matty 🙋🏻♂️
(@TruckerNCFC) reported
@ThreeUKSupport It’s various locations across Norfolk and Suffolk - sadly not just one postcode. I pay a lot of money for a service… which I don’t get. It really is frustrating when it’s daily
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Mark 🌳🔴 🏴🇬🇧🇺🇦
(@MarkClemens20) reported
@ThreeUKSupport Thanks Mark NG area, I have been all over today and nothing! I’ve had enough of 3’s poor signal and where I live in NG12 5ND it is just shocking!