3 (Three) Outage Report in Welshpool, Sir Powys, Wales
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Welshpool, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Welshpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at 3 (Three)
3 (Three) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Welshpool, Wales
Latest outage, problems and issue reports in Welshpool and nearby locations:
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Cliff Braham
(@cliffinwales) reported
from
Caersws, Wales
@ThreeUKSupport No I was told that basically Suck it up buttercup. The service is is minimal at this location even after originally being told it was good. The gent who I was told was at first a engineer then later I learned was nothing of the kind. Told me that even though showing engineering
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CliffB
(@CliffBraham57) reported
from
Caersws, Wales
@ThreeUKSupport Hello any idea when the big network build is going to be done in SY17 been 5 weeks now. With hardly internet?
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Cliff Braham
(@cliffkbraham) reported
from
Caersws, Wales
@ThreeUK Its good to see that after a year + of crap service average 5mb on our ha ha unlimited WiFi. And a lovely letter say We are upgrading in SY175HA, was ok for 3 days then suprise back to crap. Thank God only 6 months left on the Contract and no more 3 bloody marvellous 🤡
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martyn wilde
(@wilde69) reported
from
Newtown and Llanllwchaiarn, Wales
@ThreeUKSupport Iv got in touch 4 times and just go through the same process of being passed from one department to the next having to explain the whole situation over and over!!! So if I just cancel my contract then you will have no option but to send me any outstanding balance then I’ll go EE
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Cliff Braham
(@cliffinwales) reported
from
Caersws, Wales
@ThreeUKSupport You know when you are with the wrong Network when A The Engineer guy tries to intimidate the customer, B When the customer knows more about telecoms than the expert. C When you get a better download speed 7mb on 3g than the 3mb on 4g D When you're told tough
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solaaa
(@IgeSolente90) reported
from
Welshpool, Wales
@ThreeUK... Siege finally over since 25th of June. Thanks Vivik the lovely customer service guy that help sort the problem out. I want to believe this is a one off horrible experience from 3 Network.
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martyn wilde
(@wilde69) reported
from
Newtown and Llanllwchaiarn, Wales
@ThreeUKSupport No, just said that I can go to my bank a do a balance request or something but no bank where I live and why should I go out of my way to resolve a problem they have made! I would be £400 up now if I charged them for my time spent trying to get my money back!#cancelingmycontract
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Cliff Braham
(@hafren_trader) reported
from
Caersws, Wales
@ThreeUK If I haven't had a proper WiFi service for at least six months. If I have contacted you weekly and get spun off. If I get the same message on the app about you are doing work for 6 months. Download average 5mb upload ha ha. If a Telecoms engineer tells me at my postcode
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martyn wilde
(@wilde69) reported
from
Newtown and Llanllwchaiarn, Wales
@ThreeUK has the worst customer service I have ever dealt with!!!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Morrall
(@MMorrall17262) reported
@dshensmith @ThreeUK Give them hell, pity you have just admitted they haven't caused you damage. Apply for something on credit, quick !
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Cat a tac
(@cattatackk) reported
@laura74580677 @ThreeUK @coopuk Ive seen a few posts like this recently about three. Thats so awful to do to people. I was going to switch later this year but i wont after i keep seeing stuff like this. Hope you get it sorted!
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Stef The Alter Nerd
(@StefAlterNerd) reported
@dshensmith @ThreeUK I left @ThreeUK because I also found their service to be severely lacking! Unfortunately I am not surprised you are having issues with them as well. I will be cheering you on from Yorkshire as you (legally) kick their ***!!!
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Brett Schofield
(@brett_1995) reported
@ThreeUKSupport When the problem is clearly something to do with the masts in this area. I’ll just say what I think it is is, it’s something to do with the backhaul between the masts! Live chat can’t find the problem, the engineers did something last time that temporarily fixed it as…
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M.L.
(@_Jac_11) reported
The @ThreeUK network has to be the worst network for mobile data I’ve ever encountered. Everywhere I go in the camper van, I try to connect, and it’s either crap or non existent. Check their site and they say ‘we are fixing a problem in this area’ - It’s every fecking area, ffs.
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ZenPowersGaming
(@ZenPowersGaming) reported
@dshensmith @ThreeUK ****, I have Three for my cell phone service. Damn it!
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Colin Samson
(@ColinSamso72723) reported
@dshensmith @ThreeUK I have the same issue with Vodafone. Left in March, paid up to April, and they are still sending me bills.
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James Garfield
(@jrbgarfield) reported
@dshensmith @ThreeUK I"d second the **** signal part. What's more, if you leave, you're then perpetually bombarded with calls from a myriad of different anonymous numbers offering you Three deals.
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EyeballKidd 4
(@Eyeballkidd4) reported
@dshensmith @ThreeUK I had terrible problems with them a couple of years ago when I cancelled my contract after the term was up. They called in a debt recovery company on a debt I didn't owe without warning.
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Ed
(@EddieBullseye) reported
@dshensmith @ThreeUK Once got a three phone some years back and handed it back to them within a week it was so bad.