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3 (Three)

3 (Three) Outage Report in Edinburgh, Scotland

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH7 , EH4 , EH11 , EH8 , EH13 , EH16 and EH5 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 54% Internet (54%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Bonnyrigg, Rosyth, and Dunfermline.

CityProblem TypeReport Time
Edinburgh Phone 1 day ago
Edinburgh Total Blackout 3 days ago
Edinburgh Total Blackout 3 days ago
Edinburgh Total Blackout 3 days ago
Edinburgh Total Blackout 3 days ago
Edinburgh Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • davidgrierson70
    le_deej (@davidgrierson70) reported from Edinburgh, Scotland

    @ThreeUKSupport Thanks for the reply. Managed to get some online chat support this morning and it turns out my number has been ported to another network. I don't know why.

  • kevocateur
    Kevin (@kevocateur) reported from Edinburgh, Scotland

    @ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!

  • AGDun_162
    Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @ThreeUKSupport what is going on with your network AGAIN! Numerous times I have reported shoddy network speeds on your 4G Home Broadband . And I don't want to hear lame excuses about "Work Being Carried Out" when that simply isn't the case. EH6 area (Leith)

  • itskatherinealy
    Katherine Aly (@itskatherinealy) reported from Edinburgh, Scotland

    Not that you didn’t know, but I gotta say absolutely awful customer service @ThreeUK - advisors hanging up, playing music while chatting to their pals instead of replying to you on the phone, miscommunication between departments.. looking for a new provider now! #badservice

  • MTraill
    Michael Traill (@MTraill) reported from Edinburgh, Scotland

    @ThreeUKSupport Has not resolved the issue

  • RussellSmith07
    Russell Smith (@RussellSmith07) reported from Edinburgh, Scotland

    @ThreeUKSupport Again pathetic customer service. I need a call back.

  • WolfVlogsLife
    WOLF (@WolfVlogsLife) reported from Edinburgh, Scotland

    @ThreeUKSupport I'm going to have to end my broadband contract due to you breaking it. Its been months still no LG TV. When I get in contact with customer service its same old its 10working days away. Maybe time to sue not paying for goods I've not received

  • KyleSlorance
    Kyle Slorance (@KyleSlorance) reported from Musselburgh, Scotland

    @ThreeUKSupport The signal hasn’t been great since Thursday morning and 3G isn’t much better due to the Mifi hub being indoors

  • AGDun_162
    Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @ThreeUKSupport your services are down again in EH6 area of Edinburgh.. Im lucky if I can get 1.0 Mbps SORT IT PLEASE

  • mel_robbo
    Mel Robbo (@mel_robbo) reported from Edinburgh, Scotland

    @ThreeUKSupport not able to text from my phone or receive any. Is there an issue in EH6?

  • lotternine
    Charlotte L. 🏳️‍🌈 (@lotternine) reported from Edinburgh, Scotland

    @ThreeUKSupport Nah, still not working - exact same problem

  • melvvvvkk
    Melville King (@melvvvvkk) reported from Dunfermline, Scotland

    @ThreeUKSupport So I’ve to do without service until the 8th of September? Great service .

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    @comer_georgina @ThreeUK @ThreeUKSupport It’s Facebook and Instagram that are down just now. Only showing partial feeds. Doing the same on wifi here.

  • RussellSmith07
    Russell Smith (@RussellSmith07) reported from Edinburgh, Scotland

    Horrendous lack of customer service from @ThreeUKSupport completely faceless and unwilling if to provide support despite an issue being their error. I would appreciate a message back.

  • AGDun_162
    Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!

  • photomadmichael
    Michael Higgins (@photomadmichael) reported from Queensferry, Scotland

    @ThreeUKSupport It’s all good Kim, panic over I switched the phone off and on again problem solved lol

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport Huawei 4g router 3 Pro. There are no updates pending and I've restarted the machine (again!), but now I'm being told that there's no Internet connection over WiFi. This started yesterday and is causing me major problems with my work.

  • photomadmichael
    Michael Higgins (@photomadmichael) reported from Edinburgh, Scotland

    @ThreeUKSupport any known issues in Edinburgh at the moment? As I can’t make calls 😬

  • itskatherinealy
    Katherine Aly (@itskatherinealy) reported from Edinburgh, Scotland

    @6BROWNIN @ThreeUK You should! Everyone kept telling me how bad they are but I haven’t had an issue until the time I actually needed their help with something important.. good luck!

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport are there network issues in EH11 2NQ? My WiFi signal is so bad, it's not even registering on a speed test and it's greatly affecting me being able to work.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • christopherw
    Chris Woods (@christopherw) reported

    @ThreeUK hello, I'm considering buying the Xperia 1 Mk. 3 when it's released in the UK later this month. Will you support WiFi calling, VoLTE, HD Voice, mmWave and full 5G bands and so on at release? Also, any plans to retail the handset?

  • timporteruk
    Tim Porter (@timporteruk) reported

    @ThreeUKSupport I've already had this chat which confirmed the issue was your side with the share rate and not our side with a technical issue! You were pushing this to your second tech team to look into this further and this is not being done!!

  • I_Salute_Cheryl
    ♡Emily♡ (@I_Salute_Cheryl) reported

    @ThreeUKSupport No but I’ve never done anything to reach my “spend limit” my messages, calls and data are all unlimited and I have no extra charges this month either

  • Appliance_Test
    London Appliance Testing (@Appliance_Test) reported

    @Kourdoullou @ThreeUKSupport Their customer service can't give a date 10 days now and they still don't know So how do the Twitter team know a date or are they just throwing out a random date to try and shut us up

  • timporteruk
    Tim Porter (@timporteruk) reported

    @ThreeUKSupport And as such I then never get confirmation that I can cancel without being charged the exit fee.

  • brndnxiii
    brndn (@brndnxiii) reported

    @ThreeUKSupport I live in NW London and I’ve been experiencing a disastrous 4G connection for a couple hours. I can’t even open any page on Safari and most apps won’t load due to bad connection. What’s happening?

  • pickled_tinker
    Grody (@pickled_tinker) reported

    @ThreeUK you should honestly be embarrassed about your network's performance!! 3/0.2 at 2000ms pings is not only atrocious, but makes O2's ****** 3rd world network stomp all over you. SO23 9LJ Has been **** since the very first day. @Ofcom should forbid your 5G rollouts.

  • timporteruk
    Tim Porter (@timporteruk) reported

    Thinking outside the box, I discovered that @ThreeUK were offering a 4G home broadband service. I checked on their site, and it confirmed that the 4G coverage was VERY GOOD in the area.

  • timporteruk
    Tim Porter (@timporteruk) reported

    @ThreeUKSupport Read the above. The issue was not a technical issue our side but a problem your side which you don't seem to be prioritising. What more can I do to get you to take action and look deeper into this matter?? If you cannot do this then let her cancel without charging the exit fee!

  • pickled_tinker
    Grody (@pickled_tinker) reported

    Also, what option do I use on your pathetic customer services number. I hit 4 for other and the 4 options are friggen useless. Seriously, @ThreeUK have you taken onboard the scum baggery of O2, because if you have, god help you.