3 (Three) outages and service status in Edinburgh, Scotland
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 5 outage signals in the last 24 hours around Edinburgh, including 5 direct reports.
- The most common problems reported in this area mention Total Blackout, Internet, and E-mail.
- The most recent signal from this area was received May 24, 10:52 AM GMT+1.
- Total Blackout (75%)
- Internet (17%)
- E-mail (4%)
- Phone (4%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH14 , EH6 , EH7 , EH4 , EH8 , EH13 and EH11 .
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at 3 (Three)
3 (Three) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Dunfermline, and Bonnyrigg.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 3 minutes ago |
|
Edinburgh
|
Total Blackout | 7 minutes ago |
|
Edinburgh
|
Total Blackout | 13 minutes ago |
|
Edinburgh
|
Total Blackout | 20 minutes ago |
|
Edinburgh
|
Total Blackout | 21 hours ago |
|
Edinburgh
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Russell Smith (@RussellSmith07) reported from Edinburgh, Scotland@ThreeUKSupport Again pathetic customer service. I need a call back.
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Katherine Aly (@itskatherinealy) reported from Edinburgh, Scotland@6BROWNIN @ThreeUK You should! Everyone kept telling me how bad they are but I haven’t had an issue until the time I actually needed their help with something important.. good luck!
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John M Hunt (@Johnmhunt) reported from Edinburgh, ScotlandI spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2
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chlo ♡ (@cholehen) reported from Edinburgh, Scotland@ThreeUKSupport I’m looking for prices on an early upgrade. I don’t have the time to sit on the phone but every time I start a live chat the systems are down :(
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Michael Higgins (@photomadmichael) reported from Queensferry, Scotland@ThreeUKSupport It’s all good Kim, panic over I switched the phone off and on again problem solved lol
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le_deej (@davidgrierson70) reported from Edinburgh, Scotland@ThreeUKSupport My number no longer seems to be registered on network and I can't access my account online as you're Experiencing Technical Difficulties. What's going on?
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Mel Robbo (@mel_robbo) reported from Edinburgh, Scotland@ThreeUKSupport not able to text from my phone or receive any. Is there an issue in EH6?
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Joao R. Carraro (@john_rafa) reported from Edinburgh, Scotland@ThreeUKSupport Very slow connection as shown on the speed test. A friend also on three is experiencing the same. It's as bad as yesterday. Just improved in the evening. Can't load anything.
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Mel Robbo (@mel_robbo) reported from Edinburgh, Scotland@ThreeUKSupport Hi, I am trying to find out if my phone has WiFi calling enabled but the info for Oneplus 7T is blank on device support. Can you help?
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matt Steedman - (@Mattsteedman) reported from Edinburgh, Scotland@ThreeUK @ThreeUKSupport . Just 48 hours I was singing your praises to a few of my mates asking why they were staying with a rival network. I told them three was the way forward and then you go & let me down like this. Looks like finally it’s working but let’s not fight again pls
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doris (@DX_1) reported from Edinburgh, Scotland@ThreeUK @metwhine aye, maybe quit being sarcastic on twitter for a while and actually respond to customers having issues. idiots.
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David Taylor (@gm8arv) reported from Edinburgh, Scotland@ThreeUKSupport Kirsty, I have neither three phone, nor a three home service. I have an iPad with a 200 MB/month SIM, and I would like to check the usage. With Wi-Fi disabled, mobile data enabled 192.168.0.1 just times out. You are apparently sending a text to my iPad, which cannot receive it
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Stuart Gray (@Bighenbroon) reported from Kirkcaldy, Scotland@ThreeUKSupport what's the issue with service in the KY1 area? Has been dropping in and out all day with internet and phone signal
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Sharon ritchie (@sharonrit123) reported from Tranent, Scotland@ThreeUK , three instant chats with 3 advisors about the lack of service, every time they “transfer” me to customer relations no one ever answers!!!! Terrible way to treat a very loyal and multi contract customer! 😡
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Russell Smith (@RussellSmith07) reported from Edinburgh, ScotlandHorrendous lack of customer service from @ThreeUKSupport completely faceless and unwilling if to provide support despite an issue being their error. I would appreciate a message back.
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Steph Munro (@StephMunroxx) reported from Edinburgh, Scotland@ThreeUKSupport Not particularly, just seem to have poor service with both
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Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland@Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.
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𝔸𝕕𝕒𝕞 𝕂𝕣𝕦𝕔𝕫𝕖𝕜 (@AdzKru82) reported from Eskbank, ScotlandNever been more happy about having a dual SIM phone, o2 I dunno what's going on with your wifi but its shocking in these parts, THREE you've not been much better. But you're working now. @ThreeUK @O2
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Kevin (@kevocateur) reported from Edinburgh, Scotland@ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!
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Melville King (@melvvvvkk) reported from Dunfermline, Scotland@ThreeUKSupport So I’ve to do without service until the 8th of September? Great service .
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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onerealbeanie (@onerealbeanie) reported@ThreeUK I live in County Durham. CS on 333 told me that there is a long standing issue in my area that Three can't fix due to "network limitations". Why do you sell services to County Durham residents when you refuse to fix issues, take ownership and provide explanations?
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elizabeth Brown (@Elizabethjagb) reported@LynRose2020 @ThreeUK It’s not working for me either , can’t call anyone and data is not working
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Rod Pascoe (@RodPascoe) reported@ThreeUK , your chat service is not fit for purpose. Once you've managed to convince the AI chatbot what it actually is you need and an operator comes online they obviously juggle many chats at once as after "Hi" it took 11 minutes for the next reply and then 8 for the next.
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bob jeffray (@BobJeffray) reported@ThreeUKSupport why is it so difficult to cancel a home broadband contract?
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Ell💕 (@MrSteveBerman) reported@ThreeUK Your customer service team is actually so impolite it’s ridiculous. Train them better please
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Evonne O (@f1lover75) reported@ThreeUKSupport do need help to pay my bill but I am not happy about the non help..
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Big Nath (@E236_Nathan) reportedHey @EE wanna pay the last few months of my @ThreeUK contract up so I can leave them early, they are terrible 😞
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Alexander Bragin (@SkaterMadnes) reported@PaulRoffey1 @ThreeUK Absolutely ****. I am leaving Three due to this. Complete waste of my time
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Jono (@JonoWhoElse) reported@ThreeUKSupport Are there any issues with your mobile wifi in the north east? Keep having issues with your 5G
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Tom Gammon (@Tommyfreakintee) reported@ThreeUKSupport having a terrible experience with your live chat. Being given conflicting advice and really need some support to get something resolved. Help!?