3 (Three) Outage Report in Edinburgh, Scotland
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
The latest reports from users having issues in Edinburgh come from postal codes EH1, EH4, EH7, EH6, EH8 and EH5.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at 3 (Three)
3 (Three) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (33%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Edinburgh, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport what is going on with your network AGAIN! Numerous times I have reported shoddy network speeds on your 4G Home Broadband . And I don't want to hear lame excuses about "Work Being Carried Out" when that simply isn't the case. EH6 area (Leith)
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Katherine Aly
(@itskatherinealy) reported
from
Edinburgh, Scotland
@6BROWNIN @ThreeUK You should! Everyone kept telling me how bad they are but I haven’t had an issue until the time I actually needed their help with something important.. good luck!
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Kyle Slorance
(@KyleSlorance) reported
from
Musselburgh, Scotland
@ThreeUKSupport The signal hasn’t been great since Thursday morning and 3G isn’t much better due to the Mifi hub being indoors
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Michael Traill
(@MTraill) reported
from
Edinburgh, Scotland
@ThreeUKSupport Has not resolved the issue
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Kevin
(@kevocateur) reported
from
Edinburgh, Scotland
@ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
Horrendous lack of customer service from @ThreeUKSupport completely faceless and unwilling if to provide support despite an issue being their error. I would appreciate a message back.
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!
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Mel Robbo
(@mel_robbo) reported
from
Edinburgh, Scotland
@ThreeUKSupport not able to text from my phone or receive any. Is there an issue in EH6?
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Charlotte L. 🏳️🌈
(@lotternine) reported
from
Edinburgh, Scotland
@ThreeUKSupport Nah, still not working - exact same problem
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Michael
(@TheMichael84) reported
from
Gorebridge, Scotland
@ThreeUK do you have any plans to improve signal around Midlothian & Edinburgh? I get 1 bar max, and despite saying I have a 4G connection nothing loads. If nothing changes I'll be forced to change providers.
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le_deej
(@davidgrierson70) reported
from
Edinburgh, Scotland
@ThreeUKSupport Thanks for the reply. Managed to get some online chat support this morning and it turns out my number has been ported to another network. I don't know why.
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Melville King
(@melvvvvkk) reported
from
Dunfermline, Scotland
@ThreeUKSupport So I’ve to do without service until the 8th of September? Great service .
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le_deej
(@davidgrierson70) reported
from
Edinburgh, Scotland
@ThreeUKSupport My number no longer seems to be registered on network and I can't access my account online as you're Experiencing Technical Difficulties. What's going on?
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Katherine Aly
(@itskatherinealy) reported
from
Edinburgh, Scotland
Not that you didn’t know, but I gotta say absolutely awful customer service @ThreeUK - advisors hanging up, playing music while chatting to their pals instead of replying to you on the phone, miscommunication between departments.. looking for a new provider now! #badservice
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
@ThreeUKSupport Again pathetic customer service. I need a call back.
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WOLF
(@WolfVlogsLife) reported
from
Edinburgh, Scotland
@ThreeUKSupport I'm going to have to end my broadband contract due to you breaking it. Its been months still no LG TV. When I get in contact with customer service its same old its 10working days away. Maybe time to sue not paying for goods I've not received
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Michael Higgins
(@photomadmichael) reported
from
Queensferry, Scotland
@ThreeUKSupport It’s all good Kim, panic over I switched the phone off and on again problem solved lol
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport your services are down again in EH6 area of Edinburgh.. Im lucky if I can get 1.0 Mbps SORT IT PLEASE
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Michael Higgins
(@photomadmichael) reported
from
Edinburgh, Scotland
@ThreeUKSupport any known issues in Edinburgh at the moment? As I can’t make calls 😬
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
@comer_georgina @ThreeUK @ThreeUKSupport It’s Facebook and Instagram that are down just now. Only showing partial feeds. Doing the same on wifi here.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Ward
(@Liam_ward97) reported
@carefreechilly @ThreeUK Not even that good here in Wimbledon. May be moving to EE soon, they seem to have the best signal.
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Campsy73
(@Campsy73) reported
@ThreeUK Hey three - your website is down and I can’t make calls on my phone, nor can my partner. It says ‘your service does not allow access to this number’ What a gives?
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GH
(@G_Hughes86) reported
@dunny6times @O2 I’ve moved to @ThreeUK lately and can barely get **** all when going the match. Was the same at OT
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Kelly Linger
(@Kmlinger) reported
@ThreeUK I have spent an age on live chat in the last 2 days. My phone number has been spoofed. I am trying to change my number. I have had 50+ calls from people who have received missed calls from my number but it is not me. Someone needs to call me to help sort this out ASAP!
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Jack W
(@Jack_Wharton02) reported
@ThreeUKSupport my data isn’t working in Birmingham. Showing 3G but nothing loads, I should have 5G. Tried restarting my phone, taking out sim and resetting network settings but nothing is working. Can only get internet when connected to wifi
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Steve
(@travelred) reported
@sarahmufc93 @EE That sucks. Only advice would be don't move to @ThreeUK ,the only provider I've paid to leave mid contract when they couldn't provide a half decent signal outside... Advised me to turn off 4G on my phone as their 3G signal was better...
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LJ74
(@Judgie74) reported
@ThreeUKSupport the worst company to deal with in my entire life - shocking customer service team , who can I contact who isn’t in a call centre on the other side of the world !!
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Gordon
(@SuperSajuuk) reported
@ThreeUKSupport Hi there, I have tried this but it doesn't work. Even though I'm putting the mobile data SIM into another device [an iPhone] and navigate to the website while connected to the 3 network [no wifi], the website just keeps saying I'm not connected to 3 and to try again. 😐
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Sarah
(@sarahmufc93) reported
@travelred @EE @ThreeUK Weirdly I was going to switch to 3 as Steffan is on there and he gets perfect signal! Didn’t want to chance it with anyone else.
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Phil Davis
(@CKablooie) reported
@ThreeUKSupport But they are no different if you are a loyal customer to being a new customer.