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3 (Three)

3 (Three) Outage Report in Edinburgh, Scotland

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH7 , EH4 , EH11 , EH8 , EH13 , EH16 and EH5 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Bonnyrigg, Rosyth, and Dunfermline.

CityProblem TypeReport Time
Edinburgh Phone 15 hours ago
Edinburgh Total Blackout 2 days ago
Edinburgh Total Blackout 2 days ago
Edinburgh Total Blackout 2 days ago
Edinburgh Total Blackout 3 days ago
Edinburgh Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport are there network issues in EH11 2NQ? My WiFi signal is so bad, it's not even registering on a speed test and it's greatly affecting me being able to work.

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport Huawei 4g router 3 Pro. There are no updates pending and I've restarted the machine (again!), but now I'm being told that there's no Internet connection over WiFi. This started yesterday and is causing me major problems with my work.

  • photomadmichael
    Michael Higgins (@photomadmichael) reported from Edinburgh, Scotland

    @ThreeUKSupport any known issues in Edinburgh at the moment? As I can’t make calls 😬

  • KyleSlorance
    Kyle Slorance (@KyleSlorance) reported from Musselburgh, Scotland

    @ThreeUKSupport The signal hasn’t been great since Thursday morning and 3G isn’t much better due to the Mifi hub being indoors

  • kevocateur
    Kevin (@kevocateur) reported from Edinburgh, Scotland

    @ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport There's no issue with the payment. I've been with you around 16 years and had zero issues using all you can eat data on my phone, since I downgraded my plan & got your mobile WiFi I've had nothing but problems with my connections.

  • MTraill
    Michael Traill (@MTraill) reported from Edinburgh, Scotland

    @ThreeUKSupport Has not resolved the issue

  • AGDun_162
    Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @ThreeUKSupport your services are down again in EH6 area of Edinburgh.. Im lucky if I can get 1.0 Mbps SORT IT PLEASE

  • photomadmichael
    Michael Higgins (@photomadmichael) reported from Queensferry, Scotland

    @ThreeUKSupport It’s all good Kim, panic over I switched the phone off and on again problem solved lol

  • RussellSmith07
    Russell Smith (@RussellSmith07) reported from Edinburgh, Scotland

    Horrendous lack of customer service from @ThreeUKSupport completely faceless and unwilling if to provide support despite an issue being their error. I would appreciate a message back.

  • lotternine
    Charlotte L. 🏳️‍🌈 (@lotternine) reported from Edinburgh, Scotland

    @ThreeUKSupport Nah, still not working - exact same problem

  • AGDun_162
    Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!

  • RussellSmith07
    Russell Smith (@RussellSmith07) reported from Edinburgh, Scotland

    @ThreeUKSupport Again pathetic customer service. I need a call back.

  • itskatherinealy
    Katherine Aly (@itskatherinealy) reported from Edinburgh, Scotland

    @6BROWNIN @ThreeUK You should! Everyone kept telling me how bad they are but I haven’t had an issue until the time I actually needed their help with something important.. good luck!

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.

  • melvvvvkk
    Melville King (@melvvvvkk) reported from Dunfermline, Scotland

    @ThreeUKSupport So I’ve to do without service until the 8th of September? Great service .

  • WolfVlogsLife
    WOLF (@WolfVlogsLife) reported from Edinburgh, Scotland

    @ThreeUKSupport I'm going to have to end my broadband contract due to you breaking it. Its been months still no LG TV. When I get in contact with customer service its same old its 10working days away. Maybe time to sue not paying for goods I've not received

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    @comer_georgina @ThreeUK @ThreeUKSupport It’s Facebook and Instagram that are down just now. Only showing partial feeds. Doing the same on wifi here.

  • AGDun_162
    Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @ThreeUKSupport what is going on with your network AGAIN! Numerous times I have reported shoddy network speeds on your 4G Home Broadband . And I don't want to hear lame excuses about "Work Being Carried Out" when that simply isn't the case. EH6 area (Leith)

  • itskatherinealy
    Katherine Aly (@itskatherinealy) reported from Edinburgh, Scotland

    Not that you didn’t know, but I gotta say absolutely awful customer service @ThreeUK - advisors hanging up, playing music while chatting to their pals instead of replying to you on the phone, miscommunication between departments.. looking for a new provider now! #badservice

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • AishatA__
    Aishat (@AishatA__) reported

    @ThreeUKSupport is the network down again? Been able to make or receive phone calls and texts here in London it’s unacceptable is there going to be compensation for this?

  • JournoJenThomas
    Jen Thomas (@JournoJenThomas) reported

    @shellzenner @ThreeUKSupport I’m on o2 and never have a problem

  • britkelley86
    Dr. Brit Kelley 🏳️‍🌈 (@britkelley86) reported

    Oh @ThreeUK You can “cancel” my account and charge me another month? How magnanimous of you. Give me my ££.

  • jamesbird
    James Bird (@jamesbird) reported

    @ThreeUKSupport You’ve lost a customer of over 10 years as well as £35 in data passports. Hope it’s worth it.

  • RGP250716
    RGP (@RGP250716) reported

    @ThreeUK @ThreeUKSupport Even without storms it’s a very poor service.

  • kthanksbye__
    Z✨ (@kthanksbye__) reported

    @ThreeUK is honestly the worst

  • CRL37759057
    DXBFlyer (@CRL37759057) reported

    @ThreeUKSupport do you have issues around CM112UH area? Ping is 30 seconds with zero connectivity? I'm on Huawei CPE PRO 2 5G.

  • inyourowntime_x
    🦋 Shan 🦋 (@inyourowntime_x) reported

    @ThreeUKSupport due to the past 2 days of unable to call/receive calls are we going to be offered a discount on our bills? Missing extremely important calls due to your service is unacceptable. Surly you wouldn’t pay for something which doesn’t work?

  • britkelley86
    Dr. Brit Kelley 🏳️‍🌈 (@britkelley86) reported

    @ThreeUKSupport Apparently there’s a notice period to cancel today, which is pretty unacceptable, given that we’ve already paid you for a year to not use our account.

  • JasminPillay1
    Jasmin Pillay (@JasminPillay1) reported

    @ThreeUK can someone please contact me? Customer for over 10 years… want to pay off my contract and go to sim only. Would appreciate some assistance. So that I can stay with 3 and not leave? 🙏🏽