1. Home
  2. Companies
  3. 3 (Three)
  4. Edinburgh
3 (Three)

3 (Three) outages and service status in Edinburgh, Scotland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Apr 16, 4:04 PM GMT+1.
  • 62% Total Blackout (62%)
  • 17% Internet (17%)
  • 17% Phone (17%)
  • 3% E-mail (3%)

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH7 , EH14 , EH3 , EH4 , EH11 , EH13 and EH16 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Dunfermline, Bonnyrigg, and Rosyth.

CityProblem TypeReport Time
Edinburgh Total Blackout 4 days ago
Edinburgh Total Blackout 5 days ago
Edinburgh E-mail 6 days ago
Dunfermline Phone 6 days ago
Dunfermline Phone 6 days ago
Edinburgh Total Blackout 8 days ago

Nearby cities with recent reports

Dunfermline

2 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • john_rafa
    Joao R. Carraro (@john_rafa) reported from Edinburgh, Scotland

    @ThreeUKSupport I did even though I don't believe the problem is with my device, since yesterday I've got the very same issue and also a friend is experiencing the same here. It got better only in the evening. That's been terrible lately

  • davidgrierson70
    le_deej (@davidgrierson70) reported from Edinburgh, Scotland

    @ThreeUKSupport Thanks for the reply. Managed to get some online chat support this morning and it turns out my number has been ported to another network. I don't know why.

  • DX_1
    doris (@DX_1) reported from Edinburgh, Scotland

    @ThreeUK @metwhine aye, maybe quit being sarcastic on twitter for a while and actually respond to customers having issues. idiots.

  • gm8arv
    David Taylor (@gm8arv) reported from Edinburgh, Scotland

    @daveake @ThreeUKSupport Until recently the app Three provided allowed checking of data allowance if you were in mobile data mode on the iPad. No problem! The the app was updated “to work in Wi-Fi mode as well”. That’s when all the problems started, requiring a password and an incoming text.

  • AdzKru82
    𝔸𝕕𝕒𝕞 𝕂𝕣𝕦𝕔𝕫𝕖𝕜 (@AdzKru82) reported from Eskbank, Scotland

    Never been more happy about having a dual SIM phone, o2 I dunno what's going on with your wifi but its shocking in these parts, THREE you've not been much better. But you're working now. @ThreeUK @O2

  • davidgrierson70
    le_deej (@davidgrierson70) reported from Edinburgh, Scotland

    @ThreeUKSupport My number no longer seems to be registered on network and I can't access my account online as you're Experiencing Technical Difficulties. What's going on?

  • _wanderlustlwt
    𝕊𝕙𝕒𝕟 | (@_wanderlustlwt) reported from Edinburgh, Scotland

    @ThreeUKSupport my 4g is down and I need it for my job, this is a joke £100 a month and for the service to be down

  • shadlx
    Richard Williamson (@shadlx) reported from Edinburgh, Scotland

    @ThreeUKSupport @AndrewCruzeUK As can how rubbish your network provider is

  • fmcleanphoto
    Fiona McLean Photography (@fmcleanphoto) reported from Edinburgh, Scotland

    @ThreeUKSupport It was disappointing you gave no further reply after I showed it wasn’t the cache & offered zero help whatsoever. Fortunately I was able to find another way to get an add on that didn’t require logging in to the site. As I said, this is exactly the service I’ve come to expect.

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland

    @DMcGillivray2 @ThreeUK @Ofcom I had to threaten to report them to Ofcom Don as they guy was constantly asking me questions. He said he had never refused to give me the PAC code but just wasn’t getting round to it, demanding to know which phone, how much etc.

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport I've also tried turning the phone off and on and switching to airplane mode and back. Having no issues across town at my work, so know it's not the phone.

  • StephMunroxx
    Steph Munro (@StephMunroxx) reported from Edinburgh, Scotland

    @ThreeUKSupport Not particularly, just seem to have poor service with both

  • itskatherinealy
    Katherine Aly (@itskatherinealy) reported from Edinburgh, Scotland

    @6BROWNIN @ThreeUK You should! Everyone kept telling me how bad they are but I haven’t had an issue until the time I actually needed their help with something important.. good luck!

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    @comer_georgina @ThreeUK @ThreeUKSupport It’s Facebook and Instagram that are down just now. Only showing partial feeds. Doing the same on wifi here.

  • RussellSmith07
    Russell Smith (@RussellSmith07) reported from Edinburgh, Scotland

    @ThreeUKSupport Again pathetic customer service. I need a call back.

  • racheljryan
    Rachel (@racheljryan) reported from Edinburgh, Scotland

    @ThreeUKSupport Hi, I've had no mobile data signal since yesterday lunchtime. EH11. Any known problems? This is getting old v quickly.

  • JonInEdinburgh
    Jon (@JonInEdinburgh) reported from Edinburgh, Scotland

    @Nate_Brady @ThreeUKSupport Will do. It does seem to new customers who are having the same issue. I only joined on Thursday. I’ve uninstalled the app for now and will try downloading it again in a few days. I don’t have much faith it’ll work though!

  • john_rafa
    Joao R. Carraro (@john_rafa) reported from Edinburgh, Scotland

    @ThreeUKSupport Since I've moved to Edinburgh last December. At home even though the signal strength is between 50% - 75% I never got a decent speed. I've opened many requests for the technical support to check that but nothing changed so far.

  • paulforsyth7867
    Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland

    @Rpearson081 @RangersBoy8877 @ThreeUK @ThreeUKSupport @SkyHelpTeam @WhatsApp I want to change providers as the signal is very poor to no signal at all and that is when am in the open. Can't do this until 2021 so Three better improve or provide a reduced bill for a service am not getting.

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ProtectorLamp
    David Mather 🇺🇦 (@ProtectorLamp) reported

    @ThreeUKSupport @ThreeUK Very poor customer service. I have been chased for payment on a SIM I no longer have and did not know it was active. I am happy to pay the £25.44 but then you will reinstate the monthly bill and service which I do not want.

  • Tellychat1965
    SJB (@Tellychat1965) reported

    @ThreeUK I’ve complained about this before and I’m going to do it again. Why is your 4/5 g service in bishops Stortford town centre so bad .

  • ArunasZidonis
    Arunas Zidonis (@ArunasZidonis) reported

    Is it @Sainsbury's in Ellesmere Port jamming phone signal? Or has @ThreeUK become worse after the partnership with Vodafone?

  • PAFCrocket
    🇺🇲💚🇬🇧 (@PAFCrocket) reported

    @ThreeUKSupport my internet is down yet again !!

  • fit1anny
    fit1anny (@fit1anny) reported

    @ThreeUK Stop cutting me off when i want to cancel my broadband

  • r_head99
    Richard (@r_head99) reported

    @ThreeUKSupport I have a4g router for my son that I need to cancel but don’t have the number 07 number for customer support. Can you help me talk to someone please?

  • Placebob2
    Placebob (@Placebob2) reported

    @mavishier @ThreeUK Yeah ive been with them a lot of years hoping joining with Vodafone would help but not so far

  • MiaxKempster
    mia (@MiaxKempster) reported

    @ThreeUKSupport customer support on live chat is shocking. SIM card didn’t arrive in the envelope, so contacted as it says on the envelope, and will not send a replacement due to “incurring the credit limit” I have said it didn’t arrive, so nobody should be spending any money!

  • UKBeautyOnline
    UK Beauty Online (@UKBeautyOnline) reported

    @ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossuble to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service

  • rachel_l_james
    rachel james (@rachel_l_james) reported

    @ThreeUKSupport I’m getting a ‘working on the network in your area’ msg for SL2. We’ve not been able to use the internet since Saturday… meaning no tv or wfh. I want to know how long this is expected to go on for? Days? weeks? And why would you not reach out to us to warn us?