3 (Three) Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH4, EH7, EH5 and EH3.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Edinburgh, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh and Dunfermline.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport what is going on with your network AGAIN! Numerous times I have reported shoddy network speeds on your 4G Home Broadband . And I don't want to hear lame excuses about "Work Being Carried Out" when that simply isn't the case. EH6 area (Leith)
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Michael Higgins
(@photomadmichael) reported
from
Edinburgh, Scotland
@ThreeUKSupport any known issues in Edinburgh at the moment? As I can’t make calls 😬
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Kevin
(@kevocateur) reported
from
Edinburgh, Scotland
@ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!
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Charlotte L. 🏳️🌈
(@lotternine) reported
from
Edinburgh, Scotland
@ThreeUKSupport Nah, still not working - exact same problem
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!
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Katherine Aly
(@itskatherinealy) reported
from
Edinburgh, Scotland
Not that you didn’t know, but I gotta say absolutely awful customer service @ThreeUK - advisors hanging up, playing music while chatting to their pals instead of replying to you on the phone, miscommunication between departments.. looking for a new provider now! #badservice
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport are there network issues in EH11 2NQ? My WiFi signal is so bad, it's not even registering on a speed test and it's greatly affecting me being able to work.
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Mel Robbo
(@mel_robbo) reported
from
Edinburgh, Scotland
@ThreeUKSupport not able to text from my phone or receive any. Is there an issue in EH6?
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Melville King
(@melvvvvkk) reported
from
Dunfermline, Scotland
@ThreeUKSupport So I’ve to do without service until the 8th of September? Great service .
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Michael Higgins
(@photomadmichael) reported
from
Queensferry, Scotland
@ThreeUKSupport It’s all good Kim, panic over I switched the phone off and on again problem solved lol
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WOLF
(@WolfVlogsLife) reported
from
Edinburgh, Scotland
@ThreeUKSupport I'm going to have to end my broadband contract due to you breaking it. Its been months still no LG TV. When I get in contact with customer service its same old its 10working days away. Maybe time to sue not paying for goods I've not received
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport your services are down again in EH6 area of Edinburgh.. Im lucky if I can get 1.0 Mbps SORT IT PLEASE
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
Horrendous lack of customer service from @ThreeUKSupport completely faceless and unwilling if to provide support despite an issue being their error. I would appreciate a message back.
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
@comer_georgina @ThreeUK @ThreeUKSupport It’s Facebook and Instagram that are down just now. Only showing partial feeds. Doing the same on wifi here.
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
@ThreeUKSupport Again pathetic customer service. I need a call back.
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Kyle Slorance
(@KyleSlorance) reported
from
Musselburgh, Scotland
@ThreeUKSupport The signal hasn’t been great since Thursday morning and 3G isn’t much better due to the Mifi hub being indoors
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Michael Traill
(@MTraill) reported
from
Edinburgh, Scotland
@ThreeUKSupport Has not resolved the issue
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport Huawei 4g router 3 Pro. There are no updates pending and I've restarted the machine (again!), but now I'm being told that there's no Internet connection over WiFi. This started yesterday and is causing me major problems with my work.
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Katherine Aly
(@itskatherinealy) reported
from
Edinburgh, Scotland
@6BROWNIN @ThreeUK You should! Everyone kept telling me how bad they are but I haven’t had an issue until the time I actually needed their help with something important.. good luck!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rocco
(@rocky_66) reported
@ThreeUK Hi, I’m having problems connecting to the internet through my data on my Samsung galaxy S9 in the MK42 area? Are you aware of any issues in this area? Thanks
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Lord Autumn-Bottom of Glasgow
(@racanrol) reported
@Ginger898 Any joy yet? I think 0333 338 1001 is the @ThreeUK number. Not sure how to contact @SamsungUK, but maybe they can help via webcam or something?
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Mitchell Nind
(@NindMitchell) reported
@ThreeUK I have recently been approved for a sim only contract. I went through the automated payment line. Payment accepted. But I have not received an email. Can you please help?
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Ms_Me ✌ & 💚
(@Ms_Me_12) reported
@ThreeUKSupport Hi, Support Team! Can you advise me on how to close my account or notify you that I do not wish to renew, without being able to access my account? I really dont want my credit rating impacted by your convoluted system & its security requirements!
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MrBLancaster
(@BenjiLanky) reported
@ShelleyBathy @ThreeUK @ThreeUKSupport I know, right! I’m actually a real ‘HOOT’ but I can’t believe how they are squirming around the facts that are there in black and white. I just want to cancel my contracts, as promised, and crack on with being fabulous!
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xGG
(@92xGG) reported
Not sure why it’s 2 months later and @ThreeUK can’t issue the refund they owe me, unhappy!!!
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lucasgodoy
(@lucasfgodoy) reported
@ThreeUKSupport hi, I was told that the problem related to mast and heavy traffic would be fixed today. I’m really disappointed and this slow internet and reception has caused so many problems, can’t use zoom or more than 2 sources of internet that everything crashes. 2 weeks now
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Lee stfc
(@lee1975tuc) reported
@ThreeUKSupport I have tried to chat with you on the above link but it doesn’t work all that comes up is please try later. I am very disappointed with 3 very helpful when I signed up by now all you seem to do is try and rip me off. No customer service what so ever
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Albertz
(@Albertz2020) reported
@ThreeUKSupport I've fixed the issues, which I would never have done had I followed your instructions........
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Emma Jones
(@Trixiefire666) reported
@ThreeUKSupport Please help. Sim card isn't activated and the handler I just spoke to cannot find its details and says it doesn't exsist? I gave my bank details & was told twice it would active within 24 hours. This was Thursday. I NEED INTERNET!