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3 (Three)

3 (Three) outages and service status in Edinburgh, Scotland

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Apr 16, 4:04 PM GMT+1.
  • 61% Total Blackout (61%)
  • 18% Internet (18%)
  • 18% Phone (18%)
  • 4% E-mail (4%)

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH7 , EH14 , EH3 , EH4 , EH11 , EH13 and EH16 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Dunfermline, Bonnyrigg, and Rosyth.

CityProblem TypeReport Time
Edinburgh Total Blackout 5 days ago
Edinburgh Total Blackout 6 days ago
Edinburgh E-mail 7 days ago
Dunfermline Phone 7 days ago
Dunfermline Phone 7 days ago
Edinburgh Total Blackout 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • jibuku
    Nicola Hamblett (@jibuku) reported from Edinburgh, Scotland

    @ThreeUKSupport one of your stores forced a contract through on me without my permission before I’d signed anything and we’re really funny about cancelling it when I said I didn’t want to go through with it. Where can I make a formal complaint please?

  • fmcleanphoto
    Fiona McLean Photography (@fmcleanphoto) reported from Edinburgh, Scotland

    @ThreeUKSupport It was disappointing you gave no further reply after I showed it wasn’t the cache & offered zero help whatsoever. Fortunately I was able to find another way to get an add on that didn’t require logging in to the site. As I said, this is exactly the service I’ve come to expect.

  • lotternine
    Charlotte L. 🏳️‍🌈 (@lotternine) reported from Edinburgh, Scotland

    @ThreeUKSupport Nah, still not working - exact same problem

  • scott_wright91
    Scott Wright (@scott_wright91) reported from Edinburgh, Scotland

    @Barriestweeting @VodafoneUK @ThreeUK best for customer service in my opinion.

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    Anyone else on @ThreeUKSupport got No Service?! I’m in Edinburgh EH11. #ThreeUKdown

  • cholehen
    chlo ♡ (@cholehen) reported from Edinburgh, Scotland

    @ThreeUKSupport I’m looking for prices on an early upgrade. I don’t have the time to sit on the phone but every time I start a live chat the systems are down :(

  • _wanderlustlwt
    𝕊𝕙𝕒𝕟 | (@_wanderlustlwt) reported from Edinburgh, Scotland

    @ThreeUKSupport my 4g is down and I need it for my job, this is a joke £100 a month and for the service to be down

  • ianwsmith82
    Ian Smith (@ianwsmith82) reported from Edinburgh, Scotland

    @ThreeUKSupport why ask me to do a survey with text replies then charge me for the replies. Honestly that's pretty poor.

  • DX_1
    doris (@DX_1) reported from Edinburgh, Scotland

    @ThreeUK @metwhine aye, maybe quit being sarcastic on twitter for a while and actually respond to customers having issues. idiots.

  • shadlx
    Richard Williamson (@shadlx) reported from Edinburgh, Scotland

    @ThreeUKSupport @AndrewCruzeUK As can how rubbish your network provider is

  • frvic93
    frvic93 (@frvic93) reported from Edinburgh, Scotland

    @ThreeUKSupport Thank you, but it's OK, I don't really need to use it at home. Just wanted to make you aware the network is struggling around these parts

  • itskatherinealy
    Katherine Aly (@itskatherinealy) reported from Edinburgh, Scotland

    Not that you didn’t know, but I gotta say absolutely awful customer service @ThreeUK - advisors hanging up, playing music while chatting to their pals instead of replying to you on the phone, miscommunication between departments.. looking for a new provider now! #badservice

  • RTPeat
    Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @Three_Is_Broken @ThreeUK Usually not too bad around Edinburgh but today when I got over the hill and the phone swapped to an Edinburgh mast it just stopped routing to the internet.

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland

    I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2

  • mel_robbo
    Mel Robbo (@mel_robbo) reported from Edinburgh, Scotland

    @ThreeUKSupport Hi, I am trying to find out if my phone has WiFi calling enabled but the info for Oneplus 7T is blank on device support. Can you help?

  • paulforsyth7867
    Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland

    @ThreeUKSupport @Rpearson081 The 999 calls connected then disconnected after I asked for the emergency service I wanted. Got a bleep tone and a message on the screen saying Network error. I tried 3 times and gave up. Police eventually called me as there were 3 lost calls and thought I was needing help.

  • sharonrit123
    Sharon ritchie (@sharonrit123) reported from Tranent, Scotland

    @ThreeUK , three instant chats with 3 advisors about the lack of service, every time they “transfer” me to customer relations no one ever answers!!!! Terrible way to treat a very loyal and multi contract customer! 😡

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport I've also tried turning the phone off and on and switching to airplane mode and back. Having no issues across town at my work, so know it's not the phone.

  • AGDun_162
    Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport There's no issue with the payment. I've been with you around 16 years and had zero issues using all you can eat data on my phone, since I downgraded my plan & got your mobile WiFi I've had nothing but problems with my connections.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • bazisbackagain
    The Honeydripper (@bazisbackagain) reported

    @ThreeUK the worst broadband and customer service ive ever experienced, cancelled my contract without me asking, then took £140 out of my account when I was told it wouldn’t go out, 5 times I’ve been in contact and they say it will be resolved in a matter of days, still waiting…

  • ruthseag
    Ruth Seager (@ruthseag) reported

    @ThreeUK terrible customer service. I have wasted at least 4 and a half hours talking on the phone with no progress. Got cut off, no phone back, waited in queues and got told that they can’t make any guarantees. After 18 years as a customer…I think it’s time to make a switch…

  • FatBob5
    Rob Crossley (@FatBob5) reported

    @ThreeUKSupport is there a problem with your site. Tried a couple of different browsers. Trying to order a free sim but it just logs me out when I try and checkout.

  • lunaangel10
    LunaAngelReiki (@lunaangel10) reported

    @ThreeUK can I cancel paramount plus of all my four accounts never wanted it or used it ?

  • joeisstanding
    Joe Tweeting. (@joeisstanding) reported

    I had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.

  • eleonorasfalcon
    Sue🦖🇮🇱💚🤍💜🏳️‍🌈Women, Life, Freedom (@eleonorasfalcon) reported

    .@ThreeUK is this a genuine company dealing with customer contracts 0161 696 5597?

  • ShadowBakura_
    ShadowBakura_ [Cal] (@ShadowBakura_) reported

    @ThreeUKSupport since joining my signal has been awful - locked in for another 18 months is there any work around to this ?

  • JeremyBaker2439
    Jeremy Baker (@JeremyBaker2439) reported

    @ThreeUK any chance you can fix the connection issues in the Manchester city centre...struggles just about everywhere now...

  • r_head99
    Richard (@r_head99) reported

    @ThreeUKSupport I have a4g router for my son that I need to cancel but don’t have the number 07 number for customer support. Can you help me talk to someone please?

  • michaelfromuk
    Mike Flint from the UK (@michaelfromuk) reported

    @ThreeUKSupport Not been able to receive any text/sms messages since Monday. As a result, can't login to bank and missed GP appointment. When will issue be fixed? Status shows "there's a problem' but no useful info.