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3 (Three)

3 (Three) outages and service status in Edinburgh, Scotland

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Full Outage Map
  • 3 (Three) generated 1 outage signal in the last 24 hours around Edinburgh, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Internet, and E-mail.
  • The most recent signal from this area was received May 19, 10:36 AM GMT+1.
  • 71% Total Blackout (71%)
  • 14% Internet (14%)
  • 7% E-mail (7%)
  • 7% Phone (7%)

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH6 , EH13 , EH11 , EH14 , EH4 and EH8 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Dunfermline, Bonnyrigg, and Rosyth.

CityProblem TypeReport Time
Edinburgh Total Blackout 2 hours ago
Edinburgh Total Blackout 3 days ago
Edinburgh Total Blackout 5 days ago
Edinburgh Total Blackout 5 days ago
Edinburgh Total Blackout 7 days ago
Edinburgh Total Blackout 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • _wanderlustlwt
    𝕊𝕙𝕒𝕟 | (@_wanderlustlwt) reported from Edinburgh, Scotland

    @ThreeUKSupport my 4g is down and I need it for my job, this is a joke £100 a month and for the service to be down

  • sharonrit123
    Sharon ritchie (@sharonrit123) reported from Tranent, Scotland

    @ThreeUK , three instant chats with 3 advisors about the lack of service, every time they “transfer” me to customer relations no one ever answers!!!! Terrible way to treat a very loyal and multi contract customer! 😡

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland

    @DMcGillivray2 @ThreeUK @Ofcom I had to threaten to report them to Ofcom Don as they guy was constantly asking me questions. He said he had never refused to give me the PAC code but just wasn’t getting round to it, demanding to know which phone, how much etc.

  • jibuku
    Nicola Hamblett (@jibuku) reported from Edinburgh, Scotland

    @ThreeUKSupport one of your stores forced a contract through on me without my permission before I’d signed anything and we’re really funny about cancelling it when I said I didn’t want to go through with it. Where can I make a formal complaint please?

  • RussellSmith07
    Russell Smith (@RussellSmith07) reported from Edinburgh, Scotland

    Horrendous lack of customer service from @ThreeUKSupport completely faceless and unwilling if to provide support despite an issue being their error. I would appreciate a message back.

  • cholehen
    chlo ♡ (@cholehen) reported from Edinburgh, Scotland

    @ThreeUKSupport I’m looking for prices on an early upgrade. I don’t have the time to sit on the phone but every time I start a live chat the systems are down :(

  • john_rafa
    Joao R. Carraro (@john_rafa) reported from Edinburgh, Scotland

    @ThreeUKSupport Since I've moved to Edinburgh last December. At home even though the signal strength is between 50% - 75% I never got a decent speed. I've opened many requests for the technical support to check that but nothing changed so far.

  • ninjascotsman
    Winston Smith (@ninjascotsman) reported from Edinburgh, Scotland

    @ThreeUK You can't even deliver 4g in Edinburgh city centre £20 a month can't even get signal to make call

  • zah_ali
    Zahid Ali (@zah_ali) reported from Edinburgh, Scotland

    @ThreeUKSupport No data or signal at all 😥

  • john_rafa
    Joao R. Carraro (@john_rafa) reported from Edinburgh, Scotland

    @ThreeUKSupport Very slow connection as shown on the speed test. A friend also on three is experiencing the same. It's as bad as yesterday. Just improved in the evening. Can't load anything.

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport There's no issue with the payment. I've been with you around 16 years and had zero issues using all you can eat data on my phone, since I downgraded my plan & got your mobile WiFi I've had nothing but problems with my connections.

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland

    I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2

  • davidgrierson70
    le_deej (@davidgrierson70) reported from Edinburgh, Scotland

    @ThreeUKSupport My number no longer seems to be registered on network and I can't access my account online as you're Experiencing Technical Difficulties. What's going on?

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.

  • fmcleanphoto
    Fiona McLean Photography (@fmcleanphoto) reported from Edinburgh, Scotland

    @ThreeUKSupport It was disappointing you gave no further reply after I showed it wasn’t the cache & offered zero help whatsoever. Fortunately I was able to find another way to get an add on that didn’t require logging in to the site. As I said, this is exactly the service I’ve come to expect.

  • beaton_bruce
    Bruce J Beaton (@beaton_bruce) reported from Queensferry, Scotland

    @CarDealerEd @vertumotors Great interview. Been stuck all day with 10% wifi then @ThreeUK went down! Now catching up. The reason I invest in VTU is Robert. It's like buying £10💷 notes for £6.80 at the moment. A dividend would be nice but sure VTU will double up next year as a goodwill gesture

  • AGDun_162
    Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @ThreeUKSupport your services are down again in EH6 area of Edinburgh.. Im lucky if I can get 1.0 Mbps SORT IT PLEASE

  • shootrecordlife
    Gary Oliver (@shootrecordlife) reported from Edinburgh, Scotland

    @ThreeUK It's like when have a rant on a WhatsApp group chat then realise it was a bad idea.

  • AdventureJak
    Jak 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@AdventureJak) reported from Edinburgh, Scotland

    @ThreeUK the AI cube is rubbish keeps losing signal every day multiple times a day. I'm not paying for a service that isn't upto par.

  • DavidBourne1978
    David Bourne (@DavidBourne1978) reported from Edinburgh, Scotland

    @ThreeUKSupport Nope not yet as work is an issue. Best after 7pm tonight

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • aaronpitt2
    Aaaron Pitt (@aaronpitt2) reported

    Just joined the @EE network and im.struggling to turn off the adult content filter. This is very frustrating and not easy to figure out. Im thinking of cancelling and going back to @ThreeUK

  • hrbuttpk
    Hamza Butt (@hrbuttpk) reported

    @ThreeUK terrible service on the 5G hub - thinking of changing!

  • Champersq1
    Champersq 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Champersq1) reported

    @Benleo If you think that they’re bad, you haven’t tried @ThreeUK. I sometimes wake at 4am and cannot use the internet, I think I’ve cracked it and then it starts to buffer again 🤬

  • Rambles40
    Rambles (@Rambles40) reported

    @matthayesthfc @ThreeUKSupport Honestly three are the worst company I have ever dealt with and I've dealt with some horrible companies. They are so so so poor that I genuinely don't know how they function

  • mushtaqkhan7637
    Mushtaq Khan (@mushtaqkhan7637) reported

    @ThreeUKSupport is the internet down in b138bj Birmingham

  • gh05tch4nt
    Ghostchant (@gh05tch4nt) reported

    @ThreeUKSupport We’ve had no internet at home all day. The network status on your site says you’re aware but working from home is impossible, currently. Do you have a timeframe? Stoke-on-Trent

  • f1lover75
    Evonne O (@f1lover75) reported

    @ThreeUKSupport want to put in a complaint about yiu bot helping me to for the number 07397 525596 as I asked for help as a vulnerable customer. I did made the payment hor the payment scheme but the system says I didn't got it. I

  • durgut_arda1
    ARDA BATIKAN DURGUT (@durgut_arda1) reported

    I use @ThreeUK in London, but the internet is practically non-existent... The signal is zero, the speed is terrible. This experience is truly unacceptable in 2026. 🙃 Am I the only one experiencing this problem? @ThreeUKSupport

  • HughCampbell7
    Hugh Campbell (@HughCampbell7) reported

    @ThreeUK impossible to get help on there website.

  • TraceyJCarr
    Tracey Carr (@TraceyJCarr) reported

    @ThreeUK I’ve been a customer for more than a decade. I’ve tried to upgrade several times and you make it as hard as possible. Yesterday you cancelled an order after contract signature and order number. Today I cancelled my direct debit