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3 (Three)

3 (Three) service status in Edinburgh, Scotland

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH7 , EH4 , EH11 , EH8 , EH13 , EH16 and EH5 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Bonnyrigg, Rosyth, and Dunfermline.

CityProblem TypeReport Time
Edinburgh Phone 3 days ago
Edinburgh Total Blackout 4 days ago
Edinburgh Total Blackout 5 days ago
Edinburgh Total Blackout 5 days ago
Edinburgh Total Blackout 5 days ago
Edinburgh Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • RTPeat
    Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @Three_Is_Broken @ThreeUK Usually not too bad around Edinburgh but today when I got over the hill and the phone swapped to an Edinburgh mast it just stopped routing to the internet.

  • shootrecordlife
    Gary Oliver (@shootrecordlife) reported from Edinburgh, Scotland

    @ThreeUK It's like when have a rant on a WhatsApp group chat then realise it was a bad idea.

  • shadlx
    Richard Williamson (@shadlx) reported from Edinburgh, Scotland

    @ThreeUKSupport @AndrewCruzeUK As can how rubbish your network provider is

  • zah_ali
    Zahid Ali (@zah_ali) reported from Edinburgh, Scotland

    @ThreeUKSupport No data or signal at all 😥

  • ianwsmith82
    Ian Smith (@ianwsmith82) reported from Edinburgh, Scotland

    @ThreeUKSupport why ask me to do a survey with text replies then charge me for the replies. Honestly that's pretty poor.

  • gm8arv
    David Taylor (@gm8arv) reported from Edinburgh, Scotland

    @daveake @ThreeUKSupport Until recently the app Three provided allowed checking of data allowance if you were in mobile data mode on the iPad. No problem! The the app was updated “to work in Wi-Fi mode as well”. That’s when all the problems started, requiring a password and an incoming text.

  • jeccles621
    Jim Eccleston (@jeccles621) reported from Carlops, Scotland

    @ThreeUK Mobike data on Three network has not been working for two weeks now n the EH26 area. Never a problem before

  • Rawssy
    Ross (@Rawssy) reported from Edinburgh, Scotland

    Really starting to piss me off how bad @ThreeUK ‘s signal is... I’m in central Edinburgh I have 1 bar of 4g and it takes 20-30 seconds to load 1 picture...... IN THE CENTRE OF TOWN

  • shadlx
    Richard Williamson (@shadlx) reported from Edinburgh, Scotland

    @ThreeUKSupport Hmm. That sounds like a very standard excuse for the network behaviour I see pretty much 24:7 across the country - it suggests your network isn’t up to scratch

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland

    @DMcGillivray2 @ThreeUK @Ofcom I had to threaten to report them to Ofcom Don as they guy was constantly asking me questions. He said he had never refused to give me the PAC code but just wasn’t getting round to it, demanding to know which phone, how much etc.

  • JonInEdinburgh
    Jon (@JonInEdinburgh) reported from Edinburgh, Scotland

    @Nate_Brady @ThreeUKSupport Will do. It does seem to new customers who are having the same issue. I only joined on Thursday. I’ve uninstalled the app for now and will try downloading it again in a few days. I don’t have much faith it’ll work though!

  • john_rafa
    Joao R. Carraro (@john_rafa) reported from Edinburgh, Scotland

    @ThreeUKSupport Since I've moved to Edinburgh last December. At home even though the signal strength is between 50% - 75% I never got a decent speed. I've opened many requests for the technical support to check that but nothing changed so far.

  • DavidBourne1978
    David Bourne (@DavidBourne1978) reported from Edinburgh, Scotland

    @ThreeUKSupport Nope not yet as work is an issue. Best after 7pm tonight

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland

    I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2

  • cholehen
    chlo ♡ (@cholehen) reported from Edinburgh, Scotland

    @ThreeUKSupport I’m looking for prices on an early upgrade. I don’t have the time to sit on the phone but every time I start a live chat the systems are down :(

  • _wanderlustlwt
    𝕊𝕙𝕒𝕟 | (@_wanderlustlwt) reported from Edinburgh, Scotland

    @ThreeUKSupport my 4g is down and I need it for my job, this is a joke £100 a month and for the service to be down

  • gm8arv
    David Taylor (@gm8arv) reported from Edinburgh, Scotland

    @ThreeUKSupport Kirsty, I have neither three phone, nor a three home service. I have an iPad with a 200 MB/month SIM, and I would like to check the usage. With Wi-Fi disabled, mobile data enabled 192.168.0.1 just times out. You are apparently sending a text to my iPad, which cannot receive it

  • _wanderlustlwt
    𝕊𝕙𝕒𝕟 | (@_wanderlustlwt) reported from Edinburgh, Scotland

    @ThreeUKSupport my 4g is down and I need it for my job, this is a joke £100 a month and for the service to be down

  • Mattsteedman
    matt Steedman - (@Mattsteedman) reported from Edinburgh, Scotland

    @ThreeUK @ThreeUKSupport . Just 48 hours I was singing your praises to a few of my mates asking why they were staying with a rival network. I told them three was the way forward and then you go & let me down like this. Looks like finally it’s working but let’s not fight again pls

  • DX_1
    doris (@DX_1) reported from Edinburgh, Scotland

    @ThreeUK @metwhine aye, maybe quit being sarcastic on twitter for a while and actually respond to customers having issues. idiots.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonTracey6
    Simon7432618316 (@SimonTracey6) reported

    Makes sense to help them now rather than wait until it's too late . Without them in the future there will be no future. #donatefodthefuture @EE @ThreeUK @antanddec this needs to happen #BeKind

  • weird_iam_777
    Weird.i.am (@weird_iam_777) reported

    @ThreeUKSupport That's it, I'm done with Three - once my contract is finished I'm gone forever! Just an absolute joke of a mobile provider because you treat your long running customers like utter ****!!!

  • ktop10
    catherine opie (@ktop10) reported

    @ThreeUKSupport awful customer service this evening. Our home broadband is unusable. We ring at 7.30pm get connected twice and then a few minutes in get conveniently disconnected...just before your support closes for the night!

  • sheikhnextdoor
    Haris ❄️ (@sheikhnextdoor) reported

    @ThreeUK network all chew out

  • spenna1988
    Matt Spencer (@spenna1988) reported

    @ThreeUKSupport I would like to ask you if you can reactivate my brothers phone now please? It’s been off since last Sunday when all we asked for you to do is cut my mom’s phone off as she sadly passed away. Your reps have been useless in sorting this issue. Can you sort it?

  • Barry_Montague
    Barry Montague (@Barry_Montague) reported

    @ThreeUKSupport Thanks for the help, now advised it'll take 72 hours despite @Ofcom rules..

  • PhdYvee
    Yvonne (@PhdYvee) reported

    Jesus christ I thought @ThreeUKSupport dealt with this back in October. I was offered a SIM only contract but they never processed it so I have been over charged since. What an inept and incompetent company.

  • weird_iam_777
    Weird.i.am (@weird_iam_777) reported

    @ThreeUKSupport I'm sorry? YOUR DISAPPOINTED???! Is that a joke?! 'You'll recieve your new SIM in 1-2 working days' & surprise, it NEVER arrives!! That is all I EVER get, no other 'advice' has ever even been offered to me AT ALL. I have been a customer for a decade & you treat me like garbage!!

  • vuvgag
    vuvgaG-dukgu3-wysnox (@vuvgag) reported

    @ThreeUKSupport @thisisbenr Haha, have they send a replacement box for the network outage?

  • PeterH_Lewis
    Peter Lewis (@PeterH_Lewis) reported

    @velobetty @ThreeUKSupport Could try and phone up to cancel your contract, that would wake them up.