1. Home
  2. Companies
  3. 3 (Three)
  4. Edinburgh
3 (Three)

3 (Three) outages and service status in Edinburgh, Scotland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Aug 18, 6:01 AM GMT+1.
  • 79% Internet (79%)
  • 21% Total Blackout (21%)

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH4 , EH7 , EH13 , EH11 , EH14 , EH8 and EH6 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent 3 (Three) outage reports came from the following cities: Rosyth, Edinburgh, and Dunfermline.

CityProblem TypeReport Time
Rosyth Internet 2 days ago
Edinburgh Internet 4 days ago
Edinburgh Internet 5 days ago
Edinburgh Internet 5 days ago
Edinburgh Internet 5 days ago
Edinburgh Internet 5 days ago

Nearby cities with recent reports

Rosyth

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • gm8arv
    David Taylor (@gm8arv) reported from Edinburgh, Scotland

    @ThreeUKSupport Kirsty, I have neither three phone, nor a three home service. I have an iPad with a 200 MB/month SIM, and I would like to check the usage. With Wi-Fi disabled, mobile data enabled 192.168.0.1 just times out. You are apparently sending a text to my iPad, which cannot receive it

  • shadlx
    Richard Williamson (@shadlx) reported from Edinburgh, Scotland

    @ThreeUKSupport Hmm. That sounds like a very standard excuse for the network behaviour I see pretty much 24:7 across the country - it suggests your network isn’t up to scratch

  • itskatherinealy
    Katherine Aly (@itskatherinealy) reported from Edinburgh, Scotland

    @6BROWNIN @ThreeUK You should! Everyone kept telling me how bad they are but I haven’t had an issue until the time I actually needed their help with something important.. good luck!

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland

    I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2

  • jibuku
    Nicola Hamblett (@jibuku) reported from Edinburgh, Scotland

    @ThreeUKSupport one of your stores forced a contract through on me without my permission before I’d signed anything and we’re really funny about cancelling it when I said I didn’t want to go through with it. Where can I make a formal complaint please?

  • TheMichael84
    Michael (@TheMichael84) reported from Gorebridge, Scotland

    @ThreeUK do you have any plans to improve signal around Midlothian & Edinburgh? I get 1 bar max, and despite saying I have a 4G connection nothing loads. If nothing changes I'll be forced to change providers.

  • DX_1
    doris (@DX_1) reported from Edinburgh, Scotland

    @ThreeUK @metwhine aye, maybe quit being sarcastic on twitter for a while and actually respond to customers having issues. idiots.

  • Fazzat1903
    Fazzat Fae Jockistan 🎗️ (@Fazzat1903) reported from Penicuik, Scotland

    @ThreeUKSupport @ThreeUK No service yet again. ! Losing patience Mofos 👊🏿

  • itskatherinealy
    Katherine Aly (@itskatherinealy) reported from Edinburgh, Scotland

    Not that you didn’t know, but I gotta say absolutely awful customer service @ThreeUK - advisors hanging up, playing music while chatting to their pals instead of replying to you on the phone, miscommunication between departments.. looking for a new provider now! #badservice

  • john_rafa
    Joao R. Carraro (@john_rafa) reported from Edinburgh, Scotland

    @ThreeUKSupport Since I've moved to Edinburgh last December. At home even though the signal strength is between 50% - 75% I never got a decent speed. I've opened many requests for the technical support to check that but nothing changed so far.

  • photomadmichael
    Michael Higgins (@photomadmichael) reported from Queensferry, Scotland

    @ThreeUKSupport It’s all good Kim, panic over I switched the phone off and on again problem solved lol

  • AlexLamond1
    Alex (@AlexLamond1) reported from Edinburgh, Scotland

    In other words, we’re in for a long one. Having to do a Zoom call this morning on the ropey @ThreeUK 4G network was not fun...

  • CraigEdward_
    Craig Edward (@CraigEdward_) reported from Edinburgh, Scotland

    @ThreeUKSupport It’s been the entire week. Even on 3G it’s very patchy and doesn’t really work despite there apparently being signal. When I load WhatsApp it can take up to 10-15 mins to connect. This is my work postcode. It’s the Scottish Government’s Victoria Quay building.

  • MTraill
    Michael Traill (@MTraill) reported from Edinburgh, Scotland

    @ThreeUKSupport Has not resolved the issue

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    Anyone else on @ThreeUKSupport got No Service?! I’m in Edinburgh EH11. #ThreeUKdown

  • davidgrierson70
    le_deej (@davidgrierson70) reported from Edinburgh, Scotland

    @ThreeUKSupport Thanks for the reply. Managed to get some online chat support this morning and it turns out my number has been ported to another network. I don't know why.

  • Scottc79
    Scott Campbell (@Scottc79) reported from Edinburgh, Scotland

    @ThreeUK @ThreeUKSupport Have just spent the most hofficially infuriating few minutes of my life trying to string together a conversation with some absolute moron in your joke of a call centre. You guys must work tirelessly to attain such Herculean levels of abject service.

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland

    @DMcGillivray2 @ThreeUK @Ofcom I had to threaten to report them to Ofcom Don as they guy was constantly asking me questions. He said he had never refused to give me the PAC code but just wasn’t getting round to it, demanding to know which phone, how much etc.

  • Alfiedog9
    Alfiedog (@Alfiedog9) reported from Edinburgh, Scotland

    @ThreeUKSupport This doesn’t address any of the issues raised by the Swiss. Sorry. You know the risks but you’re only interested in £$€. The problem is, your greed is my risk.

  • RTPeat
    Richard Peat  (@RTPeat) reported from Edinburgh, Scotland

    @MustardSeedUK @ThreeUK Absolutely, this morning I had no signal whatsoever, restarting the phone got a signal, but no data access. The last one was country wide as well, but didn’t seem to get picked up by journalists.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheYellingKitty
    TheYellingKitty. (@TheYellingKitty) reported

    @ThreeUKSupport @ThreeUK what’s going on in the HU1 area with your network because it’s ****** been over 12 hours now I better be getting some kind of compensation for this

  • MicroManager45
    micro manager. (@MicroManager45) reported

    Can you confirm network issues, I have no phone, no broadband day 2 I'll cancel both if I hear nothing back @ThreeUKSupport

  • bardne53756
    Mark Baroney (@bardne53756) reported

    @ThreeUK have refused to cancel my broadband and told me I need to go 17 miles to nearest store to sort. Had to file complaint as unable to do so. Terrible customer service.

  • neilstratford
    Neil Stratford (@neilstratford) reported

    @VodafoneUK Why has your network become useless in most of Norfolk? 3G turned off without being replaced. Now @ThreeUK is also just as bad since you took over. Phantom signal that just doesn’t work for anything other than 2G calls. @Ofcom need to investigate.

  • josephsinyor
    Joseph Sinyor (@josephsinyor) reported

    @ThreeUK My new broadband router from NextDayBroadband arrived today, but there’s a 3 outage from day one. Your status page gives no ETA, just “we’re working on it.” Customers deserve better communication and at least an estimated resolution time. Poor first impression.

  • Gary_Kilroy
    Gary Kilroy (@Gary_Kilroy) reported

    I'm with @ThreeUK I recently got an email telling me they've merged their network with @VodafoneUK and I can connect to both and get better coverage. The service has got worse!

  • keanie14
    David McKean (@keanie14) reported

    @threeuk your service does not actually function; I’m abroad, have used my fair usage, increased my spend cap, bought a roaming pass but it’s not working. I’ve called but can’t speak to anyone and you don’t have the option to deal with my request on the ‘call’.

  • NeddyOrNot
    Neddy (@NeddyOrNot) reported

    It should be illegal how phone companies handle cancellations once your minimum term ends. If the contract's over, I should be able to cancel it online in 30 seconds, not spend an hour jumping through hoops just to stop paying them. I'm talking about @ThreeUK here, but let's be honest, they're all at it. Why is this still considered acceptable?

  • romanysands
    Rosie Adams (@romanysands) reported

    @andrejpwalker @paramountplus @ThreeUK Never mind THAT! Are you OK?!🙏

  • desmoderby
    delwyn hawkins (@desmoderby) reported

    @ThreeUK Really pi**ed today. Buy European roaming as an extension to our contact with you. Approaching Verona no signal for 90min which meant no navigation around 2 serious accidents. Fortunately we have driven to where we were going in Verona before. Nowhere good enough.