1. Home
  2. Companies
  3. 3 (Three)
  4. Edinburgh
3 (Three)

3 (Three) outages and service status in Edinburgh, Scotland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • 3 (Three) generated 3 outage signals in the last 24 hours around Edinburgh, including 3 direct reports.
  • The most common problems reported in this area mention Total Blackout and Internet.
  • The most recent signal from this area was received Jul 3, 12:31 PM GMT+1.
  • 75% Total Blackout (75%)
  • 25% Internet (25%)

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH14 , EH4 , EH11 , EH8 and EH7 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Dunfermline, and Rosyth.

CityProblem TypeReport Time
Edinburgh Total Blackout 12 hours ago
Edinburgh Internet 12 hours ago
Edinburgh Internet 13 hours ago
Edinburgh Internet 1 day ago
Edinburgh Internet 2 days ago
Edinburgh Internet 3 days ago

Nearby cities with recent reports

Dunfermline

3 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport It's not my phone, it's the WiFi. I've rebooted the router multiple times this morning & if I'm lucky I'll connect for 20-30mins, then it's gone again. This god awful home WiFi is the worst thing I've ever experienced and will be why I leave you when my contract is up.

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.

  • itskatherinealy
    Katherine Aly (@itskatherinealy) reported from Edinburgh, Scotland

    Not that you didn’t know, but I gotta say absolutely awful customer service @ThreeUK - advisors hanging up, playing music while chatting to their pals instead of replying to you on the phone, miscommunication between departments.. looking for a new provider now! #badservice

  • john_rafa
    Joao R. Carraro (@john_rafa) reported from Edinburgh, Scotland

    @ThreeUKSupport Very slow connection as shown on the speed test. A friend also on three is experiencing the same. It's as bad as yesterday. Just improved in the evening. Can't load anything.

  • itskatherinealy
    Katherine Aly (@itskatherinealy) reported from Edinburgh, Scotland

    @6BROWNIN @ThreeUK You should! Everyone kept telling me how bad they are but I haven’t had an issue until the time I actually needed their help with something important.. good luck!

  • gm8arv
    David Taylor (@gm8arv) reported from Edinburgh, Scotland

    @daveake @ThreeUKSupport Until recently the app Three provided allowed checking of data allowance if you were in mobile data mode on the iPad. No problem! The the app was updated “to work in Wi-Fi mode as well”. That’s when all the problems started, requiring a password and an incoming text.

  • Mattsteedman
    matt Steedman - (@Mattsteedman) reported from Edinburgh, Scotland

    @ThreeUK @ThreeUKSupport . Just 48 hours I was singing your praises to a few of my mates asking why they were staying with a rival network. I told them three was the way forward and then you go & let me down like this. Looks like finally it’s working but let’s not fight again pls

  • RTPeat
    Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @Three_Is_Broken @ThreeUK Usually not too bad around Edinburgh but today when I got over the hill and the phone swapped to an Edinburgh mast it just stopped routing to the internet.

  • davidgrierson70
    le_deej (@davidgrierson70) reported from Edinburgh, Scotland

    @ThreeUKSupport My number no longer seems to be registered on network and I can't access my account online as you're Experiencing Technical Difficulties. What's going on?

  • JackCuthill
    Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JackCuthill) reported from Edinburgh, Scotland

    @ThreeUKSupport Huawei AI cube keeps losing signal. It's pain in the ass.

  • AdzKru82
    𝔸𝕕𝕒𝕞 𝕂𝕣𝕦𝕔𝕫𝕖𝕜 (@AdzKru82) reported from Eskbank, Scotland

    Never been more happy about having a dual SIM phone, o2 I dunno what's going on with your wifi but its shocking in these parts, THREE you've not been much better. But you're working now. @ThreeUK @O2

  • AdventureJak
    Jak 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@AdventureJak) reported from Edinburgh, Scotland

    @ThreeUK the AI cube is rubbish keeps losing signal every day multiple times a day. I'm not paying for a service that isn't upto par.

  • StephMunroxx
    Steph Munro (@StephMunroxx) reported from Edinburgh, Scotland

    @ThreeUKSupport Not particularly, just seem to have poor service with both

  • kevocateur
    Kevin (@kevocateur) reported from Edinburgh, Scotland

    @ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!

  • WolfVlogsLife
    WOLF (@WolfVlogsLife) reported from Edinburgh, Scotland

    @ThreeUKSupport I'm going to have to end my broadband contract due to you breaking it. Its been months still no LG TV. When I get in contact with customer service its same old its 10working days away. Maybe time to sue not paying for goods I've not received

  • RussellSmith07
    Russell Smith (@RussellSmith07) reported from Edinburgh, Scotland

    Horrendous lack of customer service from @ThreeUKSupport completely faceless and unwilling if to provide support despite an issue being their error. I would appreciate a message back.

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    Anyone else on @ThreeUKSupport got No Service?! I’m in Edinburgh EH11. #ThreeUKdown

  • Bighenbroon
    Stuart Gray (@Bighenbroon) reported from Kirkcaldy, Scotland

    @ThreeUKSupport what's the issue with service in the KY1 area? Has been dropping in and out all day with internet and phone signal

  • gm8arv
    David Taylor (@gm8arv) reported from Edinburgh, Scotland

    @ThreeUKSupport Kirsty, I have neither three phone, nor a three home service. I have an iPad with a 200 MB/month SIM, and I would like to check the usage. With Wi-Fi disabled, mobile data enabled 192.168.0.1 just times out. You are apparently sending a text to my iPad, which cannot receive it

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland

    @DMcGillivray2 @ThreeUK @Ofcom I had to threaten to report them to Ofcom Don as they guy was constantly asking me questions. He said he had never refused to give me the PAC code but just wasn’t getting round to it, demanding to know which phone, how much etc.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • smikealfred
    Jim Jones (@smikealfred) reported

    @ThreeUK @ThreeUKSupport that’s now over 24hrs our WiFi has been down. Can you provide an update when you expect normal service to resume please ? Old Colwyn, North Wales area

  • weird_pizza_
    Helen 👻 (@weird_pizza_) reported

    @ThreeUKSupport What’s going on with the signal in Crowthorne/Sandhurst? I have no signal at all

  • Winclouduk
    Simon Winstanley (@Winclouduk) reported

    @ThreeUK @ThreeUKSupport u so need to get proper signal on ln12 2 area. Mablethorpe gets proper 5g and 4g and all we get is basic 4g which is rubbish. When will we get proper upgrades signal? @VodafoneUK never cares so hoping u can push your parent company

  • Carlz94x
    CARLZ (@Carlz94x) reported

    @ThreeUK terrible network!! Never no signal! Sort it out !!!

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.

  • whatiwrote_
    Louisa Guise Author (@whatiwrote_) reported

    @robj3d3 @ThreeUK If you are paying for the service, I don't see what reason the phone company has to cut you off. Find a local sim in the meantime.

  • tapdripping
    Dripping Tap (@tapdripping) reported

    @ThreeUK I’m in Burry Port SA16 0RS There is zero mobile signal either 4G or 5G Can you advise when it will be restored?

  • IndieDevFire
    Alf ❤️‍🔥 (@IndieDevFire) reported

    @robj3d3 @ThreeUK Use TOTP 2FA instead of Texts. It's safer and you avoid this problem

  • DJ58949
    D J (@DJ58949) reported

    @ThreeUK why is your 5G so bad? I never seem to have any form of signal, no matter where I am.

  • jimmysunny85
    jimmy (@jimmysunny85) reported

    @ThreeUK sold me a dodgey phone that now the battery swells and has basically become a bomb! I have told them this since August 2025 so nearly a year and they taking zero responsibility!! This is the customer service they provide as long as you pay them all is well!! Stay clear