3 (Three) Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH6, EH7, EH4 and EH11.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Dunfermline |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
Horrendous lack of customer service from @ThreeUKSupport completely faceless and unwilling if to provide support despite an issue being their error. I would appreciate a message back.
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WOLF
(@WolfVlogsLife) reported
from
Edinburgh, Scotland
@ThreeUKSupport I'm going to have to end my broadband contract due to you breaking it. Its been months still no LG TV. When I get in contact with customer service its same old its 10working days away. Maybe time to sue not paying for goods I've not received
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport your services are down again in EH6 area of Edinburgh.. Im lucky if I can get 1.0 Mbps SORT IT PLEASE
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport Huawei 4g router 3 Pro. There are no updates pending and I've restarted the machine (again!), but now I'm being told that there's no Internet connection over WiFi. This started yesterday and is causing me major problems with my work.
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Kevin
(@kevocateur) reported
from
Edinburgh, Scotland
@ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport are there network issues in EH11 2NQ? My WiFi signal is so bad, it's not even registering on a speed test and it's greatly affecting me being able to work.
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Fiona McLean Photography
(@fmcleanphoto) reported
from
Edinburgh, Scotland
@ThreeUKSupport It was disappointing you gave no further reply after I showed it wasn’t the cache & offered zero help whatsoever. Fortunately I was able to find another way to get an add on that didn’t require logging in to the site. As I said, this is exactly the service I’ve come to expect.
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Melville King
(@melvvvvkk) reported
from
Dunfermline, Scotland
@ThreeUKSupport So I’ve to do without service until the 8th of September? Great service .
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Charlotte L. 🏳️🌈
(@lotternine) reported
from
Edinburgh, Scotland
@ThreeUKSupport Nah, still not working - exact same problem
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Michael Higgins
(@photomadmichael) reported
from
Edinburgh, Scotland
@ThreeUKSupport any known issues in Edinburgh at the moment? As I can’t make calls 😬
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
Anyone else on @ThreeUKSupport got No Service?! I’m in Edinburgh EH11. #ThreeUKdown
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
@ThreeUKSupport Again pathetic customer service. I need a call back.
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Stuart Gray
(@Bighenbroon) reported
from
Kirkcaldy, Scotland
@ThreeUKSupport what's the issue with service in the KY1 area? Has been dropping in and out all day with internet and phone signal
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
@comer_georgina @ThreeUK @ThreeUKSupport It’s Facebook and Instagram that are down just now. Only showing partial feeds. Doing the same on wifi here.
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport There's no issue with the payment. I've been with you around 16 years and had zero issues using all you can eat data on my phone, since I downgraded my plan & got your mobile WiFi I've had nothing but problems with my connections.
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport what is going on with your network AGAIN! Numerous times I have reported shoddy network speeds on your 4G Home Broadband . And I don't want to hear lame excuses about "Work Being Carried Out" when that simply isn't the case. EH6 area (Leith)
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Nicola Hamblett
(@jibuku) reported
from
Edinburgh, Scotland
@ThreeUKSupport one of your stores forced a contract through on me without my permission before I’d signed anything and we’re really funny about cancelling it when I said I didn’t want to go through with it. Where can I make a formal complaint please?
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Michael Higgins
(@photomadmichael) reported
from
Queensferry, Scotland
@ThreeUKSupport It’s all good Kim, panic over I switched the phone off and on again problem solved lol
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ann
(@Ann86990920) reported
@ThreeUKSupport Useless pathetic company. No signals. Worst customer services. Have no record of online cancellation forms during chat only options in covid. Only allowed 20 minutes customer services during covid. Numerous calls didn't cancel it and want money for no use.
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Lynne Sharrock
(@Lynne_Sharrock) reported
@ThreeUKSupport what is the network issue for NR29 4HZ area please? Just spoken to three customer service (in India) after several days at less than 1Mbps... Nothing works, email, internet, Netflix, Prime...
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Nico Marcenaro
(@NickMarcenaro) reported
@ThreeUKSupport I am having the same issue some other customer complained about. I have full 4g bars but my phone is not connecting to certain websites, or connecting badly. Tested a different sim (O2) all fine, swapped my 3 sim (replacement) same issue. Not the sim nor phone.
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Bats, rats, and alley cats.
(@JeremyHomer) reported
@ThreeUK has been offline for about a month around here - two cell towers serving my area are being 'worked on' and every time I call, I'm quoted "we'll have the issue resolved in the next 7 days". We're on the third set of 7 days, and I'd love to know an actual timeframe
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Nico Marcenaro
(@NickMarcenaro) reported
@ThreeUKSupport Then you definitely have an issue right now. I am at work, different location to my home. And I am having the same issue. Just with your signal. Could you check if some protocols changed for iPhone? Because is not a cache issue since I can access Youtube, Tw etc just fine on wif
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KMA
(@Kie_Andrews) reported
@ThreeUKSupport @ThreeUK does anyone else have constant signal/internet issues with three? It is happening when I’m in London.. no 4/5g or showing but not connecting. In middle of Cambridge … and now in wales just constant. Time for a change ?
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Harry Rogers
(@HarryRog1979) reported
@ThreeUKSupport What a waste of time! Absolutely no help, asked me to go to the place where the I can't use data and then start a chat again. How, I can't use the data. You've already told me its because of heavy usage. Just wait for the service to improve
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Wayne
(@WDC1969) reported
I'm a new customer to @threeuk and not a great start. Sim card was sending and receiving calls from both my Three number and my transferred number, new sim card ordered but in the meantime left with no service. What a great start ...NOT!!!
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Fayyaz
(@Worker68833610) reported
When company revised the targets it's vouchers that we depend on so that the even those 2k-4k matters alot to us but we never get it for eg if we are supposed to get it in the month on January we get it after 3-4 months but again sometimes we don't even get it @ThreeUK
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Cameron Richards
(@CamRichards2004) reported
@ThreeUKSupport Hi, can you tell me why my texts are not sending? My sim is activated and since yesterday I've had problems.