3 (Three) Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH4, EH7, EH8, EH16 and EH6.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (28%)
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Phone (18%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Rosyth and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Rosyth |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Joao R. Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@ThreeUKSupport Very slow connection as shown on the speed test. A friend also on three is experiencing the same. It's as bad as yesterday. Just improved in the evening. Can't load anything.
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David Bourne
(@DavidBourne1978) reported
from
Edinburgh, Scotland
@ThreeUKSupport Nope not yet as work is an issue. Best after 7pm tonight
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chlo ♡
(@cholehen) reported
from
Edinburgh, Scotland
@ThreeUKSupport I’m looking for prices on an early upgrade. I don’t have the time to sit on the phone but every time I start a live chat the systems are down :(
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Jim Eccleston
(@jeccles621) reported
from
Carlops, Scotland
@ThreeUK Mobike data on Three network has not been working for two weeks now n the EH26 area. Never a problem before
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Nicole❣
(@NRobertson_x) reported
from
Tranent, Scotland
@ThreeUK customer service is an absolute joke !!!!
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John M Hunt
(@Johnmhunt) reported
from
Edinburgh, Scotland
@DMcGillivray2 @ThreeUK @Ofcom I had to threaten to report them to Ofcom Don as they guy was constantly asking me questions. He said he had never refused to give me the PAC code but just wasn’t getting round to it, demanding to know which phone, how much etc.
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Joao R. Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@ThreeUKSupport I did even though I don't believe the problem is with my device, since yesterday I've got the very same issue and also a friend is experiencing the same here. It got better only in the evening. That's been terrible lately
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Jon
(@JonInEdinburgh) reported
from
Edinburgh, Scotland
@Nate_Brady @ThreeUKSupport Will do. It does seem to new customers who are having the same issue. I only joined on Thursday. I’ve uninstalled the app for now and will try downloading it again in a few days. I don’t have much faith it’ll work though!
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Ian Smith
(@ianwsmith82) reported
from
Edinburgh, Scotland
@ThreeUKSupport why ask me to do a survey with text replies then charge me for the replies. Honestly that's pretty poor.
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@daveake @ThreeUKSupport Until recently the app Three provided allowed checking of data allowance if you were in mobile data mode on the iPad. No problem! The the app was updated “to work in Wi-Fi mode as well”. That’s when all the problems started, requiring a password and an incoming text.
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Zahid Ali
(@zah_ali) reported
from
Edinburgh, Scotland
@ThreeUKSupport No data or signal at all 😥
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Joao R. Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@ThreeUKSupport Since I've moved to Edinburgh last December. At home even though the signal strength is between 50% - 75% I never got a decent speed. I've opened many requests for the technical support to check that but nothing changed so far.
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@ThreeUKSupport Kirsty, I have neither three phone, nor a three home service. I have an iPad with a 200 MB/month SIM, and I would like to check the usage. With Wi-Fi disabled, mobile data enabled 192.168.0.1 just times out. You are apparently sending a text to my iPad, which cannot receive it
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Richard Williamson
(@shadlx) reported
from
Edinburgh, Scotland
@ThreeUKSupport @AndrewCruzeUK As can how rubbish your network provider is
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John M Hunt
(@Johnmhunt) reported
from
Edinburgh, Scotland
I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2
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Richard Williamson
(@shadlx) reported
from
Edinburgh, Scotland
@ThreeUKSupport Hmm. That sounds like a very standard excuse for the network behaviour I see pretty much 24:7 across the country - it suggests your network isn’t up to scratch
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Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@Three_Is_Broken @ThreeUK Usually not too bad around Edinburgh but today when I got over the hill and the phone swapped to an Edinburgh mast it just stopped routing to the internet.
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Scott Wright
(@scott_wright91) reported
from
Edinburgh, Scotland
@Barriestweeting @VodafoneUK @ThreeUK best for customer service in my opinion.
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Gary Oliver
(@shootrecordlife) reported
from
Edinburgh, Scotland
@ThreeUK It's like when have a rant on a WhatsApp group chat then realise it was a bad idea.
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Ross
(@Rawssy) reported
from
Edinburgh, Scotland
Really starting to piss me off how bad @ThreeUK ‘s signal is... I’m in central Edinburgh I have 1 bar of 4g and it takes 20-30 seconds to load 1 picture...... IN THE CENTRE OF TOWN
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Iain
(@mriainmac) reported
@ThreeUKSupport Hello, I ordered a home broadband router but it didn’t work so I cancelled it. I have been told by a customer service that it was received on the 15th day and the system automatically generated a £10 pound bill but I didnt need to pay it. I am receiving constant texts.
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Glen
(@glenguthrie176) reported
@ThreeUKSupport Iafter 3 attempts and 6 hrs in store trying to upgrade my phone only to have problems with the new system yous are using but then to be told that my contract has updated so I can't cancel now after I have set up a new contract with a different company
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J3
(@j3adj) reported
@ThreeUKSupport Listen, I was even on the phone to your support team and your systems went down. I have no support and I need help. This is not helpful.
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Sumair052
(@Sumair052) reported
@ThreeUKSupport Yeah just finished talking to your support. They told me the obvious. The bill was wrongly charged. How do I get my money back? Oh I have to take time out of my day to go to the store. Stealing my money, and wasting my time.
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Michael Williamson
(@michaeljw_97) reported
@ThreeUKSupport I recieved a call today regarding being unable to login but i missed the call. Can you please tell me which department i'd need so i can return the call? Thank-you
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Philip Drew-White
(@tykingthepith) reported
@ThreeUK if only some of your advisers listened. The customer service is seriously letting you down in my eyes. When they laugh during your complaint and when they call back at the incorrect time it is unacceptable.
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Brian Bowden
(@zbmb90) reported
@ThreeUKSupport We had a power outage yesterday afternoon. We lost broadband and Wi-Fi. I was unable to send or receive any text messages or make or receive any calls. I only get 1 bar 3G reception. I cannot get 4G or 5G although your coverage map says I can !!
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Alison 🇬🇧🇬🇧🇬🇧
(@alitaymack) reported
@ThreeUK .. your customer service sucks!!! Have cancelled our contract with you twice and still getting daily calls about it! Today again have just paid another amount just to get you off my back and have insisted an email to confirm!!!
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Carl Bramhall 💙 🇺🇦 🗿
(@carlbramhall) reported
@ThreeUKSupport Do we know when the signal will be restored in WN2 5? It's really not helping with work.
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mike phillips
(@mikephill1) reported
@ThreeUKSupport hi, I called before I left UK to sort roaming in Turkey, it will not allow me to use my phone while here please help