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3 (Three)

3 (Three) outages and service status in Edinburgh, Scotland

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Phone, and Internet.
  • 65% Total Blackout (65%)
  • 18% Phone (18%)
  • 12% Internet (12%)
  • 6% E-mail (6%)

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH7 , EH14 , EH3 , EH4 , EH11 , EH13 and EH16 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Dunfermline, Bonnyrigg, and Rosyth.

CityProblem TypeReport Time
Edinburgh Total Blackout 12 days ago
Edinburgh Total Blackout 13 days ago
Edinburgh E-mail 14 days ago
Dunfermline Phone 14 days ago
Dunfermline Phone 14 days ago
Edinburgh Total Blackout 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • TheMichael84
    Michael (@TheMichael84) reported from Gorebridge, Scotland

    @ThreeUK do you have any plans to improve signal around Midlothian & Edinburgh? I get 1 bar max, and despite saying I have a 4G connection nothing loads. If nothing changes I'll be forced to change providers.

  • RussellSmith07
    Russell Smith (@RussellSmith07) reported from Edinburgh, Scotland

    @ThreeUKSupport Again pathetic customer service. I need a call back.

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland

    @DMcGillivray2 @ThreeUK @Ofcom I had to threaten to report them to Ofcom Don as they guy was constantly asking me questions. He said he had never refused to give me the PAC code but just wasn’t getting round to it, demanding to know which phone, how much etc.

  • gm8arv
    David Taylor (@gm8arv) reported from Edinburgh, Scotland

    @daveake @ThreeUKSupport Until recently the app Three provided allowed checking of data allowance if you were in mobile data mode on the iPad. No problem! The the app was updated “to work in Wi-Fi mode as well”. That’s when all the problems started, requiring a password and an incoming text.

  • shadlx
    Richard Williamson (@shadlx) reported from Edinburgh, Scotland

    @ThreeUKSupport @AndrewCruzeUK As can how rubbish your network provider is

  • jeccles621
    Jim Eccleston (@jeccles621) reported from Carlops, Scotland

    @ThreeUK Mobike data on Three network has not been working for two weeks now n the EH26 area. Never a problem before

  • mel_robbo
    Mel Robbo (@mel_robbo) reported from Edinburgh, Scotland

    @ThreeUKSupport Hi, I am trying to find out if my phone has WiFi calling enabled but the info for Oneplus 7T is blank on device support. Can you help?

  • NRobertson_x
    Nicole❣ (@NRobertson_x) reported from Tranent, Scotland

    @ThreeUK customer service is an absolute joke !!!!

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.

  • Rawssy
    Ross (@Rawssy) reported from Edinburgh, Scotland

    Really starting to piss me off how bad @ThreeUK ‘s signal is... I’m in central Edinburgh I have 1 bar of 4g and it takes 20-30 seconds to load 1 picture...... IN THE CENTRE OF TOWN

  • paulforsyth7867
    Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland

    @Rpearson081 @RangersBoy8877 @ThreeUK @ThreeUKSupport @SkyHelpTeam @WhatsApp I want to change providers as the signal is very poor to no signal at all and that is when am in the open. Can't do this until 2021 so Three better improve or provide a reduced bill for a service am not getting.

  • melvvvvkk
    Melville King (@melvvvvkk) reported from Dunfermline, Scotland

    @ThreeUKSupport So I’ve to do without service until the 8th of September? Great service .

  • WolfVlogsLife
    WOLF (@WolfVlogsLife) reported from Edinburgh, Scotland

    @ThreeUKSupport I'm going to have to end my broadband contract due to you breaking it. Its been months still no LG TV. When I get in contact with customer service its same old its 10working days away. Maybe time to sue not paying for goods I've not received

  • AGDun_162
    Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!

  • paulforsyth7867
    Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland

    @ThreeUKSupport @Rpearson081 The 999 calls connected then disconnected after I asked for the emergency service I wanted. Got a bleep tone and a message on the screen saying Network error. I tried 3 times and gave up. Police eventually called me as there were 3 lost calls and thought I was needing help.

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport is there any update on when the work in EH11 2NQ might be finished? Your unlimited mobile data home WiFi has an woefully inadequate signal at the best of times, but today it's dropping out every few mins & not even registering on a speed test. Not ideal when WFH!

  • scott_wright91
    Scott Wright (@scott_wright91) reported from Edinburgh, Scotland

    @Barriestweeting @VodafoneUK @ThreeUK best for customer service in my opinion.

  • shadlx
    Richard Williamson (@shadlx) reported from Edinburgh, Scotland

    @ThreeUKSupport Hmm. That sounds like a very standard excuse for the network behaviour I see pretty much 24:7 across the country - it suggests your network isn’t up to scratch

  • Alfiedog9
    Alfiedog (@Alfiedog9) reported from Edinburgh, Scotland

    @ThreeUKSupport This doesn’t address any of the issues raised by the Swiss. Sorry. You know the risks but you’re only interested in £$€. The problem is, your greed is my risk.

  • Scottc79
    Scott Campbell (@Scottc79) reported from Edinburgh, Scotland

    @ThreeUK @ThreeUKSupport Have just spent the most hofficially infuriating few minutes of my life trying to string together a conversation with some absolute moron in your joke of a call centre. You guys must work tirelessly to attain such Herculean levels of abject service.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • TraceyJCarr
    Tracey Carr (@TraceyJCarr) reported

    @ThreeUK I’ve been a customer for more than a decade. I’ve tried to upgrade several times and you make it as hard as possible. Yesterday you cancelled an order after contract signature and order number. Today I cancelled my direct debit

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

  • futralph
    Crypto93 (@futralph) reported

    @threeuk @ThreeUKSupport fix your damn app haven’t been able to top up for other a week and I’m out of data. What a joke!

  • UKBeautyOnline
    UK Beauty Online (@UKBeautyOnline) reported

    @ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossible to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service

  • Crocidolite11
    Crocidolite (@Crocidolite11) reported

    £15.96 before April now £18.26 from April and @ThreeUK can’t get their emails out quick enough to tell you of the price increase for a further year of the same ******* service. £27.60 more from one customer. That’s roughly £289 MILLION additional revenue just from the UK alone.

  • Legmo_2
    Legmo2 (@Legmo_2) reported

    @ThreeUKSupport - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!

  • chrisbunnett
    Chris Bunnett (@chrisbunnett) reported

    @ThreeUK - I ******* hate your network. I haven’t called anyone but now you tell me can’t make a call ‘as I used up my balance!’ You are a bunch of crooks and thieves. Fuckwits.

  • kattyork
    katie t  🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@kattyork) reported

    Why is @ThreeUK so **** says I can get 4G at work I sometimes have nothing or 1 bar like in York city centre

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

  • stoopidiztdog
    Stupid Dog (@stoopidiztdog) reported

    @ThreeUK Phone stolen and had a new SIM that I can't activate, because I need an OTP sent to the number to login to MyThree account! Poor user experience. How can you guys not have figured this out?