1. Home
  2. Companies
  3. 3 (Three)
  4. Edinburgh
3 (Three)

3 (Three) outages and service status in Edinburgh, Scotland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • 3 (Three) generated 5 outage signals in the last 24 hours around Edinburgh, including 5 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Sep 3, 7:34 AM GMT+1.
  • 57% Internet (57%)
  • 43% Total Blackout (43%)

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH7 , EH11 , EH4 , EH16 , EH5 , EH8 and EH6 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Rosyth, and Dunfermline.

CityProblem TypeReport Time
Edinburgh Total Blackout 6 hours ago
Edinburgh Total Blackout 6 hours ago
Edinburgh Total Blackout 20 hours ago
Edinburgh Total Blackout 20 hours ago
Edinburgh Internet 20 hours ago
Edinburgh Total Blackout 1 day ago

Nearby cities with recent reports

Rosyth

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • itskatherinealy
    Katherine Aly (@itskatherinealy) reported from Edinburgh, Scotland

    Not that you didn’t know, but I gotta say absolutely awful customer service @ThreeUK - advisors hanging up, playing music while chatting to their pals instead of replying to you on the phone, miscommunication between departments.. looking for a new provider now! #badservice

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport is there any update on when the work in EH11 2NQ might be finished? Your unlimited mobile data home WiFi has an woefully inadequate signal at the best of times, but today it's dropping out every few mins & not even registering on a speed test. Not ideal when WFH!

  • zah_ali
    Zahid Ali (@zah_ali) reported from Edinburgh, Scotland

    @ThreeUKSupport No data or signal at all 😥

  • RussellSmith07
    Russell Smith (@RussellSmith07) reported from Edinburgh, Scotland

    @ThreeUKSupport Again pathetic customer service. I need a call back.

  • shootrecordlife
    Gary Oliver (@shootrecordlife) reported from Edinburgh, Scotland

    @ThreeUK It's like when have a rant on a WhatsApp group chat then realise it was a bad idea.

  • AGDun_162
    Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!

  • _wanderlustlwt
    𝕊𝕙𝕒𝕟 | (@_wanderlustlwt) reported from Edinburgh, Scotland

    @ThreeUKSupport my 4g is down and I need it for my job, this is a joke £100 a month and for the service to be down

  • Scottc79
    Scott Campbell (@Scottc79) reported from Edinburgh, Scotland

    @ThreeUK @ThreeUKSupport Have just spent the most hofficially infuriating few minutes of my life trying to string together a conversation with some absolute moron in your joke of a call centre. You guys must work tirelessly to attain such Herculean levels of abject service.

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.

  • shadlx
    Richard Williamson (@shadlx) reported from Edinburgh, Scotland

    @ThreeUKSupport Hmm. That sounds like a very standard excuse for the network behaviour I see pretty much 24:7 across the country - it suggests your network isn’t up to scratch

  • TheMichael84
    Michael (@TheMichael84) reported from Gorebridge, Scotland

    @ThreeUK do you have any plans to improve signal around Midlothian & Edinburgh? I get 1 bar max, and despite saying I have a 4G connection nothing loads. If nothing changes I'll be forced to change providers.

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport I've also tried turning the phone off and on and switching to airplane mode and back. Having no issues across town at my work, so know it's not the phone.

  • MTraill
    Michael Traill (@MTraill) reported from Edinburgh, Scotland

    @ThreeUKSupport Has not resolved the issue

  • photomadmichael
    Michael Higgins (@photomadmichael) reported from Edinburgh, Scotland

    @ThreeUKSupport any known issues in Edinburgh at the moment? As I can’t make calls 😬

  • john_rafa
    Joao R. Carraro (@john_rafa) reported from Edinburgh, Scotland

    @ThreeUKSupport I did even though I don't believe the problem is with my device, since yesterday I've got the very same issue and also a friend is experiencing the same here. It got better only in the evening. That's been terrible lately

  • ianwsmith82
    Ian Smith (@ianwsmith82) reported from Edinburgh, Scotland

    @ThreeUKSupport why ask me to do a survey with text replies then charge me for the replies. Honestly that's pretty poor.

  • JonInEdinburgh
    Jon (@JonInEdinburgh) reported from Edinburgh, Scotland

    @Nate_Brady @ThreeUKSupport Will do. It does seem to new customers who are having the same issue. I only joined on Thursday. I’ve uninstalled the app for now and will try downloading it again in a few days. I don’t have much faith it’ll work though!

  • paulforsyth7867
    Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland

    @Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.

  • DX_1
    doris (@DX_1) reported from Edinburgh, Scotland

    @ThreeUK @metwhine aye, maybe quit being sarcastic on twitter for a while and actually respond to customers having issues. idiots.

  • StephMunroxx
    Steph Munro (@StephMunroxx) reported from Edinburgh, Scotland

    @ThreeUKSupport Not particularly, just seem to have poor service with both

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • markpfinch
    Mark Finch (@markpfinch) reported

    @ThreeUKSupport shocking charge me £12 for 7 day European pass. Block it after 1 day for fair usage policy. Rude on support and tell me I have to wait to buy another pass as this one is active for 7 days. Leave me unable to use my phone for navigation in Europe! Scam!

  • MicroManager45
    micro manager. (@MicroManager45) reported

    Can you confirm network issues, I have no phone, no broadband day 2 I'll cancel both if I hear nothing back @ThreeUKSupport

  • coveragechecker
    CoverageChecker (@coveragechecker) reported

    @Mainstreamlive @ThreeUK Surprised to hear that.. considering its all part of VodafoneThree, and you should have access across the entire network of Vodafone and Three masts. Although I know its not full coverage so you might just be in a dead spot, depending on where in the country you are.

  • babylonlover29
    You Can Call Me Honey (@babylonlover29) reported

    @ThreeUK you have the WORST customer support personnels EVER!

  • F_Drippo
    F 🇧🇩 (@F_Drippo) reported

    @ThreeUK Network is so bad 😑

  • richardwadams
    Richard Adams (@richardwadams) reported

    @paullewismoney It should be as easy to cancel as it is to sign up. My best example was @ThreeUKSupport. I had to print out a form and post it to them. A telecommunications company. It beggared belief. They of course denied ever receiving it.

  • Swanseajack71
    Clydachjack (@Swanseajack71) reported

    Hi, have you got a time frame for when you are going to finish the maintenance in SA65QD, signal has dropped dramatically since yesterday, thanks. @ThreeUKSupport

  • Brutha_bear74
    Chris (@Brutha_bear74) reported

    @ThreeUK how do I make a complaint, your 3+ is, again, not letting me in or allowing me to change the password

  • Tigerfan11
    Paul Robinson 🎗💙🇺🇦 (@Tigerfan11) reported

    Never dealt with such crap customer service as @ThreeUK

  • HarryWessex
    Harry (@HarryWessex) reported

    @ThreeUK Hi, can you let me know the progress of fixing the data around Basingstoke? 4G and 5G seem available, the the data is slow on non existent. It’s been like this for at least 5 months.