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3 (Three)

3 (Three) outages and service status in Edinburgh, Scotland

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Full Outage Map
  • 3 (Three) generated 3 outage signals in the last 24 hours around Edinburgh, including 3 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Aug 25, 10:29 AM GMT+1.
  • 69% Internet (69%)
  • 31% Total Blackout (31%)

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH4 , EH7 , EH13 , EH11 , EH14 , EH8 and EH6 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Rosyth, and Dunfermline.

CityProblem TypeReport Time
Edinburgh Total Blackout 10 hours ago
Edinburgh Total Blackout 21 hours ago
Edinburgh Total Blackout 23 hours ago
Edinburgh Total Blackout 1 day ago
Edinburgh Total Blackout 1 day ago
Edinburgh Total Blackout 1 day ago

Nearby cities with recent reports

Rosyth

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • Bighenbroon
    Stuart Gray (@Bighenbroon) reported from Kirkcaldy, Scotland

    @ThreeUKSupport what's the issue with service in the KY1 area? Has been dropping in and out all day with internet and phone signal

  • paulforsyth7867
    Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland

    @ThreeUKSupport @Rpearson081 The 999 calls connected then disconnected after I asked for the emergency service I wanted. Got a bleep tone and a message on the screen saying Network error. I tried 3 times and gave up. Police eventually called me as there were 3 lost calls and thought I was needing help.

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport Huawei 4g router 3 Pro. There are no updates pending and I've restarted the machine (again!), but now I'm being told that there's no Internet connection over WiFi. This started yesterday and is causing me major problems with my work.

  • Alfiedog9
    Alfiedog (@Alfiedog9) reported from Edinburgh, Scotland

    @ThreeUKSupport This doesn’t address any of the issues raised by the Swiss. Sorry. You know the risks but you’re only interested in £$€. The problem is, your greed is my risk.

  • mel_robbo
    Mel Robbo (@mel_robbo) reported from Edinburgh, Scotland

    @ThreeUKSupport Hi, I am trying to find out if my phone has WiFi calling enabled but the info for Oneplus 7T is blank on device support. Can you help?

  • Scottc79
    Scott Campbell (@Scottc79) reported from Edinburgh, Scotland

    @ThreeUK @ThreeUKSupport Have just spent the most hofficially infuriating few minutes of my life trying to string together a conversation with some absolute moron in your joke of a call centre. You guys must work tirelessly to attain such Herculean levels of abject service.

  • cholehen
    chlo ♡ (@cholehen) reported from Edinburgh, Scotland

    @ThreeUKSupport I’m looking for prices on an early upgrade. I don’t have the time to sit on the phone but every time I start a live chat the systems are down :(

  • itskatherinealy
    Katherine Aly (@itskatherinealy) reported from Edinburgh, Scotland

    Not that you didn’t know, but I gotta say absolutely awful customer service @ThreeUK - advisors hanging up, playing music while chatting to their pals instead of replying to you on the phone, miscommunication between departments.. looking for a new provider now! #badservice

  • ninjascotsman
    Winston Smith (@ninjascotsman) reported from Edinburgh, Scotland

    @ThreeUK You can't even deliver 4g in Edinburgh city centre £20 a month can't even get signal to make call

  • aberquine
    Laura (@aberquine) reported from Edinburgh, Scotland

    Anyone else on @ThreeUKSupport got No Service?! I’m in Edinburgh EH11. #ThreeUKdown

  • JonInEdinburgh
    Jon (@JonInEdinburgh) reported from Edinburgh, Scotland

    @Nate_Brady @ThreeUKSupport Will do. It does seem to new customers who are having the same issue. I only joined on Thursday. I’ve uninstalled the app for now and will try downloading it again in a few days. I don’t have much faith it’ll work though!

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland

    I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2

  • ianwsmith82
    Ian Smith (@ianwsmith82) reported from Edinburgh, Scotland

    @ThreeUKSupport why ask me to do a survey with text replies then charge me for the replies. Honestly that's pretty poor.

  • jeccles621
    Jim Eccleston (@jeccles621) reported from Carlops, Scotland

    @ThreeUK Mobike data on Three network has not been working for two weeks now n the EH26 area. Never a problem before

  • jibuku
    Nicola Hamblett (@jibuku) reported from Edinburgh, Scotland

    @ThreeUKSupport one of your stores forced a contract through on me without my permission before I’d signed anything and we’re really funny about cancelling it when I said I didn’t want to go through with it. Where can I make a formal complaint please?

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport It's not my phone, it's the WiFi. I've rebooted the router multiple times this morning & if I'm lucky I'll connect for 20-30mins, then it's gone again. This god awful home WiFi is the worst thing I've ever experienced and will be why I leave you when my contract is up.

  • MTraill
    Michael Traill (@MTraill) reported from Edinburgh, Scotland

    @ThreeUKSupport Has not resolved the issue

  • DX_1
    doris (@DX_1) reported from Edinburgh, Scotland

    @ThreeUK @metwhine aye, maybe quit being sarcastic on twitter for a while and actually respond to customers having issues. idiots.

  • AGDun_162
    Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!

  • lotternine
    Charlotte L. 🏳️‍🌈 (@lotternine) reported from Edinburgh, Scotland

    @ThreeUKSupport Nah, still not working - exact same problem

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JulieOutrageous
    Taylor✌️ (@JulieOutrageous) reported

    @KayliePaylie @ThreeUKSupport @ThreeUK I think the only time we've paid more than like £6 for the cinema was when we were in London, and you expect it down there

  • NeddyOrNot
    Neddy (@NeddyOrNot) reported

    It should be illegal how phone companies handle cancellations once your minimum term ends. If the contract's over, I should be able to cancel it online in 30 seconds, not spend an hour jumping through hoops just to stop paying them. I'm talking about @ThreeUK here, but let's be honest, they're all at it. Why is this still considered acceptable?

  • markpfinch
    Mark Finch (@markpfinch) reported

    @ThreeUKSupport shocking charge me £12 for 7 day European pass. Block it after 1 day for fair usage policy. Rude on support and tell me I have to wait to buy another pass as this one is active for 7 days. Leave me unable to use my phone for navigation in Europe! Scam!

  • duxbury2002
    Golfing through 2025 (@duxbury2002) reported

    Anyone have issues with @ThreeUK data calculation? My new billing cycle started 3 days ago. My app says my usage is 996kb of data. That’s 0.001GB. The graph shows that I have 8GB left of my 12GB allowance, so 4GB used. I called them, they say I have used 2GB. #ripoffbritain

  • 80iishh
    huey freeman (@80iishh) reported

    @ThreeUK @ThreeUKSupport how do you guys even get customers. I’d have better signal with a Nigerian provider

  • seanpaulguitar
    Sean Redmond (@seanpaulguitar) reported

    @ThreeUK your live chat agent is a pile of crap, if someone asks to be put through to an agent and says no questions it must immediately do so, your unacceptable menus and ridiculous questions arent acceptable, if i ask for an agent it should be IMMEDIATE

  • BrettOfTheSouth
    Brett (@BrettOfTheSouth) reported

    45 minuets on live chat to sort a simple issue. Doesn't help they take 4 minuets to reply each time. On @ThreeUKSupport

  • heyitskamil_
    كامِل (@heyitskamil_) reported

    @FoxRunTime @skylermzx @ThreeUK Does it not depend on where you are? That’s usually how it is with mobile broadband/mobile service providers

  • alienLDN
    niko (@alienLDN) reported

    @ThreeUK so I asked you to cancel my contract as it comes to an end and you haven’t done it just to screw more money out of me. Shame on you I will never be your customer again

  • fourfor2ltd
    Ritchie Hanlon (@fourfor2ltd) reported

    As an existing customer @ThreeUK you are a disgrace! Finding out you been charging me £15 plus per month for 11 years for broadband! Yes my fault but could u not see it not been used and have the courtesy to contact me considering I have my mobile with you? Thieving !!!!