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3 (Three)

3 (Three) Outage Report in Edinburgh, Scotland

Why is my 3 (Three) service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH7 , EH4 , EH11 , EH8 , EH13 , EH16 and EH5 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 54% Internet (54%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Bonnyrigg, Rosyth, and Dunfermline.

CityProblem TypeReport Time
Edinburgh Total Blackout 1 day ago
Edinburgh Total Blackout 1 day ago
Edinburgh Total Blackout 1 day ago
Edinburgh Total Blackout 2 days ago
Edinburgh Internet 4 days ago
Edinburgh Total Blackout 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • cholehen
    chlo ♡ (@cholehen) reported from Edinburgh, Scotland

    @ThreeUKSupport I’m looking for prices on an early upgrade. I don’t have the time to sit on the phone but every time I start a live chat the systems are down :(

  • _wanderlustlwt
    𝕊𝕙𝕒𝕟 | (@_wanderlustlwt) reported from Edinburgh, Scotland

    @ThreeUKSupport my 4g is down and I need it for my job, this is a joke £100 a month and for the service to be down

  • jeccles621
    Jim Eccleston (@jeccles621) reported from Carlops, Scotland

    @ThreeUK Mobike data on Three network has not been working for two weeks now n the EH26 area. Never a problem before

  • sharonrit123
    Sharon ritchie (@sharonrit123) reported from Tranent, Scotland

    @ThreeUK , three instant chats with 3 advisors about the lack of service, every time they “transfer” me to customer relations no one ever answers!!!! Terrible way to treat a very loyal and multi contract customer! 😡

  • DX_1
    doris (@DX_1) reported from Edinburgh, Scotland

    @ThreeUK @metwhine aye, maybe quit being sarcastic on twitter for a while and actually respond to customers having issues. idiots.

  • paulforsyth7867
    Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland

    @Rpearson081 @RangersBoy8877 @ThreeUK @ThreeUKSupport @SkyHelpTeam @WhatsApp I want to change providers as the signal is very poor to no signal at all and that is when am in the open. Can't do this until 2021 so Three better improve or provide a reduced bill for a service am not getting.

  • DavidBourne1978
    David Bourne (@DavidBourne1978) reported from Edinburgh, Scotland

    @ThreeUKSupport Nope not yet as work is an issue. Best after 7pm tonight

  • Scottc79
    Scott Campbell (@Scottc79) reported from Edinburgh, Scotland

    @ThreeUK @ThreeUKSupport Have just spent the most hofficially infuriating few minutes of my life trying to string together a conversation with some absolute moron in your joke of a call centre. You guys must work tirelessly to attain such Herculean levels of abject service.

  • RTPeat
    Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @Three_Is_Broken @ThreeUK Usually not too bad around Edinburgh but today when I got over the hill and the phone swapped to an Edinburgh mast it just stopped routing to the internet.

  • _wanderlustlwt
    𝕊𝕙𝕒𝕟 | (@_wanderlustlwt) reported from Edinburgh, Scotland

    @ThreeUKSupport my 4g is down and I need it for my job, this is a joke £100 a month and for the service to be down

  • JackCuthill
    Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JackCuthill) reported from Edinburgh, Scotland

    @ThreeUKSupport Huawei AI cube keeps losing signal. It's pain in the ass.

  • gm8arv
    David Taylor (@gm8arv) reported from Edinburgh, Scotland

    @ThreeUKSupport Kirsty, I have neither three phone, nor a three home service. I have an iPad with a 200 MB/month SIM, and I would like to check the usage. With Wi-Fi disabled, mobile data enabled 192.168.0.1 just times out. You are apparently sending a text to my iPad, which cannot receive it

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport I've also tried turning the phone off and on and switching to airplane mode and back. Having no issues across town at my work, so know it's not the phone.

  • RTPeat
    Richard Peat  (@RTPeat) reported from Edinburgh, Scotland

    @MustardSeedUK @ThreeUK Absolutely, this morning I had no signal whatsoever, restarting the phone got a signal, but no data access. The last one was country wide as well, but didn’t seem to get picked up by journalists.

  • paulforsyth7867
    Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland

    @Rpearson081 @RangersBoy8877 @ThreeUK @ThreeUKSupport Three are shocking and have a terrible signal coverage. I had to make a 999 call three times only to be cut off each time as no signal. Thankfully someone else called for the ambulance and the heart attack patient survived.

  • Mattsteedman
    matt Steedman - (@Mattsteedman) reported from Edinburgh, Scotland

    @ThreeUK @ThreeUKSupport . Just 48 hours I was singing your praises to a few of my mates asking why they were staying with a rival network. I told them three was the way forward and then you go & let me down like this. Looks like finally it’s working but let’s not fight again pls

  • gm8arv
    David Taylor (@gm8arv) reported from Edinburgh, Scotland

    @daveake @ThreeUKSupport Until recently the app Three provided allowed checking of data allowance if you were in mobile data mode on the iPad. No problem! The the app was updated “to work in Wi-Fi mode as well”. That’s when all the problems started, requiring a password and an incoming text.

  • Fazzat1903
    Fazzat Fae Jockistan 🎗️ (@Fazzat1903) reported from Penicuik, Scotland

    @ThreeUKSupport @ThreeUK No service yet again. ! Losing patience Mofos 👊🏿

  • paulforsyth7867
    Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland

    @ThreeUKSupport @Rpearson081 The 999 calls connected then disconnected after I asked for the emergency service I wanted. Got a bleep tone and a message on the screen saying Network error. I tried 3 times and gave up. Police eventually called me as there were 3 lost calls and thought I was needing help.

  • paulforsyth7867
    Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland

    @Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • callumjrogers
    callum rogers (@callumjrogers) reported

    @ThreeUKSupport I've been having problems with my 4g signal for the past week or 2, it's been staying at 2 bars no matter where I am, I use to always get full in my house now I barely get any, occasionally no signal. How can I fix this.

  • alkhrijim
    M. Alkharaiji | د. محمّد الخريجي (@alkhrijim) reported

    @ThreeUKSupport Contract began on early 2017 & there wasn’t a delay on bill payments even for once. Then when it came to closing account due to leaving the UK for good, send few more bills for unused service. End up forced to pay for not being available at my UK address to receive mail in bills!

  • SANDYMIL89
    Sandy Millar (@SANDYMIL89) reported

    @ThreeUKSupport very disappointed with this 1day after launch and still no handsets delivered 😞 How to you guy's plan to make up for this ?? surely all customer's affected should be compensated for no receiving a PRE ORDERED Handset until after the release date? Considering another network now

  • rogegare
    Gaz Rogers (@rogegare) reported

    @ThreeUKSupport you are soon going to be losing a customer if I cannot access my online account. I’ve tried to reset my password so many time and every time I do, I get the same error message. At this rate it is easier to swap providers. Please help

  • afpatz
    Ali Patrick (@afpatz) reported

    @ThreeUKSupport my upgrade was supposed to arrive yesterday but no sign of it, no messages or communication either, and I can't see anything on "My Account" as several pages appear to be broken. How can I find out what's going on?

  • n__bade
    Nate (@n__bade) reported

    Why is it that whenever I try and call @ThreeUK to cancel my phone contract (during my cooling off period) the line always mysteriously drops?

  • BHealey10
    B Healey (@BHealey10) reported

    @ThreeUK since changing my phone my Whatsapp messages are not going through. Internet is working but the messages are not going through and phone signal is weak

  • NibblyPig
    Simon (@NibblyPig) reported

    @ThreeUKSupport Having an awful time returning my 4G modem within the 30 day period, as I moved house and they will only send the envelope to my old address. I've been redirected on the phones 4 times to different indian call centres, no-one can help & they say I will be charged

  • squeak251
    Gary Foster 🇪🇺🇬🇧 (@squeak251) reported

    @ThreeUKSupport Nope, nothing improved. Being sent a new sim, but still not impressed with being hung up on, twice, very poor form. If the network issues don’t improve I’ll be going elsewhere.

  • SmithLovelace
    Liam Lovelace-Smith (@SmithLovelace) reported

    @ThreeUKSupport It wasn’t a final bill I had the phone 2 days and sent it back so I shouldn’t be getting billed for anything I’ve raised the issue 5 times with your customer service online chat and via phone and still nothing keep getting txt messages from CRS saying I owe three £106