3 (Three) Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH6, EH7, EH4 and EH11.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Dunfermline |
Total Blackout | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Paul Forsyth
(@paulforsyth7867) reported
from
Edinburgh, Scotland
@Rpearson081 @RangersBoy8877 @ThreeUK @ThreeUKSupport Three are shocking and have a terrible signal coverage. I had to make a 999 call three times only to be cut off each time as no signal. Thankfully someone else called for the ambulance and the heart attack patient survived.
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Fazzat Fae Jockistan 🎗️
(@Fazzat1903) reported
from
Penicuik, Scotland
@ThreeUKSupport @ThreeUK No service yet again. ! Losing patience Mofos 👊🏿
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Jack 🏴
(@JackCuthill) reported
from
Edinburgh, Scotland
@ThreeUKSupport Huawei AI cube keeps losing signal. It's pain in the ass.
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Paul Forsyth
(@paulforsyth7867) reported
from
Edinburgh, Scotland
@Rpearson081 @RangersBoy8877 @ThreeUK @ThreeUKSupport @SkyHelpTeam @WhatsApp I want to change providers as the signal is very poor to no signal at all and that is when am in the open. Can't do this until 2021 so Three better improve or provide a reduced bill for a service am not getting.
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Sharon ritchie
(@sharonrit123) reported
from
Tranent, Scotland
@ThreeUK , three instant chats with 3 advisors about the lack of service, every time they “transfer” me to customer relations no one ever answers!!!! Terrible way to treat a very loyal and multi contract customer! 😡
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Paul Forsyth
(@paulforsyth7867) reported
from
Edinburgh, Scotland
@ThreeUKSupport @Rpearson081 The 999 calls connected then disconnected after I asked for the emergency service I wanted. Got a bleep tone and a message on the screen saying Network error. I tried 3 times and gave up. Police eventually called me as there were 3 lost calls and thought I was needing help.
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Paul Forsyth
(@paulforsyth7867) reported
from
Edinburgh, Scotland
@Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.
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David Bourne
(@DavidBourne1978) reported
from
Edinburgh, Scotland
@ThreeUKSupport Nope not yet as work is an issue. Best after 7pm tonight
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@ThreeUKSupport Kirsty, I have neither three phone, nor a three home service. I have an iPad with a 200 MB/month SIM, and I would like to check the usage. With Wi-Fi disabled, mobile data enabled 192.168.0.1 just times out. You are apparently sending a text to my iPad, which cannot receive it
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Scott Campbell
(@Scottc79) reported
from
Edinburgh, Scotland
@ThreeUK @ThreeUKSupport Have just spent the most hofficially infuriating few minutes of my life trying to string together a conversation with some absolute moron in your joke of a call centre. You guys must work tirelessly to attain such Herculean levels of abject service.
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Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@Three_Is_Broken @ThreeUK Usually not too bad around Edinburgh but today when I got over the hill and the phone swapped to an Edinburgh mast it just stopped routing to the internet.
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chlo ♡
(@cholehen) reported
from
Edinburgh, Scotland
@ThreeUKSupport I’m looking for prices on an early upgrade. I don’t have the time to sit on the phone but every time I start a live chat the systems are down :(
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𝕊𝕙𝕒𝕟 |
(@_wanderlustlwt) reported
from
Edinburgh, Scotland
@ThreeUKSupport my 4g is down and I need it for my job, this is a joke £100 a month and for the service to be down
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport I've also tried turning the phone off and on and switching to airplane mode and back. Having no issues across town at my work, so know it's not the phone.
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Jim Eccleston
(@jeccles621) reported
from
Carlops, Scotland
@ThreeUK Mobike data on Three network has not been working for two weeks now n the EH26 area. Never a problem before
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matt Steedman -
(@Mattsteedman) reported
from
Edinburgh, Scotland
@ThreeUK @ThreeUKSupport . Just 48 hours I was singing your praises to a few of my mates asking why they were staying with a rival network. I told them three was the way forward and then you go & let me down like this. Looks like finally it’s working but let’s not fight again pls
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𝕊𝕙𝕒𝕟 |
(@_wanderlustlwt) reported
from
Edinburgh, Scotland
@ThreeUKSupport my 4g is down and I need it for my job, this is a joke £100 a month and for the service to be down
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@daveake @ThreeUKSupport Until recently the app Three provided allowed checking of data allowance if you were in mobile data mode on the iPad. No problem! The the app was updated “to work in Wi-Fi mode as well”. That’s when all the problems started, requiring a password and an incoming text.
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Richard Peat
(@RTPeat) reported
from
Edinburgh, Scotland
@MustardSeedUK @ThreeUK Absolutely, this morning I had no signal whatsoever, restarting the phone got a signal, but no data access. The last one was country wide as well, but didn’t seem to get picked up by journalists.
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doris
(@DX_1) reported
from
Edinburgh, Scotland
@ThreeUK @metwhine aye, maybe quit being sarcastic on twitter for a while and actually respond to customers having issues. idiots.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Bizi🇵🇰🇮🇪🇵🇸🕊️🍀
(@iibdii) reported
@ThreeUKSupport I did have 2 accounts both pac were requested and used on other network. Received final bill in credit on one phone never received for other. Both number ported successfully to voxi so I assumed contract is finished after number ported away bill should have been nill in dec
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Paul Stanford
(@Paulypaul348) reported
@ThreeUKSupport Yep I cancelled them both in October yet I’m still getting charged for the most expensive one since then. I need to get this resolved along with another issue
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ᴮᴱ𝕁𝕀𝕄𝕀𝕀𝕀↗↘𝕀𝕀𝕀ℕ⟭⟬⁷
(@jiminiekkyu13) reported
@ThreeUK Is anyone able to help me with refunds ? Three managed to charge me £13.97 and I’ve actually left the network already🙏🏼 I can’t get in contact with someone to do this for me
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Kayte Louise Beale
(@KayteBeale) reported
@ThreeUKSupport They were no help at all, is there a number I can call or can someone call me?
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Andy
(@halsteadaddick) reported
@ThreeUKSupport Basically the phone is completely useless, I had a 90mins chat with your customer where I was expected either to take out a 2nd contract or upgrade early, the first would cost me £28 a month along side the same amount I am paying now or £161 to upgrade. Neither is acceptable to
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Claire Hunter
(@ClaireH14904745) reported
@ThreeUKSupport spoke to the store manager who when reading our correspondence was very apologetic and promised to get it sorted out and would be our "one point of contact" after all the problems. This seemed to be finally getting somewhere, but since this lockdown started
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Andy
(@halsteadaddick) reported
@ThreeUKSupport I have to return the phone to them, pay £50+ for it to be fitted with a new battery, going to take 2/3 weeks to sort out. Three Mobile will still be charging me for a service I cannot use, but are not willing to assist in anyway.
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Claire Hunter
(@ClaireH14904745) reported
@ThreeUKSupport dept to dept. Nobody at your company cares. There is zero continuity of customer management. Despite what you say, your call handers DO hang up on customers. I'm always polite, but want this resolved. Eventually, when your stores reopened before Xmas we
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Sharon Hixon
(@SharonHixon4) reported
@ThreeUKSupport Also perhaps you could learn a thing from @VirginMedia_One they have a bereavement team and I have to say not being able to speak with someone in the UK is not nice . Why would you not wait for the sim to be sent out before restricting her service . The account has two numbers
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Leah Juntrasapt
(@LJuntrasapt) reported
@ThreeUKSupport I have FIVE contracts with your company and am disgusted with the customer service I have experienced from you in trying to get a handset returned to you since before CHRISTMAS! I have spent HOURS on the phone numerous times, being pushed from person to person!!