3 (Three) Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH6, EH7, EH1, EH16 and EH3.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Dunfermline, Kirkcaldy, Dalkeith and Bonnyrigg.
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Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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David Taylor (@gm8arv) reported from Edinburgh, Scotland
@daveake @ThreeUKSupport Until recently the app Three provided allowed checking of data allowance if you were in mobile data mode on the iPad. No problem! The the app was updated “to work in Wi-Fi mode as well”. That’s when all the problems started, requiring a password and an incoming text.
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Ian Smith (@ianwsmith82) reported from Edinburgh, Scotland
@ThreeUKSupport why ask me to do a survey with text replies then charge me for the replies. Honestly that's pretty poor.
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matt Steedman - (@Mattsteedman) reported from Edinburgh, Scotland
@ThreeUK @ThreeUKSupport . Just 48 hours I was singing your praises to a few of my mates asking why they were staying with a rival network. I told them three was the way forward and then you go & let me down like this. Looks like finally it’s working but let’s not fight again pls
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chlo ♡ (@cholehen) reported from Edinburgh, Scotland
@ThreeUKSupport I’m looking for prices on an early upgrade. I don’t have the time to sit on the phone but every time I start a live chat the systems are down :(
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Joao R. Carraro (@john_rafa) reported from Edinburgh, Scotland
@ThreeUKSupport Since I've moved to Edinburgh last December. At home even though the signal strength is between 50% - 75% I never got a decent speed. I've opened many requests for the technical support to check that but nothing changed so far.
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Richard Williamson (@shadlx) reported from Edinburgh, Scotland
@ThreeUKSupport @AndrewCruzeUK As can how rubbish your network provider is
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David Taylor (@gm8arv) reported from Edinburgh, Scotland
@ThreeUKSupport Kirsty, I have neither three phone, nor a three home service. I have an iPad with a 200 MB/month SIM, and I would like to check the usage. With Wi-Fi disabled, mobile data enabled 192.168.0.1 just times out. You are apparently sending a text to my iPad, which cannot receive it
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John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland
@DMcGillivray2 @ThreeUK @Ofcom I had to threaten to report them to Ofcom Don as they guy was constantly asking me questions. He said he had never refused to give me the PAC code but just wasn’t getting round to it, demanding to know which phone, how much etc.
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Joao R. Carraro (@john_rafa) reported from Edinburgh, Scotland
@ThreeUKSupport Very slow connection as shown on the speed test. A friend also on three is experiencing the same. It's as bad as yesterday. Just improved in the evening. Can't load anything.
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Jon (@JonInEdinburgh) reported from Edinburgh, Scotland
@Nate_Brady @ThreeUKSupport Will do. It does seem to new customers who are having the same issue. I only joined on Thursday. I’ve uninstalled the app for now and will try downloading it again in a few days. I don’t have much faith it’ll work though!
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Zahid Ali (@zah_ali) reported from Edinburgh, Scotland
@ThreeUKSupport No data or signal at all 😥
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David Bourne (@DavidBourne1978) reported from Edinburgh, Scotland
@ThreeUKSupport Nope not yet as work is an issue. Best after 7pm tonight
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Scott Wright (@scott_wright91) reported from Edinburgh, Scotland
@Barriestweeting @VodafoneUK @ThreeUK best for customer service in my opinion.
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Ross (@Rawssy) reported from Edinburgh, Scotland
Really starting to piss me off how bad @ThreeUK ‘s signal is... I’m in central Edinburgh I have 1 bar of 4g and it takes 20-30 seconds to load 1 picture...... IN THE CENTRE OF TOWN
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Joao R. Carraro (@john_rafa) reported from Edinburgh, Scotland
@ThreeUKSupport I did even though I don't believe the problem is with my device, since yesterday I've got the very same issue and also a friend is experiencing the same here. It got better only in the evening. That's been terrible lately
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Richard Williamson (@shadlx) reported from Edinburgh, Scotland
@ThreeUKSupport Hmm. That sounds like a very standard excuse for the network behaviour I see pretty much 24:7 across the country - it suggests your network isn’t up to scratch
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John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland
I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2
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Jim Eccleston (@jeccles621) reported from Carlops, Scotland
@ThreeUK Mobike data on Three network has not been working for two weeks now n the EH26 area. Never a problem before
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Gary Oliver (@shootrecordlife) reported from Edinburgh, Scotland
@ThreeUK It's like when have a rant on a WhatsApp group chat then realise it was a bad idea.
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Richard Peat (@RTPeat) reported from Kinghorn, Scotland
@Three_Is_Broken @ThreeUK Usually not too bad around Edinburgh but today when I got over the hill and the phone swapped to an Edinburgh mast it just stopped routing to the internet.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Morris-Piper (@TheRealMrPaul) reported
I switched from using @ThreeUK as my mobile provider this week, and now I don’t know what to do with all the phone signal I have…
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Jono Alderson (@jonoalderson) reported
@dergal @ThreeUK Their terrible setup is a choice. WordPress, Yoast and Cloudflare would solve all their problems and double their traffic. /shrug
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ElsaQueenOfArendale (@lezza4chezza17) reported
@ThreeUKSupport Nope I got a text saying my phone was suspended but I can’t call anyone about it to fix it & im left with no way to contact anyone
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matthew shaw (@showy8) reported
@ThreeUKSupport do@you support the @AppleUK_ watch yet? Any plans to?
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Shane (@ShaneyFirkins96) reported
@ThreeUK any chance you guys can have a look into why none of your masts near ig117dj are sending out Internet even tho im getting full signal and 4g+ As it seems to be @SMARTYMobileUK just says the same old "nothing wrong in that area, all masts working fine" It's been wks!
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Notsuchamodelmum (@nsammum) reported
@ThreeUKSupport I have been unable to re renter the UK where I live due to Covid.I have been told I cannot use roaming because I have been out of the country for 12 months.Yet you allowed me to renew my contract when you knew I needed to travel. Disgusted at this awful service.
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Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland
@ThreeUKSupport There's no issue with the payment. I've been with you around 16 years and had zero issues using all you can eat data on my phone, since I downgraded my plan & got your mobile WiFi I've had nothing but problems with my connections.
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Tom Gilchrist 🍂🎆🎇 (@MasterSystom) reported from Islington, England
@ThreeUKSupport Also I'm talking about 5G Broadband so would imagine 3G congestion shouldn't be an issue 👀
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Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland
@ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.
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ElsaQueenOfArendale (@lezza4chezza17) reported
@ThreeUKSupport You cut my phone off with no warning & I was never made aware about this policy! I have used my phone for extended periods of time over seas and never had an issue until now