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3 (Three)

3 (Three) outages and service status in Edinburgh, Scotland

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • 3 (Three) generated 2 outage signals in the last 24 hours around Edinburgh, including 2 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and E-mail.
  • The most recent signal from this area was received May 23, 8:33 AM GMT+1.
  • 76% Total Blackout (76%)
  • 12% Internet (12%)
  • 6% E-mail (6%)
  • 6% Phone (6%)

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH6 , EH8 , EH13 , EH11 , EH14 and EH4 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 23: Problems at 3 (Three)

3 (Three) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Dunfermline, and Bonnyrigg.

CityProblem TypeReport Time
Edinburgh Total Blackout 25 minutes ago
Edinburgh Total Blackout 22 hours ago
Edinburgh Total Blackout 3 days ago
Edinburgh Total Blackout 4 days ago
Edinburgh Total Blackout 7 days ago
Edinburgh Total Blackout 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • scott_wright91
    Scott Wright (@scott_wright91) reported from Edinburgh, Scotland

    @Barriestweeting @VodafoneUK @ThreeUK best for customer service in my opinion.

  • davidgrierson70
    le_deej (@davidgrierson70) reported from Edinburgh, Scotland

    @ThreeUKSupport My number no longer seems to be registered on network and I can't access my account online as you're Experiencing Technical Difficulties. What's going on?

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland

    @DMcGillivray2 @ThreeUK @Ofcom I had to threaten to report them to Ofcom Don as they guy was constantly asking me questions. He said he had never refused to give me the PAC code but just wasn’t getting round to it, demanding to know which phone, how much etc.

  • dub_sided
    dub.sided (@dub_sided) reported from Edinburgh, Scotland

    @ThreeUK hi there, are there issues in edinburgh eh6? my work router keeps kicking me off the network and saying incorrect passwords

  • RTPeat
    Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @Three_Is_Broken @ThreeUK Usually not too bad around Edinburgh but today when I got over the hill and the phone swapped to an Edinburgh mast it just stopped routing to the internet.

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport Huawei 4g router 3 Pro. There are no updates pending and I've restarted the machine (again!), but now I'm being told that there's no Internet connection over WiFi. This started yesterday and is causing me major problems with my work.

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport It's not my phone, it's the WiFi. I've rebooted the router multiple times this morning & if I'm lucky I'll connect for 20-30mins, then it's gone again. This god awful home WiFi is the worst thing I've ever experienced and will be why I leave you when my contract is up.

  • mel_robbo
    Mel Robbo (@mel_robbo) reported from Edinburgh, Scotland

    @ThreeUKSupport not able to text from my phone or receive any. Is there an issue in EH6?

  • NRobertson_x
    Nicole❣ (@NRobertson_x) reported from Tranent, Scotland

    @ThreeUK customer service is an absolute joke !!!!

  • Alfiedog9
    Alfiedog (@Alfiedog9) reported from Edinburgh, Scotland

    @ThreeUK @ThreeUKSupport The reason 5th Generation (5G) technology is dangerous is because its signal is RF Radiation. There are hundreds of peer reviewed scientific studies linking RF Radiation to DNA damage and cancer (see Scientific Studies).

  • RTPeat
    Richard Peat  (@RTPeat) reported from Edinburgh, Scotland

    @MustardSeedUK @ThreeUK Absolutely, this morning I had no signal whatsoever, restarting the phone got a signal, but no data access. The last one was country wide as well, but didn’t seem to get picked up by journalists.

  • shadlx
    Richard Williamson (@shadlx) reported from Edinburgh, Scotland

    @ThreeUKSupport Hmm. That sounds like a very standard excuse for the network behaviour I see pretty much 24:7 across the country - it suggests your network isn’t up to scratch

  • ninjascotsman
    Winston Smith (@ninjascotsman) reported from Edinburgh, Scotland

    @ThreeUK You can't even deliver 4g in Edinburgh city centre £20 a month can't even get signal to make call

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport There's no issue with the payment. I've been with you around 16 years and had zero issues using all you can eat data on my phone, since I downgraded my plan & got your mobile WiFi I've had nothing but problems with my connections.

  • paulforsyth7867
    Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland

    @Rpearson081 @RangersBoy8877 @ThreeUK @ThreeUKSupport Three are shocking and have a terrible signal coverage. I had to make a 999 call three times only to be cut off each time as no signal. Thankfully someone else called for the ambulance and the heart attack patient survived.

  • KyleSlorance
    Kyle Slorance (@KyleSlorance) reported from Musselburgh, Scotland

    @ThreeUKSupport The signal hasn’t been great since Thursday morning and 3G isn’t much better due to the Mifi hub being indoors

  • Fazzat1903
    Fazzat Fae Jockistan 🎗️ (@Fazzat1903) reported from Penicuik, Scotland

    @ThreeUKSupport @ThreeUK No service yet again. ! Losing patience Mofos 👊🏿

  • jeccles621
    Jim Eccleston (@jeccles621) reported from Carlops, Scotland

    @ThreeUK Mobike data on Three network has not been working for two weeks now n the EH26 area. Never a problem before

  • shootrecordlife
    Gary Oliver (@shootrecordlife) reported from Edinburgh, Scotland

    @ThreeUK It's like when have a rant on a WhatsApp group chat then realise it was a bad idea.

  • JackCuthill
    Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JackCuthill) reported from Edinburgh, Scotland

    @ThreeUKSupport Huawei AI cube keeps losing signal. It's pain in the ass.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidCl88428325
    David Clarke (@DavidCl88428325) reported

    @ThreeUK yet again your network went down in the bt54 area during the week, wednesday 13th may, why? At a time when i most needed a signal due to a relative in hosp, you let me down yet again! Your network, customer service and attitude are awful! When is the next outage?

  • Tellychat1965
    SJB (@Tellychat1965) reported

    @ThreeUK I’ve complained about this before and I’m going to do it again. Why is your 4/5 g service in bishops Stortford town centre so bad .

  • MrSteveBerman
    Ell💕 (@MrSteveBerman) reported

    @ThreeUK Your customer service team is actually so impolite it’s ridiculous. Train them better please

  • gingerbeardman
    matt sephton (@gingerbeardman) reported

    @ThreeUKSupport any updates on the ongoing service degradation in Liverpool L5 Mere Lane area? thanks

  • E236_Nathan
    Big Nath (@E236_Nathan) reported

    Hey @EE wanna pay the last few months of my @ThreeUK contract up so I can leave them early, they are terrible 😞

  • jeanniecass
    Jean Cassidy (@jeanniecass) reported

    @ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!

  • rob_welford
    Rob Welford (@rob_welford) reported

    @ThreeUK ok,stop *************** before I cancel my direct debit,why haven’t you activated my roaming pass when I’ve still got 70 days left?

  • BambieBambini
    Kitty Coco (@BambieBambini) reported

    @ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.

  • SteMcP
    Ste McPartland (@SteMcP) reported

    @ThreeUK I have not been able to login to your rewards app for over a week. Trying reinstalling, registering, new password. Nothing works

  • ruthseag
    Ruth Seager (@ruthseag) reported

    @ThreeUK terrible customer service. I have wasted at least 4 and a half hours talking on the phone with no progress. Got cut off, no phone back, waited in queues and got told that they can’t make any guarantees. After 18 years as a customer…I think it’s time to make a switch…